Life Sciences 5: Secrets to Success-Plan and Implement Compliant ERP Projects
ERP vendors promise life sciences organizations a world of improvements from optimization to compliance, but the reality is in many cases implementations run over schedule, over budget and aren’t even close to being compliant. To prevent this from happening to you, listen as Business & Decision ERP experts share decades of experience and secrets for a successful (and compliant) ERP project. You’ll learn how to align all phases of an ERP project -- planning, implementation, project management and validation – as well as how to clearly define your project team roles, responsibilities and resources.
This is the fifth in a series of five live webcasts by Business & Decision life sciences experts designed to help you optimize compliant business processes, reduce operational costs and improve margins.
RecordedMar 13 201260 mins
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Lee Cavallo, Certified Adobe Campaign Business Practitioner AND Mehdi Berrahou, Certified Adobe Campaign Developer
In order to achieve success in a market of empowered consumers, organizations need to provide personalized customer experiences. New digital interaction channels are not only changing the way we engage with our customers, but are changing their expectations. In this live webcast presented by Lee Cavallo (Certified Adobe Campaign Business Practitioner) and Mehdi Berrahou (Certified Adobe Campaign Developer), learn how marketing automation platforms are streamlining these engagements, and how B&D is leveraging its skillset to take it one step further.
Three Key Takeaways:
1.Learn about the importance of the customer’s digital experience, and what is required for organizations to foster successful relationships out of these engagements.
2.Learn about marketing automation platforms, such as Adobe Campaign, and its ability to solve the marketing challenges of today.
3.Learn about B&D’s relationship with Adobe Campaign, and how together, we provide game changing ROI for the marketing end-user.
James Marzola, Vice President, Digital Business Transformation, Business & Decision, North America
At the heart of every business is its customer. Yet how many businesses truly align their entire organization around the customer and the customer’s experience with their business?
Join us for our Digital Business Transformation Workshop as our experts walk through the first steps of a Digital Transformation and layout a simple frame work that you can apply to design your businesses Digital Transformation road-map.
This Digital Business Transformation Workshop is designed to help you:
1.Understand all the ways your customer(s) touch your business
2.Design a simple Framework on where to start and what to do next
3.Case Study: See a firsthand example of a Health Insurance Company’s Digital Business Transformation and how they began their process.
Lee Graham, Principal Consultant, Business & Decision, North America
In today’s fast changing IT support environments companies are looking to find ways to reduce cost while, increasing quality of service which are often opposing forces. By understanding IT support metrics, companies can better position themselves to measure success and turn opposition into opportunity.
Join us on Wednesday, July 29th at 2pm EDT and learn about metrics that can help measure your IT support environment’s health, reduce costs and improve your IT support services.
•How to determine the health of your IT Environment
•Identify the top 10 recommended Service Desk Metrics
Jim Marzola, Vice President - Digital Business Transformation, Business & Decision
Learn How to leverage Digital Transformation & Customer Capital Management (CCM) to improve your Customers Experience
Join us for a complimentary webinar and discover how you can transform your company’s Customer Experience effectiveness.
Did you know…
•50% of top executives see Customer Experience Management as their #1 investment for the next five years
•A 5% increase in customer retention impacts profitability from 25%-100%
•You risk up to a 25% potential revenue loss without a Master Customer Data Management strategy
•CXM leaders have customers with greater loyalty who are:
o17.5% more likely to buy more
o13.3% more likely to forgive a mistake
Learn from the experts! Join us on Wednesday, May 27th at 3pm EDT and discover how you can Digitally Transform your Customer Experience effectiveness with the latest strategies, tools, and applications to leverage the return on investment through return on information.
Rob Riley, Business & Decision Principal Consultant
Lync 2013 (soon to be Skype for Business) is commonly known as an instant messaging client that includes voice and video capabilities within the enterprise. However, its ability to cross enterprise network boundaries and reach colleagues, partners, and customers across the globe via mobile phones or traditional telephony systems is often overlooked. The natural progression in collaboration may start with a quick instant messaging conversation but often leads to picking up the phone and calling someone to attain resolution.
Join us on Wednesday, March 25th at 2pm EST to learn about the capabilities of Lync Enterprise Voice, ways to implement it as a cost savings to your business, the impact of the launch of Skype for business and how the progression of enterprise voice collaborative tools are changing the way we run our businesses today.
•What is Lync Enterprise Voice
•How can Lync Enterprise Voice be implemented
•Is Skype for Business different than Lync Enterprise Voice
oin us for this featured webcast and learn the Internet of Things is changing the way we leverage our ERP solutions to access Meaningful and Accurate data, measure and track results, help you stay ahead of the competition and take your business to the next level.
Access your data Easier, Better, Faster! In this live webcast B&D will discuss the top 5 best practices that will make the biggest impact to your business in 2015. Join us and discover how to:
•Create your 2015 ERP Strategy
•Leverage New Technologies (Cloud, Mobility, Etc.) to better your ERP system
•Evaluate Platform Strategies
•Use KPI's, Dashboards and other tools to improve data accuracy
•Apply Methodologies and Implementation Options
•Uncover simple changes you can make right NOW
Join our webcast on January 28, and discover how to get your ERP Solution ready for prime time in 2015 by employing new trends in Internet of Things Solutions for your business!
According to researchers, more mobile devices than desktop computers will be used to access the web by 2015. SharePoint 2013 offers several options to optimize public-facing websites for mobile devices. Which one you choose depends on the different factors that apply to your scenario.
SharePoint 2013 device channels and responsive web design are similar approaches, but their capabilities differ and they have different impact when used for optimizing a website for mobile devices. Join us to learn about the advantages and disadvantages of Responsive Design vs. SharePoint 2013 device channels and how to choose the right method for your organization.
In part 4 of our Compliance Fundamentals series, Guy Wakefield discusses the fundamentals of change and configuration management, focusing on key concepts and examples for the IT personnel that support them.
Analytics 3.0 breaks through constraints that companies have faced around enabling any analytics, on any data, at any time. For many companies, the scope of data analysis has expanded from gathering operational business intelligence to performing product offering analysis using embedded data intelligence.
Join our live webcast on May 15, 2014 at 12 PM EST and learn how analytics has evolved from business intelligence to the new era of data-enriched offerings, and how you can apply Analytics 3.0 to produce measurable business benefits and optimize internal decision processes for your organization.
Join us to learn how Office 365 archiving can help you to meet all of your archiving and eDiscovery needs.
During this live webcast, Chris Day, Director of Cloud & Mobility at Business & Decision will answer the following questions:
•What are Exchange Online archives?
•What are the limitations of Exchange Online archives?
•How does eDiscovery work with Exchange Online archives?
•What do I need to consider before migrating from a traditional archive to Exchange Online archives?
SharePoint 2013 features a new app model that allows you create easy-to-use, lightweight web applications that integrate popular web standards and technologies to extend the capabilities of a SharePoint website. Join our live webcast for an overview of Microsoft’s new SharePoint app model and learn:
• How to configure app development for SharePoint on-premises
• How developers can kick-start app development using SharePoint Online
• What the differences are between provider-hosted and autohosted apps for SharePoint
EXALEAD OnePart is an innovative application for locating and reusing 2D/3D legacy parts, designs, and associated documentation. The intuitive user experience allows designers, engineers, and R&D managers to shorten product development times, improve efficiencies, and lower lifecycle costs.
Join us to learn how to:
•Increase Engineering Capacity
•Accelerate product design and development at lower cost
•See side-by-side comparison of legacy information about design, component, project or product data
•Reuse proven best-practice specs, design standards, and post new IP into PLM and ERPs
OnePart provides cross-product meta-data, shape search, discovery, and visualization, with side-by-side compare of information about a design, part, or component for rapid and thorough investigations of reusable enterprise assets.
OnePart is NOT an application inside the PLM system, but is a search based solution that can feed the PLM (or any system of record) with newly found IP.
OnePart is browser-based and works without plugins, meaning no install on user machines and very efficient for new version rollouts.
In this on-demand video, Ashley Peacock, Director of Regulatory Compliance with Business & Decision, presents an overview of the Sarbanes-Oxley Act and discusses how SOX impacts IT organizations and how companies that are subject to other regulations can implement SOX compliance as part of a multi-regulation quality system.
Digital marketing success requires the right technology. In this live webcast presented by Jim Marzola, B&D's VP of CRM, Marketing and Strategic Alliances, learn how Adobe Marketing Cloud enables marketers to:
• Send the right offer to the right person in the right way at the right time
• Identify customers and prospects across all your channels including Facebook and Twitter
• Make sure emails get to your customers no matter the device
• Present a unified message across all inbound and outbound channels
Design Manager is a new tool in SharePoint 2013 that was built to give users an easier way to brand your internal intranet site or public-facing website. Join us on March 13 at 12pm EDT to learn how you can leverage the skills you already have to easily create pixel-perfect branding for your SharePoint environment.
If your business is like most, the organizational systems you use have evolved over time, creating a complicated technology landscape. Disconnected systems and information silos result in inefficiencies, costly maintenance requirements, and ultimately—missed opportunities.
With the Infor Intelligent Open Network (ION) platform, you can easily integrate both Infor and third-party software applications, allowing you to:
•Eliminate operational silos
•Dramatically improve exception management
•Achieve unparalleled end-to-end efficiency
Join our live webcast and learn how to simplify integrations and upgrades, reduce the burden on IT, and give end users the flexibility to adapt business processes as needed.
Bob Dawes, John Dempster, Ellen Derrico, Matt Stratton
To maintain competitive advantage and regulatory compliance, Life Sciences and Healthcare companies must run sales operations efficiently and intelligently. Join us on February 20, 2014 and learn how B&D Life Sciences and Healthcare clients have utilized sales intelligence solutions built on QlikView’s Business Discovery Platform to:
• Easily track real-time sales performance on dashboards and scorecards
• Improve insight into pipeline and key risk areas to address
• Gain better understanding of their prescriber base to optimize sales efforts
• Empower sales forces with mobile sales applications
John Dempster, Matt Stratton, Bob Dawes, and Ellen Derrico, Global Head of Life Sciences and Healthcare Market Development at QlikView, will walk you through client case studies and discuss ways that Life Sciences and Healthcare companies can apply similar solutions to improve sales operations.
Engineers and designers are confronted with an information challenge: the search for existing parts, CAD files, data and related information takes too much time. Instead of finding a part to reuse, it’s become faster to create a new part, costing the organization needles time and money.
The solution? EXALEAD OnePart searchers for and discovers legacy data assets managed by design and engineering functions, offering:
Search of existing CAD files and related information
Discovery of hidden information
Shape Search to find similar parts
Rapid reuse of 2D and 3D data
View this video to learn how to reveal hidden assets, reuse legacy parts and reduce duplicate parts with EXALEAD OnePart.
Many companies in Healthcare and the Life Sciences implemented quality systems in their IT departments to meet the requirements of the FDA and EMEA, only to find out a few years later that they also needed systems to manage compliance required by the Sarbanes-Oxley Act (SOX). Now they have two quality systems, making it difficult for IT personnel to know which to use, and often causing redundant work. This webcast will give an overview of how to leverage your existing FDA quality systems to meet SOX requirements and discuss where existing quality systems need to be augmented to also meet the requirements of SOX.
The Topline is a series of live webcasts discussing ways to solve current business challenges through technology from Business & Decision, a global leader in Business Intelligence (BI), Customer Relationship Management (CRM), e-Business, Enterprise Information Management (EIM), Enterprise Resource Planning (ERP), enterprise solutions, management consulting and managed services & hosting. The Topline frequently features webcasts with topics specific to the Life Sciences industry as well topics that are relevant to all industries.
As of 2016, California requires all companies, no matter where they are based, to implement a minimum set of mobile security controls if they process sensitive personal information about California residents. Spend 30 minutes with us on how to comply with these new requirements. Review the California Data Breach Report for the new requirements.
This webcast is for Mobile IT and information security professionals and their legal and compliance teams. This webcast will cover:
The foundational security controls now required by law
How these controls are applied to mobile
Best practices to achieve compliance
The central role of Enterprise Mobility Management (EMM)
Chat is an excellent channel to improve service desk productivity, but when dealing with complex issues, it’s sometimes not enough. If your chat solution is implemented in a standalone silo, then customers may have to transfer to phone support when their issues go beyond the point of text, resulting in a disjointed customer experience. But if the chat transitions directly into a screen-sharing session, the support agent can instantly see and resolve the issue while maintaining a seamless conversation. This session will outline how to increase the value and power of chat through integrating it with other solutions such as remote support, knowledge bases, CRM and more. Turn your service desk into a one-stop-shop with a modern, integrated approach to support.
Many Security Operation Centers operate in a reactive mode. They primarily respond to alerts that are being presented to them by implemented detection technologies. And we all know alerts are generated in overwhelming volumes, severely crippling SOC’s effectiveness and efficiency. Today’s threat landscape requires SOCs to operate ever more proactively to keep up with the threat actors. More and more SOCs therefor are actively ‘hunting’ for threats that may be residing in the environment they are to defend. ‘Hunting' however requires a different approach from the traditional, reactive mode, not least for the SOC experts themselves.
Join Matias Bevilacqua, Mandiant Principal Incident Response Consultant, as he discusses tips and tricks for hunting for those lurking threats: what to look for, what tools to use, etc.? You will leave the session with some hands-on material to start turning over stones and uncover threats you never knew were there.
This presentation will enumerate some of the risks, old and new, of migrating to a cloud infrastructure as well as the risks posed by consumer and employee “cloud creep”. I will detail how your business could impacted and illustrate some architectural and procedural changes that can help to mitigate these risks.
Your next breach or insider attack will most likely have you digging for evidence in the cloud. Are you prepared? The old styles of imaging disks and tapping networks won't work. They will not scale. Join this webinar to discover response scenarios for cloud enabled and cloud dependent enterprises, a model for preparing for cloud response and examples of cloud breach investigations.
With more and more organisations using the services of a cloud provider, what impact does this have on securing Cardholder Data. This presentation will give an general overview of the PCI SSC, and then focus specifically on the issues relating to storing data in the cloud. Especially it will look at the key issues of “Who is responsible?” and “What happens when there is a data breach”. In addition the presentation will look briefly at the impact of the recent GDPR on cloud storage and cloud providers.
Your corporate network is open terrain. And it's hunting season. Malware, ransomware, and phishing scams are lurking. It's time to identify these threats to the enterprise earlier in the kill-chain and protect your employees, your data, and your network. The next evolution of Incident Response is here.
Isn't it time you adapted your security stack to gain visibility into threats across you endpoints, network, and cloud? We can arm you with the tools you need most to see what’s happening not just on your network and your endpoints, but also out on the Internet in the wild.
Join the product CTO’s from both OpenDNS and our Advanced Threats Groups, Dan Hubbard, Dean De Beer, and TK Keanini as they review how to modernize your response with critical solutions that provide visibility into the network, endpoint, and cloud and additionally talk about how to use these tools to investigate threats in the present, retrospectively, and into the future.
Join not one, but three CTOs from OpenDNS, AMP Threat Grid and Lancope for a complete review of what it takes to accelerate investigations, decrease incident response times, and uncover potential attacks before they are launched.
Hear from OpenDNS CTO, Dan Hubbard, Lancope CTO, TK Keanini, and Threat Grid CTO, Dean De Beer on August 22nd at 10am PT. You’ll learn:
-Strategies for addressing customer incident response challenges across Network, Endpoint and Cloud
-Three unique approaches for digging deeper into what happened before, during, and after an attack
-How together OpenDNS, AMP Threat Grid and Lancope combine to give you the best incident response portfolio
Unfortunately many organizations today are losing the race against the hacker community by a large margin. As noted in the Verizon 2016 Data Breach Investigation Report, the percent of compromises that transpired in “days or less” has risen from 67% to 84% over the last 10 years. Over this same time period, the percent of compromise discoveries that occurred in “days or less” also improved, but not enough to narrow the time gap between compromise and discovery. In other words, the bad guys are accelerating their exploits faster than the good guys are accelerating their ability to discover.
The path to narrowing the time gap between compromise and discovery, and then neutralizing business-impacting incidents, is through a comprehensive and mission-oriented Security Information and Event Management (SIEM). A well-designed SIEM not only advances security objectives, but it also works to direct personnel and process for maximum impact. With limited resources and a rising number of attacks, not all solutions are created equal. You need to ensure they are getting the best bang for your buck.
In this webinar, Michael Suby, vice president of research at the global research and consulting organization Frost & Sullivan, will discuss the factors that contribute to SIEM’s total cost of ownership.
• How to calculate the total cost of ownership of a SIEM
• The basic functionality that every SIEM should have to confidently breeze through preliminary activities
• The SIEM attributes that will have a lasting impact on your organization’s cost efficiency in effectively managing risk
Join us to learn the features that should be on the top of your scorecard when evaluating a SIEM for either first-time deployment or replacement.
The need to prioritize vulnerability management (VM) is greater than ever as IT security teams become overwhelmed with trying to protect against every threat that pops up. Organizations that understand the varying risks across vulnerabilities can focus on resolving dangerous exploitation, and avoid wasting crucial time addressing insignificant ones.
We invite you to attend the “Improving on 'Whack-a-Mole' Vulnerability Management” webcast featuring guest speaker Joseph Blankenship, Senior Analyst at Forrester, and Jimmy Graham, Director of Product Management at Qualys.
The following topics will be discussed during the webcast:
* Forrester data trends and insights from real-world client scenarios
* Why vulnerability management needs to be prioritized and elevated
* How Qualys ThreatPROTECT shows you what to remediate first (led by Qualys)
There's new legislation in place, that's expanded the definition of personal data and puts IT and testing departments on high alert to safeguard personal data, across testing and development environments. It's the General Data Protection Regulation (GDPR). Are you ready for it?
In this session, we’ll demonstrate how CA Test Data Manager helps to both mask your production data and to generate synthetic test data; a powerful combination to help you meet compliance needs and deliver quality applications. There will be a short section on the future of the tester self-service model that will enable testers to efficiently get access to the right test data.