Enterprise applications have become a crucial piece of infrastructure for many businesses. The enterprise applications community on BrightTALK features the latest insights in enterprise application integration, enterprise application architecture and EAS software. Join the community to gain access to thousands of videos and webinars presented by recognized enterprise information systems experts and arm yourself with the knowledge you need to succeed.
Vexata provides NVMe-based storage solutions that maximize VMware virtualized workloads providing massive consolidation, high performance for enterprise workloads such as Oracle, SQL Server, and SAS Analytics. This demo provides an exclusive view into consolidating mission critical Oracle workloads on VMs supporting a range of mixed OLTP, Analytics and Data Warehouse workloads delivering ultra-low latency over increasing workloads. If you are considering moving enterprise applications into VMware virtualized environments, Vexata delivers the performance and scale to do so with confidence.
Watch Designing a Distributed Cloud Database for Dummies—the webinar. The webinar “stars” industry vet Patrick McFadin, best known among developers for his seven years at Apache Cassandra, where he held pivotal community roles. Register for the webinar today to learn: why you need distributed cloud databases, the technology you need to create the best used experience, the benefits of data autonomy and much more.
When Odyssey Logistics looked for new ways to improve their services, they had an idea. What if they could incorporate real-time weather alerts with the rest of their data? The result added huge value for them and their customers. Now, instead of reacting to issues, they can proactively manage customer expectations, and make sure shipments arrive on time, regardless of conditions.
Learn how Qlik® makes it easy to capture, visualize and analyze all of your data, providing you with:
• Actionable and immediate intelligence
• Relevant and customized analysis
• A single, authoritative source of truth
Get inspired by Odyssey Logistics, and discover new ways to sharpen your competitive edge with Qlik.
There is no doubt managing massive amounts of enterprise data is inherently easier in the public cloud. However, given its size, that data is a target for malicious security threats from attackers both within and outside organizations. While leading cloud platforms like Amazon Web Services and Microsoft Azure can help ease the burden of cloud migration, they are not responsible for the comprehensive security and compliance checks necessary to keep your data safe in the cloud. That’s why next-generation automated cloud monitoring and security management tools like CloudCheckr are essential for closing the loop.
In this webinar, Product Marketing Manager Todd Bernhard maps out shared responsibility models for AWS and Azure and explains how CloudCheckr keeps your data secure and compliant.
Join Qlik® SVP of Global Marketing Robert Fleming plus representatives from leading retailers Design Within Reach and Forbidden Planet as they reveal how they’re unlocking transformative insights through data analytics. Find out how they’re leveraging online purchasing data to plan new store locations, understanding consumption patterns in real time to ensure product availability, providing store managers with insight for better customer service, and more.
How are you deciding what applications should move to the cloud? Is there a clear understanding of how to best secure those apps?
Join F5’s own Director of Architecture Tom Thomas, and Security Solutions Architect Brian McHenry, as they discuss a deployment framework which you can use to assess the impact of on-premises versus cloud, while considering the business, data security, and financial impact of cloud migration.
By the end of this webinar you’ll have the answers to these questions and more:
• Are the security services my cloud provider offers enough to secure my applications?
• How much of my business should migrate to the cloud?
• What tools can help protect against the cost of lost or compromised data?
Delivering projects on time, under or on budget with the limited resources can be challenging. Often, there are multiple tools to juggle – project management, time management and resource allocation and finally financials. What about those global projects spanning business units? Now layer in the executives’ requests updates, which instantly become fire drills. So much to do and only one of you.
Join agile project management expert, Rick Morris, R2 Consulting and CA Technologies for an overview managers can overcome these common obstacles and be more successful in the enterprise.
Join Qlik® VP of Industry Solutions David Bolton plus representatives from Mercy Hospital, Sydney Local Health District, and Grady Health System to learn how they’re unlocking transformative insights through data analytics. Find out how they’re predicting patient risk at the point of care, leveraging IoT and wearable devices to inform care delivery, blending disparate data sources to guide precision medicine, and more.
Join Qlik® SVP of Global Marketing Robert Fleming, Lloyd’s of London, and Raymond James to learn how they’re unlocking transformative insights through data analytics. Find out how they’re using geospatial data from IoT devices to inform insurance underwriting, understanding customer profiles to inform financial advisors in real time, eliminating labor-intensive manual reporting, and more.
On average, a business supporting digital transactions now crosses 35 backend systems — and legacy tools haven’t been able to keep up. This session will cover how MuleSoft’s new monitoring and diagnostic solutions provide end-to-end actionable visibility to APIs and integrations to help customers identify and resolve issues quickly.
* Measure application performance across APIs and integrations in production
* How to query and retrieve log data across your network
* End-to-end walkthrough of priority issue identification and resolution
* Exciting new capabilities of Anypoint Monitoring
Out of a variety of projects, NetApp has developed a five-staged model to solve the challenge of data management in the Internet of Things domain. In this session you will learn how SAP helps customer get ready for the digital journey using SAP Business Objects for Analytics and SAP HANA. We will show, based on a real-world scenario, how IoT data are processed for predictive analytics and how a hybrid model with SAP Leonardo can be deployed.
- Understand how SAP, Hadoop, and NetApp work well together
- Learn how predictive analytics could be applied to IoT data
- See the integration of NetApp into several SAP IoT related products
Join Qlik® SVP of Global Marketing Robert Fleming, plus leaders from Deloitte, Verizon, and WebHelp and hear how they are unlocking transformative insights through data analytics. Learn how these digital leaders have combined analytics, culture, and processes to discover new business value in their data – and how you can, too.
What’s the secret to getting widespread analytics adoption across your organization? Using a thoughtful, modern approach.
Biotech giant Sanofi Genzyme influenced senior executives, managers, and field sales teams to adopt Qlik® solutions. Watch our Customer Spotlight Webinar to hear their story, including how they:
• Built trusted relationships with key stakeholders
• Successfully challenged the status quo and improved sales productivity
• Reduced support time and resources
Find out how the team at Sanofi Genzyme addressed common objections, helped users move outside their comfort zones, and discovered new business value through Qlik solutions. More importantly, join us to see how you can too.
Almost every major company uses or builds software containing open-source components today—96% of them, according to a report from Black Duck by Synopsis. The same report revealed that 78% of the apps that were audited had at least one vulnerability, including several that were reported nearly six years ago! Needless to say, not having solid open-source use policies and procedures in place for your developers poses a significant risk to any enterprise.
Black Duck and Pivotal collaborated to deliver a secure and simple user experience for rapidly building and deploying applications so that developers can benefit from the many advantages of using open source in their apps with confidence.
Join Dave Meurer from Black Duck and Kamala Dasika from Pivotal as they discuss:
- Key security concepts you need to know pertaining to cloud-native application development
- How to simplify and automate open-source security management for your applications and reduce license, operational risk, or policy violations
Dave Meurer, Alliances Technical Manager at Black Duck by Synopsys, leads solution development, enablement, and evangelism for Synopsys Software Integrity Group.
Kamala leads GTM with Pivotal Cloud Foundry Technology partners. She has been working at Pivotal since 2013 and has previously held various product or engineering positions at VMware, Tibco, SAP, and Applied Biosystems.
When people think about cybersecurity today, they typically think about securing data in motion and at rest or analyzing threats. But when you move into this new connected world, you need to think about more than just the data and watching hackers. How do you ensure you can trust the actual IoT endpoint device? This 3-part webinar series will focus on approaches for making devices trustworthy and enabling secure device-to-cloud communications.
H2O Driverless AI is H2O.ai's flagship platform for automatic machine learning. It fully automates the data science workflow including some of the most challenging tasks in applied data science such as feature engineering, model tuning, model optimization, and model deployment. Driverless AI turns Kaggle Grandmaster recipes into a full functioning platform that delivers "an expert data scientist in a box" from training to deployment.
Driverless AI with Auto Doc is the next logical step of the data science workflow by taking the final step of automatically documenting and explaining the processes used by the platform. Auto Doc frees up the user from the time consuming task of documenting and summarizing their workflow while building machine learning models. The resulting documentation provides users with insight into machine learning workflow created by Driverless AI including details about the data used, the validation schema selected, model and feature tuning, and the final model created. With this capability in Driverless AI, users can focus on model insights and results.
For the modern business - time is everything, and every millisecond counts. In fact, time is the #1 asset to any business.
In this webinar, we’ll show you why time is so important and how to best utilize the small window you have.
*Learn about information decay, and why it’s accelerating.
*What information decay means for your business, and why managing time is imperative to a modern business’s success.
*What technologies and services can be used to take advantage of small amounts of time.
Cybersecurity solutions often sacrifice speed for performance, which is why Forcepoint takes a different approach. Their software-first network security platform is a fundamentally different architecture from any other vendor.
Learn why organizations that need unparalleled management and scalability select Forcepoint more than any other solution. Join us for our webinar on August 15 at 11:00 am CST.
In this IDC web conference, Stephen Minton will review the latest ICT spending data and leading economic indicators for ICT budget trends and new 3rd Platform technologies, alongside updated market sizing and forecasts from the IDC Worldwide Black Book, including analysis of economic scenarios related to the ongoing trade war/tariffs which are currently disrupting the short-term outlook.
Most organizations already have ways to backup and recover their data, typically using replication technologies. In most cases, however, the process used to failover business services is still manual. And that spells potential disaster—the most significant risk being dependent on the human factor in the middle of a crisis.
In this webinar, learn how specialized automation applied to the disaster recovery plan can give you the confidence to succeed, mitigate negative brand impact, and exceed RTO and RPO objectives when disaster strikes.
Digital transformation is driving organizations to rethink the way they work. Businesses are under intense pressure to quickly swap old processes for new ones and do more with all the content that's the lifeblood of the business
Join us to:
Hear how to effectively and securely manage your content flow with Cloud Content Management
See a demo that will show you how easy Box makes it to collaborate from anywhere, simplify and streamlines processes, and securely integrate with existing applications — all from a platform that provides native security, governance and compliance
Kubernetes provides a rich set of tools for DevOps teams to describe, run, and manage different types of workloads. In this session, Jim discusses the Kubernetes architecture and then dives into the main concepts for cluster operations as well as controllers used to model Kubernetes applications. The session includes a demo of creating clusters, deploying and managing applications.
Digital transformation projects present many technological and organizational challenges. A key challenge is developing modern, cloud-native applications that connect customers directly using automated business processes and decisions. Creating these applications requires a radical change in how software is built—moving away from traditional, IT-led software development to a process that lets both developers and business experts contribute directly to application logic. Please join us as Prakasha Aradhya, Red Hat Senior Product Manager, will discuss how Red Hat® business rules and process automation solutions help business users and developers collaborate as equal partners to create modern applications.
On Tuesday, August 21st, at 1:00 PM ET, 10:00 AM PT, join Carleen Carter, Acorio's Director of Technical Consultants and Solutions, as she presents The Software Asset Management Landscape is Changing: Here's What You Need to Know.
- Software Asset Management Best Practices & Strategy
- Changes with Virtual Machines and Cloud Licenses
- Lower cost and risk with ServiceNow's Software Asset Management
Managed Service Providers (MSPs), Cloud Service Providers (CSPs), and resellers often have a tough enough time generating invoices for their customers. Add to that the demands of a multi-cloud environment, with AWS, Azure, Google Cloud and more, and it becomes extremely challenging to allocate billing and invoicing.
The solution is automation and self-healing. CloudCheckr can automatically generate invoices and even help resellers profit by keeping discounts and credits allocated among clients, presenting list price, as well as custom charges and credits as desired.
Attendees will learn:
- How to turn billing and invoicing into a profit center
- Creative tag mapping strategies
- How to structure automation monthly, weekly, and daily
Modern businesses depend on their applications. Databases that support these applications must deliver high performance and increased stability to meet business requirements for reliability, availability, and end-to-end security. IT should select an appropriate database management system (DBMS) and operating system environment (OSE) for enterprise-wide consolidation. A tried and trusted DBMS platform matched with an equally proven commercial Linux® OS is valuable to the entire application stack.
Join IDC and Red Hat to learn about:
> Application modernization and data management.
> The role of Linux in enterprise application strategy.
> How the choice of DBMS and OSE influences scalability and reliability of the overall stack.
> How Red Hat® Enterprise Linux and Microsoft SQL Server 2017 deliver a highly available and reliable foundation for database operations.
> The benefits of bringing together product development expertise, investments in cloud platforms and services, and the support and services of Red Hat and Microsoft.
451 Research’s 14th annual Hosting & Cloud Transformation Summit (HCTS) in Las Vegas from September 24-26 is coming up fast! HCTS welcomes executives in the hosting, cloud, datacenter and managed services sectors to hear timely, actionable insight into the competitive dynamics of innovation from 451 Research analyst talent and guest speakers including AWS, Microsoft, Huawei, ING, DH Capital and more. In this webinar, we will be discussing what to expect from this year’s Summit, some highlights from previous years and asking about upcoming sessions with three 451 Research Vice Presidents who will be taking the main stage at HCTS: Kelly Morgan, Melanie Posey and Al Sadowski. Join this Q&A webinar to learn about:
- What is the Age of Consumption and what should we expect to see from it?
- Why should organizations have a strong business-IT alignment when moving forward with a Digital Transformation strategy?
- What, if any, key shifts are happening in the multi-tenant datacenter space as a result of the age of consumption?
- Why are hyperscalers both a friend AND foe to other service providers?
Nick will give an overview of H2O, the leading open source machine learning platform for the enterprise, which integrates seamlessly with R and Python environments, as well as, Driverless AI, an enterprise grade automated machine learning solution. H2O and Driverless AI provide best of breed scalable open source machine learning and automatic machine learning respectively.
In this session, we will cover running H2O-3 and Driverless AI on GKE with Kubeflow. Additionally, we will be discussing burst to cloud and how to we can leverage Google Cloud Platform where local infrastructure is just not enough.
Join Riverbed, Aetna and guest speaker IDC for a discussion and demonstration on how we are revolutionizing application performance management (APM) for the digital era with a focus on the end-user experience.
Traditional APM solutions aren’t designed with the end-user in mind and rely on sampling a limited set of application performance data points. This legacy approach is not adequate for delivering today’s complex digital services. In today’s digital world, a unified application performance and end-user experience monitoring solution is critical to business success.
Register now to see the power of our user experience-centric solution, hear from Aetna about their APM journey, and take the next step to ensuring end-user experience in the digital era.
User-centric: Ensure end-user experience and troubleshoot issues faster with an end-to-end APM solution.
All Data: Use big data insights from all transactions to be more proactive and holistic in driving better business decisions.
Every App: Monitor your entire enterprise application ecosystem without compromising data quality.
Our fourth White-Hat File is once again from Anton Abaya, CISA, PCI QSA, Senior Consultant in Accudata’s Risk and Compliance practice.
In the July edition, Anton talked about his expertise with physical social engineering. In this 15-minute webinar, he’ll describe the most effective ways he uses online phishing techniques to break into corporate networks—and how you can ensure these remote attacks don’t work on your employees.
If you’re a developer, there will come a time when you realize that you have the power not only to ship awesome features but also to protect them so that no one else can tamper with all your hard work. Every developer is responsible for coding securely, but a brave few among us will take this duty one step further by wearing the mantle of a Security Champion.
This webinar is your guide to becoming the Security Champion you always wanted to be, in just five easy steps. We’ll also talk about what benefits you’ll get out of it, besides saving the world, and what to do if your company doesn’t have a Security Champions program or even a product security program.
AI and ML adoption in the enterprise is exploding from Silicon Valley to Wall Street. Ubuntu is becoming the premier platform for these ambitions — from developer workstations, to racks, to clouds and to the edge with smart connected IoT. But with new developer trends comes a plethora of new technologies and terminologies to understand.
In this webinar, join Canonical’s Kubernetes Product Manager Carmine Rimi for:
∙ A decoding of key concepts in AI/ML
∙ A look into why AI applications and their development are reshaping company’s IT
∙ A deep dive into how enterprises are applying devops practices to their ML infrastructure and workflows
∙ An introduction to Canonical AI / ML portfolio from Ubuntu to the Canonical Distribution of Kubernetes and and how to get started quickly with your project
And in addition, we’ll be answering some of these questions:
∙ What do Kubeflow, Tensorflow, Jupyter, Edge AI, and GPGPUs do?
∙ What’s the difference between AI and ML?
∙ What is an AI model? How do you train it? How do you develop / improve it? How do you execute it?
And finally, we’ll be taking the time to answer your questions in a Q&A session
Extending chat to mobile customers is one of the hottest topics in mobile engagement. With mobile devices playing an increasingly important role in both e-commerce and in-store spending, connecting with customers wherever they are has become more important than ever. And just as live chat has become a critical part of customer engagement on your website, it’s just as important on your mobile site and mobile app!
The shift from desktop to mobile among online consumers is incontrovertible and is accelerating in a variety of ways, including mobile commerce volume, research of products and services, and expectations of service levels. Professionals in e-commerce, marketing, customer service, and customer experience are aggressively deploying strategies to meet customers where they are and to deliver the services and experiences customers want and expect. Live chat has become an expected service on traditional websites and now has the highest customer service rating among online service channels (Forrester, 2017). Live chat on mobile is now expected to standard. Your selection of a great mobile chat solution can have important and enduring implications for your business, and careful consideration of your options is imperative.
In this webinar, we’ll be going over the TOP 8 things to considering as you think about Chat and Mobile.
The benefits of DevOps transformation are significant and well-understood, with over 70% of organizations having already implemented or planning to implement DevOps within the next 12 months according to Forrester. But it’s not a change that happens overnight. After empowering tens of thousands of operations teams to effectively manage their services in production, we’ve distilled what we’ve learned from them into a few best practices that have been foundational to driving change and transforming to be more agile.
In this session, we’ll go over a few topics:
- Common operational challenges across the organizational spectrum
- The top best practices that organizations use to empower distributed teams
- How to enable both central and distributed teams to gain comprehensive visibility, take action on issues fast, and be more productive
- A couple of case studies of real organizations who have achieved successes in the journey toward DevOps transformation, and how they’re getting there
It is widely recognised that the nature of business to business selling is changing rapidly and significantly. Rising customer expectations and changing buyer behaviours, increased globalisation and commoditization pressures are combining to create a profession in flux, with organizations struggling to drive sales effectiveness and create long-term business value.
During this webinar we will explore the future of business to business selling in this unpredictable environment; presenting new research in business to business sales practices and the evolving foundational behaviours that will be required to drive value and deliver competitive advantage.
Because security is often an afterthought when medical devices are designed and maintained by the manufacturer, they are the most vulnerable devices in a hospital’s network.
The medical device community is beginning to improve the security of their products, but it will take years for legacy devices to be upgraded or replaced. Until then, healthcare organizations need to develop strategies for mitigating the cybersecurity risks these unpatchable devices pose to their patients and the organizations themselves.
Join Matt Mellen, a healthcare security architect and former security lead for a hospital network, and Mick Coady, a partner in the Health Information Privacy and Security Practice at PricewaterhouseCoopers, as they discuss how to approach and mitigate the challenges associated with securing medical devices in hospital environments.
In this webinar, you will discover:
•The cybersecurity risks posed by unpatchable and hard-to-patch medical devices
•How to successfully mitigate medical device security risks
•Strategies you can implement today to secure medical devices
Containers offer enterprises substantial gains in application deployment speed and portability. However, these benefits are often countered by the operational complexities of infrastructure configuration and management, especially when employing a mix of cloud and on-premises container environments.
This webinar is for IT Operations and enterprise platform teams interested in driving business agilities using cloud-native technologies. You will learn how modern cloud-native technologies can help streamline complex processes, eliminate the need for network and storage overlays, and ensure reliable performance with granular controls for developers and operators.
In this webinar, Diamanti and Nirmata teams discuss how Nirmata’s federated approach to Kubernetes cluster deployment and application management integrates with the Diamanti platform, seamlessly bridging on-premise bare-metal and hybrid cloud container environments.
You will learn how to:
- Deploy an on-premises container stack in minutes
- Incorporate Diamanti into your multi-cloud environment using Nirmata
- Simplify application management and governance across on-premises and public cloud environments
The application is now the business, and investing in the right APM solution is imperative to delivering flawless customer experiences. So how can you present a solid business case for this major IT investment?
We commissioned Forrester Consulting to conduct a Total Economic Impact (TEI) study to showcase the cost savings and business benefits you can expect from AppDynamics APM and its integration with Cisco technology.
Register for our webinar featuring Forrester guest speakers as they explain the TEI methodology and learn:
- Technology trends in the APM landscape
- How you can save $1.45 million annually through consolidation of monitoring tools
- Why Cisco + AppDynamics together will accelerate your digital transformation
API abuses are set to become the most frequent attack route for data breaches by 2022. Watch this webinar to learn how your company can stay ahead of threats by delivering advanced data and API security with MuleSoft’s new security offerings.
* How to tokenize, encrypt, or mask sensitive data in transit with API policies
* Why format-preserving tokenization minimizes impact to downstream systems
* When to use layers of defense with rapidly configured, policy-driven perimeter gateways
* How to set up logical perimeters around applications, groups of APIs, or integrations
94% of the Fortune Global 100 use SAS analytics. Through innovative software and services, SAS empowers and inspires customers around the world to transform data into intelligence. IDC predicts by 2019, 40% of Data Transformation initiatives will use AI services; by 2021, 75% of commercial enterprise apps will use AI, over 90% of consumers will interact with customer support bots, and over 50% of new industrial robots will leverage AI.
Data-driven applications and Machine Learning (ML) workloads, using SAS analytics are increasing in volume and complexity as organizations look to reduce training and operational timelines for artificial intelligence (AI) use cases. To enable predictive and cognitive analytics, you need to accelerate training and operations by delivering ultra-low latency with massive ingest bandwidths when faced with heavy mixed random and sequential read/write workloads.
Vexata is teaming up with Destiny Corporation, a Business and Technology firm who is a SAS gold partner and reseller. This webinar is targeted towards SAS Line of Business and IT owners who are challenged with
- new use cases like IoT, machine and deep learning across FSI, Insurance, Healthcare and Lifesciences verticals
- handling growing data-sets and deriving actionable intelligence from these data-sets as well as
-optimizing their existing long running jobs and IT infrastructure without a rip and replace policy.
Learn how to identify your SAS analytics IO bottlenecks and leverage Vexata VX-100 with its transformative VX-OS purpose built to overcome these challenges.
Our modern world depends on healthy, functioning, IoT devices; however, many of them are unsecure. Cyber attackers have compromised IoT devices for over a decade, turning them into Thingbots―botnets made from IoT devices.
The hunt for IoT attacks has made a pivotal turn in the last two and a half years. F5 Labs has been tracking these attacks and the subsequent building of Thingbots from boutique attacks, into more sophisticated and powerful cyber weapons. Thingbots are now being sold as multi-vector bots-for-hire that allow cyber attackers to launch any attack of their choice―often used for automated web application attacks and credential stuffing.
With the threat of IoT attacks increasing, as billions of new devices are deployed each year, the ability to detect threats, and clean and upgrade infected systems is still not a part of most IoT development processes.
In this webinar we’ll explore:
• How attacks have evolved from the methods they use to the attacks they launch from the resulting Thingbots
• The threat actor networks and IPs behind these attacks, their geographical targets, and how that has changed over time
• What you should do to protect your company
The vast amount of data assets generated by Networks, Users, Traffic and Devices has generated monetization opportunities in the Telco Domain. Daily human interaction with telecommunication networks and services of all kinds contain unconnected gems of information which, when correctly interpreted, reveal how people behave and interact. Machine Learning technologies can be put to good use to reveal how all this information fits into relevant patterns.
In this session you will learn about the following:
> Brief Overview of AI and ML
> Different types of ML Techniques and how to apply them
> A look at projects such as Jupyter Notebook and Tensorflow and relevance to IoT
Every industry is being disrupted by digital technologies. From cloud services to data analytics, technology is revolutionizing how we work, opening opportunities to create new business models, spark innovation, and nurture product. Did you know that the app and desktop virtualization solution you already have has perfectly positioned you for this digital transformation journey?
Join this webinar to learn how Citrix is engineering the most comprehensive, integrated digital workspace to help customers transform how they work.
You’ll learn how to:
• Simplify your systems and ongoing management with a cloud-based approach
• Give IT teams the flexibility to adopt new systems, quickly scale and rollout updates as needed
• Manage Windows, Linux, web, SaaS, and mobile apps – all through one unified solution
SAP Hybris or SAP C/4 HANA is a multichannel solution that drives customer experience, and is therefore one of the most critical systems in online business. Downtime is not an option, so to mitigate the risk of changes in your production systems, you should invest in continuous testing for your apps even in the earliest stages of the Software Development Lifecycle.
Join this webinar and learn how to benefit from Continuous Delivery practices around SAP Hybris releases. Your customers will thank you.
IR and IP Integration invite you to our joint webinar on June 14th at 9.30am where we discuss how we are proactively enabling three of our customers to identify, resolve and improve UC performance, network visibility and customer experience.
You will find out:
- How an international travel agency could quickly locate call quality issues in their network.
- How a global insurance organisation that was able to prevent a major impact SQL service issue before it happened
- How one of the UK’s leading utility company’s` has full performance visibility thanks to proactive alerting on critical IVR services ensuring service quality 24x7.
We will also run a short demonstration highlighting how IR and IP Integration enable customers to streamline IT operations across audio/video web meetings and calls, on-premises, in the cloud, or as part of a hybrid environment.