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Business Management

  • The Blueprint for Managing Small Business Cybersecurity Risk
    The Blueprint for Managing Small Business Cybersecurity Risk Emory Simmons, President of CMIT Solutions of South Charlotte Live 60 mins
    Over the last few months, cyberattacks have dominated the news, creating uncertainty about how best to protect the value small business owners have worked to create. In this webinar, Emory Simmons, President of CMIT Solutions of South Charlotte, outlines today’s online threats and lays out a plan small businesses can use to manage risk.

    Invest an hour to attend, The Blueprint for Managing Small Business Cybersecurity Risk, on March 30th at 11:00 am EDT as we cover the following topics:

    - Current cyberthreats facing small businesses
    - Case study of a recent attack that took a business down for 1 week
    - The blueprint your business can follow to manage cybersecurity risk
    - Actionable steps you can start taking immediately
    - Resources to help you perform a risk assessment
  • FireEye in 2017
    FireEye in 2017 Grady Summers, EVP & CTO Live 45 mins
    Over the years the security market has evolved, as has the threat landscape. The threats have changed from being a nuisance, to ones that are specifically targeted to carry out activity such as theft of intellectual property, exposure of sensitive customer data, or holding the victim to ransom. Organisations need to keep evolving their security program to keep up.

    There are several challenges that FireEye has observed that reduce the ability to self-discover and operationalise response to breaches: lack of visibility, lack of intelligence, too many tools, too many alerts or not enough expertise.

    Join us in a live webinar and listen to Grady Summers, FireEye’s CTO, as he describes how FireEye in EMEA can support organisations in overcoming all these challenges, learn about the new platforms FireEye has to offer and the intelligence required to build a next generation security program.
  • Stroke of genius; The only known way to fully protect against keystroke loggers
    Stroke of genius; The only known way to fully protect against keystroke loggers Peter Ridgley, President, Verterim inc. CJ Brunet, President, Advanced Cyber Security Live 60 mins
    Reduce the costs and risks associated with incident response through stronger prevention. According to the 2016 Verizon Data Breach Report, the majority of confirmed data breaches involved stolen passwords. Learn what your peers are doing to reduce the impact of stolen credential breaches and other sensitive data right at their fingertips.  Join Peter Ridgley President of Verterim and CJ Brunet, President of Advanced Cyber Security on March 30th at 11 a.m. est. for an overview on overcoming the business challenges and preventions for advanced cyberattacks. Learn how encryption at the keystroke level can help prevent these attacks and address PCI, Healthcare, Financial Services and other regulatory requirements at the same time.
  • Ransomware Wins! User Awareness Doesn't Work! What Do you Do?
    Ransomware Wins! User Awareness Doesn't Work! What Do you Do? Amar Singh & Industry Experts Recorded: Mar 30 2017 55 mins
    Nope this is NOT another webinar on How to Protect Against Ransomware.

    If you reckon that users (yes that includes you and me) are the first line of defence against ransomware! Sorry to break it to you but you are WRONG! We are all humans and we make mistakes and ransomware creators know that.

    You have a choice.Hope and or pray that your awareness training protects your employees and your business from becoming a ransomware victim OR attend this webinar and learn what you can do to protect your business.

    Note: This is not your typical webinar. Cyber Management Alliance’s unique and interactive approach to webinar’s allows everyone to have a say and share their knowledge. The host, Amar Singh firmly believes that every member of the audience has valuable input and that each attendee brings their own context and perspective. So, join in, share and learn.
  • 4 Ways Finance & Marketing Can Accelerate Revenue Growth with Data
    4 Ways Finance & Marketing Can Accelerate Revenue Growth with Data Dun & Bradstreet Recorded: Mar 30 2017 2 mins
    Learn how the collaboration of finance and marketing teams leads to a new blend of integrated data that can help accelerate your organisation’s revenue growth.
  • T-Systems International transforms their IT landscape with HPE Operations Bridge
    T-Systems International transforms their IT landscape with HPE Operations Bridge Uwe Zanker, Global Head of Systems Management within Global IT Operations, T-Systems International Recorded: Mar 30 2017 52 mins
    Under extreme time and quality pressures, T-Systems International (TSI) and HPE Software overcame technical and organizational roadblocks to make their large migration project a success. The collaboration between TSI, HPE Software Support and R&D formed the basis for a successful monitoring environment, as part of an integrated HPE solution that includes service, configuration and asset management.

    TSI has transformed the way they manage their IT, and how they provide their services, together with HPE Software. In this webinar, Mr. Uwe Zanker, Global Head of Systems Management within Global IT Operations discusses the project and the lessons learned.
  • Improving Translation Management through Automation
    Improving Translation Management through Automation Andrew Thomas, Product Marketing Director, SDL Recorded: Mar 29 2017 24 mins
    A brief overview of translation management systems and why they dramatically improve any translation process.
  • Sales Webinar: See the Latest Guided Selling & Engagement Analytics Techniques
    Sales Webinar: See the Latest Guided Selling & Engagement Analytics Techniques Michael Schultz - VP Marketing & Business Development, ClearSlide Recorded: Mar 29 2017 37 mins
    I’d like to invite you to join a live demo webcast of ClearSlide's new Polaris Release. If guided selling is a top priority this year, attending this hands-on session will give you a practical solution.

    Learn how our recommendation engine puts content in context, guiding reps through the sales process – surfacing approved ClearSlide content in Salesforce at exactly the right time. This provides leaders confidence that their sales processes will be followed. There are also new dashboard views in Salesforce that help manage team and individual performance.

    You will learn how to:
    •Get your team to use the right content in the context of each deal
    •Stay on top of deals using real-time customer engagement data
    •Quickly identify at-risk opportunities
    •Use team and individual insights dashboards for coaching
  • ISACA Certifications Information and Update
    ISACA Certifications Information and Update Kim Cohen Recorded: Mar 29 2017 43 mins
    Becoming ISACA certified is one of the best ways to prove you have the knowledge and expertise to secure the modern enterprise against escalating IT-related threats and get ahead in your career. Attend this webinar and learn about the CISA, CISM, CGEIT, CRISC certifications, as-well as ISACA’s CSX performance-based cyber security products.
  • Databricks Product Demonstration
    Databricks Product Demonstration Miklos Christine Recorded: Mar 29 2017 63 mins
    This is a live demonstration of the Databricks virtual analytics platform.
  • A look at the future of software testing: HPE vision for Continuous Testing
    A look at the future of software testing: HPE vision for Continuous Testing Clint Sprauve, HPE Recorded: Mar 29 2017 33 mins
    Many organizations struggle with the implementation of the engineering practices of DevOps, specifically with continuous testing. What if software development teams had a solution that was 100% cloud based (for distributed teams), provided real-time data analytics (for quick feedback), and supported the activities of build, edit and execution of test scripts in the cloud (nothing on the desktop). Couple that with the ability to test mobile apps on multiple devices (for scale and efficiency), the option to use containers plus existing tools (including open source), and support visual UX testing (for user experience and accessibility) while linking directly to existing continuous delivery infrastructure, and the goal of continuous testing becomes in reach.

    Join Clint Sprauve, Product Marketing Manager for Continuous Testing & Automation, to see the future of continuous testing in action and get a sneak preview of the latest software solutions for test automation. See what HPE is doing to push the envelope and take a key leadership role for the future of DevOps, quality and automation.

    This is part two in a three-part DevOps webinar series. Join us also for:
    Pattern your DevOps success & avoid the anti-pattern landmines: best practices, March 1
    Taking on Enterprise Agile with HPE, April 26
  • Introducing The Industry's First Enterprise Data Governance Solution
    Introducing The Industry's First Enterprise Data Governance Solution Thomas Brence, Informatica; Ian Stahl, Informatica, & Kevin Remphrey, Merck Recorded: Mar 29 2017 59 mins
    Join us for this informative webinar to hear about our enterprise data governance solution and get your first look at what will surely be a game changer for data governance programs.
  • Subscription Strategies: Measuring and Managing Churn
    Subscription Strategies: Measuring and Managing Churn Danielle Childs, Sr. Product Manager, Recurly Recorded: Mar 29 2017 32 mins
    Churn is one of the most sensitive -- and important -- metrics used to understand the overall health of your subscription business. Slight variations in churn rates can have a significant impact on revenue and profits.

    However, many businesses find it difficult to measure the complexities of churn and develop the right strategies to minimize it.

    Join subscription management expert, Danielle Childs, on Thursday, March 29 at 10 am PT/ 1pm ET and you’ll discover:

    • Key churn metrics including industry specific benchmarks for subscription commerce

    • How to understand different types of churn - and manage each one effectively

    • Proven strategies that successful subscription businesses are using to reduce churn  -- and keep more customers.
  • Big Data Maturity Trends: How Do You Measure Up?
    Big Data Maturity Trends: How Do You Measure Up? Josh Klahr, VP Product, AtScale; Brandon Bunker, Sr Director Analytics, Vivint; Vijay Raja, Cloudera; Dan Kogan, Tableau Recorded: Mar 29 2017 60 mins
    Are you doing the right things with Big Data? How do your peers, and competitors, use it? Are you ahead of or behind the curve? Is on-premises or Cloud the best direction? Which workloads drive the fastest impact and biggest ROI?

    Join this webinar to learn details of the largest Big Data Maturity Survey, including why and what 2500+ Big Data and BI Enterprise Leaders choose for Big Data priorities in 2017.

    You’ll also hear from Brandon Bunker, Director of Customer Analytics and Intelligence at Vivint, IoT and Smart Home leader. With 1M+ customers generating >20K events per second. As pioneers in their space, Vivint had to get ahead of big data versus letting it get ahead of them. Brandon will share challenges, choices and lessons learned along his journey to deliver the ultimate customer experience and compete in today’s hyper-speed world.

    Join this interactive session to hear about the journey leading enterprises are making with Big Data. You will learn:

    Why leading enterprises are betting big on Big Data
    Which workloads can drive maximum value out of Big Data
    How to leverage Big Data for better customer experience + competitive advantage

    Speakers:

    Josh Klahr, VP of Product, AtScale

    Josh is responsible for driving AtScale’s product roadmap and strategy to deliver what customers need to succeed, and has worked with data and analytics since 2000.

    Brandon Bunker, Sr. Director Analytics and Intelligence, Vivint

    Brandon Bunker is Sr. Director of Consumer Analytics and Intelligence at Vivint. Vivint is the leading home automation company in America. His team is responsible for creating real time digital products based on IOT data and machine learning.

    Vijay Raja, Solution Marketing Manager, Cloudera

    Vijay Raja is a Solutions marketing manager at Cloudera, where he is responsible for rolling out new and innovative big data solutions focused on key industry verticals.
  • AI for Sales Operations: The Next Revolution
    AI for Sales Operations: The Next Revolution Michael Lock, CEO of Aviso Recorded: Mar 29 2017 45 mins
    Sales forecasting is experiencing an AI disruption that's nothing short of epic. As the first to introduce this technology into the organization, Sales Ops is ushering in something big. Find out how you can leverage AI to improve sales forecasting and eliminate errors caused by spreadsheets, and how early adopters at technology companies obtain an accurate forecast on day 1 of Q, predict run rate business, and gain business visibility and actionable AI-powered insights that immediately improve sales.
  • Are you Setting the Right Objectives for Sales Training?
    Are you Setting the Right Objectives for Sales Training? Christian Maurer Recorded: Mar 29 2017 47 mins
    Many Sales Executives are under the impression that they are not getting the results they have expected from sales training. This webinar will discuss how setting the right objectives for sales training is a corner stone to improve this situation.
  • How to Create a Story that SELLS
    How to Create a Story that SELLS Marie Perruchet, Speaker, Marketer & Author, One Perfect Pitch Recorded: Mar 29 2017 57 mins
    Being able to “pitch” your idea, in person or in writing, has become a critical skill whether you are an entrepreneur, a manager climbing the corporate ladder or a freelance worker looking for engagement. Everyone has the ability to tell a one-of-a-kind story to make a good impression, convince an audience or make a sale. Join former journalist and news correspondent, Marie Perruchet as she outlines her proven methodology, with key do’s and don’ts to sway an audience. She will share her stories and best practices for what works across industries and mediums.

    You will learn how to:
    - Become a better speaker and overcome your fear of public speaking
    - Communicate true, authentic experiences that come from the heart to engage any business audience
    - Create a concise and repeatable pitch so that others feel compelled to tell your story as well

    About the thought leader:
    Marie Perruchet is a brand strategist, marketer and the author of One Perfect Pitch: How to Sell Your Idea, Your Product, Your Business – or Yourself at McGraw-Hill. A French native, she has lived in 9 countries, is fluent in 3 languages and is located in San Francisco. Her work with corporations and startups was featured in Le Monde and the Wall Street Journal. Check out her story at www.oneperfectpitch.com.
  • The Customer Data Best Practices Your Digital Transformation Needs
    The Customer Data Best Practices Your Digital Transformation Needs Thomas Brence, Director of Product Marketing, Informatica & Monica Mullen, Principal Solutions Marketing Manager, Informatica Recorded: Mar 29 2017 31 mins
    If you’re betting your future on digital transformation initiatives to increase the loyalty of a changing customer base, don’t overlook the state of your customer data. It’s not only customer expectations and demographics that are changing, but how you reach customers is in a perpetual state of flux. Twenty percent of addresses, thirty percent of email addresses and eighteen percent of phone numbers change every year. People change jobs, get married, have families – and have different needs as a business person, with their families, or with their friends. Relying on customer data that is inaccurate and unreliable leads to offers that fall flat, higher program costs, and lower team productivity.

    Join us to learn:

    - Customer data best practices to support your digital transformation investments
    - How you can keep customer contact data in Salesforce relevant and accurate to boost team productivity and increase trust in your data
    - The ways you can easily verify, validate and enrich your customer data for better customer understanding and actionable insights
  • Getting Started with Hyperconverged
    Getting Started with Hyperconverged Sushant Rao, Senior Director of Product Marketing Recorded: Mar 29 2017 41 mins
    If you are starting to explore what Hyperconverged adoption could bring your business, then this is the webinar for you. Packed with hints and tips helping you to ascertain if it’s right for you, pitfalls to avoid and a typical, real-life hyperconverged install
  • Customer Insight :: Don’t let tyre kickers leave your marketing flat
    Customer Insight :: Don’t let tyre kickers leave your marketing flat Jemma Hardyman, Consultant at Blue Sheep Recorded: Mar 29 2017 25 mins
    How many hours do your sales and marketing teams waste on “Tyre Kicker” prospects that never buy anything?! Blue Sheep has found that organisations waste 80% of their total time chasing prospects that contribute 15-20% of the revenue and just 20% of their time on clients that provide 60-80%.

    The issue happens time and again where a business is not able to identify these ‘Tyre Kickers’ early enough in the marketing-sales cycle.

    Using customer insight and a unique process called ‘Money Mapping’, Jemma Hardyman – lead consultant for the Blue Sheep Data Services team – will discuss how all B2B organisations can utilize simple analytics and segmentation techniques to ensure you devote your marketing and sales efforts on the right prospects that are going to spend big and stay longer!

    You will learn:

    - Most beneficial ways of segmenting your database
    - Case Study: the real ROI of segmentation
    - How to discover more of your best customers

    This webinar is run by Blue Sheep, a BlueVenn partner.
  • Case study – How to get ahead when targeting pension buy-out
    Case study – How to get ahead when targeting pension buy-out Graham De'ath, Andrew Jacobson, David Stewart Recorded: Mar 29 2017 40 mins
    In this webinar we will take you through how our DB pension client (T H WHITE) moved from a £13.8m buy-out deficit to being able to secure their members’ pensions in full with a £25m buy-out. Ultimately, they only paid £4.8m of contributions and were able to wind-up the scheme with a surplus refunded.

    We will look at how the key ingredients of an effective investment strategy, good preparation and governance, and seizing opportunities with insurers could help you achieve your objectives ahead of schedule, and with much lower company contributions than originally expected.

    Who should join this webinar?
    Trustees or sponsors with closed defined benefit pension schemes (under £100m) who have an ultimate goal to buy-out and wind-up.
  • Simplifying your journey to the Hybrid Cloud: SilverPeak SD-WAN
    Simplifying your journey to the Hybrid Cloud: SilverPeak SD-WAN Daniel Cook Recorded: Mar 29 2017 40 mins
    Almost all enterprises use a blend of public cloud and enterprise data centre applications. This webinar looks at how such enterprises can simplify and control the connectivity to the Hybrid Cloud and Public Cloud, whilst dramatically reducing costs and enabling scalability.
  • Do You Have a Winning Cloud Strategy For Your Hadoop Environment?
    Do You Have a Winning Cloud Strategy For Your Hadoop Environment? Ned Shawa, Hortonworks & Ben Sadeghi, Microsoft Recorded: Mar 29 2017 56 mins
    Microsoft HDInsight has been chosen by Forrester to be the leader in their Hadoop Cloud Wave report.

    Join Microsoft and Hortonworks on 29 of March, 2017 at 10:00 AM SGT to discuss how Hortonworks powers the Microsoft HDInsight platform and examples of how world leading corporations choose Microsoft HDInsight to run a variety of mission critical work loads.
  • Upwork CEO’s journey from PM to CEO of a $Bn-marketplace
    Upwork CEO’s journey from PM to CEO of a $Bn-marketplace Stephane Kasriel Recorded: Mar 28 2017 55 mins
    How do you go from building products to running a marketplace that creates thousands of jobs and is valued at over $1Bn? Upwork CEO Stephane Kasriel shares what he learned along the way, from product manager at Paypal, to SVP of product and then CEO at Upwork. “Getting to product-market fit is only the beginning,” he says “From there, there are even bigger hills to climb, like building a sustainable growth engine, maintaining trust in the platform, expanding to new verticals, and securing funding along the way.”

    As CEO of Upwork, the world’s largest freelancing website, Stephane Kasriel is driving the company’s vision of connecting businesses with talent faster than ever. At Upwork (formerly Elance-oDesk), he built and led a distributed team of more than 300 engineers, product managers and designers located around the world as SVP of Product & Engineering before ascending to be CEO of the company. Stephane applies his learnings to help people build their own teams so that they can overcome talent gaps, create more job opportunities, and give rise to a flexible work future. He holds an MBA from INSEAD, Master’s from Stanford in Computer Science and a BS from Ecole Polytechnique in France.
  • The Secrets to a Successful People Analytics Strategy
    The Secrets to a Successful People Analytics Strategy Culture Amp and Vend Recorded: Mar 28 2017 43 mins
    Metrics and analytics are used across all departments to make smart decisions. So, why should HR be any different? HR can and should speak the same data-driven language. Successful HR teams use people analytics to understand employee engagement, create learning and development programs, and determine resources.

    In this webinar, the HR pros at Vend will share their journey to using People Analytics.

    Penelope and Jordyn will give their insight on the following:

    * How do you know you need a People Analytics platform?
    * How should you structure employee surveys to get effective feedback?
    * How often should you survey employees and why?
    * How do you use data to create action plans?
    * How do people analytics fit into company strategy?

    Learn how Vend started on their journey and why the whole organization is invested in their strategy today.


    Speakers:
    Penelope Barton, Chief People Officer, Vend
    Jordyn Riley, Employee Experience & Development, Vend

    www.cultureamp.com
    www.vendhq.com
  • Elevating Patient Support: Embracing Digital Disruption
    Elevating Patient Support: Embracing Digital Disruption Tony Romito, Managing Director, Accenture Life Sciences | Rich Sherman, Managing Director, Accenture Cloud First Mar 30 2017 4:00 pm UTC 60 mins
    Set yourself apart in the emerging healthcare IT ecosystem. Today, life sciences companies need to go above and beyond to stand out. This means clarifying your market positioning regarding patient outcomes and value to the healthcare system, defining the differentiating capabilities necessary to deliver on those goals and creating a high-performance enterprise of partners, collaborators and talent.

    Join life sciences and cloud industry leaders, Thursday, March 30 to learn:

    - The state of life sciences and healthcare today, trends and challenges
    - How to differentiate patient services offerings and add value to the healthcare system
    - How to create a high-performance enterprise of partners, collaborators and talent
    - What your peers are doing to elevate their patient support
  • How to Increase Data Science Agility at Scale with Databricks
    How to Increase Data Science Agility at Scale with Databricks Maddie Schults Mar 30 2017 5:00 pm UTC 60 mins
    Apache® Spark™ has become an indispensable tool for data science teams. Its performance and flexibility enables data scientists to do everything from interactive exploration, feature engineering, to model tuning with ease. In this webinar, Maddie Schults - Databricks product manager - will discuss how Databricks allows data science teams to use Apache Spark for their day-to-day work.

    You will learn:

    - Obstacles faced by data science teams in the era of big data;
    - How Databricks simplifies Spark development;
    - A demonstration of key Databricks functionalities that help data scientists become more productive.
  • The Pursuit of Award-Winning Service Improvement: A Case Study from CGI Federal
    The Pursuit of Award-Winning Service Improvement: A Case Study from CGI Federal Shane Knipschild, Tom Wible, and Leslie Cook (moderator) Mar 30 2017 5:00 pm UTC 75 mins
    The HDI Service Improvement Award recognizes an organization that has successfully implemented or improved one or more service offerings. Attend this webinar to learn how the 2016 award winner, CGI Federal, implemented world-class service improvements. Shane Knipschild and Tom Wible will share:

    * The state of the organization before CGI Federal launched its service improvement initiative
    * The strategy for CGI Federal's service improvement initiative
    * The outcome, including lessons learned and the impact on CGI Federal
  • Cashing in on influencer marketing
    Cashing in on influencer marketing VentureBeat Mar 30 2017 5:00 pm UTC 60 mins
    Are humans the lucrative new distribution channel? With brands reporting that influencer marketing can show a $9.60 return on investment for every $1 invested, it looks like we've officially broken through the just-a-buzzword stage. And in a world where every fourth consumer's got an ad blocker in place, the potential of influencer marketing just keeps getting juicier.

    Influencers have already done the heavy lifting—they've built a following that trusts their word, and an effective distribution network for their work. But they've got to want to be your brand evangelist—and it takes more than cold hard cash. How do you develop a relationship and leverage it for the most authentic, effective engagement? Join this VB Live event where we'll dive into the who, what and why for the biggest ROI.

    In this webinar, you'll:
    * Learn the different types of influencer marketing and understand which is right for you
    * Discover the right influencers for the best results in your specific industry
    * Get tips from a super influencer on what works for them and what turns them off
    * Avoid the mistakes of bad influencer marketing strategies

    Speakers:
    * Virginia Sallas Castilio, BBC
    * Bill Arzt, COO and co-founder, FitReserve
    * Stewart Rogers, Director of Marketing Technology, VentureBeat
    * Wendy Schuchart, Moderator, VentureBeat
  • Building a truly hybrid cloud with Google Cloud
    Building a truly hybrid cloud with Google Cloud James Malone, Google Cloud Dataproc Product Manager and Paul Scott-Murphy, WANdisco VP of Product Management Mar 30 2017 5:00 pm UTC 60 mins
    Join James Malone, Google Cloud Dataproc Product Manager and Paul Scott-Murphy, WANdisco VP of Product Management, as they explain how to address the challenges of operating hybrid environments that span Google and on-premises services, showing how active data replication that guarantees consistency can work at scale. Register now to learn how to provide local speed of access to data across all environments, allowing hybrid solutions to leverage the power of Google Cloud.
  • Workforce Shift Scheduling: Turning a Task into a Strategic Advantage
    Workforce Shift Scheduling: Turning a Task into a Strategic Advantage Mollie Lombardi, CEO and Co-founder - Aptitude Research Partners Mar 30 2017 5:00 pm UTC 60 mins
    The schedule is at the center of life for many organizations. Who needs to be where and when is the foundational construct of running a business. And particularly in organizations with large amounts of hourly staff, or multiple shifts, making sure people show up as needed can be the difference between productivity and standstill.

    In today’s world, simply executing an accurate and effective schedule is not enough. Scheduling has become a strategic element of the employer employee relationship, and a key translation point between business strategy and execution. By using tools to make the scheduling process more manageable for administrators, more interactive for employees, and more informative for the business, organizations can leverage the time and investment it takes to create schedules to deliver value far beyond the tactical.

    Join Mollie Lombardi, Co-founder of Aptitude Research Partners, she explores the impact of automation integration mobile tools in the consumerization of technology are impacting not only how organizations create schedules in all environments from simple to highly complex and regulated, but the user experience for both employees and executives.
  • Relational Search: Architecting the Next Generation Analytics Platform
    Relational Search: Architecting the Next Generation Analytics Platform Vijay Ganesan, Co-Founder, Principal Engineer, Andrew Yeung, Lisa Kant, Senior Director's Product Marketing Mar 30 2017 5:00 pm UTC 60 mins
    ThoughtSpot has built the world’s first relational search engine for data analytics - powered by the world’s most advanced, yet easy-to-use, number crunching machine. ThoughtSpot’s search-driven analytics lets business people analyze their company data in seconds, but bringing together search and enterprise analytics is no easy task.

    Come get a behind-the-scenes look at how we’ve architected our next generation analytics platform from the ground up to make it easy to analyze billions of rows of data across multiple data sources, while delivering sub-second performance and enterprise-wide governance. Hear how our customers across industries are using ThoughtSpot to give everyone in their organization access to analytics.
  • Practical Ways to Improve Customer Satisfaction Scores
    Practical Ways to Improve Customer Satisfaction Scores Kristin Monaco, Anne Palmerine, Kristy Powers, and Erica Marois (mod) Mar 30 2017 6:30 pm UTC 45 mins
    Customer satisfaction (CSAT) is one of the most commonly used contact center metrics. In fact, ICMI research estimates that you’ll find CSAT on 87% of contact center dashboards. Measuring satisfaction is straightforward, but acting on that data to improve the customer experience isn’t always easy. Want to know a few secrets to raising CSAT scores? Some of our 2017 ICMI Global Contact Center Awards finalists are ready to share their best tips.

    Join us for an interactive panel-style discussion with three industry thought leaders, including awards finalists in ICMI’s prestigious Best QA/Customer Experience category.

    Attend this webinar to learn:

    * Practical ways to improve customer satisfaction
    * How improved CSAT scores can impact your bottom line
    * Unique strategies you can apply to deliver an outstanding customer experience

    Join us for this interactive and informative discussion—complete with best practices, practical tips, and live Q&A.
  • Making the Case for Lithium-Ion Batteries in the Data Center
    Making the Case for Lithium-Ion Batteries in the Data Center Peter Panfil, VP Global Power, Vertiv; Tony Gaunt, Senior Director, Vertiv Asia; Thomas McKinney, Forsythe Data Centers Mar 30 2017 7:00 pm UTC 60 mins
    This one-hour webinar will examine the advantages of lithium-ion as well as concerns data center managers may have. The presentation will focus on:

    > Footprint
    > Battery life
    > Cooling costs
    > Safety

    Attendees will be provided with key takeaways to help them effectively evaluate real-life applications of lithium-ion batteries within critical spaces.

    Register now.
  • 5 Things Your Spreadsheets Can't Do
    5 Things Your Spreadsheets Can't Do Erwin Van Laar, Tableau Mar 31 2017 9:00 am UTC 45 mins
    Discover the five critical ways to go beyond spreadsheets.

    For many, Excel is the go-to analysis tool of choice. However, for finding real insight from large volumes of data, spreadsheets simply won’t provide you with the answers you seek. In today’s data-driven world the real data wins are found in visual analysis.

    Watch this webinar to learn how to:

    -Avoid the drawbacks of using spreadsheets for data analysis
    -Leverage all of your data, no matter how big or where it lives
    -See the whole picture with data blending and cleansing
    -Create fast and interactive dashboards
  • Designing the Receipt: How to Put the Trance in Transactional Emails
    Designing the Receipt: How to Put the Trance in Transactional Emails Mike Nelson, Really Good Emails + Team Movable Ink Mar 31 2017 5:00 pm UTC 60 mins
    Transactional emails are an integral part of any marketer’s email arsenal. They’re also one of the most neglected emails when it comes to design.

    In our upcoming webinar, we teamed up with Really Good Emails to show you killer email design best practices and some examples of brands delivering transactional emails that are anything but boring.

    Seats will go fast- sign up now! And if you can't make it to the live webcast, sign up anyways - we'll follow up the day after with the recording.
  • How Predictive Algorithms Help Businesses Make Data-Driven Decisions
    How Predictive Algorithms Help Businesses Make Data-Driven Decisions Maurice Flynn, Marketing Director, Altaire Apr 4 2017 8:00 am UTC 45 mins
    Advancements in marketing intelligence and analytics have enabled marketers to streamline demand, performance and ROI to better align with business metrics and support growth. Marketers are using analytics to analyze the effectiveness of automation, build out predictive models, personalization and performance metrics, leading to less waste and increased revenue.

    In this session we look at the key trends, techniques, tools and tricks in this space to help get you off to a fast start and build on success, including:

    - What does marketing prediction mean and how can we cut through the jargon?
    - How can we combine predictive models and personalization to deliver more profitable revenue (or other business objectives) with less resources?
    - What are the options when it comes to marketing predictive models and personalization? How can we compare and contrast the pros and cons?

    This talk Included case studies and examples based on personal experience. Suitable for all levels as it has all the basic building blocks for success and advanced techniques too built from personal experience.
  • Crossing the GDPR Delta: Capture, manage and disseminate consent as part of GDPR
    Crossing the GDPR Delta: Capture, manage and disseminate consent as part of GDPR Andy Joss: Industry Consultant, Informatica; Guy Bradshaw, Senior Consultant Global Advisory Services , Entity Apr 4 2017 9:00 am UTC 60 mins
    The General Data Privacy Regulation will require Data Processors and Controllers to have a single version of the truth for all data related to an individual and the consent they have given to use it.
    For compliance purposes this must be continually updated and available to any consuming system. It must be possible to answer questions like:

    •What Personal Data do I hold?
    •Why do I hold this? (For which processing activities/purposes?)
    •Do I have specific consent and have I registered any objections?
    •How will I continue to monitor and action consents and objections?
    •Am I upholding the rights of the data subject?

    The ability to answer these questions and achieve the single version of the truth is what we define as Consent Mastering. Data Processors and Controllers will also need to be able to take both a Data Governance view of consent but also an operational view and understand how they are linked.

    Join Informatica and Entity Group to learn more about:
    -The requirement for Consent Mastering in the context of GDPR
    -The opportunity it represents, beyond regulatory compliance, to achieve a true 360° view of your customer
    -How to comply with GDPR within the context of an holistic data management approach
    -The Data Subject Consent Journey
  • Administration transfers – a seamless move
    Administration transfers – a seamless move Chris Tagg, Associate Pensions Administration - Barnett Waddingham Apr 4 2017 10:00 am UTC 60 mins
    Transferring administration services to a new provider can be a challenging process, but an efficient and seamless transfer can be achieved through approaching the project with transparency, cooperation and accountability.

    Chris Tagg, will walk you through the transfer process, looking at best practice, roles that various parties play and the expectations that trustees should have, as well as the common traps to avoid.

    As one of only two third-party administrators in the UK to have achieved PASA Accreditation, maintaining the ‘gold standard for high quality pension administration’ has never been more important but where does PASA fit in with both the old and new administrators? Chris examines their significance in a broader context alongside Barnett Waddingham’s approach to implementations.
  • A Day in the Life of an Incident Investigator - Live Demo
    A Day in the Life of an Incident Investigator - Live Demo Amar Singh Cyber Management Alliance Apr 4 2017 1:00 pm UTC 60 mins
    This webinar includes a live demo of real incident response play-books in action!

    Join Amar Singh and his special guests in this highly informative and educational webinar on:

    * How to design play-books (aka run-books) for different attack scenarios.
    * How to align your incident response to official standards.
    * Learn more about a day in the life of an investigator.
    * How to create an effective triage process that works for every type of attack.
    * Discover the various types of data enrichment attributes to apply to every incident.
  • How To Actually Leverage The New World of Low-Cost Commodity Storage
    How To Actually Leverage The New World of Low-Cost Commodity Storage Peter McCallum & Gavin McLaughlin Apr 4 2017 2:30 pm UTC 30 mins
    Join Peter McCallum and Gavin McLaughlin as they reconvene for part two in their discussion series on the state of the modern storage industry. For this segment, Gavin and Pete will discuss the convoluted reality of white-box or commodity storage hardware, and how it couples with software to provide real storage services for businesses. Ultimately, this overview should arm you with the concepts to look for as you shop across build-it-yourself, packaged open-source, decoupled heterogeneous, and proprietary storage paradigms. We’ll look at cost factors, gotchas, and key considerations as we review the incumbent and new players in our industry.
  • 5 Proven Acting Tips for More Confident Presentations and Conversations
    5 Proven Acting Tips for More Confident Presentations and Conversations Julie Hansen Apr 4 2017 4:00 pm UTC 45 mins
    Actors know what it takes to appear confident in front of any type of audience. Learn 5 simple acting tips that will help boost your sales confidence -- and boost your prospect’s confidence in you and your solution!
  • BrightTALK Live Panel: AI and Machine Learning
    BrightTALK Live Panel: AI and Machine Learning Joel Harrison, B2B Marketing; Justin Hall, Soto Apr 4 2017 4:00 pm UTC 75 mins
    Last year, marketers were focused on predictive analytics and ABM. This year is proving to be all about how machine learning and artificial intelligence will impact marketing strategies.

    Leading organisations powering the marketing technology landscape are quickly innovating to introduce new technologies and are determined to make marketers successful. But just how will this happen? What questions should you be asking in order to innovate on your go-to-market plans?

    Join us on Tuesday 4th April as we discuss how machine learning and artificial intelligence is shaping marketing decisions, driving growth and improving the customer experience.
  • How to Increase Go-to-Market Efficiency with Predictive Analytics
    How to Increase Go-to-Market Efficiency with Predictive Analytics Sean Zinsmeister, VP of Product Marketing, Infer Apr 4 2017 5:00 pm UTC 45 mins
    Predictive analytics and AI are quickly becoming “the new electricity” for modern businesses. Sales & Marketing in particular is starting to see great success taking on the daily onslaught of Data to learn, adapt, and drive efficiencies.

    In this webinar you’ll learn:

    - How predictive models are created
    - Key GTM challenges associated with predictive
    - Real life use cases for Sales & Marketing
    - How to measure success
  • Zero breach Tolerance: Earliest protection across the attack lifecycle
    Zero breach Tolerance: Earliest protection across the attack lifecycle Adrian Sanabria, Senior Analyst at 451 Research, & Mike Nichols, Director of Products at Endgame Apr 4 2017 5:00 pm UTC 60 mins
    Enterprise security teams are facing numerous challenges because of evolving threat vectors bypassing existing technology, deluge of alerts, and lack of skilled resources to stop advanced threats. Even if enterprises have a budget to bring in outside incident response and forensics teams to stop the bleeding, by then, damages and loss have already occurred.

    Security teams must change the shape of their security program to stop threats at the earliest and all stages of the attacker lifecycle. Join 451 Research Senior Analyst, Adrian Sanabria, and Director of Products at Endgame, Mike Nichols, talk about how earliest protection can change the shape and outcome of an enterprise security program.
    This talk will outline strategies for:
    •Prioritizing the alerts and events that really matter
    •Identifying parts of the investigation workflow that can be automated
    •Building a detection methodology that creates confidence and continuously improves defenses
  • Streamlining Your Data-Security Program to Meet Regulatory Change
    Streamlining Your Data-Security Program to Meet Regulatory Change Colin Whittaker, Moderator; Vibhav Agarwal, MetricStream, Mark Bower, HPE Security - Data Security, and Brian Kelley, IDERA. Apr 4 2017 5:00 pm UTC 60 mins
    Data security and the challenge of data protection is increasing in scope and difficulty. The massive volume of data that businesses are collecting is growing exponentially, and managing compliance delivery is a daunting task with huge negative consequences for getting it wrong. While organizations have long needed to safeguard intellectual property and confidential information, changes in information technology and business models introduce new threats, and new regulations. Governments and industry bodies are imposing new regulations to motivate organizations to protect the privacy and confidentiality of information. Responsibilities can vary widely by region and by industry, and staying on top of an ever-shifting regulatory landscape is complex and challenging, but it isn't impossible.

    Successful organizations coordinate enterprise-wide regulatory compliance activities with tools to identify and address new and changing regulations, and are able to map the impact of these regulations across the entire infrastructure, and prioritize compliance activities according to business impact. By deploying a consistent, sustainable, scalable and measurable process for managing regulatory change, they are able to eliminate manual, non-scalable and non-strategic activities to reduce the cost and improve the speed of regulatory compliance programs.

    On this webinar our panel of experts will discuss the key points to streamline your data-security program and meet regulatory change.
  • The Physics of Closing
    The Physics of Closing Don Cooper Apr 4 2017 6:00 pm UTC 45 mins
    Welcome to The Sales Experts Channel! We are a community of 63 sales authors, trainers, researchers and thought leaders collaborating here to answer your questions about how to sell more effectively.
  • Seamless Collaboration & Unified Communications: Key to a Mobile Workforce
    Seamless Collaboration & Unified Communications: Key to a Mobile Workforce Todd Kirk, BrainStorm Inc. Apr 4 2017 8:00 pm UTC 60 mins
    The way people work together is evolving.

    Unique projects, workstyles, functional roles, and workforce diversity call for a complete set of collaboration tools. People are working from everywhere, and even the physical workspaces we’re all familiar with are changing. As this appetite for new ways of working together grows, Microsoft is finding new ways to support it.

    Office 365 offers a full set of solutions, including Office 365 ProPlus, Outlook, Yammer, SharePoint, Skype and now, Microsoft Teams.

    Join this webcast to learn how to:
    - Keep everyone on your team engaged with persistent, threaded chat
    - Work in a hub designed for teams that works together with Office 365 apps
    - Customize options for each team with channels, connectors, tabs, and bots
    - Add your personality to your team with cool emojis, GIFs, and stickers

    More about Brainstorm, Inc.:

    BrainStorm, Inc.'s mission is to change the way the world works. With over twenty years of experience, BrainStorm has successfully assisted thousands of organizations from small and medium businesses to organizations in the Fortune 100 in facilitating change and making organizations as productive as possible. Their enterprise learning, SaaS platform, QuickHelp™, boasts features like assignable and customizable content, live, instructor-led training, interest groups, and a committed Client Success Manager.
  • The Digital Bank: How to Deliver a Great Customer Experience
    The Digital Bank: How to Deliver a Great Customer Experience Adam Hernandez, Sr. Account Executive, Financial Solutions Apr 4 2017 8:00 pm UTC 60 mins
    According to a PWC study, “two in five customers leave banks after a bad experience”. And 45% of these will discourage others from using their former bank which makes a great customer experience a crucial competitive advantage. Customers are switching to banks that allow them to interact digitally at the branch and on the go. These new Digital Banks will lead the way, deliver excellent customer experience, and thrive in this digital decade.

    Find out how DocuSign can you help you eliminate paper from your processes and join the digital age. From account openings to servicing and new product sales – DocuSign helps keep the process digital so you can focus on what matters most: the customer.

    Watch this webinar to learn how DocuSign can help you:
    - Streamline customer/member on-boarding
    - Provide anytime, anywhere access via mobile devices
    - Meet ever-evolving compliance requirements
    - Provide a great customer experience!