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What a Disaster: Working Cloud & ITSM for Business Continuity

Vivacious and driven, Ivanka Menken is a successful entrepreneur and the founder of The Art of Service, a fast-growing IT Service Management education company based in Brisbane, Australia. Ivanka is an accomplished speaker and writer whose books, blog and irrepressible charisma and expertise have he
Vivacious and driven, Ivanka Menken is a successful entrepreneur and the founder of The Art of Service, a fast-growing IT Service Management education company based in Brisbane, Australia. Ivanka is an accomplished speaker and writer whose books, blog and irrepressible charisma and expertise have helped her create a large following around the world. Ivanka is the author of close to one hundred books on IT Management, Service Management and Cloud Computing, including several which have appeared on Amazon bestseller lists. Her innovative ideas and products have changed the way people think about IT Management, Service Management and Cloud Computing.
Recorded Jun 29 2011 46 mins
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Presented by
Ivanka Menken, Co-Founder / CEO, The Art of Service Pty Ltd
Presentation preview: What a Disaster: Working Cloud & ITSM for Business Continuity
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  • Title: What a Disaster: Working Cloud & ITSM for Business Continuity
  • Live at: Jun 29 2011 8:00 pm
  • Presented by: Ivanka Menken, Co-Founder / CEO, The Art of Service Pty Ltd
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