Engaging Your Mobile Customers While Protecting Sensitive Data

Tyson Whitten, Senior Principal, CA Technologies Security Business Unit
Mobile access by customers for business services, applications, information and transactions continues to grow at a rapid pace and serves as a key driver of customer engagement and revenue. Companies are investing a great deal in easy access and a positive customer experience.

But while device proliferation, multi-device users and BYOD has presented opportunities, application readiness and the protection of sensitive data must be addressed to support a seamless and trusted engagement.

During this webcast we will discuss the mobile opportunities businesses are attempting to capitalize on; the readiness, security and usability challenges that must be overcome; and various security solutions businesses can take advantage of to reach their mobile customer engagement goals.
Jul 24 2012
40 mins
Engaging Your Mobile Customers While Protecting Sensitive Data
More from this community:

IT Governance, Risk and Compliance

  • Live and recorded (3298)
  • Upcoming (65)
  • Date
  • Rating
  • Views
  • From unobtrusive advanced malware detection technologies to automated threat response and actionable mobile-friendly dashboard – manage security from any device, any time, ESET will present new solutions for securing your endpoints and new ways to manage them.
  • Organizations are having to cover more ground than ever when it comes to security. Yet businesses often lack the in-house skills and resources, so security leaders are turning to MSSPs to help bear the burden to ensure every area of risk is adequately attended to.

    Join us for an interactive discussion with guest speaker, Forrester Research VP and Principal Analyst, Ed Ferrara, to learn how MSS is changing the conversation for businesses to achieve security goals. Help drive the conversation by submitting a question for Ed in advance so we can tackle your biggest security concerns such as:

    • Overcoming the skills shortage
    • Where to focus the budget – spending trends across industries
    • The value of security – pitching it as an investment not a cost to business leaders
    • Improving business outcomes – leveraging MSSPs as a tactical arm to optimize IT security, efficiency and value
  • A recent analyst study found that 88% of organizations are “doing Project and Portfolio Management (PPM).” This finding could lead many to believe all is well with this critical business process so essential to strategic success. This is hardly the case as studies also show PPM is still generally immature in enterprises today. The lack of maturity is largely due to the fact that most organizations are addressing only a subset of PPM capabilities. So though almost every organization can lay claim to doing PPM, few are actually doing PPM for all its worth. Many of these organizations will continue to miss out on the incredible possibility and promise of this essential business capability until they grasp and appreciate the full scope and potential of PPM.

    One of the greatest barriers to realizing the full potential of PPM is an enterprise-wide awareness of the span of PPM and the likely gap that must be overcome to achieve it. There is a plethora of great PPM insight contained in the numerous books, methodologies, and frameworks available today, but using this volume of information to get everyone on the same page is a daunting challenge. The key is to use a simple approach and model to quickly establish a common understanding of this critical business discipline and to easily foster the conversations and discussions to drive the endeavor to raise PPM proficiency.

    This brief webcast will present a PPM model that is easy to remember, easy to communicate, and proven to quickly illuminate the gap between existing immature PPM processes and the full scope and potential of comprehensive Project and Portfolio Management.
  • Portfolio planning activities have struggled to gain respect in most businesses. Lack of enterprise-wide orchestration arises from a lack of effective involvement and intimate business knowledge – not simply of operations and processes, but of business imperatives, obstacles and desired outcomes. And the information systems aspects continue to be planned in splendid isolation from the business, causing IT people to mistakenly celebrate victory when a new IT system goes live. However a project only really starts when the IT goes live, and so the planning needs to be fully integrated. This can only be accomplished first by building strong relationships with business peers that will result in measurable value creation. The next step is to implement a sophisticated PPM system that can handle the extreme complexity of orchestrating all the business and related technology portfolio of initiatives, capable of optimizing the plans (and the outcomes) as the business environment changes.

    To achieve this, a new PPM model needs to be created to look at portfolio management in a holistic way, enterprise-wide. Planners need a capability that will generate multiple scenarios and real-time decision support. This dimensionality and complexity is well beyond the capacity of the human brain. By implementing such a tool, IT would be positioned as a critical partner with the business – not just in implementing mainstream information systems, but also in helping the business with a much better way to plan and manage all of its key initiatives effectively

    This session focuses on how enterprise leaders and divisional leaders and IT leaders should be working in harmony to orchestrate great business outcomes, rather than looking after their parochial interests.
  • The development of a solid product innovation strategy is undoubtledly a collaborative effort, and company cultures that support an open and robust dialog will be more able to evolve their strategies to address their changing business environments.

    Attend this webcast featuring Michelle Jones from Stage-Gate International as she discusses how these companies are better equipped to address risk and derive more value from their product innovation efforts. Also hear why aligning your product innovation strategy is an important precursor to making continuous strategic assessments and project prioritization decisions.

    All attendees will gain insight into the 5 key elements that comprise a consensus based innovation strategy, the importance of clearly communicating that strategy to drive strategic portfolio management, and the metrics to measure performance.

    This event is approved for 1 Professional Development Unit (PDU) credit.
  • Wall Street expects it and customer demand it – accountability from Sr. Executives for the future direction of their organizations. How can executives ensure their strategic plans are in action and on track? How can they shift and pivot to changing market conditions along with the risks and impacts to the long-term vision and goals? How do you thread accountability from planning to execution to results?

    Join this session, where David Werner, Senior Principal Product Marketing Manager, CA Technologies, speaks with Rick Morris, published Author and Owner/President of R2 Consulting about ways to bring more accountability through your strategic plan.
  • A recent analyst study found that 88% of organizations are “doing Project and Portfolio Management (PPM).” This finding could lead many to believe all is well with this critical business process so essential to strategic success. This is hardly the case as studies also show PPM is still generally immature in enterprises today. The lack of maturity is largely due to the fact that most organizations are addressing only a subset of PPM capabilities. So though almost every organization can lay claim to doing PPM, few are actually doing PPM for all its worth. Many of these organizations will continue to miss out on the incredible possibility and promise of this essential business capability until they grasp and appreciate the full scope and potential of PPM.

    One of the greatest barriers to realizing the full potential of PPM is an enterprise-wide awareness of the span of PPM and the likely gap that must be overcome to achieve it. There is a plethora of great PPM insight contained in the numerous books, methodologies, and frameworks available today, but using this volume of information to get everyone on the same page is a daunting challenge. The key is to use a simple approach and model to quickly establish a common understanding of this critical business discipline and to easily foster the conversations and discussions to drive the endeavor to raise PPM proficiency.

    This brief webcast will present a PPM model that is easy to remember, easy to communicate, and proven to quickly illuminate the gap between existing immature PPM processes and the full scope and potential of comprehensive Project and Portfolio Management.
  • At its most basic level, communication is the transfer of information and ideas between two or more entities. In the context of organizational project and program management, communication is a core competency that, when properly executed, connects every member of a project team to a common set of strategies, goals and actions. Unless these components are effectively shared by project leads and understood by stakeholders, project outcomes are jeopardized and budgets incur unnecessary risk. Effective communications leads to more successful projects, allowing organizations to become high performers and risk 14 times fewer dollars than their low-performing counterparts.

    This webinar reveals the communications challenges that prevent organizations from accomplishing more successful projects, and identifies key initiatives enable organizations to improve their communication as they face their own unique challenges in an ever-changing complex and risky environment.

    This session is approved for 1 Professional Development Unit (PDU) credit.
  • A recent comprehensive survey commissioned by CA revealed some very clear trends in portfolio management and provided evidence of what distinguishes a strong portfolio performer from a weak one.

    In this engaging presentation report author, Andy Jordan will explore these indicators and provide recommendations for how your organization can become more adaptable, agile and responsive to portfolio changes.

    Learn how you can build improved effectiveness into your portfolio execution approach, and how communication can contribute to your success.

    This event is approved for 1 Professional Development Unit (PDU) credit.
  • The C-level suite agrees that aligning business and technology objectives are an essential element in achieving what’s necessary to win, retain and serve their customers, however, are they putting their money where their mouths are? The data tells a different story. According to Forrester Research, while two thirds of CIOs and CMOs agree that the CMO is an active participant in strategic planning, the perception of CIO involvement varies significantly between the two roles. Moreover, half of surveyed PMO leaders feel they have all the tools in place to competently manage the portfolio pipeline. Companies are routinely adopting practices to deliver faster and better; it’s time for executives to do the same. Effectively managing a portfolio that enables business leaders to achieve their strategic objectives requires tooling that supports pragmatic practices in order to gather data at the right level and at the right time.

    This presentation examines portfolio management trends and best practices that high achieving organizations have applied to turbo charge their planning process.

    Forrester Research, Inc., The State Of Strategic Execution In 2015, January 27, 2015

    This event is approved for 1 Professional Development Unit (PDU) credit.
  • Channel
  • Channel profile
  • Briefings Part 6: Identity Management and APIs – The Evolution Continues Recorded: Feb 12 2015 59 mins
    The Identity Management market has been buffeted over the past two years by several important trends – cloud, mobile, social media, and increased app velocity, among others. These trends have dramatically shaped the identity landscape, and changed the security strategy and tactics that many companies have adopted. But, these changes are not finished. In this webcast, we'll look at the next phase of identity management and APIs, and how the continuing trend towards cloud services and the explosion of mobility and applications will continue to shape the role of Security. We will also offer best practice guidelines for dealing with these continuing changes.
  • Cyber-Defense: Are you Toast? Recorded: Feb 5 2015 34 mins
    Attackers continue to expose vulnerabilities at the world’s most recognized organizations. They are more skilled, more dedicated and supported by more resources than ever. While no one wants to be the “next one”, the key lies in understanding that privileged identities are at the heart of every highly-damaging breach.

    Please join Russell Miller, Director, Security Solutions and Steven McCullar, Advisor, Solution Strategy for CA Technologies to learn how protecting privileged identities can help bring the best security controls to the chokepoint of a potential attack. With the right controls in the right places, you can be well positioned to be in the headlines for only the right reasons.
  • Customer-focused Identity Management: Improve Relationships and Security Recorded: Jan 29 2015 61 mins
    In the application economy, increasing demand from customers to engage with modern businesses online, through social media and via mobile applications, has generated new requirements for customer-focused Identity and Access Management (IAM).

    Join us on January 29, 2015 at 11am EST, when Andrew Kellett, Principal Analyst at Ovum, will offer practical guidance for aligning your IAM strategy to support both user experience and security controls, which evolve throughout the customer lifecycle. He will explore the unique challenges of customer-focused IAM and how it can be leveraged to improve customer relationships. Sumner Blount, Director, Security Solutions for CA Technologies, will join the discussion to illustrate key technologies that can support effective and secure customer-focused IAM deployments.
  • Turning the Confusing Identity Management Landscape into a Strategic Plan Recorded: Jan 22 2015 46 mins
    In the Application Economy, factors such as mobility, cloud, social media and the Internet of Things demand new ways of managing identities and access across your increasingly mobile users.

    On January 22, 2015 at 11am EST, guest speaker Andras Cser, VP and Principal Analyst at Forrester Research, Inc., will explore how these factors are changing the identity and access management (IAM) landscape and discuss the impact of Customer IAM. He will highlight specific predictions for how identity-based security will evolve in the coming year and offer specific guidance for how to improve your customer engagement and plan a successful security strategy. Sumner Blount, Director, Security Solutions for CA Technologies, will join the discussion to provide further insight and practical guidance.
  • Briefings Part 5: The Business of Identities – Predictions for 2015 Recorded: Jan 15 2015 61 mins
    Last year, experts at CA Technologies offered a set of predictions about interesting trends in the identity market and its related technology areas. In this webcast, we will review those predictions and rate ourselves on how we did. But, more importantly we will fearlessly offer predictions about what will be happening in the world of identities during 2015, and offer specific guidance into what organizations can be doing now to prepare for these changes.
  • Briefings Part 4: Your Business is Exposed: Avoiding API Security Vulnerabilites Recorded: Dec 18 2014 58 mins
    APIs are quickly becoming the hacker's new favorite attack vector. Why wouldn't they? They offer a direct path to critical information and business services that can be easily stolen or disrupted. And your private APIs can be exploited just as easily as a public API. So what measures can you take to strengthen your security position? During this webcast, Francois Lascelles, Chief Architect, CA Technologies, will discuss recent API data breaches, the top 5 API security vulnerabilities that are most impactful to today's enterprise, and the protective measures that need to be taken to mitigate API and business exposure.
  • Want to Avoid Security Breaches? Leveraging the NIST Framework for Cybersecurity Recorded: Dec 4 2014 62 mins
    Is your organization worried about joining the ranks of other companies that have suffered breaches recently? Are you concerned whether your cybersecurity procedures and technologies will protect you from similar insider threats and external attacks?
    The NIST Framework for Improving Cybersecurity defines guidelines and best practices for improving cybersecurity across several major areas. But, how do you take this complex framework and use it in your own environment, and what technologies can help you with adherence to it?
    In this webcast, Sumner Blount and Jamie Brown from CA Technologies will explore the Framework to help you develop a plan for improving cybersecurity in your own environment. We will focus on the Protect function because of its critical importance for protecting assets from improper access and use. Join us to learn how you can leverage identity management and the NIST guidelines to help your organization avoid the impact of a public breach.
  • Briefings Part 3: End-to-End Mobile Security, Samsung Knox and CA Technologies Recorded: Nov 20 2014 57 mins
    As the largest Android device manufacturer Samsung understands the value as well as the security implications that apps have introduced. While businesses are reshaping delivery models to capitalize on its opportunities, security risks are forcing organizations to think differently. Controlling access to the app is no longer sufficient. Instead, businesses have to take an end-to-end security approach – protecting access from the app to the backend API. Please attend this webinar to hear Leif Bildoy, Product Manager at CA Technologies, discuss how Samsung has increased the security within its KNOX Workspace to deliver end-to-end security while maintaining the ever important user experience.
  • Briefings Part 2: Are You Prepared For the Next Attack? Recorded: Oct 23 2014 57 mins
    Today, usernames and passwords continue to be stolen and exploited in record numbers. Hackers are still stealing credentials and accessing sensitive data. To stay ahead of hackers, you need to combine the appropriate forms of authentication and application access/session management to reduce risk and to prevent security breaches before they happen. Please join CA Technologies to learn about risk appropriate authentication and SSO/access management capabilities that can help protect your organization from hackers and their popular attack vectors.
  • Briefings Part 1: Unleashing The Power of Consumer Identity Recorded: Sep 25 2014 62 mins
    How can today’s enterprises position themselves to best leverage large consumer populations in ways that meet the business’ requirements without overwhelming the IT organization? In this webinar, Merritt Maxim, Director, Security Solutions for CA Technologies, will discuss the key requirements to deliver consumer scale identity management and examine how capabilities such as user management, social login and risk-based authentication can help organizations realize the full value of consumer identities, while providing a simple user experience and one which helps keep risks in check.
  • Cloud IAM for Seamless Access to SaaS and On-Premise Apps Recorded: Sep 18 2014 59 mins
    In the application economy, it is critical to simplify access to applications delivered from the enterprise and cloud – and do so quickly, securely and cost effectively. Cloud IAM, or Identity and Access Management as a Service (IAMaaS), can be deployed with or without on-premise IAM products to provide seamless access for your employees, partners and customers.

    Join David Gormley, Director, Security Solutions at CA Technologies, to learn how Cloud IAM can be easily integrated with existing IAM components to provide additional flexibility and scalability without burdening your IT infrastructure.
  • Privileged Identities: The Choke Point for Advanced Attacks Recorded: Sep 11 2014 63 mins
    The most damaging attacks, whether from inside or outside the organization, have one thing in common: the use of privileged identities. Attackers use authorized or compromised privileged identities to gain access to information, attack new systems, and hide their tracks. Restricting access to compromised accounts is simply not enough. To mitigate damage from these attacks, a combination of capabilities, including fine-grained controls and governance is needed.
    Join Russell Miller, Director, Security Solutions at CA Technologies to learn how with the right blend of processes and controls on privileged accounts, you can create a comprehensive and cohesive approach to securing your organization where it matters most.
  • BYOID: New Ponemon Institute Study on Key Digital Identity Trends (APJ Event) Recorded: Sep 11 2014 48 mins
    While Bring Your Own Identity (BYOID) can deliver tangible benefits to end users and relying parties, these benefits are accompanied with potential risks and liability concerns. CA Technologies and the Ponemon Institute recently conducted a worldwide survey of over 2,500 IT users and business users to understand the value, benefits and concerns that organizations have around using BYOID.

    Please join Merritt Maxim, Director, Security Solutions for CA Technologies who will review the key findings from the survey, deliver insight into the current state of BYOID and provide guidance on how organizations can overcome these barriers to gain the maximum value from BYOID without unnecessarily increasing risk or fraud
  • Retail Security: Don’t Be the Next Breach Headline Recorded: Aug 21 2014 33 mins
    2013 has been called “The Year of the Retail Breach.” Many organizations are struggling to maintain a comprehensive defense strategy while supporting customers with an engaging experience through mobile devices and social platforms. Retailers in particular have become increasingly aware of their vulnerability and are now searching for comprehensive approaches to security in 2014.

    Please join Russell Miller, Director, Security Solutions and Michael Dullea, Sr. Principal, at CA Technologies, to understand common attack scenarios and learn how you can help protect critical systems, from Points-of-Sale (POS) to back-end infrastructure and supporting systems.
  • BYOID: New Ponemon Institute Study on Key Digital Identity Trends Recorded: Aug 7 2014 56 mins
    While Bring Your Own Identity (BYOID) can deliver tangible benefits to end users and relying parties, these benefits are accompanied with potential risks and liability concerns. CA Technologies and The Ponemon Institute recently conducted a worldwide survey of over 3,000 IT users and business users to understand the value, benefits and concerns that organizations have around using BYOID.

    Please join Larry Ponemon, Chairman and Founder of the Ponemon Institute and Merritt Maxim, Director, Security Solutions for CA Technologies for a review of the key findings from the survey, insight into the current state of BYOID and guidance on how organizations can overcome these barriers to gain the maximum value from BYOID without unnecessarily increasing risk or fraud.
  • Enabling and Securing Multi-Channel Customer Interactions (Global Event) Recorded: Jul 30 2014 59 mins
    Today's organizations are moving more interactions online through web, mobile and API-enabled web services to empower their customers and increase revenue. Managing the high volume of customers identities and enabling secure interactions across a set of web, mobile and hybrid apps, from a variety of different devices can be challenging.

    Please join David Gormley, Director, Security Solutions for CA Technologies, to learn how you can securely accelerate the delivery of new applications and services, while improving the customer experience across multiple channels of interactions.
  • Leveraging the NIST Framework to Improve Cybersecurity Recorded: Jul 24 2014 47 mins
    In February 2014, the National Institute of Standards and Technology (NIST) officially approved and released its Framework for Improving Critical Infrastructure Cybersecurity providing comprehensive guidance to help improve cybersecurity across a range of categories. It has since received significant attention from many organizations and verticals that are seeking best practices for strengthening security controls.

    Please join Sumner Blount, Sr. Principal, Security Solutions and Jamie Brown, Director, Government Relations for CA Technologies to explore the Framework’s goals and recommendations, and discuss key identity management technologies that can help improve your security strategy.
  • Critical Considerations for Securely Mobilizing Your Workforce–Any App, Anytime Recorded: Jul 15 2014 44 mins
    Enabling your mobile workforce is not a one-time effort but a journey. Various mobility considerations will undoubtedly come into play requiring IT to make decisions around what enterprise mobile apps to roll out to various employees and with what kind of access policies. Do you need to deliver mobile device access to existing web applications? Do you need to develop new native mobile apps – for your employees or your customers? And then what’s the best way to manage and secure these mobile apps? Please join Arun Bhattacharya and Tyson Whitten from CA Technologies as they provide customer validated recipes for securely enabling your mobile workforce, while covering everyday use cases for mobile app development, management and security.
  • IAM in the “Age of the Customer”: Balancing Usability and Security Recorded: Jul 10 2014 62 mins
    An increasing portion of your revenue and customer engagement hinges on digital relationships that span multiple channels like web and mobile, and this puts your customers in the driver’s seat more than ever before. Any hitch in securely registering or logging into your website, mobile app, or web services and undue friction when conducting transactions can send prospects and even loyal customers to your competition.

    Please join guest speaker Andras Cser, VP and Principal Analyst at Forrester Research, Inc. and John Hawley, VP of Security Strategy at CA Technologies, to explore the requirements for consistent security across channels of customer interaction and the need to create a new balance between convenience and security. Learn how Customer IAM (CIAM) can both enable and protect digital interactions so you can enhance customer relationships and reduce risk at the same time.
  • Business Hero: Identity Management at Consumer Scale Recorded: Jun 26 2014 47 mins
    Once upon a time, traditional commercial and home-grown Identity Management solutions were sufficient to support the identity and user access requirements of many organizations. Then along came the Internet and its sidekick Mobility to make it easier than ever for consumers, partners and employees to interact with your organization, meaning potentially millions of identities that need to be registered and managed. To the rescue comes a modern identity management solution that can scale to a growing volume of users and is both easy to use and administer.

    On June 26th, please join Merritt Maxim and Bob Burgess, from CA Technologies to learn how the story of identity management has evolved and the latest identity management and governance solutions to help your consumers, business users and administrators live happily, and securely ever after.
Educational webcasts for the IT Security Professional
The CA Technologies IT Security solutions help CSOs and security professionals move the business forward by facilitating growth, innovation and collaboration, and driving IT operational excellence, all while managing risk and compliance. CA Technologies will show you how businesses can gain the control they need over physical, virtual, and cloud IT environments—so they can protect the business and the information on which it relies.

Embed in website or blog

Successfully added emails: 0
Remove all
  • Title: Engaging Your Mobile Customers While Protecting Sensitive Data
  • Live at: Jul 24 2012 5:00 pm
  • Presented by: Tyson Whitten, Senior Principal, CA Technologies Security Business Unit
  • From:
Your email has been sent.
or close
You must be logged in to email this