Get powerful sales management insights for your business. Connect with experts and colleagues to get the most up-to-date knowledge on the sales strategies that are generating record-breaking booking, revenue and retention numbers.
Paul Watts, The Consultative Selling Expert w/guests Lisa Leitch & Adam SniderRecorded: May 28 202053 mins
Selling with sensitivity may be more important now than ever, this presentation will arm sales professionals and sales leaders with tried and tested approaches to dealing with customers and prospective customers during challenging times. The presentation will take the form of a panel discussion with questions posed and answered, allowing for viewers to chat their questions in also.
You will learn:
1. The superpowers to sell with sensitivity
2. What to do when your customer cannot buy now
3. Understanding why Consultative Selling is more important than ever
4. Balancing business with bravery
Chad Burmeister, The AI for Sales Expert, with guest, Chandler BoltRecorded: May 28 202030 mins
Learn how to go from Blank Page to Best Selling Author.
There’s a book inside you. And Chandler’s goal is to help you find it and turn it into a bestseller to accomplish your unique author motives–even if you’re busy, idea-less, or bad at writing like Chandler.
Paul Smith, UK & Ireland General Manager. Michael Duggan, CIO OxfamRecorded: May 28 202033 mins
Together, we are facing a truly unprecedented situation. The global coronavirus pandemic is affecting all of our families, our businesses, our communities, and our way of life.
Our hearts go out to anyone who's been impacted by the virus, either directly or indirectly. At Salesforce, as at your companies, we’re focused on the health and safety of our employees, families and communities. However, we are very conscious that all businesses are in uncharted territory, Salesforce was built to handle moments like this, and our relentless commitment to your success is stronger than ever. Our company was founded on core values -- trust, customer success, innovation, and equality -- and our values are unwavering and continue to guide everything we do.
During this time, we wanted to update you on how we’re approaching the situation for the UK and Ireland at Salesforce. Please join Paul Smith, UK & Ireland General Manager, who welcomes special guest Michael Duggan, CIO Oxfam. They will discuss how Oxfam, a major nonprofit group is using technology to respond to crisis in this time of need.
Mash Patel, CEO of Kurtosys and Jean-Francois Hautemulle, Founder and Principal at Terres Neuves ConsultingRecorded: May 28 202033 mins
Mash Patel, CEO of Kurtosys and Jean-Francois Hautemulle, Founder and Principal at Terres Neuves Consulting, discuss key topics, from the state of fund selection to ESG and the impact of COVID-19 on the investment industry.
Get direct information about the fund selector process during a period of volatility and hear more on driving effective client communications for asset managers during this crisis.
Our guest speaker, Jean-Francois is the founder and principal of Terres Neuves Consulting Limited, a consultancy focusing on partnering with asset gatherers for their investment product initiatives: Strategy, Marketing, Governance, innovation.
Previously, he built the Product Strategy team of JPMorgan Asset Management in EMEA in the support and growth of the JPMorgan Asset Management’s EMEA Funds Distribution platform.
Before JPMorgan, Jean-Francois worked at Unicredit, where he led the Pan European Fund Selection team.
He was responsible for the evaluation and selection of the funds offered by the UniCredit Private Bank in Italy, Germany, Austria and CEE. He initiated and rolled out their Preferred Partner programme, with a selection of 10 international asset managers as exclusive providers of fund solutions.
AWS Marketplace - Darren Sharpe, Channel Business | Softcat – Ant Hayes | Crowdstrike - Zeki TurediRecorded: May 28 202060 mins
In turn the requirements for protecting virtual machines (VM), container and serverless workloads in public and private clouds are evolving rapidly, and new approaches are needed to protect these hybrid environments.
As more enterprises adopt containers and public cloud IaaS, the need to comprehensively secure cloud workloads increase exponentially.
We’ll share what we’ve learned about securing and scaling a cloud infrastructure that is processing trillions of events per week on AWS and together with Softcat we can help you to understand the risks associated to your organisation and put the neccesary measures in place protect against attacks or breaches.
Join this webinar to learn:
- How best to address challenges including security and visibility related to hyper-dynamic cloud environments
- Gain an understanding of the best practices and key elements of CrowdStrike’s approach to securing our own cloud infrastructure
- Learn about the new capabilities being added to the Falcon platform to protect containers on AWS and how Falcon for AWS brings unrivalled breach protection for AWS workloads
- Discuss how easy it is to procure Crowdstrike Falcon via AWS Marketplace with Softcat private offers, providing unrivalled agility and speed to market
- Learn how Softcat’s AWS Architect teams can support customers with building and scaling workloads in AWS
- Understand how the Softcat Security services portfolio compliments Crowdstrike Falcon protection of AWS workloads
This webinar is suitable for:
- CIO, CISO/CSO
- Head of Cybersecurity and Information Security
- IT Technical Managers
- Security Architect
AWS Marketplace - Darren Sharpe – Senior Channel business manager
Softcat – Ant Hayes – AWS Solutions Architect
Crowdstrike - Zeki Turedi – Technology Strategist, EMEA
Jennifer Leake, The People Analytics Expert & Phil Gerbyshak, The Inside Sales ExpertRecorded: May 27 202044 mins
Sales teams have been forced to work remotely and virtually, and you’re still responsible for results. What is different about managing without direct contact and what is the same? Why may previously successful sales reps find themselves challenged when working remotely? This session offers managing best practices for sales teams, 3 key take-aways and a bonus surprise to help ensure sales success for you and your people.
You will learn:
1.How to lead with empathy and why it’s important
2.The Productivity Triangle – a Law of Thirds
3.The Work is the Same – The Setting is Different … and how to manage/lead this
4.The Most Important Things to Focus on - Everyday
5.Three Key Take-aways to Use NOW
Lisa Magnuson, The Landing 7-Figure Deals ExpertRecorded: May 26 202034 mins
Do you know how to build a winning strategy to land your largest prospect, especially now during these challenging times? Has the account team mapped out all the strategy elements needed for success? Do you have short, medium and long term account goals that connect to your overall account strategy?
1.Why account strategy development is a fundamental element required to win 5X deals (i.e. contracts valued at 5X your average deal size).
2.What are the most important aspects to a winning strategy?
3.How account goals connect to strategy achievement.
4.Measures to determine if the account team is on the right track and set up for success.
For those salespeople who want to increase their sales productivity with 5X deal opportunities, charting your enterprise account strategy is essential.
Chad Burmeister, The AI for Sales Expert with guest, Brian CookRecorded: May 26 202029 mins
Chad Burmeister, the AI for Sales Expert, will discuss the Future of Social Engagement with Brian Cook, CRO of Grapevine6.
You will learn:
1. How AI can be leveraged to personalize content for social engagement
2. Why is social engagement more important than ever before for executives?
3. What tools & technologies are most important in today’s selling environment?
Siem Uittenhout, Presales Consultant at Artificial SolutionsRecorded: May 26 202032 mins
Never before have companies had to react to change as quickly as in the current times. Indeed, agility has become a crucial skill in a volatile, uncertain, complex and ambiguous environment. Companies that are not able to react quickly to unexpected crisis have an unclear future whilst for those companies that respond quickly to market demands are likely to have a bright future and come out of this crisis stronger than ever.
In the conversational AI space, agility is illustrated by creating and deploying new solutions quickly.
Yet the rapid deployment of AI has traditionally always been challenging as it typically requires vast amounts of data to train ML models. In addition, advanced intelligent assistants need to be able to interact with backend systems and are (or should be) accessible from a wide range of channels.
In this webinar, Siem Uittenhout, Presales Consultant at Artificial Solutions, will demonstrate how Teneo, the leading conversational AI platform for the enterprise, has a unique hybrid approach that combines the best of linguistic and machine learning in one solution. This remarkable feature together, with other capabilities demanded by large multi-national enterprises, makes it possible to deploy advanced intelligent conversational AI solutions in a matter of weeks.
Do not miss this opportunity to gain advantage towards your competition.
Bal Mukund, AVP, Mobile Lifestyle Solutions, BSSRecorded: May 24 202021 mins
This webinar takes an in-depth look at what "digital transformation" implies for existing sales and distribution networks. It also examines how the "distribution" process can be fully optimized and the challenges that require to be addressed.
Are your searches not yielding the help that you hoped? Are you spending more time than any one person should, simply writing search criteria? Come spend an hour with us where we will explore ways to alleviate these challenges. You'll walk away with best practices, tips, and tricks to solve many common search problems.
Colleen Stanley, The Emotional Intelligence for Sales ExpertRecorded: May 21 202045 mins
Sales managers often get set-up to fail. You’ve heard this story. Top salesperson gets promoted to sales manager, only to discover the skills needed to develop and lead a sales team are very different than those of a seller---especially in difficult times. With education and training, many sales leaders end up hiring culture misfits or have trouble transferring the skills and habits that made them a resilient and successful producer.
There is a better way.
And that better way is learning how to incorporate emotional intelligence skill into your sales leadership processes.
1.Discover how to hire for Sales EQ. Stop hiring whiners and non-coachable salespeople. Start hiring resilient, coachable salespeople that can sell in any environment.
2.Uncover the invisible reasons your sales team doesn’t consistently execute the right selling skills and behaviors.
3.Improve your ability to train and coach your salespeople to the “next level.”
4.Build your sales team’s resiliency muscles. Create sales teams that bounce back quickly from adversity and failure.
5.Create sales cultures that embrace learning and change rather than fear.
Taylor Wheeler, Director of Digital Sales & MarketingRecorded: May 21 202050 mins
SEO isn't as difficult as you might think. And with dramatic changes in search behavior over the past few months, there is an opportunity for marketer's to ramp up their impact on SEO with some fundamental elements and hints on how to rank higher.
In this 45 minute webinar, Director of Digital Sales & Marketing, Taylor Wheeler, will walk you through:
• Defining Organic SEO
• Why SEO Matters
• SEO Ingredients
• Updates & Best Practices
• Marketer's Actionables
Doug Harp, Bill O'Such & Ben Tao, Momenta Partners, Stefan Hofmeyer, Global PMI PartnersRecorded: May 21 202058 mins
M&A is increasingly critical in the Internet of Things (IoT), Industrial Internet of Things (IIoT) and Digital Industry market (i.e. the digitization and associated integration of digital technologies in the industrial sector) and is the primary way fast-followers who face disruption can react before they lose market share and profitability.
However, identifying the right acquisition strategy in a rapidly changing market requires much more than choosing a company from a landscape diagram of logos. How does a company in energy, manufacturing, industrial, transportation or logistics find the right targets that leverages their “crown jewels” and their “opportunity to win”. Even with a crisp strategy, how do you identify value drivers and create a clear integration plan for success?
This webinar will be moderated by Doug Harp, Managing Partner of Momenta Advisory in association with a panel of thought leaders and experts in Digital Industry M&A. This includes Stefan Hofmeyer, Partner, Global PMI Partners and from Momenta Partners, Bill O’Such, Principal Partner and Ben Tao, Partner.
In this webinar we’ll explore:
· M&A trends in IoT, IIoT and Digital Industry
· How can M&A ensure you aren’t left behind in a growing market and can leap-frog the competition?
· How do you tell the difference between a good and a bad M&A Strategy?
· Why conventional M&A via Investment Bankers won’t work at this stage of the market
· How to identify the right targets in a dynamic and immature market
· How to ensure success in an M&A transaction from discovery to Post-Deal optimization
Barbara Weaver Smith, The Large Account Sales Expert with guest, Ray WeaverRecorded: May 21 202049 mins
This program is part of The Whale Hunters Expert Series, featuring interviews with experts on business development and enterprise sales. Today’s episode is geared to CEOs, sales and marketing leaders and other executives of small and midsize companies, especially tech companies and marketing companies.
My guest today is Ray Weaver, the new CEO of The Whale Hunters. Ray is a business veteran, leader and entrepreneur with 25 years of broad experience in technology, e-commerce, consulting, retail, entertainment and education. He co-founded Muse Paintbar and grew it to 30 stores along the east coast, and more recently founded Skeleton Key, an escape room concept.
Ray spent five years on the marketing faculty at the Harvard Business School—and before that was a technology marketing exec at Akamai, did a stint at Intel, and was a consultant at Deloitte.
Ray will be talking about his upcoming book, Sputnik’s Grandchild™, which explores the emerging explosion in science and technology brought on by the pandemic and offers you a framework to explore the forces, phases, and trends that will impact your business and markets. Additionally, it suggests how these issues will influence sales and marketing strategy and customer conversations.
You will learn:
1. Why this pandemic is the modern Sputnik
2. 3 forces creating economic changes
3. 3 phases of the post-pandemic economy
4. 5 trends that will impact your business
5, How to reframe your business to survive, evolve, and thrive post COVID-19
Chad Burmeister, The AI for Sales Expert with guest, Caroline LifeRecorded: May 21 202042 mins
Learn how AI for Sales and Marketing is being leveraged in the workplace.
You will learn:
1. Where AI is making its way into corporations (collaboration is a big one)
2. How sales & marketing can leverage AI in the buyer journey
3. Who should own the SDR/BDR team (the answer may shock you!)
ISM Head of Marketing: Adam Brook FISM LISMRecorded: May 21 202058 mins
Join us for an unscripted chat on sales.
We will be joined by:
Tamara McMillen: ISM Fellow and former BESMA Judge
Simon Murthwaite: ISM Leader, Business Development Manager - Webrecruit
Martin Middlehurst: ISM Executive, New Business Manager - Northgate Vehicle Hire
Mark Boundy, The Value Pricing Sales Expert and special guest, Christine GilroyRecorded: May 20 202046 mins
In the shadow of CV-19, sales has become more demanding, especially in larger B2B opportunity pursuit. The type of discovery formerly performed by elite sellers and sales organizations is now a matter of survival for all; uncovering a customer’s value gaps during discovery is a critical skill, and we will explore it during this session. Please join Christine Gilroy, who has led technology sales for over two decades, and Mark Boundy who has not only sold, but has almost a decade of experience growing sales in a wide variety of industries as a sales consultant, coach, and facilitator.
You will learn:
1. A definition of value you can measure, track, and execute against.
2. That the most Important part of selling is what salespeople do worst.
3. How value builds in your prospect’s mind, and how sellers help it grow.
4. Why discovery is where you win.
5. Why discovering, building, then selling value is now a key to survival.
Thompson Alastair, Giesecke+Devrient | Rupert Nicolay, MicrosoftRecorded: May 20 202019 mins
There is no doubt: the world is digital! And banking customers are changing their behaviour based on the experiences they have on their daily digital journey.
Nevertheless, today‘s customers adapt their expectations around digital applications based on the experience they have with leading social networks, global marketplaces, and their favourite online-stores. But it’s not only the adoption of new behaviours that are disrupting customers’ expectations. 67 per cent of the next generation’s banking customers will be digital natives. And these customers also expect their solutions to be available anytime and anywhere. This presents an exciting opportunity to build your bank around your customer!
But as banking on the fly turns into a commodity, industry newcomers change the way traditional banking is done. For established financial service providers, this can be a threat.
In this talk, G+D’ Digital Payments expert Alastair Thompson will give hands-on examples on the need for device-agnostic, digitalized payment services. And how to turn disruption into innovation and carve out new revenue streams.
Thompson Alastair, Business Development and Payment Expert, G+D Mobile Security
Rupert Nicolay, Worldwide Services Architect - Financial Services, Microsoft
Peter Strohkorb, Founder and CEO, Peter Strohkorb AdvisoryRecorded: May 19 202057 mins
Customers no longer want to be sold to. They want sellers that help them to make an informed decision. But how do business leaders go about moving their business and their people into this new era?
This webinar by internationally acclaimed SMarketing Expert Peter Strohkorb will give you 10 Action Points that you can implement in your business immediately.
Chad Burmeister, The AI for Sales Expert with guest, Alice HeimanRecorded: May 19 202029 mins
Chad Burmeister, the AI for Sales Expert, will have a fireside chat with Alice Heiman around the value of artificial intelligence for sales.
You will learn:
1. How sales leaders are thinking about Artificial Intelligence
2. How you can prepare for Q4/2020, a quarter predicted to be the best quarter in US history!
3. Some tactics you can use (like meditation) to get through difficult times
Mark Sellers, The Business Results ExpertRecorded: May 19 202049 mins
If you’re a sales leader, you need to know that your blindspots are killing your coaching and leadership. Blindspots prevent you from connecting and inspiring people to be their best. Performance and
business results suffer. Learn how to spot and manage your blindspots to become a greater leader and coach.
You will learn:
1. What Blindspots are
2. Why they’re killing coaching and leadership
3. Where Blindspots come from
4. What you can do about them
Chad Burmeister, The AI for Sales Expert with guest, Lisa MagnusonRecorded: May 19 202025 mins
Lisa Magnuson, author of The Top Sales Leader Playbook: How to Win 5X Deals Repeatedly shares how to 5X your deal size, without 5X’ing your investment in AI for Sales technologies. In her book, Lisa shares 16 key ‘Plays’ to exponentially grow revenues and drive leadership success and in this webinar, she’ll provide some nuggets on how you can do the same with your sales team.
You will learn:
1. How to develop and repeatedly close 5X deals - five times your average contract size
2. 16 key ‘Plays’ to exponentially grow revenue
3. People buy from people, AI may not be required?!
Вячеслав Тупиков, архитектор решений ArcSight, Micro FocusJun 2 20208:00 amUTC75 mins
Уже ставший традиционным для Форума пользователей ArcSight открывающий доклад, в котором мы рассмотрим последние изменения в продуктовой линейке Security Operations и а также заглянем в возможное будущее продуктов и решений Micro Focus в области информационной безопасности.
Chris Roxburgh - Maguire TrainingJun 2 202010:00 amUTC60 mins
75% of UK business people have a LinkedIn profile, but few prepare it properly for that potential client visit. With over 10 million UK members using LinkedIn every day, it must be worth investing some time in ensuring that your profile makes that all-important good first impression.
Just as you wouldn’t attend a sales pitch unprepared, wearing shorts and a tee-shirt this webinar will demonstrate how to avoid the online equivalent with your LinkedIn profile. We will demonstrate how to build a profile that will impress visitors and create a hunger to learn more about you and your services.
5 Key takeaways:
1.The sheer scale of the opportunity offered by LinkedIn
2.That by using this most underestimated sales aid properly, you will become one of the 1% who do!
3.The power of a direct message
4.The importance of good, mixed content
5. That people buy people, so do your profile justice
Joe McEvoy, Head of Innovation & Digital at Priory GroupJun 2 20201:00 pmUTC44 mins
Join us for a webinar on how Healthcare and Life Sciences companies can navigate through change and adapt to the new normal. We will present Salesforce’s perspective on the changes brought by COVID-19, and we will hear Joe McEvoy, Head of Innovation & Digital at Priory Group, discuss how they have digitally transformed their business in Healthcare to continue to help their patients and customers. Priory Group moved from zero online sessions for patients before COVID-19 to over 1,500 sessions online to continue to support their patients.
Mike Raley, SVP Marketing - Coveo; Ezmie Bouchard, Product Manager - Coveo; John Ragsdale, VP Research, Technology - TSIAJun 2 20205:30 pmUTC47 mins
Many organizations planned to improve their digital self-service offerings in some way this year: investing in chatbots, in-product help, communities, knowledge management, video content, search, and more. But given the new reality we’re all living in, your customers need better digital self-service now. It just can’t wait.
This research-based briefing designed to help you quickly adapt to your customers’ needs for self-service - and take the pressure off your contact center - fast. You’ll learn the practices of digital experience leaders from Informatica, Ellucian, VMware, Tableau, and others which are proven to:
- Help customers easily find information on their own, using the data and knowledge you already have.
- Connect customers with answers where they are and enable them to resolve issues using your lowest-cost channels.
- Reduce the pressure on your support engineers by empowering them with swift access to all of the contextually relevant knowledge they need to solve cases.
Sales Funnel Advisory Specialist Peter StrohkorbJun 2 202011:00 pmUTC52 mins
If you are in Sales then you have a Sales Funnel. Just how effective is it? How can it be streamlined and accelerated for growth?
In this webinar, Sales Funnel Specialist Peter Strohkorb will present and explain the 10 ways you can streamline and accelerate your Sales Funnel.
Peter will leave time for your Q&A and he will make you an unbelievable and complimentary offer at the end of the webinar.
Register now, or miss out.
Kenny Milliner, Richard ThorpeJun 3 202012:30 pmUTC45 mins
Join HCL Commerce and IBM GBS iX as they share how to accelerate your digital transformation through a headless commerce approach. Modernizing your business and simplifying your infrastructure is possible with HCL Commerce and IBM GBS iX
Dave Shakleford, SANS Analyst | Saga Khasnis, Partner Solutions Architect, AWSJun 4 20201:00 pmUTC60 mins
Organizations are rapidly adopting and embracing the concept of the software-defined data center (SDDC). The rapidly maturing public cloud provides a wide assortment of innovative and robust network controls, tools and services that can be readily enabled.
Watch the webinar to learn more about:
- Breakding down Software-Defined Network Security
- Cloud-Native Network and Network Security Controls
- Cloud Fabric Controls for Network Security Monitoring
- The Emergence of SASE
- Leveraging Infrastructure-as-Code for Automation
Chris Trapp, Head of Sales, Kurtosys Systems & Jim Goundry, Head of Sales, IHS MarkitJun 4 20201:00 pmUTC45 mins
Technology innovation continues to change sales organizations at a rapid pace, effectively gifting your reps and managers with superpowers.
For asset managers – utilising the right sales and, content automation is critical. In our up and coming webinar, we will be discussing the problems asset managers face and how to overcome those problems.
1. The urgency to streamline processes, cut costs and create brand differentiation.
2. Making strategic investments in sales enablement and content automation technology.
3. Create efficiencies, scale sales and marketing processes.
4. Reduce risks and increase AUM.
5. Discover new ways of keeping your products and investment ideas "top of mind".
6. Finding a new and innovative approach to providing clients with important data and timely updates.
Attend the webinar to learn about the technology that will help increase your sales and customer engagement.
Taylor Wheeler, Director of Digital Sales and Marketing & Melissa Sheehan, Director of Product StrategyJun 4 20205:00 pmUTC45 mins
Marketing for cannabis companies can be confusing and challenging but when done correctly, has the potential to be very fruitful. With the cannabis industry marked as essential, the time for increasing your market reach is now.
In this 45 minute webinar, V Digital Service's Director of Digital Sales & Marketing, Taylor Wheeler, and AdCellerant's Director of Product Strategy, Melissa Sheehan, will walk you through:
• How to reach the right customers
• How to track the success of your campaign
• What tools are available for you today including
- Organic and Local SEO
- Social Media
- Print Media
- Programmatic & Device-based targeting
Chris Tew & Alexander HoffmannJun 9 20208:00 amUTC60 mins
The world has fundamentally changed since the start of 2020 as businesses frantically work to adapt to the new normality driven by COVID-19. Where the growing cost of contact centre operations was once king, scalability and continuity of service will be the new master!
One of the ways in which companies are increasingly building this continuity, resilience and scalability is to embrace conversational AI to help reshape their strategy for business operations, people and assets.
It is now time to reimagine the future and start planning decisively.
In this thought-provoking webinar, Artificial Solutions’ VP Chris Tew and AI specialist Alexander Hoffmann will present how companies around the world are leveraging Conversational AI in innovative ways and putting themselves in pole position to strategically benefit from the technology in delivering resilient, efficient and agile customer service. The speakers will also showcase a live solution.
This webinar will arm you with all the information you need to understand the ‘Why’, ‘How’ and ‘What’ you need to do to successfully implement Conversational AI in your organization.
Иван Лопатин, Технический эксперт, ДиалогНаукаJun 9 20208:00 amUTC60 mins
SIEM является критичной системой в SOC и требуется обеспечивать постоянный контроль за ArcSight ESM и его компонентами. Необходимо проводить регулярный анализ журналов событий системы на наличие критических ошибок или отклонений, чтобы оперативно выявлять проблемы и возможные инциденты.
В докладе будут рассмотрены следующие задачи:
• Анализ состояния БД
• Анализ корректности работы контента
• Анализ работы ОС
• Анализ правильности настройки SIEM
• Анализ критичных ошибок в журналах событий
Neil Holden-GroupIT Director,Halfords. Michael Green,Senior AreaVP & Craig Smith, Digital Transformation Director, SalesforceJun 9 20202:00 pmUTC34 mins
The market forces & macro-economic factors that have been impacting retail over the last decade have, in the last few years, got significantly stronger.
There is huge opportunity for established and respected brands to innovate the customer offer & the ways customers can interact with the brand in both physical and digital worlds. The global pandemic has also got retailers thinking even harder about how customers can access their offer and what that offer looks like.
In this webinar we will discuss the topic with Neil Holden, the GroupIT Director of Halfords, who is working in a business that is already making great progress in their transformation.
Robin Gareiss, President and Founder, Nemertes ResearchJun 9 20203:00 pmUTC60 mins
Cost-Benefit Analysis Series [Ep.4]
Moving to the cloud delivers many benefits, albeit at the expense of IT losing some control. Agility, scalability, and speed to market are among the most consistent benefits.
But what about cost? For years, moving to the cloud didn't deliver the anticipated cost reductions IT leaders were promised, in large part because those savings were expected to come from layoffs. In some cases, it even increased costs.
But as companies become more comfortable in the cloud, with integrations, training, and relationship processes established, costs are coming down. In this webinar, learn what companies are actually spending on licensing, operational costs, and more.
*What is the average cost of cloud UC and cloud contact center solutions?
*Though monthly subscriptions are becoming more steady across providers, IT support costs are not. Which platforms require the most and least IT support?
*What types of companies are seeing cost savings when they move to the cloud?
*What is the outlook for cloud adoption in both contact centers and for employees through UC applications?
Matthew Foyle, Field Engineering at AlgoliaJun 9 20204:00 pmUTC37 mins
Great search is an ongoing journey as websites, product offerings and customer needs evolve over time.
Join our product specialists to go over key aspects of Algolia search, such as:
- Fine-tuning relevance for a better CX
- Best practices around your search UI/UX
- Tips around Click Analytics and A/B testing
- Ways to improve your data quality
Валерий Куваев, Технический специалист Micro Focus в РоссииJun 10 20208:00 amUTC75 mins
Нагрузка на онлайн доступ возросла и с ней выявляются новые узкие места производительности. LoadRunner позволяет протестировать мобильные сервисы не только с учетом реалистичного распределения сценариев взаимодействия, но и с учетом характеристик сетевого доступа, потерь пакетов, сетевой задержки, ширины канала и подобное. При этом сетевой паттерн можно записать в необходимой геолокации с помощью мобильного приложения и воспроизвести на группе виртуальных пользователей в момент теста. В рамках презентации и демонстрации мы рассмотрим возможности LoadRunner подробнее.
Melissa Madian, The Sales Experience Expert with guest, Kareen MadianJun 10 20205:00 pmUTC45 mins
Do clothes really make the person? In today’s virtual world, how you present yourself onscreen (or in person!) can affect the perception of your brand and consequently the sales experience you provide. Join Melissa Madian and special guest, stylist and fashion consultant Kareen Madian, as they discuss how fashion and style can affect your mood, your personal brand and the sales experience.
You will learn:
1. How to dress appropriately in this age of video conferencing.
2. How to organize your closet and shop for the things you need to make you more efficient.
3. How to improve your customer experience through style.
Максим Жевнерев, Ведущий аналитик JSOC, Ростелеком-SolarJun 11 20208:00 amUTC60 mins
В презентации будет рассмотрена организация процесса синхронизации контента в multi-tenant инсталляции ArcSight ESM на примере крупного MSSP. Описаны возможности и техническая реализация концепции. Будут приведены примеры с учётом существующих ограничений и возможных проблем.
Whether you're trying to plan for what's next after Magento 1 end of life or frustrated with Magento's many limitations, come hear from Magno and HCL Commerce about how you can transition to a modern commerce platform that gives you the agility and flexibility you need with the security, reliability and stability of a tried and tested platform.
Jeff Bajorek, The Fundamentals/Principles Expert with guest Mike SimmonsJun 11 20206:00 pmUTC45 mins
Focus on a process, and you’ll get results. Focus on results, and you’ll get frustrated. In order to get the most out of your sales process, you need to understand what it is and what needs to happen at each step. Mike Simmons and I will break down the steps of the sales process, define what they are, what they aren’t, and what needs to happen in each so that you can repeatedly and reliably get results.
You will learn:
1. You have a sales process whether or not you want to admit it
2. The difference between a sales process and the buyer’s journey
3. What a sales process looks like
4. What happens in each step of the sales process