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Employee and Guest Engagement at Ritz-Carlton

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Michael Lee Stallard with John Timmerman, Corp. VP, Ritz-Carlton Hotel Co.
John Timmerman, Corporate Vice President, Operations, The Ritz-Carlton Hotel Company, L.L.C. will be my guest. On the webcast we will discuss Ritz-Carlton's culture and how it engages employees and guests. During the webcast John will share his thoughts on the Ritz-Carlton's best practices such as its employee selection process, the employee promise, the Ritz-Carlton Basics, the Daily Line Up, etc.
Feb 13 2009
32 mins
Employee and Guest Engagement at Ritz-Carlton

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  • Title: Employee and Guest Engagement at Ritz-Carlton
  • Live at: Feb 13 2009 4:00 pm
  • Presented by: Michael Lee Stallard with John Timmerman, Corp. VP, Ritz-Carlton Hotel Co.
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