Get powerful human resource management insights for your business. Connect with experts and colleagues to get the most up-to-date knowledge on which HR practices and strategies have been shown to be effective in retaining and growing talent.
Jessica Gulick, WSC VPRecorded: Jan 24 202051 mins
Join us at our next Career Conversations session. We'll discuss topics such as: what made them decide on IT or Cyber Security, what were some of their work/life challenges, and what skills and education do they see as essential to success?
Host: Jessica Gulick, VP WSC
Guest: Olanike Akanbi-Ayomide
Olanike, founder of Mosaic Consulting, is an Equity, Diversity, and Inclusion (EDI) expert with experience integrating EDI into all aspects of workplace management and leadership. She is also the VP of Business Strategy, Operations and Engagement for the technology/cyber division of a Bank of America
With nearly 20 years of organizational development experience in the non-profit and corporate sectors, Olanike founded Mosaic Consulting (www.mosaic4equity.com) to offer EDI training, coaching, and consulting to individuals and institutions seeking transformation. She partners with clients to achieve greater workplace equity via diversity and inclusion strategies that actually work!
In her role as the VP of Business Strategy, Operations and Engagement of a cyber security organization, she leads organizational strategy including diversity and inclusion, workforce management, and designs and governs a change management program with enterprise-wide impact.
She is obsessed with building equity in the world via diversity and inclusion (EvDI TM), starting with the workplace! She's also slightly obsessed with playing competitive tennis and has been known to play on up to 3 competitive leagues or ladders in the same season.
Esi Hardy - Celebrating Disability; Jessica Brook - Culture AmpRecorded: Jan 23 202044 mins
There is so much more to diversity than most people understand. It is made up of a plethora of dimensions that HR professionals have to consider. Regardless, there is a business case that can be made for hiring and promoting diversity in the workplace. During this live-video webinar with Esi - Founder of Celebrating Disability - we will explore why we have a data deficit, reasons why candidates and employees don't disclose a disability, what steps organisations can take to drive an inclusive culture for all, and practical advice to support the recruitment process and ongoing initiatives for disabled employees.
Dr. Ken Matos, Matt Amalfitano, Jonathan Goldberg, Lorna Hagen, Lindsay SiegelRecorded: Jan 22 202058 mins
Job seekers increasingly want to work for a company whose mission and vision matches their personal values. Once hired, one of the first things that new employees see during onboarding is how a company frames its mission and values. Giving and volunteering programs provide a powerful tool for driving employee engagement by connecting prospective and current employees with the company’s mission and values.
On January 22, join Culture Amp and RaisedBy.Us for a webinar on how to better engage employees through company mission and values. This webinar will feature an interactive panel discussion featuring:
Moderator: Matt Amalfitano, CEO, Executive Director RaisedBy.Us
Panelists: Dr. Ken Matos, Director of People Science, Culture Amp
Jonathan Goldberg, Chief Investment Officer, Knotel
Lorna Hagen, CHRO, iHeartMedia
Lindsay Siegel, Director of Impact at Company
Kamel Abu-Eisheh, Director of People & Culture, liwwa Matt Timmins, Customer Success EMEA Lead, Culture AmpRecorded: Jan 22 202035 mins
By now, most startups or rapidly scaling companies realize that culture is one of their few sustainable business advantages. Investing in people and performance – are a means to financial success. Whether you’re training managers on how to have performance review conversations, working with employees to set goals, or tying individual performance to company level metrics, performance management is key to success as an organisation.
As we continue the Architect Series into 2020, join us for an interactive webinar with Kamel Abu-Eisheh - Director of People & Culture at liwwa and Culture Amp Customer Success Coach, Matt Timmins as they discuss the best processes (and what to avoid) when getting started with performance reviews.
You’ll come away learning:
-Tips for getting started with Performance Management
-What common pitfalls to avoid
-How to separate compensation and development conversations with employees
-How to brand and increase engagement in the review process among managers and employees
Fiona Scullion, Lead People Scientist, Culture AmpRecorded: Jan 22 202040 mins
More and more people want real-time, easily accessible data on the health of their company culture. They want to empower executives by giving them access to people analytics and empower employees to gather feedback to inform learning and development.
Join this webinar and hear how a thriving organisation has embraced a culture of feedback for 2020 and beyond. You will also hear expert tips from a Culture Amp People Scientist before live Q&A.
Ready to grow your impact, influence and income through speaking? In this webinar, Beck will show you how to be more prolific with your speaking outreach - so you can "be everywhere" your clients are.
There are three sections we'll cover
1. Strategy: Who you want to get in front of, how you'll do it and what will happen as a result
2. Application: Actually doing the outreach and doing the gigs
3. Leveraging the gigs into content, clients, and collaborations
Bring your questions, and your speaking goals for 2020 - you don't want to miss this.
· Being prolific with applications and using tools like Innovation Women to secure gigs
· Email outreach strategies and tools to help keep you from being overwhelmed
· The art of leverage - importance of lead tracking and making money from speaking gigs
Nina Hancock - Culture Amp; Emily Whittaker - Moonpig; Emily Dickens - ZopaRecorded: Jan 21 202039 mins
When it comes to people and culture, who is truly responsible for driving things like engagement and organisational culture?
We’ve heard an array of perspectives that generally sit in two camps of thought. Some believe that people and culture initiatives are the responsibility of leadership or HR. Others believe “the people make the place”. They feel that responsibility lies amongst individual employees to create the culture of the organisation.
Join this live-video webinar as we discuss this topic with Zopa and Moonpig.
Gordon Glenister - Branded Content Marketing AssociationRecorded: Jan 21 202046 mins
Reasons to Attend:
If you want to find a way to create a great sales funnel and community to develop long-lasting relationships, provide a regular revenue stream and opportunities to up and cross-sell then this is the webinar for you. Many of the major brands like Netflix, Amazon Prime, and Linkedin all have very successful membership models, find out how it can work for your business
•Are you membership ready – the different types to consider
•How to create a membership programme
•Understanding the importance of member engagement
•Why they join, why they leave
Sergey Khalyapin, Mg System Engineers EE and RURecorded: Jan 21 2020105 mins
Сегодня многие компании уже используют в корпоративной среде решения для удалённой работы. Многие - согласны с тем, что "работа - это не место", так как уже сейчас сотрудники могут работать откуда угодно.
Компания Citrix в своих решениях всегда старалась обеспечить для сотрудников своих заказчиков максимально комфортную и безопасную работу при использовании любого подключения, устройства и площадки.
В ходе нашего вебинара мы расскажем и покажем, в чём отличие хорошо известных решений терминального доступа (Citrix Virtual Apps) и виртуальных десктопов (Citrix Virtual Desktops) от нового комплексного решения Citrix Intelligent Workspace; в чём заключается его "Интеллектуальность" и какое место занимают в рабочей среде "микроприложения".
Melissa Paris, Culture Amp, Robert Tennant, The Storytellers & Marc Kaiser, Baloise GroupRecorded: Jan 17 202043 mins
Today there is only one thing that yields unique competitive advantage: the talent, innovation and resilience of an organisation’s people. An organisation’s ability to outperform often comes down to how quickly people can respond to continuous change and create opportunity.
Organisations need their people to be proactive, to innovate ahead of the curve, to make decisions in a smarter, empowered and efficient way. These are the traits of the agile organisations that consistently outperform globally. Yet today most organisations are struggling to make the leap, with only 6% of executives in a recent study reporting themselves to be highly agile.
Join us, The Storytellers and Marc Kaiser, Head of Corporate Communications & Investor Relations from
Baloise Group where we will explore questions, such as:
- Using people and culture data to determine focus areas for change
- How can leaders establish a positive narrative around change? The means to turn challenge into opportunity
- How to create a change ready mindset? Building the motivational bridge to unlock people performance
- How to spark a movement, not just a moment?
Jessica Ruvalcaba, Relativity, and Judith Platz, TSIARecorded: Jan 16 202044 mins
Customers expect effortless, individualized interactions—on websites, in apps, and on the phone—and the companies who manage to leverage AI to meet these expectations are reaping business benefits and gaining competitive ground.
In this 45-minute masterclass on support transformation, learn the steps that Relativity, a leading e-discovery software provider, took to create a more effortless service experience that has increased customer self-service success, reduced case resolution time by 33%, and empowered agents to do more meaningful work.
Join Relativity senior manager of operations Jessica Ruvalcaba and TSIA vice president of Support Services Research, Judith Platz, to learn how you can:
- Use AI to harvest data and customer intent, and stitch together experiences that are effortless and relevant for customers.
- Create a culture and practice of knowledge sharing that will improve the customer and employee experience.
- Get meaningful analytics to measure and continuously improve the customer experience.
Jessica Brook - EMEA D&I Lead at Culture Amp; Frank Starling - Global VP at WERKIN; Shoku Amirani - Cultural Frontline at BBCRecorded: Jan 16 202045 mins
Diversity and Inclusion are not new concepts, but as we look to an increasingly intersectional future, many businesses are considering their approach and how they translate i into a competitive advantage.
Some Diversity and Inclusion strategies sound great but are harder, in reality, to implement and many just feel like 'checking the box'. This is a new field full of challenges, so embedding D&I in your culture's architecture early on will ensure your organisation has a diverse and inclusive culture as you grow.
This interactive webinar brings research, customer examples and industry experts together to look at ways Culture First organisations make D&I an important pillar in their organisational culture.
Culture Amp, Envoy, Sauce Labs, Choozle, ChewseRecorded: Jan 15 202061 mins
There’s a certain alchemy that happens on a small team: friendships are forged, trust is shored up, and communication feels incredibly organic. But as teams and organizations grow rapidly, that small-team culture and collaboration can easily fade.
While change is inevitable, disaster is not. During this one-hour live-video webinar with panelists from Sauce Labs, Chewse, and Choozle, we'll discuss how to avoid the pitfalls of hyper-growth and preserve that sense of small-team trust.
- How to set cultural norms and values for both tenured employees and new ones
- Programming and feedback collection that help build trust and collaboration
- Wins and fails from real teams
Meet the panelists:
Moderator: Damon Klotz, Work Culture Evangelist at Culture Amp
Panelists: Emma King, VP of People at Envoy
Diana Ecker-Jammi, PhD, Head of Global Talent Development at Sauce Labs
Emma Bindbeutel, Director of People Operations at Choozle
Joe Bast, VP of People & Operations at Chewse
Pip Lyons, Senior People Scientist, Culture AmpRecorded: Jan 15 202047 mins
January is the perfect time to implement a new organisational initiative, mantra or goal. Why not make 2020 the year you truly embrace ongoing feedback?
When people receive continuous feedback - no matter their level of seniority at a company - they're able to develop and grow faster.
Whether you're just exploring what it means to create an employee feedback strategy, looking to implement something new, or you've been collecting feedback for a while - this webinar will cover it all and allow time for Q&A with subject matter experts.
Sahra Kaboli-Nejad, Senior People Scientist at Culture Amp and Hannah Wilken, Senior People Scientist at Culture AmpRecorded: Jan 14 202030 mins
HR and People strategies are always evolving. We’re far from the days of traditional annual surveys, and more companies are starting to embrace the idea of continuous listening strategy. Similar to building a culture of feedback, continuous listening means gathering feedback more often across the employee lifecycle.
Always listening to your employees often results in people feeling ignored. Here, we’ll explore the definition of continuous listening strategy, how it’s enabled by technology and in-person feedback, how companies have found success with frequent feedback and how you can get started.
Jessica Brannigan, Senior People Scientist, Culture AmpRecorded: Jan 14 202024 mins
Keeping up with the changing world of work is critical to business success, yet still - 70% of transformation initiatives fail to achieve their goals. From rapid growth, to mergers and acquisitions, evidence increasingly demonstrates the critical role of culture in successful organisational change. Here, we’ll explore the impact of culture on the success of organisational transformation, the importance of always listening to your employees during times of change and how companies have acted on people and culture data to drive success through change.
Damon Klotz - Work Culture Evangelist, Culture AmpRecorded: Jan 13 202031 mins
Culture Amp’s work culture evangelist - Damon Klotz - has his finger on the pulse about what’s happening in the global people and culture landscape. After working directly with culture first companies, hosting our podcast and analysing our data he’s extracted five key trends that will be impacting your organisation in 2020.
Join us on this webinar as we explore our top 5 trends for 2020:
1. Mission Driven Companies
2. Agile Learning Organisations
3. Whole Employee Mapping
4. Fluid Organisational Design
5. Remote work and flexibility becomes the norm
Micah Grotte, Marketing Manager & Clay Robinson, Director of Solution ArchitectureRecorded: Jan 8 202056 mins
Highly configurable, cloud-based automation technologies are disrupting the staffing industry as more executives turn to scheduling automation to improve operational efficiency, drive higher value, and grow their business in transformative ways. Whether your organization is in the beginning stages of research, or you’re ready to join other industry leaders championing the movement toward automation, this webinar provides you with impact statistics and the customer experience data you need to better understand how scheduling automation tackles staffing challenges head-on, across multiple fronts.
In this 60-minute webinar, you’ll learn how workforce scheduling automation can help you:
Remember what it was like to wake up feeling excited about your work? The path to burnout often feels like your energy and excitement is being drained away. In this workshop, you will learn 5 steps to stop the drain and get back on track to doing what you love and loving what you do. This is hands-on, so bring a notebook and a sense of curiosity about yourself, your mindset, and the impact you want to make in the world.
So many to choose from! But which one is best? Which assessment tool will meet the needs of YOUR team?
In this webinar, you'll learn about:
- the various types of assessments most often used for building team effectiveness and strengthening collaboration.
-- How do identify the type of assessment your team needs
-- Best practices for using a team assessment instrument
-- What to do after the assessment for maximum impact
I'll also share my favorites and explain why I like them and what I've seen them do. After all, you want results (not just a fun workshop), right?
Bonus giveaways will include discounts on an assessment you may not have heard about yet. It's a powerful one that everyone who's part of a team should consider!
Jan-Christopher Gaertner Sr. Manager Product Management & Marketing Citrix Cloud Services EMEA CitrixRecorded: Jan 6 202059 mins
Together, Citrix and Microsoft are ushering the workplace into the modern era.
In this webinar, you will get the latest information on the Citrix and Microsoft partnership across all workspace, networking, and analytics offerings available today, as well as our vision for more integration as Citrix becomes a Microsoft Cloud Solutions Provider. Our experts will show you how Citrix solutions extend the capabilities of key Microsoft solutions—Azure, Office 365, Teams and Windows Virtual Desktop—with robust, enterprise‑grade tools that simplify management and enhance security.
Ken Mertzel, Global Industry Leader–Insurance, Automation Anywhere & Ann Delmedico IPA Advisory Managing Principal, CognizantRecorded: Jan 2 202056 mins
InsurTechs and new online insurance companies are disrupting the industry, forcing insurers to rethink how they interact with customers and deliver a high-quality experience. With the emergence of attended automation and cognitive intelligence capabilities, Robotic Process Automation (RPA) is a critical technology solution empowering insurance associates to quickly deliver exceptional service by putting critical information at their fingertips, automating manual tasks and enabling real-time collaboration across the organization.
Automation Anywhere, the leading provider of RPA and cognitive intelligence solutions, and Cognizant, a leader among intelligent process automation service providers, will offer insights on how insurance organizations are using RPA, machine learning and intelligent automation to drive operational efficiency and transform insurance operations.
During this session, we will discuss:
•Robotic Process Automation trends and benefits
•Use cases describing where companies typically apply RPA in the insurance industry
•Specific examples showing how RPA and intelligent automation can be used to increase operational efficiency and improve customer service.
Jessica Gulick, WSC VPRecorded: Dec 20 201953 mins
Join us at our next Career Conversations session on Dec 19 2019 @7pm EST. Discuss topics such as: what made them decide on IT or Cyber Security, what were some of their work/life challenges, and what skills and education do they see as essential to success?
Whether you are an experienced professional or just contemplating a future in Cyber Security, WSC Career Conversations allows you to have a conversation with women making a difference. Join us and share in Career Conversations with successful women in cyber security!
Juliet Okafor, J.D., is a cybersecurity professional who has combined her knowledge of the legal system and cybersecurity solution models into success stories across fortune 500 industries throughout the USA. Her ability to scope, plan and design the creation of an OT Cybersecurity Management System framework for one of the largest cruise lines in the world is testament of her commitment and leadership regardless of the challenge.
She is a passionate security solution visionary and strategist who builds the Fortune 500 enterprise’s overarching security strategy that governs all other smaller strategies within. She is the person who determines how to solve the company’s problem, be it vulnerability management, incident response or reducing the risk associated with technology or vendors, and then puts a plan into action or roadmap to remediate the risks in place – using a combination of people, transforming operations and an array of emerging security technology.
The unique value of Juliet’s ability within the cybersecurity field is also evident in her relentless and dynamic approach to understanding the expectations, needs, and requirements of her clients in concert with providing the best cybersecurity technologies and services required
Raj Ganesan, Managing Director, The Business LabsRecorded: Dec 19 201957 mins
Accounting automation has gained significant inroads in many organizations. Yet, controllers are unsure how to reap the benefits of Robotic Process Automation (RPA) to reduce errors and speed up the entire P2P, O2C and R2R process without net additional cost and resources. RPA can help prevent accountants from mistakes and accelerate execution of these efforts. In this session you will learn steps to initiate RPA practices in accounting departments and move a step closer to digital finance.
This webinar is delivered from a controller’s perspective to strategize, design and manage finance and accounting automation.
• Controller’s initiative, business case and roadmap
• Steps to assess complexity, risk and governance models
• Managing projects effectively with minimal involvement
• Finance and Accounting RPA Center of Excellence
At the end of the session controllers will have gained sufficient knowledge to: initiate RPA project in their organization; lead POC efforts within 30 days; and automate processes in 60-90 days.
Have you ever wanted to know what is involved in a particular Cybersecurity role? If yes then join us at the WSC for a conversation with a Cyber Exercise Planner.
Host: Connie Blaney
Guest: Jennifer Pence
Jennifer is a Cyber Exercise Planner with the Global Information Security Cyber Resilience Exercise & Test Program at Bank of America. She has worked in cyber and physical security for the last 13 years, including program management, quality assurance, exercise planning, and various administrative roles. Jennifer lives in the DC Metro Area and loves rowing, politics, history, and watching the Capitals win hockey games.
Professor Adrian Furnham & Dr Luke TreglownJan 30 202010:00 amUTC60 mins
77% of organisations report they’re currently experiencing a leadership gap and 83% say it’s important to develop leaders at all levels. (Inspire)
So, what are the biggest challenges for future leaders? What skills or traits are going to become more important?
As the business landscape continues to change and become increasingly competitive, you need a dedicated strategy to help you identify tomorrow’s leaders – today. Your talented leaders are your organisation’s most valuable asset – motivating employees, improving performance and your bottom line.
Key lessons that you will get from our webinar:
- The future for leadership from experts in the field
- What businesses can do to better identify their future leaders
- The role self-awareness and personality plays in leaders
- What new challenges have emerged, and which ones remain crucial for successful leaders
- What you can do to better inform leadership decision making and development
This webinar is for professionals tasked with identifying and developing high potential future leaders, business leaders looking to develop their own leadership competencies and identify successors, and HR professionals supporting the identification, development and recruitment of future leaders.
Professor Adrian Furnham is a British organisational and applied psychologist, Professor of Psychology at University College London and co-author of Thomas International’s workplace personality assessment, the High Potential Trait Indicator (HPTI). Dr Luke Treglown is part of Thomas International’s Product Development team. He is responsible for leading academic and applied research projects to enhance our understanding of how personality and behaviour predict tangible organisational objectives.
Dr. Andrew Chamberlain, Chief Economist at GlassdoorJan 30 20206:00 pmUTC45 mins
What will 2020 hold for hiring? Find out in this virtual event with Glassdoor’s Chief Economist, Dr. Andrew Chamberlain!
You'll learn what's coming in the year ahead – and how to get ahead of the curve – with specific tactics including:
- How to stand out in a culture-first decade
- How to manage politics as they relate to employer identity
- How to embrace AI in small doses at every level to win
Not all silos are bad. They serve a purpose, and they provide clarity about roles and responsibilities. But when organizations operate too narrowly in silos, results suffer. Join me for new insights about:
- How to identify when silos have become a barrier to productivity
- Why silos may be causing you to lose high potential talent
- What to do about silos that have become a problem
- Ways to build cross-functional collaboration
Don't wait until it's too late. Assess and address your silo situations before they divide your business any more.
Paul Hamilton, John Cormell and Lucy Cresswell, Barnett WaddinghamFeb 4 202011:00 amUTC60 mins
Join our speakers as they help you understand your options around GMP Equalisation and how to tackle the challenges thrown your way via good planning and management.
What you can take away from the event
•An understanding of GMP Equalisation and the different methods;
•How to plan for the project – working with in-house teams and external advisers;
•Changes needed to ongoing administration.
Christine Rowe, Head of Human Resources at Vault Consulting LLCFeb 4 20208:00 pmUTC45 mins
There are so many buzzwords that are floating around the HR/Recruitment world. War on Talent, Candidate Experience, Employee Experience, that is can be tough to understand and sift through what really counts.
So, what about Candidate Experience? Does it really matter? In short yes, it is a critical part of how a company can recruit and yes, retain talent. From the moment you connect with a candidate you are building a life long relationship with that person, whether you hire them or not. Candidates do not expect to get every job they apply or connect to; however, they are quick to remember a poor experience. Creating a strong candidate experience (i.e. it’s not the 90’s or even the 2010’s anymore) is critical to a strong recruitment or talent acquisition strategy.
In this webinar you will understand what it means to have a strong candidate experience, how to up your candidate experience (and believe it or not – it’s not as difficult or expensive as you think) and be aware of some of the pitfalls you can avoid that can inadvertently be giving your company a bad reputation.
Ryan Burke - InVision; Nick Matthews - Culture Amp; Jessica Brannigan - Culture AmpFeb 14 20201:30 pmUTC45 mins
As startup ecosystems de-concentrate and the balance of power shifts from the established tech hubs, talent pools are becoming democratised, and CEOs have to think globally to build scalable products. We’re seeing more and more commercial validity to the trend of remote working. Where once it was considered unthinkable to have a business without an office, the metrics are coming out in favour of remote workers, not just in job satisfaction, but in productivity and profitability. During this live-video webinar, we'll explore how to create, sustain and motivate a remote workforce and how not to sacrifice culture across digital borders.
Jon Rossman & Mark FloisandFeb 20 20206:00 pmUTC55 mins
Your customers don’t have time to browse all over your site. They want to search for – and find – what they need quickly and easily through personalized experiences. And with site search users being up to 5 times more likely to convert, the stakes for relevant results and recommendations are higher than ever before.
In this webinar, you will learn how Motorola Solutions is adapting its digital strategy to the changing expectations of their customers. Jon Rossman, Solutions Digital Experience Manager at Motorola will share his experience and lessons learned from creating a more relevant, unified and personalized website experience. You’ll hear practical tips to increase website traffic and conversion, and strengthen the relationships with your brand. Additionally, you will learn:
· Motorola’s strategy and roadmap to create relevant experiences at scale
· Simple site design and functionality changes that can have a big impact on search
· How artificial intelligence can help you deliver the most relevant search results
· How to leverage analytics from the search experience to evolve your web strategy
So you heard that 70% of organizational change initiatives fail or don't result in sustained change?
And you want to know how to be part of the 30% that succeed?
Join our award-winning change management experts to understand the Psychology of Change.
Adapted from our immensely popular live, interactive events over 2019, this is a roundup of the key points and take-aways you need.
Whether you design, lead or implement change we will guide you through how and why people react differently to help you to succeed.
-Improve initial buy-in for initiatives
-Engage employees throughout the process
-Recognize and manage human behaviour patterns
-Create strategies for long-term success
It's true: team work makes the dream work. Also true: keeping all members of a team engaged, motivated, and pulling together isn't easy. That's why every team could use a tune up. And it's why you'll want to tune in for this presentation to learn how you can:
-- Build and sustain solid, committed teams
-- Ensure that both group goals AND individual goals are valued by all team members
-- Foster healthy dialogue that improves team decision-making
-- Capitalize on the strengths of every team member
-- Make your team more productive and more efficient
This presentation is for everyone who works with anyone in a team setting.
Simon Taylor, Partner - Barnett WaddinghamMar 5 202011:00 amUTC60 mins
Join Simon Taylor as he looks at how low interest rates and the 2015 introduction of the pension freedoms have created a perfect storm leading to huge numbers of members transferring from DB schemes. However, the key question is - how can trustees and sponsors put in place a support framework to help these members make the right decisions for their personal circumstances?
Steve Burton - The Point CoMar 5 20202:00 pmUTC75 mins
Let’s face it… selling isn't easy. Sometimes it seems easier to lure a ravenous lion with a lettuce leaf than hit your monthly sales target. Even the best, most seasoned salespeople will feel pressurized from time to time and result in them not hitting the target. It’s this pressure that spawns excuses – excuses that detract attention away from a salesperson’s performance (or lack of it).
I hate hearing excuses; it feels like people are trying to blame others rather than accepting their own failings. But what are the top excuses you’ll hear from a salesperson?
Chris Roxburgh - Maguire TrainingMar 19 20202:00 pmUTC60 mins
75% of UK business people have a LinkedIn profile, but few prepare it properly for that potential client visit. With over 10 million UK members using LinkedIn every day, it must be worth investing some time in ensuring that your profile makes that all-important good first impression.
Just as you wouldn’t attend a sales pitch unprepared, wearing shorts and a tee-shirt this webinar will demonstrate how to avoid the online equivalent with your LinkedIn profile. We will demonstrate how to build a profile that will impress visitors and create a hunger to learn more about you and your services.
5 Key takeaways:
1.The sheer scale of the opportunity offered by LinkedIn
2.That by using this most underestimated sales aid properly, you will become one of the 1% who do!
3.The power of a direct message
4.The importance of good, mixed content
5. That people buy people, so do your profile justice
It doesn't have to be that way. Whether you're the one facilitating the meeting, setting the agenda, or simply attending, there are proactive steps you can take to make sure your time (and others' time!) is well spent. In this presentation, I'll show you how to:
-- Create outcomes-based meetings and get things done
-- Plan the perfect agenda in minutes
-- Determine who should attend your meeting and which ones you really need to attend
-- Engage every person attending every meeting
-- Get what you need from the meetings you attend
No more sitting in the back slumped down in your chair! You can make the most out of every business meeting but using these practical tips!
Kevin Dixon - BoxxstepMay 5 202010:00 amUTC60 mins
B2B sales are tough right? Well, I’ve got news for you, buying is even tougher!
Have you ever wondered why so many deals end in no decision?
Do you know why sales cycles are now longer?
Do you think that product or service differentiation is how to win?
Do you even know how your prospects decide and buy?
You’ve all heard about Sales Enablement, but how many of you know about Buyer Enablement?
Smart salespeople have worked out that helping can be more effective than selling.
Smart sales leaders focus on the buyer’s perspective.
Find out how.
It’s for: Anyone involved in complex or enterprise B2B sales – Salespeople, Sales Leaders, Sales Enablement
1.How are companies deciding and buying?
2.What is the buyer committee and what do you need to know about them?
3.How can you help your internal champion?
4.How can you help and collaborate with the buyer committee?
5.Why should you review your sales engagements?
What is it, really, that sets the best supervisors apart from the rest? And what would it take to BE that supervisor, the one that everyone wants to work for and never wants to leave?
You can be that manager. It's easier than you think to engage, motivate, inspire, and win the hearts and minds of team members. In this presentation, you'll discover how to:
-- Manage work AND lead people so you are more effective
-- Do the little things that add up to strong employee engagement
-- Reallocate your time to the tasks that have the right impact
-- Leverage your strengths for connecting with people
-- Access resources and training for ongoing skills development
It all boils down to simple behavioral choices that anyone can make. The first choice is attending this presentation so you can get started right away!
Your technical expertise will only take you so far. In every job, there comes a time when the functional knowledge and experience just aren't enough to get the job done. That's why you need soft skills, too. Join me to learn about:
-- What are "soft skills" any way and why do I need to work on this?
-- The impact it can make when managers have strong soft skills
-- How to develop soft skills (no matter what your personality type!)
-- When and where your soft skills will come in handy
Become a more well-rounded leader by developing yourself, not just your expertise.
Logic. Reason. Rational thought. In the heat of the moment, in a volatile and turbulent time, sometimes these get lost. Emotions prevail and hasty actions create bigger problems that could have been prevented with a healthy dose of critical thinking. When you build this essential skill, you'll get better at:
I once had a boss who said "I give you a paycheck. That's all the recognition you need." He was missing the point. No one NEEDS recognition... But, studies show, most people do a better job when they get it!
In this presentation, we'll cover:
-- The basics of when, where, why and how to show gratitude and to recognize employees
-- The risks of rewards (yes, they can backfire!)
-- The business case for creating a culture of encouragement
-- Myths about Millennials and what they expect
-- What research says about employee recognition
Don't worry. We're going to cover more than the kumbayah and fluffy stuff in this one!
Customer Experience (CX) is not a passing fad. It's THE business differentiator that will draw customers to you like moths to a flame. Or, if you ignore it, it's what will have your competitors eating your lunch everyday.
This presentation is for small business owners, salespeople, and others who are seeking ways to become memorable and indispensable to buyers. We'll cover:
-- The basics of CX: what it is any why it matters
-- Research with buyers that explains why you want to get in on this!
-- How to provide a relevant, meaningful, personalized experience
-- Why superior customer service and low prices aren't enough anymore
CX really does give you a competitive advantage. Don't get left behind!
The war for talent is heating up. Employees have options, and they just aren't as loyal as they used to be. But there is something you can do, something that will improve your rates of retention and stabilize your workforce.
It's all about creating a better employee experience. It doesn't have to be outrageously expensive or terribly time-consuming. You just need the secret sauce that will help you to:
-- Boost employee engagement
-- Create a workplace culture that fosters a sense of belonging
-- Ennoble and enable employees
That may sound like an elusive fantasy. But it's not. Tune in to find out how you (yes, YOU) can improve the employee experience in your workplace.
I don't like it. I don't think it works. And I have yet to hear a single example of its effective, objective application. The 9-Box Model for reviewing talent and for succession management is NOT all it's cracked up to be. If you're using the 9-box model, tune in for a contrarian opinion about:
-- Ranking people as hi po/ hi per and using this in business decisions
-- The unintended consequences of ranking people at all
-- Why your 9-box model isn't really helping you develop bench strength
-- The added dangers if your process isn't completely transparent
And, yes, we'll also talk about alternatives that make more sense for effective succession management, talent development, retention, engagement, and other human capital needs inside your organization.
The habits and traits that make you so effective in your current role may not translate well in a next-level job... or maybe you've already taken that next-level job and can't figure out why things aren't working out. It may be time for a re-set. Tune in for this presentation to learn more about:
-- the 12 classic career roadblocks and blindspots that can trip you up
-- what works on the front line but doesn't work in management
-- what managers need to leave behind when they become executives
-- the impact of toxicity in supervisory and management level roles
You'll also get access to a free tool with practical tips you can use right away if any of the toxic warning signs show up for you.