Get powerful sales management insights for your business. Connect with experts and colleagues to get the most up-to-date knowledge on the sales strategies that are generating record-breaking booking, revenue and retention numbers.
If you look under the hood of industry leading organizations, you’re likely to discover efficient and metrics-driven inside sales team. To achieve success in inside sales it takes grit and passion. Those who continuously optimize their sales processes and truly understand their customer’s needs will rise above their competitors.
At the intersection of art and science, inside sales serves as an “engine of growth”, a key revenue driver when done effectively.
In this webinar, you will hear from our experts on the **processes**, **people,** **systems** and **implementation methods **they have used to achieve success.
Lauren Bailey, President of Factor8
Jeremy Wigget, Senior Director Sales Development at Salesforce
Chase Larson, Chief Technology Officer at SixPackShortcuts
Most sales people want to land larger accounts. Complex account sales include the need for an executive sponsor. Learn how to access key executives in your target accounts and engage with them over time. Executives appreciate and respond well to a pro-active, planned approach to cultivate them appropriately.
How much better would your life be if your sales prospects gave you their upfront permission to pitch and sell to them? It would be awesome, right ?
So, how can you get them to give you that precious permission?
This free 30 minute webinar will:
- Introduce you to the concept of Permission-Based Selling
- Teach you how to cold-introduce yourself in the right way
- How to get your prospects to give you their permission to sell to them
- What to do next when they do
Here is a 1-minute preview:
Data, data, data. Companies collect a lot of it, but not all companies know how to use it to improve sales performance.
Join Jason Jordan, best-selling author of Cracking the Sales Management Code, as he shares his latest research on the topic of sales forecasting.
During this interactive discussion, Jason will reveal:
- Drivers of accurate sales forecasts and the fundamental ways to forecast your sales
- Critical differences between forecasting and pipeline management
- Key characteristics of a healthy pipeline
- This webcast features the simple steps you can take to improve your processes and build superb forecasts and pipelines.
Recurring revenue and subscription business models are taking hold across every market sector. Initially the transition to recurring revenue is simple. But as a company scales and diversifies their products, operational issues are exposed that have real business consequences. Organizations are finding that their traditional methods, tools, and approaches are not only a hindrance, but eroding the recurring revenue business.
This webinar covers the 11 organizational symptoms such as mushrooming headcount, customer churn, reporting inaccuracies and more, that should alert you to a severe problem—reduced performance and increased operational cost—in your subscription business.
Jeff Wissink, Managing Director for Navint Partners has 22 years of experience in interim Executive Leadership (CIO), business strategy realization and enterprise business transformation. His expertise includes extensive work with consumer products, SaaS, apparel/retail, and media and entertainment.
Stephen Terry, Director of Subscription Services, Navint Partners has over 20 years of experience delivering product and service innovation. He has developed deep expertise in helping clients transition their product catalog, operating practices, and business systems to build and grow subscription and consumption revenue streams.
Technical decision makers intimidate many sellers. As a result, sales and support teams sell themselves short. Learn how to overcome obstacles and cultivate relevant and lucrative relationships that impact customer acquisition and customer retention.
As a Sales Manager, you can make an even bigger impact when you learn how to cross-apply your selling skills. Needs assessment, proposing solutions and overcoming objections are all a part of sales coaching, too, so you've got a fine foundation to build on. It's simply a matter of shifting your delivery to meet the needs of your new customer (the salesperson!). Join me to find out how to make the shift that will make an even bigger impact on sales.
Customers expect more and studies show the correlation between Customer Experience and Customer loyalty. See how empowering your employees to offer excellent customer service and personalization in their customer engagements can help you achieve both.
As blockchain-enabled solutions become more prevalent, customer expectations will change. This thought provoking session will arm with you an understanding of the new paradigm and offer you concrete suggestions for what you can do to ready your organization and yourself.
Join Trisha Winter, CMO of Amplifinity, as she shares the data from the analysis of all referral partner programs run on the Amplifinity referral platform and what the data means for those that want to get more high quality leads from their partner network.
Trisha will cover:
> Details behind the data
> Key findings from analysis
> Lessons learned for marketers running referral partner programs
Join Trisha Winter, CMO of Amplifinity, as she shares the data from the analysis of all customer referral programs run on the Amplifinity referral platform and what the data means for those that want to get more high quality leads from their customers.
Trisha will cover:
> Details behind the data
> Key findings from analysis
> Lessons learned for marketers running customer referral programs
Bpm'online invites you to a free webinar “Adding intelligence to your Digital Transformation process: driving innovation and flexibility” with Brent Leary, one of the most influential CRM industry experts, as a guest speaker.
Today 87% of businesses treat Digital Transformation as their competitive opportunity, however, only 10% of companies describe themselves as fully digital.
Bpm’online has invited Brent Leary, one of the most regarded industry experts, to share his expertise on how to tackle the challenges of Digital Transformation and how intelligent technology impacts the future business landscape.
REGISTER FOR THE WEBINAR AND LEARN:
• Best practices in strategy execution: how to upgrade your Digital Transformation strategy with Artificial Intelligence.
• How companies will have to adjust and adopt new ways of thinking to stay connected with customers and serve them moving forward.
• Why AI is destined to change how businesses engage with customers forever and how to respond to this change.
• How intelligent technology can enrich your customer engagement strategy by providing profound insights and better workflow visibility.
• How today’s intelligent CRM solutions are driving growth for organizations from various industries.
Featured Guest Speaker: BRENT LEARY, Co-founder and partner of CRM Essentials LLC
Co-presenter: MATT THARP, Chief Evangelist at bpm’online
Don’t miss out the opportunity to acquire extensive knowledge on how to accelerate your time-to-strategy execution with intelligent technology powered by AI from one of the most regarded industry experts!
A strong opening is critical to the success of your presentation today. Learn how to create an “Out of the Box” presentation opening that stands out from the competition and gives your prospect a compelling reason to pay attention.
In Miller Heiman Group’s CSO Insights latest Sales Performance Optimization Study, on average, only 57% of reps make quota. If you could ask a few insightful questions proven to fill your pipeline with quality deals, would that be a good use of your time? Join Janice Mars, Principal and Founder of SalesLatitude and Shawn Sandy, Chief Revenue Officer of The Selling Agency for a fun and action-packed 45 minutes on how to crush your quota and fuel your pipeline.
Forrester reports that less than 10% of sales leader have confidence in their sales activity data...that is a BIG problem for sales organizations. Sales leaders must be sure they are equipping their organizations with the proper tools to effectively measure the impact of their interactions with prospects in order to increase pipeline and close more deals.
But how can sales teams be sure that the content and communications they're using with prospects is landing in a way that will garner next-step commitment and progress deals? In this webinar, sales leader Anthony Iannarino will demonstrate how to leverage sales engagement data to gain more commitments from prospect interactions to move deals forward.
You'll gain actionable insight from this webinar, including:
-How to uncover new decision makers and bring them into the conversation
-How to effectively craft compelling follow-ups to gain prospect commitments
-How to measure the efficacy of your content during outreach
About Anthony Iannarino:
Anthony Iannarino is a renowned speaker, author, and sales leader. He travels the world educating people on sales best practices. He was named one of Forbes' Top 30 Social Salespeople in the World and is continuously shaping the conversation of what works and what doesn't in sales.
Mindfulness is the latest buzzword for improving workplace productivity. But it is rarely taught to the sales department. Can mindfulness be applied for improving salesperson performance? Sales trainer and author Jeffrey Lipsius discovered a way that it can. Join him for a webinar introducing his method for applying mindfulness for selling success.
The Connections, Contracts and Outcomes you want are waiting for you to become an “eligible receiver.” When you develop the qualities and apply the tactics that engage them then what you’ve been seeking will also be seeking you.
Jim Cathcart, author of Relationship Selling, The Acorn Principle and The Self Motivation Handbook is one of the top speakers in the world: Sales & Marketing Hall of Fame, Speaker Hall of Fame, TEDx top 1% (over a million views), Golden Gavel Award and more. He has worked with over 3,100 clients in applying this strategy and it will work for you too!
Are you creating value in every sales call? Value that differentiates you and makes you relevant for every prospect? Value creation drives sales, and only salespeople can drive value creation.
Join this panel discussion to learn specific ways to achieve sales success, crush your quota, and be the sales pro your customers look forward to meeting with. Deb Calvert from People First Productivity Solutions will moderate with guests Lisa Dennis, founder of Knowledgence, Jeffrey Lipsius, author of Selling to the Point, Brian Burns, host of The Brutal Truth about Sales & Selling, and Michael Pici, Director of Sales at HubSpot.
Join us live to post your questions for the panel discussion and to hear from 4 points of view on everything related to value creation in sales.
By supplying your contact information, you authorize the panelists and HubSpot to contact you with more content and/or information about each of its services. You further authorize the moderator to pass your information to HubSpot for these purposes.
Discover the biggest challenge to both inbound and outbound sales efforts and how to address it so both thrive. In this session, you will learn the key component for success in both your inbound and outbound sales strategy.
This webinar will help those in charge of conducting contests to inspire results and actions to increase sales. Learn how to create a successful SALES contest that can change behavior and your bottom line….which can be FUN! Learn what to to reward, how to reward and types of rewards.
Referrals are great in concept, but how do you build a consistent pipeline from them? Sales and marketing professionals will want to tune in to this roundtable interview with referral coaching and selling expert Mike Garrison, President of Garrison Sales Consulting and Larry Angeli, CRO for Amplifinity who uses referral selling with his sales team and advises clients on approach.
These experts will be asked:
>How do you identify good referral sources?
>What is the value proposition for them to refer?
>How should you approach and recruit them?
>How can marketing help sales to do this?
>How can you ensure a steady flow of referrals?
Every business has documents that require signatures in order to be executed. For many companies, this remains a manual process that takes place either via email or on paper. But there is a better way.
Watch this webinar to hear from DocuSign and M-Files on how integrating information management and digital signature technology ensures a faster and more convenient process for signing agreements.
You will also learn how to:
- Accelerate the collection of digital signatures, information and data within documents, such as contracts and agreements
- Automate the document approval process so that anyone can transact anytime, anywhere, on any device
- Increase security and lower cost by integrating information management with digital signature technology
Sometimes the messaging delivered by Marketing doesn’t have enough punch when used in the field by sales people trying to get the attention of a prospect. Content creation and sales conversations are different! Learn 5 ways to strengthen sales messaging and stay consistent with your offering’s core message and engage the buyer.
Forrester research shows that CX-driven organizations grow revenue much faster than direct competitors with lower quality CX. What this means is that fixing broken experiences and making some transactional improvements is not enough. Join Noel Roberts (CTO) and Jamie Coutts (VP, Client Relationships) from Aria Solutions as they lead this interactive webinar discussing the six essential competencies businesses must establish and optimize to deliver the right CX time after time.
More than forecasting, automation, or performance, the big opportunity for AI in sales is in addressing productivity. In this session, learn how sales leaders can move beyond reliance on CRM data and KPI’s to measure sales progress. You’ll find out how other intangible factors that affect sales results such as team mood, product knowledge, work ethic or closing ability can be measured too.
Delivering an outstanding Customer Experience while maintaining or reducing costs is a dichotomy – On the one hand you’re under pressure to improve both self-service and contact center efficiency, and on the other hand you have a mandate to improve the customer experience across a number of metrics such as NPS and more. These goals are seemingly at odds and makes your role as a CX practitioner all the more difficult.
Join this webinar to explore the CX challenges organizations are facing today and how to most effectively accelerate your CX initiatives. The discussion will cover three primary topic areas that are hot in the industry: (1) How to improve self-service utilizing Visual IVR, Natural Language and chatbots, (2) Techniques for improving contact center efficiency while removing the digital to voice disconnect, and (3) How to optimize your back office processes with Robotic Process Automation.
This is an interactive session and participants are encouraged to submit questions.
According to the latest CSO Insights research, effective sales onboarding services can improve quota attainment by 21.3% with noticeable impact on sales performance in the fiscal year.
There are a number of ways that organisations can reach full productivity for new sales hires, but it all starts with a well programmed, measurable and dynamic onboarding curriculum that meets the individual development needs. But it doesn’t stop there.
On this webinar, you will discover how to:
· Establish a baseline understanding of sales rep capabilities and detect early warning signals
· Compress time to value through a continuous sales enablement program that aligns onboarding to the customer journey
· Implement a data-driven coaching model to remove guesswork in coaching and support reps in reaching and staying at peak productivity
Are you frustrated with your sales results, even though you have put a lot of time, money and effort, your heart and soul into growing your revenue? Looking to grow your sales, quickly and effectively, but also prevent buyer’s remorse and keep your clients loyal?
This webinar will help you identify new ways (that you can start using right away!) to find, engage, win and keep new clients.
Here's what you will discover:
1.FIND: How to find new clients who are in the market today
2.ENGAGE: How to connect with them instantly and engage into a dialogue
3.WIN: How to remove any resistance and win new clients
4.KEEP: How to prevent buyer’s remorse and keep your clients loyal
A one-size-fits all value proposition fits no one. Learn how to take your value proposition and tailor it from the buyer’s point-of-view. With multiple people involved in a typically B-to-B purchase decision, personalizing by executive can help get you on the short list and ultimately win the deal.
As customer service professionals, we sit in the midst of the most important paradigm shift within the industry today – the Digital Transformation. This shift has brought more focus on and relevance of the business potential of contact centers than ever before. In this session, we’ll take a look at why Digital Transformation matters, what it means, and how organizations are successfully redefining their contact centers for extended reach and impact. No longer can we hide behind old technological limitations that may have prevented responsive, personal interactions. Today customers are demanding great experiences and are driving change. Either we give them the TLC they are looking for…. or our competitors do it for us.
Join us for a deep dive into 3 top trends in the contact center. Each trend will be explored on its own and then brought together at the end in a picture of what is actually happening in contact centers today.
Chatbots seem synonymous with artificial intelligence and are certainly sparking the imagination. We will explore the reach of AI in the contact center, both obvious and subtle.
OmniChannel success is in the eye of the beholder. From a customer experience perspective, it requires more than channel choices. Learn about the implications for your center.
Cloud is the favorite child today, but does it make sense for your organization? Learn some of the questions you need to ask to determine your best deployment strategy (cloud, premise, hybrid).
Sales Managers manage sales... So who leads salespeople? Sadly, in many sales organizations, the answer is no one. But when a Sales Manager focuses on leading and developing and ennobling sellers, there is a profound impact on employee engagement, retention, sales productivity, customer satisfaction and both top line and bottom line results.