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Social CRM: How to use it to Connect, Engage and Increase your Sales

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Jeremy Spiller, Co-Founder, White Hat Media
With the move to the Cloud by CRM and the massive growth of social media, businesses must now work with new stategies and new tools. In this Webinar Jeremy Spiller will look at connectivity, engagement and its relevance and importance for CRM. With case studies and examples of best practice, this Webinar will focus on how to increase your sales from the use of social CRM.

Specifically the Webinar will cover

- Why Social CRM is important to you and your business
- Core concepts in Social CRM
- What are the key issues for a successful Social CRM strategy
- Considerations when setting up Social CRM
- Tools, tips and tactics
- Measurement and monitoring for success
- The future of Social CRM
Sep 13 2012
48 mins
Social CRM: How to use it to Connect, Engage and Increase your Sales

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  • Title: Social CRM: How to use it to Connect, Engage and Increase your Sales
  • Live at: Sep 13 2012 11:00 am
  • Presented by: Jeremy Spiller, Co-Founder, White Hat Media
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