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Sales

  • Navigator360 Series [Ep.4] Future-Proofing Your Infrastructure: A Blueprint
    Navigator360 Series [Ep.4] Future-Proofing Your Infrastructure: A Blueprint
    John Burke, CIO and Principal Research Analyst; Johna Till Johnson, CEO and Founder, Nemertes Research Recorded: Sep 17 2020 61 mins
    62% of all traffic initiates or terminates (or both!) outside the corporate network, changing forever the definition of an "enterprise WAN". And 60% of all workloads now execute outside the data center, either on the cloud, in branch offices, or (increasingly) in edge-computing platforms. Enterprise environments are on track to support more IoT devices than humans or traditional IT devices. And new technologies (5G, WiFi6, AI, hyperledgers, and the like) are adding momentum to this already massive paradigm shift.
    This workshop provides a blueprint for building out a future-proof, secure, adaptive technology infrastructure that:
    • supports next-generation applications and systems
    • flexes effectively to deal with sudden change (such as the recent shift to working from home.)

    It combines high-level principles and goals with detailed, data-driven touch-points to give you the ability to generate your own architectures and roadmaps for customized, next-generation infrastructures.
  • Event Experts: Stop Expecting the Inperson Experience
    Event Experts: Stop Expecting the Inperson Experience
    Vincenzo Balistreri, Glisser, and Stephanie Jayko, Endless Events Recorded: Sep 17 2020 43 mins
    Join Vincenzo Balistreri from Glisser as we sit down with industry leader Stephanie Jayko from Endless Events and discuss how the audience experience is changing as more and more events go Hybrid.
  • Controlled Collaboration Using Group Permissions
    Controlled Collaboration Using Group Permissions
    Gareth Bernard Recorded: Sep 17 2020 29 mins
    Nuix Investigate Power User webinar series

    Digital investigations are often massive in scale and evidence volume, requiring the collaborative work of multiple investigators and analysts. Nuix Investigate contains robust user management and role-based settings so that case contributors can access the functionality that applies to their specific skill set and view any case the way that best makes sense to them. Join this webinar to see how groups can be set up and administered within Nuix Investigate to give people unique views and functionality, and what those groups look like in practice.
  • How To Accelerate Your Sales - Even In A Pandemic
    How To Accelerate Your Sales - Even In A Pandemic
    Peter Strohkorb, International Sales Acceleration Specialist Advisor Recorded: Sep 16 2020 46 mins
    This is highly recommended for Sales Leaders and Business Owners.

    In the current economic pandemic downturn it can seem safer not to make a business decision, to "wait things out", or to knee-jerk to doing whatever feels safest. The problem is that by doing nothing you can hurt your own business and reduce your chance in the recovery.

    In this talk international Sales Acceleration Specialist Peter Strohkorb will outline:
    - WHY there is now a high need for good decision-making
    - he will show you HOW you can improve your sales revenue even in the current challenging economy

    Highly recommended!
  • Event Experts: What’s on the Horizon
    Event Experts: What’s on the Horizon
    Vincenzo Balistreri, Glisser, and Heather Mason, CEO and founder of Caspian Agency Recorded: Sep 16 2020 32 mins
    Join us as we sit down with Heather Mason, CEO and founder of Caspian Agency to discuss how to better prepare your event to handle the changing landscape in front of us.
  • The HR Function in Small Businesses: What Do You Really Need?
    The HR Function in Small Businesses: What Do You Really Need?
    Deb Calvert with special guest Lori Kleiman Recorded: Sep 15 2020 46 mins
    As small businesses and startups grow, the HR function becomes increasingly important. Employment laws, people practices, and employee experiences can have a BIG impact, even on a small business.

    But if you've never established the HR function and don't have team members with that kind of experience, where do you start? How do you build this function strategically? What do you really need from someone who will oversee this function and, equally important, what do they need as they grow in this new role?

    In this presentation, I'll be joined by a very special guest: Lori Kleiman, founder of HR Topics and renowned author and speaker. Lori specializes in supporting small and mid-size HR teams. Our live video conversation will cover a lot of ground, and we'll be taking your live questions, too.

    Viewers will learn:

    - What's essential, what's nice to have, and what's not really important as you scale up your HR function.
    - Where to turn when someone without an HR education is transitioning into an HR role.
    - How to support your new or growing HR function so it becomes a strategic asset in your business.
  • ISM Spotlight: Stewart Moss, Sales Director, Cedar Court Hotels Yorkshire
    ISM Spotlight: Stewart Moss, Sales Director, Cedar Court Hotels Yorkshire
    ISM: Adam Benjamin Brook FCIM ǀ LISM Recorded: Sep 15 2020 33 mins
    Join us for a frank, open, honest, fun and hopefully, lively conversation for an hour (maybe more) Q&A to discuss all things, Stewart.

    In summary, we will cover:

    - Who he is
    - What he does – sales/marketing/product/service – what problem does he solve
    - Why he does it
    - What makes him tick
    - His failures & successes
    - Childhood
    - Future aspirations
    - Where he sees himself in 3,5,10 years time
    - What success means to him
    - His worst day
    - His proudest moment
    - His greatest fears

    …and anything else
  • CCNG Member Talk - Employee Engagement
    CCNG Member Talk - Employee Engagement
    Charity Grzelecki, FNOL Supervisor, Selective Insurance Recorded: Sep 10 2020 22 mins
    CCNG member Charity Grzelecki of Selective Insurance shares insights and perspectives relating to Selective's best practices for employee engagement.
  • Why Customers—and Companies—Are Embracing Asynchronous Business Messaging
    Why Customers—and Companies—Are Embracing Asynchronous Business Messaging
    Rob Lawson, Google; Dan Miller, Opus Research; Gerry Woodburry, Columbia Sportswear; Nidhin Varghese, [24]7.ai Recorded: Sep 10 2020 61 mins
    Asynchronous business messaging was already transforming customer service before Google Business Messages joined other popular channels such as Apple Business Chat, Facebook Messenger, and WhatsApp—and even before the COVID-19 pandemic drove customers from stores to online.

    It’s easy to see why. Meeting customers wherever they are - whenever they want - works.

    For customers, it means less effort, greater flexibility, faster/earlier issue resolution, and improved overall satisfaction.

    For companies, it means strengthened customer loyalty, broader use of automation, the ability to handle increased volumes, and increased agent satisfaction.

    Presenters:

    Rob Lawson, Global Partnerships, Google

    Rob evangelizes the Business Messaging ecosystem through partnerships with brands, bots, CSPs and mobile operators.

    Dan Miller, Lead Analyst and Founder, Opus Research

    Dan founded Opus Research in 1986 and helped define Conversational Commerce through consulting engagements and by authoring scores of reports, advisories and newsletters addressing business opportunities that reside where automated speech and natural language processing leverages Web services, mobility and enterprise software.

    Gerry Woodbury, Director of Customer Care, Columbia Sportswear North America

    Gerry is an experienced contact center leader. While customer service and technical support is his primary expertise, Gerry has been able to leverage his experience in engineering, fraud & risk, learning & development, and process improvement to drive large scale implementations to solve consumer and business problems.

    Nidhin Varghese (NV), Director of Strategic Alliances, [24]7.ai

    NV is Director of Technology and Strategic Alliances at [24]7.ai. NV’s background in contact center strategy & customer engagement platforms has made him instrumental to [24]7.ai’s messaging transformation consulting practice.
  • Event Experts: Future of Events in 2020
    Event Experts: Future of Events in 2020
    Vincenzo Balistreri, Head of Marketing at Glisser, with Vanessa Lovatt, Event Industry Expert Recorded: Sep 10 2020 29 mins
    Join Vincenzo Balistreri from Glisser, as he sits down with Vanessa Lovatt, a champion of the virtual event for over 4 years. They'll cover the state of the event world today, how organizers are handling being propelled into a virtual world, what the rest of the year may look like for live and hybrid events.
  • Connecting Humans to AI: Augmented Intelligence in the Enterprise
    Connecting Humans to AI: Augmented Intelligence in the Enterprise
    Rob Davis, Vice President Solution Management, MicroStrategy Recorded: Sep 10 2020 36 mins
    Artificial Intelligence and Machine Learning technologies are now front and centre in the business optimisation plans of insight driven enterprises. While this is resulting in an explosion in the number of models and algorithms available for organisations to optimise their performance, the last mile of AI where these algorithms are put into robust and agile business process has yet to be fully covered.

    In this discussion of the technological and cultural barriers to mass adoption of ML and AI driven analytics usage, you will learn:

    - How AI and ML practitioners can become part of the larger analytics community in an organisation both through tool integration and cultural awareness
    - How trust of AI and ML algorithms can be achieved through governance and traceability
    - How Data Scientists can learn how to become data storytellers and inspire everyone in -the organisation to make better decisions through their work
    - How technologies like zero-click analytics can expose AI and ML to more people, and generate more training data as employees make decisions with algorithms
  • Cracking the B2B Code with Andy Hoar
    Cracking the B2B Code with Andy Hoar
    Andy Hoar Recorded: Sep 9 2020 49 mins
    Join Andy Hoar of Paradigm B2B, HCL Commerce and Magno Technology to discuss the challenges and benefits of creating great customer experiences and relationships in B2B Commerce.
  • A Look Forward to the ‘New Normal’ in Luxury Fashion with Farfetch
    A Look Forward to the ‘New Normal’ in Luxury Fashion with Farfetch
    Stephanie Phair, Chief Customer Officer at Farfetch & Chair of the British Fashion Council, Recorded: Sep 9 2020 28 mins
    Road to Resilience is a series to inspire, educate, and unite our UK&I community during these unprecedented times. Hosted by June Sarpong OBE - Author, Broadcaster and Television Presenter, this series will highlight local Trailblazers and dive into their stories of resilience, adaptation, and innovation now and into the future.

    Please welcome Salesforce Trailblazer Stephanie Phair, Chief Customer Officer at Farfetch & Chair of the British Fashion Council, as she discusses how Farfetch reacted to the crisis to protect employees, customers and their community of boutiques.

    We’ll also take a look at how the pandemic has accelerated change in consumer behaviour, and what this could mean for the luxury fashion industry in a post-pandemic world.
  • The Business Case for Leadership Development
    The Business Case for Leadership Development
    Deb Calvert Recorded: Sep 8 2020 47 mins
    Leadership gaps consistently appear as a top human capital concern for CEOs and HR executives everywhere. Why, then, is it so challenging to get ongoing support for leadership development programming and tools that you know would strengthen your organization now and in the future?

    What will it take to convince the C-suite that leadership development is a smart investment for your organization? That leadership development is absolutely critical to long-term, sustainable success? That there would be tangible benefits and real impact?

    Join this presentation to learn an easy 5-step process for mapping out the return on investment in a way that will get the C-suite's attention every time! This goes way beyond talent management, succession planning, and the typical reasons cited by HR folks. It's what you need to truly pique executive interest and get the sponsorship your leadership development plans deserve.
  • Help Customers Help Themselves: 3 Digital Self-Service Strategies That Work
    Help Customers Help Themselves: 3 Digital Self-Service Strategies That Work
    Mike Raley, SVP Marketing - Coveo; Ezmie Bouchard, Product Manager - Coveo; John Ragsdale, VP Research, Technology - TSIA Recorded: Sep 8 2020 47 mins
    Many organizations planned to improve their digital self-service offerings in some way this year: investing in chatbots, in-product help, communities, knowledge management, video content, search, and more. But given the new reality we’re all living in, your customers need better digital self-service now. It just can’t wait.

    This research-based briefing designed to help you quickly adapt to your customers’ needs for self-service - and take the pressure off your contact center - fast. You’ll learn the practices of digital experience leaders from Informatica, Ellucian, VMware, Tableau, and others which are proven to:

    - Help customers easily find information on their own, using the data and knowledge you already have.

    - Connect customers with answers where they are and enable them to resolve issues using your lowest-cost channels.

    - Reduce the pressure on your support engineers by empowering them with swift access to all of the contextually relevant knowledge they need to solve cases.
  • Navigator360 Series [Ep.3]: The Technologies That Deliver Success
    Navigator360 Series [Ep.3]: The Technologies That Deliver Success
    John Burke, CIO and Principal Research Analyst; Irwin Lazar, Vice President and Service Director, Nemertes Research Recorded: Sep 8 2020 43 mins
    In this new work-from-home world, IT leaders must move quickly to deploy and manage technologies that support remote work. This means providing sufficient performance, reliability, and security, as well collaborative tools to enable employee and customer engagement regardless of location. It also means enabling management and analytics that provide insight into performance and utilization. In this episode, we’ll share the technologies and deployment approaches that successful organizations are using, and the results that they are seeing from their investments.
  • Realitätscheck: Die KI und ihr steigender Wert
    Realitätscheck: Die KI und ihr steigender Wert
    Kai Altenfelder Managing Partner, pro accessio GmbH & Co. KG & Simone Jo Moore Mixologist & Human API, SJM Recorded: Sep 8 2020 13 mins
    In diesem Gespräch räumen wir mit einigen der Erwartungen an die künstliche Intelligenz (KI) auf. Es wird weiterhin fortlaufend darüber debattiert, in welchem Ausmaß KI die Rolle von Menschen in den IT-Diensten und Operationen beeinflussen kann. Verwechseln wir vielleicht maschinelles Lernen (ML), KI und ihre Reifung? IT-Führer diskutieren über KI, denn die Kunden erwarten Service und Erfahrungen ähnlich wie diejenigen, die Alexa von Amazon, Google Home usw. bieten. Dabei geht es um die Frage: Wie kann die IT Unternehmen dabei unterstützen, wirklichen Nutzen aus der KI zu ziehen?
  • Achieving Process Automation with Conversational AI
    Achieving Process Automation with Conversational AI
    Mark Jones and Robert Wilson-Fry Recorded: Sep 8 2020 38 mins
    Speakers:
    · Mark Jones, Global Head of Presales at Artificial Solutions
    · Robert Wilson-Fry, Senior Director, Strategic Partnerships & Alliances at Artificial Solutions

    The Covid-19 pandemic has been the catalyst for enterprises to accelerate their digital transformation programs by leveraging the power of Conversational AI-based chatbots. However, few technologies are able to deliver truly personalized customer experiences that seamlessly integrate with back-end systems, execute complex transactions and deflect calls from contact centers.

    With Teneo, enterprises can easily integrate a wide variety of back-end systems and processes into their conversational AI interface using a pre-built library of intelligent connectors that span a range of business and AI assets, such as RPA (robotic process automation) and CPaaS (Communications Platform as a Service). This expands the chatbot’s capabilities and enables it to deliver more intelligent responses based on the back-end actions, requests and processes it has executed.

    In this webinar, Mark and Robert will explore the challenges enterprises face when integrating process automation with conversational AI. They’ll detail how to quickly integrate a wide variety of back-end systems and processes into Conversational AI interface and share examples of exactly how RPA and Conversational AI integration provides rapid ROI.

    Do not miss this opportunity to understand how to achieve effective process automation through conversational AI.
  • Personalization: Why It's So Hard to Get It Right
    Personalization: Why It's So Hard to Get It Right
    Ali Hanyaloglu, Sr. Director Product Marketing at Coveo, and Ciro Greco, Director of AI at Coveo Recorded: Sep 3 2020 58 mins
    Most businesses know that personalizing digital experiences is important. However, by 2025, 80% of marketers who have invested in personalization will abandon their efforts due to lack of ROI, the perils of customer data management or both. Personalization isn’t easy, and many businesses employ generic and labor-intensive rules that don’t deliver the experiences buyers expect.

    In this webinar, Ciro Greco, Director of Artificial Intelligence at Coveo, and Ali Hanyaloglu, Sr. Director of Product Marketing, will talk about the challenges companies are facing with personalization today, and explore ways that they can be successful in not only overcoming these challenges, but winning against their competitors.

    Delivering on your customers’ expectations for effortless and personalized buying experiences is a complex endeavour - watch the webinar as our speakers explain why and cover:

    - Why personalization is so hard to get right
    - Why we should think of a more meaningful way of conceiving personalization at scale
    - Real examples of what actually works
  • COVID-19: The Great Digital Accelerator - Is this the Newest Normal?
    COVID-19: The Great Digital Accelerator - Is this the Newest Normal?
    Ken Forster, Richard White, Blaine Mathieu & Ben Tao, Momenta Partners Recorded: Sep 3 2020 61 mins
    History will regard the Great Pandemic of 2020 as a critical inflection point for Digital Business. The global lockdowns and prolonged restrictions forces organizations of all sizes to adapt and transform. The consequences of inaction are immediate, and there is no turning back. Facing the future as a digital organization demands agility, creativity and innovative spirit.   

    As with major crises in the past, now is the time to step up and pull forward the future. Never before have there been so many powerful tools and technologies at hand. The 2020’s will see several momentous waves of innovations converging: AI, automation, cloud and 5G are the building blocks for the next generation of applications. 

    How to harness these engines of innovation? What industries will be completely re-made, how will we collaborate across distance and build robust value networks? How to identify the right strategy for your business then execute the tactics to get your goals across the finish line?

    In this webinar we will assess the changes wrought by the global pandemic. What has changed so far and what’s coming? What steps are needed to manage external changes, outperform competition, build teams of top performers and inspire with clear vision? Moderated by Executive Director Ken Forster along with Richard White, Managing Partner, Blaine Mathieu, Partner and Ben Tao, Strategy Partner, this unique event will explore:

    Impact of the Pandemic:
    - Looking past challenges to new opportunities
    - Sources of edge

    Leading the team:
    - Assembling a winning team and guiding them to success
    - Going all in on digital

    Looking ahead:
    - Finding the best balance of long-term strategy and short term responsiveness
    - Using tech disruption to your advantage

    The best is still ahead of us. 
  • Let the Data Tell the Story
    Let the Data Tell the Story
    Malcolm Jeffries Recorded: Sep 3 2020 47 mins
    In this short session, we will look at a few of the concepts and analytics that will be discussed in Nuix Training to mimic a Nuix investigation workflow from initial strategy through to the preparation of the relevant evidential data. In training, we further explore the workflow from receipt of the data and how we use various techniques to analyze, search, and cull data all the way to a production for court.
  • De realiteit van AI
    De realiteit van AI
    Kai Altenfelder Managing Partner, pro accessio GmbH & Co. KG & Simone Jo Moore Mixologist & Human API, SJM Recorded: Sep 3 2020 13 mins
    Het is tijd om de mogelijkheden en onmogelijkheden van Artificial Intelligence (AI) voor eens en voor altijd te verduidelijken. Want hoewel de discussie over de invloed van AI op de rol van mensen waarschijnlijk nog wel even aanhoudt, moeten we ons ook realiseren dat AI allang onderdeel van ons leven uitmaakt. En dus raken ook zakelijke klanten steeds meer gewend aan ervaringen zoals ze die kennen van Amazon's Alexa, Google Home, etc. En deze ervaringen verwachten ze ook op zakelijk gebied. Hoe haal je met IT al het mogelijke uit AI?
  • Communication Secrets of Influential Leaders: The 5 Conversational Blind Spots t
    Communication Secrets of Influential Leaders: The 5 Conversational Blind Spots t
    Janet Zaretsky Recorded: Sep 2 2020 29 mins
    Are you able to build trust and rapport or connect fully with others?
    Do your beliefs get in the way of relating to others?
    Janet Zaretsky will help you overcome the 5 most common conversational blind-spots.

    There are beliefs that get in the way of relating to where we have conflicts and breakdowns that interfere with our ability to create an environment where everyone succeeds. In this must-see presentation, Janet will:
    - Introduce you to Conversational IntelligenceTM
    - Help you discover how to recognize and overcome the most common conversational blind spots
    - Discover and learn how to engender trust, loyalty and innovation among teams

    You can learn more about Janet Zaretsky at http://wiseher.com where we offer on-demand business and career advice for women to accelerate their business or careers. To schedule a call with Janet, go to https://app.wiseher.com/listing/5db1c61181882.html

    About wiseHer Expert Janet Zaretsky:

    Janet is a master professional coach, author, and speaker that helps people unleash their brilliance, confidence and visibility in the world. She has worked with over 32,000 people in the past 24 years.

    Janet is a powerful advocate for ending the gender gap, both in pay and influence. Her work with women has led me to be a frequent contributor to Forbes and the author of “Where’d My Confidence Go… and How Do I Get It Back?”. Known as The BS-to-Brilliance Master, has a gift for having you unapologetically and confidently express yourself – and succeed! – as the unique and powerful professional you are.

    Janet is a two-time TEDX and Keynote Speaker, a corporate trainer and expert in communication and leadership, an International Coach Federation member, Certified Conversational Intelligence Coach, Certified in Behavioral Style Instruments, graduate of Coach U, former senior program leader for Landmark Worldwide and Co-founder of Impact Speaking Lab.

    You can find more information at www.janetzaretsky.com.
  • Learn About Our Free Trial of Nuix Discover SaaS!
    Learn About Our Free Trial of Nuix Discover SaaS!
    Emily Tice & Matthew Geaghan Recorded: Sep 2 2020 40 mins
    Nuix Discover SaaS has revolutionized how legal teams perform eDiscovery. In addition to the reduction in IT costs, seamless upgrades, and improved usability, this deployment option makes it easy to try and evaluate competing solutions! After several years of providing trials (supervised and unsupervised) of Nuix Discover, Emily Tice, Vice President of Customer Experience and Matthew Geaghan, Head of Legal Sales, know how organizations can get the most out of their trial experience.

    In this webinar they will cover:

    • Preparing for the trial
    • The Nuix Discover SaaS UI
    • How to look at your first assignment
    • How to search and browse the data
    • Favorite review features
    • How to visualize data with Document Mapper
    • The most frequently asked questions before, during, and after a trial.
  • How The Co-operative Bank is Building Customer Trust
    How The Co-operative Bank is Building Customer Trust
    Carl Woolfenden, Head of Change Delivery,The Co-Operative Bank. June Sarpong, OBE - Author, Broadcaster & Television Presente Recorded: Sep 2 2020 29 mins
    Road to Resilience is a series to inspire, educate, and unite our UK&I community during these unprecedented times. Hosted by June Sarpong, OBE - Author, Broadcaster and Television Presenter, this series will highlight local Trailblazers and dive into their stories of resilience, adaptation, and innovation now and into the future.

    Join us in conversation with Carl Woolfenden, Head of Change Delivery, (SME Transformation Strategic Enabling Projects), The Co-Operative Bank as he shares how the bank is transforming their customer-first digital strategy and are leading with empathy during the global pandemic. Using their company values as a guide, the Co-Operative Bank has quickly adapted to offer proactive solutions to support SMEs, connect with their community virtually, and drive employee productivity beyond
  • Rethinking digital document capabilities as a business necessity
    Rethinking digital document capabilities as a business necessity
    Sam Higgins, Principal Analyst for CIOs, Forrester Research Sep 22 2020 10:00 am UTC 60 mins
    Adobe commissioned Forrester Consulting to evaluate how digital document processes are supporting business continuity and strengthening organisations’ business resilience in a post-pandemic world.

    Register for the live webinar and ask our panelists about the top 3 findings from Forrester Consulting:

    1. Digital document processes help organisations maintain business resilience
    2. Digitising document processes reduces business risk and opens up revenue opportunities
    3. Digital document processes are becoming standard practice and will help improve customer and employee experience in the long term

    Speakers:
    Sam Higgins, Principal Analyst for CIOs, Forrester Research
    Mark Greenaway, Head of North Europe Enterprise, Adobe
    Tony Bambury, Senior Solutions Consultant, Adobe.
  • ISM Spotlight: Louis Jonckheere, Co-founder & President at Showpad
    ISM Spotlight: Louis Jonckheere, Co-founder & President at Showpad
    ISM: Adam Benjamin Brook FCIM ǀ LISM Sep 22 2020 10:00 am UTC 45 mins
    Join us for a frank, open, honest, fun and hopefully, lively conversation for an hour (maybe more) Q&A to discuss all things, Louis.

    In summary, we will cover:

    - Who he is
    - What he does – sales/marketing/product/service – what problem does he solve
    - Why he does it
    - What makes him tick
    - His failures & successes
    - Childhood
    - Future aspirations
    - Where he sees himself in 3,5,10 years time
    - What success means to him
    - His worst day
    - His proudest moment
    - His greatest fears

    …and anything else
  • Technology + Technique = Sales Success
    Technology + Technique = Sales Success
    Chad Burmeister, the AI for Sales Expert and Merit Kahn Sep 22 2020 4:00 pm UTC 46 mins
    Chad Burmeister, the AI for Sales Expert on the Sales Experts Channel, will talk with Merit Kahn about the importance of sales technology and technique.

    You will learn:
    1) What’s more important – new technology, and improved technique?
    2) The impact of technology on the new way of selling
    3) What's changed in the world of WFH!
  • Accelerated ROI - Creating & Implementing Possibilities
    Accelerated ROI - Creating & Implementing Possibilities
    Karen Hasenauer Chief HR Operations Champion & Dan Allinger Certified Executive Coach & Consultant Sep 22 2020 6:00 pm UTC 60 mins
    Possibility Thinking: leverages how our brain is designed to think, create, and execute really great ideas.
  • The Exact 10 Steps To Accelerating Your Sales Revenue Growth Right Now
    The Exact 10 Steps To Accelerating Your Sales Revenue Growth Right Now
    Peter Strohkorb, Sales Acceleration Specialist Adviser and Founder and Principal at Peter Strohkorb Advisory Sep 22 2020 11:30 pm UTC 60 mins
    The global pandemic has negatively impacted your sales revenue as many of your customers and prospects have retreated and stopped making buying decisions.
    Whatever lead generation and business development methods you used in 2019 are no longer working now.
    It is clear that B2B businesses in 2020 need to adapt and adjust to the new selling environment, lest they be left behind.
    But the big question is this:
    How do B2B business owners and sales leaders go about this transformation?
    In this online session, international Sales Acceleration Specialist Advisor Peter Strohkorb will not only outline the exact ten steps to accelerate your sales funnel, he will also make his specialist expertise available to answer your specific questions.

    If you are a B2B business owner or a sales leader and would like to accelerate your sales revenue quickly, then register right now.
  • How Key Travel are keeping their customers on track to reach destinations across
    How Key Travel are keeping their customers on track to reach destinations across
    David Burns, Group Chief Technology Officer at Key Travel Sep 23 2020 1:00 pm UTC 36 mins
    During the Covid-19 Pandemic, Key Travel’s number one priority is to safeguard their employees health and wellbeing whilst supporting their customers within the humanitarian, faith & education sectors through the crisis.

    In this webinar, David Burns, Group Chief Technology Officer at Key Travel, will share how the company have enabled the entire team to work from home — and to do so within a week to avoid disrupting service levels.

    David will also discuss how Key Travel have been able to ensure their customers, many of whom have been stranded in remote locations, have returned home safely within a matter of days through the use of Salesforce technology.
  • Secrets to Expand Existing Client Engagements
    Secrets to Expand Existing Client Engagements
    Merit Kahn, The Sales Mindset Expert Sep 23 2020 4:00 pm UTC 45 mins
    Salespeople are paid to land new business or expand on existing business. They know they are in sales, they’ve been trained in selling techniques and they understand that their livelihood and the health of the business depends on their ability to sell. Sure you can spend more resources to help them improve, but you’d be missing out on a secret sales force… so secret they don’t even know they are in sales.

    Experts, consultants, estimators, project managers, advisors and other non-selling professionals have face time with decision makers and influencers, the expertise to ask questions that uncover real needs and most importantly… they always get past the gatekeepers. The problem is if you try to turn them into salespeople or try and convince them sales is not a dirty word, you will fail.
    This session will provide your salespeople with some helpful tips, but more importantly, it will open up new possibilities to generate revenue by solving real problems for your existing clients.
    If you or your company sells professional services, custom solutions or anything creative, this session is for you.

    You will learn:

    1. How to frame serving so it’s not seen as selling
    2. What non-selling professionals can do to expand business without being salesy at all
    3. Potential revenue growth if only a few experts expanded business just a little
    4. Why “selling for non-selling professionals” is a total turn off to your non-selling pros
  • Building Smart cities:  San Francisco 3D-LiDAR based Smart Traffic Management
    Building Smart cities: San Francisco 3D-LiDAR based Smart Traffic Management
    Murat Atalay, Arik Elberse, Paul Hoekstra Sep 23 2020 5:00 pm UTC 75 mins
    As the population of major US cities grows and ride-sharing apps increase in popularity, traffic congestion is also on the rise. The problem is an urgent one, as cities also combat an increasing number of traffic crashes resulting in fatalities. In this webinar, Quanergy has teamed up with Cisco and the San Francisco Department of Transportation to share how LiDAR-enabled smart city solutions are transforming transportation and ensuring safer, more efficient travel.
  • Financial Literacy for Women: Simplifying Finance as a Way of Life
    Financial Literacy for Women: Simplifying Finance as a Way of Life
    Neha Misra Sep 23 2020 6:00 pm UTC 29 mins
    Don’t understand finance at all?
    Do you feel that finance is too complicated to learn?
    Neha Misra will help you demystify finance and make finance a part of your life.

    If finance is too complicated for you and you want to run away from it, we understand. In this must-see presentation, Neha will:
    - Simplify finance
    - Help you understand that finance impacts us all
    - How you can make finance work to your advantage

    You can learn more about Neha Misra at http://wiseher.com where we offer on-demand business and career advice for women to accelerate their business or careers. To schedule a call with Neha, go to https://app.wiseher.com/listing/neha-misra.html

    About wiseHer Expert Neha Misra:

    Neha Misra is the Co-Founder of The Fin Lit Project. She has nearly 9 years of experience in both Technology and Finance working for corporations and startups. Her most recent stint prior to starting her own company was with the Long-Term stock exchange at Wall Street, New York with Zoran Perkov and Eric Ries. In less than 3 months of incorporation we are already in partnership with leading FinTech Startups across the globe.
  • A success story: How Rabo Wallet got to be number one in Playstore
    A success story: How Rabo Wallet got to be number one in Playstore
    Carsten Wengel, Head of Sales and Distribution Sep 24 2020 10:00 am UTC 20 mins
    The “new normal” and an increased use of contactless payments, has given digital payments a real boost. And in the Netherlands Rabobank’s digital wallet has seen an all-time high, with a number one ranking in Playstore.
    In this webinar Carsten Wengel, G+D’s Business Strategy champion, talks to Cecile Moerkens from Rabobank on the key to success when launching a digital wallet. You will get insights in the strategy behind to offer a wallet, hands-on advice and best practices, intel on what impact it has had on the brand - and how to surprise and delight your customers.
  • ISM Spotlight: Roger Bradburn, Chief Operating Officer, ISM
    ISM Spotlight: Roger Bradburn, Chief Operating Officer, ISM
    ISM Adam Brook Sep 24 2020 10:00 am UTC 45 mins
    Join us for a frank, open, honest, fun, and hopefully, lively conversation for an hour (maybe more) Q&A to discuss all things, Roger.

    In summary, we will cover:

    - Who he is
    - What he does – sales/marketing/product/service – what problem does he solve
    - Why he does it
    - What makes him tick
    - His failures & successes
    - Childhood
    - Future aspirations
    - Where he sees himself in 3,5,10 years time
    - What success means to him
    - His worst day
    - His proudest moment
    - His greatest fears

    …and anything else
  • Navigator360 [Ep.5] IT Leaders Roundtable - Transformers in Action
    Navigator360 [Ep.5] IT Leaders Roundtable - Transformers in Action
    Moderator: Robin Gareiss, President and Founder, Nemertes Research Sep 24 2020 4:00 pm UTC 47 mins
    Join three successful IT leaders (Dennis Becton, Head of Client Experience and Digital Technologies, The Vanguard Group; Michele Krom, Director for Enterprise Architecture, SAP; Wayne Sadin, CIO/CTO/CDO and Independent Director) who will discuss how their organizations have transformed through the use of technology.

    *What business goals were they trying to achieve with their transformation?
    *What challenges did they face--ranging from executive buy-in to securing budget to selecting technologies--and how did they address them?
    *What worked and what didn't?
    *What were their key lessons learned that will help your own technology transformation?

    Moderator: Robin Gareiss, President and Founder, Nemertes Research
    Panelists: Dennis Becton, Head of Client Experience and Digital Technologies, The Vanguard Group
    Michele Krom, Director for Enterprise Architecture, SAP
    Wayne Sadin, CIO/CTO/CDO and Independent Director
  • Think CX Series: Using AI & ML for Product Discovery & Personalization
    Think CX Series: Using AI & ML for Product Discovery & Personalization
    Janie Yu, Fung Capital; Brian Walker, Bloomreach; Kamelia Aryafar, Google; Steve Bamberger, Evolv Sep 24 2020 4:00 pm UTC 62 mins
    If you’re still struggling to figure how you can actually harness technologies like AI and ML, don’t miss our upcoming webinar with three groundbreaking digital retail leaders. They’ll share their insider secrets on leveraging the latest technologies to increase product discovery, enhance personalization, and more.

    In this webinar, you’ll learn:

    * How to build a great data science team
    * Unique applications for AI and ML in the retail space, whether on your website or in the supply chain
    * How to prioritize AI projects and infuse collaboration into the process
    * What a great tech stack looks like for experience optimization
  • Leadership Skills You Need Now: Holding Reps Accountable
    Leadership Skills You Need Now: Holding Reps Accountable
    Kristie Jones, The SaaS_Startup Expert Sep 24 2020 4:00 pm UTC 45 mins
    These are awkward times. You and your sales reps are still working from home. You’re being asked to think about equality and how that might change your leadership style. You and your team are under a lot of pressure to hit the revised (or not) revenue targets you’ve been given AND the end of the quarter is just days away.

    It’s a lot. I get it. But not holding your reps accountable to activity, net new pipeline, pipeline hygiene, and their quota isn’t the answer. If you have a Culture of Accountability (and I’m assuming you do) you owe it to yourself, your reps, and your company to continue to lead your team as you did in February.

    In this presentation, Kristie Jones, Founder, and Principal of Sales Acceleration Group share her tactics for setting expectations, getting buy-in, and holding reps accountable even during times of uncertainty and economic challenges.

    You will learn:

    ●How to have expectation conversations
    ●How to teach reps that you’re going to hold them accountable
    ●Why it’s necessary to hold reps accountable - especially now
    ●How to establish consequences for missing expectations
    ●What to do with accountability dodgers
  • Developing and Executing Effective CX Metrics, Measurements, and ROI
    Developing and Executing Effective CX Metrics, Measurements, and ROI
    Bob Azman, Founder - Innovative CX Soultions LLC Sep 24 2020 6:00 pm UTC 53 mins
    CCNG partner Aggregage talks with Bob Azman on Developing and Executing Effective CX Metrics, Measurements and ROI.
  • Автоматизация развертывания и тестирования приложений с Micro Focus DA
    Автоматизация развертывания и тестирования приложений с Micro Focus DA
    Андрей Воротягин, технический специалист Micro Focus Sep 25 2020 8:00 am UTC 75 mins
    На данном вебинаре поговорим, как визуализация процесса развертывания и тестирования приложений помогает командам управлять качеством программного обеспечения.
  • Metaphor:  The Ultimate Short Story for Selling
    Metaphor: The Ultimate Short Story for Selling
    Lori Richardson, The Sales Hiring Assessment Expert w/guest Anne Miler Sep 25 2020 3:00 pm UTC 45 mins
    Millions of dollars are left on the table and hundreds of ideas fail to get off the ground every day because of the over-communicated society in which we live. Salespeople, managers, consultants and even world leaders are constantly challenged to pierce through this information clutter to get others to see the unique value of their services, explanations, and propositions. Metaphors solve that problem. My guest, Anne Miller, is author of "The Tall Lady with the Iceberg: the Power of Metaphors to Sell, Persuade, & Explain Anything to Anyone" Learn about the great power of the words you choose to grow revenues.

    You will learn how to craft and use metaphors to

    · Open minds
    · Vaporize objections
    · Close deals more quickly
  • Securing the onboarding
    Securing the onboarding
    Andy Ramsden, Head of Global Solution Sales, Giesecke+Devrient Sep 28 2020 10:00 am UTC 16 mins
    In a regulated environment, customer identification not only require internal structures for compliance checks and account monitoring, but also needs to be competitive in order to attract new customers. To stand out, offering an interface that surprises and delights your customers already from the beginning on in the customer relationship, is a game-changer. In this talk between Andy Ramsden, Head of Global Solution Sales, and Klaus Sparrer, Identity Management Expert, you will get insights in how you can offer easy and compliant digitalized onboarding to new services.
  • How Telecom Organisations Can Support Customers from Home
    How Telecom Organisations Can Support Customers from Home
    Vicky Nisbet, Area VP, Salesforce. Dirk Grote, Director Telco Industry, Salesforce. Sep 28 2020 11:00 am UTC 32 mins
    As COVID-19 continues to have impacts across the globe, telecommunications leaders are adapting to a new way of working and serving customers in this period of unprecedented change. Supporting a surge in bandwidth utilisation and demand, pivoting on traditional operational models, continue to support customers and ensure business continuity in this new normal.

    How can you respond? Please join this webinar, first in a series, with Industry and Salesforce experts on how telecommunications organisations are reacting and preparing for the future to:

    Support a remote workforce with productivity and process automation tools
    Drive efficiency in revenue and sales experiences
    Scale customer service with self-help tools and intelligence
  • Are You Ready for a Totally New Retail Scenario?
    Are You Ready for a Totally New Retail Scenario?
    Xavier Anaya. Head of Sales Americas & MEA & APAC Sep 29 2020 9:30 am UTC 24 mins
    A new scenario forced by the effects of Covid-19, forces retailers to rethink their strategies and make quick decisions that allow them to confront a reality marked by a high degree of uncertainty with guarantees.

    Among them is the need for much more flexible commerce platforms that provide omnichannel capabilities that are more important than ever today, while ensuring convenient and secure in-store experiences.

    We will review this new scenario, its impact on retailers and consumers, why some brands have achieved success despite it, and how the union of Openbravo and Adyen enables retailers to successfully navigate this new reality.

    Presented by Xavier Anaya, Head of Sales Americas & MEA & APAC of Openbravo.
  • ¿Listo para un escenario minorista totalmente nuevo?
    ¿Listo para un escenario minorista totalmente nuevo?
    José Ignacio Alarcón. Director de Ventas España y Sur de Europa de Openbravo Sep 29 2020 3:00 pm UTC 27 mins
    Un nuevo escenario forzado por los efectos del Covid-19, obliga a los minoristas a replantear sus estrategias y tomar rápidas decisiones que les permitan afrontar con garantías una realidad marcada por un alto grado de incertidumbre.

    Entre ellos la necesidad de disponer de plataformas de comercio mucho más flexibles, que proporcionen unas capacidades omnicanal que hoy en día son más importantes que nunca, a la vez que asegurando experiencias en tienda convenientes y seguras.

    Revisaremos este nuevo escenario, el impacto del mismo en minoristas y consumidores, el porqué algunas marcas han alcanzado el éxito a pesar del mismo y cómo la unión de Openbravo y Adyen permite a los minoristas a navegar con éxito en esta nueva realidad.
  • 3 Crucial Components of Onboarding New Sales Hires
    3 Crucial Components of Onboarding New Sales Hires
    Carole Mahoney, The Sales Coach Expert Sep 29 2020 4:00 pm UTC 45 mins
    Your new sales people are eager to get started, but maybe not as much as you are ready for them to ramp up, right?

    Or perhaps your existing team has been through so many changes and challenges lately- everything seems new and it's time for a reset.

    Join Carole Mahoney for some science, some humor, and plenty of actionable tips and strategic insights in this interactive webinar where we will cover:
    -Why onboarding programs fail
    -3 crucial components of a successful onboarding program
    -What an onboarding schedule looks like
    -And more!Sal
  • 2020 State of Sales: Small to Mid-Size Businesses
    2020 State of Sales: Small to Mid-Size Businesses
    Doug Havas and John McLeod, Outsourced VP Of Sales Sep 30 2020 7:00 pm UTC 60 mins
    Learn what companies are doing or not doing to achieve record-setting sales results. We will share our data compiled from over 1,000 organizations on what is needed to set up and sustain a company for long term revenue growth.
  • Using Nuix Workstation for eDiscovery
    Using Nuix Workstation for eDiscovery
    Jessica Solano Oct 1 2020 3:00 pm UTC 60 mins
    Using Nuix Workstation for eDiscovery

    In this short overview, we will take a quick look at a few of the concepts and analytics that will be discussed in Nuix Training to mimic a Nuix eDiscovery workflow from beginning to end. In training, we will explore what happens when you receive data, how to get it into Nuix, and how we can use techniques in Nuix to analyze, search, and cull data all the way to a production and legal export.
  • Nav360 [Ep.6] IT Leaders Roundtable- Infrastructure As Transformation Enabler
    Nav360 [Ep.6] IT Leaders Roundtable- Infrastructure As Transformation Enabler
    Moderator: Johna Till Johnson, CEO and Founder, Nemertes Research Oct 1 2020 3:00 pm UTC 64 mins
    If we're learned one thing from Covid-19, it's that business transformation relies on infrastructure. As many organizations did a 180-degree pivot towards work-from-home (WFH), infrastructure was what made it possible. Technology teams that invested in migrating securely to the cloud, deploying adequate bandwidth, and implementing secure technologies (including VPNs, SD-WAN, and SCAPE) were able to accommodate their businesses' needs with ease, while others were left scrambling. Join this team of all-star leaders who were ahead of the game in deploying the right infrastructure. Learn what they did right, what they wish they'd done differently, and how they're planning to evolve their infrastructure past Covid-19 and into the "new normal".

    Moderator: Johna Till Johnson, CEO and Founder, Nemertes Research

    Panelists: Thomas Doughty, VP – Chief Information Security Officer, Prudential Financial
    Curt Havard, Director, Information Systems Operations, The RAND Corporation
    Janet Schoephoerster, Executive Director of Global Engineering and Compliance, Interpublic Group
    Josh Stabiner, VP, Chief Information Security Officer, General Atlantic
    Barton Warner, Vice President Information Technology, Capital Group Companies