Get powerful insights on how to best serve today's customers. If you want to create a successful customer experience today, you will have to appeal to the need for “alone together” time. Millennials, Gen X, Boomers or Silent Generation all look for shared but individual experiences.
Join us as our product specialists take you through Reputation.com's updated and cutting-edge platform for RXM. In this live demonstration you'll see how the platform works, why we've created it and what it can do for your organization. At the end there will be a live Q&A where you can ask questions specific to your needs. We look forward to having you there!
Robert Humphrey | CMO | Onfido & Mickey Martin | Global Lead, Sales Engineering | OnfidoRecorded: May 28 202052 mins
Expectations of online businesses have never been higher. Customers expect frictionless and personalized experiences, while demanding evermore streamlined registration processes. And if they don’t get them, they’ll take their business elsewhere.
Resultantly, businesses are experiencing a profound tension. How do you balance frictionless registration, and effective identity management - so that customers are more than just an email and password in a database?
In this webinar, Robert Humphrey and Mickey Martin will be discussing how to anchor customers to real identities in an easy and secure way.
Join to learn about how:
-Anchored identities enable user-controlled re-authentication and recredentialing via biometrics
-Document-first verification with data extraction can eliminate friction, and lead to better data integrity
-Identity verification can stop fraud at the door, protecting revenue and platform trust
Paul Smith, UK & Ireland General Manager. Michael Duggan, CIO OxfamRecorded: May 28 202033 mins
Together, we are facing a truly unprecedented situation. The global coronavirus pandemic is affecting all of our families, our businesses, our communities, and our way of life.
Our hearts go out to anyone who's been impacted by the virus, either directly or indirectly. At Salesforce, as at your companies, we’re focused on the health and safety of our employees, families and communities. However, we are very conscious that all businesses are in uncharted territory, Salesforce was built to handle moments like this, and our relentless commitment to your success is stronger than ever. Our company was founded on core values -- trust, customer success, innovation, and equality -- and our values are unwavering and continue to guide everything we do.
During this time, we wanted to update you on how we’re approaching the situation for the UK and Ireland at Salesforce. Please join Paul Smith, UK & Ireland General Manager, who welcomes special guest Michael Duggan, CIO Oxfam. They will discuss how Oxfam, a major nonprofit group is using technology to respond to crisis in this time of need.
BRC & SAS UK and IrelandRecorded: May 28 202041 mins
We are in unprecedented times. Supply and demand across the industry has changed beyond recognition as we, as a nation, act to respond to the Coronavirus. Retailers need to manage and optimise their supply chains to cope with the current crisis. Forecasting demand and ensuring supply of essential and non-essential goods - in-store and online – as we enter different phases of the outbreak, with no blueprint to fall back on, is a huge test for retailers of all shapes and sizes.
SAS UK and Ireland are working with a number of retailers right now to try and help them address this fundamental challenge. We are bringing them in to share the learning and offer practical advice and solutions to help you through this immediate period, and as we begin to recover from the worst of this global pandemic.
•Gain insight into the pattern of demand and supply across the retail industry right now
•Understand how other retailers have been working to forecast and manage their supply and demand during these unprecedented times
•Find out how other retailers have been optimising their supply chains to deal with the current crisis
•Gain advice on what you can do to best manage your supply and demand in the immediate term
•Explore how you can effectively forecast and manage your supply and demand as we enter different phases of this pandemic
Paul Moxon, SVP Data Architectures & Chief Evangelist, DenodoRecorded: May 28 202058 mins
The financial industry is undergoing a massive digital transformation, and banking institutions are on the road to becoming digital financial technology organizations. This is driven by many factors, some of which include, the need to improve customers experience (CX) through tailored products and services, staying competitive in an ever more competitive market with new challengers, adapting to new delivery channels, and advances in technology.
Data is at the center of this digital transformation, but caution needs to be taken to ensure customers’ data rights, privacy and security are top priorities, especially with initiatives like Open Banking and shifts to Cloud environments. So how do banks move forward, living up to market expectations and staying competitive while protecting their customers and complying with regulations?
Banking institutions need to update their legacy systems and implement strategies and services that will transform them into digital financial organizations. They need agile access to information that can be leveraged to make timely business decisions, yet still fulfill the regulatory requirements.
Banks in the digital transformation era, need a single view of all their data and a way to establish security controls across the entire infrastructure.
In this webinar, we will discuss how data virtualization can update and modernize data architectures in the digital transformation era. We will present success stories of banking companies who already use data virtualization to differentiate themselves from the competition, optimize processes, and create new business opportunities through more agile data management.
Andrea Zinno - Data Evangelist - Denodo, Paolo Crivelli - Technical Sales Director Italy - DenodoRecorded: May 28 202074 mins
WEBINAR IN ITALIANO - DENODO ITALIA
In tutte le aziende c’è una sempre più forte necessità di ottenere informazioni e indicazioni da dati che continuano a crescere in numero e varietà delle fonti, e in cui la componente non strutturata sarà presto prevalente.
La maggior parte delle soluzioni più classiche, come i tradizionali Data Warehouse (DW) e i Data Lake hanno una governance più complessa e non garantiscono un accesso agile ai dati. I sistemi di BI devono supportare nuove forme di reporting e di analisi, come l’analitica self-service, le analisi investigative, la data science, gli utenti esterni come clienti online, partner e fornitori, le nuove tecnologie di memorizzazione come Hadoop e NoSQL, le fonti di dati esterne, come i dati sui social media e gli open data, e infine le grandi quantità di dati. Inoltre, è necessario accelerare il time to market per i report.
La soluzione a questo nuovo scenario, secondo gli analisti, è il data warehouse logico (LDW), che ha dimostrato avere una base più agile per la delivery e la trasformazione dei dati, semplificando il collegamento rapido di nuove sorgenti dati.
Partecipa a questo webinar per approfondire:
• Come rendere disponibili in modo agile e veloce nuove fonti di dati per gli analisti e i data scientist
• Come la tua organizzazione può migrare in modo graduale e con successo verso un'architettura LDW flessibile, senza stravolgere l'attuale sistema di BI
• In che modo il Logical Data Warehouse aiuta ad integrare l'analisi self-service con le altre forme più classiche di business intelligence
Frank Hoekstra, SVP & Head of Europe, IR | John Ruthven, CEO, IR | Andrew Small, Digital Solutions Director, BTRecorded: May 28 202061 mins
In an effort to support businesses around the globe, IR has leveraged it's long standing and strategic partnership with BT, one of the world’s leading communications services companies, to bring our community a live talk webinar where we discuss the extensive measures organizations are taking to scale-up remote working quickly, as well as how BT and IR have supported this need.
Along with how organisations look to keeping the modern workforce connected, we will also discuss the potential of this becoming the new way of working.
Below are the key themes and topics to be discussed:
• How are Service Providers stepping in?
• UC is a combination of software and services. What are Service Providers doing to help, or being asked for?
• How are BT and IR customers changing their strategies to keep their people connected?
• What strategies should IT leaders adapt to drive a connected workforce? Where does security play a part?
• What happens once the dust has settled?
Pradyut Vatsa, APAC Sales Lead, Temenos, Kamal Chandramohan, Client Engagement & Solutions Manager, Aspire SystemsRecorded: May 28 202074 mins
Neobanks need 3 key elements:
1.Resilience for performance and robustness
2.Rapid repsonsiveness to prevailing market forces and fluid customer demands; and
3.Speed to market
With the COVID-19 outbreak, launching a neobank might seem as if it got all the more tougher. Well, think again! Aspire Systems and Temenos, the banking software specialist, present a tell-all on how to kick start a neo-bank in 90 days from scratch with a light yet powerful technology stack, in any business storm.
Covid-19 has brought many pressures to the global economy, and whilst plans for development and growth have not stopped, for many organisations they have slowed whilst they deal with business continuity and managing their long term future. In banking, performance, resilience and the ability to quickly respond to customer needs has never been more in the spotlight. With this in mind, Aspire Systems and Temenos, the banking software specialist, present a tell-all on how to kick start a neo-bank in 90 days from scratch with a light yet powerful technology stack, in any business environment.
What’s in store for you in this webinar?
•Understand the necessary roadmap for a Neobank – what tech you need to focus on, week wise, month wise
•The combination of Temenos Transact on cloud and Temenos Infinity to kick start operations in 90 days
•Find out what is the most appealing banking solution in the market and why it matters much more in these uncertain times
•Get a sneak peek into the success story
Along with this webinar, you’ll also be getting exclusive access to the latest Neobank report powered by Temenos and Aspire Systems.
Register to tune in on May 28th at 11:30 AM SGT and find out why this is unmissable.
Chaitanya Yinti, Sr. Director PMM, ForgeRock & Steve Giovannetti, CTO & Founder, Hub City MediaRecorded: May 27 202061 mins
Within a dynamic business environment, ensuring that users have the right level of access quickly and efficiently is critical.
Join ForgeRock’s Senior Director, Chaitanya Yinti and Hub City Media’s CTO and Founder, Steve Giovannetti, as they demonstrate how a modern governance solution addresses advanced governance user cases, such as:
- Dynamic access reviews based on changes like M&A, reorganization or a simple transfer of an employee from one manager to another
- Exceptional user experience during ad-hoc access requests
- Triggering certifications based on quantitative analysis
- Automated entitlement discovery and certification
- Certification of access policies in Access Management systems
This webinar will also showcase the seamless connections between systems, users and administrators, and how Identity Governance processes don’t need to be tedious or complex.
Join us for this highly informative webinar. Space is limited. Register to reserve your spot today.
Carter Hostelley, Founder and CEO at Leadtail.comRecorded: May 27 202036 mins
Social media is the frontline of digital marketing. Not an easy job in normal times let alone during a global pandemic. Whatever your marketing role, it’s critical you understand the right way to approach social media in these precarious times. This is especially true as buyers start to transition their mindset from "Crisis to the New Normal".
In this webinar, you’ll learn:
- The three stages of crisis and what it means for your social media strategy
- How buyer conversations are changing on social media
- Examples of social media posts done right and wrong
- Six-point checklist for what you should do right now
Leticia Viola, Ecuavisa | Christian Barreto, Liberty Seguros | Dan Katz, AcquiaRecorded: May 27 202070 mins
Crear una experiencia digital que ofrezca lo que los clientes quieren ahora comienza con la comprensión de sus necesidades y deseos, y el desarrollo de una estrategia inteligente. Durante este evento virtual, examinaremos las formas más efectivas para que todo suceda.
Asistentes al evento escucharán a Dan Katz, Gerente Senior, Ingeniería de Soluciones, Acquia, mientras comparte cómo comprometiéndose a la experiencia del cliente impulsará la lealtad del cliente ante una pandemia global. También escuchará a Leticia Viola, Gerente Digital de Ecuavisa, y Christian Barreto, Gerente de Iniciativas de Liberty Seguros cuando compartan cómo el entorno actual está impactando las estrategias digitales en sus empresas. Y finalmente, los presentadores discutirán cómo la crisis está impactando las estrategias digitales, cómo puede saber si su propio enfoque está funcionando y qué oportunidades tendrá 2020.
Paul Richer, Petya Milkova, Kelly Cookes and Maksim Izmaylov.Recorded: May 27 202059 mins
While the effects of the COVID-19 pandemic remain unknown, we must plan for the recovery and share experiences, cross-segment, throughout the travel industry. In the meantime we adapt to new organisational and cultural realities and leverage technologies that help us to foster and maintain customer loyalty.
Our panel are travel industry leaders, at the coalface, dealing head-on with the issues of today. And looking forward to better times, they will be discussing loyalty, payments, credits & refunds, cyber-security and distribution - how the application of available technologies can drive passenger movement more quickly when it returns post-Covid.
Mark Floisand, SVP Product & Industry Marketing at CoveoRecorded: May 26 202046 mins
We are in a new reality: one where shoppers are confined to their homes, and retailers have shut their doors. A reality in which retailers need to react now to cope, and adapt quickly to compete once we get through this.
With the online shopping channel now being the only channel, brands and stores have to quickly roll out intelligent, personalized online shopping experiences that meet customer expectations – or risk losing them for good.
View the webinar to get answers from Mark Floisand, SVP Product & Industry Marketing at Coveo, to see how companies are dealing with this new reality by leveraging AI & data. You’ll learn how to:
- Make the most of your online channel, now.
- Enable shoppers to find, explore and buy products, intuitively.
- Deliver personalized product and content recommendations for each shopper.
- Balance the shopper’s experience with what makes business sense for you.
John Baker, Jorsek Inc.Recorded: May 26 202061 mins
Creating DITA content for the first time is exciting! You’ve started creating structured content with incredible potential. But, now that it’s written, you need to actually… manage it.
Join Paul Perrotta, The Technical Communication Wrangler, and his special guest, John Baker, Professional Explainer & Content Strategist at Jorsek Inc., makers of easyDITA, for this free one-hour webinar. In this webinar, we’ll explore the Component Content Management System, and we will unpack all the fundamental questions around these systems such as:
1) What is a component content management system?
2) How are they unique?
3) Do you really need one?
4) What criteria should you consider when selecting a system?
We chat with globally recognized content strategist, Noz Urbina, about the roles, relationships, and differences, of content designers, UX writers, and content strategists. Urbina will discuss ways we can improve our work by learning from others in related disciplines and by working to operationalize content production.
Noz Urbina is a globally recognized leader in the field of content strategy and customer experience consultancy. He’s well known as a pioneer in customer journey mapping and adaptive content modeling for delivering personalised, contextually relevant content experiences in an omnichannel environment. He is also co-author of the book “Content Strategy: Connecting the dots between business, brand, and benefits” with Rahel Anne Bailie.
Алексей Сидоров, Главный Евангелист и Директор по управлению данными, DenodoRecorded: May 26 202059 mins
В нашу эпоху головокружительных достижений в области искусственного интеллекта, облачных вычислений и передовой аналитики, как ни странно, многие организации по-прежнему полагаются на архитектуры данных, построенные в прошлом веке.
Однако, ситуация быстро меняется с ростом применения виртуализации данных в реальном времени для обеспечения безопасного, логического доступа к информации. Данный подход позволяет отказаться от физической трансформации и перемещения данных в хранилище, прежде чем они могут быть использованы бизнесом.
Посетите этот новый вебинар на русском языке, чтобы узнать:
- Что такое виртуализация данных?
- Чем данный подход отличается от других корпоративных технологий интеграции данных, таких как ETL
- Почему крупнейшие организации используют виртуализацию в масштабах всего предприятия
Узнайте больше о проблемах интеграции данных, решаемых с помощью виртуализации и вариантах применения этой динамично развивающейся технологии.
Silvia Scorrano- Head of CX, BitBang; Monica Versino- Sales Executive; Serena Di Luca-Customer Success Manager,ContentsquareRecorded: May 26 202043 mins
Customers buy experiences, not products!
La proposta di servizi e prodotti di qualità non basta a soddisfare le alte aspettative degli utenti che vogliono vivere un'esperienza online unica, fluida e coinvolgente.
Offrire loro un’esperienza su Sito o App semplice ed intuitiva in tutti i suoi step, dalla Homepage al funnel d’acquisto, è fondamentale per evitare frustrazione e abbandono.
La vera sfida parte dalla capacità delle aziende di saper misurare la Customer Experience in maniera efficace.
Come? Seguendo una strategia di misurazione data-driven basata su Insights ottenuti dal reale comportamento degli utenti e non tramite intuizioni o viste parziali dei dati.
Durante il webinar vi racconteremo:
- il valore della Customer Experience nella cultura aziendale
- come si misura l’Experience con la CX Analytics
- l’importanza della tecnologia di CX/UX Analytics
- come strutturare un metodo data-driven che dia di fatto insights azionabili
- success story: come un noto brand italiano del lusso ha perfezionato la propria Customer Experience!
Siem Uittenhout, Presales Consultant at Artificial SolutionsRecorded: May 26 202032 mins
Never before have companies had to react to change as quickly as in the current times. Indeed, agility has become a crucial skill in a volatile, uncertain, complex and ambiguous environment. Companies that are not able to react quickly to unexpected crisis have an unclear future whilst for those companies that respond quickly to market demands are likely to have a bright future and come out of this crisis stronger than ever.
In the conversational AI space, agility is illustrated by creating and deploying new solutions quickly.
Yet the rapid deployment of AI has traditionally always been challenging as it typically requires vast amounts of data to train ML models. In addition, advanced intelligent assistants need to be able to interact with backend systems and are (or should be) accessible from a wide range of channels.
In this webinar, Siem Uittenhout, Presales Consultant at Artificial Solutions, will demonstrate how Teneo, the leading conversational AI platform for the enterprise, has a unique hybrid approach that combines the best of linguistic and machine learning in one solution. This remarkable feature together, with other capabilities demanded by large multi-national enterprises, makes it possible to deploy advanced intelligent conversational AI solutions in a matter of weeks.
Do not miss this opportunity to gain advantage towards your competition.
Danny Ellis, Reltio | Paul Veilleux, Reltio | Swati Sinha, ReltioRecorded: May 22 202025 mins
We are seeing the impact of the global pandemic on consumer packaged goods(CPG) companies. Changing buying behavior will accelerate the Shift to Digital and Direct to Consumer transformations.
Watch this 25-minute demo to learn:
- How to use your customer data to create personalized customer experiences
- How to manage multi-channel consent management and channel preferences
- 6 easy steps to empower your teams with Connected Customer 360 profiles
Hosted by Marten den Haring, PhDRecorded: May 21 202042 mins
Webinar Series: Re-engaging Patients and Employees Post-COVID 19
As cognitive and regulatory barriers have been cleared by the impact of COVID-19, usage and satisfaction has increased exponentially for both patient and physician—physicians gain a more holistic understanding of home and circumstances, while patients get to make eye contact with their physician again. This has paralleled a shift in telehealth usage not just for urgent care but for chronic conditions and mental health, highlighting the potential for increased access to care while maintaining empathy.
Join Lirio COO Marten den Haring as he talks with Ann Mond Johnson, CEO of American Telemedicine Association, about the role of virtual care in this reopening phase and the opportunity to meet people where they are.
Micki Collart, Sr. Product Marketing Manager at Treasure Data and Yili Huang, Sr. Product Manager at Treasure DataRecorded: May 21 202046 mins
Acquiring and keeping customers in uncertain times is a skill that everyone’s trying hard to sharpen. Customer Data Platforms for some, have been relegated to the ranks of customer retention and loyalty business process. But did you know that the same powerful technology that many successful businesses are already using to predict and personalize customer interactions can also be used to prospect for new customers?
In the latest Arm Treasure Data release, we’ve introduced new features that not only streamline cross-channel advertising activities, but also empower marketers with visibility into their buyers’ journeys. In this webinar, we’ll show you how to extend your marketing reach through new identity resolution techniques and new advertising channels. We’ll also demonstrate how you can find and keep new buyers with greater visibility into customer journeys at scale. Join us on May 21 at 10:00 a.m. PST, for an overview of our new product launch and demonstration of our new Customer Journey Orchestration feature.
Here are a few of the highlights of this release:
·Customer Journey Orchestration allows marketers to track buyers through a purchasing journey at scale. Influence the path to purchase for greater conversion and marketing attributable sales growth.
·New AdTech connectors open new channels for greater marketing reach. Marketers can now suppress ad lists intelligently across ad networks, reduce the days it takes to launch campaigns and decrease the overall costs of acquisition.
·Increased investment in supporting our global operations makes onboarding new Treasure Data users and implementing new use cases easier. Faster adoption across regions, divisions and functions, helps improve CDP return on investment.
Doug Harp, Bill O'Such & Ben Tao, Momenta Partners, Stefan Hofmeyer, Global PMI PartnersRecorded: May 21 202058 mins
M&A is increasingly critical in the Internet of Things (IoT), Industrial Internet of Things (IIoT) and Digital Industry market (i.e. the digitization and associated integration of digital technologies in the industrial sector) and is the primary way fast-followers who face disruption can react before they lose market share and profitability.
However, identifying the right acquisition strategy in a rapidly changing market requires much more than choosing a company from a landscape diagram of logos. How does a company in energy, manufacturing, industrial, transportation or logistics find the right targets that leverages their “crown jewels” and their “opportunity to win”. Even with a crisp strategy, how do you identify value drivers and create a clear integration plan for success?
This webinar will be moderated by Doug Harp, Managing Partner of Momenta Advisory in association with a panel of thought leaders and experts in Digital Industry M&A. This includes Stefan Hofmeyer, Partner, Global PMI Partners and from Momenta Partners, Bill O’Such, Principal Partner and Ben Tao, Partner.
In this webinar we’ll explore:
· M&A trends in IoT, IIoT and Digital Industry
· How can M&A ensure you aren’t left behind in a growing market and can leap-frog the competition?
· How do you tell the difference between a good and a bad M&A Strategy?
· Why conventional M&A via Investment Bankers won’t work at this stage of the market
· How to identify the right targets in a dynamic and immature market
· How to ensure success in an M&A transaction from discovery to Post-Deal optimization
Dries Buytaert, Angie Byron, Gábor Hojtsy, Tim LehnenJun 1 20202:00 pmUTC63 mins
June 3rd, 2020 marks the launch date of the highly-anticipated release of Drupal 9 within the Drupal community.
As with any major release of a new version of Drupal, this prompts many questions. "What will change from Drupal 8 to Drupal 9?", "What experience can I expect with Drupal 9?" and "How do I prepare my site today?" Whether you are on Drupal 6, Drupal 7 or Drupal 8, we have answers for you.
Watch Dries Buytaert, the Founder of Drupal and Acquia’s Co-Founder & CTO, alongside Drupal experts Angela Byron & Gábor Hojtsy as they share insights on how to prepare for the release of Drupal 9, followed by an audience Q&A session moderated by Tim Lehnen, Drupal Association’s CTO.
In this session, you’ll learn:
- What to expect from Drupal 9
- How you can prepare your site, whether you’re on Drupal 8 or previous versions of Drupal
- The resources and tools available to make the upgrade as seamless as possible
- What you can expect from the Drupal 9 experience and the benefits of upgrading
Вячеслав Тупиков, архитектор решений ArcSight, Micro FocusJun 2 20208:00 amUTC75 mins
Уже ставший традиционным для Форума пользователей ArcSight открывающий доклад, в котором мы рассмотрим последние изменения в продуктовой линейке Security Operations и а также заглянем в возможное будущее продуктов и решений Micro Focus в области информационной безопасности.
Chris Roxburgh - Maguire TrainingJun 2 202010:00 amUTC60 mins
75% of UK business people have a LinkedIn profile, but few prepare it properly for that potential client visit. With over 10 million UK members using LinkedIn every day, it must be worth investing some time in ensuring that your profile makes that all-important good first impression.
Just as you wouldn’t attend a sales pitch unprepared, wearing shorts and a tee-shirt this webinar will demonstrate how to avoid the online equivalent with your LinkedIn profile. We will demonstrate how to build a profile that will impress visitors and create a hunger to learn more about you and your services.
5 Key takeaways:
1.The sheer scale of the opportunity offered by LinkedIn
2.That by using this most underestimated sales aid properly, you will become one of the 1% who do!
3.The power of a direct message
4.The importance of good, mixed content
5. That people buy people, so do your profile justice
Joe McEvoy, Head of Innovation & Digital at Priory GroupJun 2 20201:00 pmUTC44 mins
Join us for a webinar on how Healthcare and Life Sciences companies can navigate through change and adapt to the new normal. We will present Salesforce’s perspective on the changes brought by COVID-19, and we will hear Joe McEvoy, Head of Innovation & Digital at Priory Group, discuss how they have digitally transformed their business in Healthcare to continue to help their patients and customers. Priory Group moved from zero online sessions for patients before COVID-19 to over 1,500 sessions online to continue to support their patients.
Join award-winning messaging strategist, Brendan Dell, founder of B2H Agency and The Daily Creative, for a one hour webinar covering how and why you should consider adopting a story-driven go-to-market messaging strategy. Dell will share with you the eight elements of a positioning story and will provide tips on how to craft your own. You'll also learn the six questions to ask that reveal if you have a positioning problem.
Brendan Dell is an author of "The 12 Immutable Laws of High-Impact Messaging" and has been called “one of the finest minds working in marketing today.” He and his team at B2H create unignorable tech brands—including Cvent, Expedia Group, UserTesting, Radar First, and other market-leading companies. At the Daily Creative, he shares advice and resources to help creatives level up their life, earnings, and work.
Mike Raley, SVP Marketing - Coveo; Ezmie Bouchard, Product Manager - Coveo; John Ragsdale, VP Research, Technology - TSIAJun 2 20205:30 pmUTC47 mins
Many organizations planned to improve their digital self-service offerings in some way this year: investing in chatbots, in-product help, communities, knowledge management, video content, search, and more. But given the new reality we’re all living in, your customers need better digital self-service now. It just can’t wait.
This research-based briefing designed to help you quickly adapt to your customers’ needs for self-service - and take the pressure off your contact center - fast. You’ll learn the practices of digital experience leaders from Informatica, Ellucian, VMware, Tableau, and others which are proven to:
- Help customers easily find information on their own, using the data and knowledge you already have.
- Connect customers with answers where they are and enable them to resolve issues using your lowest-cost channels.
- Reduce the pressure on your support engineers by empowering them with swift access to all of the contextually relevant knowledge they need to solve cases.
Join us as our product specialists take you through Reputation.com's updated and cutting-edge platform for RXM. In this live demonstration you'll see how the platform works, why we've created it and what it can do for your organization. At the end there will be a live Q&A where you can ask questions specific to your needs. We look forward to having you there!
Sales Funnel Advisory Specialist Peter StrohkorbJun 2 202011:00 pmUTC52 mins
If you are in Sales then you have a Sales Funnel. Just how effective is it? How can it be streamlined and accelerated for growth?
In this webinar, Sales Funnel Specialist Peter Strohkorb will present and explain the 10 ways you can streamline and accelerate your Sales Funnel.
Peter will leave time for your Q&A and he will make you an unbelievable and complimentary offer at the end of the webinar.
Register now, or miss out.
Advanced data science techniques, like machine learning, have proven an extremely useful tool to derive valuable insights from existing data. Platforms like Spark, and complex libraries for R, Python and Scala put advanced techniques at the fingertips of the data scientists. However, these data scientists spent most of their time looking for the right data and massaging it into a usable format. Data virtualization offers a new alternative to address these issues in a more efficient and agile way.
Attend this webinar and learn:
• How data virtualization can accelerate data acquisition and massaging, providing the data scientist with a powerful tool to complement their practice
• How popular tools from the data science ecosystem: Spark, Python, Zeppelin, Jupyter, etc. integrate with Denodo
• How you can use the Denodo Platform with large data volumes in an efficient way
• About the success of one of our clients has had as a result of seasoning the Machine Learning and Blockchain Landscape with data virtualization
Omer Artun Founder and CEO, AgilOne Chief Science Officer, AcquiaJun 3 202010:00 amUTC57 mins
Marketers have it easy, right? Flush with piles of customer data, it should be simple to know exactly who your prospects and customers are, target them with the perfect message, and grow your revenue from the data you own.
But it's not.
There is more data than ever before, but marketers struggle to know the most basic details of their customers:
-96% of marketers are challenged in building a comprehensive, single view of the customers
-40% of marketers are unable to personalize because of the inability to link data across disparate technologies
It doesn’t have to be this hard.
Watch Acquia’s AgilOne webinar to learn how you can use machine learning to unlock siloed data and gain a single view of your customers.
Kenny Milliner, Richard ThorpeJun 3 202012:30 pmUTC45 mins
Join HCL Commerce and IBM GBS iX as they share how to accelerate your digital transformation through a headless commerce approach. Modernizing your business and simplifying your infrastructure is possible with HCL Commerce and IBM GBS iX
Susana Lopes, Senior Product Manager at OnfidoJun 3 20203:00 pmUTC23 mins
What does effective onboarding look like? It’s a balancing act. With user friction, identity proofing and effective KYC all fighting for attention. In this webinar, Susana Lopes, Senior Product Manager at Onfido, considers how best to assess these competing factors in creating an ideal user onboarding flow, and how biometrics can help to mitigate traditional tensions.
She will be discussing:
- The evolution of account opening in the modern age and how user experiences have changed
- The principles of proportional risk, and how they can help you ask for more at the right moments
- How biometrics can help increase security and confidence in identity proofing
David Raab, Founder at CDP InstituteJun 3 20205:00 pmUTC45 mins
New privacy rules have triggered changes that are reshaping the customer experience landscape. Customer Data Platforms (CDPs) are central to balancing privacy requirements with marketing effectiveness.
In this webinar, David Raab, Founder at CDP Institute, will reveal:
·How to resolve the conflict between privacy and personalization
·Why the death of cookies will lead to a rebirth of advertising
·Tactics that make customers eager to share their personal data
·Privacy features to look for in a Customer Data Platform
Anne-Céline Muller (Worldline), Michael Petiot (Worldline), Adélaïde Hervagault (BeMyApp), Christophe Remillet (Onevisage)Jun 4 20208:00 amUTC60 mins
Welcome to Worldline e-Payments Challenge webinar ! FinTech from all around Europe are competing to get a chance to take part in the next edition of the e-Payments Challenge in September. Thanks to this webinar you will be able to learn and discover more about this thrilling 3-days co-innovation journey which would allow you to work hand in hand with Worldline customers and experts. You will get the chance to have all key stages presented to you, from the application day to the pitching session. You want to know what’s in it for you ? Then take part in the webinar and learn about all the opportunities and advantages that the e-Payments Challenge could bring to you!
Chaitanya Yinti, Sr. Director PMM & Allan Foster, Chief Evangelist, ForgeRockJun 4 20201:00 pmUTC60 mins
Based on the state of my organization’s legacy IAM system, what is the best plan for migrating to a more modern platform? What is the best way to execute that plan, while also maintaining the current platform, its availability and integrity of data?
Join ForgeRock to learn how to make migrating IAM systems seamless, and the best strategies to consider for deployment.
•Parallel Deployments vs. Coexistence vs. Rip-and-Replace: Which method makes sense for your organization? What are the pros and cons of each?
•How to migrate efficiently, successfully and securely
•Why migrating a wide variety of applications can be a roadblock, and how to overcome it
•Use Case Spotlight - Successful client journeys
Every major player in the media and entertainment industry is rethinking its content strategy to gain market share and increase customer loyalty by delivering engaging, diverse, and personalized content. With billions of records getting generated daily, these companies are struggling to analyze the most-viewed content and identify trends in viewership by tying content to different customer segments. The spike in usage means you have to work through much wider data, deeper than ever before. Traditional data warehouses cannot scale to accommodate this growing viewership data and deliver the desired BI performance.
Join our webinar to learn how Kyvos builds a BI acceleration layer on top of your cloud or on-premise data lake and lets you analyze trillions of data points in seconds using your existing BI and data science tools.
You’ll also learn from real-life use case of the world’s leading global content provider, that is using Kyvos to:
- Understand viewership behavior, patterns, trends, churn
- Deliver accurate recommendations to millions of customers based on their history and preferences
- Predict which content will work better vs. others through intersections of metrics
- Negotiate smartly with advertisers and networks as per viewership demographics
We chat with Rahel Anne Bailie, Director of Content at Babylon Health, about the dirty little secrets seldom discussed amongst content industry professionals. A world-renowned content strategy expert, and co-author of the book, "Content Strategy: Connecting the Dots Between Business, Brand, and Benefits", Bailie argues that in order to be prepared for success, we must have a practical and realistic vision of what's possible.
Evan Bartlik, Technical Consultant at EggplantJun 4 20203:00 pmUTC22 mins
Enterprise business applications are effective tools to helping you serve your business and your client. Learn about what they are, how Eggplant automate their testing and how testing impacts your CI/CD pipeline.
Lizanne du Plessis and Peter FabriciusJun 8 202012:00 pmUTC75 mins
During these challenging months of COVID-19, tourism is experiencing a decrease in bookings. However, your audiences are spending at least 29% more time on social media, giving you the ideal opportunity to BUILD YOUR BRAND online – and be ready to reap direct bookings when the tide has turned.
In this webinar, Springnest and Eco Africa Digital collaborates to help the tourism industry navigate as smoothly as possible through the following few months.
Our teams of digital marketing specialists come together for a 45-minute discussion on the most important aspects of the Digital Marketing Funnel and how to run successful social media campaigns that will convert into direct bookings via your own website when travel opens up again.
Chris Tew & Alexander HoffmannJun 9 20208:00 amUTC60 mins
The world has fundamentally changed since the start of 2020 as businesses frantically work to adapt to the new normality driven by COVID-19. Where the growing cost of contact centre operations was once king, scalability and continuity of service will be the new master!
One of the ways in which companies are increasingly building this continuity, resilience and scalability is to embrace conversational AI to help reshape their strategy for business operations, people and assets.
It is now time to reimagine the future and start planning decisively.
In this thought-provoking webinar, Artificial Solutions’ VP Chris Tew and AI specialist Alexander Hoffmann will present how companies around the world are leveraging Conversational AI in innovative ways and putting themselves in pole position to strategically benefit from the technology in delivering resilient, efficient and agile customer service. The speakers will also showcase a live solution.
This webinar will arm you with all the information you need to understand the ‘Why’, ‘How’ and ‘What’ you need to do to successfully implement Conversational AI in your organization.
Иван Лопатин, Технический эксперт, ДиалогНаукаJun 9 20208:00 amUTC60 mins
SIEM является критичной системой в SOC и требуется обеспечивать постоянный контроль за ArcSight ESM и его компонентами. Необходимо проводить регулярный анализ журналов событий системы на наличие критических ошибок или отклонений, чтобы оперативно выявлять проблемы и возможные инциденты.
В докладе будут рассмотрены следующие задачи:
• Анализ состояния БД
• Анализ корректности работы контента
• Анализ работы ОС
• Анализ правильности настройки SIEM
• Анализ критичных ошибок в журналах событий