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Human Resources

  • Continuous Listening or Continuous Ignoring: what it means and why it matters
    Continuous Listening or Continuous Ignoring: what it means and why it matters
    Jessica Brook & Melissa Paris - Senior People Scientist, Culture Amp Recorded: Mar 21 2019 24 mins
    HR and People strategies are always evolving. We’re far from the days of traditional annual surveys, and more companies are starting to embrace the idea of continuous listening strategy. Similar to building a culture of feedback, continuous listening means gathering feedback more often across the employee lifecycle.

    Always listening to your employees often results in people feeling ignored. Here, we’ll explore the definition of continuous listening strategy, how it’s enabled by technology and in-person feedback, how companies have found success with frequent feedback and how you can get started.
  • How to Craft a Winning Cover Letter
    How to Craft a Winning Cover Letter
    Brendan Gurrie Recorded: Mar 21 2019 38 mins
    When applying for roles as a D-level or C-suite executive, many people pour all their energies into their CV and often end up neglecting their cover letter. No longer a mere formality, a stellar cover letter can, in fact, be the difference between success and rejection.

    Join our upcoming 45-minute webinar ‘How to Craft a Winning Cover Letter’ to get insight, tips and tools to ensure recruiters will be placing you on the interview list.

    The session will be hosted by our CV Specialist, Brendan Gurrie, who has helped to expertly craft bespoke cover letters for hundreds of In Touch members. Brendan will explore how a great cover letter should complement your tailored CV. It must both pique a recruiter’s interest and adds an extra dimension to your resume.

    During the webinar, Brendan will share his expert knowledge, looking at the dos and don’ts of cover letter writing, revealing the common mistakes many people make and explaining how to ensure you maximise the potential of your one-page pitch.

    The following topics will be covered during the session:

    - Why a cover letter counts
    - Back to Basics - don’t let silly mistakes ruin your chances
    - Research - make sure you know the company and how to sell yourself to them
    - Crafting the Cover Letter - what you must include to guarantee success

    There will also be the opportunity to ask any outstanding questions you may have during a 15 minute Q&A session at the end of the presentation.
  • Connection: The Key to Employee Engagement
    Connection: The Key to Employee Engagement
    Mindi Cox Recorded: Mar 20 2019 54 mins
    We hear over and over again that employee engagement is low. A 2017 Gallup report shows 51% of the workforce is not engaged, and 16% are actively disengaged. What’s missing in our workplace cultures that has led to such low engagement?

    Connection. Connection between people - between employees and their leaders. Between teams. Between people and their companies. We have so much technology at hand to bring us together, but it may actually cause us to drift apart. Think of the email or text you send to a coworker sitting right across from you. The instant message you send instead of picking up the phone.

    This lack of connection leads to less collaboration, innovation, trust, and engagement. But companies can take active steps to build more interaction and relationships between their people, and use practices, like appreciation, to create a more integrated culture.

    Join Mindi Cox, Senior Vice President of People and Great Work at O.C. Tanner, as she shares insights and best practices on how to create a more connected workforce in today’s increasingly disconnected environment.

    During the webinar you’ll learn:

    • The importance of human connection in the workplace today
    • How to foster high-quality interactions among employees and teams
    • The impact of having a connected workforce on company culture and employee performance
  • Cultivate employee wellbeing to avoid burnout (Live Q&A)
    Cultivate employee wellbeing to avoid burnout (Live Q&A)
    Dr. David Batman at Virgin, Chloe Hamman & Craig Forman at Culture Amp Recorded: Mar 20 2019 60 mins
    In an increasingly busy working world, more is being expected of employees than ever before. Some people spend more than 50 hours per week at work - and this can lead to a stressed and burnt-out workforce.

    However, organizations who encourage workplace wellbeing are creating motivated, engaged, and productive employees.

    Are your employees set up to survive in this working world?

    On March 20, Join Culture Amp and Virgin Pulse for a replay of our discussion about the importance of wellbeing in avoiding burnout. You will hear from Dr. David Batman, a registered medical practitioner and specialist consultant in occupational health, as well as Chloe Hamman, Director of People Science at Culture Amp.

    Following the 45-minute discussion, Dr. David Batman will be taking questions LIVE from the audience, with Craig Forman, Sr. People Scientist at Culture Amp moderating.

    Join our webinar and learn:

    -What factors lead to workplace burnout

    -How to encourage wellbeing in the workplace

    - How to measure and understand wellbeing in your company

    - Best practices for individuals and organizations to adopt now
  • How to Build a CX Dashboard that Drives Better Results
    How to Build a CX Dashboard that Drives Better Results
    Lauren Volpe (Fareportal); Shorit Ghosh (Clarabridge); Erica Marois (ICMI Moderator) Recorded: Mar 20 2019 61 mins
    According to 2018 ICMI Research, customer experience strategy is a top priority for contact center leaders this year. The challenge? Determining which KPIs to use to track success, and interpreting all the data already available to drive meaningful results.

    Join us on March 20 as we walk you through the ins and outs and CX metrics, and help you discover new ways to understand even the most complex customer feedback. We’ll also show you how the contact center can deliver actionable insights that will fuel success across the rest of the business.

    During this webinar, you will learn:
    - How to determine the right mix of CX metrics for your team
    - How to design dashboards that measure what matters most to customers and inspire agents to deliver
    - How to better leverage contact center data to drive operational excellence

    Join us for an interactive and informative hour, filled with practical tips, and complete with live audience Q&A.
  • Employee Engagement at UPMC
    Employee Engagement at UPMC
    Justin Warner and Joe Dicianno Recorded: Mar 20 2019 58 mins
    UPMC is operating in a healthcare environment that is incredibly complex and volatile based a variety of external factors. In order to remain agile, innovative, and positively disruptive, the organization needs highly engaged, high-performing leaders and employees to successfully execute its mission, vision, goals, and related strategies.

    Joe Dicianno, Ph.D., Manager of Talent Development and Organizational Development at UPMC will join us to discuss how UPMC approaches employee engagement.
  • S4 05 - Inclusivity and Collaboration in Asset Management & Financial Services
    S4 05 - Inclusivity and Collaboration in Asset Management & Financial Services
    Julia Streets Recorded: Mar 20 2019 31 mins
    Jane Welsh, Senior Investment Consultant and Project Manager for the Diversity Project, and Marissa Ellis, Strategy Consultant, Advisor and the Founder of Diversily, discuss what it takes to be truly inclusive. How can organisations attract diverse talent from non-financial backgrounds? They explore the power of collaboration and sharing best practice, growing pressures on senior leadership and middle management, how government and industry regulators are driving D&I up the agenda, improving diversity in Asset Management and why it’s more important than ever for senior leaders from diverse backgrounds to become industry role models.
  • ServiceNow Madrid: Mobile Studio, Agent Workspace, HR & CSM Updates
    ServiceNow Madrid: Mobile Studio, Agent Workspace, HR & CSM Updates
    Adam Mason, Carleen Carter, Ken Michelson, Meghan Lockwood Recorded: Mar 19 2019 62 mins
    Acorio Executives will chat all about ServiceNow Madrid. Join the webinar to learn about:

    - The Top Platform Enhancements: Mobile Studio, Agent Workspace, Service Portal, Flow Designer, Automated Testing Framework, Custom App Licensing
    - Improvements & Updates in HR, CSM, Problem Management, and Software Asset Management License Workbench
    - Upgrading the right way
  • 7 Key Stages in the Business Sale Process - What You and Your Board Need to Know
    7 Key Stages in the Business Sale Process - What You and Your Board Need to Know
    Paul Herman CEO and Founder of Bluebox CFG Recorded: Mar 19 2019 60 mins
    The sale of a business is often the most important ‘transaction’ a business owner will make in their lifetime. The process itself requires a high level of competence and absolute focus. Therefore, being prepared and understanding the process is invaluable and should never be underestimated. Find out what you can do now to help you and your board be both prepared and educated ahead of an exit.

    Agenda includes:
    •Agreeing on shareholder objectives – what should be considered?
    •How to scope the purchaser universe
    •What sales documentation will be required?
    •How to manage approaches and management presentations
    •Key points to consider when executing ‘Heads of Terms’
    •Helping the board to manage the due diligence process through to completion

    The webinar will be hosted by Paul Herman, CEO and Founder of Bluebox Corporate Finance. Paul has sold over 70 private businesses during his career, with values ranging between £2m and £200m, and across a wide range of sectors. This includes a number of well-respected UK businesses such as Models Own, Gü, Princess Yachts, Mappin & Webb, Smythson, Watches of Switzerland, TXM Plant and The British Retail Consortium.
  • Trainer's Corner: Meet Rosetta Stone's Multilingual Employees
    Trainer's Corner: Meet Rosetta Stone's Multilingual Employees
    Melanie Rogers, Training Team Lead at Rosetta Stone Recorded: Mar 15 2019 60 mins
    Last year, our panel of multilingual Rosetta Stone employees was one of the most popular webinars. This year, we have a fresh group of multilingual employees eager to share their story and career path with you!
  • The Power of Employer Brand for Hiring and Retention
    The Power of Employer Brand for Hiring and Retention
    Bart Macdonald - Sapling, Christina Luconi - Rapid7, Craig Forman - Culture Amp, Jamie Hitchens - Glassdoor Recorded: Mar 14 2019 60 mins
    When it comes to hiring and retention, your employer brand is huge. It’s your company’s value proposition combined with overall reputation that prospective and current employees use to evaluate whether or not your company is the right place to work. Employers need to meet high expectations and find innovative ways to communicate their culture to these audiences.

    In this panel webinar, HR leaders from Glassdoor, Sapling, Rapid7, and Culture Amp, will discuss how to leverage your employer brand to attract and retain top talent. Expert panelists from high-performance, hyper-growth organizations will answer your questions and share their practical experience, starting with how to ensure that your company values act as a rallying force for each team member in your company.

    The conversation will also cover these key aspects of building a powerful employer brand:

    - The best employee perks to boost your employer brand
    - How to define and showcase your employer value proposition
    - How to use your organization’s core beliefs as a rallying force for attracting and retaining your top talent
  • Yes You Do Have a Crystal Ball: Business Megatrends Impacting Human Capital
    Yes You Do Have a Crystal Ball: Business Megatrends Impacting Human Capital
    Lori Kleiman, SPHR SHRM-SCP Recorded: Mar 13 2019 25 mins
    How do we know what will impact our organization in 10 years? Business futurists are consulted to predict global, social and economic Megatrends and what savvy organizations need to do to complete.

    CEO's focus on how these trends will impact the long-term success of the organization - and your employee population is at the top of the list. HR departments have to get ahead of the megatrends that are facing their businesses and anticipate trends that will impact employees.
    In this webinar, we’ll explore the top megatrends CEO's are watching for the next 10 years and determine how you can implement these to focus your human resources initiatives.

    Key learning objectives:
    • What are megatrends transpiring in business that keep your CEO up at night
    • How do the megatrends business leaders are watching impact Human Resources
    • What long-term initiatives can you develop for HR that will keep you aligned with your CEO

    Don't miss this opportunity to get ahead of the curve and bring the latest thought leadership to your organization.
  • An Insider’s Guide to Fundraising
    An Insider’s Guide to Fundraising
    Samira A. Salman Recorded: Mar 13 2019 61 mins
    Highlights:
    Learn the mindset you need to secure funding
    How to speak so investors will listen
    Find out what funders are looking for
    Ask all your burning questions about getting investment for your business
  • From Photojournalism to Drone Journalism: One Woman's Journey Piloting Drones
    From Photojournalism to Drone Journalism: One Woman's Journey Piloting Drones
    Gail Orenstein Recorded: Mar 13 2019 51 mins
    Gail Orenstein is an award winning photojournalist & drone journalist covering humanitarian areas and conflict zones. She is an FAA and CAA licensed commercial UAV pilot and has droned in 21 countries. She is a speaker and educator and a champion of women's issues.

    Her work is globally recognised and can be seen on CNN, BBC, Time, Aljazeera and The times of London. Join Gail in this live webinar as she discusses:

    - Taking her career from photojournalism to drone journalism and being one of the first females to do so
    - The hero of "fake news" and how drone journalism can save news
    - Why a female perspective is critically needed in the drone industry
  • 7 Mythen um elektronische Signaturen aufgedeckt.
    7 Mythen um elektronische Signaturen aufgedeckt.
    Gregor Kolk (Business Development Lead, Adobe) & Ulrich Isenmeyer (Senior Business Development Manager, Adobe) Recorded: Mar 13 2019 55 mins
    Um die Rechtskräftigkeit, den Mehrwert und die Sicherheit elektronischer Unterschriften ranken sich hartnäckige Mythen, die viele Entscheider zögern lassen.

    Tatsächlich sehen Digitalisierungsexperten E-Signaturen aber längst als das Schlüsselelement für komplett digitale Unternehmensprozesse, die heute als Grundlage langfristiger Kundenbindung und Effizienzsteigerung gelten.

    „Sign-Up 2019: Facts“, der zweite Teil unserer Webinar-Serie räumt mit den Mythen um E-Signaturen auf. Im Dialog behandeln unsere Experten Fragen wie:

    •Sind elektronische Unterschriften nur ein Nischenthema?
    •Wie gestaltet sich der Aufwand für Unternehmen und Anwender?
    •Und: Ist Ihre Unterschrift in der Cloud wirklich sicher?
  • S4 04 - Presidents Club exposé one year on & the next generation of tech talent
    S4 04 - Presidents Club exposé one year on & the next generation of tech talent
    Julia Streets Recorded: Mar 13 2019 28 mins
    Madison Marriage, the Financial Times journalist who went under cover at the President's Club & Wincie Wong, Head of Innovation for Supply Chain Services at RBS, reflect on the global story and discuss to what extent the world has changed. Other topics of discussion include gender pay gap reporting, the importance of exit interview data, demystifying the whistleblowing and escalation process, embedding tech lessons into school curricula, how diverse teams and inclusive leaders drive innovation, and why D&I is more important than ever in times of economic uncertainty.
  • Let's Talk Cybersecurity
    Let's Talk Cybersecurity
    Scott Abel, Tonie Flores, M.K. Palmore, and Keyaan Williams Recorded: Mar 12 2019 62 mins
    All systems have weaknesses – places where a determined attacker has the potential to breach security and either disrupt your organization or steal your data. Defending your organization and its digital assets starts with understanding your vulnerabilities. Therefore, cybersecurity planning must begin with a solid understanding of the places where your systems, processes, and staff are vulnerable to attack.

    The single weakest part of any system is the people who use it. People are vulnerable to a wide range of exploits, including social engineering attacks such as phishing, which attempt to fool people into revealing passwords or other sensitive information, to insider threats, where employees take advantage of their position to breach security. Phishing remains the number one intrusion vector for threat actors.

    Cyberattacks can come from software, hardware, and people. Business professionals must defend against attacks from all of these sources. Although it may seem out of your control, you are not helpless against cyberattacks. There are things you can do to help protect your digital assets.

    Join Scott Abel, The Content Wrangler, for a discussion about cybersecurity with Toni Flores, editor of “The Language of Cybersecurity," M.K. Palmore, Senior Federal Law Enforcement Executive for the FBI, and cyberdefense specialist, Keyaan Williams of Cyber Leadership and Strategy Solutions, LLC. We’ll discuss the current state of cyber warfare and help you understand a variety of vulnerabilities, exploits, defenses and controls.
  • Women in Technology Role Models: A Global Perspective
    Women in Technology Role Models: A Global Perspective
    Nadine Thomson, Sabah Khan Carter, Judith van de Pas & May Yap Recorded: Mar 8 2019 49 mins
    Having a role model and mentor in your career is extremely important, especially for women in hi-tech careers. Hear from leading industry trail blazers and female leaders as they share why this is important and how to be a role model for future women in tech.

    Join this live panel discussion with experts from around the world as they discuss their career paths as women in tech, challenges they've faced, and key learnings from their experiences.

    About the moderator:
    Nadine Thomson, Digital Technology Consultant and Advisor, leads the transformation of businesses through technology change. She has worked internationally across a range of industries including media, retail, travel and financial services. Nadine has a computer science background and couples business knowledge with deep technical understanding to help businesses evolve. Nadine has recently worked as Group CTO Conde Nast International (Vogue, GQ) and Technology Director for Vue Cinema. She is currently consulting for News UK on their digital technology structure and operating model.

    Panelists:
    Sabah Khan Carter, CIO - Global Operations Centre, News Corp
    Judith van de Pas, CIO, Shell Retail Global Marketing & Fleet Solutions
    May Yap, Global CIO, Jabil
  • The State of Women at Work
    The State of Women at Work
    Emma Roberts, Global Program Lead, LeanIn.Org Recorded: Mar 8 2019 29 mins
    LeanIn.Org’s mission is to empower women to achieve their ambitions and get to a more gender equal world.

    Join Emma Roberts, Global Program Lead for Lean In, for a review of the state of women at work in 2018, in terms of the gains made, the inequities that remain, and the challenges that lie ahead.

    In the fight for equality and forging a #BalanceforBetter, we have our work cut out for us. And many women around the world are leading the way.

    Emma will also share practical and research based tips from LeanIn.Org on how everyone can be a better workplace ally for women in the workplace in 2019 and beyond.
  • How to Get in Front of your ‘Imposter Syndrome’ and Self-Doubt
    How to Get in Front of your ‘Imposter Syndrome’ and Self-Doubt
    Rosemarie Wilson, Founder, Pragmatica Coaching Recorded: Mar 6 2019 58 mins
    ‘Imposter Syndrome’ is described as an internalised fear of feeling like a fake or a fraud particularly in your professional life, it goes hand-in-hand with self-doubt.

    Are these feelings hindering your version of success?

    Join Rosemarie Wilson who will be providing practical action steps to recognise the lie that is ‘Imposter Syndrome’ and what you can immediately do to move beyond your self-doubt.

    You will learn:

    - What Imposter Syndrome is
    - How it manifests itself
    - How to identify the triggers that cause your self-doubt
    - How to change your mindset to feel more self-assured
    - How to develop strategies you can build on daily to be more confident
    - What you can start doing differently, immediately
    - What you can do to future proof, if self-doubt shows up


    About the speaker:
    Rosemarie Wilson is the founder of Pragmatica Coaching. She works on the ethos that there are always practical ways to move past your challenges to achieve more of what you want in your life.

    Rosemarie is an International Coach and Speaker who supports and guides who she works with, to achieve the most incredible results.
  • Secure Communications in an Insecure World
    Secure Communications in an Insecure World
    Dr. Galina Datskovsky Recorded: Feb 28 2019 61 mins
    Secure messaging is nothing new. During WWII, Winston Churchill required a secure channel to speak to Franklin D. Roosevelt. In today's business and geopolitical environments, it’s more than world leaders who require it. Join Dr. Galina Datskovsky for a fireside chat and explore the trends, risks and threat factors that make secure communications such a compelling and timely topic for healthcare, financial services, energy, government, consumers and more.

    About Dr. Galina Datskovsky:
    Dr. Galina Datskovsky, CRM, FAI and serial entrepreneur is an internationally recognized information governance, privacy, compliance, security and artificial intelligence expert. Galina is currently the CEO of Vaporstream®, a position where she applies her knowledge and strategic guidance in building businesses, product development, governance policies, as well as cybersecurity. Prior to Vaporstream, Galina held the position of Senior Vice President of Information Governance at Autonomy/HP; in addition she was General Manager of the Information Governance Business Unit and Senior Vice President of Architecture while at CA Technologies. She joined CA in 2006 with the acquisition of MDY Group International, where she was founder and CEO. Currently, Galina sits on the advisory board of the Executive Woman’s Forum and is also part of the Voice Privacy Alliance. She is a champion of the entrepreneurial spirit as she has served on the board of multiple startups assisting with strategy, and continues to support the startup community. Galina served as Chair, President, President Elect and Director of ARMA International (2007-2013) and has been widely published in academic journals, speaking frequently for industry organizations worldwide.
  • Inside HR Trends in 2019: Transform Your HR Service Delivery with ServiceNow
    Inside HR Trends in 2019: Transform Your HR Service Delivery with ServiceNow
    John Huckle, Josh Scott, Stacey Prezel, Bradford Shelley, Meghan Lockwood Recorded: Feb 26 2019 62 mins
    Learn what trends HR leaders are talking about in 2019 with results from Business Forward's Annual HR Leadership Survey - then be a pioneer of those strategic initiative trends.

    Business Forward and Acorio executives will walk you through going beyond the "imagination" and show you how to make real changes with the power of ServiceNow's HR Service Delivery platform.
  • Helping organisations release hidden profit to drive growth
    Helping organisations release hidden profit to drive growth
    Chris Allison - Managing Director Recorded: Feb 21 2019 45 mins
    In the current challenging economic climate, most organisations are constantly battling with the desire to drive growth and profitability, while ensuring that they are investing in the right technology and getting value for money from their suppliers. Yet, few organisations have the right people, tools or knowledge to effectively identify and deliver business efficiencies - releasing hidden profit that can be reallocated to drive growth.

    Auditel is currently looking to expand our network of consultants and we are looking for business professionals how are looking to develop a new career or add additional services and income streams to their current business.

    Agenda:
    •How the 4th Industrial revolution is changing the face of procurement and supply chain-management
    •Overview of Auditels Strategic Cost Management and Procurement solution
    •The business opportunity and income potential
    •Training support and coaching provided
    •Case study
    •Q and A
    •Next steps

    Company Bio:
    Founded in 1994, the Auditel consultancy service was pioneered to help UK organisations make effective and informed procurement decisions. Auditel Consultants work closely alongside FDs, CEOs and business owners throughout the UK as a trusted business advisor, helping them to drive change within their supply chain to increase profitability, competitiveness and growth.
    With the UK firmly embedded into the 4th Industrial Revolution, in which disruptive technologies and trends such as; the Internet of Things, Robotics, Virtual Reality and Artificial Intelligence are changing the way we live and work - there has never been a more important time for organisations to innovate within their supply chain.
  • Leverage the power of your employer brand for your next hire
    Leverage the power of your employer brand for your next hire
    Brett Runyan, Glassdoor | Jessica Brook, Culture Amp Recorded: Feb 21 2019 27 mins
    In the competition to hire and retain top talent, a strong employer brand is the difference between the best and all the rest.

    Join this webinar, hosted by Glassdoor and Culture Amp, to learn how you can leverage the untapped power of your employer brand to help make your next hire the best yet.

    In this discussion, you'll learn:
    * The relationship between employer brand, employee engagement and organisational culture
    * How to use the insights from Glassdoor ratings and Culture Amp’s Engagement Index
    * What you can do to build an authentic employer brand based on the lived culture within your business - to attract the right kind of talent
  • How AI is changing talent assessment
    How AI is changing talent assessment
    James Marsh, HRreview; Oke Brandt, Product development, cut-e; Sarah Kenehan, Consultant, cut-e Recorded: Feb 21 2019 63 mins
    Artificial Intelligence in assessment is a current key debate amongst HR professionals. AI undoubtedly transforms some jobs – but it will also transform the role of the HR function in managing talent.

    If you want to get up to speed on how AI can be used in selection, understand the challenges it poses and how to manage these, then reserve your place now.

    During the webinar we’ll be:
    • Exploring Natural Language Processing and its uses in Talent Assessment
    • Learning about the acceptance of AI in recruitment processes
    • Explaining how to use Machine Learning that is compliant with regulations
    • Examining the role of automatic scoring in the future of video assessment
    • Outlining the ethical and legal challenges facing us as we move forward with AI

    The use of AI in recruitment and assessment is progressing quickly.

    Don’t get left behind. We look forward to meeting you.
  • 5 Tried-and-True Ways to Boost Retention
    5 Tried-and-True Ways to Boost Retention
    Kim Dawson, Director of Employee Experience, YouEarnedIt Mar 26 2019 7:00 pm UTC 44 mins
    With unemployment near record lows, companies are competing fiercely for skilled employees. Retention should be top of mind for every company looking to keep their top talent — if it isn't already.

    Join YouEarnedIt and HighGround for this 45-minute webinar covering 5 tried-and-true ways to boost retention in today's workplace, pulled from the latest industry research and our firsthand experience helping hundreds of organizations.

    Register today, and you'll learn:

    • The proven factors that influence employees' decisions to leave (or stay)
    • 5 tried-and-true approaches to boost retention in multiple industries
    • Specific examples and advice that have helped cut turnover by up to 50%
  • What Do YOU Stand For? Crafting Your Personal Leadership Philosophy
    What Do YOU Stand For? Crafting Your Personal Leadership Philosophy
    Deb Calvert, Executive Coach - Trainer - Speaker Mar 27 2019 3:00 pm UTC 60 mins
    It's a profound exercise, naming and claiming your core values and articulating what you're all about in business. It has a profound impact when others see you consistently acting in accord with your principles. Join me for a step-by-step process to develop your own, powerful, philosophy of leadership.
  • Understanding Blockchain and its Impact on Legal Technology
    Understanding Blockchain and its Impact on Legal Technology
    Presentation Leaders: Doug Austin and Tom O'Connor Mar 27 2019 5:00 pm UTC 75 mins
    If you think you’re hearing more and more about blockchain and bitcoin, you’re probably right. Blockchain is even being discussed as having potential application in legal technology and electronic discovery. But, what exactly is it? How does it work? And, how do you need to be prepared to address it as a legal professional? This CLE-approved* webcast session will discuss, define and describe blockchain and how it can apply to legal technology and eDiscovery today and in the future. Topics include:

    + History of Blockchain and Bitcoin
    + Defining Key Terms
    + How Blockchain Works
    + Advantages and Challenges of Blockchain
    + Smart Contracts and Other Use Cases for Blockchain
    + Impacts of Blockchain on Legal Technology and eDiscovery
    + Is Blockchain Really as Secure as People Think?
    + Future of Blockchain
    + Resources for More Info

    Presentation Leaders:

    Doug Austin is the Vice President of Products and Services for CloudNine. Doug has over 30 years of experience providing legal technology consulting, technical project management and software development services to numerous commercial and government clients. Doug is also the editor of the CloudNine sponsored eDiscovery Daily blog, which is a trusted resource for eDiscovery news and analysis, and has received a JD Supra Readers Choice Award as the Top eDiscovery Author for 2017 and 2018.

    Tom O’Connor is a nationally known consultant, speaker, and writer in the field of computerized litigation support systems. Tom’s consulting experience is primarily in complex litigation matters.
  • Dealing With the Ups and Downs of Life and Business
    Dealing With the Ups and Downs of Life and Business
    Katie Wood Mar 27 2019 5:00 pm UTC 60 mins
    In this webinar, you will learn 6 stages of the marathon of life, the ups and downs and how they relate to life and building a business.

    Life is a roller coaster and we can't control the things that happen to us, but we are in control of the how we RESPOND. The word "responsibility" means our ability to respond to life.

    "Marathon of life" and keeping ONE foot in front of the other (repeat theme)
    What you BELIEVE SHAPES everything about your LIFE.
    With our business- I believe that it ISN’T OUR circumstances that make us UNHAPPY (we all go through hard things).
    It’s our ATTITUDE in our circumstances that really make us unhappy. Attitude is a LITTLE THING- that makes a BIG difference.

    "You are in charge of your own race"
    MILE 1- Expectations (they lead to disappointments- When CHANGING YOUR CIRCUMSTANCES isn’t possible - Change your PERCEPTION/BELIEF about your circumstances. )
    MILE 5- Embrace your blisters (Shift from MOTIVATION to DEDICATION- an attitude of whatever it takes)
    MILE 10- Let it go. (Get rid of ANYTHING that will HOLD YOU BACK. What you resist, persists.)
    MILE 16- Conquer your heartbreak hill (we all hit a wall- it's not here to stop you, but PUSH you further than you would naturally push yourself- this is where you build strength)
    MILE 20- No me without YOU (surrounding yourself with the right people - they will make you bitter or better, chose wisely)
    MILE 26 - (finish line) - never really a finish line- it's about finding the JOY in the journey

    WHEN YOU CONNECT the dots looking back at the marathon- everything was here to help you grow- same goes for life.

    Katie Wood is a thought leader, entrepreneur, and creator of The Jourse, a 5-week online program that helps women increase their self-awareness and kickstart their journey to a more authentic, meaningful life.
  • Sales Managers: How to Give Effective Feedback to Sellers
    Sales Managers: How to Give Effective Feedback to Sellers
    Deb Calvert: Sales Coach - Trainer - Speaker - Researcher Mar 27 2019 8:00 pm UTC 60 mins
    Sales performance depends on sales people. Learn how you can be more effective in delivering feedback that changes sales behaviors and boosts sales productivity. You'll learn the 3W Feedback Model, a simple way to ensure that your feedback sticks.
  • 5 Ways to Hire for Hard-to-Fill Roles
    5 Ways to Hire for Hard-to-Fill Roles
    Julie Coucoules - Head of Talent Acquisition at Glassdoor & Loni Brown - Head of Talent Acquisition at Entelo Mar 28 2019 5:00 pm UTC 30 mins
    Join this Glassdoor webinar to learn the most effective strategies for quickly finding the right people for your toughest roles.
  • Choosing the Right Fuel for Your School Buses
    Choosing the Right Fuel for Your School Buses
    Propane Education & Research Council Mar 28 2019 5:00 pm UTC 60 mins
    This webinar compares conventional fuels with alternative fuels, and shares why propane could be just the change your school bus operation needs.
  • The Employee Experience: Engagement & Culture from the Bottom Up
    The Employee Experience: Engagement & Culture from the Bottom Up
    Autumn Manning, Co-Founder, YouEarnedIt Mar 28 2019 7:00 pm UTC 50 mins
    Fancy employee perks. Employee wellness programs. Rewards and recognition — you name it, there's no shortage of initiatives to improve the employee experience.

    But many of these efforts are falling flat.

    There has been a shift in employee engagement, and companies with an outdated Employee Experience are missing the mark.

    It's time to look at engagement from the bottom-up and build a culture that drives results.
    Watch this webinar to learn:

    • The main issues companies have with engagement
    • A roadmap for improving key parts of the employee experience
    • Tips, tactics, and best practices for building a better company culture
    • Specific advice for incorporating managers and millennials
  • The Future of Talent Acquisition
    The Future of Talent Acquisition
    James Marsh, HRreview; Charlotte Schaller, cut-e; Lauren Jepson, Vodafone; Dean Callaghan, cut-e. Apr 4 2019 10:00 am UTC 60 mins
    The world is changing: Brexit, industry convergence, digital transformation, increasing automation and the arrival of the information age.

    Is traditional recruitment keeping pace? It is time to rethink talent acquisition. Start talking the language of business and deliver tangible business value.

    Learn how Vodafone revolutionised finding future digital leaders with the award winning tool ‘the future jobs finder’.

    Join us on this one-hour webinar at which we will explore:
    - What trends impact the role of HR in 2019
    - Case Study: Vodafone – Digital transformation in early careers
    - The impact of technology, gamification and artificial intelligence on talent assessment
  • Panel Discussion: 3 Game-Changing Innovation Models in Financial Services Today
    Panel Discussion: 3 Game-Changing Innovation Models in Financial Services Today
    Pat Patel, Money20/20 | Drew Graham, Standard Chartered Bank | Megan Caywood, Starling Bank Apr 4 2019 1:00 pm UTC 60 mins
    Innovation has quickly become an overused and distorted word. At Money20/20 Europe expect to cut through the hype, explore what measurements we can use to benchmark innovation and get to the heart of sustainable and commercial step change. A key question which has moved back up the C-Level agenda of established; banks, tech companies and payments companies is:

    "How can incumbents deliver meaningful game-changing innovation?"

    There are three options available for incumbents, and at Money20/20 Europe we’ll be developing deeper into each one:

    1. Can organisations transform their cultures to execute true innovation internally within their organisations? (cultural transformation)

    2. Perhaps tech transformation is the way forward, partnering or acquisitions to do so?

    3. Or do they need to achieve business model transformation by building something entirely new outside of the organisation?


    These options are being heavily debated in boardrooms throughout Europe, with a number of high profile banks recently announcing plans to build brand new subsidiaries. Some of the traditional banks, payments and tech companies are pursuing a few or all of the options while others are sitting on the fence. Which is most effective and why? What are the dynamics at play that determine success for different types of companies? Hear from the leading companies in our industry as they share their incisive insight on the successes but also the failures and the lessons learned.

    Panellists
    Drew Graham, Director, Fintech Strategy & Engagement, Standard Chartered Bank
    Megan Caywood, Chief Platform Officer, Starling Bank,

    Hosted by Pat Patel, Content Director - Europe + Asia, Money20/20
  • Second Chances: The Case for Hiring Ex-Offenders
    Second Chances: The Case for Hiring Ex-Offenders
    Eric Lynn Apr 4 2019 6:00 pm UTC 60 mins
    Second Chancers are a vast, largely untapped labor pool who offer immense opportunities for success. Register for our upcoming webinar to learn who Second Chancers are, how to hire them, and how you can support hardworking people in need of a second chance.

    In our webinar, Regional Vice President Eric Lynn will discuss the various ways that PeopleReady works with Second Chancers, including finding work and matching them with employers willing to offer an opportunity at meaningful employment.
  • The modern supply chain: A value-based approach
    The modern supply chain: A value-based approach
    Lora Cecere, Founder, Supply Chain Insights | Vivek Soneja, Global Head of Supply Chain Solutions, Anaplan Apr 9 2019 9:00 am UTC 60 mins
    It’s time to adapt a value-based approach to supply chain management, redefine what “planning” means, align your organization to use planning systems, and harness the power of cognitive computing and machine learning.

    Join Lora Cecere, founder of Supply Chain Insights, and Vivek Soneja, Global Head of Supply Chain Solutions at Anaplan, as they discuss the future of supply chain management and share best practices for leading the way to a new supply chain standard.

    In this webinar, you’ll learn:
    •Why value needs to replace volume as the goal of supply chain planning
    •How planning as a concept is being redefined
    •How asking “what if” can lead to making value-based decisions

    About the speakers

    Lora Cecere is the founder of the research firm Supply Chain Insights. The company helps supply chain leaders pave new directions in supply chain management.
    Lora is the author of the enterprise software blog Supply Chain Shaman and her weekly posts are read by 15,000 readers. She also writes a blog for Forbes and is a Linkedin INfluencer. She has 100,000 followers around the globe. Her co-authored book, “Bricks Matter,” was published in December 2012, and her book “Supply Chain Metrics That Matter” was published in December 2014.

    Vivek is a Managing Partner on Anaplan’s Business Transformation team. With more than 20 years of consulting and industry experience, Vivek’s management expertise includes business/IT/operations strategy, business transformation, enterprise improvement, supply chain management, and program management. He also has strong expertise in managing and delivering large and complex technology-enabled transformation programs.
  • For Sales Managers: Having Candid Conversations with Sellers
    For Sales Managers: Having Candid Conversations with Sellers
    Deb Calvert, sales researcher, field coach and author Apr 9 2019 3:00 pm UTC 45 mins
    It's the conversation no one wants to have. But it must be done. How can you deliver a difficult message without demotivating a seller? How can you speak directly and clearly so a seller will make the changes you need?

    We'll talk about the value of candid conversations and how Sales Managers should conduct them to maintain morale and boost sales effectiveness.
  • 5 Performance Management Practices of High-Performing Firms
    5 Performance Management Practices of High-Performing Firms
    Presented by Ben Eubanks, Human Resources Analyst, Lighthouse Research & Advisory Apr 9 2019 4:00 pm UTC 60 mins
    A SmartTalkHR Webinar with Ben Eubanks

    How do we move beyond checking the box on performance management to engage in high-impact performance activities? New insights uncovered by Lighthouse Research reveal a clear distinction between the performance management and engagement practices used at high-performing firms versus their lower-performing peers. The top-performing companies leverage a mixture of recognition, regular conversations, and other practices to create more engaging workplace experiences for their employees, ultimately driving engagement and performance to new heights.

    In this #SmartTalkHR webinar, HR analyst Ben Eubanks took us through the research to discover what it can teach us about how to improve our approach to performance management. More practically, we examined some case studies and stories of companies that have modified their approach to performance management to reap a variety of rewards. You will learn:

    •The deep links between engagement, performance management, and business results
    •How to adapt performance management practices to improve outcomes
    •Best practices from other firms that have changed their approach to performance
  • Streamlining Your Release Notes Process
    Streamlining Your Release Notes Process
    Jarod Sickler Apr 9 2019 5:00 pm UTC 60 mins
    Release notes are a crucial part of customer communication for product companies. It seems too many organizations either do the bare minimum and hope no one notices, or simply accept an inefficient and expensive process. At Jorsek LLC, makers of easyDITA, they’ve been working on their release notes process for easyDITA and they have made some big improvements.

    Join Paul Perrotta, The Technical Communication Wrangler, and his special guest, Jarod Sickler, Customer Success Manager for Jorsek LLC, for this free, one-hour webinar. Jarod will take you through Jorsek’s process, tools, and results for the creation and production process for release notes.

    ABOUT JAROD SICKLER:

    Jarod Sickler is a Ph.D. candidate at the University of Rochester and an Information Developer at Jorsek LLC, makers of easyDITA. Most of Jarod’s time is revolves around developing clear, precise, and concise content and arguments. Any remaining time, Jarod spends in the outdoors, with his family, climbing rocks and ice.
  • Mastermind: Groups for Success
    Mastermind: Groups for Success
    Lori Kleiman, SPHR SHRM-SCP Apr 9 2019 7:00 pm UTC 30 mins
    Mastermind, or peer-to-peer advisory, groups are found in all aspects of development today. Some team members participate outside our organizations but bringing them into the organization helps maintain control and achieve the development, engagement and succession planning goals for your team. Internal talent development professionals are utilizing this format in house as an effective new avenue for learning and development activities. Well formatted and facilitated mastermind groups can build skills and camaraderie within teams, increasing employee engagement. At the same time, they will provide access to resources that might otherwise be unavailable to employees not in current leadership positions. But how do you get started?
    Using proven techniques, participants will learn about the basics of the groups, how to get started, facilitation techniques and other process that help you get started. We will look at technology as a way to deploy the programs throughout the organization that makes facilitation easy.
    Learning Objectives
    ·Understand the concept and benefits of mastermind groups
    ·Determination for membership
    ·Process and procedures for running groups
    ·Options for meetings including technology available
  • Finance for Non-Financial Managers
    Finance for Non-Financial Managers
    Deb Calvert, executive coach and "soft skills" trainer Apr 9 2019 8:00 pm UTC 45 mins
    This topic might seem a little intimidating. It’s an important one, though, so we’re going to tackle it together!

    We'll start with a look at how businesses make money, and then we’ll shift gears to talk about how businesses report on the money they make.
    Your familiarity with financial terms and basic accounting methods will make you an even greater asset to your company and may make your job easier to do.

    Join me to learn the basic terminology and principles of finance. No matter what your job function, developing this business acumen will help you understand executive-level decisions and direction.
  • Ask Outrageously! The Secret to Getting What You Really Want
    Ask Outrageously! The Secret to Getting What You Really Want
    Linda Swilling, JD, CSP Apr 10 2019 5:00 pm UTC 60 mins
    Do you ask for what you want? Or, do you simply take what you’re offered?

    There is magic in asking. The strongest friendships, top sales teams, and most successful businesses have one thing in common – courageous people who feel the fear and still ask for what they want. People who achieve the best results are people who know how to ask outrageously. In this presentation, Linda Swindling shares tactics and strategies which help people show up powerfully and ask for what they really want. She’ll show how to spot the other people’s negotiation (DEAL) styles in order to communicate effectively and create outrageously great outcomes. Team members and their leaders will know how to negotiate the best deals at work and in life with confidence and integrity.

    After attending, participants leave with strategies to:

    Turn negotiations into a conversation instead of a confrontation;
    Show up powerfully and communicate effectively so that others will listen;
    Reach winning results with integrity and confidence;
    Create significant connections with key people and attract support for their ideas;
    Spot other people’s negotiation (DEAL) styles; and
    Make confident decisions and embrace strategic risk taking.
  • Trainer's Corner: Maximizing Offline Activities in the Language Classroom
    Trainer's Corner: Maximizing Offline Activities in the Language Classroom
    Melanie Rogers, Training Team Lead at Rosetta Stone Apr 10 2019 6:00 pm UTC 60 mins
    Did you know we have over 10,000 pages of materials that you can use with your students offline? We will review what is available, and how to incorporate some of these resources into your classrooms. While we often think of Rosetta Stone as being only available on the computers, for our education clients, we have teachers' guides, workbooks, flash cards, storybook activities and more!
  • The Value of Visual Content and a Simplified User Interface
    The Value of Visual Content and a Simplified User Interface
    Scott Abel, The Content Wrangler & Daniel Foster, TechSmith Apr 10 2019 6:00 pm UTC 59 mins
    It can be difficult to onboard users to new and complex interfaces and workflows. New research shows that images and video enhance understanding and retention of complex information and tasks and can even increase productivity, but software often changes quickly and requires regular updates and localization. How can we leverage the power of visual communication without having to constantly localize new visual content?

    Join Scott Abel, The Content Wrangler, and his special guest, Daniel Foster, Strategy Lead for TechSmith, for this free one-hour webinar. Daniel will show you how a Simplified User Interface helps you create powerful and useful images to help your users better understand your content, while extending its shelf life and often eliminating the need for localization.
  • Your Culture through Growth: A blueprint for managing scale
    Your Culture through Growth: A blueprint for managing scale
    Jess Brook - Senior People Science; Bailey Edgell - Senior Customer Success Coach, Culture Amp Apr 11 2019 2:30 pm UTC 30 mins
    By now, most startups or rapidly scaling companies realize that culture is one of their few sustainable business advantages. Investing in people and culture first – are a means to financial success.

    How do you ensure that as you grow, your culture keeps the essence of your identity, mission and values alive while evolving to reflect the changing make-up of your workforce, business offering and the world of work?

    In the kickoff to our Architect Series for 2019, we’ll focus on what it means for people leaders to be ‘architects’ to proactively and intentionally design a work culture that evolves with your business. We’ll also examine the tools and activities to implement culture by design.
  • Creation, Ideation & Innovation: Female Leaders in Tech Tell It All
    Creation, Ideation & Innovation: Female Leaders in Tech Tell It All
    Sowmya Murthy, Karen Greenberg, Sherry Harmon Apr 11 2019 5:00 pm UTC 45 mins
    Oftentimes when it comes to celebrating women in technology, we hear a lot about individual change-makers and one person's astonishing journey up the corporate ladder. However, what we hear about much less frequently is peer-to-peer support and guidance.

    How are female leaders in hi-tech careers growing both their teams and their company's product? How do women in different business functions successfully build out high-performing diverse teams, get products to market, and drive revenue?

    Tune into this live panel discussion with experts across industries, fields and backgrounds for an in-depth, peer-to-peer fireside chat to answer these questions and more. Learn how we can better support and enable one another to be successful women leaders, from creation, to ideation, to innovation and beyond.

    Moderator: Sowmya Murthy, Chief Customer Officer, Seven Lakes Technologies
    Panelists: Karen Greenberg, Client Champion and Sherry Harmon, CRO, ModuleQ
  • From Feedback to Action: The Next Step in Employee Engagement
    From Feedback to Action: The Next Step in Employee Engagement
    Josh Bersin Apr 11 2019 5:00 pm UTC 60 mins
    Employee engagement and retention is the #1 issue on the minds of today’s CEOs and is a top discussed topic in HR. As a result, organizations have implemented solutions and tools that help gather feedback regularly, resulting in greater access to and an accumulation of feedback data than ever before.

    But the real challenge is, how can we translate the deluge of data into meaningful action? In this research-based presentation, Josh Bersin, global industry analyst, will discuss how organizations can move from “feedback to action”—and give executives, managers, and employees the tools and information they need to make work better. Join Josh as he explores the role of people and technology as partners in this change, from frequent conversations to AI to action-planning tools, and more.
  • Lunching with Lions: How to Survive and Thrive at Networking
    Lunching with Lions: How to Survive and Thrive at Networking
    Katherine McGraw Patterson Apr 17 2019 5:00 pm UTC 60 mins
    Like everything in your business, networking requires awareness of your goals and objectives so that you can be purposeful and intentional about aligning your activities for success. I’ve gone from being terrified to network to creating scripts and systems that take the sting out of the fear and help me grow my professional connections and my brand. In this talk, I share my own journey; the evolutionary reasons why networking is so hard for so many people; and how you can use the winning trifecta of awareness, purpose, and intent to build a success networking practice for yourself. Your members will learn how to identify the right connections, how to evaluate the right groups, and how to leverage the investment of their time and money to get the best results.
    Your members will learn:
    The 5 C's of networking and how you can use them to grow your influence
    Real tips and techniques you can put to work right away to build stronger connections
    How you can win at networking with awareness, purpose, and intent