Get powerful marketing insights for your business. Connect with experts and colleagues to get the most up-to-date knowledge on which marketing strategies and techniques are driving customer and revenue growth.
Getting to deep insights and laser-targeted lead gen programs may seem exhausting considering the amount of data that marketers can collect today. Luckily, machine learning can vastly reduce the time and effort required to extract knowledge and grow your pipeline.
This webinar covers highly precise and efficient ways to boost B2B demand generation. We'll show you how to optimize ads for ABM, improve precision targeting using Machine Learning, and ramp up your sales by using lookalike audiences. You’ll learn about the latest technology and best practices in lead generation and account-based marketing (ABM).
“How can I get smarter about my content creation? What topics and types really impact performance?” You work hard to generate and market the content you believe is valuable and educational for your audience. When it comes to B2B, a performance-driven marketer needs to go beyond wordsmithing and growth hacking, and enter the realm of analytics and insights.
Join Feng Hong, a Senior Product Marketing Manager at Full Circle Insights with a background in performance analytics in B2B, as he discusses a step-by-step methodology for using content performance data in your CRM and marketing automation to guide content planning and creation.
Learn how to:
·Categorize and cross-compare dimensions of content to optimize for performance
·Leverage Salesforce to understand content impact on your sales funnel KPIs
·Utilize attribution modeling to trace revenue contribution back to the content you generated
In this webinar, we dive deeper into analytics and talk about the advantages of data exploration and predictive modeling. We’ll also show attendees how to fine-tune the accuracy and precision of those analytic models so you can make critical decisions with confidence.
Every business has documents that require signatures in order to be executed. For many companies, this remains a manual process that takes place either via email or on paper. But there is a better way.
Watch this webinar to hear from DocuSign and M-Files on how integrating information management and digital signature technology ensures a faster and more convenient process for signing agreements.
You will also learn how to:
- Accelerate the collection of digital signatures, information and data within documents, such as contracts and agreements
- Automate the document approval process so that anyone can transact anytime, anywhere, on any device
- Increase security and lower cost by integrating information management with digital signature technology
Do you know what your top ten 'happy' customers look like? Would you like to find ten more just like them? Come learn how to leverage 1st & 3rd party data to map your customer journey and drive users down a path where every interaction is personalized, fun, & data-driven. No more detractors, power your Customer Experience with data!
In this webinar you will learn:
-When, why, and how to leverage 1st, 2nd, and 3rd party data
-Tips & Tricks for marketers to become more data driven when launching their campaigns
-Why all marketers needs a 360 degree customer view
Referrals are great in concept, but how do you build a consistent pipeline from them? Sales and marketing professionals will want to tune in to this roundtable interview with referral coaching and selling expert Mike Garrison, President of Garrison Sales Consulting and Larry Angeli, CRO for Amplifinity who uses referral selling with his sales team and advises clients on approach.
These experts will be asked:
>How do you identify good referral sources?
>What is the value proposition for them to refer?
>How should you approach and recruit them?
>How can marketing help sales to do this?
>How can you ensure a steady flow of referrals?
Content marketers struggle with creating engaging content. With social media automation tools, most of the hard-lifting on content distribution is solved. The hard thing about content marketing is not marketing, it's the creation. The age-old question still stands true: How to tell an engaging story that creates "know-like-trust" factor with your audience and results in engagement and sales.
In this webinar, we will cover:
1) How to identify which tone of voice is generating high engagement for your brand
2) How to identify the type of story that resonates with your audience?
3) How to identify the style of voice that generates high-engagement for your brand
If you’re like most organizations today, you’ve invested in content for marketing, sales, support, product strategy, and a host of other reasons. You’ve developed ways to more efficiently and effectively create, manage, and deliver content. Despite these significant investments, you—and your stakeholders—are likely still asking the question, “Does our content work?”
While that sounds like a simple question, getting answers can be challenging, to say the least. But, it doesn’t have to be. Not if you start with a strategy and the right tools for the job.
Join me, Scott Abel, The Content Wrangler, and my special guest, content scientist Colleen Jones, for a presentation about measuring content performance. Jones (and her crew at Content Science) have spent the last few years working with large, global brands to identify what makes content effective—and how to measure it. The result is ContentWrx—a robust performance measurement tool designed to help your organization make content decisions that improve or accelerate return on investment.
Attend this free, one-hour webinar, and you'll learn how to track the six dimensions of content effectiveness and make informed business decisions based on data. You’ll discover the four elements of the ContentWrx system, and you’ll find out how easy it can be to collect, analyze and act upon behavioral and perception data. You’ll also learn how ContentWrx can help you close the gap between your data and user feedback.
As a bonus, Jones will share the top 3 insights from an analysis of data from more than 100,000 content users.
Increasingly, companies have turned to customer data platforms (CDPs) to help them run more relevant marketing campaigns using the large volume of customer data at their fingertips. Customer-focused software company Atlassian will discuss how they made that decision and the types of complex marketing campaigns that they can now run as a result. Research analyst David Raab will also be on hand to discuss how other companies can use CDPs to harness customer data to increase sales and loyalty.
In this webinar, you will learn:
* Key considerations when deciding to build versus buy a customer data platform
* How companies are taking advantage of CDPs for more relevant communications
* How data science can improve marketing efficacy
* The trends and market factors driving the need for customer data platforms
* Jeff Sinclair, Product Manager, Engagement Platform, Atlassian
* David Raab, Analyst and Founder at The Customer Data Platform Institute
* Jeff Hardison, VP of Marketing at Lytics
* Stewart Rogers, Analyst-at-Large, VentureBeat
Creating a vision that is shared among designers, subject matter experts, clients, and leaders is one of the fundamental challenges that content professionals must overcome. In the learning design space. Many project stakeholders lack the background knowledge, experiences, or "language" to relate their vision in ways that instructional designers can effectively implement.
Join me, Scott Abel, The Content Wrangler and my special guest, Phylise Banner, Learning Experience Designer for this free, one-hour webinar. In this session, Phylise will introduce an easy-to-use and powerful visual learning design method called Learning Environment Modeling (LEM) — a unique visual language created to enhance communication and foster collaboration between instructional design professionals and diverse stakeholders.
During the session, you will learn how to visually communicate the correlation of specific design elements to learning results and use Learning Environment Modeling (LEM) to collaborate effectively with blended learning project teams. Phylise will talk about how to facilitate more effective communication throughout the design process, and how to use a learning environment design system and tools to remove or reduce ego-centric behaviors and attitudes during the design process.
Join us as we explore how LEM can support creative learning experience design and remove barriers to communication throughout the learning design process.
Join our webinar led by Prachi Juneja, Sr Leader Advanced Analytics, Dun & Bradstreet and John Moore, SVP Data Strategy and Analytics, Comerica. In this session, Prachi and John will be discussing how predictive scores can be used to determine which prospects have buying characteristics such as high propensity, product demand, spending capacity, buying authority, growing and immediate needs. Taking a statistical approach to determining the right mix of qualifying criteria removes the guess work, delivers higher conversion rates and increased revenue.
We spend so much time and money on getting our audience to read our content. But what are we learning about them? And what are our returns on investment?
Content marketing is more than just likes, shares, hits and clicks. It’s a perfect opportunity to learn more about our customers’ personal traits, preferences, needs and challenges – and to translate those insights into personalized pitches that convert like a machine.
Learn how you can use interactive content marketing to engage your audience, capture deeper insights about them and personalize content to maximize conversion. Get inspired with loads of examples and leave with great ideas for your content marketing efforts.
• What is interactive content marketing and why are leading brands using it?
• New lead-gen tactics using interactive content
• The 3-step process for higher conversion
• Analyzing your data needs & how to capture it
• How to qualify, segment and deliver high-precision pitches
• Loads of examples and inspiration
BrightTALK and Dot have created this fun little “What Is Your Marketing Superpower?” quiz: https://dot.vu/p/interactive/marketing-superpower-brighttalk/.
Are you a creative genius, data nerd, social media maven or lead-gen machine? Take the quiz to find out (it only takes a minute)! We will be using this quiz as an example to explain some of the concepts, so taking it will also improve your experience while you’re tuned in to the talk.
Join ecommerce and cybersecurity experts from BigCommerce, Coalition Technologies and Signifyd for an in-depth discussion on the opportunities and pitfalls associated with various methods of growing your business.
So, what if all customer interactions would be mobile... Are you ready for that? What would you do? The last couple of years we have moved to a reality where the majority of interactions is on mobile. It is not so much about the device, as well as the superpowers it unlocks in terms of relevancy, personalization and relationships. But are we ready?
The Content Wrangler is a San Francisco-based global digital media company that exists to help organizations adopt the tools, technologies, and techniques they need to connect content to customers.
A small shop with two employees, The Content Wrangler uses webinars to build awareness, develop interest, and spot right-fit prospects. To compete with much larger firms, the company leverages its content strategy know-how to produce nearly 100 webinars a year on BrightTALK.
Producing that many programs may seem unrealistic for even a much larger team, but it’s possible because the company applies principles from lean manufacturing to their webinar production processes -- a format that any company can replicate.
Join BrightTALK for a special presentation from Scott Abel, Chief Wrangler at The Content Wrangler. You’ll learn how The Content Wrangler built one of the fastest growing—and most engaged—channels on brighttalk.com.
You’ll discover how adapting lessons learned from single-source publishing can be applied to your webinar production process, enabling you to produce more webinars with less effort.
By 2020, five billion people will be online, with 25 billion devices and machines using the Internet. Many devices will share data and services, and the way we engage with them will fundamentally change. In a connected world, consumer expectations of executing transactions on a phone, tablet, VR device – or even a refrigerator – will be higher than ever.
As time goes on, devices will become smarter and make more and more decisions for us. We’ll be able to create rules as users to tell our devices what we’re comfortable with them paying for automatically. The use cases for rule-based payment are endless!
As such, the onus of creating frictionless download and shopping experiences while overcoming barriers between devices lies with each business. When it comes to recurring and subscription payments, the technology underpinning these user experiences across devices is critical. Seamless, simple, and secure are the watchwords of an IoT world.
Don’t wait until 2020 to address consumer pain points and overcome technological barriers to IoT adoption. Tune in to the latest VB Live event and hone in on the fastest, best ways to prepare for the IoT world. After all, it’s already here. Attend this webinar and find out:
•How companies are already dealing with device connectivity
•How the challenges posed by IoT are being solved for today
•Global consumer attitudes around payments made by devices
•How payments will become ‘invisible’ or ‘translucent’ for users
•Payment technology that will enable devices to make decisions
* Kevin Gordon, Lead Innovation Architect, Worldpay
* Stewart Rogers, Analyst-at-Large, VentureBeat
* Rachael Brownell, Moderator, VentureBeat
Featuring: Katie Martell, On-Demand Marketer, at BrightTALK's Content Strategy & Distribution Summit.
What do Salesforce, Apple, and the South Beach Diet have in common? They motivate others to action against an enemy - and it isn't the competition.
While your buyers are certainly motivated by benefits, they are more likely to be truly galvanized when called to rally against a common foe. This is what creates movements that build momentum for brands.
The right enemy can also be a powerful way to focus our marketing team and improve our content marketing. Join this session, and find your antagonist.
Katie Martell is a millennial CMO and entrepreneur. She has been named a "marketing expert to follow", a top 10 marketing writer on LinkedIn, and top 3 most influential B2B marketer on Twitter. Katie has spent the last decade marketing to marketers, and today serves a variety of companies as an on-demand marketing consultant. Learn more at www.katie-martell.com
It is now possible to deliver relevant, localized and personalized content instantly, across digital channels and devices globally. Hear how automated content machines can now handle content creation, translation and internet publishing processes.
*Explore the idea that it is now possible to deliver relevant, localized and personalized content instantly, across digital channels and devices globally.
*Hear how automated content machines can now handle content creation, translation and internet publishing processes for your travel business"
Making content teams work together is a struggle. On the one hand, creating engaging and sharable content requires a diverse team of professionals—from copywriters, editors, and subject matter experts to content engineers, user experience designers, and content marketers. On the other hand, we are pitting people who need data and a benchmark to make decisions against those that plan and execute without that information. Some look for short-cuts to formal processes, while others desire and follow complex workflows and plans. Some are visionary while others are only worried about the here and now.
Join me, Scott Abel, The Content Wrangler, and my special guest, Andrew Lawless, for a free, one-hour webinar focused on helping content teams collaborate better regardless of their differences. You'll learn about a methodology that has been successfully used to coach hundreds of thousands of employees—from Fortune 500 companies to smaller family-owned businesses. You leave with a fresh understanding of human behavior, and you'll learn the real reasons people act the way they do. You'll learn how to ease conflict, strain, and tension in team relationships and you discover how to provide information to people in a way that they can best absorb it.
There has never been a bigger focus on branding and messaging in talent acquisition than right now. Why? Because people no longer want to work for a company – they choose instead to work with a company.
In this webinar, discover how to stand out from the competition and get the right people to apply to your jobs with content. Tune in to learn:
- The stages of the recruitment funnel and content you can use in each
- Real examples of effective content for every stage
- How to create and curate your own content
- How content fuels your talent acquisition efforts
Today’s marketing machine must be aligned to the agile flow of today’s fickle customer, able to adjust and adapt in real-time, thinking and often predicting behaviors in context to allow an organization to swiftly advance, iterate and optimize across functional boundaries.
The CMO Council, in partnership with IBM Watson, will share new thinking and best practices for making this new marketing operation a reality in a one-hour interactive webcast featuring subject-matter experts and brand leaders currently making the bold shift to meet the customer where they stand. Joining the session will be Dario Debarbieri, CMO of IBM Watson North America and longtime CMO Council Advisory Board member, who will discuss the latest trends, from the API economy to the real opportunity of cognitive computing being applied to the marketing engagement engine.
Customers use multiple devices across many online and offline channels, generating overwhelming amounts of data. Organizations and marketers don’t only have to pull all this data together and make sense of it, but use it to deliver a seamless and personalized journey across every channel.
While a CDP to create a Single Customer View can help you triumph over disparate data, the battle is only half won: these persistent, unified records need to be put to use. With multi-channel campaign management, marketers have the ability to engage and communicate with their customers at every stage of their journey.
During this webinar, Customer Data Platform Institute founder David Raab and Jim Kelly, Principal Consultant at BlueVenn, will discuss how a holistic view and a consistent customer experience creates more relevant marketing. Asking questions such as: How else do the two marketing technologies benefit each other? Can one work without the other? Plus, of course, why a CDP and multi-channel campaign Management is a Match Made in Heaven.
How can your enterprise better manage multiple cloud and non-cloud IT environments to accelerate your digital business? Are you among the 50% of enterprises challenged by the complexity of managing applications and data across hybrid environments?
Find out what workloads are still on physical IT, where they’re moving to, and why enterprises use migration services to help.
Join Kelly Morgan, Research Vice President, Services from 451 Research and Nathan Vandenberg, General Manager, Data Centre from Dimension Data on Thursday 12 October 2017, 11:00am – 11:45am, to understand the most common challenges faced when managing multiple IT environments in Australia and how to overcome them.
We will guide you through the hybrid IT maze and provide you with actionable steps to simplify the complexity of managing multiple enterprise cloud and non-cloud IT environments.
Join us as we explore the findings from the Hybrid IT report, a 451 Research report commissioned by Dimension Data.
As technology moves forward at a rapid clip, new content delivery channels are coming online. Technical communication professionals today are beginning to understand the impact of these changes on their profession. Providing content to chatbots, voice interfaces, and machine learning systems involves tech comm pros learning new skills like understanding customer journeys and crafting conversational content experiences with machine-ready content.
Join me, Scott Abel, and my guests, information access expert, Seth Earley, Earley Information Science, and content delivery guru, Joe Gelb, Zoomin Software, for a discussion about the role taxonomy plays in helping organizations automate the process of content delivery and discovery. The duo will explore the need for machine-ready content—content that is optimized for automated delivery to consumers by computers. Discover the important role technical communicators can play in the creation of content that supports consumer demand for convenient access to relevant content when and where they need it.
As content professionals, we are inundated every day with competing priorities, reduced resources, and a business climate that changes faster than we can assimilate. As a result, we are typically heads-down and focused on creating the content for our customer deliverables—everything from white papers and data sheets to text in the user interface and instructions to self-paced and instructor-led training. And often this gives us a very detail-focused view of the world. We tend to lose sight of the bigger-picture problem that our customers are trying to solve. In the end, we create detailed, accurate documentation or training or marketing content, but that content doesn't interoperate well with other content. We miss the forest because we're focused completely on the trees.
While content is incredibly important, the experience in which it is delivered can make or break a reader's success with that content. When it is delivered relative to the other activities the reader is doing, where within those activities (or journey) it is presented to the reader, and in what forms and formats—those are key success factors that make up the experience side of the equation.
Join me, Scott Abel, The Content Wrangler, and my special guest, Andrea Ames, for this practical one-hour webinar. Andrea will discuss her framework for designing the experience we are striving to achieve for our clients and customers, including the key components of a great experience; what it takes to achieve consistency across multiple content creators within a single experience design; the steps for designing a great experience, and tips for validating that the experience meetings the needs of your customers.
Against the ever-changing and complex hybrid IT landscape, 451 Research surveyed more than 450 colocation customers globally – to understand the changing facets driving colocation demand and how colocation providers can be positioned for success today, and in the future. This research shows that the role of the colocation provider has never been more important – but the threats and challenges will intensify, and the opportunities will be uneven. Led by 451 Research’s Rhonda Ascierto, Research Director – Data Centers, and hosted by Greg Jones, VP Strategy – Cloud & Service Provider segment, Schneider Electric, this webinar will reveal the findings of this research along with actionable guidance colocation providers can use to plan for the future.
The way that consumers use digital devices and access media is in constant flux, and 2018 will be no different. How will emerging technologies, such as voice-driven interfaces, impact the way that consumers engage with media? Will shifts in consumer behavior affect your industry and your business?
Join Verto’s Data Analyst, Gautam Raj Moktan, and SVP of Marketing, Alison Murdock, for a look at the data featured in our annual trend report covering shifts in consumer behavior and media measurement. Highlights include:
- The explosive growth of personal assistant devices
- The changing dynamics of the mobile games market
- Shifts in mobile behavior that will have repercussions for brands and advertisers
Making things easier in TechComm is a combination of process, tools, and methodology. In this webinar, we’ll discuss the way Jorsek LLC thinks about TechComm activities and our general approach to making them easier and more efficient.
Join me, Scott Abel, The Content Wrangler, and my special guest, Patrick Bosek, co-founder of Jorsek LLC, for this free, one-hour webinar. We’re going to look at specific examples in future webinars — but first, we’re going to focus on the methodology, as it is perhaps the most important piece. The total mindset of "easier," (for us, our co-workers, and our customers) in TechComm is essential to being competitive in today’s world of technical publishing.
Attendees will learn how to identify things that can be made easier, how we think about improvement in our TechComm activities, and how DITA enables continuous improvement.
1:1 experiences are vital to any email marketer’s success. But creating those experiences isn’t easy.
No matter which strategy you employ - segmentations, lifecycle programs, retargeting, triggers - you never have enough content to fill all the possibilities. Infinite content: that’s a tall order for any marketer!
In our upcoming webinar, you’ll get a sneak peek at the Movable Ink Creative Variations Solution that enables marketers to create the perfect experience for every customer by blending the right email creative with the right data.
We’ll show you use cases across industries and explain how leading brands are creating true, 1:1 experiences with Creative Variations.
Can’t make the webinar? Register anyway, and we’ll email you the recording.
Clearly, the onslaught of data, particularly big data, continues to cause many organizations to look for new ways in which to store, analyze, and manage that data. Cloud computing from public cloud vendors is often one place in which enterprises turn. Traditionally deployed and managed on-premises, databases are the lifeline of many enterprises. And while the cloud is appealing for a number of reasons, there are still questions on the minds of many organizations in choosing the right cloud partner to manage their database in the cloud.
With tight margins, volatile markets, and changing customer demands, retailers and wholesalers can't rely on intuition alone to drive growth and adapt to change. They need data-guided analytics.
Join retail experts Jeff Huckaby and Simon Runc to learn how visual analytics enables you to see the big picture of your retail operations by looking across datasets. You'll learn how to build a real-time dashboard so you can optimise product mix and inventory by season, market, or segment in just a few clicks.
You will learn about:
-How to leverage all of your data to create sustainable, profitable strategies.
-The best tips for designing a retail dashboard
-The latest innovations in retail analytics revealed at Tableau Conference 2017
-Can't attend? Register now and we will send you the recording the moment it's available.
Level 5 autonomy for automotive and the broader intelligent transportation industry will require hyper broadband connectivity. Smart communities and corporations developing products and services for ubiquitous connectivity understand that it requires a holistic vision of a fully 5G-connected environment.
This webcast will discuss the work cities, and automotive suppliers and OEMs are doing to build infrastructure and transportation vehicles that will move from human driven, through connected to autonomous capabilities.
>> Jill North, Innovation Program Manager, Department of Transportation, City of San Jose
>> Robert Grant, Senior Director of Public Policy, Lyft
>> Jeff Stewart, Assistant Vice President, Global Public Policy, AT&T
>> Tim Weisenberger, Project Manager, Technical Programs, Ground Vehicle Standards, SAE International
Buzzwords can be daunting. Take artificial intelligence – everyone's talking about it, so you feel like if you're not using it to further your business goals, you're falling behind. The good news is the real action around AI is happening now through advancements in analytics – faster computing, more complex algorithms and intelligent analytical output. But, because computers don’t understand strategy, human integrity is needed to identify and implement your organization’s vision for embracing AI. In this webinar, join Intel and SAS for a discussion on what’s needed to enable AI and what industry use cases can support development of your strategy.
Detecting potential fraudulent activities within your organization can be challenging. Whether you are monitoring bank account activities, examining insurance claims, or investigating suspicious card payments, Tableau’s robust visualization and analytics capabilities are well matched. Join us as we partner with Visa to share the latest in fraud trends and best ways to monitor suspicious activity.
View this live webinar and we’ll cover:
-An overview of the trends in fraud and financial crimes and required regulation in the industry
-How to utilise Tableau dashboards to properly monitor for potentially fraudulent activity
-A data-driven strategy to leverage your analytics to improve fraud investigations
-Discover how your analytics can save you time and effort while maintaining the required level of risk management and oversight needed in your operation.
IBC365’s webinar on the cloud will examine how the technology has been adopted by the post-production, content management and playout sectors.
Three case studies from a post-production facility and two broadcasters provide the basis for a discussion about the adoption of cloud-based services and tools.
According to a recent IABM survey, some 85% of broadcast industry buyers plan to deploy cloud technology in the next three years.
Through a series of early adopter case studies, IBC365 will examine how vendors and technology suppliers have responded to this demand, whilst also looking at the changes broadcast and media businesses need to make in order to derive maximum benefit from the cloud.
Josh Derby, Vice President, Technology Development & Strategy, Discovery Communications
Tim Bertioli, Vice President, International Operations, VICE Media
Eben Clancy, Co-Founder and Managing Director, Phantom Sun Post Production
As a marketer, you're charged with delivering the right message to the right audience at the right time - without wasting budget. It's a tall order, but data and analytics have helped top companies achieve the optimal balance. Tune in to this webinar to hear Corios President Robin Way and SAS Principal Solutions Architect Noah Powers share optimization lessons from retail, hospitality and financial services that you can apply to your own business to boost your marketing ROI.
What is a dashboard? And does it matter? Should a dashboard fit one screen? Should it provide instant insight? Should it be interactive?
In this webinar, Andy Cotgreave will challenge the traditional definition of a dashboard. He will share his own definition and explain how the purpose of sharing data isn't to fit a particular definition, but to fulfill a goal. Andy will show many examples of different dashboards, explaining why they work and how they push the definition of the term "dashboard". Attend this webinar if you want to more effectively engage the users of your dashboards.
Local SEO is more important than ever, with Google increasingly favouring local search results and allocating a significant portion of the search engine results page to the local 3 pack (a Google Map entry featuring 3 local businesses).
At Go Up we make sure that your business receives the local visibility it deserves, wherever your target market is in the UK.
Citing real-life case studies from their new book, The Big Book of Dashboards, two data visualization experts will share their proven best practices, based on over 30 years of hands-on experience, for building business dashboards to help you find more insights from your data more quickly.
Attend this webinar and learn how to:
-Build insightful dashboards that work for specific industries and departments
-Turn a dashboard from good to great
-Go BEYOND dashboards
Release notes are a crucial part of customer communication for product companies. It seems too many organizations either do the bare minimum and hope no one notices, or simply accept an inefficient and expensive process. At Jorsek LLC, makers of easyDITA, they’ve been working on their release notes process for easyDITA and they have made some big improvements.
Join me, Scott Abel, The Content Wrangler, and my special guest, Patrick Bosek, co-founder of Jorsek LLC, for this free, one-hour webinar. This webinar will take you through Jorsek’s process, tools, and results for the creation and production process for release notes.
The high speeds expected from future 5G networks and the demands of dense data over those networks is leading to communications network densification. Data centers, a key component of high speed delivery, are redefining their role, becoming a part of the fog and moving increasingly to the edge. This webcast will cover the role micro data centers will play in community network communications infrastructure; their configuration and structure; use of artificial intelligence and virtualization; control systems and operations; and workforce needs.
>> Don Byrne, Managing Director, Metrix411
>> Phillip Marangella, VP of Business Development, Cloud and IoT Solutions, EdgeConneX
Join our webinar led by Frank Cirillo, Sr. Consultant Advanced Analytics, Dun & Bradstreet and Jack Scarpelli, VP North America Credit Risk Officer, Xerox Corporation. In this session, Frank and Jack will be discussing the growing trends toward globally consistent risk management, the barriers many face and steps that can be taken to overcome those barriers. As companies shift from decentralized, judgmental, manual procedures to a centralized, statistically-based, automated process, they will discuss the positive impact on KPIs and how to make it less overwhelming to execute on a global strategy.
Understanding credit risk and its impact on reserves and write-offs is fundamental yet challenging to manage. Join us as we share how to use Tableau to analyze exposure by risk characteristics, identify predictive indicators to illustrate potential exposure, and visualize risk concentration by risk rating.
View this webinar and we’ll cover:
-An overview on how leading financial institutions are managing borrower credit risk
-How to utilise Tableau dashboards to properly monitor risk exposure
-A data-driven strategy to leverage your analytics to improve credit risk
-Discover how your analytics can save you time and effort while maintaining the required level of risk --management and oversight needed in your operation.
As empowered customers seek more and more information online, the importance of detailed product documentation and user manuals has grown far beyond its traditional after-sale and support role. Nowadays it is a critical enabler for sales, customer satisfaction and brand advocacy. Yet little research has been done to analyze exactly how customers access these types of collateral, to what extent they are leveraging the information, and how it is influencing their perception of a product or brand. Therefore SDL conducted extensive research among professionals in the US, Europe, and Japan to uncover today’s needs for information seekers, and compare these results to previous research from 2012 to discover changed behavior. Join our webinar to learn more about:
• What do customers search for?
• How and where do they search?
• Are there any significant regional differences in behavior?
In addition we’ll cover how SDL technology can help you overcome the hurdles of managing technical product information, enabling you to better accommodate today’s needs of information seekers. By the end of our webinar, you’ll be armed with the knowledge and data points required to better your customers’ information needs.
Only with relevant and actionable contact data, can you most effectively engage with your customers and prospects. Customer experience and engagements is a top focus across all industries, ensuring that communication about your products and services make it to their intended targets is essential. With the Autumn release of Address Verification 5.12, we extended the capabilities of the world’s leading solution for certified international address verification, improving decision-making confidence while facilitating speedy postal delivery worldwide.
During this webinar, join Amarpal Sohi, Product Manager at Informatica, to learn about:
•Enhancements to USA, UK and APAC address verification and data
•Improvements to South Africa & Spanish address verification and data
•Single line support for Argentina, Colombia and Mexico
•Support for native Thai address verification
Digital transformation is everywhere. It's in the networks of consumer data that tell a story of who we are and how we behave. It's in the bank branch or insurance agency that moves and shifts towards providing financial products through an online customer experience. It's in the palm of our hands as we text, swipe, and tap our way to faster answers and instant gratification.
Digital transformation is everywhere, and in order for businesses to benefit and stay competitive, they must join the advanced analytics game. Businesses will feel the biggest benefit and impact when they utilize big data, advanced analytics, artificial intelligence (AI), and digital decisioning technology to do the following:
– Automate operational decisions in real time with confidence
– Digitally transform their operations to not only impact business performance, but also, improve the customer experience
– Compete on analytics without extra headcount or hiring of data scientists
Through the power of data, machine learning, and digital decisioning technology, business users can quickly and accurately achieve the above business milestones — no data scientists required. From there the automation and digital transformation possibilities are limitless for creating a rich and seamless customer experience that will keep your business one step ahead of the competition.
True one-to-one interaction is considered the holy grail of customer experience. However, according to a recent CMO Council study, only 7 percent of marketers are able to consistently create these individualized experiences across all channels.
For the third and final webinar of this series, the CMO Council and Teradata are concluding the conversation around shaping customer experiences by focusing on the importance of coordinated cross-channel messaging through a centralized hub for all customer interactions—one that listens to all interactions, automatically tells marketing channels when and about what to say based on all the latest data and machine-learning analytics, and applies contact governance so that your marketing is smart and optimized, not fragmented by channel.
During this one-hour webinar, our expert panel will share insights around how companies can build one central messaging hub for all customer interactions, regardless of channel. Marketers can elevate their marketing with a marketing hub to optimize and coordinate messaging, analytics and data so that the messaging automatically shifts, whether it’s time to sell or time to provide customer care, ensuring that each interaction is good for the customer and the brand. A featured brand expert will also share their company’s challenges in this area, as well as the steps they have taken in order to create consistent cross-channel messaging for the customer and make one-to-one experiences a reality for their organization.
Among the topics to be discussed:
• Challenges to achieving a full, cohesive view of all customer interactions
• How to balance multiple customer interaction strategies amid the focus on clicks and conversions
• Industry best practices and results from marketers who are coordinating their
marketing in a hub and how it has elevated their marketing
How do asset managers monitor performance, counterparty risk and market risk? How do financial advisors optimise performance for their clients and drive a larger share of wallet? Join us as we partner with our financial services partner, UseReady, to share how to use Tableau to minimise the complexity and simplify the oversight required to property manage performance at both firm and account levels.
Watch this live webinar and we’ll cover:
-An overview of how to manage your firm’s exposure to asset classes, investment strategy and industry sectors
-How to utilise Tableau dashboards to monitor credit ratings by agencies including issuer, counterparty and individual credit instruments
-A data-driven strategy to leverage your analytics to manage exposure and performance against the stock market over time
Discover how your analytics can save you time and effort while managing assets and optimizing performance for the firm and its clients.