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  • The New P&L TO THE POINT on High Performance, Empowerment & Productivity
    The New P&L TO THE POINT on High Performance, Empowerment & Productivity
    Paul Spiers, Founder, The New P&L - Principles & Leadership in Business Podcast series Recorded: Nov 27 2020 9 mins
    The New P&L TO THE POINT is a new weekly podcast series where, in around 10 minutes each Friday, we break down the key elements of our The New P&L weekly conversations with industry leaders and entrepreneurs. We offer an opinion on the key points from the conversations and how our listeners may practically apply them in their businesses.
    This week, we analyse our The New P&L podcast discussion with former professional football manager, now High Performance Coach and founder of The Leaders Advisory, Tony Walmsley. We consider self-awareness and authenticity as characteristics of a great leader; the core components of high performance and the role culture plays in underpinning performance; as well as the responsibility brands have today to speak out on social, societal and environmental issues and the importance of following words with actions when doing so.
    To learn more about The New P&L go to: www.principlesandleadership.com
  • How do I use my Thomas assessments to rebuild my talent strategy?
    How do I use my Thomas assessments to rebuild my talent strategy?
    Julia Jones, Head of Training and Claire Dwight, L&D Specialist - Thomas International Recorded: Nov 26 2020 33 mins
    You don't think twice about using Thomas assessments to support external recruitment - so internal development should be no different - you are sitting on a gold mine of information to help unlock the potential of your existing people.

    Join our LIVE interactive Q&A session for Thomas Customers only, in which our experts, Head of Training Julia Jones and Learning and Development Specialist Claire Dwight, will share practical tips, good practice insights and easy-to-adopt guidance for using assessments more effectively in your businesses to meet the recognised challenges of promoting, restructuring or just getting back on track with career development advice.

    Key takeaways:
    - Simple steps to kick-start your use of assessments to deliver more informed people decisions
    - How to choose the right assessment for your needs, saving both time and money
    - Tips to improve how you communicate assessment results to internal stakeholders and candidates

    This Q&A session is for Thomas Customers who are looking to use their assessments to address current pain points with talent management and development. Please submit your questions during the Q&A, in advance via your account manager or through #AskThomas on LinkedIn.

    Julia Jones is Head of Training working with teams in both an advisory and delivery capacity. She has worked with Thomas assessments for over 16 years and has created and developed training programmes for all levels across a variety of organisations, including leadership programmes, enhancing sales performance and strategic direction programmes for teams and individual development.

    Claire Dwight has worked as a Trainer at Thomas for over 5 years. She is a BPS Qualified Practitioner. She has trained clients in all of the Thomas assessments and is responsible for the upskilling, training and approval of Thomas Trainers globally.
  • Automation Anywhere Webinar - Robotic Process Automation-DE
    Automation Anywhere Webinar - Robotic Process Automation-DE
    Konstantin Riegel & Benedikt Blaser Recorded: Nov 26 2020 68 mins
    Herzlich Willkommen zu unserem deutschsprachigen Webinar:
    Robotic Process Automation (RPA) ist nicht gleich RPA!

    Unterschiedliche Kriterien und Faktoren wie:

    • Planung der Projektphasen
    • Automatisierung end-to-end
    • Skalierbarkeit und Benutzerfreundlichkeit

    spielen bei der erfolgreichen Umsetzung von RPA-Projekten eine große Rolle!

    Lernen Sie in unserem Webinar am 26. November 2020 um 14:00 Uhr, wie sie schnell, einfach und effizient RPA nutzen und erfolgreich im Unternehmen einsetzen.

    Begleiten Sie uns auf dieser spannenden Reise und erfahren Sie von unseren Experten:

    • Herausforderungen bei der digitalen Transformation
    • Automatisierung komplexer End-to-End-Geschäftsprozesse mit Hilfe integrierter KI-Funktionen
    für eine agile Prozessoptimierung
    • Wie Sie Ihre Gesamtbetriebskosten drastisch reduzieren
    • Welche Vorteile sich daraus für ihr Unternehmen ergeben
    • Wie AARI, Ihr persönlicher RPA-Assistent, Sie bei der Skalierung und
    Automatisierung unterstützt

    Der Einsatz einer Digital Workforce spart Zeit, ist produktiv und trägt dazu bei, dass auch in schwierigen Zeiten der operative Betrieb gewährleistet wird.

    Check it out - Go Be Great!

    Wir freuen uns auf Sie
    Ihr Automation Anywhere Team
  • The New P&L discusses high performance and productivity with Tony Walmsley
    The New P&L discusses high performance and productivity with Tony Walmsley
    Paul Spiers, Founder, The New P&L - Principles & Leadership in Business Podcast series Recorded: Nov 25 2020 51 mins
    So much of leadership is about the ability to perform at the highest levels - under pressure, day after day, commercially, mentally, emotionally. Key to this is the skill that lies in intelligently anticipating and rapidly adapting to an everchanging environment. High performance athletes are masters at this - anticipating and reading the game as it plays out and quickly adapting their game plan, strategy and playing style to meet the new challenges they face at any given moment in time.
    This week, The New P&L – Principles & Leadership in Business podcast series speaks to former professional football manager, now Performance Coach, Board Advisor and CEO of The Leaders Advisory, Tony Walmsley. After two decades managing high performance athletes on the football field, Tony transferred the considerable skills he had honed and applied them to the board room, working with CEOs, board members and senior management teams to help increase their business performance. We discuss with Tony the psychology of high performance; the effect of the 'always on' culture in business and what leaders need to do to build greater trust, authenticity, and transparency with their key stakeholders.
    https://www.theleadersadvisory.com/
  • Recruiter Skills Sessions: The Basics of a Successful Employee Referral Program
    Recruiter Skills Sessions: The Basics of a Successful Employee Referral Program
    Brett Bazzini, Account Executive, Jobvite Recorded: Nov 24 2020 32 mins
    Successful employee referral programs consist of setting objectives, understanding and measuring the ROI and cost-per-hire of referrals, how to leverage your employee base to boost employer brand, how to use incentives to encourage employee participation, how to use cash and non-cash incentives, and where and when gamification can make a difference.
  • Transforming Banking & Financial Services with Intelligent Automation
    Transforming Banking & Financial Services with Intelligent Automation
    Ken Mertzel, Global Industry Leader - Financial Services at Automation Anywhere Recorded: Nov 24 2020 52 mins
    Financial institutions are facing tremendous pressure to improve business performance and drive cost efficiency while encountering challenges such as increased regulatory scrutiny, high cost of compliance, back-office inefficiencies and outdated legacy systems.

    In the current economic environment, banks are adopting Robotic Process Automation (RPA) to manage increasing volumes of customer requests for loan refinancing and forbearance. Learn how your organization can scale and transform with the latest Intelligent Automation (RPA +AI); not only to reduce cost, but also boost the overall business performance as well as improve employee and customer experience.

    Join our upcoming webinar to hear industry experts share their insights on:

    • Intelligent Automation Trends in Banking and Financial Services
    • Successful Use Cases in KYC/AML Compliance, Loan Forbearance & Call Center Automation
    • Key Success Factors to Implement and Scale RPA

    Who Should Join:
    Loan Fulfillment, Compliance, Call Center Operations, Customer Experience, IT and Finance executives in Banking and Financial Services
  • Banking Operations Innovating in a Crisis: Chris Skinner Explores Our Latest FT
    Banking Operations Innovating in a Crisis: Chris Skinner Explores Our Latest FT
    Chris Skinner, FinTech Author, Mike Heffner and Guy Mettrick Appian Industry Leads Recorded: Nov 23 2020 58 mins
    COVID-19 has accelerated transformation in the banking sector, but are those changes here to stay? To find out, Appian partnered with the Financial Times (FT) Focus to survey more than 250 senior executives from UK retail, commercial and investment banks on how they are managing new challenges to their banking operations.

    Hear Chris Skinner, renowned FinTech author and Appian financial services thought leaders, Mike Heffner and Guy Mettrick dive into the survey findings and talk candidly about the ways that banks are dealing with the "new normal".

    In this webinar, discover how:

    66% of UK banks responded to the crisis by increasing automation
    The crisis sparked greater adaptability and faster innovation cycles
    Long-planned initiatives have been expedited to increase efficiency and productivity
  • No Interruptions Please – Safeguard Your Supply Chain
    No Interruptions Please – Safeguard Your Supply Chain
    Otto Kocsis, Zurich Insurance Group, and Magda Chelly, Marsh Asia Recorded: Nov 23 2020 61 mins
    As daily case counts in the US hit new records and European countries go back into lockdown, the pandemic shows no signs of abating. Businesses continue to grapple with the challenges COVID-19 has brought to their operations and revenue streams. As highlighted in the World Economic Forum's COVID-19 Risks Outlook report, supply chain and cyber security remain top of mind for executives and risk managers everywhere.

    As a follow-up session to an earlier webcast on COVID-19 risk implications, Marsh and Zurich is hosting a special webcast for a deep dive into:

    - Pain points on the supply chain.
    - A case study of technology disruption within the supply chain.
    - How to manage your pandemic response and recovery from a supply chain perspective.
    - Best practices to manage your cyber risk.
  • The New P&L TO THE POINT on Entrepreneurial Drive, Courage & Success
    The New P&L TO THE POINT on Entrepreneurial Drive, Courage & Success
    Paul Spiers, Founder, The New P&L - Principles & Leadership in Business Podcast series Recorded: Nov 20 2020 8 mins
    The New P&L TO THE POINT is a new weekly podcast series where, in around 10 minutes each Friday, we break down the key elements of our The New P&L weekly conversations with industry leaders and entrepreneurs. We offer an opinion on the key points from the conversations and how our listeners may practically apply them in their businesses.

    This week we analyse our The New P&L podcast discussion with business strategy coach and host of The Resilient entrepreneur, Michelle Mercier, where we received a deep understanding of Michelle’s entrepreneurial journey so far, including the trigger point that started it; the trials, challenges and opportunities she has encountered and how her definitions of success have changed along the way.
  • Assets + Liabilities = HR
    Assets + Liabilities = HR
    Lori Kleiman SPHR, SHRM-SCP Recorded: Nov 19 2020 45 mins
    Business owners focus on their assets and liabilities, but HR is responsible for the vast majority of all of them! Whether its cost of labor, productivity and quality or supporting sales to bring in the next client without HR there would be no profit. But why don't they know that? Because we don't tell them - at least not often enough. This program will explore the intersection of the future of organization the state of the new workplace and HR leadership - and how the intersection of the 3 will drive business forward.

    Learning Objectives:
    What does the future organization look like
    Current models of the employer employee relationship
    Communication competencies of leadership
    Development plans for new processes

    The program is approved for 1 Business credit for HRCI/SHRM
  • 4 Customer Service Trends & Solutions to Increase Optimization and Efficiency
    4 Customer Service Trends & Solutions to Increase Optimization and Efficiency
    Ajay Gautam, Toni Siragusa, Troy Jensen, Meghan Lockwood Recorded: Nov 19 2020 58 mins
    Join us on Thursday, November 19th at 1:00 PM ET, 10:00 AM PT for our newest webinar, 4 Customer Service Trends & Real-World Industry Solutions to Increase your Optimization and Efficiency Today.

    Sign up for the webinar and find out:

    - Top trends in Customer Service today and how to increase your customer engagement and loyalty in 2021 and beyond
    - Upgrades in CSM from ServiceNow's newest release Paris
    - Real-world stories on how Agent Workspace enables optimization and efficiencies for clients today
  • Intelligent Automation: The RX for Optimized Business Outcomes
    Intelligent Automation: The RX for Optimized Business Outcomes
    Catherine Calarco - Automation Anywhere and Andrew Pellegrino - DataRobot Recorded: Nov 19 2020 57 mins
    The healthcare, pharma, and medical device ecosystem faces tremendous challenges right now, including the discovery of new drugs and fast track clinical trials. In addition, global operations require predictive analytics and agile supply chains for better global healthcare.Deploying Robotic Process Automation (RPA) and AI builds strategies that will sustain operations as these organizations move forward into the new normal.

    Listen as our experts share how leading organizations are adopting intelligent automation as a key pillar to unlock significant value for their companies. Join Catherine Calarco, Senior Director of Global Industry Strategy at Automation Anywhere, and Andrew Pellegrino, Director of Intelligent Automation at DataRobot, as they discuss the art of the possible when it comes to intelligent automation.

    In this session:

    * Discover what RPA is, what AI and machine learning is, and how the combination of the two -- intelligent process automation -- drives digital transformation and business results

    * Discuss leading use cases that impact the industry by speeding up drug development and enabling better healthcare worldwide

    * Explore high impact use cases and leading edge innovations realized through intelligent automation

    * Watch a demonstration of how DataRobot and Automation Anywhere work together to improve pharmacological supply chains, even amidst times of change
  • Keep more of the customers that you worked so hard to acquire.
    Keep more of the customers that you worked so hard to acquire.
    Vanessa Bagnato, DIRECTOR OF ENTERPRISE SOLUTIONS Recorded: Nov 19 2020 21 mins
    Most businesses collect NPS scores and other customer feedback, but few know how to act on it and close the loop quickly. Doing so increases customer retention. Alchemer shares how you can act immediately on feedback to keep more of the customers you worked so hard to acquire in the first place.
  • Are Insurers Unworthy of Their Customers? Steps for Returning to the Workplace
    Are Insurers Unworthy of Their Customers? Steps for Returning to the Workplace
    Michael R Hoffman, customer experience guru, futurist and author and Appian’s Global Industry Leader, Jake Sloan Recorded: Nov 19 2020 45 mins
    Although the pandemic has upended nearly every part of our lives, the speed at which insurers are moving to digitize processes is still moving at a glacial pace. And why is that? Data clearly points to the importance of customer experience with respect to both increasing new business and retaining current customers, and that same data emphasizes that digitization is the best way to optimize and streamline processes - which positively impacts customer experience.

    What is keeping insurers from just talking about innovating and actually innovating?


    Michael R Hoffman, customer experience guru, futurist and author of Customer Worthy, Why and how everyone in your organization must Think Like a Customer!, joins Appian’s Global Industry Leader, Jake Sloan for a candid conversation about the bold steps that insurance organizations need to take to stay relevant and compete in the next decade - and beyond.
  • The Tension Between Effective Security and Employee Experience
    The Tension Between Effective Security and Employee Experience
    Safi Obeidullah, Citrix I Thomas Hatch, SaltStack I Kurt Roemer, Citrix I Jennifer Szkatulski, IBM Recorded: Nov 19 2020 55 mins
    The New Workspace Episode 6

    Many organisations agree that employee experience is a top priority. It both attracts new talent, and makes it more likely that your employees will be sticking around for the long haul.

    IT plays a pivotal role in employee engagement. Employees need to work from anywhere and want to use their own devices. Workplace expectations are evolving fast. But with more user endpoints and remote workers than ever, security risks are on the rise.

    According to the 2019 Thales Data Threat Report, 60% of global organisations had experienced a data breach.

    With constant threats on the horizon, it’s important that the digital workspace implements effective security measures. These measures must improve productivity rather than cause a nuisance and take up employee time.

    In this episode we will discuss:


    • How to optimize your security strategy in a way that doesn’t compromise employee experience
    • How the new world of work will impact employer and employee collaboration
    • Fostering a culture of security, privacy and compliance that’s focused on outcomes

    Panelists include:
    - Safi Obeidullah, Field Chief Technology Officer, Citrix
    - Thomas Hatch, CTO and founder, SaltStack
    - Kurt Roemer, Chief Security Strategist, Citrix
    - Jennifer Szkatulski, Security Intelligence Analyst/Technical Strategy and Innovation Lead, IBM
  • How to Make the Move from Surveys to Employee Engagement
    How to Make the Move from Surveys to Employee Engagement
    Adrien Monet - Enterprise Account Executive Recorded: Nov 19 2020 46 mins
    Most organisations understand the value of gathering employee feedback. But surveying employees once a year—or even less frequently—can undermine attempts to measure and improve employee engagement.

    The annual survey process is time-consuming, cumbersome, and often exhausting for everyone involved. This is true across the entire process—from planning to implementation to results. By the time employees take the survey, and the results are aggregated and analysed, too much time has passed. The results are no longer meaningful for any leader to take credible action, and employees feel that their input has fallen on deaf ears. Organisations today compete in an environment characterised by constant change and disruption. Using outdated practices in any part of their business puts them at a disadvantage. All organisations need feedback that matches the fast pace of work and the needs of today’s workforce.

    Learn in this webinar:
    - How moving from traditional processes toward real-time feedback will help you gain more timely and meaningful insights.
    - Why Regular Pulsing is Perfect for the Modern Workforce.
    - How to Move beyond Listening to Taking Action.
    - What we learned from Pulse Survey data during Covid-19.
  • Live Nation, PGi, and TechTalk Summits Presents: The Future of Events
    Live Nation, PGi, and TechTalk Summits Presents: The Future of Events
    Barbara Bouman, Vice President of Special Events, Live Nation Special Events and Mark Roberts, Chief Marketing Officer, PGi Recorded: Nov 19 2020 48 mins
    Organizations have had to rethink their strategy for in-person events in light of the COVID-19 pandemic. What’s clear is that events aren’t going away; they’re just going to look different in the months and years ahead.

    Research conducted by The Harris Poll revealed more than half (54%) of employed Americans working from home due to COVID-19 would not be comfortable attending large, in-person work-related events this year. To ensure participants’ safety and comfort as part of the “next normal,” organizations must move to a hybrid approach for events, including town halls, sales conferences and experiential events to ensure a better experience for everyone involved.

    Join PGi, the leader in virtual events, and Live Nation Special Events, the national leader in incredible venues and epic events, for a candid conversation about the future of hybrid events in the “next normal.”

    During this interactive session, you’ll learn:
    How hybrid events are a popular way of holding a “responsible” gathering without endangering safety.
    How to host a compelling, successful hybrid event that engages audiences.
    How to create a hybrid event that provides value and unique content, ensuring excitement for all participants.
    The latest trends and best practices with in-person and hybrid events in the “next normal.”

    Are you going to deliver something unique that no one else is? Join this interactive session to understand the latest trends and best practices with in-person and hybrid events as we embrace the “next normal.”
  • 2021 Supply Chain Outlook with Reuters: Bridging the Gaps in Your Operations
    2021 Supply Chain Outlook with Reuters: Bridging the Gaps in Your Operations
    Jeff Rivera COO Lineage Logistics, Sean Harapko Supply Chain & Operations Regional Leader EY, Evi Cohen Appian Recorded: Nov 18 2020 58 mins
    During this Reuters panelist discussion, topics include:

    Explore the key impacts of 2020 on supply chain operations and discuss what is needed for businesses to successfully outline and implement a progressive and resilient strategy to drive growth, manage ongoing risk and maintain quality of products for customers.

    With increasing eCom requirements, shifts in logistics capabilities and fast paced inventory management fluctuations, where should companies aim to remove blockages and replace redundant, highly error-prone processes with automation to match the renewed need for speed, flexibility and accuracy?

    Discuss the drawbacks of overly complex supply chains - layered with silos that contribute to a lack of communication and operational visibility - and analyze how best to overcome these obstructions and bridge the gaps in your supply chain processes to drive up efficiency.
  • Quarantine: How I Survived The Diamond Princess Coronavirus Crisis
    Quarantine: How I Survived The Diamond Princess Coronavirus Crisis
    Gay Courter Recorded: Nov 18 2020 57 mins
    A passenger’s story of fighting for her—and everyone else’s—rescue from the cruise ship with the first major outbreak of COVID-19 outside China. What happens when you find yourself at the epicenter of a global crisis over a contagious new virus? Bestselling writer Gay Courter and her filmmaker husband learned the answer to that question in early February 2020, just as they were about to disembark from the Diamond Princess in Tokyo after a dazzling two-week southeast Asian cruise.

    Weeks before lockdowns and social distancing became the new normal, the Courters and their shipmates suddenly found themselves trapped in a posh penitentiary—courtesy of the Japanese Ministry of Health. Confined to their cabin and its balcony, they watched in terror as more and more sick and contagious passengers were loaded into ambulances and the world’s press swarmed the port.

    Rather than passively endure their nightmare-come-true, they launched a campaign to get themselves and everyone else off the ship. With the help of the global media and some well-placed connections, they managed to influence high-ranking U.S. government officials—right up to and including the White House—to bring everyone home to safety.

    The COVID-19 crisis has affected the entire world. In her inimitable, long-admired voice, Gay Courter tells how it feels to wonder if you will be the next victim.
  • The New P&L discusses courage and definitions of success with Michelle Mercier
    The New P&L discusses courage and definitions of success with Michelle Mercier
    Paul Spiers, Founder, The New P&L - Principles & Leadership in Business Podcast series Recorded: Nov 18 2020 37 mins
    The entrepreneurial journey can be richly rewarding in many ways. It can also be challenging and filled with self-doubt as the entrepreneur battles both the external and internal voices that question the worthiness of their entrepreneurial idea and their ability to successfully deliver it.

    This week, The New P&L speaks to Business Strategy Coach and 'The Resilient Entrepreneur podcast host, Michelle Mercier. Four years' ago and with a young and growing family, Michelle made the bold decision to step out of the relative comfort of a senior role at a Fortune 500 company - with all the consistency and financial security that offered - and into the brave new world of entrepreneurialism.

    We discuss with Michelle the trigger point - the moment at which she knew she had to take that first bold step to becoming an entrepreneur; the trials, challenges and opportunities along the way and how her definition of what entrepreneurial success looks like has changed along the way.
  • Recruiter Real Talk: Great Recruitment Marketing, Better Candidates
    Recruiter Real Talk: Great Recruitment Marketing, Better Candidates
    Eddie Moncayo, VP of Talent Acquisition, JumpCrew; Jobvite Team Recorded: Nov 17 2020 45 mins
    Come hear about how recruiting like a marketer makes a difference with our panelist from JumpCrew as he chats with the Jobvite team.
  • Master IT workflows in federal and government
    Master IT workflows in federal and government
    Bob Osborn, Kristen Hoyt, and Bill Hansey of ServiceNow Recorded: Nov 17 2020 62 mins
    Keeping IT operations running smoothly is essential in the new normal. Join our webinar on connecting people, functions, and systems—driving innovation, increasing business agility, and unlocking productivity.

    By attending, you’ll learn how to master IT workflows in federal and government, including how to:
    -Automate and streamline work by consolidating to a single platform for government
    -Deliver resilient service experiences to support changing needs
    -Scale IT to gain real-time visibility and innovate to establish your digital leadership
  • Diversity and Inclusion 3.0
    Diversity and Inclusion 3.0
    Lexy Martin, Wes Wu, Carla Williams Recorded: Nov 17 2020 53 mins
    Diversity is about being invited to the party. Inclusion is more than being asked to dance. It’s dancing, it’s choosing the music, and it’s being part of the party planning.
    In this webcast, we will explore the historical progression of curating a diverse workforce and how organizations can leverage analytics to solidify a culture of inclusion through the power of advanced analytics.

    What you’ll learn:
    • How to measure program results
    • How to link the impact of inclusion initiatives to business results
    • How organizational network analysis is used to understand inclusion

    About the presenters:
    Lexy Martin is a respected thought leader and researcher on HR technology adoption and its value to organizations and workers alike. Known as the originator of the Sierra-Cedar HR Systems Survey, she now works at Visier continuing her research efforts on workforce intelligence, and works closely with customers to support them in their HR transformation to become data-driven organizations. Lexy is Principal, Research and Customer Value at Visier.

    Wes Wu is a Human Capital leader and strategist, who transforms organizations for the rapidly changing workforce of the future. He is an early adopter of HR robotics and is skilled in delivering evidence-based business, human resources, and operational outcomes grounded in data analysis and insights.

    Carla Williams leaning on her 20-plus years of HR experience in talent management, leadership development, operations, and technology, Carla has a passion for improving how work gets done by integrating technology into business processes. In her last human resources role before joining Visier, she built a Global HR Services team, focusing on delivering expertise in project/change management, process design and improvement, technology, and analytics.
  • Next Steps for Returning to the Workplace
    Next Steps for Returning to the Workplace
    Jeff Becker, Forrester Senior Analyst and Josh Seeman, Senior Director Appian Recorded: Nov 17 2020 52 mins
    As companies start to return to the workplace, safety is of the utmost importance. For most companies, this is uncharted territory. Appian will host Forrester for a joint discussion looking into the trends they are seeing for both a productive and safe return to the workplace during this time. Join Forrester’s Senior Analyst, Jeff Becker, and Appian’s Josh Seeman, Senior Director, for a fireside discussion that will take a deeper look at what organizations have needed from a technical perspective to successfully return their workforce to the office.
  • Hiring the right people for the right job: Insights from a Managing Director
    Hiring the right people for the right job: Insights from a Managing Director
    Stephen Rogers, Managing Director of Right People Right Jobs and Elne Janse van Rensburg, Business Psychologist Recorded: Nov 17 2020 44 mins
    “80% of turnover is due to a bad hire. 60% of bad hires will negatively affect the performance of other team members. 39% of businesses report a productivity decrease as a result of a bad hire.” (HireHive)



    Grab a coffee and join our latest customer case study webinar as Stephen Rogers, Managing Director at Right People Right Job, discusses how using Thomas’ Behaviour assessment has helped him over the years,when looking for the right behavioural fit for a specific job. 2020 has been a challenging year in the history of the world and the world of work. Operating margins have been decimated, people retrenched, markets and companies closed. Now, more than ever, it is urgently fundamental to have the right people in the right jobs as companies start recruiting again.

    Key takeaways:
    - Discover how to hire the right person for the right job
    - Understand how to use the Behaviour assessment, and its importance, as part of a robust selection process
    - Put theory into practice with this real-life case study

    This webinar is for HR professionals, leaders and managers looking to find the right fit for a role.  

    Stephen Rogers is an expert in assessing the fit of people to jobs and teams over the last 18 years. He has been making use of the Thomas Behavioural assessment for the past 12 years to connect the right person with the right job. He is dedicated to assisting clients to select, develop, manage and retain the right people to benefit their organisations.

    Elne Janse van Rensburg is a Business Psychologist at Thomas International South Africa. She assists key clients with their recruitment function and creating and implementing training and development interventions to improve individual and team performance.
  • Warning! These Habits & Traits Could Make You a Toxic Leader
    Warning! These Habits & Traits Could Make You a Toxic Leader
    Deb Calvert Dec 1 2020 4:00 pm UTC 45 mins
    Check yourself before you wreck yourself!

    The habits and traits that make you so effective in your current role may not translate well in a next-level job... or maybe you've already taken that next-level job and can't figure out why things aren't working out. It may be time for a re-set. Tune in for this presentation to learn more about:

    -- the 12 classic career roadblocks and blindspots that can trip you up
    -- what works on the front line but doesn't work in management
    -- what managers need to leave behind when they become executives
    -- the impact of toxicity in supervisory and management level roles

    You'll also get access to a free tool with practical tips you can use right away if any of the toxic warning signs show up for you.
  • Two Talented: Employee Referrals
    Two Talented: Employee Referrals
    Chris Le Breton, Co-Founder, Rolepoint; MT Ray, TA Consultant; Josh Anderson, SVP of Recruitment, Teach for America Dec 1 2020 7:00 pm UTC 44 mins
    Two energizing personalities + a hot, relevant topic = a session you won’t want to miss!

    Join us as we talk with MT Ray, founder of MilesRay Talent, and Josh Anderson, Senior Vice President of Recruitment and Admissions at Teach for America, about how to engage and incentivize employees to help you meet your recruiting goals.
  • Advancing Digital Identity and Signatures in the Nordics
    Advancing Digital Identity and Signatures in the Nordics
    Rammtin Avar, Senior Solution Consultant Dec 2 2020 8:00 am UTC 51 mins
    Over the last few months organisations have been embracing fully digital interactions to remain competitive and deliver the experiences customers want remotely. As businesses are becoming ever more global, it’s critical to ensure compliance with the vast array of international regulations and security requirements that govern the digitisation of traditionally paper-based processes.
    In this webinar, we’ll explore the benefits and challenges of different types of electronic signatures (from simple to qualified) as well as how digital certificates increase compliance and security. Additionally, you will learn why businesses are magnifying the benefits of modern e-signatures with our easy-to-use cloud signatures.

    The session will cover:
    •Adobe Sign, a cloud-based, enterprise-class e-signature service that lets you replace paper and ink signature processes with fully digital e-signature workflows
    •The different types of digital identity (eID) issued by Nordic Identity Providers: Bank ID (Sweden and Norway), Nem ID (Denmark), FTN ID (Finnish Trust Network).
    •How to ensure compliance with different laws and regulations.
    •Cloud signature demo and use cases
    •Q&A

    We’ll be joined by guest speaker Francesco Vetrano from Intesi Group who will talk about how identity assurance is the critical point behind the validity of any e-signature service. Francesco will share how to identify and onboard your customers by using Intesi Group Know Your Customer (KYC) or services allowing authentication with existing Digital Identity issued by Nordic Identity Providers.

    Speakers:
    Rammtin Avar, Senior Solution Consultant Adobe
    Francesco Vetrano, Business Development, Intesi Group
  • Event Experts: Virtual Events 101
    Event Experts: Virtual Events 101
    Vanessa Lovatt (Glisser), Steve Budd, and Andy Burden (Substribe) Dec 2 2020 3:00 pm UTC 30 mins
    Virtual Events 101: First-hand lessons learned for running your first ever Virtual Event

    Steve Budd and Andy Burden are globally respected for their understanding of subscription-based B2B businesses and know just how important it is to leverage events to build such businesses.

    As well as coaching their clients through leveraging events as part of their growth strategies, they have also made the pivot to virtual themselves in 2020 and ran their first-ever virtual event in October 2020. This event has already been described as 'the best virtual events I've been to this year' by one of their event attendees and they'll be sharing their lessons learned along the way.

    Heavily focused on human interactions, group sharing, and meaningful engagements, the Substribe event ran on five individual days, each with a core theme, and they were spread across a three-week window.

    In this webchat they will share how they prepared speakers and engaged attendees into contributing as well as listening, and what they found most challenging about designing and delivering their first-ever virtual event.
  • The ITAM Triforce: Discover the power of SAM, HAM, and the CMDB
    The ITAM Triforce: Discover the power of SAM, HAM, and the CMDB
    Daniel Slocum and Eric Martinez of ServiceNow ITAM Dec 2 2020 4:00 pm UTC 57 mins
    The workforce is rapidly changing in the new normal, and your asset management must adapt—requiring increased visibility into your hardware and software estate. Otherwise, the risk of IT overspending will continue to grow.

    Hardware Asset Management (HAM) is a powerful starting point for a robust CMDB—empowering the asset and discovery data Software Asset Management (SAM) needs. Join us as we walk through how you can:
    -See how SAM, HAM, and the CMDB work together for optimal ITAM practices and workflow
    -Showcase SAM, HAM, and CMDB relationships and workflows by demoing cross-product use cases
    -Understand the value ITAM can deliver to your organization’s teams and departments—driving down IT spend and providing crucial data to decision-makers and stakeholders
  • How Giving Continues to Change the World
    How Giving Continues to Change the World
    Erica Waasdorp Dec 2 2020 5:00 pm UTC 60 mins
    This webinar describes the tremendous value of giving to both the donor, and the nonprofits you support by doing so. Discussed are the ways to give the most impact to organizations, to include monthly gifts, matching gifts, workplace gifts and more.

    You’ll learn:
    - The ways to make a gift that fits anybody’s budget.
    - The ways to approach donors that will make them more likely to give.
    - The tremendous impact you make with your gifts to the nonprofits you support.
  • Diversity and Inclusion: Rethinking workplace diversity
    Diversity and Inclusion: Rethinking workplace diversity
    Organisational Psychologists Mollie Tatlow and Arianna McMechan from Thomas International Dec 3 2020 2:00 pm UTC 45 mins
    Top quartile companies for diversity were found to be more likely to financially outperform industry medians than bottom quartile companies for gender diversity (by 16%) and ethnic diversity (by 35%) (McKinsey & Company, 2017).

    Workplace diversity is far more than just a moral issue. Organisations can harness the difference in people to help them become more successful, more innovative, more skilled and better able to cater to their diverse clients’ needs. However, putting steps in place to build a diverse workforce is not enough. So what can you do?

    Join Mollie and Arianna as they discuss the importance of having a D&I strategy in your recruitment and people processes, how to cultivate an inclusive workforce and the challenges you may come across.

    Key takeaways:
    - Why is diversity important in the workplace?
    - Interesting statistics on bias, diversity and inclusion
    - How you can cultivate diversity in the workplace

    This webinar is for HR professionals, leaders and managers looking to improve their diversity and inclusion strategy by addressing unconscious bias in the workplace. 

    Mollie has an Occupational Psychology MSc with University of Leicester and is a Research Assistant within the Global Science Team. She is mainly responsible for carrying out academic research in relation to psychometric assessments and validating concepts to help inform new product ideas. Her dissertation focused on the impact of trait emotional intelligence on workplace outcomes.

    Arianna has a Masters in Organisational & Business Psychology from UCL and is a Research Assistant within the Science Team at Thomas International. Her dissertation focused on the relationship between personality traits and organisational outcomes and the moderating impact of self-awareness. Arianna is involved in running validation and reliability studies for psychometric tools, conducting academic and client research for product innovation and analysing data through statistical analysis.
  • Rethinking digital document capabilities as a business necessity
    Rethinking digital document capabilities as a business necessity
    Sam Higgins, Principal Analyst for CIOs, Forrester Research Dec 3 2020 2:00 pm UTC 47 mins
    Adobe commissioned Forrester Consulting to evaluate how digital document processes are supporting business continuity and strengthening organisations’ business resilience in a post-pandemic world.

    Register for the live webinar and ask our panelists about the top 3 findings from Forrester Consulting:

    1. Digital document processes help organisations maintain business resilience
    2. Digitising document processes reduces business risk and opens up revenue opportunities
    3. Digital document processes are becoming standard practice and will help improve customer and employee experience in the long term

    Speakers:
    Sam Higgins, Principal Analyst for CIOs, Forrester Research
    Mark Greenaway, Head of North Europe Enterprise, Adobe
    Tony Bambury, Senior Solutions Consultant, Adobe.
  • Empathetic Customer Experience – Changing the Thinking
    Empathetic Customer Experience – Changing the Thinking
    Alan Webber, VP Customer Experience - IDC, David Roberts, CEO - Alchemer, Jeannie Zeames, Dir. of Growth Marketing - Alchemer Dec 8 2020 5:00 pm UTC 57 mins
    Engaging the Customer by Creating Intimacy Through Technology

    Today’s customers have created the “experience economy.” Over 73% of customers say a good experience is key to brand loyalty. Enterprises are increasing technology investments that build an empathetic relationship with customers and create intimacy.

    Join industry experts Alan Webber, VP Customer Experience at IDC and David Roberts, CEO at Alchemer as they discuss:

    • How to build an empathetic relationship between customers and brands
    • A clear path to implement customer-centric transformation
    • The importance of technology in strengthening customer experience and driving business outcomes
    • Ways to take the voice of the customer out of dashboards and put it into the hands of team members
  • Recruiter Skills Sessions: How to use Audiences to Improve Recruiting Results
    Recruiter Skills Sessions: How to use Audiences to Improve Recruiting Results
    Amy Hughes, Sr. Director, Customer Enablement, Jobvite Dec 8 2020 7:00 pm UTC 22 mins
    Attendees will learn the true meaning of targeted audience planning and the importance it has on an organization’s talent pipeline. In this class, attendees will learn the definition of a targeted audience, strategy & tactics to build recruitment marketing plans for specified target audiences, the differences between personas, segments, and audiences, and what results and KPIs are most important to audience planning success.
  • RPA only - war gestern!  RPA und Hyperautomation: die Reise geht weiter! -DE
    RPA only - war gestern! RPA und Hyperautomation: die Reise geht weiter! -DE
    Konstantin Riegel & Benedikt Blaser Dec 9 2020 9:00 am UTC 60 mins
    Herzlich Willkommen zu unserem deutschsprachigen Webinar von Automation Anywhere: RPA only - war gestern! RPA und Hyperautomation: Die Reise geht weiter!

    Was macht namenhafte Unternehmen in der digitalen Welt so erfolgreich?
    Die Hersteller werfen mit Begrifflichkeiten nur so um sich: aber was steckt dahinter?
    Gemeinsam möchten wir hinter die Kulissen von ML, AI und IDP blicken und dann diese Möglichkeiten auf Ihre Prozesse anwenden.

    Erfahren Sie hierzu mehr in unserem Webinar am 3. Dezember um 10:00 Uhr:

    Wo liegt Ihr Vorteil von KI und Maschine Learning?
    • Die Digital Workforce (Bot) lernt vom User
    • Die automatisierte Analyse von Daten, um Prognosen zu treffen
    • Die automatisierte Verarbeitung unstrukturierter Daten
    Fazit: Setzen Sie Ihre Ressourcen effizienter ein!

    Sein Sie herzlich eingeladen, gemeinsam mit unseren Experten Konstantin und Benedikt Ihre individuellen Fallbeispiele auch in einem anschließenden Q&A zu betrachten.

    Go Be Great - Hier geht es zur Registrierung!

    Wir freuen uns auf Sie
    Ihr Automation Anywhere Team
  • Intelligent Process Automation for the Mortgage Industry
    Intelligent Process Automation for the Mortgage Industry
    Jag Chopra, COO of The Loan Store (TLS); Vivek Shivpuri, CEO -MozaIQ & Aditi Charnoubi, Automation Anywhere Dec 9 2020 5:00 pm UTC 61 mins
    Robotic Process Automation (RPA) combined with AI (Intelligent Automation) are the next generation technologies to help Mortgage & Title companies improve loan fulfillment metrics, lower Cost of Loan and provide better customer experience. RPA helps to automate manual, repetitive, rules-based tasks, whereas, AI techniques are critical in the setup of foundational processes: essentially, file categorization / indexing along with extraction of relevant business data from unstructured Mortgage documents.

    Leveraging Automation Anywhere’s RPA and Cognitive platforms, MozaIQ has built solutions that are driving a paradigm shift in deploying “Digital Works”, teaming closely with human workers to exceed business expectations. Our solutions integrated into our client platforms are immediately adding value.

    Join us as we demonstrate our Mortgage Digital Workers in action. You will hear from Jag Chopra, COO of The Loan Store (TLS), a Wholesale Mortgage Lender; Vivek Shivpuri, CEO of MozaIQ and Aditi Charnoubi, Sr. Director of Cognitive at Automation Anywhere as they discuss:

    Digital transformation via automation – a must have in the mortgage sector

    * How MozaIQ solutions provide meaningful ROI to Mortgage and Title companies in the automation journey

    * The TLS story and how they have successfully deployed digital workers to the Loan Origination process and the benefits they are seeing from automation

    * Understand the challenges in implementing automation in the Mortgage eco-system.

    * This webinar is intended for Mortgage and Title Executives who would like to understand the viability of incorporating targeted intelligent automation solutions, in aggressive timelines, to gain an attractive ROI.
  • How do I pick the best Thomas Report for development projects?
    How do I pick the best Thomas Report for development projects?
    Julia Jones, Head of Training and Kira van Niekerk, Global Trainer Dec 10 2020 2:00 pm UTC 30 mins
    Join our LIVE interactive Q&A session for Thomas customers, in which our experts will share practical tips, good practice insights and easy-to-adopt guidance. Using assessments and reports more effectively in your business, to meet the recognised challenges of smart and rapid recruitment and development decisions, has never been easier.

    Head of Training, Julia and Global Trainer Kira, will provide easy to digest information about the wide variety of reports and their uses available in the Thomas Hub. You can pose your questions to them in advance or during this interactive and engaging live session.

    Key takeaways:

    - Understand the breadth of reporting available
    - Distinguish between reports for different use cases and be able to plan consistency within your business
    - How managers can use the reports to streamline their people processes

    This webinar is for Thomas customers looking to improve their use of assessments and to understand how to use the wide range of reports available.

    Julia Jones is Head of Training working with teams in both an advisory and delivery capacity. She has worked with Thomas assessments for over 16 years and has created and developed training programmes for all levels across a variety of organisations, including leadership programmes, enhancing sales performance and strategic direction programmes for teams and individual development.

    Kira van Niekerk, Global Trainer at Thomas International, is a registered psychometrist who has a passion for people excellence and the promotion of self-awareness at the individual, team and organisational level. She has experience facilitating team workshops and awareness sessions, with a focus on positive psychology and personal effectiveness. Kira has worked with a variety of clients in different industries and has experience in the industrial, clinical and medicolegal fields. She is also a certified mindfulness life coach.
  • Now on Now: How ServiceNow uses Now Intelligence
    Now on Now: How ServiceNow uses Now Intelligence
    Vijay Kotu, Vice President, Analytics and Rajeev Sethi, Senior Director, Employee Experience both of ServiceNow Dec 10 2020 5:00 pm UTC 58 mins
    The Now Platform® Orlando release offers an incredibly rich set of artificial intelligence (AI) capabilities and analytics, helping you and your team work smarter and faster. Join us to learn how these features can help further empower your organization!

    In this webinar, we’ll take an insightful look into how ServiceNow® is maximizing the newest capabilities in the Now Platform to become more intelligent in responding to business needs. You’ll discover how you can:
    -Respond faster and more intelligently to business needs
    -Reduce incident volume while improving operational efficiency
    -Boost employee productivity using native AI and analytics
  • Automating Report-to-Report (R2R) process in F&A with Intelligent Automation
    Automating Report-to-Report (R2R) process in F&A with Intelligent Automation
    Ken Mertzel, Senior Director, Industry Marketing and Kashif Mahbub, Vice President, Product Marketing at Automation Anywhere Dec 15 2020 5:00 pm UTC 62 mins
    Record-to-report (R2R) processes account for nearly a third of all costs in Finance and Accounting (F&A). As expectations grow on the business outcomes, F&A needs to deliver working capital optimization, demand management and other strategic insights that influence decision making.

    Join us for an engaging discussion on using a methodical approach to categorizing and automating your R2R processes. EVCA is a framework developed by Everest Research in collaboration with Automation Anywhere that provides clear guidelines and a step-by-step guide to build your automation across F&A, HQ, IT and other business functions.

    In this webinar you will hear from Ken Mertzel, Senior Director, Industry Marketing and Kashif Mahbub, Vice President, Product Marketing at Automation Anywhere on how you can:

    * Employ the EVCA framework to evaluate your R2R processes
    * Identify the best candidate processes for automation
    * Rid yourself of the manual challenges to achieve efficient data management, reduced costs, and operational efficiency
    * Register for this webinar to get free access to the complete set of 12 EVCA papers each covering a specific business function.

    This webinar is intended for business process owners, CXOs and shared services leaders focused on increasing operational efficiency and CoE executives looking to scale their automation.
  • Master IT workflows in healthcare
    Master IT workflows in healthcare
    Drew Koerner, Kristen Hoyt, and Bill Hansey of ServiceNow Dec 15 2020 5:00 pm UTC 53 mins
    During the webinar, leaders from ServiceNow will explore how a unifying solution to bridge IT services can connect people, functions and systems to drive innovation, increase business agility and unlock productivity.

    They will also discuss how the automation will help free up money that can be reinvested to further improve IT and operations — enabling you to work better in any environment.

    Topics to be covered include:
    -Delivering scalable IT services for healthcare on a single ITSM cloud platform
    -Increasing IT agent productivity and resolving issues faster with platform-native AI
    -Creating unique service experiences that are tailored to your employees
  • Innovation Women Speak! Giving
    Innovation Women Speak! Giving
    Maica Walker Dec 16 2020 5:00 pm UTC 60 mins
    This webinar series is hosted by Innovation Women on BrightTALK's platform. For December, we are looking for speakers to discuss topics around Giving. 30 minute presentation with slides, Q&A to follow.
  • How will customer experience change in 2021?
    How will customer experience change in 2021?
    Alchemer CEO David Roberts and VP of Customer Success Ryan Tamminga Dec 16 2020 7:00 pm UTC 45 mins
    The global pandemic has dramatically reduced in-person customer engagements. How will businesses maintain a personal touch? Join Alchemer as we share our predictions for how CX will change in 2021.
  • Two Talented: Building Diverse Audiences
    Two Talented: Building Diverse Audiences
    Jeffrey Rohrs, CMO at Jobvite; Jeremy Bird, Fmr Campaign Strategist for Obama; Kellie Payne-Spencer, AVP of System TA, LCMC Dec 22 2020 7:00 pm UTC 44 mins
    Jeremy Bird, former campaign strategist for President Obama, and Kellie Payne-Spencer, AVP of System TA at LCMC Health, discuss how to get the right message to the right candidate at the right time to build diverse teams.
  • Using Your Voice to Advocate for Your Ideas
    Using Your Voice to Advocate for Your Ideas
    Deb Calvert, People First Productivity Solutions Jan 4 2021 4:00 pm UTC 45 mins
    You have ideas. You have a unique point of view. And you have a right to -- even an obligation to -- express your ideas and POV in the workplace.

    But how?

    This live video presentations is for anyone who's ever felt silenced, minimized, sidelined, marginalized, or afraid to speak up. (And isn't that all of us!?) We'll discuss:

    - What causes us to hold back
    - The unrealized cost of not expressing your own opinion
    - Why teams benefit when diverse perspectives are actively solicited
    - Starter steps for finding and using your voice more often
    - What to do if you're more introverted and want to process your thoughts before speaking up

    This presentation is for leaders at every level. Whether you are an emerging leader, still working to establish your "place" in the organization or a seasoned executive who is ready to unleash even more of your full potential, tune in for an emboldening messages that will change the way you look at self-expression.
  • Building Diverse Audiences and Anticipating Hiring Needs
    Building Diverse Audiences and Anticipating Hiring Needs
    Amy Butchko, Sr. Manager, TA Solutions, SAIC; Jobvite Team Jan 5 2021 7:00 pm UTC 52 mins
    The Jobvite team is joined by Amy Butchko of SAIC for a discussion about hiring based on business needs and tailoring messaging to specific audiences to beat the competition.
  • Recruiter Skills Sessions: Building Programs to Develop Talent Piplines
    Recruiter Skills Sessions: Building Programs to Develop Talent Piplines
    Karlee Sapp, Customer Success Training Manager, Jobvite Jan 12 2021 7:00 pm UTC 22 mins
    Before finding the right candidates to hire and onboard, talent acquisition leaders must build talent pipelines for the long-term. In this class, we'll discuss how building talent pipelines begins with strategic planning, audience identification, persona development, content planning, outbound marketing, and the measuring of recruiting pipeline metrics.
  • Two Talented: Offer to Onboard
    Two Talented: Offer to Onboard
    Peter Clare, COO, Jobvite; Chad Sowash, Host, Chad & Cheese; Elaine Orler, Founder & CEO, Talent Function Jan 19 2021 7:00 pm UTC 40 mins
    Chad Sowash, co-host of the Chad & Cheese podcast and Elaine Orler, founder and CEO at Talent Function, discuss how to convert winning candidates into high-performing team members.
  • Innovation Women Speak! Event Manager's Perspective
    Innovation Women Speak! Event Manager's Perspective
    TBD - apply on innovationwomen.com Jan 20 2021 5:00 pm UTC 60 mins
    This webinar series is hosted by Innovation Women on BrightTALK's platform. For January, we are looking for event managers to engage in a panel about their perspective of hiring and paying speakers. 30 minute presentation, Q&A to follow.
  • Recruiter Skills Sessions: Internal Mobility Programs
    Recruiter Skills Sessions: Internal Mobility Programs
    Travis McCormick, Product & Strategy Leader, Jobvite Jan 26 2021 7:00 pm UTC 24 mins
    Internal mobility as a key talent strategy can be the key to successful long-term employee engagement and development. Attendees will learn internal recruitment methods, how to create make internal roles more visible to improve retention, how to highlight promotion opportunities, and proactively fill requisitions with internal candidates.