Ron Goldman, Director, Service Cloud - Astadia
CCNG talks with with Ron Goldman, Director Service Cloud at Astadia about their approach to Contact Center consulting and cloud computing in the contact center market.
Astadia is the world’s largest pure-play Cloud Computing integrator. As the #1 partner for Salesforce.com, Eloqua, Right90, and many other top SaaS (Software as a Service) technologies, we improve customer lifecycle management in marketing, sales, and customer service – the functional areas that most companies move to the Cloud first.
As the IT Cloud Transformation (ITX) innovator, we deliver strategic analysis, operational design, technology deployment, and ongoing support for companies moving IT infrastructure or applications to the Cloud.