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Financial Regulation

  • Win and Wow Customers – 6 Best Practices for Onboarding in Banking and Insurance
    Win and Wow Customers – 6 Best Practices for Onboarding in Banking and Insurance Sheryl Kingstone-451 Research, Jim Marous-Financial Brand, and Sarah Johnson-Kofax Recorded: Sep 21 2017 59 mins
    Banks, credit unions and insurance companies may have differing business models, but they all have a common goal: better conversion and retention rates.

    Fortunately, better customer onboarding usually translates to better conversion and retention. For this reason, organizations continue to invest in digital technologies to streamline operations and eliminate time-consuming online interactions in areas such as new account opening, loan origination and policy applications.

    Those first information-intensive interactions, of course, are the most critical: you usually only get once chance to win a new customer’s business. But winning is only part of the equation. What if you could win—and wow—customers from those first moments and keep them engaged throughout the onboarding process?

    Mark your calendars for this upcoming webinar, where industry experts will share six best practices to help your organization win and wow customers:

    • Easy—Enable instant image and data capture via web and mobile technology
    • Accurate—Extract data from pictures of physical documents without error-prone manual entry
    • Automated—Invest in workflow tools to automate and track completion of process steps
    • Visible—Empower staff and customers with process transparency and timely communication
    • Consistent—Ensure data is complete and integrated across internal systems
    • Efficient—Meet expectations for speed, while effectively managing regulatory risks

    Speakers will include:
    •Sheryl Kingstone, Director, 451 Research
    •Sarah Johnson, Industry Solutions Architect, Kofax
    •Jim Marous, Owner and Publisher, Digital Banking Report

    Don’t miss out! Register now >>
  • Addressing the Regulatory Data Challenge – January 2018 and Beyond
    Addressing the Regulatory Data Challenge – January 2018 and Beyond Paul Ellis, Global Head of Regulatory Product Development, HSBC. Recorded: Sep 21 2017 43 mins
    Global financial services firms are making final preparations to implement the multiple data demands of MiFID II and PRIIPS. Join our panel of experts from HSBC Securities Services as they discuss the necessity for Legal Entity Identifiers and ISINs, the latest developments on imminent European product cost transparency requirements, and how new digital technologies might play a greater role in simplifying the regulatory data challenge
  • RECORD KEEPING FOR MIFID II:  HOW READY ARE YOU?
    RECORD KEEPING FOR MIFID II: HOW READY ARE YOU? Andy Dunbar, Vicky Ryder Recorded: Sep 14 2017 33 mins
    With little over 100 days until MiFID II comes into force, investment firms, trading houses, banks and other affected businesses are deep into the research phase of their projects.

    Join our latest webinar for exclusive access to research carried out on behalf of TeleWare to understand how ready businesses really are. Where they see the key challenges and how best to overcome these barriers.

    TeleWare research initiative carried out by Censuswide asked 100 compliance and IT managers about the record keeping aspects of their projects. In this webinar, we will explore the responses and cover ways in which firms can be addressing some of the common challenges.
    We will be discussing:

    * How ready do firms believe they are now and will be by 3rd January 2018
    * What aspects of ‘record keeping, trade reconstruction and surveillance’ within MiFID II are causing most concern?
    * What benefits will MiFID II bring to firms?
    * The technology that is helping firms meet their new MiFID II regulatory requirements

    Hosted by SoftwareONE with guest speakers from compliant recording and analytics specialists TeleWare, this will provide practical insight to help unlock the potential benefits that MiFID II can bring.
    We will be discussing:

    * What impact getting ready for MiFID II is having on businesses
    * What technology is being employed to help with compliance
    * How businesses are planning to create growth despite greater regulation
    * Is everybody going to be ready in time and what happens if not?

    The session will be hosted by:
    Andy Dunbar from SoftwareONE

    We will also be joined by Vicky Ryder from TeleWare
  • Cyber Resiliency: Reducing Your Risk By Increasing Your Resiliency
    Cyber Resiliency: Reducing Your Risk By Increasing Your Resiliency Stephen Head, Mike Gerdes, and Jeff Butler of Experis Finance Recorded: Sep 12 2017 61 mins
    Managing operational resilience in today’s digital environment is extremely challenging, whether your organization is public, private or governmental. In response to the continued growth of cyber-attacks, many organizations have decided it’s time to focus more of their efforts on cyber resiliency. This approach to proactively dealing with the potential outcome of cyber-attacks increases the organization’s awareness of the potential impacts and costs, and enables them to take actions that reduce the overall risk to the organization, minimize the impact of cyber-attacks, and more predictably ensure the continuity of essential services.

    This webinar will provide a high-level overview of cyber resiliency and explore the following aspects of cyber resiliency:

    • Where cyber resiliency differs from traditional business continuity management
    • How to determine your organization's need for cyber resiliency
    • Practical ways to assess your current and future organizational exposure
    • Who should be involved in cyber resiliency
    • What are some practice steps to begin implementing a cyber resiliency program

    Whether or not you have embraced a formal cyber resiliency program, this session will provide some practical advice on what cyber resiliency is, how to incorporate it in your organization’s overall business continuity management efforts, and what cyber resiliency can mean to improving your organization’s ability to withstand a cyber attack.

    Presented by:
    Stephen Head, CPA, CISSP, CISM, CBCP
    Sr. Manager - Risk Advisory Services
    Experis Finance

    Mike Gerdes
    Director, Information Security Center of Expertise
    Experis US, Inc.

    Jeff Butler
    Director, Risk Advisory Services
    Experis Finance
  • PSD2 - What Role Will Artificial Intelligence And Machine Learning Play?
    PSD2 - What Role Will Artificial Intelligence And Machine Learning Play? Gabriel Hopkins - Vice President, Fraud Product Management Recorded: Sep 11 2017 3 mins
    AI and Machine Learning are popular topics but what role can they play in fighting fraud? With PSD2 on the Horizon Gabriel Hopkins takes a look at the different techniques that can be deployed in the fight against fraud.
  • PSD2 significa a gestão de Fraude
    PSD2 significa a gestão de Fraude Daniel Melo - Senior Director Business Development EMEA at FICO Recorded: Sep 11 2017 9 mins
    Daniel discute o que significa a gestão de Fraude debaixo das regras PSD2, em especial a razão de que a gestão de fraude é uma parte tão importante da nova regulamentação e como prestadores de serviços de pagamento podem enfrentar os requisitos de fraude. Daniel explica os benefícios e as dificuldades introduzidas pela forte autenticação de cliente e que função a análise de risco da transação pode desempenhar na gestão de pagamentos sob PSD2
  • PSD2 y los riesgos de fraude
    PSD2 y los riesgos de fraude Daniel Melo - Senior Director, Business Development EMEA Recorded: Sep 11 2017 10 mins
    Daniel habla de lo que significa PSD2 y los riesgos de fraude: por qué el fraude es una parte tan importante de PSD2 y cómo los proveedores de servicios de pago pueden abordar los requisitos de gestión de fraude. Daniel también explica los beneficios y las dificultades introducidas por autenticación fuerte de cliente y qué papel el análisis de riesgo de la transacción puede tener en la seguridad de pagos bajo PSD2.
  • How Is PSD2 Looking To Tackle Fraud? In Just 90 Seconds
    How Is PSD2 Looking To Tackle Fraud? In Just 90 Seconds Matt Cox - Senior Director Fraud, Compliance and Cyber Crime at FICO Recorded: Sep 11 2017 2 mins
    Matt Cox discusses what PSD2 means for fraud - in this short clip Matt talks about what makes up Strong Customer Authentication including inherence, possession and knowledge and introduces the concept of Transaction Risk Analysis
  • PSD2 Managing Fraud Intelligently – What PSD2 Means For Fraud
    PSD2 Managing Fraud Intelligently – What PSD2 Means For Fraud Matt Cox - Senior Director Fraud, Compliance and Cyber Crme at FICO Recorded: Sep 7 2017 6 mins
    What does PSD2 mean for the fraud operations of payment service providers? Here Matt Cox talks about why fraud is such a big part of PSD2 and how payment service providers can tackle the fraud requirements. Matt explains the benefits and difficulties introduced by Strong Customer Authentication and the role Transaction Risk Analysis can play in securing payments under PSD2.
  • Preeminent PE: The new Masters of the Tech Universe
    Preeminent PE: The new Masters of the Tech Universe Brenon Daly, Research Director, Financials, 451 Research Recorded: Sep 7 2017 63 mins
    Forget Oracle, IBM or any of the other big-name, publicly traded acquirers that – until now --have always set the tone in the tech M&A market. If a tech deal printed in 2017, the buyer is more likely a private equity firm than any of the well-known serial acquirers on the US stock market. This is the first time in the history of the multibillion-dollar tech M&A market that financial acquirers have been busier than these strategic acquirers. To understand how the ever-growing influence of buyout shops is reshaping the tech industry, join 451 Research for an hour-long webinar on Thursday, Sept. 7 2017.
  • A global ‘stock-take’ on where we’re at regarding environmental reporting
    A global ‘stock-take’ on where we’re at regarding environmental reporting Responsible Investor & ISS Ethix Recorded: Sep 6 2017 64 mins
    A global ‘stock-take’ on where we’re at regarding environmental reporting

    Post the TCFD report and evolving country and EU regulatory moves: what are investors actually expected to do now on assessing and communicating climate risk exposure?
    _______

    • A changing world of compliance
    The world of climate reporting is moving fast and investors need to understand what their responsibilities are in multiple jurisdictions and how climate data can best serve them.

    • Hard vs soft law
    Countries including France, Sweden, Japan, Switzerland and the US state of California have introduced a variety of hard and soft laws. TCFD is voluntary and the EU’s plans look likely to be so also: what’s an investor supposed to do?

    • How to?
    Investors need guidance and takeaways for action.

    • Trump v the States?
    What does the evolution mean for US investors in the light of the US government’s withdrawal from Paris and California and other states’ counter moves?

    • What’s expected versus what’s possible?
    Investor leadership in times of compliance requirements.
    _______

    Speakers:
    Robin Edme, Senior Policy Officer Green and Sustainable Finance, European Commission
    Dr. Maximilian Horster, Managing Director, ISS Ethix Climate Change Solutions
    Christina Olivecrona, Sustainability Analyst, AP2

    Moderator:
    Hugh Wheelan, Managing Editor, Responsible Investor

    Presented by: Responsible Investor & ISS Ethix
  • How Openbravo boosts retail competitiveness with an optimized supply chain
    How Openbravo boosts retail competitiveness with an optimized supply chain Maarten Tromp (Openbravo), Hari Madhavan (Promantia Global Consulting) Recorded: Sep 5 2017 61 mins
    The heightened expectations of today’s consumers are forcing retailers to revamp their supply chains to make them more efficient, deliver greater demand responsiveness and ensure the optimal placement of inventory in the supply chain. An optimized supply chain brings multiple benefits in terms of improved customer service and logistics cost, greater flexibility in matching demand and supply, and it enables retailers to improve the accuracy of their forecasts.

    In this webinar we explain how to optimize retail supply chains to better satisfy customer demands and boost business efficiency while reducing costs. We look in particular at the example of India, where the recent introduction of Goods and Sales Tax will bring major changes in the way procurement, warehousing and transportation are carried out. We describe and demonstrate some of the advanced supply chain management capabilities Openbravo has added to its product suite to help retailers revamp their supply chains and so improve competitiveness.
  • High Scale, High Stakes: Adjusting Focus and Investment at the Network Gateway
    High Scale, High Stakes: Adjusting Focus and Investment at the Network Gateway Dan Cummins, Senior Analyst with 451 Research and Tim Chiu, Senior Director of Product Marketing with Symantec Recorded: Aug 2 2017 50 mins
    As cloud continues to erase the network perimeter, it’s more important than ever to align IT infrastructure to track more closely to the businesses it serves.

    As a result, gateway technology choices and investments need to fit the cloud model and fit in terms of security use case, value, and real-world business requirements.

    Join Dan Cummins, analyst with 451 Research and Tim Chiu, Senior Director of Product Marketing at Symantec, for an informative webinar on August 2 to hear a discussion of network security today.

    Agenda:

    - Discussion on the increased dependence on HTTP and HTTPS

    - The limitations of Firewalls in the web and cloud world

    The increasing critical need for web gateways, both on premise and in the cloud, for achieving:

    - Access governance for users and devices

    - Verifiable protection against advanced attack methods

    - Agile risk management and measurable return on investment.

    Important opportunities are at hand right now to integrate network and cloud-based approaches to achieve coordinated and robust anti-malware, privacy, policy and connectivity capabilities, while continuing on a path to flexible, software-defined infrastructure.

    Register Today
  • Workloads, Data Centers & Cloud Strategy: Market & Technology Trends
    Workloads, Data Centers & Cloud Strategy: Market & Technology Trends Carl Lehmann, Principal Analyst with 451 Research, and Don Davis, Technology Director for Iron Mountain’s Data Center busines Recorded: Jul 25 2017 58 mins
    IT planners have far more options as to where to run their workloads than ever before. On-premises data centers, co-location facilities and managed services providers are now joined by hybrid multi-clouds – a combination of Software-, Infrastructure- and Platform-as-a-Service (SaaS, IaaS, and PaaS) execution venues. All have unique operational, performance and economic characteristics that need to be considered when deploying workloads.

    In this Webinar Carl Lehmann, Principal Analyst with 451 Research, and Don Davis, Technology Director for Iron Mountain’s Data Center business will discuss how industry leading enterprises determine the best execution venues for their workloads by addressing:

    •The market and technology trends that influence workload, data center and cloud strategy
    •How to evaluate the characteristics of various workloads and execution venues
    •How to manage workloads across on-premises and off-premises ecosystems
    Attendees will learn how to formulate an IT strategy that can be used to guide the decision criteria needed for placing workloads on their best execution venues, and enable the migration and ongoing management of workloads across a hybrid multi-cloud enterprise architecture.
  • Regulatory Burden Relief: What to Anticipate
    Regulatory Burden Relief: What to Anticipate Anna Pinedo and Oliver Ireland, Morrison & Foerster; Paul H Kupiec, American Enterprise Institute; IFLR Recorded: Jul 25 2017 93 mins
    Join IFLR, Morrison & Foerster and the American Enterprise Institute as presenters share their views and predictions regarding:

    · the Presidential Orders relating to deregulation;
    · the Treasury Department’s initial report regarding the core principles of financial regulation;
    · the Financial CHOICE Act and its principal provisions;
    · the areas of regulatory reform as to which compromise may be possible; and
    · the likely path forward for regulatory reform and what you should expect in 2017.
  • Seize the opportunity as GST launches in India
    Seize the opportunity as GST launches in India Hari Madhavan, Director of ERP Practice, Promantia Global Consulting Recorded: Jul 25 2017 45 mins
    On July 1, India ushered in the most significant tax reform in its 70-year history by rolling out the Goods and Service Tax (GST). The new fiscal measures will fundamentally change the way Indian businesses and, in particular, retailers work by impacting many functional areas, including pricing, supply chain management, IT, tax, and accounting. We at Openbravo are delighted to now announce that our software is now fully compliant with the GST requirements, and so we are ideally positioned to help retailers embrace the opportunities.
  • Revenue Recognition: What you Need to Know and How to Prepare
    Revenue Recognition: What you Need to Know and How to Prepare Betsy Bland, Workday and Arnold Nel, PWC Recorded: Jul 20 2017 56 mins
    Revenue recognition is one of the most difficult financial and accounting processes to get right, and one of the leading causes of restatement.

    With new revenue standards from FASB and IASB coming soon, now is the time to plan your transition. Join finance and technology experts from Workday and PwC for a webinar replay designed to help you:

    *Understand the new revenue standards.
    *Determine the proactive steps you need to take to address the new requirements.
    *Adjust your revenue recognition transition strategy to streamline your efforts.
  • Open Banking – what does it mean for banks & fintechs?
    Open Banking – what does it mean for banks & fintechs? Jason O'Shaughnessy, Senior Vice President - EMEA and Australia, ENVESTNET | YODLEE Recorded: Jul 18 2017 28 mins
    ECN is pleased to be hosting, via webinar, an expert interview with Jason O'Shaughnessy, Senior Vice President - EMEA and Australia, ENVESTNET | YODLEE on 18 July.

    Open Banking is coming in January 2018, but what does this mean and does it change anything?

    Tune in to find out exactly what it means for you and join in the discussion.
  • How to make patient information work for you
    How to make patient information work for you Robin Borneman Recorded: Jul 12 2017 20 mins
    Collecting payments for healthcare services is more challenging than ever. The more patient data gathered during the initial point of contact with patients, the more equipped your office will be when collecting any unpaid balances down the road. In this engaging Webinar, you’ll learn some actionable tips for improving your patient contact procedures to collect more money when the time comes.

    Robin Borneman, the Training and Development Manager at IC System, will lead this 30-minute presentation, bringing with her 14 years of collections industry experience in healthcare, government, and financial services.

    In this webcast you will learn:

    •Critical Information to collect at registration.
    •Benefits of using, asking, and retaining HSA information.
    •Intake: How much is too much?
    •How to use the information to recover the cost of service.
  • From Asset To Risk Allocation - Free Workshop and Online Course Intro
    From Asset To Risk Allocation - Free Workshop and Online Course Intro William Goodwyn Ferrell Recorded: Jul 12 2017 54 mins
    Learn How to Manage Risk for Protection - Allocate Risk to Improve Performance for capital market investors.

    Join our guest, William Goodwyn Ferrell, a Wall Street veteran and the founder of Ferrell Capital Management as he introduces his new course.

    During the webinar we will cover:

    1. Why traditional notions of portfolio diversification are no longer effective tools. By replacing Asset Allocation with Risk Allocation you will achieve much more effective means for managing your investment portfolio.

    2. We're going to lay out a system that will teach you how to manage risk for protection and allocate risk to improve performance.


    3. We will introduce a new online course with a special offer for attendees only.
  • From Asset Allocation to Risk Allocation - The Introduction to a new Course
    From Asset Allocation to Risk Allocation - The Introduction to a new Course William Goodwyn Ferrell Recorded: Jul 6 2017 6 mins
    In this short video, William G. Ferrell will show in a very illustrious way what his upcoming course will be all about.

    If you are a risk manager or a professional investor, your main goal is to increase returns in good times and protect your assets during the bad times.

    Listen to the introductory video and check out the upcoming course
    at www.globalriskacademy.com/p/riskallocation

    Use the attachment tab inside the webinar viewer.

    This course will teach you that traditional notions of portfolio diversification are no longer effective tools. By replacing Asset Allocation with Risk Allocation you will achieve much more effective means for managing your investment portfolio.
  • Workshop: Mastering Operational Risk - Theory and Practice in a single package
    Workshop: Mastering Operational Risk - Theory and Practice in a single package Boris Agranovich, Calvin Lee Recorded: Jul 5 2017 66 mins
    This workshop is designed for busy risk professionals who are interested in studying both theoretical and practical application of ORM but don’t have time to attend in-person classes.

    During the workshop we cover:

    1. 3 things most organizations are focusing on right now.
    2. What are the major steps to take control of operational risks.
    3. How to use Collaborative Risk Management tools to conduct your ORM operations and why traditional risk management practices involving risk registers and Excel are not effective anymore.

    The goal is three-fold:

    1. Existing students will be able to understand more on how to work with the RISKID tool and get an opportunity to ask questions about the subject matter.
    2. People who are planning to join the course will get some explanation in what is the course about, how the e-learning system works.
    3. People who are just interested to know more about ORM
  • Adopting the new revenue recognition standards [Replay]
    Adopting the new revenue recognition standards [Replay] Brian Sommer, CEO - Techventive; Richa Dubey, Strategy - Workday; Tammy Cunha Compliance, Reporting, Revenue- JDA Software Recorded: Jun 29 2017 61 mins
    Revenue recognition is already one of the most difficult financial and accounting processes to get right, and it’s one of the leading causes of restatement.

    With the introduction of ASC 606/IFRS 15, revenue recognition standards are experiencing significant change. Have you planned for your organization’s transition?

    Watch the webinar replay with Brian Sommer, CEO, TechVentive; Tammy Cunha, senior director, Compliance and Reporting, Revenue, JDA Software; and Richa Dubey, director, Revenue Product Strategy, Workday, to better understand the requirements and helpful ways practitioners like you are transitioning to the new standards.

    During this session, you will hear:

    An overview of the changes
    Best practices for transitioning and how to apply them to your own organization
    Real-world examples of Workday Financial Management that allow you to maximize your Financial IT to manage, account for,expense, forecast, and recognize revenue according to today’s guidelines and the financial planning of tomorrow
  • Innove y proteja inversiones ERP existentes con Openbravo
    Innove y proteja inversiones ERP existentes con Openbravo Ismael Ciordia, CTO, Openbravo. Recorded: Jun 29 2017 34 mins
    En este webinar explicaremos cómo la arquitectura modular de la plataforma tecnológica de Openbravo facilita la integración con sistemas de terceros, incluidos sistemas ERP Tier-1 corporativos. Describiremos el modelo diseñado para soportar distintos sistemas ERP y escenarios de integración y cómo dicha estrategia ayuda a reducir significativamente el tiempo de implantación y a asegurar la protección de inversiones ERP existentes.
  • Innovate and Protect Existing ERP Investments with Openbravo
    Innovate and Protect Existing ERP Investments with Openbravo Ismael Ciordia, CTO, Openbravo Recorded: Jun 29 2017 36 mins
    Integration has always been a strong point of Openbravo software and we know it is a key requirement of our larger retail clients with complex IT environments, often based on legacy technologies. In this webinar we will explain how the modular architecture of Openbravo’s technology platform makes it easy to integrate with third-party IT systems, including Tier-1 corporate ERP systems. We will describe the model designed to support various ERP systems and integration scenarios and how it can help to significantly reduce the implementation time and ensure protection of existing ERP investments.
  • Latest developments in the global private placement market
    Latest developments in the global private placement market Scott Ashton and Brian Bates, Morrison & Foerster; Tarun Sakhrani, Barclays; Tom Young, IFLR Sep 25 2017 3:00 pm UTC 90 mins
    The cross-border private placement market has continued to grow, providing issuers with an opportunity to raise capital from US and European financial institutions. This market, which has seen incredibly robust activity this past year, has continued to attract issuers across a myriad of industries and from multiple worldwide jurisdictions. These issuers seek to, among other things, diversify their funding sources or supplement their bank lending, lengthen their existing debt profile, refinance acquisition debt or finance certain single-asset projects. In this webinar, speakers will discuss:

    •The global private placement market and recent trends;
    •Market participants;
    •Documentation requirements for traditional and structured transactions;
    •Financial covenants, MFLs and model form provisions;
    •New issuers using the market (social housing trusts, universities, investment trusts, etc);
    •Marketing process with Agented and direct Private Placements; and
    •Ratings and the NAIC.
  • MiFID II: Ask the Experts
    MiFID II: Ask the Experts London Stock Exchange Group Oct 3 2017 2:00 pm UTC 60 mins
    This webinar will give viewers the chance to ask the hard unanswered questions on MiFID II reporting to a panel of experts.

    The webinar agenda will be created by the viewers, send your questions in before the event and we will build the conversation around them. You will also get a chance to ask questions live to the panelists and participate in a series of polls with your peers to benchmark your preparations against the rest of the industry.

    The panel will consist of
    - UnaVista ARM expert
    - Head of Compliance
    - TRADEcho APA expert
    - Consultancy
    - Law firm
  • Legal Landmines: How Changing Collection Laws Can Affect YOUR Business
    Legal Landmines: How Changing Collection Laws Can Affect YOUR Business Michelle Kreidler Dove, Esq. Oct 4 2017 4:00 pm UTC 60 mins
    The dynamic nature of collection rules and regulations has many businesses and healthcare facilities unclear as to how far they can go in pursuit of delinquent accounts. This free, on-demand webcast will educate and engage viewers with insightful tips for effectively and safely refining their internal collections practices.
    You’ll learn tips such as:
    How to ensure accurate and effective credit reporting
    Why recent changes in case law should have you rethinking your current processes
    What Important information should be included in your consumer agreement
    How you can work with your collection agency to maximize recoveries.

    Michelle Kreidler Dove, Esq., General Counsel and Chief Compliance Officer at IC System leads this engaging presentation that will answer your most pressing collections-law related questions. You’ll benefit by taking cues and lessons learned from the experts at I.C. System, a family-owned, Seventy-nine year old collection agency.
  • Achieving Operational Excellence in Omnichannel Retail
    Achieving Operational Excellence in Omnichannel Retail Vanessa Hodgkinson (Openbravo) Oct 10 2017 9:30 am UTC 60 mins
    Operational excellence is more important than ever in today’s omnichannel retail environment. Heightened customer expectations and competition across channels has led retailers to explore new strategies which support the evolution of physical stores and the multidirectional workflows required by omnichannel operations. Today’s retail software offers an indispensible tool for integrating the data, operations, and technology needed to manage operations in an omnichannel environment.

    What you will learn:
    This webinar reviews the main principles of operational excellence and the new operational challenges and processes demanded by omnichannel retail. You will learn how omnichannel has redefined operational excellence and how a modern commerce platform such as Openbravo can help you apply the principles of operational excellence and to make your omnichannel retail business thrive.
  • Cultivating Your Strategic and Creative Thinking
    Cultivating Your Strategic and Creative Thinking Dr. Ted Marra Oct 18 2017 2:00 pm UTC 75 mins
    Join our guest, Dr. Ted Marra as he introduces his new leadership course in Global Risk Academy.

    During the webinar we will cover:

    How does a truly strategic organization think? What is strategic thinking versus strategic planning? What are the vital few factors that will determine your organisation’s long-term success or failure and are they on your radar screen?

    Who should attend.

    People with 10 years management experience minimum up to and including C-Level in all disciplines responsible for strategic decisions or large scale operational issues - so they have large budget and many people reporting to them.

    Managers and senior management from all areas of the organisation having responsibility for planning and achievement of key business objectives.

    Why you should attend.


    - Reflect on how you got where you are as an organisation;

    - What factors were critical to your success? What factors were the basis for your success?

    - What held you back – prevented you from being even more successful?
    - What could you have done differently


    Understand what are the most critical factors that will better ensure your organisation is a “winner” in the future (e.g., next 3-5 years).

    Find out which ones you may be missing and what to do about it before it’s too late and you become just an “average or good” organisation when, with a little effort and the right strategic thinking and creativity, you could take the organisation to the next level of performance and move toward “greatness”.

    How to build exceptional stakeholder relationships and why doing this is critical in especially in turbulent times.
  • Reduce Friction and Cut Compliance Costs with Digital ID Verification
    Reduce Friction and Cut Compliance Costs with Digital ID Verification Sarah Clark, General Manager- Identity, Mitek Systems Oct 25 2017 2:00 pm UTC 45 mins
    The latest EU Anti-Money Laundering directive will significantly increase the frequency with which financial service providers need to conduct ‘Know Your Customer’ (KYC) checks. To maximise the effectiveness of digital transformation initiatives, financial services and other regulated industries must find effective digital identity verification solutions.

    Current methods for identity verification checks place an enormous cost burden on banks, payments processors, and lenders, as most methods rely heavily on manual processes. Furthermore, these processes are cumbersome for users, driving away potential customers.

    Figuring out how to balance the competing needs of compliance and costs against the expectations of today’s digital native users is key to any financial service provider looking to win and retain new customers.
  • MiFIR Webinar Series - Surveillance made easy
    MiFIR Webinar Series - Surveillance made easy LSEG Oct 25 2017 2:00 pm UTC 60 mins
    Register now for this series of webinars to help educate firms on the different aspects of MiFIR reporting before the January 2018 go-live.

    London Stock Exchange Group and guest speakers will be providing clarity on how MiFIR will affect different industry segments across the most important parts of the regulation. Firms can turn MiFIR into an opportunity to improve their business, register to find out more.

    All sessions will include a live Q&A with the speakers and a chance to get all your questions answered.
  • PSD2 - Managing Fraud Intelligently
    PSD2 - Managing Fraud Intelligently Gabriel Hopkins, Matthew Cox, Russell Robinson Nov 2 2017 12:00 pm UTC 60 mins
    Webinar - What do you need to do to prepare your fraud operations for PSD2?
    In a few months time, PSD2 becomes law across the European Economic Area. the regulated use of Strong Customer Authentication changes how payment service providers interact with their customers. Managed badly, disruptions to the payment process will see customers take their business elsewhere, but those PSPs who manage it well, will have a competitive advantage.

    Join our PSD2 webinar to explore the likely impact of PSD2 on customer relationships and learn what you need to do to prepare.

    * Strong Customer Authentication vs Transaction Risk Analysis - Learn how Transaction Risk Analysis helps customer relationships, when you may use is and what you need to do NOW to prepare your fraud operations for PSD2.

    *Putting Customer Communications at the Heart of Your PSD2 Strategy - When additional authentication requirements stop your customers from managing their accounts or making payments, how can you communicate with them to get things back on track fast?

    *Hype or Reality? PSD2 and Machine Learning - Will PSD2 be the catalyst for you to add machine learning capabilities to fraud management? How will it help and what is it about PSD2 that builds the case for artificial intelligence and machine learning?