In the business management community, commercial experts will be sharing webinars and videos on an array of subjects. From sales and marketing, to finance, productivity and growth, this content will help you stay up-to-date with the current economic environment and provide timely management insight to drive business growth.
Creating a seamless connected environment that supports smart community citizen services, streamlines operations, supports economic development is already a challenge for community officials. There are many different needs and directions to begin the conversion to an “intelligent” environment. Communities are also planning and building not just for current needs, but also for future connectivity infrastructure that will be used by autonomous vehicles, smart buildings, connected homes, AR/VR, eRetail, eHealthcare, smartgrid and more.
This webcast will discuss such questions as:
> What issues are city officials prioritizing for resolution through smart community applications?
> How are communities planning for and deploying small cell infrastructure?
> Which departments are involved in communications infrastructure?
> How can suppliers navigate the multiple departments involved in decision making?
> What business models are cities negotiating with their technology product partners?
> What are some of the lessons learned from cities that you can translate into your own business offering?
Jascha Franklin-Hodge, CIO, Boston, MA
Kate Garman,Smart City Coordinator, Seattle, WA
Peter Marx, former CTO, City of Los Angeles, currently in the position of VP, GE Digital
With Yellowfin you can engage users with governed data they will actually use. Learn how you can deliver timely engaging, and curated analytics with the highest employee usage in the industry.
The Yellowfin BI platform gives IT the control they need, analysts the tools and flexibility they need, and business decision-makers the trustworthy data they need. And it gives developers the flexibility and easy integration they desire.
The General Data Protection Regulation (GDPR) clock is ticking and the time to act is now. Organizations around the world are developing their GDPR plans. Non-compliance has significant costs…up to 4% of an organization’s annual revenue.
Join us to learn:
- What is GDPR
- Deep dive into relevant data security articles of the GDPR
- Review how different technology can address some of the GDPR data security requirements
You better get good at conversational video marketing, fast—or you're going to be obsolete.
Videos and photos get the most retweets. Last year, Facebook's video viewership doubled from 4 billion views per day to 8 billion views per day in seven months. Google owns YouTube, and coincidentally, rich media is a favorite of the search engine's algorithms.
Conversational videos drive traffic, boost engagement, and serve up information better than any other medium. They promote trust in your brand and your products. They're eminently shareable, potentially viral, and taking over the internet: 74 percent of all Internet traffic in 2017 will be video.
Step up and stand out in every step of the sales funnel with conversational video marketing when you join our latest interactive VB Live event.
By watching this webinar, you'll:
* Optimize your audience takeaways for video content
* Get tips from the savviest sales and marketing people on their video content strategy
* Focus your energy on the right distribution channels for your adverts
* Personalize video content to lock in the close
* Michael Ballard,Sr Manager Digital Marketing, Lenovo
* Todd Hartley, CEO, Wirebuzz
* Stewart Rogers, Director of Marketing Technology, VentureBeat
Your Ultimate Guide to Black Friday Email Inspiration
Movable Ink and Iterable are teaming up to bring you proven email marketing tactics for your upcoming Black Friday, Cyber Monday, and Cyber Week campaigns. We’ll look at holiday email reports to help you identify the biggest tips and trends for the 2017 holiday season, including:
- Behavioral campaigns that deliver 1:1 experiences
- Time-targeted emails to drive customers to act fast
- Hyper-personalized content that boosts engagement across email and mobile
Big things are happening in software. Agile Software Development and DevOps are delivering innovations at a rate never seen before. Prompting many to ask 'Is this the end of ITIL?'.
There is a perception that DevOps and ITIL cannot play well together. That an you must choose one over the other or risk catastrophic failure. This is simply not true.
Many do not realize that DevOps relieson core concepts and processes of ITIL to be successful. Ignoring this relationship means missing out on service improvements that may be introduced and developed by integrating key areas of the ITIL framework and the collective body of knowlege that is DevOps.
In this webinar we will take a close look at the simple things organizations can do to get most out of a balanced blend of traditional and modern IT practices.
Trusted customer data is the difference maker between happy customers and getting blasted on social media. By using our contact data verification tools, you can quickly clean your customer contact data so that it can be relied upon for success. Whether the end goal is improved customer relationships or another data-driven digital transformation objective, clean contact data enables you to engage with your customers more effectively.
During this webinar, you’ll hear from Salema Rice, Chief Data Officer of Allegis Group, on how great customer data has improved her customers' experience. You’ll discover the positive effects right from a CDO and learn about how you can get started in creating better customer outcomes.
Many sales leaders struggle to get their salespeople to successfully use LinkedIn to grow their business. LinkedIn Expert Brynne Tillman and Sales Execution Expert Steven Rosen will share their formulas for success.
This webinar will cover two perspectives to a Crush your sales numbers using LinkedIn;
1. The practical and tactical activities to leveraging LinkedIn and
2. 3 Steps to effectively execute your LinkedIn strategy
Join us for this next session of “Under the Hood of Vertica” as we take a deep dive into Vertica’s integration with Apache Spark, an in-memory data processing engine.
Our technical experts will discuss Vertica’s latest support for Apache Spark version 2.1, review common use cases for each, and demonstrate how to leverage Vertica and Spark together to enable continuous, real-time processing and transformation of data streams.
With the proliferation of analytics expanding across every function of the enterprise, the need for broader access to data, experienced data scientists and intuitive tools for non-technical users to produce reports and make discovery is growing exponentially.
To meet this growing demand, organizations need to invest in the tools, build processes and enable users to be self-sufficient to avoid bottlenecks while at the same time maintaining the governance and data security standards required to safeguard this critical corporate asset.
This webinar will illustrate how organizations are solving these challenges and enabling users to both access larger quantities of existing data as well as add new data to their own models without negatively impacting the quality, security or cost to store that data. It will also highlight some of the cost and performance benefits achieved by enabling self-service data management.
Companies around the world have adopted the Demand Driven MRP (DDMRP) methodology and experienced substantial improvements in customer service, reduced lead times and lower inventories. Introduced to the market in 2011, the DDMRP methodology is experiencing rapid adoption around the globe as companies from a wide range of segments are finding it unlocks substantial improvements in their Supply Chain Performance.
Tata Consultancy Services(TCS), together with Demand Driven Technologies will host a webcast that will introduce you to the core concepts of DDMRP and highlight implementation case studies. We’ll also include a short demonstration of Replenishment+, the world’s leading DDMRP compliant software solution.
In this webinar you will learn:
1. Why outdated systems like MRP are inappropriate for today’s highly variable and uncertain landscape
2. The five key components of the Demand Driven MRP (DDMRP)
3. Recent DDMRP case studies from across globe and industry segments
9 months until the GDPR deadline - are you completely up-to-speed?
Our panel of data protection experts will be discussing the compliance considerations that you need to be assessing for May 2018 along with suggesting next steps from a cyber and general security standpoint.
We'll also be asking YOU at what stage you're at in terms of your preparations via a series of interactive benchmarks as we go through the session to get a sense of where the security community is at in terms of preparations.
GDPR and its May 2018 deadline are now fully the minds of the vast majority of security professionals and with massive fines on the horizon for non-compliance, now is a better time than ever to get to grips with the legislation and ensure that your organisation is secure and compliant.
It’s vital that your business has carried out the relevant preparations for compliance by then to make sure you don’t get whacked with a huge fine of up to £15m or 4% of your organisation’s global annual turnover.
Not only are there potentially huge financial repercussions, but leaving your business open to attack and your customers at risk can cause serious reputational damage.
With the advent of Big Data comes not only new ways to optimise business and marketing processes, but also new concerns over the control and privacy of personal data.
These have given rise to local and regional data protection laws and regulations such as the General Data Protection Regulation (GDPR), a modernisation of data protection laws in the European Union, and the Australian data breach notification law, an amendment to the Privacy Act 1988 (Cth) which introduces a mandatory scheme for eligible organisations and federal agencies to report data breaches.
Data breach notifications give individuals greater control over their personal data and promote transparency over information handling practices, fostering consumer trust in businesses. The law requires businesses to prepare and assess risks to maintain brand confidence even if an incident becomes the next data breach headline.
Join this webinar to learn about:
- New challenges introduced by the Australian mandatory data breach notification law
- Key steps in the journey towards data privacy compliance
- How to monitor insider threats
- How to leverage these regulations to gain trust and ensure great customer experiences
We look forward to your participation in this free webinar.
Join the journey towards being data-focused and customer-centric using Big Data and Data Warehouse technologies.
In this webcast, you will understand what it means to take the journey from a data-focused approach and get faster insight without infrastructure concerns.
Learn how to:
- Use Azure public cloud for big data
- Setup a SQL DW, a Hadoop cluster and ask questions against large data sets
- Utilize Microsoft's best in class big data and analytics solutions and how it can power your journey into adopting, analyzing and utilizing big data
Learn the “1-2 punch” of continuous testing by simulating needed test environments and running multi-layer testing across 100’s of protocols even before the UI is complete.With organization’s DevOps efforts testing maturity becomes a key differentiator in organization’s ability to deliver innovation to market. The benefit Agile practices gave development teams to speed up their sprints also left QA and testing professionals having to play catch-up due to slow and inadequate testing practices at the time.
This session covers how DevTest solutions from CA allows development and testing teams to virtualize critical components, environments and 3rd party systems that might have cost or access restrictions, and then automate functional, regression, API, Web UI and performance tests across all application layers by invoking and verifying the behavior of each component.
As storage technologies continue to evolve in 2017, so do the challenges faced in integrating conventional storage along with new age scalable object storage. Caringo Product Manager Glen Olsen will show how contemporary storage solutions are enhancing traditional storage and protocols so they benefit from modern cost-efficient scalability and data protection.
HPE Software EVP & GM Chris Hsu hosts: 6 Key Tech Disruptions and Our Point of View
As part of the planned Software spin-off and merger with Micro Focus, HPE’s Software organization is undergoing a major transformation to shape the combined company as uniquely positioned to help customers on challenges across a hybridized environment.
And hybrid is much more than a buzzword. In today’s reality, not only do businesses have to deal with the rapidly changing technologies and multiple deployment models, but they also have to deal with the pressure of reducing their run costs and to constantly innovate.
During this transformation, we have interviewed thousands of customers, conducting deep market research, allowing us to gain unprecedented market insights. Join this webcast and learn about the new waves of tech disruptors, and how, our combined, software pure-play company is going to shape the industry.
“When you prepare for a global merger of this scale, it gives each company an unprecedented opportunity to look at all of their processes and take steps to optimize. We have had the luxury of stepping back and asking how do we transform our IT platform to support our strategy for tomorrow? Few of us ever get this opportunity.”
The problem with data centers is that they generate a lot of events – from low-level disk warnings to critical network issues to service-level failures. While you can create manual rules to filter out some of the noise, this often isn’t enough. How do you navigate this flood of events and prioritize the ones that truly matter? How do you relate these critical events to the same core issue, and ensure everyone has the same understanding of the impacted service, relative priority and likely root cause?
Watch this webinar to learn how you can use Splunk IT Service Intelligence and machine learning to:
- Monitor real-time data and be alerted when an anomaly occurs
- Automatically correlate data to generate highly qualified information, so you can take fast action
- Enable users to investigate with context, priority and importance, so they are empowered to take actions faster
Would you like to improve sales performance, grow your active pipeline, increase calls made and meetings booked? Would you like to increase logging of new contact information and improve the overall usage of your CRM?
Gamification for Salesforce can help you do just that by fostering teamwork, collaboration, and a healthy level of competition within your sales organization that will ultimately boost the performance of your sales team.
During this webinar you will see a live demonstration of NewVoiceMedia Motivate working alongside Salesforce Sales Cloud and NewVoiceMedia ContactWorld for Sales.
You will learn how to:
- Analyze personality types and design incentives that will reward sales reps in a way that will energize them most
- Run team competitions with incentives to drive performance
- Increase sales performance through interactive, real-time leaderboards, alerts, recognition and comparisons
- Use gamification techniques to encourage your inside sales team to make more calls and engage more prospects over the phone
Are we filling our homes and carrying around in our pockets, our biggest cybersecurity vulnerabilities? Join us in a lively debate where we will discuss the increase in IoT and smart devices, some of the lesser talked about threats and what steps are being taken to reduce the risk to the imminent smart device mutiny of future.
With a complete view of your company’s strength, D&B Credit Monitor allows you to demonstrate your business value so you can stay ahead of your competition, and help ensure that you’re in the best position to win new business.
his presentation will share key insights from a survey Quali conducted of 2045 professionals to gauge the state of DevOps and Cloud adoption. It reviews the top 10 barriers to DevOps adoption as well as best practices that can help overcome these barriers. This is an informative session for DevOps and Cloud architects, application owners, technologists as well as IT infrastructure professionals that are responsible for planning and deployment of DevOps tools and processes.
According to HDI research, the volume of incidents is on the rise in most organizations. While new systems and devices are intended to assist an increasing customer base and create efficiencies, they often have the opposite effect.
And with the demand for increased business velocity and emphasis on the customer experience, rapidly addressing delays and interruptions is more important than ever.
In this webinar, HDI’s Roy Atkinson and Everbridge’s Vincent Geffray explore the research, discuss the financial and operational impacts, and share solutions for decreasing time to resolve, and managing on-call coverage.
What you’ll learn:
* Reasons for the increase in incidents
* The costs of interruptions and outages
* Ways to communicate to incident management teams rapidly
* Using technologies to target and verify communications
* Preventing the rise in incidents through problem management
Who should attend:
* Support center managers and directors who need to improve incident management
* IT directors who need to know why incidents continue to be on the rise and how to address the increase
* Anyone in IT service and support wanting to improve the performance of their support center
With ServiceNow launching their new Platform upgrade, you might be in the midst of deciding whether or not this upgrade will lure you in (if you don’t have the Portal yet, you might want to think about that!).
But more than just a binary, “should I or shouldn’t I upgrade” decision, ServiceNow’s major releases are an opportunity for companies to take a strategic look at their ServiceNow strategy.
This webinar will talk you through:
- Upgrades and major releases to help you think BIG
- What you should strategically consider about Jakarta (including the quick wins)
- Hidden pockets of value in your ServiceNow Roadmap
The ultimate goal of marketing is to provide the consumer with a personalized experience across numerous channels and devices, at scale.
The first step to achieving omnichannel excellence starts with an often-underestimated channel, email. Why start here? The answer is simple; the consumer is constantly changing channels and devices, but not email address. In essence, an email address is the consumers’ digital ID. This is the first part of key data that the marketer needs to start the omnichannel journey.
In this presentation, we will focus on how to start your journey with the #1 digital channel for ROI, email.
Personalisation is the latest trend within email marketing and with good reason - it delivers the goods. However, the reason behind its success is not what you may think. In this must-attend session, Kath Pay, CEO of Holistic Email Marketing de-mystifies personalisation and reveals that contrary to popular opinion, personalisation should not in fact be our objective, but instead it should be to deliver a great customer experience using personalisation as a strategy to achieve this.
This session will be packed full of practical tips and advice on not only how to achieve a better customer experience using personalisation, but will also demonstrate as to why it's so powerful. Beware though - you may well be pleasantly surprised at the many ways to achieve personalised emails beyond product recommendations!
One of digital marketing's biggest bugbears is the ability for brands to follow customers, often clumsily. Join this webinar on BrightTALK to hear how to make 'real time' work really well for your brand.
Join us to find out:
· Why to use it
· How to use it effectively
· Whether it actually makes a difference
· If it's worth the time, money and effort to set-up for the long-term benefits
Brands are increasingly investing in 'real time' content. This webinar will feature experts in email and real-time marketing to give you the answers your business needs. Explore what this actually means, and what the implications and rules are for marketers.
The recent ransomware outbreaks have destabilized business operations around the world.
The most recent ransomware scare came from what appeared to be a new variant of the Petya ransomware. Leveraging exploits and techniques similar to WannaCry, along with other advanced techniques, to cause damage by sabotaging systems, this latest attack clearly demonstrates how damaging malware can and likely will continue to be to organizations.
How can you proactively prepare for such threats?
Watch this webinar to learn how to apply a broader analytics-driven approach to do the fundamentals better, and minimize the risk that your organization will be affected.
This session will include live demonstrations, and will cover best practices in the following areas:
• Security fundamentals – the importance of consistent blocking/tackling and security hygiene
• Posture assessment – establishing end-to-end visibility of potential ransomware activity
• Investigation, hunting and remediation – IR techniques to verify alerts and hypotheses, and prioritize based on risk
• Threat intelligence – identifying C2, file hashes and other ransomware IoCs
• Automation and orchestration – integrating a layered security architecture to drive to faster decisions
• Leveraging machine learning to detect ransomware patterns and adapt threat models for the latest mutations
If you haven’t already, we recommend you listen to the first webinar in this series, the 9-minute overview by our SVP and GM Raffi Margaliot as he introduces the three core disruptions facing application delivery teams today.
Software development teams are under pressure to release faster while maintaining the same level of quality—or ideally increasing it. This has significantly increased application lifecycle complexity to the point of chaos. Join us, as we discuss how application development teams can leverage HPE’s ALM Octane, an integrated lifecycle management solution, along with advanced analytics to mitigate the risks in application delivery and optimize their resource investments. Learn how to scale Agile and DevOps processes with data driven insights and prescriptive guidance.
Analytics risks can keep you up at night. What if…
· We make a big investment and don’t break even?
· Management doesn’t trust the results?
· Analysts cross data privacy boundaries?
What a dilemma! You see the perils, yet you want the rewards that analytics can bring. The appropriate process enables you to dramatically reduce risks and maximize returns on your data and analytics investment.
In this presentation, you will learn:
· What causes most analytics failures
· How you can diminish risk and maximize returns through strong analytics process
· Why you (yes, you!) have a pivotal opportunity to establish high standards for analytics process right now
Data is the lifeblood of today's business. As the volume of generated data continues to grow, so does the number of data breaches. It's more critical than ever for organizations to adopt database audit and protection solutions. But not all solutions are created equal.
What are the key capabilities that IT and security teams should evaluate? Join Terry Ray as he discusses key considerations for selecting a database audit and protection solution.
About the Presenter:
Terry Ray is the Chief Technology Officer for Imperva, Inc., the leading provider of data security solutions. Terry works directly with Imperva’s largest customers to educate on industry best practices, challenges and regulations. He also, operates as an executive sponsor to strategic customers who benefit from a bridge between both company’s executive teams. During his 12 years at Imperva, he has deployed hundreds of data security solutions to meet the requirements of customers and regulators from every industry. Terry is a frequent speaker for RSA, ISSA, OWASP, ISACA, Gartner, IANS and other professional security and audit organizations in the Americas and abroad.
In this technical session, we will learn about the different use cases around Amazon Redshift and discuss how Informatica Intelligent Cloud Services is used to implement these use cases. Through real world examples, you’ll learn about best practices, when to use ETL versus ELT, performance tuning, and new features recently introduced.
Key webinar learnings:
• Amazon Redshift: Key benefits, capabilities, and use case patterns
• Informatica Intelligent Cloud Services for Amazon Redshift and other Amazon services
• Best Practices
• Deep Dive Demo of key use cases
Performance is often a key factor in choosing big data platforms. Over the past few years, Apache Spark has seen rapid adoption by enterprises, making it the de facto data processing engine for its performance and ease of use.
Since starting the Spark project, our team at Databricks has been focusing on accelerating innovation by building the most performant and optimized Unified Analytics Platform for the cloud. Join Reynold Xin, Co-founder and Chief Architect of Databricks as he discusses the results of our benchmark (using TPC-DS industry standard requirements) comparing the Databricks Runtime (which includes Apache Spark and our DBIO accelerator module) with vanilla open source Spark in the cloud and how these performance gains can have a meaningful impact on your TCO for managing Spark.
This webinar covers:
Differences between open source Spark and Databricks Runtime.
Details on the benchmark including hardware configuration, dataset, etc.
Summary of the benchmark results which reveal performance gains by up to 5x over open source Spark and other big data engines.
A live demo comparing processing speeds of Databricks Runtime vs. open source Spark.
Special Announcement: We will also announce an experimental feature as part of the webinar that aims at drastically speeding up your workloads even more. Be the first to see this feature in action. Register today!
Today businesses of varying sizes, products and services, and industries are actively applying Predictive Business Analytics in seeking to improve greater customer engagement and resulting increased revenues and profits. Often these businesses are looking to their finance group to guide, if not lead, these efforts to successful outcomes.
In a recent article written by Ray Tong, he cited a CFO magazine survey that:
• Over 70% of respondents said that they plan to substantially increase the use of data analytics to support decision making and improve business partnering;
• 68% of respondents, the majority of who were finance executives, said that they plan to improve their data analytic skills in the coming year.
Consequently, it is essential that the financial professional understands what it is going to take for them to succeed.
This webinar discusses the five (5) keys to applying Predictive Business Analytics in your organization. It provides attendees with specific and practical insights to guide their approaches to develop and deploy an effective process that improves managerial decision making across many core performance and financial areas.
What you will learn:
• What are the key steps to success with practical examples
• What steps to avoid
• How to ensure and gain organizational impact
Larry Maisel a recognized author and thought leader in Business Analytics, with experience assisting companies to improve operating performance and business results. An accomplished business professional, with over 20+ years of experience, with proven leadership skills, expertise to drive bottom-line profits and implementing business systems.
Congratulations on your new job! But did you have any idea it would be like this? If you're like most Sales Managers, you're left to your own devices to figure it out. No training, no time to learn, and no room for error. Maybe we can help. Join Deb Calvert and find out how you can be successful as a Sales Manager, even beyond making the numbers.
Ransomware is just one of the many threats that can impact your business data. With the use of cloud storage and virtualization expanding, and with a +500% in attacks and +600% in new variants, NOW is the time to ensure you have a proactive backup plan. Join Veeam and Quantum to learn how to set up a solid BCDR (business continuity and disaster recovery) and backup strategy to protect your virtual data against any ransomware and cyber security threat, including some lessons learned by our customers.
There are massive changes happening in talent management that require companies to implement talent acceleration strategies. These changes create a great impact on staffing and people processes, but also create risks for business capability and continuity. This webinar will give you a firm grounding in what you need to know and how your company or organization can respond to the new agile marketplace.
Join us for this trend-setting 40-minute webinar & learn:
- The four big problems most companies face.
- Three tactical strategies to implement now.
- Defining the talent acceleration challenge.
- The value of talent acceleration: effective metrics to quantify business & people impact.
Surveys show that 64% of companies have storage arrays from 3 or more vendors. What does it mean to manage storage infrastructure with so many different products?
In a word, CHAOS!
That’s why a majority of people interested in software-defined storage (SDS) want to simplify management of their storage infrastructure.
Join us for this webinar where we will show how the Lenovo DX8200D Powered by DataCore can bring order to your environment. The DX8200D is the fast path to SDS and it:
• Abstracts away the underlying complexity of storage infrastructure
• Consolidates IT infrastructure and simplifies management through automation and self-adaptive technologies.
Migrating your infrastructure from on-premises to the cloud requires extensive monitoring to ensure your IT operations don't suffer along the way. For many organizations, garnering this insight can be difficult -- if not impossible. Join Blue Medora's Mike Langdon to learn key best practices to monitor your infrastructure during migration, helping you simplify the process and ensure optimal performance from migration to decommissioning.
Fascinating finds from observations of and interviews with 7 types of problem employees... You've probably got at least 1 in your organization. This workshop is for managers and business partners who aren't quite sure what to do next with the renegades, chronic complainers, inconsistent performers and others that make your job more challenging. Join me for a different perspective, one that comes directly from these problem employees.
Maurice Flynn is a recognised expert in real time, marketing prediction (data+tech) & it's real world, enterprise scale application. With his 20+ years in email marketing for companies big and small, he has built a process/algorithm over time to help
companies achieve dramatic improvement in their marketing across email and other channels with an integrated approach.
Join this webinar to learn more about Maurice's formula:
STAGE 1. WHAT 1a - Data:Loyalty/Commerce/ CRM/App/Web/Social /Other 1b
- Simple Data ETL 1c -Predict::ML+Clustering/ DecisionTrees/Regression
In an open banking ecosystem, 92% of millennials are going to choose a bank for its digital services. Banks need to have a robust framework they can go by to develop new business models, services and data for radical transformation of millennial engagement. In this webinar you will realize:
•The needs and MOTs of millennials in the digital age for a customer-centric approach
•How the Millennial Banking Framework can be used by banks to transform millennial interactions
•Value delivered through Aspire’s Millennial Banking Offering
•Millennial engagement success stories
The cloud promises to enable organisations to be more flexible, agile and responsive to the needs of their business and the demands of customer and partners. As physical infrastructure has become invisible to end-users, the role of service providers and channel partners has changed. Faced with public and private options, many firms are taking a XaaS approach, embracing the best of both private and public worlds - implementing hybrid architectures to deliver on-demand access to compute resources, capacity, and services, while also providing greater levels of control, security, and visibility of data and applications. In this webinar, Rory Duncan, Research Director with 451 Research will outline the opportunities for Service Providers and channel partners delivering cloud services, examining topics such as support, managed services, data protection and data sovereignty for facilitating cloud consumption.
Predictive analytics & artificial intelligence are transforming the way all companies connect with customers. The customer experience is on the verge of being completely redefined with A.I.
In this talk, you will learn what it takes for a business to deliver this new 21st-century customer conversation. Patrick will cover:
- Collecting & Managing CX data - What I learned analyzing 3 billion records at Amazon
- We have the data, now what? AI & the Future of Customer Experience
- How to use Predictive Analytics to find the right customer on the right channel
- 3 ways to drive ROI for your business by applying AI to improve the Customer Experience
Patrick is CEO of Lumidatum which helps CMOs apply artificial intelligence to the customer experience in order to grow revenue. He has been in the data and analytics space for over a decade including running a machine learning and advanced analytics team at Amazon.
One company increased their revenues from email by over 300% and another company doubled their open rates by doing just one key thing.
At SendPulse we researched over 100 websites and periodicals to find 5 case studies that demonstrated significant accomplishments in increasing open rates to include in our presentation, 5 Ways to Increase Your Open Rates by 50% or More.
In this presentation we will be presenting these 5 case studies in a live online webinar. We will also be answering all your questions to help you maximize your results in your email campaigns.
We invite you to attend and learn first-hand how they did it.