Help Desk and Support - BrightTALK

Discover the latest collection of talks and videos on Help Desk and Support from industry experts

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Upcoming Talks

What does the workplace of the future look like?

January 26, 2021 6:00pm Z
Your ServiceNow Roadmap: 5 Keys to Success & Planning for 2021 and Beyond

January 26, 2021 6:00pm Z
Transform Your Organization with Enterprise Service Management (In German)

January 27, 2021 10:00am Z
Ready for Anything: How Proactive Contact Centers Stay Ahead of the Curve

January 27, 2021 7:00pm Z
Professional Service Offerings for Clients

January 27, 2021 7:00pm Z
IT Service Management in 2021: Predictions, Challenges and Changes

January 28, 2021 11:00am Z
5 trends dominating the 2021 contact centre

January 28, 2021 3:00pm Z
Verizon presents The Cyber Risk Roundtable Series Episode I

January 28, 2021 5:00pm Z

On Demand Talks

Why Your Contact Center's Success Depends on Conversational Automation in 2021

5 days ago 55 mins
Velocity through “DevOps ready” service management

5 days ago 31 mins
Building Your Business Continuity Plan

6 days ago 31 mins
Verizon Threat Research Advisory Center MIB: Using VERIS

6 days ago 75 mins
5 Steps to Stronger MFA for the New Work-From-Anywhere Reality

6 days ago 48 mins
Achieving Compliance with the Cybersecurity Maturity Model Certification (CMMC)

7 days ago 64 mins
Thinking Beyond User MFA: Digital Identities for Secure Networks

7 days ago 50 mins
How to Build a Business Case for Your Next IT Project

7 days ago 37 mins

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