Do you need to gain deeper customer insights and better visibility from hundreds of millions of Salesforce records across instances, geos and business units? Come hear how Salesforce customer Forever Living gained real-time insights from over 100 million Salesforce records across 150+ countries using Communities, Service Cloud, Heroku Enterprise and Heroku Connect.
What you will learn:
- How Forever Living uses Heroku Enterprise to create a next gen iPad experience for their customers, business owners, and employees for deeper engagement
- Why Heroku Connect was used to transform more than a hundred million records from Salesforce Service Cloud for near real time reporting into their Salesforce Communities for company-wide visibility from a single dashboard
- How Forever Living connects legacy systems into new application investments to drive greater innovation, visibility, and customer engagement
We’ll cover the Forever Living story along with app architectures and best practices. You’ll learn how our customers have streamlined their businesses and delighted their users with reporting and apps on Heroku Enterprise.
Seth Winters, Director of Digital Technologies, Forever Living
Pei Huang, Technical Architect, Groundswell Cloud Solutions
Margaret Francis, Senior Director of Product Management, Heroku