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Metrics Imperative: Why Organizations Need Metrics to Plan, Build & Run Services

Join us for this webcast as Eric Feldman, Sr. Principal Product Marketing Manager, CA Technologies highlights what you need to know about using metrics to plan, build, and run services, and why this is important for any IT environment. Learn how different industries use metrics to measure business c
Join us for this webcast as Eric Feldman, Sr. Principal Product Marketing Manager, CA Technologies highlights what you need to know about using metrics to plan, build, and run services, and why this is important for any IT environment. Learn how different industries use metrics to measure business capacity as well as practical tips and tricks to identify the cost of providing services to enable the business to understand their own consumption rates.

Other topics will include:
• IT Financial Management industry trends
• What is required to provide a working cost model
• Review standard cost allocation methods
• Practical steps and definitions for providing financial insight and transparency
Recorded Jan 17 2013 58 mins
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Presented by
Eric Feldman, Sr. Principal Product Marketing Manager, CA Technologies
Presentation preview: Metrics Imperative: Why Organizations Need Metrics to Plan, Build & Run Services
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  • Title: Metrics Imperative: Why Organizations Need Metrics to Plan, Build & Run Services
  • Live at: Jan 17 2013 4:00 pm
  • Presented by: Eric Feldman, Sr. Principal Product Marketing Manager, CA Technologies
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