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HR

  • Career Conversations with Kausar Kenning
    Career Conversations with Kausar Kenning
    Elena Steinke WSC Founding Board Member Live 60 mins
    Join us at our next Career Conversations session. We'll discuss topics such as: what made them decide on IT or Cyber Security, what were some of their work/life challenges, and what skills and education do they see as essential to success?

    Host: Elena Steinke, WSC Founding Board Member

    Guest: Kausar Kenning

    Kausar Kenning is the VP of Cybersecurity/Fraud Analytics and AI at E*Trade. Kausar has designed and leads the Insider Threat program, Metrics program, CyberFraud analytics, and the AWS Data Strategy.

    She has 14 years of experience in the data analytics space with a focus on cybersecurity and fraud. Kausar’s methodology leverages data analytics to turn data into actionable information that can be used to make meaningful business decisions. Using a risk-based approach, Kausar has enabled data-driven decisions to solve for key risks in the companies she has worked for.

    Kausar holds an M.S. in Data Analytics and has earned her PMP and CISA certifications and has a very strong skill set in analytics, data science, audit, and data management for both cybersecurity and fraud.

    She is very involved in the Atlanta CISO community and is currently serving on several different advisory boards.
  • How to Use Intelligent Site Search to Increase Conversions
    How to Use Intelligent Site Search to Increase Conversions
    Jon Rossman & Mark Floisand Recorded: Feb 27 2020 55 mins
    Your customers don’t have time to browse all over your site. They want to search for – and find – what they need quickly and easily through personalized experiences. And with site search users being up to 5 times more likely to convert, the stakes for relevant results and recommendations are higher than ever before.

    In this webinar, you will learn how Motorola Solutions is adapting its digital strategy to the changing expectations of their customers. Jon Rossman, Solutions Digital Experience Manager at Motorola will share his experience and lessons learned from creating a more relevant, unified and personalized website experience. You’ll hear practical tips to increase website traffic and conversion, and strengthen the relationships with your brand. Additionally, you will learn:

    · Motorola’s strategy and roadmap to create relevant experiences at scale
    · Simple site design and functionality changes that can have a big impact on search
    · How artificial intelligence can help you deliver the most relevant search results
    · How to leverage analytics from the search experience to evolve your web strategy
  • A day in the life of a...Cloud Security Engineer
    A day in the life of a...Cloud Security Engineer
    Connie Blaney Recorded: Feb 27 2020 64 mins
    Have you ever wanted to know what is involved in a particular Cybersecurity role? If yes then join us at the WSC for a conversation with a Cloud security engineer!

    Host: Connie Blaney

    Guest: Dominique West

    Dominique West is a current Senior Cloud Security Consultant based in Atlanta, GA. She has 8 years of experience in Information Technology, 5 of which are in cybersecurity with her experience spanning over risk assessments, vulnerability assessments, incident and response, and cloud transformation & security across the commercial industries. A Certified Information Systems Security Professional (CISSP), Dominique holds a variety of technical certifications as well as a Master’s Degree in Cybersecurity from the University of Dallas. Dominique is also the chapter lead for various women-focused non-profit and volunteer organizations, notably The Women’s Society of Cyberjutsu, as well as the creator of SecurityinColor.com, a cybersecurity podcast & blog, that provides weekly industry news and professional guidance to those aiming to navigate a career in cybersecurity.
  • Helping Sales Find Focus with Automation
    Helping Sales Find Focus with Automation
    Meaghan Carey, Chief Revenue Officer Recorded: Feb 26 2020 44 mins
    Join Meaghan Carey, Chief Revenue Officer at Glisser, as she walks through 5 use cases of automation's impact on Sales. Learn how to better leverage the tools you have to let your Sales team focus on the bottom line.

    Explore 5 Automation Use Cases helping put Sales back on track:
    - Data Enrichment Tools
    - Lead Generation & Hand Off Process
    - Lead Scoring Build Out
    - Performance Tracking
    - Content Sharing & Activity Tracking
  • Food Manufacturers: 5 Tips to Find the Best Staffing Partner for You
    Food Manufacturers: 5 Tips to Find the Best Staffing Partner for You
    Kelly Holcomb Recorded: Feb 26 2020 26 mins
    A great staffing partnership can help your food manufacturing or production business get ahead of the competition, but a bad one can sink your productivity and keep you behind your goals. Finding the right staffing firm doesn’t have to be difficult—you just need to know what to look for. How do you know if your staffing partner is aligned with your priorities like compliance, worker retention, or safety?

    View our webinar, “Food Manufacturers: 5 Tips to Find the Best Staffing Partner for You,” to learn how to spot the staffing firm that’s right for you.
  • Psychology of Change
    Psychology of Change
    Professional Services Recorded: Feb 26 2020 63 mins
    So you heard that 70% of organizational change initiatives fail or don't result in sustained change?

    And you want to know how to be part of the 30% that succeed?

    Join our award-winning change management experts to understand the Psychology of Change.

    Adapted from our immensely popular live, interactive events over 2019, this is a roundup of the key points and take-aways you need.

    Whether you design, lead or implement change we will guide you through how and why people react differently to help you to succeed.
    -Improve initial buy-in for initiatives
    -Engage employees throughout the process
    -Recognize and manage human behaviour patterns
    -Create strategies for long-term success
  • The State of ServiceNow: Acorio's 2nd Annual Insight & Vision Report
    The State of ServiceNow: Acorio's 2nd Annual Insight & Vision Report
    Ellen Daley, Meghan Lockwood, Sarah Carley, Josh Scott Recorded: Feb 25 2020 62 mins
    During today’s presentation we’re going to cover three major themes;
    - How (and why) Digital Transformation and ESM have hit wide-scale adoption
    - The gap between ServiceNow’s value and organizational reality
    - And, the human factor in big future trends including AI and machine learning.

    So – what all of this means for you is that at the end of today’s presentation you’ll not only have a bunch of hard numbers in your back pocket but also the greater context for how ServiceNow is changing and what it means for you in 2020.
  • 5 critical conversations for high performance
    5 critical conversations for high performance
    Natasha Wallace, Amira Kohler and Stuart Hearn Recorded: Feb 25 2020 60 mins
    Meaningful conversations between managers and their employees is key to high performance and to drive organisational change.

    Conversations about wellbeing, career progression as well as regular check-ins are essential in ensuring your employees are motivated and feel valued. But often, managers need support in understanding what a good conversation entails, what should be discussed and how often you should have one.

    In this webinar, we will be joined by Clear Review’s inhouse experts, Amira Kohler, Head of Performance and Change Expertise, Natasha Wallace, Chief Consciousness Officer and Wellbeing Coach and Stuart Hearn, CEO. They will be discussing:
    · 5 critical conversations managers should have with their employees
    · When you should have these conversations
    · What the conversations should be about
    · Why it’s important to have these conversations
    · The risks of not having conversations
    · How tech can support you with having more meaningful conversations
  • How Adobe Sign plays a role in your workplace
    How Adobe Sign plays a role in your workplace
    Steve Walker, Solutions Consultant, Adobe Recorded: Feb 25 2020 39 mins
    Join us in our virtual, animated studio for this video webinar to learn how countless businesses around the world use Adobe Sign to accelerate their business processes and eliminate the paper trail and waste previously involved.

    Register for this webinar to discover:
    • The immediate value of implementing electronic signatures with Adobe Sign
    • How easy it is to add signature fields to documents and send
    • How to embed a form for signature directly within your company’s website
    • How to save time by creating powerful workflows for regularly used processes
    • How you can deploy simply and easily for immediate results.

    There will be live Q&A session at the end of the webinar.
  • Let’s talk leadership: 5 steps to making an impact
    Let’s talk leadership: 5 steps to making an impact
    Lori Kleiman, SPHR SHRM-SCP Recorded: Feb 20 2020 47 mins
    Enterprise growth requires executive leadership involvement when it comes to changing the culture, focus, or services an organization offers. To be successful, the growth strategy must focus on many things at once, including people. Every aspect of the organization has to work together, and here’s where HR’s role is crucial. Whether it’s a new product, or a shift in competitive focus, HR is intrinsic to helping the company stay competitive.
    HR’s role in driving the success of the organization includes a number of factors. HR must ensure the administrative function of the organization are handled, but must focus attention on the important role of sharing the culture and vision of the organization. Internal and external relationships will help shape the HR function, as well as your career.
    In order to drive enterprise growth and achieve optimal business results, HR and the leadership team must get on the same page and keep communications open. But, how can you do this? We will share proven tips and tricks to being a strategic executive who is action oriented and technologically savvy. We do this by defining a 5 step process to join the leadership team and have the career of your dreams today!
    Learning Objectives:
    ·Presenting your initiatives in way that the leadership team will listen
    ·Make connections to become the leader your organization needs
    ·How to align the HR goals with organizational strategy
    ·Evaluation of strategic planning as it impacts your function
    ·Tools that will help you show added value to your organization

    Enroll to earn 1 general credit for SHRM or HRCI
  • Where Talent Acquisition and HR Need AI
    Where Talent Acquisition and HR Need AI
    Tannen Ellis-Graham, co-founder of CareerKarma 360; Chris Murdock, co-founder IQTalent Partners Recorded: Feb 19 2020 44 mins
    Existing methods are not up to the challenges of talent in 2020. Organizations can’t find enough good people. And finding people is challenging enough; finding the right people even more challenging; and keeping them not easy either.

    You've heard of AI, but don't know exactly what it is, as well as if it can help with these challenges.

    In this webinar, you’ll see how embedding AI into the employee lifecycle, starting with the candidate experience, could dramatically improve the way people are hired, trained, and managed. Adapting AI has helped leading organizations achieve a 35 percent decrease in time-to-hire, 50 percent more requisitions managed per recruiter, and an 81 percent increase in internal hires, among other benefits.

    Join this webinar to learn about using AI for:
    — Making career sites more personal
    — Finally improving the “candidate experience”
    — Allowing recruiters to match jobs with people, based on job candidates' skills (not just the job they have now)
    — Giving people growth opportunities instead of having them quit
    — Improving diversity
  • Building a Remote Culture at InVision
    Building a Remote Culture at InVision
    Ryan Burke - InVision; Nick Matthews - Culture Amp; Jessica Brannigan - Culture Amp Recorded: Feb 14 2020 45 mins
    As startup ecosystems de-concentrate and the balance of power shifts from the established tech hubs, talent pools are becoming democratised, and CEOs have to think globally to build scalable products. We’re seeing more and more commercial validity to the trend of remote working. Where once it was considered unthinkable to have a business without an office, the metrics are coming out in favour of remote workers, not just in job satisfaction, but in productivity and profitability. During this live-video webinar, we'll explore how to create, sustain and motivate a remote workforce and how not to sacrifice culture across digital borders.
  • Performance, Engagement and Tech: The future of workplace productivity
    Performance, Engagement and Tech: The future of workplace productivity
    Stuart Hearn, CEO of Clear Review and Ian MacRae, Workplace Psychologist Recorded: Feb 4 2020 59 mins
    Engagement is a performance problem. The answer could transform your organization.

    Economies may be growing but our productivity (and our engagement) is not keeping pace. It doesn't matter how many yoga classes you put on or how much free fruit you supply: tinkering at the edges won’t get people engaging with their jobs.

    Discover new ways of measuring, tracking and acting on employee engagement. We’ll offer insights into how your people feel about their jobs; talk about how to support and develop energy, purpose and immersion; and explain why engaged employees offer more in terms of productivity and profitability. Backed by the latest psychological thinking and with metrics designed to help you get the most from your people, this is employee engagement designed with a clear focus on performance, both from a task and a team perspective.

    Join us and unpick the connection between good performance management and effective, business-focused employee engagement. We’ll share the metrics that link the two, discuss the tech that supports them and reveal where the ultimate responsibility for this lies. We’ll discuss the research that underpins our thinking, and explain why workplace engagement, more than any other single factor, is the best predictor of sustainable performance.

    Stuart Hearn is the founder and CEO of Clear Review, the UK’s fastest-growing performance management and employee engagement software business. Ian MacRae is a workplace psychologist and the managing director of High Performance Psychology. They’ll be sharing their insights and research and answering questions on the new state of employee engagement and how employers can use this essential metric to create high-performing individuals and teams in the 21st century workplace.
  • GMP Equalisation and conversion in university SATs
    GMP Equalisation and conversion in university SATs
    Paul Hamilton, John Cormell and Lucy Cresswell, Barnett Waddingham Recorded: Feb 4 2020 38 mins
    Join our speakers as they help you understand your options around GMP Equalisation and how to tackle the challenges thrown your way via good planning and management.

    What you can take away from the event
    •An understanding of GMP Equalisation and the different methods;
    •How to plan for the project – working with in-house teams and external advisers;
    •Changes needed to ongoing administration.
  • What to Do When Your Business Operates in Silos
    What to Do When Your Business Operates in Silos
    Deb Calvert Recorded: Feb 3 2020 38 mins
    Not all silos are bad. They serve a purpose, and they provide clarity about roles and responsibilities. But when organizations operate too narrowly in silos, results suffer. Join me for new insights about:

    - How to identify when silos have become a barrier to productivity
    - Why silos may be causing you to lose high potential talent
    - What to do about silos that have become a problem
    - Ways to build cross-functional collaboration

    Don't wait until it's too late. Assess and address your silo situations before they divide your business any more.
  • SAP Travel Management On-Premise und SAP Concur – Teil 5
    SAP Travel Management On-Premise und SAP Concur – Teil 5
    Jürgen Rustige (SAP Inhouse Consultant - Bischof + Klein), Annika Herrmann (SAP Concur), Recorded: Feb 3 2020 21 mins
    In diesem letzten Teil der Webinar-Serie "Von SAP Travel Management On-Premise zu SAP Concur" berichtet Bischof & Klein davon, wie sie das Reisemanagement in die Cloud gebracht haben.

    Bischof + Klein hat mit seiner Wahl für SAP Concur eine strategische Entscheidung getroffen. Nachdem zunächst SAP Travel Management On-Premise eingeführt werden sollte, entschied man sich um – für die Cloud-Lösung. Warum? Lernen Sie die Hintergründe, Erfahrungen und Tipps & Tricks aus erster Hand.
  • Special "Österreich" Teil 2: Kollektivverträge abbilden - So einfach geht´s
    Special "Österreich" Teil 2: Kollektivverträge abbilden - So einfach geht´s
    Andreas Illavsky (rocon), Lisa Ziemer & Severin Schön (SAP Concur) Recorded: Feb 3 2020 45 mins
    Im zweiten Webinar speziell für österreichische Unternehmen haben wir Ihnen live und praktisch demonstriert, wie Sie schnell und einfach im End-to-End-Prozess eine Reise buchen und abrechnen und dabei maximal Ihre Mitarbeiter entlasten.
  • Special "Österreich" Teil 1 - So bildet SAP Concur alle Kollektivverträge ab
    Special "Österreich" Teil 1 - So bildet SAP Concur alle Kollektivverträge ab
    Andreas Illavsky (rocon), Lisa Ziemer (SAP Concur) Recorded: Feb 3 2020 35 mins
    Das erste von zwei Webinaren für österreichische Unternehmen erklärt Ihnen, wie unkompliziert SAP Concur im Zusammenspiel mit rocon alle österreichischen Kollektivverträge abdeckt, Abrechnungsprozesse meistert und maximale Transparenz bietet.
  • Implementierung von Concur Expense in 11 Tagen mit HR Campus - für den Mittelsta
    Implementierung von Concur Expense in 11 Tagen mit HR Campus - für den Mittelsta
    Stephan Bodenmann (HR Campus) Recorded: Feb 3 2020 31 mins
    Lernen Sie die Projekt-Methodologie von HR Campus kennen, mit der eine Implementierung in 11 Tagen erfolgreich durchgeführt werden kann.

    Wir zeigen Ihnen nicht nur, was unsere Aufgaben sind, sondern auch konkret, welcher Aufwand in welchen Projektphasen auf Sie und Ihr Projektteam zukommt.

    Nach dieser Session fällt Ihnen die interne Ressourcenplanung für solche Projekte leicht und Sie wissen, was Sie bei der Implementierung von SAP Concur mit HR Campus erwartet.
  • Automatisierte Reisekostenabrechnung – Gründe, warum Sie Ihren Prozess jetzt aut
    Automatisierte Reisekostenabrechnung – Gründe, warum Sie Ihren Prozess jetzt aut
    Sören Ecke (SAP Concur) Recorded: Feb 3 2020 44 mins
    Ist Ihr Reisekostenabrechnungsprozess noch manuell? Verbringen Sie und Ihre Mitarbeiter zu viel Zeit mit ihren Reisekostenabrechnungen? Fehlt Ihnen die Übersicht und Kontrolle darüber, was in Ihrem Unternehmen für Reisen ausgegeben wird?

    In dieser Webinar-Aufzeichnung erfahren Sie die Gründe, warum Sie Ihr Reise- und Spesenmanagement jetzt automatisieren sollten und dabei Zeit sparen, effizienter werden, Compliance-Risiken vermeiden und finanzielle Potenziale für Ihr Unternehmen erschließen.

    Begeben Sie sich mit uns auf eine Reise und erfahren Sie alles über die Vorteile des modernen Reisekostenmanagements und wie die Automatisierung des Reisekostenprozesses für mittelständische Unternehmen funktioniert.
  • 5 Wege, die Rolle des Travel Managers zu stärken
    5 Wege, die Rolle des Travel Managers zu stärken
    Christoph Carnier (VDR-Präsident), Birgit Herrmann (Detecon), Bernd Schulz (SAP Concur) Recorded: Feb 3 2020 47 mins
    Wer denkt, dass es im Travel Management nur darum geht, Mitarbeiter von A nach B zu bekommen, macht das Themenfeld viel kleiner als es wirklich ist.

    Jede Geschäftsreise ist eine Investition in die Steigerung des Unternehmenserfolgs. In einem sehr komplexen Umfeld sorgen Travel Manager jeden Tag dafür, dass Geschäftsreisen nicht nur rentabel sind, sondern Mitarbeiter unterwegs außerdem so sicher, komfortabel und effizient wie möglich reisen.

    In diesem Webinar haben hochkarätige Travel Management-Experten fünf Strategien diskutiert, wie Travel Manager ihre Position im Unternehmen stärken, sich das Leben vereinfachen und langfristig mehr erreichen - zum Beispiel durch die Zusammenarbeit mit anderen Abteilungen: "Travel Management ist unter anderem durch Globalität, Digitalisierung und Betriebsratsabstimmungen sehr komplex geworden. Der Bereich berührt viele Prozesse und bedarf einer sehr großen Abstimmung im Unternehmen. Darum ist eine gute Vernetzung mit Finance, HR oder IT wichtig", so VDR-Präsident Christoph Carnier.

    Die Referenten:

    Christoph Carnier, VDR-Präsident
    Birgit Herrmann, Travel Management bei Detecon International
    Bernd Schulz, Business Development Director bei SAP Concur
  • How to Identify Future Leaders in your Organisation: An Expert Panel
    How to Identify Future Leaders in your Organisation: An Expert Panel
    Professor Adrian Furnham & Dr Luke Treglown Recorded: Jan 30 2020 43 mins
    77% of organisations report they’re currently experiencing a leadership gap and 83% say it’s important to develop leaders at all levels. (Inspire) 

    So, what are the biggest challenges for future leaders? What skills or traits are going to become more important?



    As the business landscape continues to change and become increasingly competitive, you need a dedicated strategy to help you identify tomorrow’s leaders – today. Your talented leaders are your organisation’s most valuable asset – motivating employees, improving performance and your bottom line. 

    Key lessons that you will get from our webinar:
    - The future for leadership from experts in the field
    - What businesses can do to better identify their future leaders 
    - The role self-awareness and personality plays in leaders
    - What new challenges have emerged, and which ones remain crucial for successful leaders
    - What you can do to better inform leadership decision making and development 

    This webinar is for professionals tasked with identifying and developing high potential future leaders, business leaders looking to develop their own leadership competencies and identify successors, and HR professionals supporting the identification, development and recruitment of future leaders.

    Professor Adrian Furnham is a British organisational and applied psychologist, Professor of Psychology at the Norwegian Business Institute and co-author of Thomas International’s workplace personality assessment, the High Potential Trait Indicator (HPTI). Dr Luke Treglown is part of Thomas International’s Product Development team. He is responsible for leading academic and applied research projects to enhance our understanding of how personality and behaviour predict tangible organisational objectives.
  • A Day in the life of - A Cyber Exercise Planner
    A Day in the life of - A Cyber Exercise Planner
    Connie Blaney Recorded: Jan 30 2020 62 mins
    Have you ever wanted to know what is involved in a particular Cybersecurity role? If yes then join us at the WSC for a conversation with a Cyber Exercise Planner.

    Host: Connie Blaney

    Guest: Jennifer Pence

    Jennifer is a Cyber Exercise Planner with the Global Information Security Cyber Resilience Exercise & Test Program at Bank of America. She has worked in cyber and physical security for the last 13 years, including program management, quality assurance, exercise planning, and various administrative roles. Jennifer lives in the DC Metro Area and loves rowing, politics, history, and watching the Capitals win hockey games.
  • Communication Elevated - Accelerate Your Demand Generation
    Communication Elevated - Accelerate Your Demand Generation
    Andrew Gaffney, President and Editorial Director of Demand Gen Report Recorded: Jan 29 2020 34 mins
    As forward-thinking demand gen ninjas, we are always in the search for top engagement tactics to deploy in our modern marketing environment to boost quality leads for sales reps. With Andrew Gaffney's top tips and our GlobalMeet platform, we can help your online events transform to the next level to increase your lead generation, speed up your customer acquisition process and elevate your brand
  • Make Your Business Look Enterprise-Size
    Make Your Business Look Enterprise-Size
    Mark Roberts, Chief Marketing Officer, PGi & Ira Weinstein, Founder & Managing Partner, Recon Research Recorded: Jan 29 2020 54 mins
    With its expansive coverage and broad offerings, Unified Communications (UC) finds a natural home with enterprise-level businesses that need to connect global operations and thousands of employees working remotely.
    As small and midsize businesses (SMB) continue to compete with larger enterprises, a cloud-based communications solution is accessible from any device with internet connectivity. In this session, hear how UC has played a vital role within the SMBs in US folks and what are the top 5 key takeaway that we can adapt in APAC.

    Top 5 Key Takeaways of UC Solutions for SMBs:
    •How to more effectively compete in the digital economy
    •How UC and UCaaS (Unified Communications as a Service) can accelerate growth
    •Why SMBs must embrace technology to remain competitive
    •How to get closer to the customer and build long-term loyalty
    •How to make your company appear bigger and be more competitive
  • How Adobe Document Cloud can help you achieve a paperless office
    How Adobe Document Cloud can help you achieve a paperless office
    Steve Walker, Solutions Consultant, Adobe Mar 3 2020 10:00 am UTC 24 mins
    Join us in our virtual, animated studio for this video webinar to discover how Adobe Document Cloud can help you unlock the power of digital document workflows. You’ll learn how to do the following:

    • Obtain accountability and tracking capabilities for every document
    • Give your teams the power to deliver paperless experiences to customers on any device
    • Create forms in Adobe Acrobat and Microsoft Office
    • Automate the storage of documents in Microsoft SharePoint
    • Build intelligent document workflows using Adobe Sign and Microsoft Flow
    • Ensure better security, collaboration, and organisation within your company.

    There will be live Q&A session at the end of the webinar.
  • 10 Ways to Make Any Team More Effective
    10 Ways to Make Any Team More Effective
    Deb Calvert Mar 3 2020 4:00 pm UTC 45 mins
    It's true: team work makes the dream work. Also true: keeping all members of a team engaged, motivated, and pulling together isn't easy. That's why every team could use a tune up. And it's why you'll want to tune in for this presentation to learn how you can:

    -- Build and sustain solid, committed teams
    -- Ensure that both group goals AND individual goals are valued by all team members
    -- Foster healthy dialogue that improves team decision-making
    -- Capitalize on the strengths of every team member
    -- Make your team more productive and more efficient

    This presentation is for everyone who works with anyone in a team setting.
  • Constructing the Next Gen Agent: Why AI is Required
    Constructing the Next Gen Agent: Why AI is Required
    Phil Nanus (TSIA), Lipika Brahma (Coveo), Adam Mullen (Athenahealth) Mar 3 2020 6:00 pm UTC 47 mins
    It’s clear the role of the support agent is changing. From simple fixer to counsellor and coach, support agents’ day-to-day jobs are becoming more strategic as more content is driven to self-service channels. But how can AI influence this new way to work?

    In this success story session, we’ll dive deep into how Athenahealth welcomed AI with open arms to enable their agents to do more on their own, and how they became more collaborative, more invested and created more content along the way.

    We’ll study the effects of knowledge management and gamification in the context of AI-driven support and how agents find more purposeful work along the way.
  • Citrix Future of Work: 2020 Technology Trends
    Citrix Future of Work: 2020 Technology Trends
    Adam Pulsakowski, Senior Technologist, Citrix and Nick McQuire Vice President, Enterprise Research CCS Insight Mar 4 2020 10:00 am UTC 46 mins
    As we move into 2020, Citrix and CCS Insights will be talking you through the key technology trends we see in the Future of Work.

    This is the third webinar in a three part series around the Future of Work. You can watch the previous webinars here:

    Citrix Future of Work: Our Vision: https://www.brighttalk.com/webcast/17266/373298

    How The Intelligent Workspace Increases Productivity With Your Favorite App:
    https://www.brighttalk.com/webcast/17266/380046
  • Unusual Suspects: How Three Women Create Space for Authentic Equity & Inclusion
    Unusual Suspects: How Three Women Create Space for Authentic Equity & Inclusion
    Bobbie Carlton, Tangie Roseboro, Celina Caesar-Chavannes and Joy Rain Mar 4 2020 5:00 pm UTC 60 mins
    We will be discussing the importance of visibility for our “unusual suspects”. Women, people of color, people with disabilities, and others are not the stereotype for many roles in our daily lives. Seeing yourself represented on a stage, or in a meeting, can be crucial for implementing diversity and inclusion changes. Sharing your equity and inclusion story can be crucial to expressing your authentic self.

    You’ll Learn:
    · The greater impact of visibility on diversity & inclusion
    · The importance of being your authentic self
    · How to tell your story to create a space for equity & inclusion
  • Deliver a great employee experience & take first step toward the future of work
    Deliver a great employee experience & take first step toward the future of work
    Peter Prose, Ana Ruiz and Kevin Binder - Citrix Mar 5 2020 10:00 am UTC 44 mins
    With Citrix Workspace with intelligence and microapps you can create a better experience so employees become more productive and engaged.
    A great employee experience is everything. It drives higher productivity and engagement, and ultimately, higher revenues and better customer satisfaction. Tune in to this one-hour webinar to learn the best way to get there – with Citrix Workspace with intelligence and microapps. This technology can be added to an existing Citrix infrastructure or newly-deployed. Citrix Workspace makes life easier for employees by enabling them to cut through the clutter and actually get work done. And for IT, managing digital workspaces from a single console is easy and effective.
  • DB transfers; The future market and improving member outcomes
    DB transfers; The future market and improving member outcomes
    Simon Taylor, Partner and Liam Mayne, Partner - Barnett Waddingham Mar 5 2020 11:00 am UTC 60 mins
    Join Simon Taylor as he looks at how low interest rates and the 2015 introduction of the pension freedoms have created a perfect storm leading to huge numbers of members transferring from DB schemes. However, the key question is - how can trustees and sponsors put in place a support framework to help these members make the right decisions for their personal circumstances?
  • Webinar: The Number 1 Reason You Are Not Hitting Quota
    Webinar: The Number 1 Reason You Are Not Hitting Quota
    Steve Burton - The Point Co Mar 5 2020 2:00 pm UTC 75 mins
    Let’s face it… selling isn't easy. Sometimes it seems easier to lure a ravenous lion with a lettuce leaf than hit your monthly sales target. Even the best, most seasoned salespeople will feel pressurized from time to time and result in them not hitting the target. It’s this pressure that spawns excuses – excuses that detract attention away from a salesperson’s performance (or lack of it).

    I hate hearing excuses; it feels like people are trying to blame others rather than accepting their own failings. But what are the top excuses you’ll hear from a salesperson?
  • 2020 Hiring: 7 Top Trends You Can't Ignore
    2020 Hiring: 7 Top Trends You Can't Ignore
    Dr. Andrew Chamberlain, Chief Economist at Glassdoor Mar 5 2020 6:00 pm UTC 34 mins
    What will 2020 hold for hiring? Find out in this virtual event with Glassdoor’s Chief Economist, Dr. Andrew Chamberlain!
    You'll learn what's coming in the year ahead – and how to get ahead of the curve – with specific tactics including:
    - How to stand out in a culture-first decade
    - How to manage politics as they relate to employer identity
    - How to embrace AI in small doses at every level to win
  • Citrix and Microsoft: A value-add across your workspace
    Citrix and Microsoft: A value-add across your workspace
    Jan-Christopher Gaertner Sr. Manager Product Management & Marketing Citrix Cloud Services EMEA Citrix Mar 10 2020 10:00 am UTC 59 mins
    Together, Citrix and Microsoft are ushering the workplace into the modern era. In this webinar, you will get the latest information on the Citrix and Microsoft partnership across all workspace, networking, and analytics offerings available today, as well as our vision for more integration as Citrix becomes a Microsoft Cloud Solutions Provider. Our experts will show you how Citrix solutions extend the capabilities of key Microsoft solutions—Azure, Office 365, Teams and Windows Virtual Desktop—with robust, enterprise‑grade tools that simplify management and enhance security.
  • Building a Foundation for Transformative Self-Service
    Building a Foundation for Transformative Self-Service
    Mark Floisand, Chief Marketing Officer, Coveo Mar 10 2020 5:00 pm UTC 35 mins
    Self-service has proven its worth in driving case deflection, lowering overall support costs and personalizing the customer experience. But did you know that strong self-service programs are strongly correlated to business and support revenue growth, employee retention and overall agent morale?

    To truly reap all of the potential benefits of your self-service strategy, companies must go beyond short-term benchmarking and project-by-project “baby steps.” True transformation starts with a solid foundation that can grow across organizational silos and departmental barriers to deliver relevance across your self-service sites.

    Register to listen to this prescriptive session which will outline vital steps that you can undertake to transform your self-service strategy and understand the true value it is having on your business, underscored by examples from pacesetters and new research showing an opportunity for a dramatic re-think of the metrics that self-service can really impact.
  • Transform the employee experience with Microsoft Teams and Citrix
    Transform the employee experience with Microsoft Teams and Citrix
    Jeremy Schwartz, Nitin Sharma and Scott E. Lane - Citrix Mar 11 2020 10:00 am UTC 34 mins
    More than 13 million people now use Microsoft Teams every day — and more than 19 million use it weekly. With new workstyles and employees who want to work from anywhere, many organizations are leveraging communication tools like Microsoft Teams to improve collaboration and productivity for geographically-dispersed users. While Microsoft Teams is a robust solution allowing users to communicate with each other in today’s modern workplace, many IT admins need better capabilities for centrally managing their Microsoft Teams deployments. Citrix has partnered with Microsoft to deliver Microsoft Teams optimized for virtual workloads, ensuring that admins have the benefits of centralized management, and that they’re delivering a native-like Microsoft Teams experience for their end-users -- on their choice of devices, regardless of location. In this upcoming webinar, you’ll learn how Citrix HDX optimization for Microsoft Teams improves end-user productivity and value for your organization. In addition, you’ll gain a basic understanding of set-up requirements and strategies for virtual environments. Learn how Citrix optimizes Microsoft Teams for virtual environments
  • Gaining Insights On Data And Performance - with Citrix Analytics
    Gaining Insights On Data And Performance - with Citrix Analytics
    Gerald Lavin, Sr. Manager Product Management & Marketing Mar 17 2020 10:00 am UTC 33 mins
    Need to boost operational efficiency, improve application performance, user efficiency and reduce risk? Discover how with Citrix Analytics.

    In this webinar we explore how Citrix Analytics aggregates data from multiple sources and uses machine learning to garner insights.

    Hear from our product experts on the latest capabilities and watch a demo to see how Citrix Analytics can help you improve application performance and boost user efficiency, amongst some of the many benefits.
  • Making work personal: How job crafting boosts performance
    Making work personal: How job crafting boosts performance
    Rob Baker and Amira Kohler Mar 17 2020 11:00 am UTC 45 mins
    We personalise our cars, our clothes and our coffee. Why don’t we personalise our jobs?
    Join Rob Baker, founder of Tailored Thinking and Amira Kohler, Head of Performance and Change Expertise at Clear Review, as they explore the benefits and possibilities of job crafting and how it links to innovation, creativity, performance and engagement.
  • Scheme funding code of practice consultation
    Scheme funding code of practice consultation
    Join Tyron Potts, Associate and Head of Pensions Research and Jon Worthington, Principal and Senior Consulting Actuary Mar 17 2020 2:00 pm UTC 60 mins
    Join Tyron Potts, Associate and Head of Pensions Research and Jon Worthington, Principal and Senior Consulting Actuary, as they guide you through the Pensions Regulator’s consultation on the principles of a new Scheme Funding Code of Practice, and what it will mean for Defined Benefit (DB) pension schemes in the UK.

    The revised Code of Practice is set to be the third edition of the code, and is expected to come into force in 2021. This new code will build on the Pensions Regulator’s recent messages about long-term scheme funding and journey planning, and will set out what the Regulator expects from Trustees and sponsors.

    What you will take away from this webinar

    •How your next scheme funding valuation process is likely to differ from the last
    •The steps you should take now to save time and headaches later
    •What the Regulator will expect from you and whether this could lead to increased contribution requirements
    •Whether the ‘fast track’ approach is within your grasp - or whether additional regulatory scrutiny is on the cards.
  • Make your Customer Service Organization a Competitive Differentiator
    Make your Customer Service Organization a Competitive Differentiator
    Juanita Olguin, Sr. Product Marketing Manager, Coveo Mar 17 2020 5:00 pm UTC 60 mins
    Join Senior Product Marketing Manager at Coveo, Juanita Olguin and CMSWire for this 60 minute webinar where we walk through practical, real life examples of how leading companies are successfully leveraging AI and machine learning to transform their customer support operations.

    In this webinar you'll learn:

    Understand AI in the context of your overall business with an emphasis on customer support
    Assess your organization’s readiness for AI based on the maturity of your support organization
    Prioritizing machine learning within your business and support strategy
    Evaluating the potential for AI to deliver a strong ROI to the business
  • Get it done! Tips and tricks to HR Certification
    Get it done! Tips and tricks to HR Certification
    Lori Kleiman, SPHR SHRM-SCP Mar 17 2020 7:00 pm UTC 30 mins
    Tips and tricks to HR Certification
  • What’s the Big Deal About Candidate Experience Anyway?
    What’s the Big Deal About Candidate Experience Anyway?
    Christine Rowe, Head of Human Resources at Vault Consulting LLC Mar 17 2020 7:00 pm UTC 45 mins
    There are so many buzzwords that are floating around the HR/Recruitment world. War on Talent, Candidate Experience, Employee Experience, that is can be tough to understand and sift through what really counts.

    So, what about Candidate Experience? Does it really matter? In short yes, it is a critical part of how a company can recruit and yes, retain talent. From the moment you connect with a candidate you are building a life long relationship with that person, whether you hire them or not. Candidates do not expect to get every job they apply or connect to; however, they are quick to remember a poor experience. Creating a strong candidate experience (i.e. it’s not the 90’s or even the 2010’s anymore) is critical to a strong recruitment or talent acquisition strategy.

    In this webinar you will understand what it means to have a strong candidate experience, how to up your candidate experience (and believe it or not – it’s not as difficult or expensive as you think) and be aware of some of the pitfalls you can avoid that can inadvertently be giving your company a bad reputation.
  • Performance development and goal setting for agile teams
    Performance development and goal setting for agile teams
    Kristina Dorniak-Wall & Jo Montanari Mar 17 2020 11:00 pm UTC 60 mins
    Because of the digital revolution and the transforming nature of working across borders more and more companies are moving to agile working processes. Instead of strict hierarchies, organizations like Gore, ING, and Spotify are changing how they work to be more collaborative and to enable effective decision making.

    For HR teams, this means creating ways to support cross-functional teams, as well as designing systems that move and adapt as fast as the company, so employees can continue to grow and develop.

    Join us on Tuesday March 17th at 4 pm PST/ Wednesday March 18th at 10 am AEDT for an interactive webinar with Culture Amp Senior People Scientist Kristina Dorniak-Wall and Culture Amp’s own People Partner, Jo Montanari, where we’ll deep dive into this mindset-shift and how you can set your teams and company up for success.

    You’ll come away learning -
    What is causing this structural change in the workplace
    What agile performance management look like
    Best practices for creating processes that enable and support agile growth
  • 5 Practical Ways to Engage a Distributed Workforce
    5 Practical Ways to Engage a Distributed Workforce
    Anita Wheeler - Student Roost; Hannah Finnikin - Majestic; Nina Hancock - Culture Amp Mar 18 2020 12:00 pm UTC 45 mins
    With our increasingly global world of work, all great HR and People Ops Leaders need a new skillset: the ability to understand and optimise distributed offices, hubs or stores. This includes knowing what distributed workers need more of, what issues are likely to decrease employee engagement faster, and what to focus on first to improve distributed dynamics across your org. In this interactive panel discussion, we will hear first hand from Student Roost and Majestic Wine the trends when it comes to managing a distributed workforce.
  • Creativity and Business: Why It Matters
    Creativity and Business: Why It Matters
    Karen Baker Mar 18 2020 4:00 pm UTC 60 mins
    Creativity is regarded as one of the top three personality traits most important in career success, but are C-Suite executives fusing creativity into business within their internal environments? This webinar will offer tips and techniques to assist leaders in balancing ones’ creativity in business, cultivate meaningful projects and build a supportive team while showcasing creativity as an important leadership role.

    You'll learn:
    · The difference through discussion of what is meaningful work. Whereas a "career" in many fields connotes climbing a ladder, "career" for a creative person connotes something else.
    · Learning how to create some "generic unblocking strategies" for yourself to use when you encounter creative blockage.
    · How "Creativity is the business growth engine."
  • Webinar: Your next client is on LinkedIn but are you ready?
    Webinar: Your next client is on LinkedIn but are you ready?
    Chris Roxburgh - Maguire Training Mar 19 2020 2:00 pm UTC 60 mins
    75% of UK business people have a LinkedIn profile, but few prepare it properly for that potential client visit. With over 10 million UK members using LinkedIn every day, it must be worth investing some time in ensuring that your profile makes that all-important good first impression.

    Just as you wouldn’t attend a sales pitch unprepared, wearing shorts and a tee-shirt this webinar will demonstrate how to avoid the online equivalent with your LinkedIn profile. We will demonstrate how to build a profile that will impress visitors and create a hunger to learn more about you and your services.

    5 Key takeaways:

    1.The sheer scale of the opportunity offered by LinkedIn
    2.That by using this most underestimated sales aid properly, you will become one of the 1% who do!
    3.The power of a direct message
    4.The importance of good, mixed content
    5. That people buy people, so do your profile justice
  • How to make your workspace intelligent with microapps
    How to make your workspace intelligent with microapps
    Ana Ruiz, Architect, Citrix & Peter Prose, Lead Domain Specialist, Citrix Mar 24 2020 10:00 am UTC 86 mins
    Organizations understand that when employees are forced to use complex, hard-to-use applications, they become frustrated and less productive. Employees spend 20% of their time searching for information while utilizing 4 or 5 key functions in about 80% of all business applications. Citrix introduces intelligent features to the workspace which extend these capabilities by adding machine learning-fueled microapps and workflows. Microapps will utilize API’s available within SaaS, web, or home-grown applications to allow users to see content without needing the full launch of the application or the need to switch context.

    Find out more in this webinar.
  • AI at your Service: Improving customer service and support at every interaction
    AI at your Service: Improving customer service and support at every interaction
    Neil Kostecki Mar 24 2020 5:00 pm UTC 44 mins
    There are times when service automation goes all wrong. Instead of enhancing the customer experience, it hinders it. But AI and machine learning have the power to create experiences that keep customers coming back. Join us to break through the myths and learn how to empower customers and agents in the delivery of intelligent support.

    In this webinar, you’ll learn:

    - The relationship between AI, machine learning and service
    - Real-world applications that meet your customers where they are
    - How to focus your investments to reap the biggest ROI
  • Improve Employee Experience with Single Sign-On
    Improve Employee Experience with Single Sign-On
    Dan Feller, Lead Architect, Citrix & Martin Zugec, Senior Architect, Citrix Mar 31 2020 9:00 am UTC 66 mins
    One of the greatest frustrations for many users is passwords. And when you have many usernames, you end up with many passwords resulting in even greater levels of anger and frustration. It is time to break the cycle.

    In this webinar you will hear from our product experts about the benefits of implementing Single Sign-On (SSO). How you can integrate SSO into the workspace to drastically improve the user experience.
    • SaaS apps
    • Web apps
    • Virtual apps
    • Mobile apps