Manta Consulting - Derrick Hazel
Have you been using ITIL for years and want to understand how to optimize your practices? Or are you just beginning with ITIL and want to know more about CSI?
Register now to join Manta Director, Derrick Hazel, as he takes at look at ways to leverage CSI to drive operational efficiency, sustainment and customer satisfaction.
Continual Service Improvement (CSI) supports changing business objectives by providing a consistently-applied set of processes, procedures and tools to measure, analyze and report on improvement opportunities ensuring maximum benefit and minimum risk to the business.
In this 45 minute webinar we will explore how to integrate CSI into your organization to:
- Improve business operations and staff productivity
- Improve customer satisfaction and relationships
- Optimize costs and industry best practices