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Financial Regulation

  • Good customer service needs to be supported by next generation point-of-sale that empowers employees with stock visibility, customer information, rich product search or mobile capabilities. During this webinar, Elena Martínez, Retail Specialist at Openbravo, will show you all these capabilities through a hands-on demonstration of the Openbravo Commerce Suite latest release, which helps retailers enhance the in-store customer experience.

    What Will You Learn?
    - How our latest Store Solution features deliver speed and convenience.
    - Operations that do not require having to change the user interface for their complete in-store management.
    - Cross-store stock visibility considering reservations.
    - Fraud prevention enhancements.
    - ... and other useful features requested by the audience.

    Who Should Attend?
    - Retail Marketers
    - Retail Business Areas Directors
    - Retail CIOs
    - Retail IT Administrators
    - Retail Consultants
  • You’ve decided to evaluate Skype for Business [and/or O365], Now What?
    a. You’ve read about Skype for Business/Office 365 and are ready to make an evaluation what are the next steps?
    b. Who do you talk to?
    c. What are the considerations to an evaluation plan?
    d. What is the difference between Skype for Business and Office 365?
  • Steve Gilde and Doug Hall will be presenting on topics relating to the Payments Industry.
  • Please join Experis Finance for the second session of our revenue recognition webinar series titled, “Revenue from Contracts with Customers – Developing an Implementation Strategy” where we will be presenting:

    • an illustrative roadmap for implementation
    • example templates used in an initial implementation assessment
    • the challenges and obstacles in implementing the new standard
    • certain industry-specific considerations that could impact your implementation strategy.
  • NonStop systems have been powering the global payments infrastructure for more than 40 years. With its release of the new Integrity NonStop X family of servers, HP introduces support for the x86 architecture and extends its mission critical platform into the future.

    Existing NonStop customers who want to take advantage of the new platform will need to fully understand the implications of adding NonStop X into their existing environment. Running hybrid systems can offer several advantages, but does require the users to develop the right strategy and deploy the right tools in order to achieve optimal results.

    As a next step, HPE is now building a new “Linux on Steroids” with access to the same “metal awareness” as VMs and move us toward a next generation VM that will be a lighter weight ContainerOS.

    In this webinar, industry expert Richard Buckle will provide an overview of the new NonStop X system, as well as the future of NonStop and what hybrid computing can mean for your organisation. Richard will provide additional commentary on HPE’s timelines, who ultimately benefits from these developments, as well as why these changes shouldn’t alarm the NonStop community.
  • Many retailers have chosen to own and run their own payment systems. Having control of this critical infrastructure is key to their long-term success. However, the rapid acceptance of mobile and other alternative payment types means that retail payment systems are becoming increasingly complex and expensive to manage and maintain.

    The good news is that there is a wealth of transaction data coming from these systems that can be used to help manage your business. Using intuitive dashboards to display the most relevant information about system performance and transaction trends, retailers can significantly enhance their ability to prevent system problems, identify and address transaction related issues, improve customer service and have a positive impact on the bottom line.

    In this webinar, the IR team will look at how retailers are using their system and transaction data to manage their operations more effectively and make better business decisions.

    Specific areas to be explored include:
    •Preventing system outages before they happen
    •Tracking response times by BIN, Issuer, Response Code, Route, Store
    •Managing an EMV rollout, including fallbacks (by store)
    •Monitoring and managing Service Level Agreements
    •Uncovering real-time and historical transaction trends
  • In an environment of growing transaction volumes, higher compliance costs, lower margins, and ever more demanding customer service expectations, it is increasingly important for banks, transaction processors and retailers to have an up-to-date view into the health and performance of their Payments ecosystem.
    In this webinar, IR will share their vision and the experiences of their customers in using real-time and predictive analytics to get greater insight into cardholder behavior, transaction profitability, fraud and risk prevention, as well as the success of new technology rollouts.
  • As immediate and real-time payments initiatives sweep the banking world, financial institutions are having to reconsider the architecture of their largely legacy back-end application environments. For many, this means the introduction of newer technology like a Payment Hub, that can orchestrate the payment flow through those legacy systems, while incorporating payments from newer channels.
    These changes can present a number of new risks and challenges, as well as new opportunities for service improvement.
    In this webinar, IR will share their thoughts, and the experiences of their customers, on ensuring that availability and SLAs constraints are met, and the overall health of the real-time payments ecosystem is maintained.
  • Taking care of customers is a critical aspect of any consumer oriented business. Many large financial institutions and retailers have made significant investment in call center operations to help deal with customers who may be having trouble with a purchase or ATM withdrawal transactions done via a credit or debit card.

    Sometimes the transaction has just taken place, but in other cases, the transaction in question may have been done days or even weeks in the past. This often means that there multiple systems to search and multiple sources of transaction data to interrogate.

    Fortunately, there are easier and faster ways to get at the data, no matter where it resides.

    In this webinar, the IR team will review case studies for several clients who are improving their customer service capabilities, reducing call times and improving operational efficiency by deploying Prognosis Business Insight with a comprehensive Transaction Search capabilities.