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Content Marketing

  • The Right (and Wrong) Way to Bring Documentation into Your Knowledge Base
    The Right (and Wrong) Way to Bring Documentation into Your Knowledge Base
    Lawrence Orin Recorded: Dec 11 2019 61 mins
    Your company has invested in purchasing a Customer Relationship Management (CRM) platform, and your colleagues are expecting to add documentation to its knowledge base. But knowledge bases were built for standalone support articles, not complex publications and hierarchical task-based content. So how can you use a CRM to publish your product documentation?

    Join Scott Abel, The Content Wrangler, and Lawrence Orin, Product Evangelist & Customer Implementation Expert at Zoomin, to learn how these two types of content can work well together.

    Whether you’re a documentation manager, support professional, or CRM user or administrator, here are some key takeaways you’ll gain from this one-hour webinar:

    1) Understand the problems of housing product documentation in a typical knowledge base.
    2) Help others in your organization understand the differences between support content and product content.
    3) Learn how you can have the best of both worlds: a complete docs experience in knowledge bases like Salesforce or ServiceNow.
  • The 3 product experimentation pitfalls & how to avoid them
    The 3 product experimentation pitfalls & how to avoid them
    Jon Noronha, Director of Product Management at Optimizely Recorded: Dec 11 2019 53 mins
    To make the most of the products they design, product teams need to keep iterating, time and again. Experimentation is an incredibly powerful technique — the trick is choosing the right metrics to measure. Choose the wrong ones and you've A/B tested yourself into a hole, and sent your product in exactly the wrong direction. It's time wasted, opportunities wasted, and a big hit to your budget.

    Join this VB Live event now and come away with a blueprint for avoiding the experimentation mistakes and faulty A/B testing habits that can lead product teams down the wrong path, the common errors product teams encounter, tips to avoid pitfalls, and more.

    Registration is free here!

    You'll learn about:

    - The most common mistakes product teams make when running experiments
    - Which metrics correlate best with your business’s success
    - Strategies to scale experimentation across multiple teams and squads
    - How the world’s top technology companies are able to experiment on all product decisions

    Speakers:

    -Jon Noronha, Director of Product Management at Optimizely
  • Learn How to Create, Curate, and Maintain How-To Videos Globally in Bulk and Why
    Learn How to Create, Curate, and Maintain How-To Videos Globally in Bulk and Why
    Wouter Maagdenberg, TXTOmedia Recorded: Dec 10 2019 56 mins
    Wouter Maagdenberg started TXTOmedia to help global organizations to be able to capture the momentum and transform their vast amount of procedures and support content into how-to videos in a professional way based on their existing content and systems. It's single-sourcing taken to the next level.

    Join Scott Abel, The Content Wrangler, and his special guest, Wouter Maagdenberg, Founder and CEO of TXTOmedia. Wouter will share do’s and don’ts based on his own experience when creating these videos, and more importantly, Wouter will tell you why you should do this.

    About Wouter Maagdenberg

    Wouter Maagdenberg is the Founder and CEO of TXTOmedia, software that automates the creation of video and other rich media, based on your existing structured content files, such as DITA and XML. TXTOmedia technology works as an add-on to your existing creation and publishing environment. 'Publish to video' becomes as simple as 'save to PDF.'
  • A Winning Events Strategy: Wow Your Guests and Accelerate Pipeline
    A Winning Events Strategy: Wow Your Guests and Accelerate Pipeline
    Caroline Hull, Head of Field Marketing, Esther Kim, Sr. Field Marketing, Shannon Mellen, Field Marketing - Marketo and Adobe Recorded: Dec 10 2019 38 mins
    You'll learn:

    - Which KPIs to consider when planning your events
    - How to plan different type of events for each stage of the funnel
    - How marketing should align with sales to ensure successful closing events
  • Create Incredible Customer Experiences Using Conversational Marketing
    Create Incredible Customer Experiences Using Conversational Marketing
    Kate Adams, Sr. Director of Demand Generation at Drift, and Tim Ozmina, Sr. Marketing Specialist at Marketo, an Adobe Company Recorded: Dec 9 2019 46 mins
    You'll learn:

    - How to incorporate chat bots into your overall marketing strategy
    - How, when, and why you should use conversational marketing
    - How to measure your success
  • The Tale of the Structured Closet: How Structured Content Saves Time & Money
    The Tale of the Structured Closet: How Structured Content Saves Time & Money
    Val Swisher Recorded: Dec 5 2019 56 mins
    This webinar introduces the basics of structured authoring. We will discuss what structured authoring is, how it differs from unstructured writing, the tools you need to support it, and more. If you don’t know what structured authoring is, or if you have lingering questions about the topic, this webinar is for you.

    What you will learn:
    * The differences between unstructured writing and structured writing
    * How to organize structured content
    * What a taxonomy is and how to use it
    * How structured content separates text from format
    * How translation works in a structured environment
  • Meet Cohesion: The enterprise-grade, low-code Drupal website builder
    Meet Cohesion: The enterprise-grade, low-code Drupal website builder
    Jakub Suchy, Senior Director of Solutions Architecture, Acquia & Jonathon Cartwright, Product Manager, Acquia Recorded: Dec 4 2019 38 mins
    Whether you’re a developer, site builder, designer, or marketer, there is one thing we can all agree on: building websites needs to be faster and easier. Acquia’s acquisition of Cohesion, the first enterprise-grade, low-code Drupal website builder, is a direct response to this need.

    Watch Acquia’s Cohesion webinar to learn how Cohesion helps you quickly create and modify Drupal sites, layouts, and templates using an intuitive drag-and-drop interface.

    No matter your role, you’ll walk away with a comprehensive understanding of how to get the most out of your Drupal investment with Cohesion:

    - Create and design Drupal websites with drag and drop templates and without the headache of coding PHP, CSS, and HTML.
    - Replicate and customize sites in a low-code mode to reduce the total cost of ownership, whether you’re developing one or thousands of sites.
    - Leverage Cohesion to migrate from Drupal 7 to Drupal 8 faster and more effectively.
    - Watch this webinar and see why site builders, designers and marketers alike are getting excited about Cohesion!
  • How AI is transforming customer reviews into crucial business intelligence
    How AI is transforming customer reviews into crucial business intelligence
    Trustpilot Recorded: Dec 3 2019 61 mins
    Getting a ton of customer reviews is great. But if you don't have a way to analyze them for patterns and trends, you're missing out on some business-changing data. Artificial intelligence now offers a fast, efficient, and cost-effective way to unlock insights from your reviews, highlighting trends and customer pains automatically. That means you can focus your time on solving customer issues instead of chasing them down, and learn what it takes to delight, surprise, and keep your customers coming back.

    Join this VB Live event to learn how AI, natural language processing, and machine learning can help you become more customer-focused, turn good feedback into great product, improve the areas that need your attention, uncover what really matter to your customers, and more.

    Registration is free!

    You'll learn:

    * How to find themes in your customer reviews so that you can fix the real pain points instead of putting "band-aids" on each unhappy customer

    * Steps to guide your business decisions around what your customers say they want, not what you think they want

    * The importance of addressing your most common negative issues first to see an immediate change in your customer satisfaction level

    * The concept of always improving your customer experience -- searching for trends in your good reviews to turn them into great reviews

    Speakers:

    * Ramin Vatanparast, Chief Product Officer, Trustpilot
    * Chris Hausler, Senior Data Science Manager, ZenDesk
  • Putting people first in an automated world
    Putting people first in an automated world
    Jennifer Bader- Act-On Recorded: Dec 3 2019 61 mins
    People buy from people.

    But with a huge reliance on marketing technology to deliver our marketing messages, the world has become cluttered with noise and this idea can be easily overlooked.

    Think about your own marketing for a moment, how personal are your customer touch points throughout their journey?

    In this webinar, in association with Act-On, you'll learn:

    1. How to ensure you're personalising messages through the use of marketing automation
    2. Why personalisation can improve engagement and campaign performance
    3. How the right timing of your messages can boost engagement
    4. How to maintain a personalised customer journey throughout the buying process.
    5. What adaptive marketing is and why its the way forward


    The data we collect here will be used to manage your webinar booking and provide you with useful and relevant sources of B2B Marketing content. By registering for this webinar you specifically consent to us passing on your details to Act-On so that they can contact you by email or by telephone with details of marketing products that they provide. Your details will also be shared with B2B marketing. For more information on how we manage your personal data please see our privacy policy below:

    https://www.b2bmarketing.net/en-gb/b2b-marketing-privacy-policy
  • Marketing Analytics 101: How to Prove and Improve Marketing Impact with Data
    Marketing Analytics 101: How to Prove and Improve Marketing Impact with Data
    Jordan Con, Product Marketing Manager, Marketo, an Adobe Company Recorded: Dec 3 2019 41 mins
    Marketing analytics is at the top of every marketing team’s priority list. But for many, it can feel overwhelming. Watch Jordan Con, Product Marketing Manager at Marketo, for our webinar, Marketing Analytics 101: How to Prove and Improve Marketing Impact with Data, where he sets the foundation for a solid marketing data and analytics strategy, no matter where you are in your journey.

    You'll learn:

    How, when, and why to use journey and impact analytics
    How to prove and improve impact with attribution data
    What goes into good dashboards and reports
  • A Winning Digital Ad Strategy: How to Optimize at Every Stage of the Funnel
    A Winning Digital Ad Strategy: How to Optimize at Every Stage of the Funnel
    Paulo Martins, Head of Digital Marketing, Demand Generation & Scott Minor, Digital Marketing Program Manager, Marketo Recorded: Dec 2 2019 60 mins
    Digital ads are an essential component to any good marketing campaign. Watch Paulo Martins, Head of Digital Marketing at Marketo, and Scott Minor, Marketing Program Manager at Marketo, for their webinar, A Winning Digital Ad Strategy: How to Optimize at Every Stage of the Funnel. They dive into the digital campaigns they run at each stage of the funnel, as well as the KPIs they look at to ensure their focus is in the right place.
  • Accelerating Customer Performance via Strategic Customer Assessments
    Accelerating Customer Performance via Strategic Customer Assessments
    Thomas B. Cross Recorded: Nov 26 2019 23 mins
    In this 30-minute webinar, we will explore the means for accelerating company revenue by increasing performance of their customers using strategic assessments. Here are the Top-10 Topics presented.
    1 - Customer – now and forever will always be about the customer.
    2 - Content - the words, images, ideas, AI abstractions or messages you use to communicate to the customer.
    3 – Channels Media – what mainstream and other media channels are customers using now and will use?
    4 - Channels of Distribution – build “agile” sales channel models adapting to known and emerging markets designed to reduce enterprise sales cycles.
    5 – Connections - the means for networking with other businesses, industry, government and others.
    6 - Communications - the unique organization processes that occur between companies and customers.
    7 - Collaboration - organizational thought leadership for content development and delivery processes.
    8 - Call to Actions – driving behavior without which nothing happens.
    9 - Crisis - chaos, buzz, glitz, hate, squawk, gossip, glam and anything you can imagine being said for or against you.
    10 - Coming Sooner - the race to zero and competition is not just coming soon but sooner.
  • Enterprise Sales Acceleration Introduction and Overview to B2B Professional Dev
    Enterprise Sales Acceleration Introduction and Overview to B2B Professional Dev
    Thomas B. Cross Recorded: Nov 26 2019 25 mins
    This is a 20-minute overview of the Enterprise Sales Development Professional Development Program - a 1-4 day course for direct/strategic and upmarket channel partners to accelerate their revenues. This course has proven sales revenue acceleration across thousands of sales professionals that:
    - Reduces sales cycle
    - Increases competitive edge
    - Reduces staff turmoil and turnover
    - Produces higher margins
    - Provides improved sales leadership

    If you would like the complete course outline, please email cross@gocross.com or call 303-594-1694
  • Startup strategies to win the war for talent
    Startup strategies to win the war for talent
    TriNet USA Recorded: Nov 20 2019 61 mins
    Fast-growing companies need to scale, but that takes competing in the talent wars for highly specialized employees with tech giants like Google, Facebook, and Amazon. There's no shortcut — you can win that war, but it requires strategic thinking and planning across multiple facets of the company, from the interview process, to your company culture, to technology platforms for HR, and more.

    Join this VB Live event to learn how to ensure that your recruits never doubt that while the tech giants might have the brand recognition, they can't come close to what you offer in culture, quality of work, and more.

    Key takeaways:

    + How to manage your company's explosive growth from the HR front
    + Actionable recruiting strategies to effectively hire the right talent
    + How to attract and retain a diverse and digitally skilled talent pool
    + What premium benefits potential employees want

    The Speakers:

    Joseph Furnari: CEO for HyreCar, Inc., a car-sharing for ridesharing marketplace that allows car owners to rent their idle cars to Uber and LYFT drivers safely, securely, and reliably. Prior to that, Furnari served as HyreCar’s Chief Financial Officer. Previous to HyreCar, Mr. Furnari served as Vice President of Portfolio Management at The Palisades Group, LLC, where he managed a $5.2 billion portfolio of single-family residential whole loan pools. From October 2009 to April 2014, he served as Assistant Vice President of Securitized Products Valuation at Morgan Stanley, where he coordinated monthly independent valuations of securitized products. From April 2006 to October 2009, Mr. Furnari served as a Senior Analytics Analyst at JP Morgan Chase & Co.

    David Hughson: As VP for the Technology Sector at TriNet USA, Dave helps tech startups get the HR services they need to manage their payroll and benefits, mitigate risk, and attract and retain a high-quality workforce.
  • How criminals are playing the gaming industry and what you can do about it
    How criminals are playing the gaming industry and what you can do about it
    Akamai Technologies Recorded: Nov 19 2019 61 mins
    Online security threats are more pervasive than ever, and games have become a primary target for attackers. And why wouldn't they be? These days, there’s real money to be stolen in the virtual world of gaming. Hackers reportedly stole 218 million personal player records from a major gaming company recently.

    Game developers have to think about security from the start to go beyond the cat-and-mouse game with hackers. How do you protect your game and users from the wide variety of threats today? How will this be different in the future? And how do you integrate this security with the rest of the game to ensure good performance?

    To learn how to avoid becoming the next victim in online security threats with gaming, don’t miss this VB Live event.

    You’ll learn:

    - How to protect your game and players from a growing amount of online security threats
    - The latest trends in credential abuse and account hacks in gaming
    - How web attacks are evolving and where they are headed in the future
    - How to integrate security best practices with the rest of the game for best performance

    Speakers:

    - Jonathan Singer, Sr. Manager, Global Games Industry, Akamai Technologies
    -Scott Adams, Founder & CEO, FraudPVP
    -Lonnye Bower, COO, ProbablyMonsters
    -Steve Ragan, Sr. Technical Writer, Akamai Technologies
    -Dean Takahashi, Lead Gaming Writer, VentureBeat
  • Design for Cognitive Bias: Fighting Bias with Content Strategy
    Design for Cognitive Bias: Fighting Bias with Content Strategy
    David Dylan Thomas Recorded: Nov 19 2019 62 mins
    Users' minds take shortcuts to get through the day. Usually, they’re harmless. Even helpful. But what happens when they’re not?

    Join Scott Abel, The Content Wrangler, and his special guest, David Dylan Thomas, for this free, one-hour webinar. In this talk, David will use real-world examples to identify some particularly nasty biases that frequently lead users to make bad decisions. He will also talk about some content strategy and design choices we can use in our apps, designs, and platforms to redirect or eliminate the impact of those biases. Finally, David will explore our own biases as designers and some methods to prevent our own blind spots from hurting users.

    Takeaways:

    1) Common cognitive biases that influence users’ decision-making in ways that can harm them

    2) Content strategy tips and tricks to help users avoid bad decisions based on those biases

    3) Ways to avoid having our own biases result in negative outcomes for users
  • AI Market/Business Due Diligence Validation Before You Buy-Build an AI Solution
    AI Market/Business Due Diligence Validation Before You Buy-Build an AI Solution
    Thomas B. Cross Recorded: Nov 15 2019 22 mins
    NEWS - According to Fortune Magazine - "The survey, based on responses from nearly 2,500 executives, found that seven out of ten companies report little to no impact from their A.I. projects so far. Overall, 40% of the surveyed companies that have made “significant investments” in A.I. have yet to report any business gains."

    Critical Analysis for Buyers & Builders of AI Solutions and Technology - based on market and product research which can also be found in MindMeld - Merging Mental & Metal found in ibook https://bit.ly/2sn1NE2

    This 30-minute webinar will explore ideas on how to validate your AI Business/Product/Strategy now - in order to make AI pay for itself, provide real ROI or sell by the thousands to customers looking for solutions you a looking for.

    We recommend at a minimum the following in a market/business validation:

    - Build a long term view - figure out what you are really trying to do and also realize what AI is today will not be what it is tomorrow. From VentureBeat Summit, "AI is advancing quickly, “it’s very dynamic and changing, and the industry, and even the academics, underestimate the rate of change.”

    - Focus on compelling business issue aka delivery logistics, complex customer order process, changing customer patterns and other complex issues that you don't have an immediate solution or that your business is changing, and you want a new way to solve the problem.

    - Explore both historical to new data - neither is important alone but both working together can find weaknesses and opportunities. History is certainly any guide for the future, however, at the very least you may find existing problems that will continue to exist unless something is done about them.

    - Build for changing data analytics - more than just a better data "algorithm" model build an ever evolving data modeling process.

    - Build an AI business model - what is the goal and how does this AI system or approach fit into an immediate and long-term business model ......
  • Stop chasing payments and increase your cash flow
    Stop chasing payments and increase your cash flow
    DocuSign Recorded: Nov 14 2019 59 mins
    It goes without saying that small businesses are more successful and confident when they get paid. Unfortunately, when it takes multiple steps to collect payments, you're simply adding friction that works against this. Multi-step, unintegrated processes can be error prone, leave you waiting for payments longer than you should have to, interrupt your cash flow, and impede the rest of your processes. It's old-fashioned, too.

    Technology innovations today let you integrate your payments workflow into your customer funnel from start to finish. You can accelerate your agreement and collection processes, request payments easily from your customers, and get paid instantly.

    Learn how to stand out from the crowd with better customer service by removing boundaries and friction in the payment process, eliminate clunky customer interactions, and spend more time servicing customers rather than collecting payments when you join this VB Live event!

    You'll learn how to:

    * Accelerate sales from quote to cash and eliminate the risk of nonpayment
    * Provide the kind of customer service that helps you stand out from the crowd
    * Connect payments and agreements into a single workflow
    * Eliminate payment delays or failure to collect and the 10+ hours it takes to chase payments

    Speakers:

    * Chris Davey, Senior Director, SMB Marketing and Strategy, DocuSign
    * Meghan Grady, Business Development, Product Partnerships, Stripe
  • How to Build a Winning Documentation Publishing Pipeline for Intelligent Content
    How to Build a Winning Documentation Publishing Pipeline for Intelligent Content
    Mike Rice, Customer Success Manager at Jorsek LLC Recorded: Nov 14 2019 59 mins
    The days of "dumb" content are over. Intelligent (structured) content enables automation and excitement where there was previously manual effort and drudgery. But, have our publishing pipelines adapted to this evolution?

    Join Scott Abel, The Content Wrangler, and his special guest, Mike Rice, Customer Success Manager at Jorsek LLC, for this free, one-hour webinar. Mike will take the abstract to the trenches and talk about how to build a publishing pipeline that's appropriate for intelligent content. He will talk about strategy and best practices. Whether you have already implemented structured content or you're still evaluating, you'll find this webinar helpful in learning how to bring your publishing to the next level.

    Takeaways

    • Reframe your understanding of publishing (it’s more than just a final stage of the content development process)
    • Learn what activities to prioritize, how to integrate them in the proper order throughout the publishing process
    • Determine if you can expand your content deployment to new audiences and outputs
  • Enabling intelligent media and entertainment
    Enabling intelligent media and entertainment
    IBC365 | Microsoft | Support Partners Recorded: Nov 14 2019 61 mins
    Join IBC365 and Microsoft on Thursday 14 November at 4pm GMT to learn how an intelligent cloud can empower and enable media and entertainment organisations to achieve more.

    Join the webinar to gather insights into how to:
    - Empower your creative teams to produce higher quality, more innovative content by augmenting human ingenuity
    - Manage your content better and get to market faster by moving to an intelligent cloud
    - Grow audiences while increasing advertising and subscription revenue by delivering unforgettable experiences.

    And learn more about:
    - Haivision's SRT Hub, intelligent media routing and cloud-based workflows
    - Highlights from the growing ISV ecosystem to include Avid, Telestream and Wowza use cases.
    - Explore new production workflows for remote live production, sports and breaking news.
    - Connected production: A process that helps with production collaboration and management, removing traditional information and creative silos which exist today, while driving savings and efficiencies from script to screen.

    Also, learn how collaborative tools can be used to search and view assets used in the production process, supplementing and in some cases replacing traditional DAM and MAM systems.


    Speakers:
    - Jennifer Cooper, global head, Media Industry Strategy, Microsoft
    - Lutful Khandker, principal SDE lead, Microsoft
    - Trent Collie, senior partner development manager, Microsoft
    - Harry Grinling, chief executive officer, Support Partners
  • Top 10 Critical Concepts in Crisis Management Communications - November Update
    Top 10 Critical Concepts in Crisis Management Communications - November Update
    Thomas B. Cross Recorded: Nov 14 2019 21 mins
    This monthly update focuses on responding to critical crisis communications conditions. The world by all standards is not more stable but is actually significantly more vulnerable due to sabotage, espionage, and crisis’s of all kinds. A crisis management solution is a series of online tools/apps designed to assist, guide, track and manage all corporate communications activities in a timely manner. While we would like to think there is one term to describe responses in a crisis, there is not one type of crisis nor one word to cover all situations critical to any crisis communications. Increasingly, social networks are filled with toxic nonsense, mis and disinformation, weaponized media, shamers, haters, privacy violations, fake and deep fake which you cannot predict. You cannot react to all of this, you can only direct a strategy to manage personal and company messaging. Here are the top 10 reasons for acquiring and using a crisis management team as well as tools/apps as it is "not if but only when" a crisis, disaster or terrorist attack will happen.

    Here are the Top 10 Critical Concepts presented: Communications, Context, Contact, Collaboration, Connections, Consistency, Channels, Compliance, Cynchronicity and Customers. This 30-minute webinar will review, navigate and provide actionable tools to help you manage the upcoming crisis coming to you and your business.
  • Five Steps for Building an Intelligent Customer Experience
    Five Steps for Building an Intelligent Customer Experience
    Megan Gilhooly and Cruce Saunders Recorded: Nov 13 2019 62 mins
    As we drive towards the future with the content of today, content teams must become familiar with the customer experience factors that drive traffic and loyalty, provide meaningful content performance insights, and lay the foundation for future innovations. Creating an Intelligent Customer Experience also hinges on delivering new structured content along with unstructured legacy content.

    Join Scott Abel, The Content Wrangler, and his special guests, Megan Gilhooly, VP Customer Experience at Zoomin, and Cruce Saunders, Founder and Principal at [A], for this free, one-hour webinar. Megan and Cruce will share how to bridge the gaps between structured and unstructured content, using real-world examples and steps that organizations are taking to improve scalability, personalization, productivity, and deliver next-generation customer experiences.

    Key takeaways:
    • 5 steps for building an Intelligent Customer Experience
    • Content technology and how it impacts operations
    • Making content scalable, repeatable, and agile
    • How to secure content operations budgets in an enterprise
  • Webinar: Customer Engagement 2019
    Webinar: Customer Engagement 2019
    Tim Bond, Head of Insight, DMA Recorded: Nov 13 2019 21 mins
    Tim Bond, Head of Insight, DMA will discuss the results of our newest report focused on acquisition and the consumer mindset, a pivotal piece of thought-leadership. He’ll cover everything from ‘serial switchers’ to ‘lost loyals’, and the new channels brands are using to connect with their customers.
  • VentureBeat Live: 5 predictions for AI’s impact on customer experience in 2020
    VentureBeat Live: 5 predictions for AI’s impact on customer experience in 2020
    VentureBeat & Bold360 by LogMeIn Recorded: Nov 12 2019 60 mins
    As 2020 closes in, it's time to learn our lessons from the best and worst of 2019's customer experience trends, and then brace ourselves for the impact that AI and chatbot technology will have on customer experience next year and beyond.

    So join us for a tour of the most under- and over-hyped customer experience trends of the year, plus the best examples of how AI and CX/customer engagement made an impact in 2019. Then we’ll take a look at the future: How AI and machine learning technology will make chatbots more sophisticated, change how brands and customers interact, impact the customer service journey from start to finish, and more.

    Help us make some wild predictions about the future of AI-powered customer service, learn why Gartner thinks now is the time to start investing in chatbot technology, get a perfect line of sight into the biggest challenges and opportunities for CX in 2020, and more when you register now for this VB Live event.

    Registration for free!

    You'll learn about:

    -The future of customer engagement
    -The challenges, opportunities, and trends in universal accessibility
    -How digital technology and AI impacts in-store experiences
    -Finding the happy medium of personalization
    -Why privacy and security is a customer service issue

    Speakers:

    -Katherine Hird, Senior Product Marketing Manager, Bold360 by LogMeIn
    -Ken Dodelin, VP Conversational AI Products, CapitalOne
    -Prince Arora, Director Product Management, Albertsons Companies

    More speakers coming soon!
  • Enterprise Sales Acceleration Introduction and Overview to B2B Professional Dev
    Enterprise Sales Acceleration Introduction and Overview to B2B Professional Dev
    Thomas B. Cross Recorded: Nov 11 2019 20 mins
    20-Minute Intro to ESL Program a Proven sales revenue acceleration across thousands of B2B sales professionals that:
    * Reduces sales cycle
    * Increases competitive edge
    * Reduces staff turmoil and turnover
    * Produces higher margins
    * Provides improved sales leadership
    * Is designed for Small, Medium, Major, Channel and Enterprise Markets
    * Addresses UC, Collaboration, IT, VAR, MSP, Cloud, Security and other providers and channel partners
    Schedule today for 2020 and BOGO
    https://www.linkedin.com/pulse/enterprise-sales-acceleration-b2b-professional-program-thomas-cross/?trackingId=LqjX%2Fh%2BOS5uTCIJKifPs5w%3D%3D
  • A Winning Demand Gen Strategy: Optimizing the Funnel Across the Buyer's Journey
    A Winning Demand Gen Strategy: Optimizing the Funnel Across the Buyer's Journey
    Mike Madden, Head of Commercial, Tim Ozmina, Sr. Marketing Specialist, Hayley Ferrante, Sr. Marketing Specialist, Marketo Dec 12 2019 2:00 pm UTC 49 mins
    You'll learn:

    - How to select lead generation programs and evaluate successes
    - How to plan email and nurture programs to move prospects through each stage of the marketing funnel
    - Strategic tactics to create sales-ready leads
  • End user computing trends, predictions, and best practices for 2020
    End user computing trends, predictions, and best practices for 2020
    Ruben Spruijt, Senior Technologist at Nutanix and former CTO at Frame Dec 12 2019 6:00 pm UTC 60 mins
    Nowadays business consumers expect a modern workspace to get work done, recruiting and retaining new talent has become a bigger challenge, and keeping employees engaged and productive has become more difficult than ever. IT departments are faced with an increasingly mobile workforce with devices that need to be updated, optimized, and secured no matter where they are in the world.

    That's why Desktop-as-a-Service (DaaS) is disrupting end user computing and virtual desktop infrastructure, and companies like Google and Microsoft are getting into the mix. They're partnering with end user computing firms to create solutions that can run remote applications and desktops on any device, vastly improving the user experience and making the lives of your business consumers and IT department so much easier.

    Data is centralized and infinitely more secure, the IT department can manage thousands of workspaces anywhere in the world from one console, and the end user's device, whether it's their own or corporate-owned is optimized, making the experience faster and easier to use than ever.

    For a look at the latest developments in End User Computing (EUC), virtual desktop infrastructure (VDI), and DaaS, the pros and cons of VDI versus DaaS, unique use cases and more, don't miss this VB Live event!

    Registration is free here!

    Key takeaways:

    + Tips and advice for VDI and DaaS success in 2020
    + How DaaS and VDI is evolving, and how to prepare your IT department
    + Pros and cons for Desktop-as-a-Service vs. VDI
    + Best practice for DaaS in public clouds and on-premises
  • The event marketing opportunities you’re probably missing
    The event marketing opportunities you’re probably missing
    Cvent x VentureBeat Dec 17 2019 6:00 pm UTC 60 mins
    Your live events, the ones you host, and the ones you sponsor, can do so much more. How do you know the marketing spend you’re investing is reaping sufficient ROI? And how do you measure the gains you're making over time?

    Event marketing technology can help demystify the whole process — and they're the key to event marketing success. When you integrate your events into your overall marketing mix, each one becomes an opportunity to reach, engage, and convert new customers. They'll play a central role in driving adoption, boosting customer loyalty, and opening up brand new ways to upsell and cross-sell across your company.

    To learn more about how to make event marketing a meaningful portion of your overall marketing budget, the event tools and tech that work with the marketing automation platform and CRM you already have, and how to win demonstrable results with every event, don't miss this VB Live event!

    Register for free!

    You'll learn how to:

    -Pitch events as an important part of a holistic marketing strategy to leadership
    -Run an integrated event marketing program and optimize it for success
    -Capture the data that uncovers attendee behavior at events

    Speakers:
    -Patrick Smith, CMO, Cvent
    -Sharon Summers, Director, Global Events, CPA Global
    -Ivo Lukas, CEO/Founder, 24Notion

    More speakers coming soon!
  • Augmenting reality: Creative and commercial opportunities for AR content
    Augmenting reality: Creative and commercial opportunities for AR content
    IBC365 | Dream Reality Interactive | Eurosport | Muki International | More speakers announced soon... Jan 9 2020 4:00 pm UTC 75 mins
    Across gaming, TV and commercial applications, augmented reality (AR) is unlocking valuable new formats and markets for the most creative content.

    From high-profile themed games like Harry Potter: Wizards Unite to short-form films. From investments by major telcos to commercial applications like real estate, AR is creating new opportunities for tech companies and content owners.

    Explore the technology, use cases and business models behind AR including:
    - The challenges of producing and delivering AR content and platforms
    - Which audiences are consuming AR content and in what forms
    - Successful AR formats across gaming, film & TV, and commercial applications
    - The future of AR, and how it compares with other XR formats like VR and 360 video

    Speakers:
    Dave Ranyard, CEO, Dream Reality Interactive
    Gordon Castle, SVP technology and operations, Eurosport
    Muki Kulhan, managing director, Muki International
  • Decluttering Content — The Need for Minimalism in Clear Communication
    Decluttering Content — The Need for Minimalism in Clear Communication
    Patricia D'Ambrosio, Pearson Education Jan 14 2020 6:00 pm UTC 60 mins
    In a world exploding with content, readers are overwhelmed. Learn how to maximize the impact of your writing by decluttering.

    Join Scott Abel, The Content Wrangler, and his special guest, Pat D'Ambrosio of Pearson Education, for this free. one-hour webinar. Pat will guide you on your way to helping your readers clearly understand what you are saying and keep them coming back. Learn to follow the guidelines and learn the art of friendly, minimalist writing that increases accessibility and minimizes cognitive load.

    About Pat D'Ambrosio

    During her years in search and text analytics, Pat tackled the issues of information overload. Today she is proud to work for Pearson Education, tackling information from the accessibility perspective because it's the right thing to do. Since coming to Pearson, Pat has been able to put her teaching experience and knowledge of learning challenges to work. In writing to a minimalist standard, her team supports the learning challenges of many, which benefits us all.
  • How AI is transforming enterprise analytics
    How AI is transforming enterprise analytics
    VentureBeat Jan 14 2020 6:00 pm UTC 60 mins
    Enterprise analytics will trend toward a $70 billion market in 2019, now that business users everywhere are demanding immediate, universal access to data and reporting. With the advent of AI, data access and accuracy are being improved even more. But AI also brings with it responsibilities around governance, privacy and protocol. So on one hand, AI is helping prepping clean, rich data -- for example auto-completing or correcting data where it does not exist or is wrong, or even auto-suggesting reporting dashboards, equipping decision-makers to understand what reports to follow and what the data is telling them. On the other hand, this speed and cornucopia that AI provides brings with it a new urgency to make sure that data is all safe, especially given heightened attention across industries to concerns around privacy, bias, and fairness.

    To learn more about how Ai is transforming enterprise analytics, don’t miss this VB Live event!

    Register here for free.

    Attend this webinar and learn about:
    *The importance of clean, rich data and how AI is helping this
    *Why AI dashboards will replace KPI dashboards
    *How AI and analytics approaches differ across devices -- with mobile being so much more meshed within the Internet of Things
    *How AI and analytics quickly surface problem areas in customer strategies and allow actionable insights in real time
    *The importance of clearly-defined questions in creating AI analytics dashboards

    Speakers coming soon!
  • The enterprise AI conundrum: Build or buy?
    The enterprise AI conundrum: Build or buy?
    VentureBeat Feb 18 2020 6:00 pm UTC 60 mins
    It’s do or die time: According to Gartner, the global business value from AI leapt by 70 percent last year, to $1.2 trillion, and it will triple to $3.9 trillion in 2022. So enterprises interested in getting on the AI train should jump now -- before you lose some major competitive advantages.

    Of course, the biggest challenge for enterprise companies is figuring out the build versus buy question. There’s the build-in-house model of AI implementation, with open-source toolkits and expensive, but essential new hires. The number of startups offering full-service consultation, with set-up and service is proliferating, but who do you choose, and what do you pay for? And somewhere in between those options there’s the artificial intelligence as a service (AIaaS) approach — and again, the field of vendors is crowded with options.

    There’s no easy, one-size-fits-all answer — but there are experts with real insight into how to identify your business needs, and where to get started implementing AI in the most cost-effective, profitable way possible for your enterprise. To get up front and personal with pros in the trenches now, register now for this VB Live event!

    You'll learn:
    *How to identify your AI needs
    *How to identify your decision criteria
    *The pros and cons of build and buy, and the best situations for each
    *How to get a handle on the true costs of both build and buy
  • Want your sales teams to always be closing? Adopt AI
    Want your sales teams to always be closing? Adopt AI
    VentureBeat Mar 18 2020 5:00 pm UTC 60 mins
    Sales leaders are continually on the hook to make the current quarter outperform the last, and now AI and machine learning offers brand new ways to improve workflows and conversion rates. Artificial intelligence can increase your lead and appointments by fifty percent, reduce new rep ramp time by 30 to 60 percent, and increase win rates by 10 percentage points. It can ensure a rep’s time is all impact, all the time, by automating tasks, highlighting conversation best practices, and slashing whats essentially downtime by 40 percent — and even initiate contact with leads, qualify them, follow up, and sustain them. Leaving sales reps the time and the primed field to close the deal.

    AI and machine learning technologies just keep maturing, making it easier — and smarter than ever — to plug in to a new way of doing business. To learn more about how early adopters have transformed their sales processes and enjoyed enormous gains in return, don’t miss this VB Live event!

    Register for free now!

    Attend this webinar and learn:

    How to simplify tasks that take up too much of sales' time
    *How AI will improve forecasting accuracy
    *How AI can identify coaching themes from meetings based on what top reps do better than others
    *How AI can identify which clients will be easiest to both up-sell and cross-sell
    *How AI can identify best pricing and discounts for individual clients to avoid leaving money on the table
    *The leading technologies to implement AI for sales acceleration

    Speakers:
    *Stewart Rogers, Analyst At Large, VentureBeat

    More speakers coming soon!