Cloud computing has exploded over the past few years, delivering a previously unimagined level of workplace mobility and flexibility. The cloud computing community on BrightTALK is made up of thousands of engaged professionals learning from the latest cloud computing research and resources. Join the community to expand your cloud computing knowledge and have your questions answered in live sessions with industry experts and vendor representatives.
Early on expectations from B2B buyers in their journey set the stage for marketing and sales to work together. As leads flow in, an agreed-upon plan and process should be in place for lead identification, distribution and follow-up. This optimized plan and process can make a huge difference between smooth sailing or rough seas in the next steps of the journey for the marketing and sales teams and most importantly, the buyer.
So, what does this process look like, and how can an optimized lead process affect not only the quality of the buyer's journey, but opportunity generation? Join Isaac Payne, Marketing Operations Specialist, and Ali Gooch, Sr. Sales Manager-both of Pardot, as they explore and give us tips on how we can get the most out of an optimized lead process.
Janssen Pharmaceuticals, a member of the Johnson & Johnson family of companies, transformed their medical information contact centers to deliver a faster, more seamless customer experience. Join this webinar to learn how using the Salesforce Service Cloud and Knowledge allows Janssen to:
-Successfully manage a medical information solution across the pharmaceutical and medical device sectors of Johnson & Johnson
-Increase agent productivity by automating 99% of processes for the medical device center
-Improve agility and innovate on top of the Salesforce platform
-Respond to customers 25% faster on their medical information requests
With data breaches and data leakage incidents becoming front page news, cyber investigations are taking on more importance within organizations. This calls for a new set of skills to be developed such as the ability to work with all levels of law enforcement, lawyers and attorneys and within the judicial system. Many of these investigations will call for the cybersecurity practitioner to be a witness and give testimony. What's the best way to do this to protect yourself and the organization, while also providing the information that will help law enforcement and the justice system to get the information they need? Join (ISC)2 on March 26, 2015 at 1:00PM Eastern for our next "From the Trenches" webcast where we'll talk about what it means to be an expert witness and the best practices for serving as one.
Private cloud deployments are going mainstream. The problem is that VM visibility and DNS, DHCP, and IP address management automation are still a huge challenge that can cause delays, manual work, and errors. Those days are over. Watch this webinar and learn how you can be enabled to put your private cloud networking on auto-pilot. See the next generation of network automation for cloud and virtual environments to help simplify your private cloud deployment.
Sutter Health is a not-for-profit health system serving more than 100 communities in Northern California. Each year its 5,000 physicians care for more than 10 million outpatient visits and discharge more than 200,000 in-patients.
As healthcare systems transition from “fee for service” to “fee for value” reimbursement models, there is an increasing focus to drive down 30-day re-admission rates, particularly for high risk patients. To this end, Sutter Health is piloting Project RED (Re-engineered Discharge) which leverages predictive analytics to identify high-risk patients and then prescribes alternative discharge workflows aimed at lowering the risk of re-admission.
Join us as Kristen Wilson-Jones, Sutter RD&D CTO, shares how Sutter Health has leveraged MuleSoft’s Anypoint Platform in an orchestrated plecosystem of technologies to power Project RED by enabling real-time patient risk scoring, clinical workflow management and bi-directional integration with Epic.
+ How Sutter Health is lowering 30-day re-admission rates by re-engineeing clinical workflows
+ The need for connectivity to enable workflow re-design
+ Best practice in moving from an application-centric to a data object-centric connectivity approach
Many executives over the years have made the business case to invest in SIEM (Security Information and Event Management) technologies to help them centralise, correlate, analyse and remediate security threats from the data and intelligence gathered from across their IT infrastructure.
However, implementing a traditional on-premise SIEM often brings the challenges of a lengthy, complex implementation, costly investment and the need for in-house skilled security analysts to maintain it: which is why the majority of SIEM deployments fail to deliver against expectations.
So what happens now that you have a hybrid or cloud based infrastructure?
Join James Brown, Director Cloud Computing & Security Architecture, Alert Logic for this live webinar which will outline:
• Key considerations for investing in a SIEM solution
• Pros and cons of traditional SIEMs to handle today's hybrid environments
• Next generation SIEM: the benefits of SIEM delivered as a fully managed service
• Live Q&A to answer all your SIEM questions
Whether you are looking to invest in a SIEM, extend your SIEM across your cloud infrastructure, or just wanting to understand how to further improve your company's security posture, this webinar will provide valuable insight into the next generation of SIEM technology.
The New IP is the next dimension in networking. In this webcast, Simon Williams from Brocade and Clive Atkins from Redcentric discuss how the new IP will put customers in control of their own networks allowing them to evolve their networks on their time, their terms.
To realize the full benefits of the cloud, you must choose a cloud that fits your needs and supports your organization’s cloud workloads. In this webinar, we will discuss the results of a Forrester Consulting study that show why capacity management is essential to your cloud transformation strategy. You will learn how capacity optimization tools manage workloads in the cloud and help you:
• Gain visibility into capacity utilization at the resource, service, and business level.
• Support timely decision-making on IT investments.
• Increase agility, reduce IT costs, and minimize risks.
Learn how capacity management will help you understand and optimize your environment to support effective decision-making aligned to business priorities.
Você sabia que 90% dos dados que circulam, atualmente, pelo mundo foram criados nos últimos dois anos? Por isso, na atualidade, os líderes empresariais possuem altos volumes de dados sobre seus clientes e funcionários, mas enfrentam o grande desafio de direcioná-los para beneficiar a empresa. Na verdade, 85% das empresas que fazem parte do ranking Fortune 500 não sabem fazer isso.
Agora ficou mais fácil entender o significado dos seus dados, graças ao SurveyMonkey para Salesforce. Com essa nova ferramenta, você poderá combinar pesquisas com seus dados de CRM no mesmo lugar. Dessa forma, é possível melhorar o contexto para interpretar vários tipos de dados. Essa integração melhora a satisfação dos clientes e permite a medição do NPS (Net Promoter Score), o que traz vantagens competitivas importantes para a sua empresa.
Participe deste webinar e descubra como um dos recursos preferidos dos usuários da Salesforce – pesquisas simples, avançadas e integradas – permite:
Combinar os dados da Salesforce com resultados de pesquisas para criar seu próprio banco de big data e analisar as tendências dos negócios;
Utilizar os dados da Salesforce e do SurveyMonkey para proporcionar uma ótima experiência ao cliente;
Complementar seu banco de dados existente com dados claros e úteis para conduzir as vendas;
Usar os dados combinados para prever problemas de serviço antes que eles aconteçam, melhorando a satisfação do cliente.
Earlier this year, Moka5 conducted a survey about how enterprises are currently using cloud-based services and how they would prefer to use them. The results are in and the findings are eye opening. Join Moka5 VP of Marketing Kris Bondi for an overview of the adoption and usage trends as well top-of-mind security concerns for IT decision makers.
Modern performance tools and techniques can dramatically improve the user experience, reduce developer and ops frustration, lead to better utilization of infrastructure and allow you to smartly ship products to market faster.
Working with many companies across all industries, we recognize the pitfalls and barriers to adopting DevOps. The Rackspace DevOps Automation team works with various tools every day to counteract these pitfalls. Join Product Manager @EricBrinkman as he shows you the technologies our DevOps Automation team uses, provide insight as to why they were chosen, and walk through a customer experience demo.
This webinar will include:
•Deploying Magento through UI and pushing code
•A look into the control panel
•Demo of New Relic and Chef
•Simulation of Rackspace customer experience
The connected device has made our lives more mobile, efficient, flexible and easier to manage. Connected devices and apps help us with everything from fitness to managing our schedules and make music tailored to our current whim accessible and easy to play anywhere. Connected devices for our home such as thermostats, alarms and home automation, make managing our energy use simple and allow us to manage appliances and doors remotely. In the event of a problem they alert us so we can act wherever we are. Finally, the advantages of the connected device are making their way into our IT world.
The limitations, complexity and fragility of traditional storage are now being supplanted by cloud connected storage. This new model for file (unstructured data) storage combines the scalability, durability, flexibility and mobility of a cloud service with performance and security of a local NAS system. Join us to learn how this new model can empower collaboration across distant locations while making IT's life easier by eliminating costly problems such as backup, DR, distribution and replication associated with the typical storage stack.
Mirror mirror on the wall who's the riskiest of them all?
It's no secret that companies are adopting cloud applications like Office 365, Google Apps, Dropbox and Salesforce to help improve their business. With the cost savings and increased scale and efficiency of the cloud, who could blame them? But what some companies tend to overlook is that there is a level of risk when it comes to each of these apps, and that it can differ based on each company's use case.
Do you know what cloud applications are running in your infrastructure today? How about the ones putting your sensitive data at the most amount of risk? Do you have a way of finding out?
In this webinar Chris Hines, Product Manager at Bitglass will teach you what's necessary when it comes to determining your company's riskiest cloud applications.
The continued growth of the business networks that employees, partners and customers use to share information is driving the need for collaboration tools that are available beyond firewalls, on any device. With the cloud emerging as the preferred place for these technologies, and a crowded landscape of potential vendors, how can your organization make the right choice?
Join Forrester Research Analyst TJ Keitt and Product Marketing Director Peter Brown of Intralinks as they review:
- The emerging types of cloud collaboration technologies and the key considerations to think through
- The inherent value in having a collaboration platform that connects people to information
- How to align the organizational need to collaborate while keeping information secure at every touchpoint
The HP Helion Development Platform, which sits on top of the HP Helion OpenStack® infrastructure and is built on the CloudFoundry™ open source technology, is a service that enables developers to rapidly develop, deploy and scale applications across a mix of public and private clouds. Join us in learning more about the features and benefits of the HP Helion Development Platform – and learn about what’s new for developers & IT administrators in the newly launched version 1.1.
Explore the limits of OpenStack scale, performance and resilience. With Ubuntu as the platform of choice for the largest, most complex, most performance-critical and most secure OpenStack superusers, Canonical has been called on to stretch the limits of OpenStack in all sorts of extreme environments.
Join Canonical’s James Page and Mark Baker for a tour of the outer limits of current OpenStack capabilities.
By attending this webinar you will learn:
- How to build a highly resilient network and infrastructure in your OpenStack cloud
- How to maximise performance using OpenStack
- How to scale OpenStack using Juju
James works for Canonical as a technical lead in the Ubuntu Server and OpenStack team. He has more than 15 years experience in deploying Open Source technologies in Enterprise environments and has been involved in OpenStack since its first release into Ubuntu in 2010, focussing on deployment tooling and QA, with a specific interest in virtualized storage and networking solutions.
Mark Baker is the Ubuntu Server & Cloud Product Manager at Canonical where he has spent the last 4 years helping drive the platform for next generation application delivery. Prior to Canonical, Mark worked at MySQL and Red Hat where he enjoyed disrupting large billion dollar incumbent technology companies. With OpenStack, Cloud Foundry and Ubuntu, Mark continues to have fun following this same path.
Join us this week for a special 30-minute live session on how RingCentral integrates with Zendesk for improved workflow and increased productivity.
Tune in every Friday for RingCentral Live. We’ll tour the RingCentral interface, discuss the latest innovations and features available on the RingCentral platform, and share best practices on leveraging cloud communications for your business. This session also features a live demo of RingCentral Office and an open Q&A session led by a Sales Engineer.
Vous souhaitez en finir avec l’information dispersée à travers des centaines de répertoires partagés, espaces personnels, et disques durs locaux ?
Vous êtes à la recherche d’une plateforme collaborative tout-en-un ?
Vous êtes certainement déjà familier avec Microsoft SharePoint, mais êtes-vous sur de connaître l’étendue de son périmètre fonctionnel ?
Car si SharePoint reste une excellente plate-forme intranet, de portail web, de collaboration et de partage documentaire, SharePoint va bien au-delà de ces fonctions avec le réseau social (RSE), les outils de développement, et la gestion documentaire (de type GED).
Participez à notre webinar pour mieux comprendre la richesse de la plateforme et ses bénéfices : une collaboration unifiée et des gains de productivité à chaque niveau de l’entreprise (utilisateurs métiers, DSI, direction).
Nous aborderons également les modèles de déploiement de SharePoint (100 % cloud, hybride ou on-premises) ainsi que les limites et bénéfices de chaque configuration.
Dans un second temps, nous nous pencherons sur les questions de déploiement de SharePoint et nous découvrirons comment AvePoint, avec sa solution de migration pour SharePoint 2013 & Office 365, vous permet d’accélérer la mise en place de votre plateforme.
Nous ferons un tour d’horizon des problèmes les plus communément rencontrés pendant les projets de migration, et nous verrons en 3 points comment AvePoint vous permet notamment de les adresser :
• Optimisation des ressources dédiées à la migration en automatisant la suppression du contenu obsolète
• Réduction de la perturbation des activités pendant le processus de migration grâce à une planification personnalisée.
• Maintien de l’ensemble du contenu, des permissions et des métadonnées jugés pertinents par vos équipes.
As companies explore how they can leverage OpenStack to advance their business, they often ask if OpenStack is really “production-ready.” Through co-founding OpenStack, running one of the world’s largest OpenStack clouds, and managing OpenStack private clouds for enterprises, we know what is takes to make OpenStack production-ready. In this session, Justin Shepard, a Rackspace distinguished architect, will discuss what it means to be "production-ready" and how we designed Rackspace Private Cloud Powered By OpenStack to run production workloads. Register today to join this insightful and informative discussion.
Looking for an edge in how you sell and market to customers? Successful
companies know their customers and prospects better, connect to them faster, and make better data-driven decisions when they have the right data at the right moment. Salesforce Data.com brings the best B2B customer data into the #1 CRM so you get more insights, more sales opportunities, and cleaner data—all right where your team works, helping boost your sales productivity.
Join us to see how Salesforce Data.com customers see increased CRM adoption, shorter sales cycles, and faster growth.
Hyper-converged storage is turning out to be the buzz phrase of the storage industry in 2015, one with as many confusing and contradictory definitions as there are vendors. In theory, the combining of server and storage tiers into a single entity should deliver better application performance and lower infrastructure costs. In practice, your mileage will vary.
Join us for this webinar where industry expert Jon Toigo – chairman and co-founder of the Data Management Institute – will help to identify key criteria for making the right infrastructure decision for your business. Mr. Toigo will offer his key criteria in selecting a hyper-converged infrastructure model and he will survey the offerings of leading vendors to identify the “gotchas,” trade-offs and lock-ins of each option so you find the best fit for your company.
„Bester NIC - bester Preis! Garantiert kein Aprilscherz“ Erfahren sie, wie Emulex 10Gb Ethernet Server-Konnektivität performanter und lukrativer macht! Langsam, aber sicher wird 10Gb Ethernet (10GbE) der Standard für Server-Netzwerk-Konnektivität. Wir möchten Ihnen in diesem Webcast zeigen, dass die Basisfunktionen eines NICs in vielen Fällen nicht mehr ausreichen. Emulex bietet Ihnen jetzt 10GbE-Netzwerkadapter mit umfangreichsten Funktionen und sehr hoher Flexibilität, zum günstigsten Preis! Aktuell erhalten Sie sogar einen Adapter kostenfrei, beim Kauf von 5 Emulex 10GbE-Netzwerkadaptern. Wir werden im Webcast unter anderem auf Themen wie Low Latency über Ethernet, Small Packet Performance oder Overlay Networking für Hybrid Cloud-Umgebungen eingehen. Überzeugen Sie sich selbst anhand von Testergebnissen, wie Emulex 10GbE Netzwerkadapter im Vergleich zu NICs anderer Hersteller, wie z.B. Intel, abschneiden.
Warum viel Geld ausgeben für wenig Funktionalität? Es geht auch anders.
Pick up your smartphone, tap a button, and get a lift to wherever you need to go. That’s the idea behind Lyft, the San Francisco-based company whose service is now available in five major metropolitan areas.
“We wouldn’t be able to operate at this capacity without a product like RingCentral,” says Adam Fishman, Director of Growth and Operations. “We needed something that was fast, scalable, and had all the features we were missing.”
With RingCentral, Lyft has realized an exponential growth in productivity, including:
-An increase in call-back rates from 5% to nearly 50%
-More than 100% improvement in outbound call volume
Watch the video to understand the role cloud communications plays in turning a good idea into something revolutionary.
Mobile is changing the way we work in the enterprise. Today’s workforce is demanding the ability to access and share business files from any device. In this webinar learn why Fortune 5000 companies select Syncplicity to achieve the promise of mobile productivity and solve the “Dropbox” problem.
Le débat sur l’explosion – voire la prolifération des données – est un sujet pour toutes les entreprises, quelle que soit leur taille. C’est aussi une problématique qui semble sans fin pour tous les services informatiques : quelles solutions apporter à l’augmentation exponentielle de l’information ?
Il faut mesurer le risque induit par une mauvaise protection pouvant occasionner des violations de données : risque financier bien sûr, impact sur la réputation, mais aussi et surtout, risque juridique. Les entreprises ont en effet soumises à des temps et des termes de conservation de données. Découvrez comment Symantec peut vous aider à mettre en place une bonne gouvernance de l’information dans votre entreprise. Au programme :
-Qu’est-ce que la gouvernance de l’information?
-Mettre en place une politique adaptée à votre entreprise
-Cas concrets : comment répondre aux problématiques business relatifs à la conservation et la gestion des données
So many companies drown in spreadsheets and duplicate diagrams when trying to document IT infrastructure, but there are better ways. This webinar will cover simple methods and techniques to reduce effort and improve quality of network, data centre and systems documentation. The aim is to achieve a baseline of complex environments which is updated and maintained by change processes.
In today's Healthcare industry, government reform, value-based reimbursements, and growing competition are placing intense pressure on provider organizations to be ever more responsive to patient needs.
Salesforce's Patient Success Platform allows healthcare organizations to connect patients with the right agent at the right time to enhance their customer experience. Every touch point influences patient satisfaction. Salesforce allows you to:
-Help more patients faster, with tools like skills-based routing or automatic call logging
-Provide better patient service with a screen pop of patient details
-Drive call center efficiency by tracking agent performance, issue volume, and more
Kim Arnold, Healthcare Market Leader, will share Salesforce’s vision for the Patient Success Platform: Connecting Providers and Patients in a Whole New Way to Deliver Patient-Centered Care. Immediately following the vision, see a live demonstration of the Salesforce Patient Contact Center capabilities.
Join us for a fast-paced and informative 60-minute roundtable as we discuss one of the hottest topics in the datacenter: VMware vSphere Virtual Volumes (VVOLs). VVOLs is the industry's first solution to enable native virtual machine-awareness across a broad range of SAN/NAS arrays. VVOLs will be packaged as a feature in VMware vSphere Standard Edition and above as well as in VMware vSphere ROBO editions, and is seeing a groundswell of interest from IT professionals, especially those involved in datacenter operations. The panel includes VVOL experts from four major vendors that have announced they will be implementing VVOLs into their storage. Some of the questions we will be asking them include: What immediate impact will VVOLs have on the datacenter? What should the early adopters look for in a VVOL-based storage solution? Should datacenters start to implement VVOLs right away or wait for VVOL.next?
Eric Siebert, Worldwide Solutions Marketing Manager; HP
Joel Kaufman, VMware Technical Director; NetApp
Ben Bolles, VP Products; NexGen Storage
Would you ever consider leaving your house for the day without locking your door? Of course not!!
It is as important to protect and control front-door access of your databases as it is to lock the front door of your house. That is why we use a suite of database discovery and activity monitoring tools to control the front door access of our databases. Yet hackers and miscreant insiders know that the back door of databases are all too often left wide open—and it is the path of least resistance to steal valuable data.
Vormetric has partnered with Intel Security to integrate with McAfee Database Activity Monitoring (DAM) and McAfee Enterprise Security Manager (ESM) to extend data-security coverage. Vormetric adds another layer of security to McAfee DAM by preventing unauthorized users and processes from accessing or viewing the database files through transparent encryption.
In this presentation, Vormetric will demonstrate:
• How to complete database security, to assure that back door entry is as locked down as the front door
• How to protect the database, and its associated files such as configuration, logs and reports, from not only physical theft, but also from insider threats and hackers
There is no doubt that we’re in the midst of a huge sea change when it comes to consumer behavior. New technologies have completely transformed consumer expectations and buying behavior.
Contact centers are at the forefront of the shifting battleground when it comes to competitive differentiation; the Deloitte 2013 survey of contact centers found that 62% of organizations view customer experience provided through contact centers as a competitive differentiator. This has put a lot of pressure on contact centers around the world, as they struggle to adapt to the rapidly changing technology landscape and consumer expectations.
Here are 7 of the top trends that are shaping the future of the contact center:
1. Cloud Contact Center technology will make companies more competitive
2. OmniChannel (aka Cross Channel) capabilities will be expected
3. Multi channel, intelligent self service will expand
4. The number of live calls will decline, while complexity of transactions will increase
5. The work at home agent trend will continue to strong growth
6. Regulatory compliance will be the new normal
7. Social engagement will be used to drive leads in addition to servicing customers
Join Liz Osborn, VP of Product and Solution Marketing at Five9 for this informative webinar that addresses trends that are shaping the future of contact centers and provides useful advice for businesses that want to maximize on these evolving trends.
If you run a local business and want to learn how to acquire more new customers you will benefit by attending this webinar!
Your users demand access everywhere, any time, via any device. Whether it's a cloud or enterprise application, they still need access to maintain productivity. And what you need is to maintain compliance and minimize access risk. Join (ISC)2 and Courion on April 2, 2015 at 1:00PM Eastern and learn how you can federate user identities and access across the cloud and on-site and provide the convenience of single sign-on to your always-on users. Imagine one seamless IAM solution for managing cloud and enterprise access.
Have you heard? The Salesforce Spring ’15 release includes a highly anticipated new capability, Duplicate Alerts and Blocking. Provided by Data.com as a standard CRM feature, you can now keep duplicate records from getting into Salesforce to improve your data quality.
In this 45-minute session, you will learn how to quickly get started using this new capability, along with how to take advantage of advanced duplicate management features. Also, this session will cover other ways Data.com can improve your customer data quality, helping you get better sales and marketing results.
Register now to attend this helpful upcoming webinar.
When organizations are looking at a phone system, they have two paths they can take — upgrading their entire on-premise equipment in each office or evaluate a cloud-based system. Marty Piombo, VP of Partnership Development at RingCentral, discusses what it takes to transition to a phone system in the cloud and the benefits it can provide.
Like many large universities, the University of New Brunswick (UNB) found itself increasingly targeted by a vast array of Internet threats. Originally designed to give large numbers of users broad access to data of all kinds, university IT systems like UNB’s are easy targets for cyber criminals.
Join David Shipley from UNB for this live, interactive webinar, as he describes the ambitious process that he and his colleagues undertook to implement a proactive, intelligence-based cyber security strategy that gives them real-time visibility into attacks in progress, along with actionable insights to respond quickly and effectively.
In less than an hour, David will tell you:
• Why simply reinforcing perimeter defenses was not the right approach for UNB
• How they were able to gain better security visibility and intelligence—and use it effectively
• Which solutions combined to dramatically improve UNB’s cyber security without greatly increasing resource demands
• And more…
Don’t miss this opportunity to learn from an accomplished peer, and to discover how you too can create and implement an effective, intelligence-based security strategy for your organization.
Learn the new features and updates introduced in HP Helion OpenStack version 1.1 to enhance ease of use. Highlights include additional enhancements in storage integration with 3PAR and Ceph, new lifecycle management capabilities including targeted node provisioning, new deployment options at both the hardware and OS levels, and enhanced security features including expanded centralized logging and optional integration capabilities with HP ArcSight.
As enterprises struggle to control and secure their assets across internal file stores, an ever-increasing universe of mobile devices, and a plethora of non-secure cloud storage services, they are searching for solutions that allow them to quickly identify and isolate noncompliant data sharing and prevent unauthorized access to sensitive information.
Intel Security and Topia Technology have partnered to develop an integrated product for organizations to store, analyze and share documents from a mobile device or a cloud computing platform.
•Secrata deployed with McAfee provides a unified file sync and share experience with military-grade security, to address this need.
•McAfee Enterprise Security Manager enables businesses with true, real-time situational awareness and the speed and scale required to identify critical threats, respond intelligently, and ensure continuous compliance monitoring.
Osterman Research and (ISC)2 recently conducted a survey of individuals in mid-sized and large organizations on how they choose off-the-shelf applications, how they develop custom applications, and how they select third-party application developers. Join (ISC)², Michael Osterman and a panel of experts for a discussion about the findings from the survey and the state of software development quality on Tuesday, April 7th at 1:00pm Eastern. Attendees will also have the opportunity to download the entire survey report.