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CxO Strategy

  • Onboarding: How to Turn an A-Player into a B-player in Under 4 Weeks
    Onboarding: How to Turn an A-Player into a B-player in Under 4 Weeks Marcus Cauchi, ISM Fellow Jul 17 2018 10:00 am UTC 60 mins
    You’ve just hired James Bond on to your sales team and you have high hopes for his performance. Assuming you really did hire James Bond and not Mr Bean in a Tux, what can you do to ensure disappointment?

    Why! Fail to do a proper onboarding process! Delude yourself into thinking you hired an adult, a professional, someone who can be depended on to hit the ground running. “John is a big boy and doesn’t want me crowding him. I’ll let him get on with it.”

    This is called management by abdication and is one of the cardinal sins of sales management.

    Onboarding is the lost element of successful recruitment. The best sales managers have a 120 day onboarding plan for new hires. Why 120 days? Because that is the probation period a new hire is typically putting you (their manager, the job they actually bought, the company and the other people on the team) on in case they believe they have made a bad choice of career move.

    You’ve invested time and money in attracting them, selecting them, offering them, legal & HR costs, managing their notice period, paying them, training them and you risk blowing your winnings because you’re too busy, too stupid or too lazy to finish the job you started!

    Onboarding is not about giving them an Ops & Employee Manual to read, giving them some product training and provisioning them with passwords, a laptop and a phone. Those are the tiniest part of a good onboarding process. Onboarding should set up a new hire for success. It should be structured and confirm that you have made the right hire. It should tell you quickly if you haven’t so you can hire slow and fire fast.

    A reliable onboarding process needs to cover 3 things:

    * What do they need to know?
    * By when do they need to know it?
    * Where can they find it?
  • Incident Remediation: Could this have been prevented?
    Incident Remediation: Could this have been prevented? Manfred Erjak, Consultant, Professional Services Jul 17 2018 1:00 pm UTC 30 mins
    Third and final part of our 'Breach Response Preparedness Series', a 3-part series on state-of-the-art incident investigation techniques and breach response strategies.

    Recovering from a large-scale incident is not an easy task. When compromised by an Advanced Persistent Threat, one must plan the efforts ahead of time to succeed in fully remediating and eradicating the attacker from the environment.

    During this webinar, we will discuss:
    - How to best remediate from such an event;
    - The different stages of the preparation, when it is the best time to remediate, and how to classify actions;
    - Examples of real investigations and remediation efforts to illustrate common complications like remediating too early, remediating partially and working with third party IT providers

    Join your host Manfred Erjak, Professional Services Consultant, for a 25-minute webinar to discuss the latest incident remediation trends.
  • The Challenges of a Consultant Career
    The Challenges of a Consultant Career Phil Birch Jul 17 2018 4:00 pm UTC 60 mins
    Hear from Phil Birch, a recent success story at In Touch Networks on the challenges of beginning your consultancy career.
  • Making the business case for a modern intranet
    Making the business case for a modern intranet Sam Keninger, Head of Product Marketing at Simpplr Jul 17 2018 6:00 pm UTC 60 mins
    As communications professionals we know intranet’s are important. But we sometimes lack the ability justify how they impact the business. Join Sam Keninger, Head of Product Marketing at Simpplr, as he shares ways companies have been making the business the case for intranet technology.

    In this webinar, you will learn:

    - Ways to justify the intranet investment in terms that matter to the business
    - How do identify common problems and symptoms of a poor communications strategy
    - What metrics can be used to make the case for investment
  • A guide for UK and Chinese patent collaboration
    A guide for UK and Chinese patent collaboration Tom Duke attaché for UK in Beijing UK Intellectual Property Office Jul 18 2018 10:00 am UTC 60 mins
    UK Intellectual Property Office is going to be joining this webinar to explore some of the ways UK and Chinese companies can work together on innovation projects, where patents are involved.

    Some of the topics covered will be:

    - Different types of collaboration i.e. university, industry
    - Tips for setting up successful partnerships
    - Chinese Policy on Licensing and Ownership of incremental innovation
  • [VIDEO PANEL] Cyber Security in Europe: An Executive Perspective
    [VIDEO PANEL] Cyber Security in Europe: An Executive Perspective Kevin Taylor, EMEA VP; Stuart McKenzie, EMEA Mandiant VP; Simon Moor, NEUR VP; Richard Weaver, Data Privacy Officer Jul 18 2018 10:00 am UTC 45 mins
    Cyber breaches are inevitable because attackers constantly change their tools, techniques and procedures (TTPs). Everyone is affected in different ways, whether from compromised systems or supply chains to the financial implications of non-compliance and breach notification.

    Join us for a live video panel on trending topics in cyber security:
    -Breach notification sources, dwell time and industries mostly likely to be compromised and retargeted by attackers
    -Importance of understanding cyber attackers and their motives
    -Red teaming to improve security effectiveness
    -Cyber security skills gap
    -Direct and indirect costs of a breach
    -Requirements, processes and policies to handle the GDPR
  • Reimagine Data Governance: Become a Data Quality Detective!
    Reimagine Data Governance: Become a Data Quality Detective! Andy Joss, Head of Solutions & Data Governance , Informatica & Dagmar Hillmeister-Mueller, Data Governance, Informatica Jul 19 2018 10:00 am UTC 60 mins
    Businesses deal with the impacts of data quality issues on a constant basis, yet the understanding of what data quality means is still improperly understood. In this webinar we’ll explore some of these impacts and how new approaches to data quality are changing the way organisations utilise data. We’ll also be exploring how new technology solutions are helping organisations investigate and diagnose the causes of various data quality problems and how fixing these issues makes a material impact to the health of the organisation. Data quality has become critical to the success of many business initiatives, so we’ll help you understand what items your detective toolkit needs to contain
  • How to Build a Powerful Partner Sales Channel & The 13 Mistakes to Avoid
    How to Build a Powerful Partner Sales Channel & The 13 Mistakes to Avoid Marcus Cauchi, ISM Fellow Jul 24 2018 10:00 am UTC 60 mins
    Are setting up a new channel or trying to revitalise an old or underperforming sales channel?

    Have you invested time and money recruiting partners but feel disappointed they aren’t producing or have fallen silent?

    Do partners bring you requests for duck-shoot demos that result in sales cycles that seem never to close?

    Channel Partner Sales Managers have one of the toughest jobs in sales or sales management. They have to:

    * Lead and manage without power
    * Carry large targets and are responsible for key accounts
    * Recruit partners who produce predictably & consistently
    * Get the best out of partners
    * Create and maintain engagement across partner organisations (sales, technical & management)
    * Help partners make good money and stay committed & loyal

    If you want to gain marketshare and expand quickly, identifying and selecting the right Channel Partner Sales Managers can be the key. Providing them with the correct tools and resources is essential.

    Join us on 10th July for a webinar introducing a radical new approach to channel sales development.

    Ideal for:

    * Startup businesses looking to build a channel from scratch
    * Established business experiencing erratic or disappointing channel performance
    * Companies looking to launch new products and services
    * Companies launching into new markets
    * Direct sales organisations looking to reduce their sales costs & headcount without a loss of earnings or quality
  • Technological Advances in AR/VR Create New Growth Opportunities
    Technological Advances in AR/VR Create New Growth Opportunities Archana Vidyasekar, Global Research Manager, Malabika Mandal, Senior Research Analyst, Visionary Innovation Group Jul 24 2018 3:00 pm UTC 75 mins
    The immersive technology market, including augmented and virtual reality, is expected to see massive growth in the next five years, and will mainly be derived by applications in manufacturing and simulation modeling. Advancements in technology like 5G, artificial intelligence, edge computing and robotics are expected to transform the augmented and virtual reality experiences.

    Key Takeaways:
    • Identify the critical sectors of the AR/VR market that have huge growth potential in the next 10 years.
    • Learn strategies to pursue technology convergence.
    • Gain knowledge about the future opportunities in sectors like media, gaming, telepresence, retail, medicine, and education.
  • 10 Questions on ServiceNow with Acorio Experts
    10 Questions on ServiceNow with Acorio Experts Ajay Gautam, Damian Broccoli, Jared Romaine, Juliet Acuff, Meghan Lockwood, Ryan Dinwiddie, Sean Duhaime Jul 24 2018 5:00 pm UTC 60 mins
    This panel discussion will feature leading experts from various departments inside Acorio, bringing tactical experience and strategic vision to help you guide your ServiceNow journey today. Learn from Acorio’s hundreds and hundreds of successful go-live’s – and pick the experts’ brains about their experiences in the ServiceNow trenches.
  • Top 5 Agriculture Technologies Improving Productivity and Driving Growth
    Top 5 Agriculture Technologies Improving Productivity and Driving Growth Shrinivas Tukdeo, Program Manager, TechVision Jul 25 2018 2:00 pm UTC 60 mins
    Recent developments in precision agriculture solutions are facilitating crop yield data collection, nutrient management, satellite aerial imagery and development of variable rate technology, creating new opportunities for farmers across the globe.

    Emerging technologies such as vertical farming with LED indoor lighting systems and agricultural robotics are improving the quality of farm products and simultaneously stimulating the sustainability of crops. Water conservation advancements, enhanced-efficiency fertilizers, pest management and waste upcycling increase the yield per hectare of agricultural land by providing futuristic ideologies, which result in increased output and the conservation of the environment.

    Key Takeaways:
    · Learn about emerging technologies that will stimulate the future of agriculture through sustainable practices that use fewer primary resources as compared to conventional agricultural methods.
    · Discover new technologies, including equipment telematics, synthetic biology and LED light-based farming, which will increase yield per area of the agricultural field.
    · Identify the critical stakeholders and prospects, and find out the best practices in agriculture.
  • How to create a 5-year M&A plan for dealing with patent cliffs
    How to create a 5-year M&A plan for dealing with patent cliffs Jurgen Vollrath, President at Exponential Technology Counsel Jul 25 2018 3:00 pm UTC 60 mins
    A ‘Patent cliff’ describes a severe drop in revenue once the patent for a company’s leading product expires. The sharp revenue decline is a result of competitors being able to start developing and selling the product, often at a much lower price.

    As US biopharmaceutical company Celgene struggles to get regulatory approval from the FDA, the company is facing major market, shares and revenue losses, and is facing a phenomenal patent cliff. Furthermore, research from EvaluatePharma reports that an estimated $250 billion in projected sales is at risk between 2018-2024 as many drugs lose exclusivity.

    When it comes to acquisitions, the effects of a dwindling patent term can severely impact the value of your company. So how do you create 5-year plan to prepare for an inevitable patent cliff? We are very excited to welcome back Jurgen Vollrath, President of Exponential Technology Counsel, and customer of PatSnap. ET Counsel, advise clients on IP strategy & business alignment to ensure the most successful M&A and exit outcomes.

    In this webinar, Jurgen will be discussing:

    - Risk vs. reality when it comes to patent cliffs
    - How to create a 5-year M&A plan for your organisation
    - How to find potential acquisition targets
    - Predicting the potential impact a patent cliff could have on your business.
  • Data Center Operational Excellence: Staffing & Training
    Data Center Operational Excellence: Staffing & Training Matt Stansberry, Vice President - North America, Uptime Institute Jul 25 2018 4:00 pm UTC 60 mins
    How do you ensure your staffing plan meets your business's performance and risk requirements? Do you have an appropriate training program to drive a culture of continuous improvement? How can you evaluate and enhance your training program to ensure continuity of expertise, and retain key employees?
  • [Earn 1 CPE] Post-GDPR: Key Steps to GRC Integration
    [Earn 1 CPE] Post-GDPR: Key Steps to GRC Integration Moderator: Colin Whitaker. Panel: Sooji Seo, RSA; Quin Rodriguez, Riskonnect; Gabriel Gumbs, STEALTHbits; Tim Hill, Centrify Jul 26 2018 5:00 pm UTC 75 mins
    Data protection laws such as the General Data Protection Regulation (GDPR) are complex, and can impact a broad range of business roles, including legal, audit, HR and finance, not just IT. In achieving GDPR compliance, organizations should focus on getting these roles to work together in ongoing efforts to ensure governance, risk and compliance (GRC) across an organization, and not be distracted by the noise in the marketplace. Through the process of integrating GRC practices real value can be achieved, as long as all stakeholders work with one another and take practical, measured steps toward integration. Join our panel of experts on this CPE accredited webinar to learn how your organization can achieve this.

    Learning Objectives

    - Find out how to align risk management with enterprise performance management under the GDPR.
    - Learn how to work with stakeholders to effectively integrate compliance activities, and gain transparency, efficiency and agility for process operations.
    - Discover how to identify and manage the digital risks that matter, and which risk functions need to transform.
  • DevOps Transformation: More than just a CICD Pipeline
    DevOps Transformation: More than just a CICD Pipeline Tolga Tarhan, Onica's CTO & Curtis Rissi, AWS Sr. Solutions Architect Jul 26 2018 5:30 pm UTC 60 mins
    DevOps Transformation is more than just a CI/CD Pipeline, it is transforming your business to a DevOps culture.

    A DevOps transformation integrates the adoption of DevOps automation tooling and an organizational DevOps mindset. Together these methods revolutionize the ability of an organization to enact changes to their team for great efficiency.

    Join us for an webinar to:

    • Learn about the importance of Culture in DevOps and how to champion it
    • Review essential ‘top 10’ lists of critical success factors for DevOps on AWS
    • Introduce the AWS Suite of DevOps tools
    • Discuss 3rd Party DevOps tools on AWS
    • Review DevOps on AWS Success Stories & reference architectures
  • Digital Revolution in the Manufacturing Arena: Insights & Growth Opportunities
    Digital Revolution in the Manufacturing Arena: Insights & Growth Opportunities Jabez Mendelson, Industry Analyst, Automation & Electronics, TechVision, Frost & Sullivan Aug 7 2018 3:00 pm UTC 60 mins
    The growth of IoT has transformed the way end users interact with machines (automotive, home appliances, etc.). The manufacturing industry is expected to witness a digital revolution with advancement in hybrid sensors, predictive analytics, wearables, digital twins, mass customization, 3D printing, edge computing, robots, asset monitoring, smart grids, and natural processing language. With IoT solutions predominantly focused on consumer applications, various companies and manufacturers are looking to adopt IoT to take advantage of attractive growth opportunities.
  • Executive Panel | Financial Services: Cyber Threats on the Horizon
    Executive Panel | Financial Services: Cyber Threats on the Horizon Kevin Taylor, EMEA VP; Sandra Joyce, VP, Global Intel Operations; Stuart McKenzie, EMEA Mandiant VP; Simon Moor, NEUR VP Aug 14 2018 9:00 am UTC 45 mins
    Cyber threats plague the financial services industry:
    • Advanced persistent threat (APT) actors seek to support economic reforms and reach state goals
    • Financial threat actors seek financial gain through the direct theft of funds or the sale of stolen information
    • Disruptive threat actors and hacktivists seek to gain publicity, divert banks' attentions, or demonstrate a political motive

    Any one of these threats would increase activity in an industry, but the presence of all three likely accounts for the large number of intrusions in financial services organizations.

    Join us for a live video panel and get executive insights for critical topics relevant to the financial services industry, including the:
    • Nature of threats, as well as their motivations and tactics, techniques and procedures (TTPs)
    • Ripple effect consequences of geopolitics
    • Cost of a breach and importance of risk awareness in the boardroom
    • Need to keep GDPR a high priority

    FIN groups, GDPR, Mergers and acquisitions, attribution, skills gap, reputational damage, SWIFT, payment processing systems, geopolitical events
  • State of the Market: IT Spending Review and Outlook
    State of the Market: IT Spending Review and Outlook Stephen Minton Aug 15 2018 3:00 pm UTC 60 mins
    In this IDC web conference, Stephen Minton will review the latest ICT spending data and leading economic indicators for ICT budget trends and new 3rd Platform technologies, alongside updated market sizing and forecasts from the IDC Worldwide Black Book
  • GDPR 101: Managing Data Risk & Maintaining Compliance
    GDPR 101: Managing Data Risk & Maintaining Compliance Kelley Vick, IT GRC Forum, Dr. Branden Williams, MUFG Union Bank; TrustArc. Aug 28 2018 5:00 pm UTC 75 mins
    The European Union’s new General Data Privacy Regulation (GDPR) came into force on May 25th, and began immediately reshaping the digital universe. According to IDC's 2017 GDPR Readiness Survey, 80% of companies were not prepared, and tech giants have already been sued for violating the terms, while major newspapers have been forced to restrict EU access to their websites for fear of noncompliance. Now two months after deadline, it's clear that large scale enterprises and their employees, are still not sure about what they need to do to comply.

    In this CPE accredited webinar, our panel of experts will discuss how to adhere to the GDPR and boost the security and compliance foundations of your organization by managing the data risk.

    Learning Objectives:

    - Find out what your organization needs to uncover data risks and avoid fines.
    - Discover the latest techniques to protect data and remediate breaches.
    - Learn how handle data in cloud and ensure only the right people have access.
    - Clarify the requirements for your enterprise to become compliant with GDPR.
  • The Art of Sales and Management
    The Art of Sales and Management Laurence Winmill, ISM Fellow Sep 4 2018 10:00 am UTC 60 mins
    I keep saying to business owners, C-Suite Executives, Managers and Employees that nothing happens in business until somebody sells something.

    That’s the message of this webinar. Great organisations are those that understand people, create and adapt process and manage with empathy and leadership that inspires everyone in the business to work, breathe and share the core values that underpin everything the brand stands for.

    Sales is all about people and the messages focus on why selling is an emotional experience and the essential human characteristics needed to be successful. It’s not about glittering CV’s or past reputation it’s about what you believe and how persuasive and authentic your messages are during your conversations between you and the client.

    However, structure and processes that keep the business on track are an important part of any organisation’s success and having the right leaders in place that understand people and live and breathe the visions and values of the company is an essential part of the machine.

    Great people, processes that work and inspired leadership is what this webinar is all about.
  • A Data Breach Prevention, Detection & Response Strategy to Combat Today' Threats
    A Data Breach Prevention, Detection & Response Strategy to Combat Today' Threats Nick Frost, Principal Consultant, ISF LTD Sep 18 2018 12:00 pm UTC 45 mins
    With the ever-increasing frequency and sophistication of security threats to organisations, business leaders need to have a comprehensive data security strategy to protect themselves. Information security practitioners have to think and plan beyond existing protection capabilities that are aimed at preventing threats only. Today's cyber security strategies need to protect an organisations mission critical assets in a way that is:

    ‒ balanced, providing a mixture of informative, preventative and detective security controls that complement each other
    ‒ comprehensive, providing protection before, during and after threat events materialise into security incidents
    ‒ end-to-end, covering the complete information life cycle.

    This will enable organisations to match the protection provided with the sophistication of threats to such mission critical information assets. This webinar will look at past and present models and share ideas on how organisations can ‘future proof’ their strategies to combat next generation threats.

    In particular in this webinar, Nick Frost, Principal Consultant at the ISF will discuss what actions can be taken to identify your most critical information assets, and how a modern day cyber security model needs to focus on prevention and detection of a data breach, and how to respond to a breach in order to reduce damage to brand and reputation.
  • Bridging the human and digital divide in banking
    Bridging the human and digital divide in banking Amit Bhaskar, Global Practice Leader│Raja Bose, Transformation Services Leader | Michelle Palomera,Customer Experience Leader Sep 18 2018 3:00 pm UTC 45 mins
    Customer expectations around banking are changing at an unprecedented scale. At the same time, advances in digital technologies offer significant opportunities to shape and fulfill these evolving expectations. A recent Genpact survey of 6,000+ consumers across the US, UK, and Australia reveals powerful new insights in this realm. As banks become increasingly digital – success requires seamless integration between the front, middle, and back offices. Join us on this webinar as we share our findings and provide examples of how to deliver and measure a consistent, high-quality experience across channels to create engaged, loyal customers.

    In this webinar, we will offer practical takeaways on how to:
    •Leverage journey-driven transformation to connect front to back office to optimize the end-end user experience
    •Humanize the digital experience to offer the best of both human and machine interaction
    •Use data and insights to deliver customer intimacy through personalized service
    •Measure your CX initiatives for continuous improvement
  • Using DITA to Shorten Translation QA Cycles
    Using DITA to Shorten Translation QA Cycles Karla Haynes, Localization Manager, Edwards Lifesciences, Nigel Lock, Senior Solutions Consultant, SDL Sep 19 2018 3:00 pm UTC 60 mins
    Many medical device organizations spend hours validating translated content once it has been returned from the translation supplier. Using a CMS brings many benefits to your organization, but one you may not have considered is how it can save you time validating critical information in translated text.

    Join this session to learn:

    • How DITA file structure can help you move from a human proofreading process to an automated QC process.
    • Key factors for success with translation in a DITA environment.

    For more information about SDL Tridion Docs please visit: https://www.sdl.com/software-and-services/tridion-dx/tridion-docs.html
  • How to create the self belief and self confidence to sell brilliantly
    How to create the self belief and self confidence to sell brilliantly Leigh Ashton Sep 25 2018 10:00 am UTC 60 mins
    This webinar is for you if you struggle with sales or specific sales activities and will open the door to understanding how you get in your own way of sales success...and how to develop a winning sales mindset that attracts success!

    •Discover how your thoughts impact on your sales results
    •Learn how to identify your inner barriers...and how to eliminate them
    •Create your personal way of generating consistently great sales
  • Tracking technology trends to maximise commercialisation value
    Tracking technology trends to maximise commercialisation value Mireya McKee CEO of McKee Innovation Consulting Sep 26 2018 3:00 pm UTC 60 mins
    Technology commercialisation at its core requires for an invention to be applied to a use case in a specific market. Doing this successfully will ensure that you are getting ROI out of your research and inventions. Mireya McKee has over 16 years experience in research, academia and commercialisation and will be talking about how she utilises technology trends to maximise commercialisation value.

    Some of the topics discussed in this webinar will be:

    * How to track technology trends
    * What can patents tell us about technology trends
    * Technology adoption cycle
    * How technology readiness levels can affect commercialisation opportunities