How Does Service Transition & Operation Work with Cloud Computing

Malcolm Fry, a recognized IT industry expert with over 40 years of experience in Information Technology
View this webcast to hear from Malcolm Fry, a recognized IT industry luminary as he discusses how change management roles are expanding as external cloud supplied services introduce a new dimension to IT Service Management. Malcolm uses practical examples to illustrate why careful attention must be given to setting and monitoring performance levels provided by cloud suppliers and delivered to cloud consumers.
Jan 4 2011
30 mins
How Does Service Transition & Operation Work with Cloud Computing
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  • Encryption, and cryptography in general, has been thrust into the spotlight as a critical technology for combating surveillance, data breaches, insider threats, and more. But encryption is no silver bullet, and the quality of its implementation is the major determining factor in the protection it actually provides. Join us on Thursday April 24 to learn about:
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    •Effective strategies for dealing with the key management pain many organizations are starting to feel as they increase their deployment of cryptography
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    Then understand why many merchants are considering P2PE not only to secure vulnerabilities, but also because it can effectively remove some of the merchant’s own security infrastructures from the scope of compliance with regulations such as PCI DSS. Lastly understand why encryption is only as secure as the encryption keys as when cryptography is used to protect valued data, the risk is transferred from the data to the keys.
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    In addition, compliance with PCI DSS fails to address some of these vulnerabilities resulting in potential exploitation with disastrous consequences. To address these security gaps the scope of security needs extending from the merchant, acquirer, switch and bank or card issuers to include the manufacturers of payment terminals at the point of sale and developers of payment application software.

    Join your fellow professionals to understand how by using Point-to-Point Encryption, card data is encrypted from the earliest possible moment of its capture, and ensures that data remains in an encrypted state consistently until it arrives at the payment gateway.

    Then understand why many merchants are considering P2PE not only to secure vulnerabilities, but also because it can effectively remove some of the merchant’s own security infrastructures from the scope of compliance with regulations such as PCI DSS. Lastly understand why encryption is only as secure as the encryption keys as when cryptography is used to protect valued data, the risk is transferred from the data to the keys.
  • Email Gateway 7.6 including advanced threat defense, hybrid cloud setup and ”ClickProtect” spear phishing protection.
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  • Drive Business Agility with Strategic Planning Jun 3 2014 4:30 am UTC 60 mins
    When corporate priorities keep changing, how do you shift current projects, available resources and remaining budgets to deliver on the new business objectives?

    Moreover, how do you provide visibility of these new priorities from the executive team down to the execution teams?

    Join Simon Meadows, Principal Consultant from CA Technologies, to learn how you can drive business agility with strategic planning to support evolving business priorities, maximize resources and deliver projects on time.

    This session will also cover:
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  • Seven Ways to Create an Unbeatable Enterprise Mobility Strategy Apr 30 2014 5:00 pm UTC 60 mins
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    David Werner from CA Technologies will join Andy for the live presentation and Q&A from the audience. All attendees will receive a complimentary copy of the report.
  • Four New Roles for CIOs in Business Transformation – Which One are You? Recorded: Mar 20 2014 41 mins
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  • SaaS Versus On-Premise…Deployment Reality Recorded: Feb 5 2014 39 mins
    Webinar 2 builds upon the information presented in the Webinar 1: SaaS Versus On-Premise…What Are My Options? In Webinar 2, we take a deeper dive into the decision making process that leads to the right model for your enterprise systems or utility services.

    Some of the issues that need analysis when making a cloud/no-cloud decision include analysis of the costs, understanding the use cases, looking at security and governance, and the value of time-to-market and agility. The idea is to weigh the positives and the negatives, understand the core metrics, and then make a decision based upon the best available information.

    We’ll explore how to understand the deployment realities when considering an on-premises versus SaaS solution. We’ll suggest a decision model and step-by-step process to define the core metrics for the decision, and provide some helpful experiences from the trenches from those who have made these critical calls in the last several years.

    Topics covered include:

    •Step 1: Comparing Costs
    •Step 2: Understanding Use Cases
    •Step 3: Considering Security and Governance
    •Step 4: Considering Time-to-Market and Agility
    •Step 5: Pulling the Trigger
    •Step 6: Considering Operations
  • What’s New In CA Clarity? Recorded: Jan 29 2014 50 mins
    Welcome to CA Clarity 13.3! In this webcast, CA Technologies product management will provide an overview of the marquee features that have been delivered in the latest releases of CA Clarity™ PPM. These enhancements include:

    •Portfolio Cost and Resource Balancing with Waterlines Views
    •Financial Plans on Idea Investment
    •Easy Rebranding of the Clarity Login page
    •Connector for Microsoft Project Resource Leveling
    •Editable Task Duration and Printing on Gantt View
    •Bubble Chart Transparency for Newer Browsers
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    What is your planning horizon? Annually, 3-5 years out, or further? Obviously, the granular details aren’t there yet but you need to put a stake in the ground and create a strategic plan. But don’t visit your plan once a year and hope someone has made progress – find out what smart organizations are doing to use their strategic plans to gain real-time competitive advantage.

    Join this session, where Mary Cauwels, Sr. Director of Solution Marketing, CA Technologies will discuss the value of an “always on” strategic plan.
  • Strategic Planning Options for Surviving the Microeconomic Tsunami (1 PMI PDU) Recorded: Jan 23 2014 59 mins
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  • SaaS Versus On-Premise…What Are My Options? Recorded: Jan 23 2014 44 mins
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    Topic covered, include:

    •Defining the options, including SaaS and on-premise
    •Understanding the technology options
    •Understanding the cost advantages
    •Understanding fit-for-purpose
    •Charting a path to the right decision
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    Learn how to define and develop a sustainable innovation discipline – to better adapt and respond to competitive pressures, customer needs, and technology changes in the rapidly changing, information rich 21st-century. Learn from NPD experts from CA Technologies and Imaginatik, recognized leaders in the NPD and Ideation space.

    Registration information collected will be used pursuant to the terms http://www.ca.com/us/privacy.aspx and will be shared with Imaginatik.
  • It's Time To Lay Your Cards on the Table with Strategic Planning Recorded: Dec 5 2013 59 mins
    Many organisations struggle to make decisions that prioritise projects, align resources, requirements and schedules to drive the greatest business outcomes and accelerate return on investments. And with an IT portfolio that is ever evolving to meet changing business demands, there is ever more pressure to deliver visibility, transparency and accountability of plans, priorities, people and projects.

    Join this webcast to understand the 5 key executive questions you need to ask to ensure your project and portfolio management practices are aligned to deliver strategic business objectives.
Educational Webcasts for Business & IT Professionals
In order to react swiftly to rapidly changing business environments, organizations need to perpetually plan and communicate strategic objectives and priorities. The goal is to manage a balanced portfolio of innovation and enterprise growth with ongoing maintenance efforts. Both IT and the business benefit from having dynamic business plans that drive clear initiatives designed to achieve optimal return on investment throughout project execution and product delivery.

Join us for one of our many insightful webcasts featuring customers, analysts, partners and evangelists as they talk about how to bring business and technology executives together to create the strategic playbooks, balance investment portfolios, communicate actionable plans, and coordinate program managers and project execution teams to react quickly to demand and accelerate the delivery of initiatives and maximize resource utilization.

Some sessions will be approved for Personal Development Credits.
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  • Title: How Does Service Transition & Operation Work with Cloud Computing
  • Live at: Jan 4 2011 6:00 pm
  • Presented by: Malcolm Fry, a recognized IT industry expert with over 40 years of experience in Information Technology
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