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Employment

  • Case Study: How a tier 1 bank transformed its mobile offering with Re:Call
    Case Study: How a tier 1 bank transformed its mobile offering with Re:Call
    Mark Elwood Recorded: Jun 25 2019 35 mins
    One of the UK’s largest and oldest high street banks is investing over £3 billion to deploy new technology that will make banking simpler and easier for customers and drive operational efficiencies. Improving digital services and creating a digital workplace are central to this transformation.

    Research by networking specialists, Aruba, finds there are clear benefits to being a ‘digital revolutionary’ – an employee who works in a fully-enabled digital workplace – versus a ‘digital laggard’ - those that have less access to workplace technology. These include increased productivity, collaboration and job satisfaction.

    The bank wanted to introduce an alternative to the existing mobile phone offering for better colleague choice, to improve collaboration and increase productivity. They came to TeleWare based on our expertise in mobile communications to specifically help them to:
    •Move from wired to wireless communications technology
    •Support them in adopting modern working practices
    •To provide an alternative to the existing mobile phone offering
    •To provide greater colleague choice

    In this exclusive interview with pivotal TeleWare stakeholders on this project, find out how TeleWare are helping this major bank transform its mobile communications offering for colleagues.

    Audience:
    IT Professionals
    Financial Services professionals
    HR professionals interested in employee engagement

    What you’ll take away:
    Unique insight into how a tier 1 bank is using Re:Call to improve employee engagement and mobility can have positive impacts on your bottom line.
    Hosted by Mark Elwood, Marketing Director, TeleWare
    Nick Reaks, Sales and Customer Director, TeleWare
    Alan Clarke, Technical Project Lead, TeleWare
  • Re:Call benefits explainer
    Re:Call benefits explainer
    Mark Elwood Recorded: May 8 2019 1 min
    A short video to explain the benefits Re:Call can bring to your organisation.
  • Law Day Webinar - A Practical Guide to Information Governance
    Law Day Webinar - A Practical Guide to Information Governance
    EDRM and Knovos Recorded: May 1 2019 60 mins
    Participate in this live online discussion with our esteemed panel of experts as they discuss the importance of information governance in the current business landscape. Talking points will include an overview of the current state, the use of governance plans and procedures, driving forces behind the need for protocols, and the impact of data privacy and cybersecurity on data governance practices. Attendees will have the opportunity to submit questions before and during this interactive program.

    Topics to be addressed include:
    •Defining information governance and why it matters
    •Current triggers for information governance
    •Examining an information governance program
    •Important elements and benchmarks for your program
    •Steps you can take to mature your organization’s information governance strategy

    Submit your information governance questions to the panel before the webinar webinar@knovos.com.

    Speakers:
    Christa Haskins, Associate Director – E-Discovery, Amneal
    George Socha, Managing Director - Technology and Business Transformation Services, BDO
    Ronald J. Hedges, Senior Counsel, Litigation and Dispute Resolution Practice Group, Dentons US LLP
    Joseph C. Bartolo, J.D., Information Governance & Risk Solutions, Knovos
  • How to have it all - Mobility, Productivity and Employee Engagement
    How to have it all - Mobility, Productivity and Employee Engagement
    Mark Elwood, Director Marketing Recorded: Apr 30 2019 27 mins
    Research indicates employees that work remotely are more likely to feel anxious, isolated and have higher levels of technology related frustration than office-based staff. So, finding ways of connecting people, so they can be as productive, engaged and satisfied is key.

    Find out how TeleWare helped a tier 1 bank improve their mobile communications as part of their digital transformation programme.

    Join Mark Elwood, Director Marketing as he discusses:

    • How digital transformation projects are creating more productive, remote employees
    • How Re: Call is helping businesses take a new approach to mobile communications
    • What you can do to create connected, collaborative and productive employees
  • Ask the Experts – Challenges & Opportunities with Mobile Workforces & UC
    Ask the Experts – Challenges & Opportunities with Mobile Workforces & UC
    Mark Elwood - Marketing Director, TeleWare Recorded: Mar 26 2019 30 mins
    Mobile working is happening in increasing numbers of businesses. The prize is enormous for businesses who get mobile working right in terms of productivity improvements and happier employees. However recent research carried out on behalf of TeleWare highlight several challenges employers and employees face with increasingly mobile workforces.

    So, why aren’t more businesses and employees getting more benefits out of mobile working?

    Join our panel discussion to find out more about these insights and toget all your questions answered live on how to overcome these challenges.

    Topics we plan to cover:
    • The top 3 challenges employees face when working remotely
    • Is GDPR holding you back unnecessarily?
    • Which types of applications, unified communications and collaboration tools are making an impact
    • Why cloud communication technology is crucial to mobility, productivity and connectivity

    As well as sharing exclusive content, there will be opportunities to ask our expert panellists about any burning issues around mobile working beforehand or during the webinar. So, if there is anything you would like to cover, please get in touch.

    Marketing Director, Mark Elwood will host the session and he will be joined by experts:

    • Steve Haworth – TeleWare CEO
    • Nigel Simpson – Sales Manager
  • Why Brexit will hurt productivity in Financial Services the most...
    Why Brexit will hurt productivity in Financial Services the most...
    Mark Elwood - Marketing Director, TeleWare Recorded: Mar 19 2019 44 mins
    ... and the technologies that will prevent it.

    Join this webinar to hear how technology is creating a mobility-enabled workforce to increase productivity in financial services and the lessons other sectors can learn.

    In the words of Nobel Laureate Paul Krugman ‘productivity isn't everything, but in the long run it is almost everything.’

    Creating a modern workforce that has access to the technology that will improve productivity is key to ending the productivity crisis. TeleWare, working with Financial Services clients are helping create a mobile-enabled workforce designed to improve productivity. These lessons can be adopted in many vertical sectors, particularly in a post-GDPR and Brexit world.

    Find out:
    • Why you should be focusing on increasing productivity in your business
    • How enabling your employees to use the latest technology with no cost to your business can improve employee satisfaction and create growth
    • Why mobility is the secret weapon in the fight against stagnant productivity growth
    • Which technologies you should be thinking about to create a mobility-enabled workforce

    Join us for this insightful webinar that explores the technologies firms are adopting to help increase productivity and to beat their competition.
  • Ask the Experts – Challenges & Opportunities with Mobile Workforces & UC
    Ask the Experts – Challenges & Opportunities with Mobile Workforces & UC
    Mark Elwood - Marketing Director, TeleWare Recorded: Feb 27 2019 31 mins
    Mobile working is happening in increasing numbers of businesses. The prize is enormous for businesses who get mobile working right in terms of productivity improvements and happier employees. However recent research carried out on behalf of TeleWare highlight several challenges employers and employees face with increasingly mobile workforces.

    So, why aren’t more businesses and employees getting more benefits out of mobile working?

    Join our panel discussion to find out more about these insights and toget all your questions answered live on how to overcome these challenges.

    Topics we plan to cover:
    • The top 3 challenges employees face when working remotely
    • Is GDPR holding you back unnecessarily?
    • Which types of applications, unified communications and collaboration tools are making an impact
    • Why cloud communication technology is crucial to mobility, productivity and connectivity

    As well as sharing exclusive content, there will be opportunities to ask our expert panellists about any burning issues around mobile working beforehand or during the webinar. So, if there is anything you would like to cover, please get in touch.

    Marketing Director, Mark Elwood will host the session and he will be joined by experts:

    • Steve Haworth – TeleWare CEO
    • Nigel Simpson – Sales Manager
  • Could millennials be the key to ending the productivity crisis?
    Could millennials be the key to ending the productivity crisis?
    Mark Elwood, Marketing Director, TeleWare Recorded: Dec 13 2018 50 mins
    By 2025, it is estimated that 75% of the workforce will be millennials. With rapidly changing expectations on how, when and where employees want to work, technology is going to play an increasingly important role in attracting and retaining talent.

    Join our discussion to find out how the millennial demand for mobility in the workplace could help solve the productivity crisis. Our panel of experts will share their views on:

    • Understanding the needs of the millennial worker
    • The key steps to providing the right technology within your digital transformation programme
    • Why mobility and flexible working is the key to hiring and retaining a millennial workforce
    • Demonstrating the proven link between mobility and productivity

    This webinar will be hosted by Mark Elwood, Marketing Director, TeleWare. Panellists will include Andrew Fawcett, product manager, TeleWare and guest experts, Dr Lucy Green from Larato and Vicky Ryder from Microsoft
  • Ask the Experts: How to adopt a BYOD policy that will delight your employees
    Ask the Experts: How to adopt a BYOD policy that will delight your employees
    Mark Elwood Recorded: Dec 5 2018 24 mins
    Employee expectations to technology are changing rapidly. In their personal lives they often use the very latest technology, but often that can be difficult for firms to replicate. So, BYOD is becoming increasingly attractive for many employees who would like to use the technology they know and love for business as well as pleasure.
    Join our panel of experts who will explore how BYOD strategies are evolving and how Re:Call from TeleWare could be the secret weapon you didn’t know you needed.
  • Introducing Re:Call
    Introducing Re:Call
    TeleWare Recorded: Dec 4 2018 1 min
    Introducing Re:Call - An App that gives you a second number on your personal phone for business calls and SMS
  • Microsoft Future Decoded
    Microsoft Future Decoded
    Mark Elwood Recorded: Nov 29 2018 2 mins
    Launching Re:Call from TeleWare at Microsoft's premier UK event. The TeleWare stand was a great success. Watch the video today
  • How To Create A Mobile-First People Strategy To Modernise Employment
    How To Create A Mobile-First People Strategy To Modernise Employment
    Mark Elwood Recorded: Nov 22 2018 46 mins
    Just 29% of UK employees work for firms that operate flexible working policies for all employees according to recent research commissioned by TeleWare.

    This highlights the stark differences in how firms are creating workforces who can work flexibly in an increasingly mobile environment. One thing is certain, tools that enable employees to work wherever and whenever they want to are here to stay, but how firms deploy them could be the difference between success or failure.

    Join us in the latest webinar in our mobility and productivity programme where we will share exclusive insight into mobile and flexible working practices.

    Join our panel of experts to find out:
    •The impact on businesses who fail to deliver changing flexible working expectations
    •The technological advancements that are helping firms operate flexibly
    •The benefits and the pitfalls of a more mobility enabled workforce
    •The barriers to successful adoption and how you can overcome them.

    Panellists:
    Steve Haworth, CEO, TeleWare
    Andrew Fawcett, Product Manager, TeleWare
  • Re:Call from TeleWare at Microsoft Future Decoded 2018
    Re:Call from TeleWare at Microsoft Future Decoded 2018
    Mark Elwood - Marketing Director, TeleWare Recorded: Nov 12 2018 2 mins
    Check out our highlights video from Future Decoded 2018 to see what we got up to (you might have even made the final cut!).
  • Answers to the World’s Scariest Employment Law Questions
    Answers to the World’s Scariest Employment Law Questions
    Mark Toth, Chief Legal Officer of ManpowerGroup™ North America, and Neil Alexander, of Littler Mendelson. Recorded: Oct 31 2018 62 mins
    Join ManpowerGroup for a complimentary webinar designed to reduce your employment law nightmares.
    In this engaging and interactive webinar, Mark Toth of ManpowerGroup and guest Neil Alexander of Littler Mendelson will answer the world’s most terrifying employment law questions. Mark and Neil will not only address the questions that keep you awake at night but also ensure that you get all the latest employment law news on everything from hiring to firing and beyond.

    After this fast-paced hour, you’ll walk away with:
    -Answers to difficult legal questions
    -Up-to-the-minute information on the latest employment law developments
    -Tips and tools on everything from hiring to firing
    -Practical solutions based on real-life examples

    Your host is Mark Toth, Chief Legal Officer of ManpowerGroup™ North America, a former partner in a major employment law firm, and widely known for his ability to present legal and HR issues in a uniquely entertaining style.

    Special guest Neil Alexander, of Littler Mendelson, has represented companies in employment disputes all across the U.S. for the last 25 years. Neil’s practice focus includes unfair competition disputes, whistle blower and retaliation claims, ADA and FMLA disputes, wrongful termination claims and allegations of harassment or discrimination.

    ManpowerGroup is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRMSCPSM. This program is valid for 1 PDC for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit www.shrmcertification.org

    This webinar is approved for 1 HRCI credit. The use of the HRCI seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.
  • Introducing Re:Call
    Introducing Re:Call
    TeleWare Recorded: Sep 18 2018 1 min
    Introducing Re:Call - An App that gives you a second number on your personal phone for business calls and SMS
  • Why Brexit will hurt productivity in Financial Services the most...
    Why Brexit will hurt productivity in Financial Services the most...
    Mark Elwood - Marketing Director, TeleWare Recorded: Jul 11 2018 45 mins
    ... and the technologies that will prevent it.

    Join this webinar to hear how technology is creating a mobility enabled workforce to increase productivity in financial services and the lessons other sectors can learn.

    In the words of Nobel Laureate Paul Krugman ‘productivity isn't everything, but in the long run it is almost everything.’

    Creating a modern workforce that has access to the technology that will improve productivity is key to ending the productivity crisis. TeleWare, working with Financial Services clients are helping create a mobile enabled workforce designed to improve productivity. These lessons can be adopted in many vertical sectors, particularly in a post GDPR and Brexit world.

    Find out:
    • Why you should be focusing on increasing productivity in your business
    • How enabling your employees to use the latest technology with no cost to your business can improve employee satisfaction and create growth
    • Why mobility is the secret weapon in the fight against stagnant productivity growth
    • Which technologies you should be thinking about to create a mobility enabled workforce

    Target Audience:
    • Finance, Retail, Professional Services, Manufacturing, Construction, Health
    • UK & Ireland
    • SME – Enterprise
    • IT, Operations role profiles

    Join us for this insightful webinar that explores the technologies firms are adopting to help increase productivity and to beat their competition.
  • Ask the Expert : Mobile communications recording in a post GDPR & MiFID II world
    Ask the Expert : Mobile communications recording in a post GDPR & MiFID II world
    Steve Haworth CEO, TeleWare, Andrew Fawcett, Product Manager, TeleWare, Nigel Simpson, Head of Sales, TeleWare, Mark Elwood, Recorded: May 10 2018 39 mins
    Tune in to the latest TeleWare webinar where you can ask our panel of experts about your mobile recording requirements. Find out:

    • The do’s and don’ts of mobile recording under MiFID II and GDPR
    • How are banks and other financial institutions deploying mobile recording?
    • How to get more value from your investment in mobile recording
    • Mobile recording and BYOD
    • Apps Vs SIM recording – which is right for your business

    This thought-provoking webinar will provide insights into these and other issues and help you pinpoint the main considerations in implementing a communications recording strategy for your business. With lots of opportunities to ask our experts, you can get the answers to your burning questions.
  • Understanding Next-Generation Cloud for MiFID II & Financial Services
    Understanding Next-Generation Cloud for MiFID II & Financial Services
    Mark Elwood, Marketing Director, TeleWare Recorded: Feb 27 2018 41 mins
    New regulations such as MiFID II mean that the regulatory requirement for recording, storage and retrieval of communication data has grown exponentially. Infrastructure and governance overheads and security must be managed wisely, utilising next generation technologies where available to ensure compliance is cost-effective, robust and meets required SLAs.

    Join a group of industry experts including TeleWare and Microsoft to hear more about how financial markets players are turning to the cloud to meet and surpass exacting standards in recording, storage, retrieval and governance for communications data.

    This webinar will be an interactive panel session discussing:
    • Cloud services for Cap Markets - how have cloud services developed to meet the exacting standards of the investment banks and brokers?
    • Why now is the time for cloud services in capital markets.
    • Voice and eCommunication recording – why the cloud is taking the sting out of the increased data storage requirements for MiFIDII.
    • Compliance-specific requirements – including data security and in-country storage.
    • Hybrid deployment models – leveraging cloud services alongside existing enterprise environments.
    • Cost factors – how TCO can be significantly reduced by intelligent outsourcing, including cost of governance, security and compliance.
    • Reaching new heights – methods of migration, deployment and ongoing data management.
    • And why uncertainty about Brexit is driving the need for more flexibility to scale up or down across different geographies.

    The session will be hosted by Mark Elwood, Marketing Director, TeleWare

    Panelists:
    Ian Salmon, Director, IgniteG2M Limited. Specialist regulatory advisers
    Andrew Fawcett, MiFID II Product Manager, TeleWare
    Hannah Cawthorne, Financial Services Industry Lead, Microsoft
  • The TeleWare Microsoft Story
    The TeleWare Microsoft Story
    Mark Elwood Recorded: Oct 10 2017 3 mins
    TeleWare work in collaboration with Microsoft to help our partners and their customers achieve more through better communications. This short video explains how.
  • RECORD KEEPING FOR MIFID II:  HOW READY ARE YOU?
    RECORD KEEPING FOR MIFID II: HOW READY ARE YOU?
    Andy Dunbar, Vicky Ryder Recorded: Sep 14 2017 33 mins
    With little over 100 days until MiFID II comes into force, investment firms, trading houses, banks and other affected businesses are deep into the research phase of their projects.

    Join our latest webinar for exclusive access to research carried out on behalf of TeleWare to understand how ready businesses really are. Where they see the key challenges and how best to overcome these barriers.

    TeleWare research initiative carried out by Censuswide asked 100 compliance and IT managers about the record keeping aspects of their projects. In this webinar, we will explore the responses and cover ways in which firms can be addressing some of the common challenges.
    We will be discussing:

    * How ready do firms believe they are now and will be by 3rd January 2018
    * What aspects of ‘record keeping, trade reconstruction and surveillance’ within MiFID II are causing most concern?
    * What benefits will MiFID II bring to firms?
    * The technology that is helping firms meet their new MiFID II regulatory requirements

    Hosted by SoftwareONE with guest speakers from compliant recording and analytics specialists TeleWare, this will provide practical insight to help unlock the potential benefits that MiFID II can bring.
    We will be discussing:

    * What impact getting ready for MiFID II is having on businesses
    * What technology is being employed to help with compliance
    * How businesses are planning to create growth despite greater regulation
    * Is everybody going to be ready in time and what happens if not?

    The session will be hosted by:
    Andy Dunbar from SoftwareONE

    We will also be joined by Vicky Ryder from TeleWare
  • Cyber Security and Insider Threats: Turning Policies into Procedures
    Cyber Security and Insider Threats: Turning Policies into Procedures
    Ingrid Fredeen, J.D, VP and Senior Product Manager, NAVEXEngage, and Pamela Passman, President and CEOCREATe Compliance Recorded: Jul 20 2017 64 mins
    Unfortunately, even the best technological defenses won’t protect your company’s intellectual property and data if your employees inadvertently or intentionally take actions to compromise confidential information. The key to mitigating risk for your organization is to provide all employees with policies, processes and training on cyber security awareness.

    Join this presentation with CREATe Compliance where we discuss:
    - Elements of an effective cyber security program – addressing ‘people, process and technology’
    - Spotlight on insiders: Mitigating risks from employees, contractors and third parties
    - Emerging trends: Assessing your enterprise’s cyber security capabilities; training your workforce on cyber security
  • Strategies for Staying Ahead of Bribery and Corruption Challenges
    Strategies for Staying Ahead of Bribery and Corruption Challenges
    Kevin Braine and John Arvanitis from Kroll, and Erica Salmon Byrne from Ethisphere Recorded: Apr 19 2017 74 mins
    In this interactive webinar, you will have the opportunity to learn about proven strategies and best practices for solving compliance challenges from our world-leading experts in FCPA, UK Bribery Act, and the growing number of international compliance laws.

    Join in the conversation with Kevin Braine, Joe Spinelli and John Arvanitis from Kroll, and Erica Salmon Byrne from Ethisphere, as they share their insights on the practical implications of the most significant findings in the ABC Report, including the growing concern over third party and reputation risk.

    All participants will receive a digital copy of the ABC Report with statistics helpful for benchmarking their compliance programs.
  • Rx For Healthcare Talent
    Rx For Healthcare Talent
    Raleen Gagnon and Sara McCarville of ManpowerGroup Solutions and Chris Vaughan of Boston University School of Medicine Recorded: Feb 22 2017 60 mins
    Healthcare candidates are one of today’s most competitive talent markets. In order to attract and retain these candidates, employers need to understand their job search preferences and motivators for career change.

    During this webinar, experts from ManpowerGroup Solutions and the Boston University School of Medicine will discuss the evolving healthcare marketplace as well as new workforce and recruiting strategies — and how this is raising the bar for patient care.

    By participating in this webinar, you will:
    1. Understand key workforce trends related to talent supply and demand in healthcare
    2. Learn how healthcare employers can attract and retain talent in a competitive marketplace
    3. Find out how hospitals and clinics are shifting their workforce strategy

    Presented by Raleen Gagnon and Sara McCarville of ManpowerGroup Solutions and Chris Vaughan of Boston University School of Medicine

    * Please note this webinar is not eligible for HRCI credit.
  • Flexible and Family Friendly Working for Universities as Employers
    Flexible and Family Friendly Working for Universities as Employers
    Susanne Jacobs Recorded: Feb 8 2017 60 mins
    As we move into the next industrial age the skills needed to attract, engage and retain talent are shifting. Employee gender balance is critical to the success of any organisation and creating a flexible family friendly environment is a part of the equation to fully harness female talent and progression.

    This webinar will explore the return on investment from establishing flexible family friendly workplaces and how this directly supports your application and success for Athena SWAN. The session will look at both the economics and neuroscience of sustainable high performance and the correlation to flexible family friendly workplaces as well as a road map to implement change.

    Join us on February 8th at 12 noon to see this informative session and case studies from the University of Manchester, Kings College London and the University of Suffolk.
  • Operate with Confidence: Responding to the Changing Risk Environment in LATAM
    Operate with Confidence: Responding to the Changing Risk Environment in LATAM
    Brian Weihs and Ian Cook with Kroll Investigations and Disputes and John Fanning with Kroll Compliance Recorded: Dec 13 2016 62 mins
    Whether operating in the region or conducting business through third parties, the shifting risk and regulatory landscape in Latin America poses many challenges. With local nuances, a one-size-fits-all approach to compliance and due diligence might do little more than provide a false sense of security.

    Join Kroll's experts as they discuss the changing risk environment in Latin America and the potential implications on your risk mitigation and due diligence programs in the region.

    Agenda:

    - Corruption risks and trends in Latin America

    - Understanding local nuances: What you need to know when conducting business with third parties in the region

    - Best practices for risk mitigation and due diligence

    - Q&A
  • Financial services will be the first to suffer without flexible working
    Financial services will be the first to suffer without flexible working
    Kirsty Leighton Jul 23 2019 10:00 am UTC 60 mins
    Financial service companies will need to lead the charge in flexible and remote working if they are to attract the best possible talent. Something that has never been more important against a backdrop of Brexit and a growing millennial and Gen Z workforce.

    Today, only one in six (15%) employees work in businesses that don’t offer flexible working. What used to be a perk is now a mandatory offering.
    Alongside the importance of employee satisfaction, the UK is also facing a productivity challenge, on average the UK is 31% less productive than France.

    Join Mark Elwood, Director at TeleWare and Dr Lucy Green, CEO & Business Development Expert at Larato, as they discuss:
    •The flexible working challenges financial services companies face – including security and data protection
    •Can financial services companies safely implement a bring your own device (BYOD) policy?
    •How to use tech to increase productivity
    •Scalable IT solutions for growing companies