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Human Resources

  • Managing Information Overload with a Pragmatic Global Content Strategy
    Managing Information Overload with a Pragmatic Global Content Strategy Rebecca Ray, Common Sense Advisory Live 60 mins
    The World Wide Web has, in many respects, leveled the playing field—making it possible for businesses of any size to develop an international following. But, building an multinational presence means ensuring your content is global-ready.

    Join me, Scott Abel, The Content Wrangler, and my special guest, senior analyst Rebecca Ray of Common Sense Advisory, as we discuss how to develop and use marketing personas, customer journey maps, categorization, and content tiering as the building blocks for a pragmatic global content strategy.

    Attendees will learn how to apply domestic market discipline to global rollouts, steps to follow when creating a practical strategy, and the importance of validating domestic marketing profiles to ensure they are appropriate for global use. You'll also learn how customer journey maps, auditing and categorizing of content for local markets, and establishing content tiering criteria based on hard data can help you be successful.
  • Content Science Review: Inspiration + Insight for Content Professionals
    Content Science Review: Inspiration + Insight for Content Professionals Colleen Jones, CEO, Content Science Recorded: Sep 18 2017 61 mins
    Business today is digital, and that makes content critical. Where can you get tips, advice, and inspiration for the content side of business? Enter the online magazine for content professionals—Content Science Review.

    Join me, Scott Abel, The Content Wrangler, and my special guest, content scientist Colleen Jones, for this presentation about Content Science Review. You'll learn what Content Science Review is — and what it's not. You'll discover the breadth of coverage and the benefits of both free and paid registration. If you're a writer looking to expand your influence, you'll learn how you can pitch story ideas to the editors.

    As an added bonus, the editors will share their top-three reader-contributed insights of 2017!
  • Employee Stress Management: The Best Way to Tackle Mental Health
    Employee Stress Management: The Best Way to Tackle Mental Health Chris Cutter, CEO and Co-Founder at LifeDojo Recorded: Sep 14 2017 53 mins
    Employers talk about bringing your whole self to work, but in today’s high-stress corporate environments more and more employees are struggling with issues like burnout, anxiety, and depression.

    Ignoring your employees’ mental health can lead to chronic absenteeism, presenteeism, and attrition, which majorly affect productivity, engagement, and your bottom line.

    In this webinar, LifeDojo CEO Chris Cutter will highlight the four major barriers to improving employee mental health and offer practical solutions to help you address stress management head on.

    Join this webinar to learn:

    * Why it’s currently so challenging for employers to address mental health
    * How a stress management program will help you address employee burnout, anxiety and depression
    * A step-by-step strategy for gaining broader adoption and utilization of a mental health program

    LifeDojo is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for 1 PDC for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit www.shrmcertification.org.
  • Employee & Device Monitoring – Dispelling the Myths
    Employee & Device Monitoring – Dispelling the Myths Harriet Pearson (Partner, Hogan Lovells) & Neil Thacker (Deputy CISO, Forcepoint) Recorded: Sep 13 2017 62 mins
    With the increased complexity of today’s cybersecurity threats and the need to meet regulatory compliance, organizations are looking to internal controls, employing monitoring and analytics to meet these challenges. But for many, addressing the misconceptions of employee monitoring versus managing data protection, data governance and meeting new regulatory requirements requires a new approach.

    Join Hogan Lovells' corporate data privacy and cybersecurity experts, Harriet Pearson and James Denvil, and Forcepoint Deputy CISO Neil Thacker, as they analyse the goals, requirements and considerations for undertaking security programs that involve both device and employee monitoring.

    They will discuss:


    • How device and employee monitoring can identify insider threats from accidental, malicious and compromised activities
    • Review key regional privacy regulations from 15 countries including US and EU (France, Germany, UK etc)
    • Considerations on monitoring communication channels including email, web usage, BYOD and privileged access
    • Review laws on screen video capture and keylogging
    • Approaches to behavioural monitoring to understand intent

    Presenters:


    Harriet Pearson, Partner, Hogan Lovells
    Internationally recognized as a corporate data privacy and cybersecurity pioneer, Harriet has acquired decades of leading-edge experience advising companies.

    Neil Thacker, Deputy CISO, Forcepoint
    Neil has over 20 years’ experience within the IT and Information Security industry. As Deputy CISO for Forcepoint, Neil offers advice to the security community around their security posture, business processes and the application of security technologies.

    James Denvil, Senior Associate, Hogan Lovells
    James regularly advises clients on a range of technology issues, including implementing Big Data technologies, incident response, privacy risk assessments and mitigation, and employee monitoring.
  • Elevating Intelligent Content to the Next Level
    Elevating Intelligent Content to the Next Level Michael Priestley, Rob Hanna, and Steve Manning Recorded: Sep 13 2017 63 mins
    You may already know the value of content that is constructed based on its purpose rather than just presentation. But many solutions today lock that value into one product or silo, inhibiting collaboration and reuse across the enterprise.

    The Darwin Information Typing Architecture (DITA) is a widely-adopted XML standard that delivers on this promise of intelligent content, but there are some inhibitors to adoption. Some see it as too complex. Others work to create content in compliance with an existing content format such as HTML or Markdown. With Lightweight DITA in the works, we can finally bridge the gap between the promise of intelligent content and the challenge of diverse authoring platforms and communities.

    Join Scott Abel, The Content Wrangler and his special guests Michael Priestley, one of the original architects of the DITA standard, and Rob Hanna from Precision Content, for a free one-hour online discussion designed to help you decide whether you should consider adopting DITA or Lightweight DITA.

    Are you ready for intelligent content?
  • A New Approach to Managing Work-Life Balance
    A New Approach to Managing Work-Life Balance Suzanne Brown, the founder of “Mompowerment Recorded: Sep 13 2017 61 mins
    For many women, the challenge of managing a family along with building a career or business is a daily struggle.

    In this webinar, Suzanne Brown, the founder of “Mompowerment”, will provide fascinating insights into how this can be achieved.

    Suzanne’s focus has long been on providing a path for women of all backgrounds/sectors to balance part-time work and motherhood. Through her research for her forthcoming book, Suzanne interviewed 110+ women who have successfully made that change.

    During this webinar you will learn;
    --What are the best ways to create more work-life balance
    --How to become more productive
    --How changes in population are starting to impact the workforce and what this means to you
    --Tips to get the most out of playdates
    --Ways to integrate self care into your daily routine

    About the Speaker
    Suzanne Brown is a strategic marketing and business consultant, TEDx speaker, an expert on and advocate for professional part-time working moms and author of a forthcoming book, out in mid-September. Mompowerment: Insights from Successful Professional Part-time Working Moms Who Balance Career and Family empowers moms to think differently about their career approach and work-life balance. Suzanne blogs weekly at www.mompowerment.com on topics related to helping working moms continue to achieve their career goals and be the moms they want to be.

    Visit Suzanne's website - https://mompowerment.com
  • Key eDiscovery Case Law Review for First Half of 2017
    Key eDiscovery Case Law Review for First Half of 2017 Doug Austin and Tom O'Connor Recorded: Sep 13 2017 66 mins
    The best predictor of future behavior is relevant past behavior. Nowhere is that truer than with legal precedents set by past case law decisions, especially when it relates to eDiscovery best practices. This free and CLE-approved* webcast session will cover key case law covered by the eDiscovery Daily Blog during the first half of 2017.

    Presentation Highlights

    + How should objections to production requests be handled?
    + Are you required to produce subpoenaed data stored internationally?
    + Should there be a limit to fees assessed for discovery misconduct?
    + When is data stored by a third party considered to be within your control?
    + Should courts dictate search terms to parties?
    + How can you make an effective proportionality argument to address burdensome requests?
    + Can the requesting party dictate the form of production?
    + Does storing data on a file share site waive privilege?
    + If data is intentionally deleted, should Rule 37(e) apply?
    + Is circumstantial evidence of intentional spoliation good enough to warrant sanctions?
    + Should keyword search be performed before Technology-Assisted Review?

    Webinar Presenters

    Doug Austin: VP of Operations and Professional Services, CloudNine
    At CloudNine, Doug manages professional services consulting projects for CloudNine clients. Doug has over 25 years of experience providing legal technology consulting, technical project management and software development services to numerous commercial and government clients.

    Tom O’Connor: eDiscovery Expert and Special Consultant to CloudNine
    Tom is a nationally known consultant, speaker, and writer in the field of computerized litigation support systems.
  • Managing a Global Team: Resolving Cross-Cultural Issues
    Managing a Global Team: Resolving Cross-Cultural Issues Barry Saiff, Saiff Solutions Recorded: Sep 7 2017 50 mins
    More and more organizations are taking advantage of the benefits a globally-distributed workforce can provide. Although dispersed teams promise substantial growth opportunities and a reduction in overhead costs, managing them can be problematic. The secret to success is in understanding the differences you’re likely to encounter when managing teams across borders, cultures, and time zones.

    Join me, Scott Abel, The Content Wrangler, and my special guest, Barry Saiff, CEO of Saiff Solutions, for a free one-hour webinar on resolving the most common cross-cultural team management challenges.

    In this session, using real-life examples, you’ll learn how to address global cultural differences in the way people deal with conflict, relate to authority, ask and answer questions, express respect, and practice equality in the workplace. You’ll hear useful advice—gathered from our own experience managing a global team that spans North America, Asia, and Europe. You’ll leave knowing what you need to do to succeed.
  • SAP Enable Now Community: Instructional Design for Employee Engagement
    SAP Enable Now Community: Instructional Design for Employee Engagement Amanda Maguire- Education Solution Architect, SAP Education EMEA Recorded: Sep 7 2017 34 mins
    SAP Enable Now/ Workforce Performance Builder Customers- join us live on Thursday, September 7th 2017 to get a detailed look into instructional design, from key messages to change management and powerful interactive content use.

    Amanda Maguire is a senior education architect with over 20 years' experience on business transformation programmes. With a career focused on the impacts on people – project team members, end users, suppliers and customers, Amanda has a passion for effective and engaging education, enabling people through innovative learning interventions. Her experience is wide ranging - from national to global programmes in a variety of industries.
  • Surviving Social Engineering and Ransomware Attacks
    Surviving Social Engineering and Ransomware Attacks Erich Kron CISSP, Security Awareness Advocate, KnowBe4 Recorded: Sep 1 2017 55 mins
    Throwing money at a problem doesn’t make it go away. Social engineering methods and the ‘evil genius” cyber criminals behind the attacks are furiously innovating, keeping IT off-guard.

    Attackers are moving their focus from attacking the hardened network perimeter to attacking your users. This has made Ransomware and CEO Fraud incidents skyrocket, costing billions of dollars in losses.

    How do you keep up and what are the most effective methods for securing your organization to combat cybercrime? This webinar will cover the ransomware and CEO Fraud epidemics and proven methods of protecting your organization against these phishing-based attacks, like creating a “human firewall”.
  • Hands-on Session: Cooking Up eLearning Demos in Minutes with TechSmith Camtasia
    Hands-on Session: Cooking Up eLearning Demos in Minutes with TechSmith Camtasia Kevin Siegel, IconLogic Recorded: Aug 30 2017 59 mins
    Given the easy access to off-the-shelf tools like TechSmith Camtasia, creating software demonstrations has never been easier or faster.
     
    Join me, Scott Abel, The Content Wrangler, and my special guest, Kevin Siegel of IconLogic, for this free webinar. During this high-energy, hands-on session, you will learn how to create and share micro-eLearning demos using Camtasia 9.
     
    If you have Camtasia on your computer, you will be able to follow-along with Kevin and create a software demonstration using the Camtasia Recorder. The free trial version, available at https://www.techsmith.com/download/camtasia, will work great for this session.
     
    Follow along with Kevin and take your recorded video into the Camtasia Editor and add content such as title pages, callouts, and animations. Lastly, you can share your eLearning masterpiece so it can be accessed by the widest possible audience. And you'll do it all live, and in less than an hour.
     
    Note: Participation in this event is encouraged, but not required. If you prefer to simply sit back and watch, it would be best to attend this webinar using a device with a reasonably-sized screen (such as a tablet, laptop, or desktop computer). If you would like to follow-along, you'll just need Camtasia on your computer using either the licensed or trial version. Kevin will be using the PC version of Camtasia. Because the Mac version of Camtasia is different, it is recommended that hands-on attendees use the PC version of Camtasia if possible.
     
    Takeaways:
     
    1) Best practices for recording short demonstrations using the Camtasia Recorder
    2) How to quickly produce micro-eLearning in the Camtasia Editor
    3) How to quickly share/publish content for the widest possible audience.
     
    Kevin Siegel is the founder and president of IconLogic, Inc. He has written hundreds of step-by-step computer training books on applications such as Articulate Storyline, Microsoft Word, Microsoft PowerPoint, QuarkXPress, and TechSmith Camtasia.
  • What Motivates Employees? Extrinsic vs. Intrinsic Motivators
    What Motivates Employees? Extrinsic vs. Intrinsic Motivators Aaron Adams, HR Strategy and Alignment Recorded: Aug 30 2017 32 mins
    Motivating employees is an art and a science. Is it the Extrinsic motivators or is it Intrinsic or is a combination of both?
    Aaron Adams, Head of HR Strategy & Alignment discusses what the research shows on what motivates employees to inspire them to realize their full potential.
  • On Premise or Off Premise? A Look at Security Approaches to eDiscovery
    On Premise or Off Premise? A Look at Security Approaches to eDiscovery Doug Austin and Tom O'Connor Recorded: Aug 30 2017 61 mins
    Today, when consumers are considering their eDiscovery technology choices, there are more factors to consider than ever. In addition to considering the functionality of the software application, you now also have to consider whether to buy or “rent” the application, how the software is delivered to you and whether it’s required to be within your firewall or can be an off-premises solution. This CLE-approved* webcast session will discuss different on-premise and off-premise eDiscovery solution options and considerations for each. Key topics include:

    + Drivers for eDiscovery Technology Solution Decisions Today
    + eDiscovery Industry Market Trends and Their Relation to General Industry Trends
    + What Law Firms are Saying about the Technology
    + What Industry Analysts are Saying about the Technology
    + The Cloud vs. No Cloud Debate
    + Why Not All Cloud Solutions Are the Same
    + A Comparative Approach to eDiscovery Technology
    + Putting a Face on Solutions and Risks
    + Key Components of an eDiscovery Technology Solution

    Panel Presentation Leader: Doug Austin

    Doug is the VP of Operations and Professional Services for CloudNine. At CloudNine, Doug manages professional services consulting projects for CloudNine clients. Doug has over 25 years of experience providing legal technology consulting, technical project management and software development services to numerous commercial and government clients.

    Special Consultant to CloudNine: Tom O'Connor

    Tom O’Connor is a nationally known consultant, speaker, and writer in the field of computerized litigation support systems. Tom’s consulting experience is primarily in complex litigation matters where he has worked on numerous major cases, most recently the BP litigation. He has also been appointed as a technical consultant by various federal and state courts on cases dealing with large amounts of electronic evidence and specializes in negotiating ESI exchange protocols.

    * MCLE Approved in Selected States
  • Mining Content: Encouraging Video Production Without Overwhelming Your Experts
    Mining Content: Encouraging Video Production Without Overwhelming Your Experts Justin Brock, Digital Marketing Manager Recorded: Aug 30 2017 60 mins
    If you're like most content-producing teams, the chances are good that your best content is locked up in the minds of the busiest people in the organization. How do you get all of this useful content out of their heads and in front of your customers?

    Join me, Scott Abel, The Content Wrangler, and my special guest, Justin Brock, Digital Marketing Manager at Bomgar Corporation, for this free, one-hour webinar designed to provide you with cost-effective methods of encouraging video production across your organization without overwhelming your experts.

    You'll discover how to think strategically about repurposing content your business already produces. And you'll find out how you can get additional mileage out of sales calls, live demos, employee training, and more. You'll learn how to turn internal employee training into sales and marketing content, how to churn out product demo videos without overwhelming subject matter experts, and how to get maximum value out of every video you produce.

    Takeaways

    —How to turn internal employee training into sales and marketing content.
    —How to churn out product demo videos without overwhelming your experts
    —How to get more mileage out of each video your company produces.

    ABOUT JUSTIN BROCK

    Justin Brock is the Digital Marketing Manager at Bomgar Corporation. Over the past 13 years, he's worked to turn one-off content produced by sales and product teams into evergreen content that brings in more customers. As one of the earliest employees at Bomgar, he has insight into marketing strategies that work for multiple stages of company maturity, from start-up to enterprise.
  • The Results Are In!  Workforce Mobility Benchmark Report - Vehicle Edition 2017
    The Results Are In! Workforce Mobility Benchmark Report - Vehicle Edition 2017 Jake Ernest - General Manager and Ken Robinson - Research Analyst Recorded: Aug 30 2017 46 mins
    Join us to review and gain insights on what your industry peers are doing in relation to their vehicle reimbursement programs. This webinar will help you understand areas of risk, compliance gaps, financial costs and overall fairness to employees for each program approach.
  • How to Make Great Video Software Demonstrations
    How to Make Great Video Software Demonstrations Dave McCollom and Troy Stein Recorded: Aug 30 2017 60 mins
    How can you quickly and easily show what your software can offer customers, without having to spend hours doing individual demos or filling your calendar with webinars? Video is a great solution and you don’t have to be a pro to create a great demo.

    Join me, Scott Abel, The Content Wrangler, and my special guests Dave McCollom, Camtasia Customer Insights Manager for TechSmith, and Troy Stein, Camtasia General Manager for TechSmith, for this free, one-hour webinar. Dave and Troy will share the lessons they have learned from 20 years of making software demonstrations, the basics of product demo videos, some tips and tricks to get you started, and some pitfalls to avoid.

    Attendees will also gain a better understanding of what a demo video is, hear about best practices for good demo videos, and learn how to get started making your own demo videos, including how to make your demo videos stand out, and tips to keep in mind for your various audiences and distribution channels (including YouTube).
  • How to Get Noticed in Your Current Job
    How to Get Noticed in Your Current Job Brenda Piazza, Director of Cybersecurity Compliance and Executive Board Member, CBIZ Women’s Advantage at CBIZ MHM, LLC Recorded: Aug 29 2017 60 mins
    Do you sometimes feel that your hard work is "invisible"? Perhaps you do such good work on a regular basis that your management team takes you for granted. Perhaps, because of this, you're no longer recognized and rewarded for your efforts, as you once were.

    During this talk in the "Women in Tech" series, Brenda Piazza will share her 25+ years of experience becoming visible, noticed by management and promoted extensively. She will discuss the issues faced by those that are ‘invisible’ and how to get ‘noticed’ by management thus leading to your achieved goals and promotions.

    Join this interactive Q&A webinar as we discuss:
    - What are your goals moving forward (promotion, new career, etc.)?
    - What appears to be ‘important’ to executive management?
    - How can you report results that ‘matter’ to executive management?
  • Empower Every Agent to be Your Best Agent
    Empower Every Agent to be Your Best Agent Justin Robbins, Amy Millard Recorded: Aug 25 2017 59 mins
    Smartphones, tablets, and wearable technology all make life more convenient, but when one thing goes wrong in our “World of Connected Things”, it can be a nightmare for consumers and support teams.

    Today’s customers want easy and immediate solutions to their problems. Contact center managers and agents are under increased pressure to achieve first contact resolution and lower cost per contact, all while lowering handle time and improving customer satisfaction. This can feel overwhelming, but with the right training, processes, and technology it doesn’t have to be so stressful!

    ICMI Senior Analyst Justin Robbins will reveal today’s biggest challenges for multichannel contact center agents, and Amy Millard, VP Marketing, Support.com will share how you can take your support to the next level by optimizing live customer support interactions. Plus, you’ll learn how to simplify and transform both the agent and customer experience.
  • Supercharge Employee Referrals with Teamable
    Supercharge Employee Referrals with Teamable Daniil Karp, Director of Marketing and Joe Totten, Director at Teamable Recorded: Aug 24 2017 30 mins
    Did you know? Referred candidates are hired at a rate that is 8X higher than candidates from all other sources. That translates to significant cost reductions and time efficiencies for your organization.

    Tune in for a quick look at how Teamable is helping companies identify, engage and hire top talent with employee referrals.

    We’ll cover:

    - The data behind the power of referral recruiting
    - Optimizing employee referrals to get the candidates you want
    - How to leverage employees’ social networks to source passive candidates
    - Building a tracked referral pipeline

    You'll leave the webinar with an understanding of how top talent orgs run and optimize their employee referral programs and what you can do to get started.
  • The Essentials of High Potentials: Sustaining and Retaining Your BEST!
    The Essentials of High Potentials: Sustaining and Retaining Your BEST! Kathleen Clancy Jefferson, Ph.D Recorded: Aug 24 2017 61 mins
    Lunch+Learn Series -

    Did you know that research shows that high potential (HIPO) talent is the critical business differentiator in the Human Age? And, that organizations who successfully identify and develop high potential leaders gain measurable financial performance advantages over their peers? Despite the best intentions, many organizations sabotage the success of their high potential programs by not thinking through some of the basic processes associated with candidate selection and ongoing strategic development. As a result, key talent in the organization may become discouraged and disengaged – and your investment of time and resources in their growth may not deliver the return you expect.

    Jonathan Talman - Director, Talent Development at Pinnacle Foods and Velda Warren - Senior Leadership Development Lead at the Workplace Safety and Insurance Board (WSIB) will join us in a lively panel discussion about:

    + lessons learned in avoiding some common missteps
    + implementing an intentional behavior-based approach to HIPO identification
    + integrating time-tested best practices in executing a highly experiential HIPO Architecture.
  • Trainer's Corner: Ask a Trainer
    Trainer's Corner: Ask a Trainer Melanie Rogers, Training Lead at Rosetta Stone Recorded: Aug 23 2017 59 mins
    Join us for our monthly K-12 webinar series, Trainer’s Corner. Each month we will share information and ideas to help schools and districts make the most of their language-learning implementations.

    Have a question you’ve been wanting to ask? Our Training Team Lead, Melanie Rogers, is all set to answer questions from K-12 users to help them get the most out of the Rosetta Stone program in their classrooms in this months' webinar.

    Register now!
  • Let’s Talk Leadership
    Let’s Talk Leadership Lori Kleiman, SPHR SHRM-SCP Recorded: Aug 23 2017 45 mins
    5 Steps to Making an Impact

    Taking your career to the next level is not always as easy as doing a great job where you are today. Do you struggle with getting your managers attention? Do you feel stuck in compliance and administration? How do you expand your perspective and get the recognition you deserve? The answers lie in taking control of your own career. Moving to the next level often requires a different skill set then being just a great HR professional. This session will focus on what you need to do to be the strategic executive who is action-oriented and embraces technology to drive your personal career plan forward. This session is designed to empower you to integrate your HR career with the rest of the organization – and give you the voice to take your career anywhere you want to go!
  • Flexibility at Work
    Flexibility at Work Jeremie Brecheisen Sep 19 2017 5:00 pm UTC 60 mins
    Log in for Gallup’s research on the future of work. Find out the number one competitor for women employees, how generational differences are shaping the workforce, and which benefits can actually push employees to switch jobs.
  • Fast Track to Career Bliss: How to Dig Deep, Discover Your Right Work & Succeed
    Fast Track to Career Bliss: How to Dig Deep, Discover Your Right Work & Succeed Kathy Caprino, M.A., internationally-recognized women’s career success and work-life expert Sep 19 2017 5:00 pm UTC 75 mins
    This powerful and transformative webinar is designed with the needs and desires of professional women in mind, to help you:

    •Uncover your amazing gifts, talents, and strengths
    •Gain deeper insight into how to move forward to shine your unique light and make a bigger impact
    •Identify the best direction and action for you now
    •Learn the five key steps to take before you make ANY change
    •Understand your preferred action-orientation style and what that means for your life and career

    About the Speaker
    Kathy Caprino, M.A., is an internationally-recognized women’s career success and work-life expert, leadership consultant, speaker, and trainer dedicated to the advancement of women in business. A featured contributor on women’s careers, business, and leadership for Forbes, Huffington Post, and LinkedIn, she is also the author of Breakdown, Breakthrough: the Professional Woman’s Guide to Claiming a Life of Passion, Power, and Purpose. A champion for working women, Kathy is a former corporate vice president, a trained psychotherapist, a specialized career and executive coach, and a sought-after writer and speaker on women’s issues. She is the founder and president of Ellia Communications, Inc., and the Amazing Career Project, supporting women to build successful, rewarding careers of significance.
    Visit Kathy’s website: http://kathycaprino.com
  • [Google Case Study] Optimizing Content for Improved Translation Effectiveness
    [Google Case Study] Optimizing Content for Improved Translation Effectiveness Jon Ann Lindsey, Google and Val Swisher, Content Rules Sep 19 2017 5:00 pm UTC 60 mins
    We’ve all heard advice about how to improve source content. These tips and tricks usually sound like perfectly reasonable suggestions. Common sense, right?

    But, where's the proof that these so-called best practices actually improve customer experience? In 2016, content strategists from Google visited 11 countries to talk to customers in order to find out what these real people actually want and need from their content. As it turns out, lessons learned from Google customer feedback research provided some surprising results.

    Join me, Scott Abel, The Content Wrangler and my special guests, content strategy manager, Jon Ann Lindsey (Google) and global content strategy expert, Val Swisher (Content Rules), for a lively discussion about the importance of getting feedback before you make decisions about how you’ll translate and localize content. You'll learn several ideas you can use to adjust your source content so that your translations are improved. You’ll see lots of examples from content in the real world and leave with actionable items that you can implement immediately.

    You will learn which problems Google found (they weren't just the usual suspects) and to make big improvements in your content that are easy to implement. And you'll discover why overtly "empathetic" language and reassurances don't always serve the needs of customers.

    This program is brought to you by LocWorld35 Silicon Valley: The conference for global business. www.locworld.com
  • Deliver In-App Training for SAP S/4HANA with SAP Enable Now
    Deliver In-App Training for SAP S/4HANA with SAP Enable Now Jennifer Orlev, Solution Expert - Enablement Sep 20 2017 8:00 am UTC 60 mins
    SAP Education is launching a series of 30 minute live interactive sessions on Wednesdays as from September 13th. You will join thought leaders to find out how your company can benefit from SAP® Education best pratices to enable successful adoption of SAP S/4HANA in support of your transformation goals.
  • Career Management Culture: The Importance of Building One, and the Cost of Not.
    Career Management Culture: The Importance of Building One, and the Cost of Not. John F. Sinclair + Colleen Neil-Dal Bello, Right Management Sep 21 2017 5:00 pm UTC 60 mins
    Lunch+Learn Webinar Series -

    As competition for talent continues to grow increasingly fierce and voluntary turnover rates are on the rise, a new reality has recently emerged in the mindset of the modern workforce: Career Management is extremely important to individuals and is gaining importance as a key deciding factor of whether talent will stay—or leave—an organization.

    Employees now expect employers to provide them with opportunities to help develop their careers. And they will seek it from other organizations if their current employer does not meet this need effectively.

    Right Management recently conducted research on the importance of career and uncovered that CAREER is increasing as the primary driver of employee retention and engagement.

    Join us as Colleen Neil-Dal Bello and John Sinclair from Right Management share research and best practices regarding:

    +The shift from “Job for life” to “Career for me”
    +Tying career management to strategic business objectives
    +Building a culture of career management
    +Benefits such as strengthening employment brand, attracting and retaining key talent, building strong leadership pipelines, and increasing employee engagement

    The world of career management is changing. Is your organization ready?
  • Make better L&D Decisions with Insights for Employee Effectiveness
    Make better L&D Decisions with Insights for Employee Effectiveness Filip Reese and Fresia Jackson Sep 21 2017 5:00 pm UTC 60 mins
    360° feedback is widely understood as valuable tool to help employees and managers develop. Crucial, but often overlooked, is that an organization's individual feedback in aggregate can provide a useful lens into the organization's L&D needs, insight into the ROI of L&D programs, and reveal what kinds of strengths it values in employees.

    You'll learn how to use Culture Amp Employee Effectiveness to:

    - Move from individual feedback to organizational insight
    - Better understand opportunities for organizational wide learning and development
    - Use data from individual feedback to asses the impact of L&D investments
  • Forging our Future with ARKit: Balancing Tech Investments in Augmented Reality
    Forging our Future with ARKit: Balancing Tech Investments in Augmented Reality John Buzzell, Ricardo Olivo Sep 21 2017 6:00 pm UTC 60 mins
    Apple and Google have joined the call for an Augmented Reality future, bringing hundreds of millions of users with them. Given multiple visions for the massive opportunity ahead, how should we divide our efforts? In this webcast, you’ll hear expert opinions from a group living this challenge. VR/AR Association Marketing Committee Chair John Buzzell and YOU ARE HERE technology lead Ricardo Olivo will reveal their journey – from Vuforia and HoloLens to ARKit and beyond – covering use cases, technology insights, hardware challenges and more. You’ll learn where to place your bets, and how to make the most of this transition. This session will also include 30 minutes of Q&A to help you make sense of your VR/AR options.
  • Comment les Types perçoivent-ils le temps ?
    Comment les Types perçoivent-ils le temps ? Audrey Costalin Sep 22 2017 9:30 am UTC 45 mins
    Comment percevons-nous le temps ? La relation au temps est très personnelle et en même temps très concrète car elle guide nos actions au quotidien. Elle peut également expliquer le style de communication entre collaborateurs lors de réunions par exemple.
    Quelles informations nous apporte la connaissance des Types MBTI ? Qu’est-ce qui guide notre orientation vers le passé, le présent ou le futur ?
    Lors de ce webinaire, nous vous présenterons les résultats des dernières recherches sur ce sujet, et vous pourrez ainsi aller plus loin dans la dynamique des Types. La Saga MBTI continue, le casting se concentrera sur quatre personnages principaux, alors préparez-vous pour un voyage dans le temps …
  • Trainer's Corner: 25 Years and Counting
    Trainer's Corner: 25 Years and Counting Jack Marmorstein, Product & Sales Strategy at Rosetta Stone Sep 22 2017 6:00 pm UTC 60 mins
    Join us for our monthly K-12 webinar series, Trainer’s Corner. Each month we will share information and ideas to help schools and districts make the most of their language-learning implementations.

    Learn about the inner workings of Rosetta Stone, and why it works with Jack Marmorstein. He'll share what he's learned from working with the program and our clients for his 19 years at Rosetta Stone.
  • System Without a Strategy? Diagnosing Content Management Problems
    System Without a Strategy? Diagnosing Content Management Problems Regina Lynn Preciado Sep 26 2017 5:00 pm UTC 60 mins
    You bought the content management system, you migrated your content into it, and you might even have implemented DITA. So why is your content management such a mess? Content management projects have a way of sprawling into content un-management, especially if your organization started with a system but did not have a strategy.

    There are several areas in which content management can become content “manglement.” The good news is, you’re already thinking in terms of managing your content, and chances are you can get things back on track.

    Join me, Scott Abel, The Content Wrangler, for this free, one-hour webinar along with my special guest, Regina Preciado, a content strategy consultant who helps companies transform how they organize, manage, and leverage content. Regina will take a look at what went wrong—and help you come away with a plan for diagnosing your specific content management issues, and how to start treatment. Regina will talk about where things are most likely to get messy; how to figure out what’s really gone wrong—it’s (probably) not “everything,” and the steps you can take immediately to diagnose—and start treating—your specific content situation.
  • The Total Economic Impact of Forcepoint Web Security And Email Security Cloud
    The Total Economic Impact of Forcepoint Web Security And Email Security Cloud Bob Hansmann, Director, Security Technologies, Forcepoint & Jon Erickson, VP, TEI, Forrester Sep 26 2017 7:00 pm UTC 45 mins
    Today’s technology decisions require “next-level” business case justification. Forrester’s Total Economic Impact™ framework identifies all factors that affect a significant technology investment decision. For this commissioned study, Forrester Consulting recently examined inputs from a Forcepoint Web Security Cloud and Email Security Cloud client to determine the benefits, costs, flexibility and risks. The results are notable.

    This webcast outlines a three-year impact, including:
    • 122% ROI
    • $895,000 benefits
    • $492,000 NPV
    • 6 month payback

    Join this webcast to understand the framework and how Forcepoint delivers value.
  • User and Entity Behavior Analytics: Data without Context is Meaningless
    User and Entity Behavior Analytics: Data without Context is Meaningless Brian White, Vice President, Data & Insider Threat, Forcepoint Sep 26 2017 9:00 pm UTC 45 mins
    We live in a zero-perimeter world, transformed by cloud, remote workers and BYOD. Your sensitive and proprietary data is now everywhere. As a result, security teams are playing catch-up and relying on point product-based technology solutions. Not only do these products create overwhelming amounts of alert noise, but they also neglect to focus on your most important line of defense – your people. This webcast will explore how User and Entity Behavior Analytics (UEBA) enables security teams to proactively protect your data by identifying high risk behavior inside the enterprise. Effectively integrated UEBA provides unparalleled context into your people by fusing structured and unstructured data to identify and disrupt malicious, compromised and negligent users. Join this webcast to learn:

    •What data sources to integrate for visibility into human risk
    •How to Identify and prioritize high risk users and critical data
    •How to Investigate and act to reduce risk and protect data
  • Virtual Reality Simulation & Training for Industry
    Virtual Reality Simulation & Training for Industry Amy Peck, Founder, EndeavorVR Sep 26 2017 9:00 pm UTC 60 mins
    VR Simulation & Training has been used successfully for decades, but often at a cost of tens of millions in industrial hardware. Now Sim & Training is far more accessible and has myriad use cases in Industry - Oil & Gas, Retail (warehousing), Manufacturing, even Corporate Training.

    Amy Peck will share how industries are embracing this technology and seeing measurable ROI. The critical component is end-to-end execution, from building bespoke training modules to integrating into existing Learning Management Systems (LMS) and back-end data stores and analytics.
  • Validate your Knowledge on SAP S/4HANA
    Validate your Knowledge on SAP S/4HANA Che Osborne, VP of Sales at Questionmark Sep 27 2017 8:00 am UTC 60 mins
    SAP Education is launching a series of 30 minute live interactive sessions on Wednesdays as from September 13th. You will join thought leaders to find out how your company can benefit from SAP® Education best pratices to enable successful adoption of SAP S/4HANA in support of your transformation goals.
  • Protecting Data in the Age of Ransomware
    Protecting Data in the Age of Ransomware Josh Downs, Senior Community Manager, BrightTALK & TBC Sep 27 2017 12:00 pm UTC 60 mins
    - Protecting Data in the Age of Ransomware -

    2017 was a bumper year for Ransomware; with WannaCry & notPetya grabbing headlines around the world and instilling fear in the hearts of security professionals around the globe.

    With GDPR regulations on the horizon and potentially huge fines for badly protected and breached data, security professionals need to improve their defensive stature and ensure that their organisation's data is fully protected from end to end.

    This roundtable discussion will discuss how to best protect your data so if it falls into the wrong hands, you won't end up on the front of the worlds' papers!

    Topics for discussion:

    - Why ransomware should still be top of your list of concerns in 2018

    - Methods to protect your organisation's sensitive data

    - Steps to take if your organisation does suffer a damaging breach
  • IMMERSIVE EXPERIENCES - PASSING THE “SO WHAT?” TEST FOR BRANDS
    IMMERSIVE EXPERIENCES - PASSING THE “SO WHAT?” TEST FOR BRANDS Chris Helm, COO & Co-Founder, Blend Media Sep 27 2017 1:00 pm UTC 45 mins
    Brands typically invest in one-off, high end immersive experiences that
    deliver difficult to measure ROI metrics whilst also being challenging to
    consume for viewers.

    Multiple friction points along this journey make us ask “So What?” when it comes to the immersive visual experience.

    Blend Media specialise in 360˚ video and have built a creator network,
    content library and web editor to pass the ‘So What?’ test.

    We enable brands to create immersive, affordable visual experiences that deliver longer term campaign value that are engaging and easy for consumers to enjoy.
  • The Evolution of Corporate Training: Defining the Future of Language Learning
    The Evolution of Corporate Training: Defining the Future of Language Learning Huw Carter, Language Learning Technology Consultant, Rosetta Stone Sep 27 2017 1:00 pm UTC 45 mins
    We will discuss how language corporate training has shifted to a technology-driven initiative in order to meet the diverse needs of a global workforce.
    You will learn:

    · Practical suggestions to help you implement this language training programme
    · Key trends in language technology that allow learning to become modular, data-driven and adaptive
    · How other multinational organisations have made the shift to technology-driven language learning
  • Are applications taking too long to deploy?
    Are applications taking too long to deploy? Simon Spence, Vice President, ERP Practice, NTT DATA Sep 27 2017 2:00 pm UTC 60 mins
    Discover next-gen services built for speed.

    Gone are the days of multi-year application projects with the promise of vague business transformation. Join us as we unveil the next-generation of application services that are built for the speed of today’s digital enterprise.
  • Forget the Buzzwords - It's Time for Virtual Reality to Deliver Real Value
    Forget the Buzzwords - It's Time for Virtual Reality to Deliver Real Value Brian Herrera, CEO and Co-Founder of Vidi VR Sep 27 2017 3:00 pm UTC 60 mins
    Despite the past two years of hoopla surrounding VR technology, adoption rates are low and retention rates are even worse. Giants such as Facebook, Google, and Samsung have dumped billions into the space, but why isn't it taking off yet? In this webinar, Brian Herrera, CEO of Vidi VR, will give an outsider's look at the inside of this nascent industry and lead a candid discussion about:

    - Hurdles in the way of widespread adoption (spoiler alert: it's NOT technology)
    - The true value proposition of VR for consumers
    - What the big players and "thought leaders" got wrong
    - How Vidi VR is a differentiator in the industry
  • Harnessing the Power of Social Media
    Harnessing the Power of Social Media Andrea Vahl, social media speaker and consultant Sep 27 2017 5:00 pm UTC 60 mins
    For any entrepreneur, social media can provide a huge opportunity to help you grow your business, build your relationships, understand your market, promote your content, and influence your target buyers, all without investing thousands of dollars in marketing.

    This highly focused webinar will provide an unmissable guide to social media and how to utilize the different platforms to benefit your business. Learn how to get more leads and more exposure for your business, and how to actually generate sales from your social media efforts.

    Topics covered:
    •Best practices across Facebook, Instagram, Twitter, and LinkedIn
    •Growing your list and attracting people who can’t wait to work with you
    •Building better relationships
    •Positioning yourself as an expert and authority in your industry
    •Getting others to refer potential clients, partners, and high-level decision-makers to you

    About the Speaker

    Andrea Vahl is a social media speaker and consultant who is passionate about helping businesses understand and leverage the power of social media to actually grow their business. Andrea is the co-author of Facebook Marketing All-in-One for Dummies and was the community manager for Social Media Examiner for over two years.
    She was named in 50 Favorite Online Influencers of 2014 on Entrepreneur.com, 21 Best Blogs That Will Help You Grow Your Business on Inc.com in 2016, and Top 30 Women in Social Media by Boom Social. She is the co-founder of Social Media Manager School, an online learning program with over 1,400 students. Andrea Vahl’s proven ability to make social media marketing easy to understand and implement has directly impacted the bottom line of thousands of companies through her training and one-on-one consulting. Learn more about Andrea’s books and resources, and get her Quick Start Guide to Social Media for Business on her website: www.AndreaVahl.com.
    Visit Andrea’s website: https://www.andreavahl.com
  • Holy ****, The Case is Filed!  What Do I Do Now?
    Holy ****, The Case is Filed! What Do I Do Now? Doug Austin and Tom O'Connor Sep 27 2017 5:00 pm UTC 75 mins
    The first days after a complaint is filed are critical to managing the eDiscovery requirements of the case efficiently and cost-effectively. With a scheduling order required within 120 days of the complaint and a Rule 26(f) “meet and confer” conference required at least 21 days before that, there’s a lot to do and a short time to do it. Where do you begin? This CLE-approved* webcast will discuss the various issues to consider and decisions to be made to help you meet your discovery obligations in an efficient and proportional manner. Topics include:

    + What You Should Consider Doing before a Case is Even Filed
    + Scoping the Discovery Effort
    + Identifying Employees Likely to Have Potentially Responsive ESI
    + Mapping Data within the Organization
    + Timing and Execution of the Litigation Hold
    + Handling of Inaccessible Data
    + Guidelines for Interviewing Custodians
    + Managing ESI Collection and Chain of Custody
    + Search Considerations and Preparation
    + Handling and Clawback of Privileged and Confidential Materials
    + Determining Required Format(s) for Production
    + Timing of Discovery Deliverables and Phased Discovery
    + Identifying eDiscovery Liaison and 30(b)(6) Witnesses
    + Available Resources and Checklists

    Presentation Leader: Doug Austin

    Doug is the VP of Operations and Professional Services for CloudNine. At CloudNine, Doug manages professional services consulting projects for CloudNine clients. Doug has over 25 years of experience providing legal technology consulting, technical project management and software development services to numerous commercial and government clients.

    Special Consultant to CloudNine: Tom O'Connor

    Tom O’Connor is a nationally known consultant, speaker, and writer in the field of computerized litigation support systems. Tom’s consulting experience is primarily in complex litigation matters.

    * MCLE Approved in Selected States