In this SaaS and subscription economy, the key to success is customer success. This is much easier said than done as client ecosystems are constantly evolving and their needs and aptitudes vary. Join this community to engage with leaders who are prioritizing and pioneering customer success by helping clients maximize ROI, inspiring account growth and strong client retention.
Account managers, lawyers, consultants – these are examples of client facing individuals were hired for a specific skill set. They don’t see themselves as salespeople and they definitely don’t want to be called salespeople; but, at the end of the day they must drive revenue. This webinar will give you some actionable strategies for helping non-sellers build relationships, leverage existing relationships and grow their business.
Finally the 3 real simple survival tips to guarantee any sales manager - time deprived or not – to lead a team who crushes their numbers consistently. Once you know the CRT Survival Formula your team will always be #1 on the leaderboard and you will be indispensable to your company.
In Hiring Sales Super Stars, you will learn how to effectively select top-performing salespeople. Steven will teach you a three-step, systematic process to identify better reps who can deliver improved team performance and sales results.
When your prospecting time is jammed, but the sales pipeline isn’t, it’s time to switch up your approach. Discover 3 marketing strategies (yup, marketing strategies!) that you can use as a sales rep to widen your net and reach more prospects. Mix up your prospecting and fill your pipeline!
Senior Sales Leaders, Sales Managers and Account Managers will all learn about:
How to spot a TOP opportunity
Why a War Room approach works and delivers top $$$’s
What you need to know about War Room strategy
Three big roadblocks and how to avoid
Key points to ensure ongoing success with account based selling
In a changing market, ensuring sellers are effectively enabled is key to success—often easier said than done. While many companies have instituted a Sales Enablement function, they struggle through its execution. The disconnect between those with high expectations for Sales Enablement and those performing the role has made the whole process extremely painful. Only 1/3 of organizations have met or exceeded their Sales Enablement outcomes in the last two years. So what are you waiting for? Watch and learn as our experts talk about how to:
- Align the expectations and execution of your Sales Enablement function
- Ensure your sales leaders and sales enablement roles are in lock-step
- Apply the Sales Enablement Performance Model in your own organization
- Place the customer at the center of your sales enablement efforts
Wealth management is in the midst of a digital revolution. One-to-one, product-driven advice is being displaced more and more by hybrid advice, which offers a blend of digital capabilities and access to advisors as needed.
Accenture has explored investors’ preferences for managing their wealth using digital tools and how this is changing the operating models for wealth management firms.
Likewise, Salesforce has identified powerful technology solutions tailored for wealth managers to help deliver advice digitally, in addition to traditional methods, via the advisor relationship.
Listen in to get fresh insights from Accenture’s latest research and Salesforce’s new solutions to help you successfully navigate the changing landscape in wealth management and understand the future of investing.
View on Financial Planning:
The first step in closing a sale is the initial meeting. Do you want more of those? Learn:
-What motivates the right decision makers
-How to find the ideal prospects
-The secret to creating compelling messaging
-Objection responses which work
-Secrets to hiring the right hunter
-Techniques for creating urgency
Don't exacerbate turnover issues or risk losing skilled talent by giving up too soon on under-performers. Instead, take a look at these root causes for a lackluster performance and turn this situation around.Your colleagues and business partners will become more engaged and elevate their performance when you take this approach.
Today’s consumers are already using AI. There are three key reasons why AI is booming now:
1. Proliferation of data
2. Algorithmic advances
3. Compute power - Enterprises should get started now
Hear what Accenture and Salesforce are saying about AI, in a conversation with Salesforce Chief Scientist, Richard Socher, and Accenture Global Managing Director of AI, Nicola Morini-Bianzino, "Why AI Now?"
B2B companies are looking for ways to provide a great B2C-style buying experience for their customers as a competitive advantage. CPQ provides B2B companies the opportunity to deliver great buying experiences across all channels, without over-rotating toward eCommerce.
Join guest speaker, John Bruno, Analyst from Forrester Research and Giles House, EVP of Product & CMO at CallidusCloud, as they explain how sales technologies have transformed and how CPQ positions B2B companies to deliver and support consistently high quality customer experiences.
Join this session to discover what science reveals as some of the worst sales leadership practices today. How might some of these common sales development practices actually hurting the bottom line and preventing the improvement of sales people? Is your company in danger of creating it’s own sales problems?
AI is the future for everything that can be described as data. With time, AI continues to learn on data. Democratizing intelligence across companies of all sizes, AI is for everyone.
Hear what Accenture and Salesforce are saying about AI, in a conversation with Salesforce Chief Scientist, Richard Socher, and Accenture Global Managing Director of AI, Nicola Morini-Bianzino, "The Future of AI."
Humans remains at the center of AI. It's about replacing tasks, not jobs. AI adds a new level of personalization and teaches us what makes us human. With AI, creativity will become more important is the workplace.
Hear what Accenture and Salesforce are saying about AI, in a conversation with Salesforce Chief Scientist, Richard Socher, and Accenture Global Managing Director of AI, Nicola Morini-Bianzino, "AI and Productivity."
Advancements in AI must benefit all parts of the population, and should be "Responsible AI". As it can affect people, AI must come with high ethics.
Hear what Accenture and Salesforce are saying about AI, in a conversation with Salesforce Chief Scientist, Richard Socher, and Accenture Global Managing Director of AI, Nicola Morini-Bianzino, "Artificial Intelligence for a Better World."
Are you effectively managing performance in your district?
In Managing Performance Made Easy, Steven shares his sales managers simple approaches to conducting quarterly business reviews, managing non-performing sales reps and managing your boss.
In this webinar, you'll learn how to:
•Implement a simple performance management process
•Conduct impactful quarterly business reviews
•Effectively manage non-performing sales reps
•Successfully manage your boss
Sales Culture happens by design or by accident. If you're not creating the sales culture you need to succeed, then your sales team may be adrift in a mish-mash of mixed cultural signals that are subject to individual interpretation. Join me to get a step-by-step guide for designing a sales culture that drives productivity, represents your employer and marketing brand, and clearly defines what/why/how sellers should be doing in day-to-day sales activities.
The typical value proposition isn’t geared up to be used by sales “in conversation.” Connecting the dots between buyer needs and a product-focused value proposition is hard and not every sales person can do it well. Learn how to deliver a consistent and “sales Ready” message that closes deals.
"The Top 7 Sales Growth Challenges, And How To Solve Them."
Working with our clients we come across many challenges to sales growth, but there are seven of these that we encounter all the time. They do not need to remain a challenge for your business as we have already solved them in our clients' organizations. Now you can benefit from our experience, too.
Are you ready for the GDPR? Do you have a clear data strategy in place? Are you a confused B2B marketer that would like a better understanding of how the new regulation will effect you?
In this webinar we will discuss what defines good data management and the benefits of having a data management strategy especially taking into account the current legislation and looming changes.
Experts from Apteco UK and Data HQ Ltd, provide recommendations on how to efficiently collect and use data. They will also cover the differences between B2C and B2B data management/regulation and be available to answer questions you would like to pose on the subject area.
If you are a marketing or data professional this is a must attend, interactive, event.
Changing variables in a formula will give you adjusted outcomes instantly. If you don’t spend time evaluating the variables you use, you are depriving yourself of critical insights.
Join guest speaker, Steve Silver, Analyst from SiriusDecisions and Christine Dorrion, VP of Sales and Channel Operations at CallidusCloud, as they provide a deep dive into the drivers of change and the challenges sales operation teams face and overcome.
•What are the core accountabilities for the modern sales operations function?
•What is the roadmap to reduce the manual, routine work performed by sales operations?
•What are the benefits to be gained by automating sales processes including compensation, territory optimization, and quota management?
Coffee is NOT for closers. . . it’s for openers! Especially in phone sales, it’s harder and harder to get and keep prospects’ attention. So you’re most critical tool isn’t your close, it’s your opening! Reps and Sales Managers, learn top mistakes & how to rewrite your own opening!
As a sales rep or sales manager, are you effectively managing territory? Are you focused, systematic, productive, and thorough in your approach while still being nuanced and flexible? Are you working the right deals, at the right level, at the right time, in the right way? Let's nail this down.
CCNG, in partnership with Tenacity, conducted a survey of CCNG members to see how they measure the cost of attrition. The findings surprised us! Participate in this webinar to learn from your peers how to properly measure attrition costs, and discover what steps you should take to prepare your organization to address this chronic problem.
During this webinar with Ron Davis, CEO of Tenacity, we will discuss:
*What your peers are doing to measure the costs of attrition
*Key errors to watch out for when you calculate your costs
*A framework that any executive can use in order to comprehensively measure the costs of attrition
Whether you are a startup, small business, or enterprise, no one can afford to get inside sales wrong. What should the strategy include? How will you track progress and measure success? How do you develop the team? Hear what’s working direct from the front lines on this interactive panel discussion.
Early attrition and long ramp times are signs that inside sales training might not be working. Learn the top reasons that training for inside sales fails and not just what you can do to fix it – but how you can quickly supercharge it to cut time to quota in half.
Getting your prospect to pick up the phone is more challenging today. Learn what you can say to get a prospect to pick up the phone or return your call. Ask the questions that guide your customer to understand why he should buy from you now.
Effective sales managers don’t really manage. They lead and coach their team members. While they must have an understanding of sales processes, they also should have a keen sense of what makes a good salesperson tick. Ken Thoreson, Mike Kunkle, and Suzanne Paling join moderator Diane Helbig for an engaging conversation around this important topic. From affecting change to using tools and systems to the value of analytics, our experts will give you ideas you can take back into your business today!
Leadership isn't the same as management. If you are a Sales Manager, Director or VP, tune in to learn the differences and how you can make a much bigger impact when you demonstrate strong leadership of people AND solid management of the sales function.
Senior Sales Leaders, Sales Managers and Account Managers will all learn about:
The power of a pro-active account management approach
How to gain access to executive sponsors
Tips to differentiate your company
Three must have account management structures
How to set up client meetings for success
Champions and their role in your achievement
Tablets are a perfect tool for facilitating customer conversations, however many reps are making costly mistakes when presenting content on mobile apps. The result is customer tune-out, confusion, and lost opportunities. Learn best practices for showcasing your products in a way that moves the sale forward!
Sales teams focus on landing the initial deal. Customer retention becomes the responsibility of everyone else in the organization who was not part of that first sale. Discover how to leverage the value of post-sale support teams. Create customer experiences which contribute to customer success and customer retention.
No prospecting list? You can lose valuable prospecting time just building a list – then finding the elusive decision maker can take even more time. Discover 7 strategies you can use to uncover and build a list of the right decision makers to target your prospecting efforts and get higher response rates.
Forrester Research has said that we are living in the age of the customer, which means the balance of power has shifted to buyers. Buyers can gather a lot of data before talking to a salesperson but salespeople can still capitalize on opportunities to demonstrate credibility and value early in the decision-making process.