Get powerful sales management insights for your business. Connect with experts and colleagues to get the most up-to-date knowledge on the sales strategies that are generating record-breaking booking, revenue and retention numbers.
Do you feel like you have good visibility into the current status of your target accounts? Can you easily pinpoint which accounts and contacts sales should call next or which target accounts are not engaged and need to be added to a marketing campaign?
Watch this webinar to learn how to build a 360-degree view of your target accounts that includes firmographic, intent, and engagement insights.
You will learn how to:
Prioritize accounts for marketing and sales programs.
Identify segments of accounts for highly personalized campaigns.
Ensure you are engaging the best contacts.
Increase account engagement, opportunity creation, and pipeline velocity.
Measure the success of your marketing and sales programs.
The first-time fix can be a very powerful customer experience. But for many field service organisations, nailing that initial visit is harder than ever. Wherever you look - from healthcare to finance to manufacturing - you'll notice that field service teams are in need of a helping hand and are looking for a solution.
Watch this webinar to hear from Daikin Applied UK's CRM Manager, John McCarthy, as he discusses the company's transformation journey which has enabled them to connect the business, optimise their workforce and engage on mobile.
B2B Sales and Marketing Growth Specialist Peter Strohkorb describes why and how every business now needs to apply push and pull selling techniques in order to win more customers.
Peter will reveal the Ten Action Items you need to have in place to be successful.
When your customers communicate with you via chat, phone call, etc., do they have to repeat information already provided when being routed to an agent? Do your call center agents have the tools they need to provide an effective customer service? Watch this 3-minute video and then register to join us for a webinar as we discuss how the tools your agents have access to plays a key role in delivering the right data so you are able to provide the best possible customer experience.
To register for this webinar, click on the "Attachments" box above, then click the link to register.
What are companies with superior customer experiences doing differently? Join industry leaders John Irey and Greg Cummings as they share the strategy behind an effective omnichannel customer care success model. Participate in a discussion on how self-service, AI, and digital tools are shaping the customer journey and how to leverage that knowledge to build a better digital plan. Benefit from shared examples of the best and worst attempts at omnichannel and get equipped with the tools necessary to build your own strategy.
Greg Cummings - Greg has 20 years of industry experience in consulting, operations, and contact centers -- helping to drive process improvement through an outcomes based methodology. He is currently Manager Global Channels with NICE inContact.
John Irey - John, a contact center Principal Consultant at Mindsight, is an 18 year veteran assisting in the full life cycle of contact center engagements. His experience in both solutions and deployment engineering roles gives him deep insight into the strategy behind developing an omnichannel contact center solution for every business need.
The Supreme Court ruled in favor of South Dakota, granting the state authority to impose sales tax obligations on out-of-state transactions. Remotes sellers will have a new set of obligations and challenges ahead of them, while states could potentially gain billions in revenue. But what does it mean for your business?
We brought in two leading tax policy experts to break down the ruling and explain:
•Whether remote sellers need to file and register in more states
•How the ruling affects future laws across other states
•How to determine whether you’re on the hook for sales tax based on where you conduct business
•Q&A from audience
About the speakers:
Scott Peterson, Vice President of Tax Policy and Government Affairs
Scott Peterson was the first executive director of the Streamlined Sales Tax Governing Board. For seven years Scott acted as the chief operating officer of an organization devoted to making sales tax simpler and more uniform for the benefit of business.
Rachel Le Mieux, CPA, CMI, SALT Partner at Peterson Sullivan LLP
Rachel has been practicing in state and local taxes (SALT) since 1985. She is a certified public accountant and a certified member of the institute (CMI) for professionals in state and local taxation. She consults with clients in a broad range of industries on state and local tax issues involving sales and use taxes, gross receipts taxes, income taxes, and other miscellaneous taxes.
More than ever, sales teams are struggling with unqualified leads, missed sales goals, and lost opportunities.
Increasingly, company and sales leaders are turning to coaching as a solution.
And, why not? Executive and personal-effectiveness coaching have historically yielded great results.
What we commonly see are sales managers and leaders who:
-Don’t have time to coach
-Aren’t sure what sales coaches are supposed to do
-Don’t have access to the tools and resources that can help them get the most of coaching
-Don’t establish a consistent rhythm of coaching conversations
-Can’t lead a great coaching conversation
Reasons to Attend:
This webinar explores the clear link and transferable skills from selling to coaching.
We will bust some of the myths about coaching and show how you can turn on your coachees (the person you are coaching) internal voice.
We will share with you our experience of supporting new directors, managers, and supervisors taking a coaching approach by learning to ask not tell.
This 30 minute webinar reveals best practice insights from decades of scientific research and data on:
●where sales managers should spend their time for business growth success
●how much time to spend in 3 crucial areas
●the power managers have over team performance
●what strategies and techniques to use today
Business leaders and C-suite executives are charged with devising the strategies that chart the future of their organizations. For those strategies to be effective, they need to be executed in the field. What’s the bridge that connects boardroom strategy and field execution? Sales Planning.
Join Steve Silver, Sales Operations Senior Research Director at SiriusDecisions, and Jason Loh, Global Head of Sales Solutions at Anaplan, as they provide a repeatable process and best practices for improving sales planning and transforms high-level strategy into business success.
You’ll learn how:
-Successful sales planning helps you segment your market and align your sales team
-High-performing companies leverage their sales planning processes for better execution
-Best-in-class technology can enhance sales planning by incorporating inputs from across the organization
The of the biggest challenges facing sales reps and sales leaders is the failure to effectively connect, share and listen to our customers. In this session, you will learn:
•Anything that can be told can be asked
•The ASK, LISTEN AND LINK method to sales
•Leveraging first, second and third level questions will get to the heart of why people buy your product or service
•How to listen to the emotion behind the words
•Unpack three methods for linking what’s important to the customer and your offering
Have a love/hate relationship with your CRM? Prospecting frustrations? Never enough time? Then you’re gonna love using AI in your selling. Join Spiro CEO Adam Honig and Deb Calvert to learn how AI is the ultimate sales hack that can make YOU a sales machine!
Attend this webinar to learn how selling with AI can make your job more fun, easier, and more rewarding. You'll discover how AI:
- Provides faster and better business insights
- Creates reminders and updates for you and your team
- Identifies contacts for you
- Gives early alerts about problems in your pipeline
- Reduces data entry
Register today to learn about the future of selling, because the future is now!
Sales tax compliance can be a nightmare, but it doesn't have to be. Just knowing some of the fundamental rules will clear up what many businesses struggle with every month.
Sales tax expert Jeffrey Lutters will explain:
•How the simplest of activities can create nexus in other states
•The tax implications between 'bill to' and 'ship to'
•Why collecting exemption certificates is an auditor's red flag
•New sales tax rules that determine whether your business is compliant
Here’s a saying you’ve heard before: There are never enough hours in the day.
And if you’re saying this more often than not, then it’s time to re-evaluate your sales process. To generate more business, you need to increase your productivity and eliminate inadequate tools not just for the sales team but also for your marketing, HR, finance and legal teams too.
Join us for a webinar where we’ll show you how PandaDoc and Zapier can help you connect over 1,300 apps so that you can reduce your busywork, simplify processes, streamline communication and ultimately make you much more efficient.
All the rage these days is about AI, or artificial intelligence. Enterprise and business leaders do not rate AI as the most transformative technology for their Digital Customer Experience (DCX) strategies, but it's near the top. In this webinar, you'll learn:
*What is the top transformative technology and why?
*What are the adoption plans for AI in companies' DCX strategies?
*How are companies using AI in the contact center, to measure customer success, and to engage customers?
*What are the key benefits--and they key problems--with AI?
*Which AI technologies do companies plan to use?
We look forward to sharing this information with you!
The digital customer experience is moving at a rapid pace. Many of us have engaged in the digital conversations taking place, but how are you addressing CX in this digital age? Are you looking ahead and planning for the future? We need to begin now to develop a strategy so we are prepared to address customer concerns via social, mobile, and more. Watch this brief 5-minute interview with Greg Cummings as he shares some highlights of our upcoming webinar on October 16th.
To register for the live webinar, click on the "Attachments" box below, then click the link to register.
Do you know which states made the list? Better yet - do you do business in them?
Some states are more complicated to do business in than others. They have more tax rules and exemptions and a host of policies that might seem wacky compared to the rest of the country. Hear our tax expert explain what makes these states unique and why you need to pay special attention to them.
Scott will explain:
•Which states made the list...and why
•Strategies for doing business in them
•How to navigate complicated sales tax laws
About the Speaker: Scott Peterson, Vice President of U.S. Tax Policy and Government Affairs
Scott Peterson was the first Executive Director of the Streamlined Sales Tax Governing Board. For seven years Scott acted as the chief operating officer of an organization devoted to making sales tax simpler and more uniform for the benefit of business.
All salespeople, no matter the industry or organization, are challenged by rejection. As sales mangers and leaders, it is crucial to identify and solve these issues rather than ignore them. You will learn specific ways to manage and support your people - not to “survive” rejection - but to thrive in the face of it increasing their sales performance and motivation.
- Learn where sales productivity and efficiencies are lost
- Understand what makes an effective sales enablement strategy
- Learn how to choose the right software to support a sales enablement strategy
Get tips on how to fully adopt and implement this strategy
Sales tech stack: ✓ Martech stack: ✓ This year’s hot tech stack is for the channel -- which typically represents 75% or more of a company’s revenue. 2018’s breakthrough technology is PRM – Partner Relationship Management. This foundational system of record sits at the core of a chantech stack and everyone from Splunk, to Zendesk to Xerox have made PRM this year’s must have technology. IT leadership is uniquely positioned to ensure the quick, on-budget implementation success.
Join this intense “Ask the Expert” session with one of Impartner Channel Innovation Labs top installation experts to learn best practices on how to streamline deployment of this highly-visible, revenue-generating solution.
How do you decide whether to use functionality from an existing vendor or bring in a totally new technology provider?
These are the questions top IT teams are and should be asking. In this webinar you’ll hear from top IT leaders – and one business unit buyer – from today’s most progressive tech companies for insights on how they’ve navigated these questions for their organizations and helped them construct a world-class tech stack that outpaces the competition.
Join Dave R Taylor, Chief Marketing Officer at Impartner for this live streamed panel during Dreamforce 2018 in San Francisco.
Lief Koepsel, Senior Director, Channel - North America, Fortinet
Armin Moaddel, Senior Partner Operations Manager, Marketo
Margaret Back, Business Process Architect, McAfee
Kevin Sequeira, Senior Director, Sales Technologies, Splunk
Join Deb Calvert as she interviews Tom Hopkins Tom has earned the reputation of being America’s #1 “How-To” Sales Trainer. Over 5 million salespeople, entrepreneurs, and sales managers on 5 continents have benefited from his live training events.
He perfected his selling skills during his 8-year real estate career in which he received numerous awards. In his last year selling real estate, he sold 365 homes – an average of one per day – something that was unheard of at the time and has rarely been matched.
Since that time, he has developed and customized his proven-effective selling skills for over 350 companies. He has authored 20 books on the subjects of selling and success. Over 2.9 million copies of those books have been read by sales pros the world over. He is also the 2013 recipient of the Lifetime Achievement Award from the National Academy of Best-Selling Authors. And, he’s been acclaimed as the #1 Sales Guru 2 years in a row by Global Gurus.
He has dedicated his life to helping sales and marketing professionals improve their communication skills and increase sales revenues.
Join us for an interactive discussion where you can ask key questions and take away practical recommendations for calming the chaos in your contact center.
Every modern contact center seems to struggle with common challenges including:
*Applying interaction data to improve customer experience and retention
*The quarterly "wrangling" of operational costs
*Maintaining quality performance standards across decentralized teams
Keeping all these "balls" in the air makes it hard to think strategically about how to generate greater efficiency and value. Don't miss this conversation as we work to minimize the chaos so you can see the overall picture more clearly.
Greg Cummings - Greg has 20 years of industry experience in consulting, operations, and contact centers -- helping to drive process improvement through an outcomes based methodology. He is currently Manager Global Channels with NICE inContact.
Wade Myers - Wade has 10 years of experience in voice and data recording solutions for a wide variety of industries focused on solutions high in quality, ease of use, and customer satisfaction.
Leaders! Join Chief Door Opener, Caryn Kopp when she shares the secret sauce for landing meetings with larger prospects. You’ll learn:
•Which prospects are exactly right for you
•How to create the sales message that piques interest and gets you in
•The tactics that Door Openers® use to get meetings others can’t
In today’s digital economy, companies are competing for customers like never before as price and product are no longer the only drivers of business. The value of delivering an engaging customer experience is on the rise, and businesses are increasingly turning to software and digitized processes to accommodate this trend. In fact, 80 percent of businesses are either planning or formally engaged in digital transformation initiatives to improve their overall customer experience.
Join us to understand:
-The importance of Digital Transformation
-Why businesses must respond to the pace of change
-The tools for Digital Transformation success
We have been talking about Sales & Marketing Alignment for for a long time, yet we STILL see THE SAME SEVEN MISTAKES being made.
This webcast describes all 7 mistakes and offers a solution to each.
Highly informative and engaging. RECOMMENDED !
You only get one shot at a first conversation with new prospects and influencers. Join Caryn Kopp, Chief Door Opener, as she shares:
•What to do ahead of and after the conference (that most don’t do) which makes a lasting impact
•Important next-level strategies for gaining relationship momentum with new people you’ll meet at the conference
•The methodology for creative strategic alliances and centers of influence
Remember, “The Best Connections Win!” so join us for this webinar.
How do you ensure that you are staying ahead of the prospecting game? What are you doing differently than your competitors to win more business?
Even if your product is superior, you still have to sell a step above everyone else.
Join PandaDoc and Autoklose to learn how we empower our own sales teams with technology and the right training to boost productivity and double revenue.
-How the right tools can save your reps time and reduce your time to close
-Strategies you can employ to maximize efficiency at both the top and bottom ends of your sales funnel
-What to include in your cold email outreach to increase your conversion rate
-The analytics you need to monitor to bring more deals to the finish line
As companies plan the migration of different workloads to the cloud, software procurement is being challenged to meet the new demands of the business.
AWS Marketplace provides the tools and software for each step of the migration process and post-migration to sustain a cloud operating model, increase your competitive edge, drive business value, and modernize your infrastructure.
This live webinar will illustrate how companies can migrate existing software and identify cost savings to accelerate their migration to the cloud with the AWS Marketplace. We will also be joined by guest speaker David Lowe, Senior Product Manager of AWS Marketplace, that will provide a live demo of AWS Marketplace Migration Mapping Assistant.
Join us to:
+ Learn about software tools through the AWS Marketplace that can accelerate your AWS cloud migration
+ Be introduced to AWS Marketplace Migration Mapping Assistant, a tool to map your on-premise software to offerings available in the AWS Marketplace
+ Learn about the procurement options available through the AWS Marketplace
This webinar is intended for:
+ Business Decision Makers
+ Technical Decision Makers
+ Software Buyers
Attendees will have a chance to ask questions and request a follow-up consultation on optimizing their existing software usage.
Let’s face it … we can no longer abide by the working rules of yesteryear. The new generation of contact center agents have grown up using mobile devices, and that means companies need the ability to quickly communicate with their agents and provide a real-time, two-way communication stream. To be successful, organizations need to engage their employees with a WFM mobile app. Empowering your agents with a mobile app leads to a better work-life balance, enhanced communications, and a streamlined scheduling process.
This webinar will explore the impact a mobile app can have on your contact center agents, business, and customer experience.
We live in a truly amazing time. Technology is changing almost every aspect of our lives at breathtaking speed. Advances in medicine, education, communication, and productivity have increased life expectancy around the globe and lifted hundreds of millions of people out of poverty.
The ability to connect to people and information instantly is so commonplace that many take it for granted and now, we’ve arrived at the beginning of an era of even more profound transformation, all centered on the cloud. We’re excited to bring more opportunities through cloud computing to address issues in healthcare, the environment, cybersecurity, and underserved communities. And we’ve seen the incredible good that can come from the cloud, but with it also come challenges. For women in technology, there are increased challenges in a cloud-based world.
Women in Cloud initiative is designed to empower female tech entrepreneurs by providing Access, Acceleration, and Actions so women entrepreneurs can take Actions every day to achieve their business goals!
In this webinar, we will share experiences and tips for female tech entrepreneurs in building their cloud B2B with enterprise companies in a simple and predictable way. This is going to be a panel discussion with great conversation with female tech entrepreneurs in driving customer traction.
Also, learn how you can participate in the next cohort of women in cloud accelerator to build your business with enterprise brands!
The fourth industrial revolution is changing how we live, work, travel and trade. Customers are more connected than ever before, and the rise in connected technologies has resulted in endless amounts of valuable data.
Terence Sorrell, Global Business Design Manager, Hive & our host Mark Orsborn, Senior Director, Salesforce IOT discusses how Hive is unlocking valuable data with the Salesforce Platform, to deliver global customer success.
In this webinar Mark and Terence discuss:
1 - How Hive are creating a competitive advantage & unlocking new opportunities by connecting data into its CRM architecture
2 - Using data intelligently to capture every customer interaction and analyse all the different touchpoints
3 - The importance of integrating data sets and systems, and how this will allows business’ unlock new intelligence to drive greater efficiency and richer customer engagements
The team at Imparta believes that Agile approaches – which have transformed the world of software development – are hugely applicable and significant to selling and to sales team development. In this session, Richard will provide insight into how an Agile salesperson can maximise value creation and win rates, and how Agile approaches can drive superior returns from sales training, especially when enabled by technology.
AI makes it possible to know the B2B buyer like never before and to begin to answer critical questions about what works in attracting and engaging those buyers. B2B buying is conducted by buying teams, so why do most sales teams focus on just individual buyers?
Join MRP and SiriusDecisions for a conversation on how switching the focus from individuals to buying groups will improve your bottom line.
During this webinar, we will highlight these common reasons why you’re not closing deals, and how to fix it.
•You’re not noticing group buying signals
•You’re not acting upon these group buying signals
•Your systems and processes are causing missed opportunities
Register for this webinar and join Kerry Cunningham, Senior Research Director of Demand Creation Strategies at SiriusDecisions and Jim Regan, CMO and Co-Founder of MRP and learn how to avoid buying group blindness.
Contract management is an area that is ripe for innovation and digital transformation. Often contracting processes are bureaucratic, burdensome, and a major source of delays. Yet new technological solutions are emerging quickly, affording the opportunity for AI to manage much of the process, while freeing up people—contract management staff—to focus on more strategic tasks.
Are you prepared for the pace of change?
Join us live to hear from IACCM President Tim Cummins and Conga Head of AI Jason Gabbard while they chat about:
-The essential documents and contracts to automate.
-Driving compliance across departments and increasing collaboration.
-Boosting efficiency by reducing errors with key AI technology and Machine Learning.
This webinar is a must for both sales and marketing professionals. You will discover how content-marketing and sales-enablement teams are:
• Relying on engagement engines propelled by content to boost performance
• Creating strategies together and designing ways to measure content's effectiveness for their sales teams and business
• Using content collaboration, customer centricity, and common measurement to drive better alignment between sales and marketing
Wish you knew how business development pros land prospect meetings others can’t get? Here’s your chance to learn:
•Kopp Door Opener® cold call secrets to landing juicy meetings!
•What to avoid so you don’t waste time.
•Tips for effective voicemails, emails and live dialogue.
•The proven strategy for prospect silence.
There is probably no bigger “mindset” barrier to effective prospecting than the fear of rejection. This webinar will cover the mindset needed to prospect with courage and confidence for sellers at any level, as well as how to apply the same mindset to both leaving voicemails and email prospecting for maximum effectiveness.
Contact centers are evolving, allowing customers to self-serve more complex tasks without agent involvement. But when agents must step in, customer experience suffers due to limited access to critical information.
Join us for this live webinar as we discuss how best-in-class organizations are building a unified customer engagement center through the use of softphones and omnichannel widgets - where agents are empowered to focus on the business processes to better serve their customers.
70% of the sale is engagement and uncovering the need. Prospecting and engaging prospects is the weakest link and biggest challenge for salespeople. 80% of prospecting is emotional and 20% is strategic and technical. Explore and discover what it take to become effective at prospecting people who you don’t know yet.
What is the difference between sales productivity, efficiency, and effectiveness? What can we do to maximize the output of our sales teams? Where should we place our focus? How do we ensure that everyone is working with the right things? Is sales and marketing technology helping or making matters worse?
What should a sales manager’s schedule look like to have the maximum impact on their sales teams’ performance?
Join this webinar and discover sales productivity best practices that overcome challenges with:
●Building relationships with salespeople
●Improving sales performance
●Managing quota to exceed expectations
Sell the value! Those are the marching orders commonly given to salespeople as they are sent on a quest to hit their quotas. But what is the value? That’s what salespeople want (and need) to know. Without a sales differentiation strategy in place, every buying decision is laser-focused on price.
Lee B. Salz, author of the new, groundbreaking book “Sales Differentiation,” teaches you how to harness the power of sales differentiation to win more deals at the prices you want. In this entertaining and educational virtual presentation, Lee will share 7 sales differentiation secrets every salesperson needs to know.
Learn important tips that will help you close important sales negotiations
-Learn to qualify your buyer negotiation partner
-Learn to dig into what really motivates your partner
-Learn how to pace an important negotiation
-Learn what real value means in a negotiation….and it is not all about price!!
-Learn how to close a profitable negotiation like a pro!!
Discover how to triple your close ratio using the two key questions that are zero pressure and advance the sale with 95% certainty. In this session you will learn the exact questions for advancing the sale while making client feel more educated, in control, and causes them to see you as a trusted advisor and consultant.