Get powerful human resource management insights for your business. Connect with experts and colleagues to get the most up-to-date knowledge on which HR practices and strategies have been shown to be effective in retaining and growing talent.
Predictive scheduling laws affect employers across the country, and the number of jurisdictions passing these laws is rising. Managing compliance with these employment laws is a complex process, and penalties for violating the new rules are significant. As a result, companies are turning to technology and data to help them more efficiently create and maintain compliant worker schedules.
Sign up for this webinar to learn the top things you need to know about predictive scheduling. In this 30-minute discussion, we’ll share key information about the new laws, including:
- Predictive scheduling at a glance
- Impact of predictive scheduling laws
- Recent regulations and changes
- How technology can help
Brian Jozefat, Crystal RicevutoRecorded: Oct 17 201930 mins
Users create an ever-increasing number of documents, presentations, drawings and other content that are stored in files. There is also no shortage of locations to store those files. Making sure that your users have seamless access to all those files, in any repository, is key to providing a productive user experience. In this session, we will demonstrate how Citrix Workspace provides access to all those repositories, including the native Citrix Content Collaboration repository, existing repositories on-premises and in the cloud, and repositories inside Workspace apps to those integrated into Explorer and Finder, all with a seamless experience.
Do you do most of the talking? Do you take too long to get your point across? Do you allow the conversation to go down a rabbit hole?
Whether you’re an entrepreneur or business professional, you can’t seal the deal unless you can speak clearly and concisely. In this webinar you’ll learn:
- how speakers and high level executives lose their audience
- how to create a message that’s crisp
- a mantra for keeping you on track
When you learn to be crisp, you’ll see glazed eyes of boredom turn into raised eyebrows of interest.
Craig Le Clair, Vice President, Principal Analyst - Forrester Research & Ritu Kapoor, Director - Automation AnywhereRecorded: Oct 10 201962 mins
The new human-bot orchestration capability in your Automation Anywhere RPA can help managers easily orchestrate workstreams across a pool of employees and bots, for higher levels of employee productivity and improved customer experience. Automate more processes than ever before while maintaining the same level of central governance, security, and analytic capability you are used to from your product.
Join Automation Anywhere and Forrester Research, as they walk through the capability and the market need for front office automation and human-bot collaboration.
ABOUT THE SPEAKERS
Craig Le Clair - Vice President - Principal Analyst, Forrester
Craig serves enterprise architecture and business process professionals. He is an internationally recognized expert in automation, AI, and the future of work. His technology coverage areas include robotic process automation, AI solutions in financial services, and the potential workforce disruption due to these technologies. His 2019 book, Invisible Robots in the Quiet of the Night, has been met with wide acclaim. A prolific writer and speaker, Craig is frequently quoted in The Wall Street Journal, New York Times, USA Today, Forbes, and many other publications and media outlets. Dynamic case management, electronic signature, and customer communications management round out his coverage.
* More about Craig: https://www.forrester.com/Craig-Le-Clair
* Find Craig on Twitter: https://twitter.com/CSleclair
* Read Craig's Blog Posts: https://go.forrester.com/blogs/author/craig_le_clair/
Matthew Brooks, Vijaya Raghavan KrishnanRecorded: Oct 10 201943 mins
SaaS apps are great. They are extremely easy to buy, easy to deploy and easy to access. Regardless of the user's endpoint and location, they can access the app without relying on IT to deploy complex VPNs. Unfortunately, each SaaS app introduces a new identity for the user to remember. User accounts can be easily compromised with a weak password, resulting in stolen data. We have no easy way to disable access to SaaS apps when users leave the company. This session will demonstrate how to incorporate single sign-on, enhanced security, and website filtering for SaaS and web apps into the Citrix Workspace experience.
Keith Rosen: CEO of Profit BuildersDec 5 20192:00 pmUTC60 mins
Reasons to Attend:
Sales training doesn’t develop sales champions. Managers do. If you want to make your people more successful and have them live their fullest potential today, first make your managers and salespeople best in class coaches – the critical and missing skill of top sales leaders.
Join Keith Rosen, global authority on sales and leadership and award-winning author of Coaching Salespeople into Sales Champions and Sales Leadership to discover how you can become a more effective leader by developing the habit of coaching to boost sales and productivity, develop sales champions, retain top talent and most important; builds trust.
During this interview, you will learn how to:
• Ask more questions, give less advice, and build the trust and accountability to rely on people to do their job
•Reduce your workload and save over 20 hours every week on unproductive, wasteful activities
•Shatter the toxic myths around coaching to eliminate generational gaps and departmental silos
•Improve forecast accuracy, achieve business objectives, boost sales faster, as well as a winning and retaining more customers
•Create buy-in around strategic change and improve daily performance metrics
•Assess company readiness and ensure implementation of a successful, sustainable coaching initiative to create a healthy, happy workplace and extraordinary sales leaders
•Turnaround underperforms fast, and identify the critical conversations managers engage in. (Leveraging CRM, account, pipeline, performance, deal reviews, etc.)
Ted Schadler, Vice President and Principal Analyst, ForresterRecorded: Oct 9 201926 mins
With a new foundation for agreements, you will be able to transformation the way you operate, yes, but you'll also be able to support the rise of new business models, bigger ecosystems, and more powerful business growth. In this presentation, Forrester Vice President and Principal Analyst, Ted Schadler, will describe where agreements fit into firms' digital transformations and describe the impact of agreement platforms on your future.
Daniel Feller, Martin ZugecRecorded: Oct 8 201943 mins
One hundred and seventy-seven and counting. That is how many different identities I have. Each identity has a password. Are they secure passwords? Probably not. Passwords, by nature, are insecure. Securing authentication is not easy because there are so many approaches available. In this session, we will look into many of these options, understand how they work and how they differ, and see how we can incorporate them into our primary Citrix Workspace identity.
Nazma Qurban, Chief Revenue Officer, CognismNov 28 20192:00 pmUTC60 mins
In 2017, millennials comprised 35% of the UK workforce. By 2020, they are projected to represent an astounding 50% of the total global workforce.
They bring wants and needs which differ greatly to previous generations, and hold more bargaining power than ever before in the labour marketplace.
With that in mind, companies and business leaders need to be made aware of how to harness that power in their favour. Nazma Qurban, Chief Revenue Officer at Cognism, has built a high-performing sales team that is made up of 98% millennials.
In this inspiring and insightful webinar, Nazma will demonstrate how to motivate millennials – by being a mentor, not a manager.
•Why understanding millennials is key to your business’s future success
•Identifying misconceptions about this generation and demonstrating why they are incorrect
•How millennials have been integral to Cognism’s growth and success
•How to create an honest, transparent and inclusive working culture that millennials thrive in
Frank Srp, Michael DombroskiRecorded: Oct 3 201945 mins
The desktop may still rule the corporate world; however, it’s not the only corporate-managed device your users need. Smart devices simplify work, automating repetitive tasks and allowing users to better navigate their environment. In this session, learn how Citrix Workspace enables you to expand your management to incorporate Raspberry Pi, Apple, Android and other platforms in addition to Windows.
Tim Olson, VP Engineering & Andy Anchev, Director, Product Management - Menlo SecurityRecorded: Oct 3 201936 mins
Everyone is moving to the cloud. It’s faster, scalable, seamless, agile, and less costly. Securing your infrastructure in the cloud, however, doesn’t cut down on time spent protecting applications, workloads, and data. You still need people to process alerts and manage a security solution.
Given this paradigm, we’ve put together a webinar so you can hear from security experts as they share insights on why every business should focus on transforming their security to support their cloud transformation journey, and learn how remote browser isolation can help.
We will share:
- How IT teams are adopting a “Cloud First” attitude and how security should be part of this movement.
- Why isolation is a fundamentally different approach that is transforming enterprise security architecture.
- How core differences enable us to deliver isolation from the cloud.
Bonnie Low-Kramen, International Speaker and Bestselling AuthorRecorded: Oct 2 201964 mins
Let’s talk money. No more taboos, secrets, or stigma, just facts and strategies. We have no choice. If we keep going with the status quo, it will take 208 years to get to equality. I don’t have that kind of time, do you?
This webinar will be a bad news/great news hour. The bad news is that the stress about money can be overwhelming. Very few women ever get formal negotiation skills training that could be applied to terms of employment. Too many women are underpaid and do not know what their role is actually worth in their market. The great news is that Bonnie Low-Kramen is determined to fix that and she has the success stories to prove she can.
This webinar is for anyone who has a stake in today’s workplace. That means professional women, manbassadors, managers, students, human resources professionals, and recruiters. After all, real change in our workplace is going to take all of us – women and men. This webinar will be mind-opening and could be your catalyst for action.
As the CEO of You, Incorporated, it’s time to address the financial wellbeing of your “company.” Are you ready to make the money that you deserve?
Deb Calvert, sales trainer, coach, researcher, author & speakerRecorded: Oct 1 201935 mins
It's baaaack! Deb's annual review of the latest and greatest sales hacks you won't want to miss out on. Most are no cost or low cost, and all of them have been personally tested in the field. Best of all, YOU can access these tools on your own to save time, automate processes, connect with buyers, and make the most of every single sales day.
Deb Calvert, executive coach and HR consultantRecorded: Oct 1 201945 mins
Build the business by building the people. But what people? And how?
We'll talk about the reasons Millennials (and others!) need more from your organization and how you can give them what they need. In return, you'll get higher rates of employee engagement, longer-term retention, and succession management from within.
David Cottingham, Jay TomlinRecorded: Oct 1 201940 mins
Citrix Workspace isn’t just a way to access applications. It now integrates with your most commonly used applications so that you can get work done right from the Workspace itself. Come and learn the technical details about the integrations that are available today, the APIs available to build new ones, and the path we’re taking toward developing the ecosystem of integrations for the Citrix intelligent Workspace.
Neil Kostecki, Senior Product Manager, CoveoRecorded: Sep 26 201937 mins
The customer community. Product information pages. Your website. The support site. How many different places do your customers visit when they are self-serving?
Your customers are using multiple channels to find the information they need as part of one continuous self-service journey—and it’s time to approach your self-service strategy the same way. With so many touchpoints in different channels in the customer service journey, support leaders are faced with a unique challenge to unify the interactions and data in their self-service strategy to meet the demand for relevant and effortless experiences.
An intelligent self-service strategy outlines every touchpoint of the support journey and the experience it should deliver, based on the customer’s context and intent. In this session you’ll learn how to build a self-service journey map that will help you outline:
- A process to create and reuse support knowledge and content in the flow of work and self-service.
- A map of your support touchpoints and how they should leverage the context, information, and behavior other touchpoints are capturing in order to deliver relevant and consistent experiences.
- Which metrics and KPIs you need to track for each channel to measure success and create a continuous cycle of improvement.
Omar Einaggar, Vishal GaneriwalaRecorded: Sep 26 201944 mins
Citrix has been a leader in digital workspaces, but we are innovating again and leading the industry toward intelligent workspaces, which give workers new levels of productivity, clarity, and focus regardless of the tools, apps, environments, or modes they use. In this session, you will hear from a current Citrix customer about their organization’s use of Citrix solutions to improve productivity. You’ll also discover how Citrix Workspace is moving beyond simply organizing work for employees to unleashing their productivity with automated workflows that leverage technologies such as prioritized notification feeds, machine learning to automate tasks, and contextual universal search.
Fiona Scullion, Lead People Scientist, Culture Amp, Tristram Gray, Chief People and Capability Officer, KmartRecorded: Sep 26 201945 mins
Tune into this webinar event, where you will learn how Kmart is turning their people and culture strategy into a competitive advantage.
Hosted by Kmart Group Chief People & Capability Officer, Tristram Gray, and Culture Amp Lead People Scientist, Fiona Scullion, you will hear first hand how engagement and belonging is continuing to grow amongst their mainly dispersed and casual workforce.
Join and you will learn:
- The ever changing landscape of retail and its impact on HR
- How employee feedback is creating a culture of engagement for dispersed and casual workers
- The ROI of an engagement strategy in the retail industry
- How you can get started on your employee feedback journey
Jonathan Lee, Sr. Product Manager - Menlo SecurityRecorded: Sep 26 201953 mins
99% of security breaches are initiated through email and webmail attacks. Thus, proving prevention obviously fails, and detection and response are far from guaranteed. So why try the same old failed security approaches?
It’s time to try something that’s transforming email security—isolation. Isolation doesn’t block threats—it eliminates.
In this webcast, attendees will learn:
-How to combat users who are re-offenders when it comes to clicking unsafe email links and attachments
-Need an additional layer other than a sandbox waiting for patient zero
-The ease of deploying isolation without interfering with user experience in 10 minutes
Save your seat to see how Isolation can help you eliminate malware and improve productivity of your employees.
Andrew Crowder & Lipika BrahmaRecorded: Sep 25 201960 mins
Are visitors looking for a needle in a haystack when they come to your website? Prospects and customers have an insatiable need for information. If they can’t find what they are looking for quickly and easily, they will stop looking and leave.
That’s why personalized search results delivered with lightning speed are critical. Search is the most popular site function for manufacturers, and the biggest indicator of a customer’s intent to purchase from distributors. The website is now a crucial priority that directly impacts business revenue.
Join us to learn how Acuity Brands -- the largest manufacturer of lighting and lighting control systems in North America -- completely rebuilt its search-led website in just five months and on budget. Andrew Crowder, VP of Enterprise Architecture, will share his team’s strategy for executing on a critical imperative that came with high expectations, with tips on planning, lessons learned, and what’s next for search.
Attend this webinar and learn:
- How to plan and execute a large search-enabled site on time and on budget
- Why machine learning, AI and a server-less environment are key to delivering quality content for every search use case, every time
- The efficiencies of enabling business users to manage search right from Sitecore
David James, Product Marketing Director at Coveo and Neil Kostecki, Sr Product Manager at CoveoRecorded: Sep 24 201925 mins
Meaningful support interactions no longer reside just inside the Help page. They're embedded throughout all of your digital properties -- becoming part of your digital DNA -- to meet customers where they're at using personalized content based on previous successful interactions of others. In this instructive, how-to webinar we'll look at ways to embed personalized support journeys to drive case deflection and self-service success using chatbots, in-app search, personalized workflows and contextual recommendations.
Carleen Carter, Ken Michelson, Janeen Osselborn, Meghan LockwoodRecorded: Sep 24 201961 mins
ServiceNow just released their newest upgrade, New York!
With this release, ServiceNow continues its steady trend of realistic and advantageous improvements. While they continue to focus on being a leader across all of their products, they have centralized around the three big areas; Employees, Customers, and IT.
Check out the product-specific and platform-wide improvements such as;
- Natural language processing takes center stage
- OOB mobility is (finally) a reality
- Significant improvements in ITBM
Steven Huang, Sahra Kaboli-Nejad, and Delijeh SnyderRecorded: Sep 24 201961 mins
Let's talk about bias - and how this still exists in performance management.
Unfortunately, bias exists in performance management and is perpetuated by particular systems and approaches used to monitor performance.
During this webinar, we'll spend the first 30 minutes with Culture Amp Head of Diversity and Inclusion, Steven Huang + Sr. People Scientist, Sahra Kaboli-Nejad + Director of Brand & Content, Delijeh Snyder as they lay the framework for this important discussion. Then, they will participate in a live roundtable discussion answering questions from our audience members.
During this 1-hr webinar, you will learn:
- Risks of bias & its impact on your workforce
- Which groups are most at risk
- How to mitigate bias in your performance management
- New research around gender bias in peer review feedback
Kireeti Valicherla, Paul CarleyOct 22 20199:00 amUTC45 mins
Citrix Desktops-as-a-Service offering is the simplest and fastest way to deliver applications and desktops to today’s workforce while improving IT efficiency and enhancing user experience. This Azure-hosted solution delivers high-performance Windows desktops and applications as a service to any device from anywhere. Attend this session to learn about DaaS use cases, features and architecture to uncover opportunities where the Citrix Desktops-as-a-Service offering is right for your business.
Owen Richards. Managing Director. Air Marketing GroupOct 22 201910:00 amUTC60 mins
Reasons to Attend:
Outsourcing your sales, lead generation or telemarketing activity can be a fantastic way to grow revenue. But why wouldn’t you simply grow an in-house team?
The reality is that both models can work well, but without the right systems and processes, both have many potential pitfalls.
In this webinar, we explore the potential risks, upsides, and downsides of in-house vs. outsourced, as well as analysing the differences in investment levels, time and resource.
You should attend this webinar if inside sales, telemarketing or lead generation is, or could be, part of your growth plans and if you’d like to learn more about which model is right for your business.
•The benefits if both outsourcing your sales and lead gen
•How to choose the right outsourced sales partner – What to look for
•The benefits of building your own inside sales team
•How to setup and in-house Inside sales team successfully
•The investment level required for both models
•How to measure your investment and return
•Running a combined in-house/outsourced model
Ken Mertzel – Global Industry Leader, Financial Services at Automation AnywhereOct 22 20193:00 pmUTC45 mins
Transforming Customer Service in Insurance with Intelligent Automation
InsurTechs and new online insurance companies are disrupting the industry, forcing insurers to rethink how they interact with customers and deliver a high-quality customer experience. With the emergence of attended automation capabilities, Robotic Process Automation (RPA) is a critical technology solution empowering customer-facing associates to quickly deliver exceptional service by putting critical information at their fingertips, automating manual tasks and enabling real-time collaboration across the organization.
Automation Anywhere, the leading provider of RPA and cognitive intelligence solutions, will offer insights on how insurance organizations are using RPA, machine learning and attended automation to transform customer service.
During this session, we will discuss:
•Robotic Process Automation trends and benefits
•Use cases describing where companies typically apply RPA in the insurance industry
•Specific examples showing how RPA and attended automation can be used to improve customer service in insurance organizations
About the speaker - Kenneth Mertzel, Global Industry Leader – Financial Services
Ken Mertzel is the Global Industry Leader for Insurance and Banking at Automation Anywhere, a leader in robotic process automation (RPA). Ken brings more than 25 years of experience as a Financial Services industry executive improving business performance and organizational effectiveness. Previously, he served as chief financial officer of the Insurance Group at Bank of America as well as associate partner at Accenture, finance controller at Progressive Insurance and consultant at Bain & Company. At Automation Anywhere, Ken leads a team that develops customized RPA and intelligent automation solutions to help insurance, banking and finance customers improve productivity and lower operating costs.
Connie Wu, BD Director / Kate Basset, Product Management / Mandy Klin, HRIT ManagerOct 23 20198:30 amUTC33 mins
The world of HR today is changing. The talent pool is becoming more global and tech-savvy, and candidates expect a superior online and mobile experience. HR organizations are looking to improve onboarding, increase employee satisfaction and focus HR staff away from paperwork.
DocuSign and Workday have partnered to create a platform that transforms HR. By eliminating manual, paper-based processes companies saving up to $46 per document and reducing turnaround time by 85%; all while increasing compliance and boosting candidate and employee satisfaction.
Watch this on-demand webinar to learn why Workday chose to partner with DocuSign, and how the integration works and is driving value for US Acute Care solutions, including:
• 95% automation with very little manual intervention
• 85% reduction in turnaround time
• Significantly reduction in time spent by attorneys
• All in just 4-6 weeks
Tarun Mehta, Global Industry Leader – BPO at Automation Anywhere and Randhir Narayan and Upendra Kartik from AccentureOct 23 20194:00 pmUTC60 mins
One of the most impacted departments by digital transformation is Human Resources. According to Deloitte, 22% of the highest-performing HR organizations are currently implementing or have implemented Robotic Process Automation (RPA), compared with just 6% of the lowest performing organizations. Are you moving with the speed of the industry?
Join Tarun Mehta, Global Industry Leader for BPO at Automation Anywhere, along with Accenture’s Randhir Narayan, Sr. Manager, RPA Solution Architect, and Upendra Kartik, Manager of Business Excellence, as they discuss the application of digital workers in HR process delivery.
During this session, you will learn about:
•The definition of a Digital Workforce
•Accenture’s journey to automation in the HR function
•Use cases showcasing Accenture’s Digital Workforce in the HR function
Xabier Izaguirre, Head of Planning, Oban InternationalOct 24 201910:00 amUTC45 mins
Reasons to Attend:
Oban has helped several clients across various sectors and has learned a few tips and tricks to influence the whole lead generation process: from setting out a strategy based on audience insight to write content and promote it online.
This is an opportunity to gain some basic insight into how marketing departments can increase the rate and efficiency in generating leads for sales departments.
•Ways to understand your audience better and prioritise countries
•Techniques to generate content ideas to attract more prospects to your site
•Whether capturing date is always better
•Best practice in data capture
•How to use paid media to drive users to your site
Thomas Poppelgaard, Christiaan BrinkhoffOct 24 20192:00 pmUTC44 mins
Performance is always key for the end user, whether it’s on-premises, hybrid, or public cloud workloads. If your environment faces performance issues, you’ll be pleasantly surprised by the same performance when you move to the cloud. What is the most cost-effective sizing for your virtual machines to get the best performance? Are GPU workloads still relevant? What about WAN optimizers for cloud workloads, such as the HDX Enlightened Data Transport (EDT) protocol and Citrix SD-WAN? During this session, Citrix Technology Professionals (CTPs) will walk you through best practices gathered while deploying workloads on several clouds in addition to Citrix Cloud. Join this session to learn the fundamentals, gain insights into Citrix Virtual Apps and Desktop workloads, and ultimately get prepared to work on your first or second date towards Citrix Cloud services.
Stress is a normal part of life that we will continue to experience from time to time. But understanding when stress has gained too much power and is interfering with our daily functioning is critical. Are you constantly multitasking, struggling with sleep, feeling unfulfilled, experiencing symptoms of anxiety? If so, listen in to’ reset’ yourself and regain presence in your world.
Leah Marone is a psychotherapist who specializes in anxiety, depression, relationships, and Mindfulness. By having a variety of clinical roles in various states and countries, she has developed diverse professional experience and global perspective. Currently, Leah sees individuals and families at her practice in Charlotte. She is also sought out by corporations and non-profits to work with executives and teams on improving communication, productivity and job satisfaction.
Kerry Nutley. Strategy Director – HCM OracleNov 5 201911:00 amUTC60 mins
Reasons to Attend:
Organisations of all sizes are often clear about why customers should buy from them. However, understanding how this translates into the 'how and the what' of the front office in terms of sales and marketing can be hard to articulate. With new sales trends and online sales blurring what is sales and what is marketing, organisations and sales leaders need to be clear on organisations boundaries and who does what.
Can you say with confidence your front office operating model is aligned to maximise the changes in a digital and dynamic selling environment?
A clearly aligned operating model can help maximise return and sales effectiveness by focusing you on the interactions and customers that count. This session will walk through the layers of a front office operating model to challenge your thought process, asking ... is your front office operating model fully aligned for today’s market and up and coming sales trends?
Key trends in sales in B2B
What this means for your sales and marketing organisation and supporting operating model
How key trends are changing the seller landscape in terms of what sellers do
Andrew Bartels, Vice President and Principal Analyst at ForresterNov 6 20199:30 amUTC55 mins
Join guest speaker, Andrew Bartels, Vice President and Principal Analyst at Forrester as he takes a deep dive into the world of contract lifecycle management (CLM). Andrew will cover:
- The current state of contract processes
- A high-level overview of The Forrester Wave™: Contract Lifecycle Management For All Contracts, Q1 2019
- Selection criteria to help organizations make the right CLM choice
Following Andrew's presentation, Erik Severinghaus, AVP, Business Development and Partners at DocuSign, will walk webinar attendees through how DocuSign is helping its customers solve today's contract process challenges.
Lori Kleiman, SPHR SHRM-SCPNov 6 201910:00 pmUTC60 mins
Enterprise growth requires executive leadership involvement when it comes to changing the culture, focus, or services an organization offers. To be successful, the growth strategy must focus on many things at once, including people. Every aspect of the organization has to work together, and here’s where HR’s role is crucial. Whether it’s a new product, or a shift in competitive focus, HR is intrinsic to helping the company stay competitive.
HR’s role in driving the success of the organization includes a number of factors. HR must ensure the administrative function of the organization are handled, but must focus attention on the important role of sharing the culture and vision of the organization. Internal and external relationships will help shape the HR function, as well as your career.
In order to drive enterprise growth and achieve optimal business results, HR and the leadership team must get on the same page and keep communications open. But, how can you do this? We will share proven tips and tricks to being a strategic executive who is action oriented and technologically savvy. We do this by defining a 5 step process to join the leadership team and have the career of your dreams today!
·Presenting your initiatives in way that the leadership team will listen
·Make connections to become the leader your organization needs
·How to align the HR goals with organizational strategy
·Evaluation of strategic planning as it impacts your function
·Tools that will help you show added value to your organization
Gordon Glenister, FISMNov 12 201911:00 amUTC60 mins
Reasons to Attend:
If you want to find a way to create a great sales funnel and community to develop long-lasting relationships, provide a regular revenue stream and opportunities to up and cross-sell then this is the webinar for you. Many of the major brands like Netflix, Amazon Prime, and Linkedin all have very successful membership models, find out how it can work for your business
•Are you membership ready – the different types to consider
•How to create a membership programme
•Understanding the importance of member engagement
•Why they join, why they leave
Deb Calvert, president, People First Productivity SolutionsNov 12 20194:00 pmUTC45 mins
So. Much. To. Do.
So. Little. Time.
Reclaim control of your calendar and focus your time where it matters most. Learn how to avoid getting sucked into reactive, fire-fighting mode and other time-sucking derailers. Get practical strategies for making every minute count so you can be the best people manager possible.
Deb Calvert, sales manager trainer and coachNov 12 20195:00 pmUTC45 mins
Sales coaching isn't the same as managing or mentoring. There are specific coaching tools and techniques you can use during every phase of the sales process. Learn what the most curbside coaching looks like and get takeaway tools you can use right away to become more effective as a sales manager who truly coaches.
Simon Murthwaite / Sales Director/ Air Marketing GroupNov 19 201911:00 amUTC60 mins
Reasons to Attend:
A multi-touch, multi-channel sales and marketing process will always prove the most successful. Yes, that means cold calling and social both and can work seamlessly. But how do they integrate and how do you ensure success?
This webinar will be focused on the full spectrum of sales and marketing mix available. Taking you right through the customer journey and how to ensure prospects remain engaged.
Should you be doing a bit of everything? Or are you better doing a small amount really well? And if you’re only going to embark on an ambitious sales and marketing plan, what are the options that give you the biggest return?
But what happens when the prospect disappears of the face of the earth? Or if an MQL doesn’t qualify to an SQL? Or even once a prospect becomes a customer. How do you build a process that maximizes your revenue opportunities across the customer or buyer journey?
Well, that’s what we’ll explore.
•Which channels are you forgetting?
•Which channels do you need to explore further?
•Where are your customers?
•How are you ensuring every engagement has the maximum opportunity to produce the most value?
•Where’s the hole in your marketing and sales process?
•How to successfully integrate sales and marketing processes, to deliver revenue
Chris Murray, founder of the Varda Kreuz Training GroupNov 21 201911:00 amUTC60 mins
Reasons to Attend:
Some sales philosophies will tell you that - if you follow a simple formula – customers will never interrupt your presentation with an objection.
But that’s just nonsense.
And - contrary to popular belief - prospects aren’t sitting in darkened rooms trying to invent new fiendish ways to stop you from selling your stuff.
If people regularly tell you;
• that you’re too expensive - or
• that they’re already happy with their current supplier – or
• they’ve had problems with your company in the past - or
• your lead time is too long
Then you need to jump on to this webinar so that I can share with you how to overcome every single objection that you’ll ever hear.
Everyone who attends will walk away with this tool box of sales gold;
• How to overcome every genuine sales objection – including those based on price
• The names of the four headline objection types and the silver bullet that takes each one of them down
• The three reasons that salespeople fail to overcome the most difficult customer objections – and what to do about them
Allison Hamilton-Rohe, Founder and CEO at DailyOutfitNov 27 20195:00 pmUTC60 mins
Allison Hamilton-Rohe, Founder and CEO of DailyOutfit, will outfit us with the information on how personal style can prime us to become the best version of ourselves and propel our purpose forward. Her evidence-based talk showcases how we all can use the latest research on embodied cognition, positive psychology, and color theory to improve your results and better your outcomes. After this webinar, walk away knowing how you can set yourself up for your own definition of success.
DailyOutfit is a styling consulting company that empowers women to find their personal style. Allison attended Cornell and the Fashion Institute of Technology.
Andre Andersen, Motivational Guide and TrainerDec 3 201911:00 amUTC45 mins
Reasons to Attend:
Leading yourself or others, it doesn’t matter. At the end of each day, we are all looking for meaning and purpose for what and why we get out of bed every morning.
It's an important aspect that impacts our daily lives.
As a business and leader, you play an instrumental role in helping your employees finding purpose, and it should start with your business being 'purpose-driven' instead on 'product/solution' driven.
Many employees feel that they are just working for a paycheck and aren’t contributing to the greater good of society.
Without a sense of purpose, it’s difficult for employees to connect with their work and their company. Working with a sense of purpose boosts employee motivation, productivity, morale, and overall job satisfaction.
- What is purpose or meaning?
- How do I find it?
- How can I help others to find it?
- Why should I care?
Deb Calvert, certified executive coachDec 3 20194:00 pmUTC45 mins
Want to make an impact? Need to make sure your voice is heard and your ideas are taken seriously? Time to change things up and you're not sure how to get others onboard?
No matter what your job role, personality type, level of experience... YOU can make the difference you want to make. You can persuade others and help them see your point of view.
We'll make clear distinctions so you won't cross the line between being assertive and obnoxious or aggressive. We'll help you be persuasive without feeling sales-y, selfish, or manipulative. This is all about YOU getting what you want while also helping others get what they want, too. That makes you a leader!
Deb Calvert, sales researcher, trainer, coach, author, and speakerDec 3 20197:00 pmUTC45 mins
Something they didn't tell you in Sales Manager Training 101... YOU are in charge of sales culture. But what does that even mean? What are you supposed to do? And how can one person create a culture for their team inside a larger organization?
We'll tackle all these questions and more so you can drive sales productivity AND create the environment you want for your sales team. We'll also talk about the downside of not intentionally setting your own sales culture (spoiler alert: you don't want to invite these issues!).
Stella Dixon: Training Manager, Aggregate IndustriesDec 9 201911:00 amUTC30 mins
A suggested approach to developing commercial skills in Business Graduates in the construction industry.
Reasons to attend
Commercial awareness is one of the key attributes cited by many employers as being essential to employability, but unfortunately, one that many people seem unable to demonstrate. It comes up time and time again in job advertisements, discussions between recruiters and on careers guidance websites. But what does 'Commercial Awareness' really mean, and how can you develop it?
Gina Razon, Founder and CEO at Grow VoiceDec 11 20195:00 pmUTC60 mins
Tired of hearing how “shrill” women’s voices are or how women need to speak lower in order to be taken seriously? Me too.
Time to discuss Female Vocal Authority and how to leverage what is dynamic and powerful in female voices. This interactive session will discuss how we got here , the neurological factors at work in any given room, and the skills you need for confident command in speaking that is intentional and clear.