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  • How to Provide a Winning Customer Delivery Experience
    How to Provide a Winning Customer Delivery Experience Duncan Licence Recorded: May 24 2018 61 mins
    With the growth of online retail, the internet is fast becoming the shopping destination of choice for consumers. As a result, leading retailers and e-commerce brands must work harder to meet rising consumer expectations and to differentiate their offer in an important area.

    Personalised delivery, loyalty programmes, and increased customer expectations show that when it comes to winning and retaining customers, delivery can make or break the online shopping experience.

    Join us for this free webinar as we take a deep dive into the practicalities of providing a seamless delivery experience.

    With our expert panel, you’ll receive the latest insights into customer expectations, as well as practical advice on:

    -How delivery influences purchasing decisions
    -The new era of delivery through personalisation
    -The growth of delivery loyalty programmes
    -10 areas of innovation for brands & retailers in 2018
    -Best practices in providing customer delivery
  • Global Automotive Aftermarket in Developing Markets Opens Up New Opportunities
    Global Automotive Aftermarket in Developing Markets Opens Up New Opportunities Kumar Saha, Research Director, Anuj Monga Global Program Manager, Frost & Sullivan, Brad Fry, Senior Manager, eBay Recorded: May 22 2018 59 mins
    The global automotive aftermarket is undergoing a massive transformation. Some of the significant disruptors picked up the pace in 2017 and will continue to change supply and demand dynamics in 2018 and beyond. The briefing will highlight some of these short-term market shifts (e.g., North America will lag in aftermarket growth in 2018 while India and Latin America will see sharp upticks) as well as medium- and long-term trends such as digital B2B.

    Key Takeaways:
    · Understand the main factors that will influence the size of the global automotive aftermarket.
    · Discover the emerging regions served, or underserved, by automotive parts and services suppliers.
    · Participate in an interactive question-and-answer session with Frost & Sullivan experts.
  • Growth Opportunities for Connected Truck Telematics—Changing Dynamics in 2018
    Growth Opportunities for Connected Truck Telematics—Changing Dynamics in 2018 Franck Leveque, Frost & Sullivan, Danny Loeb , SafeRide Technologies, Gunjan Ahluwalia, Cummins Recorded: Apr 30 2018 63 mins
    Globally, OEMs must capitalize on the inclination toward complete digitization as this will have a significant impact on the evolution of the transport and logistics industry post-2018. Trucks are operating in a complex environment, and accurate and timely information about weather, traffic, and other real-time intelligence is crucial for data-driven smart city initiatives. As the trucking industry moves closer to complete connectivity and autonomous technology, data privacy and cybersecurity will continues to gain higher in priority.

    Expert Insights You Will Not Want to Miss:
    • Learn about regional market outlooks and opportunities for connected trucks
    • Discover pivotal developments in connected truck telematics and vendors to watch
    • Identify opportunities for evolving technologies and regulatory mandates
  • 5 Ways To Monetize Data in the Auto Industry
    5 Ways To Monetize Data in the Auto Industry Niranjan Manohar, Frost & Sullivan, Ben Volkov CEO, Otonomo, Louwrens Appelcryn, Director, Octo Recorded: Apr 12 2018 75 mins
    Data may be a company's ultimate valued asset, but few are maximizing its economic benefit. Equipped with data, new companies are disrupting established industries, and traditional businesses are transforming the way they operate. Not all organizations are equally skilled at translating data into currencies, but their caliber to do so is impacting their ability to compete.
  • The role of machine learning and AI in your digital transformation journey
    The role of machine learning and AI in your digital transformation journey Infosys NIA Recorded: Mar 8 2018 67 mins
    Step beyond the hype and the myths about Artificial Intelligence (AI) and Machine Learning (ML). Join us on this webinar to learn the real world significance of AI for an enterprise. This webinar will take a practical view of how ML can make a difference in your business, illustrating the role it plays in any meaningful digital transformation effort employing AI. The focus will be on the business value this technology can deliver.

    Infosys Nia, a comprehensive AI platform, comes equipped with Advanced Machine Learning that works in concert with its other aspects rendering effective digital transformation solutions for an enterprise. Join us to learn how you can embark on your own digital transformation journey.


    Guest Speaker:
    - Mike Gualtieri, VP, Principal Analyst Serving Application Development & Delivery Professionals, Forrester

    Infosys Speaker:
    - Sudhir Jha, Senior Vice President, Infosys.
  • Introducing Delivery Intelligence
    Introducing Delivery Intelligence Duncan Licence Recorded: Mar 6 2018 57 mins
    Retailers, brands and shippers can use MetaPack Delivery Intelligence to navigate an increasingly complex delivery landscape and manage their customer promise on delivery choice and performance.

    Customer’s expectations on delivery choice and performance is becoming an increasingly important factor. In response to this, shippers are differentiating their offerings and contributing to an increasingly complex delivery landscape.

    Our 45-minute webinar will give you an overview of the product and the benefits and show you how you can leverage insights, allowing for data-driven decisions to ensure a consistent delivery experience for consumers.
  • Self-learning Car to Accelerate the Autonomous Vehicle Roadmap
    Self-learning Car to Accelerate the Autonomous Vehicle Roadmap Will Wong, Consultant - Mobility Practice, APAC, Frost & Sullivan Recorded: Feb 28 2018 31 mins
    Self-learning artificial intelligence (AI) in cars is anticipated to be one of the most extensive disruptions in the automotive industry. The technology is the key to unlocking fully autonomous cars and enhancing value for end users by enabling OEMs to diversify from a product focus to service focus. Frost & Sullivan recognizes four levels of evolution between 2016 and 2025 that would lead to various use-case scenarios on which industry participants can capitalize. Nevertheless, the market potential has attracted technology companies to participate in AI development, which, in turn, will lead to the disruption in the automotive industry value chain.

    Expert Insights You Will Not Want to Miss:

    · Understand the self-learning car roadmap to reformulate the product planning strategy.
    · Explore the technology focus and its applications to prepare for the transformation in the industry.
    · Learn more about the involvement of technology companies in the development of cars and how automakers are cooperating with them.
  • What’s Driving the 2018 Global Automotive Industry?
    What’s Driving the 2018 Global Automotive Industry? Sarwant Singh, Senior Partner and Vivek Vaidya, Senior Vice President Mobility - APAC, Frost & Sullivan Recorded: Feb 27 2018 53 mins
    Join Frost & Sullivan's Mobility experts as they provide a strategic outlook for 2018 and explain the predominant challenges that could hinder market growth.

    Expert Insight You Don’t Want to Miss:
    · Gain insights on the key events that dominated the market in 2017
    · Understand the evolving disruptive trends driving the automotive market in 2018
    · Learn how the developments will have an impact on the various automotive ecosystem player
    · Identify the critical opportunity areas that will emerge in the automotive market in 2018
  • Infosys Nia Use Case: Understanding Contracts
    Infosys Nia Use Case: Understanding Contracts Infosys NIA Recorded: Feb 16 2018 4 mins
    One of our clients operates with multiple entities under multiple contracts that govern how business is conducted. They were dealing with extended lead times manually reviewing contracts and handling exceptions. Infosys Nia ingested all contract agreements to create a knowledge model that captured rules, exceptions and resolutions. The model responded to incoming queries and resolved exceptions based on information captured from the labor contracts. A conversational interface provided natural language query into the knowledge models, helping the client reduce lead times, lower costs and improve efficiency.
  • Infosys Nia Use Case: Product Compliance
    Infosys Nia Use Case: Product Compliance Infosys NIA Recorded: Feb 16 2018 4 mins
    Large multinational organizations need to ensure that they are always compliant with regulatory requirements. Trade names for raw materials change across markets and can pose a challenge for regulatory teams to be on top of. Infosys Nia with advanced machine learning and natural language processing helps you build knowledge models breaking down the composition into trade names which can be tested automatically against defined rules. See how Infosys Nia makes it easier for companies to be compliant and reduce fines and increase employee productivity.
  • Infosys Nia Use Case: Predictive Costing
    Infosys Nia Use Case: Predictive Costing Infosys NIA Recorded: Feb 16 2018 4 mins
    Infosys Nia lets you accurately predict the cost of product development by applying machine learning and advanced text analytics on historic cost data. Understand all factors that influence cost of development accurately. Increase profits, reduce costs and shorten your development cycles by improving employee productivity and eliminating iterations between design and operations.
  • Infosys Nia Use Case: Asset Maintenance
    Infosys Nia Use Case: Asset Maintenance Infosys NIA Recorded: Feb 16 2018 4 mins
    Asset operations and maintenance are critical business processes for many organizations. Watch how Infosys Nia’s machine learning and natural language processing help a Chiller Unit save on costs and improve efficiency. Learn how Nia implementation improved issue resolution times by up to 75% and increased the productivity of maintenance engineers by 50%.
  • The Advent of Flying Cars and the Road Ahead
    The Advent of Flying Cars and the Road Ahead Benny Daniel, Joe Praveen, Robert Dingemanse and Mike Smith Recorded: Feb 15 2018 61 mins
    Expert Insights You Will Not Want to Miss:

    • Learn how flying car taxis could transform our world and the commercial applications predicted by 2035.
    • Explore technologic advancements as vertical take-off and landing (VTOL), artificial intelligence, HD mapping and electrification the opportunities they present.
    • Hear real-world use cases on how flying car companies have conducted test flights and the results of those ventures.
  • Infosys Nia Use Case: L3 Automation
    Infosys Nia Use Case: L3 Automation Infosys NIA Recorded: Feb 15 2018 3 mins
    Infosys Nia ingests source code, historical incident tickets, and other documentation to build a knowledge model of the source code with mapping across modules. Natural language processing, text analytics and machine learning techniques are applied to perform bug localization, root-cause and impact analysis, and test plan generation.

    Benefits:

    • Amplified staff capabilities
    • Improved staff productivity and utilization
    • Lowered Average Handle Time
    • Lowered Mean Time To Resolve
  • A Search Experience that Answers Back
    A Search Experience that Answers Back Karl Hampson, Managing Director, AI and Palak Patel, Sr. Digital Strategist at Solstice Recorded: Nov 28 2017 30 mins
    You only get one chance to make a first impression. For many brands, search is that first impression.

    As organizations look for key opportunities to pilot AI projects, embed intelligence into their customer journeys and transition to two-way conversational experiences, there’s no better place to start than the search box.

    Join Karl Hampson, Managing Director, AI and Palak Patel, Sr. Digital Strategist at Solstice, as they detail how enterprises are elevating their search experiences by replacing the search box with AI-powered conversational interfaces to better serve their customers needs.

    Webinar attendees will gain key insights on:
    - The current state of search experiences with the end of Google Search Appliance
    - The rise of natural language interactions and conversational UX (chatbots, voice, etc.)
    - A clear path towards a fully AI-driven search experience
    - And much more!
  • Strategy Activation: The Key to Supply Chain Transformation
    Strategy Activation: The Key to Supply Chain Transformation Elizabeth Faulkner - Senior Director, Johnson and Johnson, Supply Chain Academy Recorded: Nov 27 2017 59 mins
    CorpU Strategy Activationis used by Johnson & Johnson to support the rollout of its new J&J Operating System to institute a standard way of working, improving, and solving problems together.
  • Managing Advanced Aerospace Programs in the 21st Century
    Managing Advanced Aerospace Programs in the 21st Century Anurag Jain, James L Roche, Kiran Rao, Ankur Rana Recorded: Oct 12 2017 69 mins
    While traditional challenges of cost, quality and schedule in aerospace program management (PM) keep increasing, the newer challenges are becoming more complex. Research instituted by TCS and conducted by CIMdata portrays several complexities and challenges faced by companies globally in meeting Program deadlines. There is a need of paradigm shift in the way Program, Processes and Profitability are managed. There are several opportunities which are rapidly gaining embracing Digital possibilities to leap frog with future ready solutions.

    Join us for a webinar, where thought leaders from CIMdata and TCS define the Art of Possible for advanced program and configuration management, to address the new challenges and leverage them to create new competitive and business opportunities.

    Join us for a webinar, where thought leaders from CIMdata and TCS reveal the research findings, define the Art of Possible for advanced program and configuration management, to address the new challenges and leverage them to create new competitive and business opportunities on October 12, 2017 7 AM PT

    In this webinar you will learn:

    1. The key to managing advanced aerospace programs

    2. TCS' aerospace and defense capabilities

    3. The art of possibility and experience sharing to solve complex problems
  • Demand Driven MRP (DDMRP): Part 2
    Demand Driven MRP (DDMRP): Part 2 Anandh Rajappa(Head, Supply Chain Consulting, TCS), Erik Bush(CEO, DDTECH) & Lakshmi Subbaraya(Material Management, TCS) Recorded: Oct 5 2017 47 mins
    Companies around the world have adopted the Demand Driven MRP (DDMRP) methodology and experienced substantial improvements in customer service, reduced lead times and lower inventories. Introduced to the market in 2011, the DDMRP methodology is experiencing rapid adoption around the globe as companies from a wide range of segments are finding it unlocks substantial improvements in their Supply Chain Performance.

    In this followup webinar hosted by Tata Consultancy Services(TCS), together with Demand Driven Technologies you will learn

    1. Core concepts of DDMRP
    2. A short demonstration of Replenishment+, the world's leading DDMRP compliant software solution

    To view the part 1 of the series follow the link below:
    https://www.brighttalk.com/webcast/15799/271295
  • OEM Disruption in Automotive Retail and Aftersales—Digitization and Connectivity
    OEM Disruption in Automotive Retail and Aftersales—Digitization and Connectivity Kumar Saha, Mobility Research Director, Dr. Julia E. Saini, Global Vice President, Frost & Sullivan Recorded: Sep 6 2017 57 mins
    The business of selling cars, parts and services is undergoing tremendous disruption at every level. From omni-channel retailing to digital dealers to Uberization of service, the downstream automotive ecosystem is expected to be completely transformed in the next 10-15 years. Frost & Sullivan predicts that nearly $50 billion automotive parts will be sold online globally by 2020. Similarly, nearly 70% of car sales leads will be fully digital by 2020. However, these disruptive forces also present challenges. For instance, the rise of Amazon is set to completely transform car sales and aftermarket models. In this scenario, OEMs will have to recalibrate their strategies while protecting their investments in current sales footprints.
  • Demand Driven MRP (DDMRP)
    Demand Driven MRP (DDMRP) Anandh Rajappa(Head, Supply Chain Consulting, TCS), Erik Bush(CEO, DDTECH) & Lakshmi Subbaraya(Material Management, TCS) Recorded: Aug 17 2017 49 mins
    Companies around the world have adopted the Demand Driven MRP (DDMRP) methodology and experienced substantial improvements in customer service, reduced lead times and lower inventories. Introduced to the market in 2011, the DDMRP methodology is experiencing rapid adoption around the globe as companies from a wide range of segments are finding it unlocks substantial improvements in their Supply Chain Performance.

    Tata Consultancy Services(TCS), together with Demand Driven Technologies will host a webcast that will introduce you to the core concepts of DDMRP and highlight implementation case studies. We’ll also include a short demonstration of Replenishment+, the world’s leading DDMRP compliant software solution.

    In this webinar you will learn:

    1. Why outdated systems like MRP are inappropriate for today’s highly variable and uncertain landscape
    2. The five key components of the Demand Driven MRP (DDMRP)
    3. Recent DDMRP case studies from across globe and industry segments
  • Connected Truck Market to Find New Revenue Opportunities
    Connected Truck Market to Find New Revenue Opportunities Franck Leveque, Partner, Frost & Sullivan, Brian Bolam, TGMatrix and Colin Sutherland, Scott Sutarik, Geotab Recorded: Jul 13 2017 58 mins
    Fleet management systems providers should gradually transform into a one-stop solution provider, extending their capabilities beyond telematics services by providing freight matching, video safety, tolling, fuel management, weigh-station bypass, truck stops, etc., by adding vendors into their partnership ecosystem. Digital freight brokers need to expand customer reach through OEM and TSP channels by leveraging their expansive customer base. Video safety vendors should develop their portfolio by offering driver fatigue detection and compliance management complemented by telematics services. Connected trucks will play an integral part of future logistics and freight operations.
  • Mobile Technology Enabling Digital Disruption in Trucking Industry
    Mobile Technology Enabling Digital Disruption in Trucking Industry Chandramowli Kailasam, Frost & Sullivan, Leo Jolicoeur, Drivewyze and Chris Davy, Blue Bloodhound Recorded: Jul 11 2017 56 mins
    Mobile-based freight matching will be the biggest disrupter transforming the North American transportation industry—a $700 billion industry. On-demand freight mobility apps will bring in high asset utilization among smaller fleets, help reduce logistics costs for shippers due to lower brokerage fees, ease capacity crunch, reduce empty return miles that are currently about 20 billion miles, and also help reduce emissions. Mobile-based freight will also disrupt the brokerage industry, currently valued at $50 billion, and is likely to become a $26.4 billion market by 2025. Other notable apps will be the complementary freight optimization and driver utility apps, with a potential to grow into a $9 billion market.
  • Location Analytics: Use Cases for Improving Visualizations & Reports
    Location Analytics: Use Cases for Improving Visualizations & Reports Rick Styll, Product Management, SAS; AJ Rice, Alliance Manager, Esri Recorded: Jun 29 2017 56 mins
    Nearly 70 percent of business data contains some level of location information. But business analysts rarely use this data within their BI and analytics workflows.

    Location analytics is more than just putting points on a map. It’s part of a much larger picture of using location to provide context in visualizations, reports and analytics. Utilizing geographic data in descriptive and predictive analytics helps companies discover new patterns, identify location-specific opportunities, and get a complete picture before making business decisions.

    In this webinar, Esri and SAS discuss the role that location analytics can play in determining practical next steps for your organization. A product demonstration will be shown as well.

    We’ll answer:
    • How does location analytics add value to BI and analytics initiatives?
    • What are the right uses for location analytics?
    • What pitfalls should organizations consider as they implement processes and technology for analyzing geographic data?
    • Are special skill sets required to use location information?
    • How can organizations best develop a strategy for using geographic data?
  • Taking Workforce Analytics from Good to Great
    Taking Workforce Analytics from Good to Great Blake Sheldon, Solutions Architect and Sarah Harden, Systems Engineer Recorded: Jun 14 2017 58 mins
    Join SAS experts for this webinar and demo and learn how to take your workforce analytics from good to great. Learn how to put data-driven decisions within everyone’s reach when you empower your HR department with advanced (yet easy-to-use) SAS® analytics, BI and data visualization.
  • Hybrid cloud and DevOps: What problems do Ops teams need to solve?
    Hybrid cloud and DevOps: What problems do Ops teams need to solve? Sandeep Parmar, Dir of Consulting Services, J9 Technologies, Inc and Neil Miles, Product Marketing Manager, HPE Recorded: May 31 2017 51 mins
    Every operations team is on a journey. But is the goal becoming a ‘Digital Enterprise’, or is it ‘Hybrid IT’ or ‘DevOps’? What if it is all three?

    IT operations can no longer afford to solve only one problem at a time.

    This webinar will examine the challenges Ops teams face in meeting interrelated business requirements. We will speak to the automation requirements that are needed to satisfy these challenges. Then we’ll dive into the benefits of using hybrid cloud management together with application delivery automation in moving Ops closer to all these end goals. Ops teams need more powerful tool sets to deliver complex cloud services faster and to be successful in DevOps oriented organizations.

    J9 will share their experiences in working on cloud management projects and HPE will provide an overview of the HPE Hybrid Cloud Management solution suite for unifying hybrid IT management and accelerating application delivery.