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Enterprise Applications

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Enterprise applications have become a crucial piece of infrastructure for many businesses. The enterprise applications community on BrightTALK features the latest insights in enterprise application integration, enterprise application architecture and EAS software. Join the community to gain access to thousands of videos and webinars presented by recognized enterprise information systems experts and arm yourself with the knowledge you need to succeed.
  • As companies explore how they can leverage OpenStack to advance their business, they often ask if OpenStack is really “production-ready.” Through co-founding OpenStack, running one of the world’s largest OpenStack clouds, and managing OpenStack private clouds for enterprises, we know what is takes to make OpenStack production-ready. In this session, Justin Shepard, a Rackspace distinguished architect, will discuss what it means to be "production-ready" and how we designed Rackspace Private Cloud Powered By OpenStack to run production workloads. Register today to join this insightful and informative discussion.
  • Vous souhaitez en finir avec l’information dispersée à travers des centaines de répertoires partagés, espaces personnels, et disques durs locaux ?

    Vous êtes à la recherche d’une plateforme collaborative tout-en-un ?

    Vous êtes certainement déjà familier avec Microsoft SharePoint, mais êtes-vous sur de connaître l’étendue de son périmètre fonctionnel ?

    Car si SharePoint reste une excellente plate-forme intranet, de portail web, de collaboration et de partage documentaire, SharePoint va bien au-delà de ces fonctions avec le réseau social (RSE), les outils de développement, et la gestion documentaire (de type GED).

    Participez à notre webinar pour mieux comprendre la richesse de la plateforme et ses bénéfices : une collaboration unifiée et des gains de productivité à chaque niveau de l’entreprise (utilisateurs métiers, DSI, direction).

    Nous aborderons également les modèles de déploiement de SharePoint (100 % cloud, hybride ou on-premises) ainsi que les limites et bénéfices de chaque configuration.

    Dans un second temps, nous nous pencherons sur les questions de déploiement de SharePoint et nous découvrirons comment AvePoint, avec sa solution de migration pour SharePoint 2013 & Office 365, vous permet d’accélérer la mise en place de votre plateforme.

    Nous ferons un tour d’horizon des problèmes les plus communément rencontrés pendant les projets de migration, et nous verrons en 3 points comment AvePoint vous permet notamment de les adresser :

    • Optimisation des ressources dédiées à la migration en automatisant la suppression du contenu obsolète

    • Réduction de la perturbation des activités pendant le processus de migration grâce à une planification personnalisée.

    • Maintien de l’ensemble du contenu, des permissions et des métadonnées jugés pertinents par vos équipes.
  • Sutter Health is a not-for-profit health system serving more than 100 communities in Northern California. Each year its 5,000 physicians care for more than 10 million outpatient visits and discharge more than 200,000 in-patients.

    As healthcare systems transition from “fee for service” to “fee for value” reimbursement models, there is an increasing focus to drive down 30-day re-admission rates, particularly for high risk patients. To this end, Sutter Health is piloting Project RED (Re-engineered Discharge) which leverages predictive analytics to identify high-risk patients and then prescribes alternative discharge workflows aimed at lowering the risk of re-admission.

    Join us as Kristen Wilson-Jones, Sutter RD&D CTO, shares how Sutter Health has leveraged MuleSoft’s Anypoint Platform in an orchestrated plecosystem of technologies to power Project RED by enabling real-time patient risk scoring, clinical workflow management and bi-directional integration with Epic.

    Topics covered
    -------------------
    + How Sutter Health is lowering 30-day re-admission rates by re-engineeing clinical workflows
    + The need for connectivity to enable workflow re-design
    + Best practice in moving from an application-centric to a data object-centric connectivity approach
  • During this webinar, Elena Martínez, Retail Specialist at Openbravo, will explain the keys to how to effectively create loyalty and what to expect from your commerce solution. Today, engaging customers goes beyond traditional loyalty programs and she will develop on this topic.

    What Will You Learn?
    - Keys to effectively create a loyalty program.
    - What to expect from commerce solutions in regards to loyalty management.

    Who Should Attend?
    - Business Areas Directors
    - CIOs
    - IT Administrators
    - Consultants
  • Earlier this year, Moka5 conducted a survey about how enterprises are currently using cloud-based services and how they would prefer to use them. The results are in and the findings are eye opening. Join Moka5 VP of Marketing Kris Bondi for an overview of the adoption and usage trends as well top-of-mind security concerns for IT decision makers.
  • Lync 2013 (soon to be Skype for Business) is commonly known as an instant messaging client that includes voice and video capabilities within the enterprise. However, its ability to cross enterprise network boundaries and reach colleagues, partners, and customers across the globe via mobile phones or traditional telephony systems is often overlooked. The natural progression in collaboration may start with a quick instant messaging conversation but often leads to picking up the phone and calling someone to attain resolution.

    Join us on Wednesday, March 25th at 2pm EST to learn about the capabilities of Lync Enterprise Voice, ways to implement it as a cost savings to your business, the impact of the launch of Skype for business and how the progression of enterprise voice collaborative tools are changing the way we run our businesses today.

    Key Takeaways:
    •What is Lync Enterprise Voice
    •How can Lync Enterprise Voice be implemented
    •Is Skype for Business different than Lync Enterprise Voice
  • Join DemandGen for an exclusive “State of the Union” address on the Oracle Marketing Cloud from special guest Kevin Akeroyd, general manager and senior vice president for Oracle Marketing Cloud. Coinciding with Oracle’s first ever Modern Marketing Experience (taking place the following week in Las Vegas), David will ask Kevin to share his insights on what attendees can expect at the show -- including the future of Eloqua and Responsys, Oracle’s flagship B2B and B2C marketing automation systems.
  • The continued growth of the business networks that employees, partners and customers use to share information is driving the need for collaboration tools that are available beyond firewalls, on any device. With the cloud emerging as the preferred place for these technologies, and a crowded landscape of potential vendors, how can your organization make the right choice?

    Join Forrester Research Analyst TJ Keitt and Product Marketing Director Peter Brown of Intralinks as they review:

    - The emerging types of cloud collaboration technologies and the key considerations to think through
    - The inherent value in having a collaboration platform that connects people to information
    - How to align the organizational need to collaborate while keeping information secure at every touchpoint
  • Optimizing your processes should be closely aligned to your business strategy. However, this is often easier said than done, as there are several pitfalls on the road to successful process optimization.

    In this webinar, Reint Jan Holterman, publisher at BPMLeader.com, will go deeper into what pitfalls you may encounter. Also, he will present a number of pre-requisites based on the 5-C model to avoid these pitfalls and to realize successful optimization projects.
  • Im Privatleben sind Menschen es heutzutage gewohnt Informationen zur Hand zu haben, wann und wo immer sie wollen. Können Unternehmen ihren Mitarbeitern am Arbeitsplatz nicht das gleiche Maß an Selbstbestimmung und Mobilität bieten, werden Nutzer schnell verleitet anderswo nach geeigneten Mitteln zu suchen.

    Auch die Produktivität spielt hierbei eine entscheidende Rolle. Denn Mitarbeiter sind dann am produktivsten, wenn sie auf Inhalte zugreifen können, wenn sie diese am dringendsten brauchen, unabhängig von Aufenthaltsort und Endgerät.

    Viele Unternehmen sehen sich daher gezwungen, Inhalte schnell mobil zu machen, ohne eine geeignete Strategie dafür entwickelt zu haben. Zum Leidwesen der IT-Teams, die mit meist manuellen Prozessen die Flut an mobilen Daten unter Kontrolle bringen müssen und der Sicherheit der Unternehmensinhalte.

    In diesem Webinar lernen Sie deswegen wie Sie:

    -Ihre Mitarbeiter mit einem mobilen und zugleich sicheren Zugang zu SharePoint-Inhalten ausstatten, jederzeit und von überall.
    -Ihren Endnutzern und externen Partnern eine App zur Verfügung stellen, mit der sie digitale Inhalte teilen können, ohne Risiko für sensible Unternehmensinformationen.
    -Wichtige SharePoint-Informationen in einem vereinfachten User-Interface hervorheben, um Ihre Arbeitsabläufe zu strukturieren.
  • Gartner has predicted 18-20% growth in SaaS market, and expects it to hit US $22.1 billion by the year 2015. They have also measured that SaaS adoption rate has increased many fold in the last few years (almost 71% of enterprises use SaaS solutions).

    SaaS has come a long way from “hype” to “norm”. The key to this change is the confidence that has been built by the cloud/SaaS community by providing enterprise class security. Since, SaaS model of delivery has become a defacto standard of delivering products it’s critical for software providers to ensure that their SaaS product meets the required industry security standards. In this webinar, we will address the security aspects related to architecture, deployment and management of SaaS solutions.

    Key Takeaways:
    • Security considerations in each of the architecture layers
    • Data isolation risks and mitigation plans
    • Overview of CWE/SANS and OWASP Security threats
    • Data retention and termination policies
    • Infrastructure and cloud related security risks and solutions
  • In this 30-minute webinar, Jonathan Lui, Cloud Office Product Specialist at Rackspace will share valuable insights on SharePoint and offer tips to help you make an informed decision about what's the best fit for you and your business. By attending this webinar you will gain knowledge on the following:

    •SharePoint at Rackspace
    •Why SharePoint?
    •Advantages of Rackspace SharePoint
    •Rackspace SharePoint vs. managing your own SharePoint servers
    •Per User vs. Per Server SharePoint

    We hope you can join us!
  • Enterprises still don’t trust the cloud for their sensitive workloads. Are their concerns reasonable? Are they inevitable? In this briefing, Frost & Sullivan examines perceptions and realities associated with cloud security and recommends ways to mitigate risk.

    Why You Should Attend:
    • Understand the “risk premium” ascribed to the cloud versus the private data center.
    • Learn why the cloud requires new processes for governance and compliance.
    • Hear why traditional security approaches, such as asset protection, are not relevant to a cloud environment.
    • Understand how to build a holistic approach to cloud security.
  • During this webinar, Maarten Tromp, Director of Product Management at Openbravo, will review the benefits of truly modular ERP platforms compared to traditional ERPs, focusing on the main keys for growing business for both customers and partners.

    What Will You Learn?
    - Benefits of modular ERP platforms.
    - Keys for growing your business based on ERP platforms modularity.

    Who Should Attend?
    - Business Areas Directors
    - CIOs
    - IT Administrators
    - Consultants
  • SharePoint Roll-out and User Adoption in a Global Company.

    This session reviews the introduction of SharePoint at Johnson Matthey an international speciality chemicals company, founded almost 200 years ago in London. Introducing a new way of working into a global company with over 12,000 employees in 32 countries is always a challenge, when the software is SharePoint things can get complicated.

    We will focus on the potential challenges of introducing SharePoint on a global scale with an eye on a wide range of considerations including practical tasks that had to be completed before SharePoint could be implemented such as software upgrades and migration of content from network drives through to softer topics such as how Johnson Matthey approached marketing SharePoint to their users to raise awareness, this is not the easiest thing to achieve when your users vary from Senior Scientists to Personal Assistants.
    Whether you are currently planning your SharePoint roll out or you are wrestling with user adoption this session will show you how Johnson Matthey met these challenges
  • Cloud Office at Rackspace delivers the business-class email, collaboration, and backup tools your employees need to be their most productive— reliably delivered and managed by Rackspace hosting specialists, backed by our unmatched Fanatical Support. What does this mean? You get more time to focus on what you do best.

    In this 30-minute webinar, Adam Williams, Cloud Office Business Manager at Rackspace and Jonathan Lui, Cloud Office Product Specialist at Rackspace, will share valuable insights on Hybrid email and the best email fit for your business. They will also offer tips on how to leverage email to lower TCO for your communication platform saving your business time and money. By attending this webinar you will gain knowledge on the following:

    •Rackspace Hosted Email Solution - what it is?
    •Why Rackspace email?
    •Why Hosted Exchange at Rackspace?
    •Advantages of Rackspace Hybrid Solution
    •Support and Assisted Migration

    We hope you can join us!
  • "To protect and serve"" is a good motto for IT, as there seems to be an expectation that IT exists only to create new technology solutions in response to the demands of the business: to serve. It's not true. The Information Technology department exists to protect the IT interests of the owners of the organisation whilst also serving IT's customers and users. The two don't always align.

    IT is entrusted with custody of the organisation's IT assets. Sometimes it is not in the best interests of the organisation to abandon those investments or to increase the risks to the confidentiality, integrity and availability of the information, in order to meet demands for new IT from the customers.

    Join IT Skeptic, consultant and commentator, Rob England as he explores IT's evolving role in striking a balance in extracting maximum value from existing investments against facilitating the generation of value from new investments.

    This session is approved for 1 Continual Professional Development (CPD) priSM credit.
  • Creating effective metrics is essential for IT Service Management (ITSM) to evolve as an increasingly critical part of cross-domain service delivery, optimization and planning. However, no two IT organizations are the same, and metrics for measuring IT efficiencies, costs, values and requirements need to be tailored to realistic levels of IT maturity and grounded in unique IT organizational environments.

    Join Enterprise Management Associates’ (EMA) Dennis Drogseth for this webcast designed to provide guidelines for building effective ITSM-related metrics based on maturity levels, objectives and readiness, including:
    • Guidelines for assessing your IT maturity level
    • Metrics associated with each maturity level
    • Process recommendations for establishing and communicating key metric priorities among key stakeholders
    • Quotes and examples of metrics-related planning from real-world ITSM initiatives

    This session is approved for 1 Continual Professional Development (CPD) priSM credit.
  • When a really good idea, a truly compelling service, or an “I-cannot-live-without-this” product hits the street our reaction is often “How come we didn’t think of this sooner?” Whether it’s an iPhone or iPad or a step-up bumper on a pickup truck, we are smacking our foreheads and grunting “Doh!”. DevOps is a really good idea. Merging Development with the Operations side of the house creates synergies and efficiencies that have never before been possible. From automated deployment to fewer bad changes to a robust release management process, it’s time for DevOps.

    Join Pink Elephant’s George Spalding and CA’s Robert Stroud to hear about this “Doh!” moment and how it impacts IT service management.

    This session is approved for 1 Continual Professional Development (CPD) priSM credit.
  • New disruptive trends are challenging IT service providers to rethink the way they plan, deploy and deliver services. Today’s IT must deliver a world class “user experience” while allowing for more frequent and rapid application deployment that supports multiple channels with strong consideration to cloud, mobility, consumer experience and more.

    This session will discuss the delivery of a high performance “support center” that can help an IT organization meet these challenges by leveraging ITIL and other good practice guidance as the IT organization transitions from reactive service support to being a proactive service provider.

    This session is approved for 1 Continual Professional Development (CPD) priSM credit.
  • Due to the increasing power and prevalence of mobile devices, apps are rapidly moving from consumer-oriented gadgets to main IT functionality delivery platforms for enterprises. More powerful apps require more development man-hours and result in rising prices and increased licensing complexity. Many enterprises already struggle with software licensing compliance and costs on the traditional IT platforms.

    This session focuses on strategies for getting ahead of the curve and preventing the current software licensing challenge from being repeated in the app economy.

    This session is approved for 1 Continual Professional Development (CPD) priSM credit.
  • In the past, most traditional test automation focused on the UI and not the back-end. This was a leftover mindset from the days of "just throw it over the wall”. With the current shift in how teams are organized, the skillset for testing is evolving. Dev/Ops, continuous delivery, mobile, cloud and the Internet of Things is forcing a rapid pace of development. Now, QA professionals and business analysts are more ingrained in the overall development process from start to finish. Now that software development for different platforms are using a “shift-left” approach (which involves moving testing to earlier in the software development lifecycle), it is requiring test automation engineers to enhance their technical skills.

    Join Clint Sprauve, Senior Product Marketing Manager for HP Functional Testing, and learn about:

    • API and web services testing early in the development lifecycle
    • How to shift-left with non-technical testers
    • Best practices for proper test automation in Agile and continuous testing processes
  • As Reactive application development goes mainstream, Operations has become painfully aware that the demands of Reactive applications are simply not met by yesterday’s software architectures and technologies.

    Typesafe is proud to announce the upcoming release of ConductR, a management tool for Operations to conveniently deploy and control Reactive, microservice-based applications running in a cluster.

    Supplementing existing tools that focus on more traditional, monolithic application architectures, ConductR is built specifically for distributed Reactive applications, reflecting that Operations requires a different approach to both the tools and methodologies they use. Through proxying, load-balancing and integration with Typesafe Reactive Platform, ConductR helps Operations maintain system responsiveness, resiliency and elasticity at scale in the face of bursty traffic or service failures

    Join us for a webinar with the Technical Lead of ConductR, Christopher Hunt, wherein we’ll discuss the changes in enterprise development of Reactive Applications, new demands on Operations, and how ConductR can help
  • In the modern app economy where we have access to a myriad of goods and services in the space between our two thumbs, does the Service Catalog have any relevance?

    In this webcast, industry expert, trainer and peer-recognized Fellow in Service Management (FSM), Doug Tedder, will discuss why having a Service Catalog -- now more than ever -- will differentiate the customer-centric e-company from its competition. He’ll also address how developing a Service Catalog may just be the opportunity that IT needs to illustrate the critical contribution that IT organizations can make to their online-all-of-the-time businesses in the app economy.

    This session is approved for 1 Continual Professional Development (CPD) priSM credit.
  • The world of IT Service Management (ITSM) has changed greatly in the recent past and will continue to do so at an increasing rate. One thing is clear: consumers of IT services now demand a pain-free, proactive, personalized and productive experience in the workplace, similar to that of consumers outside the workplace. They expect minimal touch points when resolving issues, requesting services, getting assets…and they want to do it themselves, without involving technical assistance. These expectations are the foundation to why Forrester Research sees Workplace Enablement as being the natural evolution of ITSM.

    In this webcast, guest speaker Amy DeMartine, Senior Analyst at Forrester Research, talks about what this means to today’s IT organizations and what needs to be done to deliver the service your IT consumers expect in the workplace today and in the future.

    This session is approved for 1 Continual Professional Development (CPD) priSM credit.
  • During this webinar, Elena Martínez, Retail Specialist at Openbravo, will introduce you to some of the key features that the Openbravo Web POS solution provides, allowing associates and customers to enjoy a great in-store shopping experience. Web and mobile POS with assisted sale and inventory visibility capabilities. Empowered associates and delighted consumers in today’s omnichannel reality.

    What Will You Learn?
    - 6 key features a web POS solution should have for great in-store shopping experiences.
    - Latest new capabilities included in the Openbravo Commerce Platform web POS module.

    Who Should Attend?
    - Business Areas Directors
    - CIOs
    - IT Administrators
    - Consultants
  • Whether your organization in the middle of a long running ITIL implementation that is failing to deliver the benefits or you are playing with DevOps to solve the problems of continuous innovation that ITIL doesn't solve, it is clear the ITIL framework must evolve.

    This webcast focuses on the current state of ITIL in today’s IT-enabled businesses and explores some of the challenges ITIL faces as businesses demand more agility and rapid-time-to-market from their IT organizations, and why there’s hope for ITIL.

    This session is approved for 1 priSM Professional Development Unit (PDU) credit.
  • During this webinar, Xavier Places, Product Marketing Director at Openbravo, and Victor Gaspar, Project Manager at GMV (Openbravo Certified Partner), will explain how retailers can help enable their stores to be smarter and which technologies are helping them today to make this happen.

    What Will You Learn?
    - The concept of smarter stores and how it is related with the convergence of technologies like mobility and the Internet of Things.
    - The importance of physical smarter stores in today's omnichannel reality.

    Who Should Attend?
    - Business Areas Directors
    - CIOs
    - IT Administrators
    - Consultants
  • CA Technologies has just released CA PPM 14.2, the latest version of the industry-leading Project & Portfolio Management solution. In this live webcast, David Werner from CA Technologies will discuss the exciting new features and functionality in the 14.2 release. Joining David in this webcast will be Lisa Hagin of VersionOne to discuss the available integration of VersionOne’s industry-leading Agile solution with CA PPM. Both speakers will answer questions from audience.
  • Part 2 of 2: Join Dave Simpson, 451 Research Sr. Storage Analyst, and Sean Derrington, Exablox Sr. Director of Product Management in a follow-up session about:
    1) Data protection trends and pain points
    2) How virtualization changes the game
    3) Array-based snapshots and replication for data protection
    4) Backup targets shift
    5) Cloud-based backup and recovery
    6) Why object-based storage?

    Did you miss Part 1: The Future of Enterprise Storage with Simon Robinson, VP of Storage at 451 Research? https://www.brighttalk.com/r/R5t
  • Are you challenged by delays in releasing new application code within your enterprise? If your answer is “yes,” you can accelerate the release process through automation across the various stages of the software development and release lifecycle. Bridge gaps and learn the practice of collaboration between business, development, and operations teams with Agile development, continuous integration (CI), continuous testing (CT), continuous delivery, and continuous deployment.

    Join us and learn about HP’s approach to the DevOps Lifecycle by examining DevOps problems and potential solutions from three points of view: people, process, and tools—from planning to operation. Find out how the integration of HP and third-party development and deployment toolsets provides a seamless, end-to-end implementation of the DevOps lifecycle to increase your release velocity. You will learn about CODAR, Agile Manager, ALM, Unified Functional Testing, Performance Center and Change Impact Testing during this session.
  • Sometimes one cloud isn’t enough. In a recent study by IDC, more than 65% of enterprise IT organizations will commit to hybrid cloud technologies before 2016. In this webinar we will walk you through a case study on a large enterprise customer who optimized their cloud strategy for performance, capabilities, and costs by using a multi-cloud approach. The results were outstanding - $1.5 million in annual savings from examining only 15 apps out of 500 app portfolio. Join Ilyas Iyoob, Director of Advanced Analytics and Lani Dame, Sr. Product Marketing Manager as they walk through this customer success.
  • Join Petri IT Knowledgebase Contributing Editor Russell Smith as he discusses what IT professionals need to know about Windows Server 2003 End of Support, which arrives on July 14th, 2015. Learn about Server 2003 to Server 2012 migration tips, including how to manage Active Directory, virtual machines, and other infrastructure during the transition. In this webinar you will learn:

    -Windows Server 2003 End of Support (July 2015) is approaching fast.
    -What the specific details of Windows Server 2003 End of Support are.
    -How to plan out a Windows Server 2003 migration to a newer Server OS.

    Jason Acord, an inside systems engineer at Veeam, will demonstrate how Veeam Availability Suite v8 can provide you with peace of mind before, during, and after your migration from Windows Server 2003 to Windows Server 2012 R2. Jason will show you how Veeam’s solutions can help you with:

    -Learning the challenges (and opportunities) with Windows Server 2003 End of Support
    -Migration strategies and physical-to-virtual (P2V) solutions to challenges with migrating off Windows Server 2003
    -How Veeam Backup & Replication software can play a key role in protecting your data during the WS 2003 EOS process
  • As businesses struggle to innovate and deliver a new wave of apps to address a multi-device, mobile-enabled world, they’re learning the initial cost and effort of building an app is just the tip of the iceberg. Being able to nimbly accommodate business demands and shifting user needs has never been more difficult, especially if it’s being approached using old-school tools and methodologies. In this session, we’ll discuss five key ways the right platform can reduce complexity and accelerate the app-building process, all while growing your competitive edge.
  • Mobility is the new frontier that is ‘still arriving’ and enterprises are grappling with how best to enable it, keeping enterprise security and employee satisfaction front and center of mind. Inherent in that balance is a careful trade-off as security is paramount but it should not come at the expense of productivity. On one hand is the Wild West with no security whatsoever and happy employees bringing in devices and apps of their choosing. On the other hand are happy enterprises with strict security controls but dissatisfied and disappearing employees! This webcast will help strike a balance that works for both entities - the User and the Enterprise. No utopia promised but you will come away with an understanding of:

    1) What the challenges around Mobility in the Enterprise are
    2) Why you should look into tacking them
    3) How one approach works for both the employees and the enterprises
  • We will discuss about ServiceNow implementation , it's key success factors and the pitfalls.
    Following is the agenda:
    •ITSM – The enablers and constraints
    •ServiceNow – Introduction and key benefits
    •Things to keep in mind for an effective implementation
    •How to create a realistic, still effective Roadmap?
    •Some critical pitfalls for ServiceNow implementation
    •Sample scenarios
    •Failure – Key things to avoid
    •Successes – Key things to follow
    •Summary
    •QnA
  • Data breaches of all sorts, affecting credit card providers, retailers and health care providers, suggest that such breaches will continue and grow as a major risk to all organizations and their IT, security, and compliance departments. At the same time, Big Data solutions are gradually becoming more prevalent, connecting many new sources of data and thus potentially increasing both the vulnerability and the magnitude of a data breach. It is no wonder that Stratecast survey data suggest that one of IT managers’ primary concerns with Big Data is security, yet the advantages of Big Data in enabling revenue creation make it very attractive to the business. This panel discussion will explore the security issues around Big Data.

    In particular, the panel will discuss:
    •Whether Big Data necessarily increases the risk of a security breach
    •How to assess the risks associated with different types of Big Data solutions
    •How to avoid data breaches in a Big Data environment
  • "Masterclass" è una serie di webinar in cui diversi servizi AWS sono presentati in modo approfondito dal punto di vista tecnico.

    Durante questa sessione si approfondirà Amazon Simple Storage Service (S3), un servizio che ospita più di 2 milioni di milioni di oggetti, da backup di sistema a file di log, da asset di siti web a contenuti multimediali. In questo webinar illustreremo le funzionalità di Amazon S3 come l’hosting di siti web statici, la crittografia, l’integrazione con Amazon Glacier. Approfondiremo gli usi avanzati in modo da fornire una visione completa del servizio.
  • Impact Sourcing (IS) is a business process service delivery model that provides quality and cost at parity with traditional Business Process Outsourcing (BPO), but with optimized enhancements. IS employs individuals with limited opportunity for sustainable employment as principal workers in BPO centers to provide high-quality, information-based services to domestic and international public and private-sector clients.

    You will learn about:

    ·A qualified, trained talent pool with skillsets aligned to match client needs
    ·Lower attrition rates and higher corresponding levels of employee engagement
    ·Opportunities to fulfil corporate social responsibility and diversity objectives
  • Let’s face it, in this modern connected world, your service desk customers have many options when trying to resolve issues - online search, social media, etc. So how do you remain relevant to your customers so they keep coming back for more? Quite simply- provide a superior service desk experience.

    A superior IT customer experience is the key to success for any IT service organization. This webcast will discuss how strategies and tools can enable users to quickly resolve issues and why IT organizations need to be able to interact with their customers on their terms. By simply improving the user experience, you will increase adoption, satisfaction, and your customers will see the real value IT provides (YES – Love for IT).
  • Die Inhalte sind migriert, technische Hürden gemeistert und SharePoint erfolgreich implementiert. Was viele Unternehmen jedoch unterschätzen – Mit der alleinigen Bereitstellung von SharePoint ist es in der Regel nicht getan. Das Zauberwort: User Adoption. Was nützt das modernste Deployment und die beste Software, wenn es den eigentlichen Usern an Vertrauen und Wissen im Umgang mit der Plattform fehlt und sie eine Verwendung der selbigen lieber umgehen?
    Patrick Lamber, SharePoint MVP, und Robert Mulsow, Senior Technical Solutions Professional bei AvePoint, haben es sich in diesem Webinar zur Aufgabe gemacht, Ihnen gemeinsam Best Practices für eine erfolgreiche Einführung und ressourcenschonende, richtlinienkonforme Verwaltung von SharePoint an die Hand zu geben, damit Ihre Endanwender SharePoint in vollem Umfang nutzen können und auch wollen.

    Anhand eines konkreten Beispielprojekts erfahren Sie:

    • Wie die Einführung von SharePoint nicht nur theoretisch zum Erfolg wird, sondern Endanwender sich ihren Arbeitsalltag gar nicht mehr ohne vorstellen können.
    • Welche Hindernisse, Vorurteile und Probleme es hierbei zu bewältigen gibt
    • Wie man es schafft, die Anwendung erfolgreich bei den unterschiedlichen Mitarbeitern im Unternehmen zu etablieren, damit SharePoint zum durchschlagenden Erfolg wird.
  • IT Service Management (ITSM) has evolved dramatically and what was considered mature and effective ITSM a just short time ago is barely sufficient today. So what’s next for ITSM and are you prepared for the future?

    This webcast will discuss developments in ITSM and how industry best practices are changing. Learn more about what your organization needs to do to keep pace with the new frontier of ITSM.

    This session is approved for 1 priSM Professional Development Unit (PDU) credit.
  • Today’s IT consumers want answers to their questions immediately and in the way they want to communicate- no, they are not toddlers with tantrums, rather their productivity is being impacted and they have become accustom to the consumer experience.

    Watch this webcast to learn the role mobility, social media, and self-service play in meeting today’s ”service expectations” of IT and tips on how you can use these methods to increase user productivity and satisfaction resulting in the improved perception of IT.

    This session is approved for 1 priSM Professional Development Unit (PDU) credit.
  • IT Service Management (ITSM) has focused on how to manage incidents quickly and effectively and generally speaking, we have become more operationally efficient in these areas, but what we did not foresee was the change in our users. They are comfortable searching for information online and communicating directly through social media – and they might be using tablets and mobile phones to do it. So how does your IT organization adjust especially if your ITSM technology stack is built for traditional communication?

    Watch this webcast to learn the steps you can take to introduce new strategies and technology that will help you meet the needs of your modern users. See how these practical steps can help you to improve your customer satisfaction, adoption, and service management cost structure.

    This session is approved for 1 priSM Professional Development Unit (PDU) credit.