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  • Performance Management
    Performance Management Lori Kleiman, SPHR SHRM-SCP Recorded: Mar 22 2018 28 mins
    Leadership in human resources requires understanding of the strategic initiatives and the ability to align organizational talent with success. Planning for the future needs of human capital is a key component to success as a HR executive. In this action packed program, we will look at performance management through the lens of strategy and executive interactions. Attendees will walk about with an understanding of what to look for in a strategic plan, and how to craft performance discussions to ensure only those that are headed in the same direction as leadership are considered top talent. We will review a HR Topics proprietary tool that helps organizations evaluate who is really top talent, and what those individuals might need to move to the next level. Finally, we conclude with recommendations of how to incorporate changes to the performance conversation into the organization and impact a culture shift that will drive results.
    Learning Objectives:
    ·Identify the strategic goals and initiatives for your organization
    ·Understand the business metrics that drive success in each organization
    ·Review external opportunities that will create meaningful change for top talent
    ·Create communication tools that will impact C Suite engagement
  • Is CDC the solution?
    Is CDC the solution? Paul Hamilton, Barnett Waddingham and Rajish Sagoenie, Milliman Pensioenen Recorded: Mar 22 2018 39 mins
    Defined benefit pension schemes with future service benefits have been largely forgotten by the DWP and the Pensions Regulator, but future service costs can cause even more problems (for those employers that do wish to provide them) than the well-publicised past-service deficits.

    A few high profile schemes, such as Royal Mail, have started to ask for legislative changes to allow “Collective DC” (or CDC) schemes to be used in the UK. Barnett Waddingham Partner, Paul Hamilton looks at how DB future accrual works (or doesn’t work) in the UK, and is joined by Rajish Sagoenie, Managing Director of Milliman Pensioenen in The Netherlands to talk through his experiences of working with CDC schemes there.
  • The Anatomy of a 5-Star Employee Experience
    The Anatomy of a 5-Star Employee Experience Stacey Prezel, Meghan Lockwood Recorded: Mar 21 2018 54 mins
    How can ServiceNow transform your HR Service Delivery? Start simplifying HR processes, reducing time spent on routine tasks, and modernizing the employee service experience.

    - The Big Picture: Why are we all investing in HR?
    - Real World Examples: What's possible in HRSD
    - Build your Business Case: Alignment, Impact, and your 4 steps to a killer pitch
    - Questions to expect: New demands and changes we see with Acorio clients as ServiceNow HRSD expands
  • Technology and Talent in Financial Services and FinTech
    Technology and Talent in Financial Services and FinTech Lisa Moyle, FinTECHTalents; Diana Biggs, HSBC; Igor Volzhanin, DataSine; Liz Lumley, Global FinTech Commentator Recorded: Mar 21 2018 31 mins
    What will the future talent pipeline mean for the future of the financial services industry?

    We are delighted to be joined by three leading FinTech Influencers, Diana Biggs (Head of Innovation, HSBC Retail Banking), Igor Volzhanin CEO, Datasine), and Liz Lumley (global fintech commentor and advisor) to discuss the pressing issues around access to talent and digital skills, including how best to navigate a post-Brexit world.

    By joining the FinTECHTalents webinar, you’ll be able to:

    - Understand the current and future constraints on access to talent
    - Learn how the financial services industry draws in the next generation of innovators
    - Understand how to overcome some of the challenges that your organisation faces in talent acquisition
    - Learn the steps industry can take in order to attract tomorrow’s talent to drive change
  • Transforming Customer Service with ServiceNow: A Midwest Lunch & Learn
    Transforming Customer Service with ServiceNow: A Midwest Lunch & Learn Adam Mason, Jerry Sweeney, Ravi Kaipa and Meghan Lockwood Recorded: Mar 20 2018 61 mins
    Today, modern, Customer Support teams use thoughtful, intuitive technology to solve customer issues at light speed. In some cases, they have even transformed from a cost center to a juiced up revenue producer.
    In our March Lunch and Learn our Customer Service experts will show how to do just that, with real-world examples from companies winning Customer Service right now, and a live demo.
  • Live Webinar: Integrierte Buchung & Reisekostenabrechnung
    Live Webinar: Integrierte Buchung & Reisekostenabrechnung SAP Concur Jochen Alig Senior Solutions Consulting Stas Litau Inside Sales Representative Recorded: Mar 20 2018 43 mins
    Aufwendige Reisekostenabrechnungen auf Papier oder in Excel-Tabellen gehören in Unternehmen der Vergangenheit an. Erfahren Sie, warum Automatisierung die Lösung auch für komplexe Reisetätigkeit ist.
  • How to schedule and manage mobile workers
    How to schedule and manage mobile workers Steve O'Brian - Vice President, Marketing Recorded: Mar 9 2018 56 mins
    Scheduling and managing mobile workers is complicated and if you aren't using scheduling automation technology, you are missing a huge opportunity to be more efficient and provide better communications for your workers.
  • The role of machine learning and AI in your digital transformation journey
    The role of machine learning and AI in your digital transformation journey Infosys NIA Recorded: Mar 8 2018 67 mins
    Step beyond the hype and the myths about Artificial Intelligence (AI) and Machine Learning (ML). Join us on this webinar to learn the real world significance of AI for an enterprise. This webinar will take a practical view of how ML can make a difference in your business, illustrating the role it plays in any meaningful digital transformation effort employing AI. The focus will be on the business value this technology can deliver.

    Infosys Nia, a comprehensive AI platform, comes equipped with Advanced Machine Learning that works in concert with its other aspects rendering effective digital transformation solutions for an enterprise. Join us to learn how you can embark on your own digital transformation journey.

    Guest Speaker:
    - Mike Gualtieri, VP, Principal Analyst Serving Application Development & Delivery Professionals, Forrester

    Infosys Speaker:
    - Sudhir Jha, Senior Vice President, Infosys.
  • Enhancing GDPR Compliance: How to Obtain Consent with DocuSign
    Enhancing GDPR Compliance: How to Obtain Consent with DocuSign Tom Wilson and Iain Jones of DocuSign, Paul Day of Filestream Recorded: Mar 8 2018 26 mins
    Under the GDPR, consent must be obtained in an understandable and easily digestible format, using clear and simple language. By offering people genuine choice and control over how you use their data, it helps you build trust and enhance your reputation.

    The problem for a lot of businesses is that their legacy systems usually don’t document the level of data required to prove that a valid, unambiguous consent or contractual acceptance was obtained. Manual processes and paper plague the most common transactions and introduce friction in the moments that matter most to their business.

    Whether acquiring consent from new customers or renewing consent from your existing database, you can do so with DocuSign’s secure and user-friendly solution. Attend this webinar to:

    - Learn how DocuSign's eSignature solution can help customers collect consent to demonstrate compliance
    - See a demo of DocuSign's consent-capture process, with built-in documentation and tracking
    - Hear from Filestream's Technical Director on how the company is using DocuSign for GDPR purposes
  • #WhyWait – Driving Gender-balance and New Opportunities for Women Today
    #WhyWait – Driving Gender-balance and New Opportunities for Women Today Bobbie Carlton, Founder of Innovation Women Recorded: Mar 6 2018 39 mins
    Last year, the World Economic Forum’s Global Gender Gap Report, best known for the annual Davos gatherings, added 47 years to the time necessary to reach workplace equality. According to the WEF, in 2017, gender parity ‘shifted into reverse” and it will take 217 YEARS for disparities in the pay and employment opportunities of men and women to end. It is the first time since 2006 that “slow but steady progress” toward parity has halted.

    Join this interactive session to learn more about
    - The factors that will help us close the gender pay gap
    - The new opportunities available to women today

    About the Speaker:
    Bobbie Carlton is the founder of Innovation Women, a new model speaker’s bureau for entrepreneurial, technical and innovative women. The company helps connect women with event managers looking for speakers, panelists, moderators and presenters, especially for industry conferences and events. In 2010 Bobbie was named one of the “Ten Bostonians who have done the most for the startup community.”
  • Employees - Can't live with em
    Employees - Can't live with em Lori Kleiman, SPHR SHRM-SCP Recorded: Mar 1 2018 23 mins
    United States HR teams are pulled in different directions every day. Staying on top of the human resources activities can be complex enough, and compliance must be managed in midst of all of it. There are 6 non-negotiable areas of compliance that have to be incorporated to your daily operations. You must embrace these, and be able to navigate the leadership team to embrace them as well. Lori will share effective method of securing the resources needed to move initiatives forward, you will be sure you leave the program with the tools you need to get it all done. You don’t have to figure it out on your own - join us and get a quick path for 2017 compliance now!
    Employees are the backbone of every organization and managers know that. When the focus is on getting new customers, creating new revenue streams, making a profit and being innovation - who has time to make employees happy. Aren’t they here to do a job anyway? Well yes, but they still need to know they make a difference. In this program, we’ll look at how happy employees can support your corporate initiatives and actually give you time back. And, it can all happen with minimal effort and budget.
    Learning objectives
    ·Identify what your employees need from you
    ·Align employee appreciation with corporate strategy
    ·Set 3 goals to connect directly with your team
    ·Develop strategies to incorporate engagement into every day work
  • BRC & PwC Webinar: National Minimum Wage Regulations: Are You Compliant?
    BRC & PwC Webinar: National Minimum Wage Regulations: Are You Compliant? John Harding, Partner at PwC; Emily Webster, Senior Manager at PwC; Fionnuala Horrocks-Burns, Policy Advisor at BRC Recorded: Feb 28 2018 46 mins
    The retail industry is committed to complying with the National Minimum Wage (NMW) regulations. But we know that the regulations are complex and understanding how they work in practice can be difficult.

    Falling foul of the regulations can result in:
    Repayments for up to 6 years (including current and ex-employees) increased to reflect the prevailing NMW rates; penalties of up to 200% of the underpayments identified; and public naming and shaming by the Department for Business, Energy & Industrial Strategy.
    It is not easy to spot where and why breaches can occur, or how to remedy them. PwC have a specialist team who have a great deal of experience in assisting retailers to identify and manage potential compliance risks around NMW. This is based on our understanding of the technical aspects of the regulations and also our practical experience of the approach taken by HMRC when they perform their audits.
    The webinar that we are running in February will take you through what is involved in a NMW audit and the top areas that HMRC will focus on during an audit. We will suggest some immediate actions and take questions.
  • Could a buy-in or buy-out be right for your scheme?
    Could a buy-in or buy-out be right for your scheme? Gavin Markham, Partner and Head of Bulk Annuities and Chris Hawley, Associate - Barnett Waddingham Recorded: Feb 23 2018 45 mins
    Are bulk annuities a potential option for your scheme? It could be the right time to consider a transaction. Buy-ins can play an important role in any de-risking journey – offering an effective way of removing both financial and demographic risks.
  • The ServiceNow Kingston Update: Machine Learning, AI, UX, Oh My!
    The ServiceNow Kingston Update: Machine Learning, AI, UX, Oh My! Marci Parker, Garrison Ball, Meghan Lockwood Recorded: Feb 22 2018 54 mins
    With the ServiceNow’s new Kingston release, fans will not only get new functionality for a richer user experience but enjoy important strides in perhaps the most anticipated areas area of the day: machine learning and automation.Every release brings us more expansion across the ServiceNow Platform, and Kingston is no exception, adding new features and functionality including advances in the ServiceNow Platform, CSM, HR Service Delivery, ITOM, ITBM, Performance Analytics, Security Operations, GRC, and, of course, IT Service Management (including Software Asset Management). Taken in context, these new capabilities make a strong case that ServiceNow is setting itself up to act as the technology backbone for modern organizations (so keep an eye out for future platform plays!).
  • SSAS and SIPP Adviser Webinar
    SSAS and SIPP Adviser Webinar James Jones-Tinsley Recorded: Feb 22 2018 50 mins
    The approaching tax year end is the time when most people examine their personal and company finances.
    To help professional advisers be ready for client questions at a time when every minute counts and travelling time is unwelcome – we’re hosting a live webinar with a strong technical focus in February.
    Join us live to watch and ask questions, or catch up when you can to keep in perfect technical tune.
  • Learn: SANS CyberTalent Women's Immersion Academy (Cybersecurity Training)
    Learn: SANS CyberTalent Women's Immersion Academy (Cybersecurity Training) Max Shuftan, SANS Institute and Jessica Gulick, WSC Recorded: Feb 20 2018 58 mins
    Join the SANS Institute and WSC for an insightful presentation about the SANS CyberTalent Women’s Immersion Academy. This academy is designed to help qualified women in Maryland and Chicago - area receive training and certifications to quickly and effectively launch careers in cybersecurity. The Immersion Academy is an intensive, accelerated program designed for completion in six to eight months, depending upon program selected. The program is at NO COST to the selected women who attend and includes training and certification.

    Come listen to learn:
    • What the selection process includes and important application tips
    • Understand what kind of training is provided (length and format)
    • Hear from a recent graduate who will share her experience
    • How this training academy and related certifications can help your career

    Speaker Bio:
    Maxwell Shuftan
    CyberTalent Program Director, SANS Institute

    Max leads the CyberTalent division of the SANS Institute, the most trusted and the largest provider of information security training and certification in the world. In this role, he directs business development and stakeholder engagement to support the various SANS CyberTalent programs and develop strategic partnerships. He also oversees CyberTalent program operations and staff management. SANS CyberTalent helps organizations address their cybersecurity workforce development needs through initiatives such as the VetSuccess and Women's Immersion Academies as well as the Assessment tools. Max has worked in the public affairs and stakeholder engagement arena of cybersecurity for the past eight years, working with Government, corporate, and not-for-profit organizations, most recently as a Vice President at Cambridge Global Advisors, a homeland security strategic advisory services firm.
  • Ensuring Healthcare Privacy and Access While Managing Multiple Technologies
    Ensuring Healthcare Privacy and Access While Managing Multiple Technologies Cook Children’s Health Care System; Texas Hospital Association; DocuSign Recorded: Feb 20 2018 62 mins
    From admission and discharge to billing and record keeping, today’s hospitals use technology along every point of the care continuum. But challenges remain, especially when so many clinicians and staff access patient records across multiple points, and often on different equipment.

    Health IT leaders must safeguard patient data not only on desktop computers, but on hand-held devices, remote monitoring equipment, patient and physician portals, and more.

    Watch this webinar and learn how to:

    - Use multiple technologies to boost physician access
    - Implement new processes to speed up patient experiences
    - Ensure data security across every device and equipment
  • Go Green: Create Paperless Processes with DocuSign
    Go Green: Create Paperless Processes with DocuSign Emily Shed, Account Executive, DocuSign Recorded: Feb 20 2018 20 mins
    Do you know how much paper is costing your business? If you’ve tried DocuSign's Paperless Savings Calculator, you’ll know that using eSignatures can save you more than £27 per document.

    What you may not know, is that they can help you to eliminate re-work and manage compliance. The speed and convenience of eSignatures also mean greater productivity for employees and faster turnaround on documents. In fact, DocuSign customers experience an average reduction in turnaround time of 13.5 days. A paperless office saves, and with DocuSign, making the switch is simple.

    Watch this webinar to:

    - See how much money, time and natural resources your business can save with eSignatures
    - Discover how going paperless can increase customer satisfaction and improve your competitive edge
    - Hear digital customer success stories and best practices
  • Infosys Nia Use Case: Understanding Contracts
    Infosys Nia Use Case: Understanding Contracts Infosys NIA Recorded: Feb 16 2018 4 mins
    One of our clients operates with multiple entities under multiple contracts that govern how business is conducted. They were dealing with extended lead times manually reviewing contracts and handling exceptions. Infosys Nia ingested all contract agreements to create a knowledge model that captured rules, exceptions and resolutions. The model responded to incoming queries and resolved exceptions based on information captured from the labor contracts. A conversational interface provided natural language query into the knowledge models, helping the client reduce lead times, lower costs and improve efficiency.
  • Infosys Nia Use Case: Product Compliance
    Infosys Nia Use Case: Product Compliance Infosys NIA Recorded: Feb 16 2018 4 mins
    Large multinational organizations need to ensure that they are always compliant with regulatory requirements. Trade names for raw materials change across markets and can pose a challenge for regulatory teams to be on top of. Infosys Nia with advanced machine learning and natural language processing helps you build knowledge models breaking down the composition into trade names which can be tested automatically against defined rules. See how Infosys Nia makes it easier for companies to be compliant and reduce fines and increase employee productivity.
  • Infosys Nia Use Case: Predictive Costing
    Infosys Nia Use Case: Predictive Costing Infosys NIA Recorded: Feb 16 2018 4 mins
    Infosys Nia lets you accurately predict the cost of product development by applying machine learning and advanced text analytics on historic cost data. Understand all factors that influence cost of development accurately. Increase profits, reduce costs and shorten your development cycles by improving employee productivity and eliminating iterations between design and operations.
  • Infosys Nia Use Case: Asset Maintenance
    Infosys Nia Use Case: Asset Maintenance Infosys NIA Recorded: Feb 16 2018 4 mins
    Asset operations and maintenance are critical business processes for many organizations. Watch how Infosys Nia’s machine learning and natural language processing help a Chiller Unit save on costs and improve efficiency. Learn how Nia implementation improved issue resolution times by up to 75% and increased the productivity of maintenance engineers by 50%.
  • Infosys Nia Use Case: L3 Automation
    Infosys Nia Use Case: L3 Automation Infosys NIA Recorded: Feb 15 2018 3 mins
    Infosys Nia ingests source code, historical incident tickets, and other documentation to build a knowledge model of the source code with mapping across modules. Natural language processing, text analytics and machine learning techniques are applied to perform bug localization, root-cause and impact analysis, and test plan generation.


    • Amplified staff capabilities
    • Improved staff productivity and utilization
    • Lowered Average Handle Time
    • Lowered Mean Time To Resolve
  • Ramp Up Your Recruitment Strategy with the Right Technology
    Ramp Up Your Recruitment Strategy with the Right Technology Stefanie Murauskas, Global Solutions Architect at CareerBuilder, and Nazanin Codd, Director of Recruiting and Human Resources Recorded: Feb 14 2018 42 mins
    With approximately 3 billion people in the global workforce, the HR technology marketplace is constantly evolving. CareerBuilder research shows that the average recruiter uses over a dozen tech solutions to search for candidates.

    Unfortunately, that inefficiency is costing companies great talent (and valuable time).

    As a global, end-to-end human capital solutions company, CareerBuilder is committed to staying ahead of technology trends to help you recruit and hire more efficiently. Let us show you how!

    Stefanie Murauskas, Global Solutions Architect at CareerBuilder, will join Nazanin Codd, Director of Recruiting and Human Resources at HITT Contracting, to discuss how companies are using HR tech to streamline their recruitment efforts in an exclusive CareerBuilder webinar, “Ramp Up Your Recruitment Strategy with the Right Technology,” on Feb. 14 and 12 p.m. CT.

    You’ll learn:

    • Top trends in talent acquisition and their impact on your HR team
    • How recruitment technology can help you hire great talent quickly
    • How one company automated their recruitment process to begin hiring more efficiently in a competitive job market
  • Digital Transformation in Health Care: Covered California Case Study
    Digital Transformation in Health Care: Covered California Case Study Jennifer Royer, DocuSign; Austin Walls-Barcellos, Covered California; Paul Clanton (moderator), Center of Digital Government Recorded: Feb 13 2018 60 mins
    Covered California – the state of California’s official healthcare marketplace – helps ensure individuals, families and small businesses can find low-cost health insurance. But paper-based processes previously made it harder for the organization to quickly and efficiently provide coverage to citizens who needed it. So Covered California implemented a digital agent enrollment process to streamline internal administration and offer customers a higher level of service.

    Watch this webinar to hear the story of Covered California’s digital transformation, and how accelerating digital agreements and signatures can help your agency provide better citizen-facing services. Topics covered:

    - Redesigning core government processes
    - Achieving more by integrating digital systems
    - Measuring impact and time savings
    - Automating workflows to reduce errors and incorrect information
    - Improving compliance and security with digital audit trails