Glenn O'Donnell, Principal Analyst - Infrastructure & Operations, Forrester Research
Many enterprise IT organizations are changing their mission from being a provider of IT services to being a broker of IT services. As part of this change, enterprises are deploying private cloud solutions to become more responsive to the business and drive down cost.
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Automation is a key pre-requisite to cloud, and automating operations today can lead to a smooth transition. Where to begin?
Listen to this 3-step approach, starting with automating tasks, then IT processes, and eventually service delivery. Automate today for a smooth transition to cloud tomorrow.