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Human Resources

  • Innovate your WFM: How to Improve Contact Center Forecasting and Scheduling
    Innovate your WFM: How to Improve Contact Center Forecasting and Scheduling
    Vicki Herrell, SWPP; Ric Kosiba, Genesys; Steve Kosiba, Genesys; Erica Marois, ICMI (moderator) Recorded: Jan 23 2019 60 mins
    When asked to share their most daunting challenges, contact center leaders in the ICMI community listed hiring, scheduling, and long-term planning at the top of the list. Can you relate?

    Join this webinar to learn how you can improve the building blocks of WFM, scheduling and long and short-term forecasting, using machine learning and cloud computing. These new processes improve accuracy and dramatically improve solve times, hinting at a new class of contact center WFM analytics, which will improve WFM efficiency and agent engagement.

    If you're ready to transform your planning and scheduling process, you don't want to miss this complimentary webinar in partnership with Genesys and The Society for Workforce Planning Professionals (SWPP).

    During this webinar, you will learn:
    - What's next for contact center WFM, from spreadsheets to AI and everything in between
    - Innovative scheduling techniques that can boost agent engagement and productivity
    - How to reduce staffing costs without sacrificing quality
    - How to improve long-range contact center forecasting

    Join us for an interactive and informative hour, complete with practical tips and a live audience Q&A.
  • Important eDiscovery Case Law Decisions of 2018 and Their Impact on 2019
    Important eDiscovery Case Law Decisions of 2018 and Their Impact on 2019
    Presentation Leaders: Doug Austin and Tom O'Connor Recorded: Jan 23 2019 67 mins
    2018 was another notable year for eDiscovery case law with several significant rulings that stand to impact eDiscovery practices and the admissibility of evidence. How can these key case law decisions affect discovery within your organization? This CLE-approved* webcast session will cover key 2018 case law decisions covered by the eDiscovery Daily blog and what the legal profession can learn from those rulings. Topics include:

    + Technology Assisted Review best practices and trends
    + The use of sampling to settle disputes
    + Admissibility vs. proportionality and privacy disputes
    + Form of production disputes and the issues involved
    + Key case rulings on discoverability of mobile device data
    + Privilege disputes and clawback requests
    + Impact of rules changes on boilerplate objections
    + The state of sanctions three years after the 2015 Fed Rules updates

    Presentation Leaders:

    Doug Austin is the Vice President of Products and Services for CloudNine. Doug has over 30 years of experience providing legal technology consulting, technical project management and software development services to numerous commercial and government clients. Doug is also the editor of the CloudNine sponsored eDiscovery Daily blog, which is a trusted resource for eDiscovery news and analysis, and has received a JD Supra Readers Choice Award as the Top eDiscovery Author for 2017 and 2018.

    Tom O’Connor is a nationally known consultant, speaker, and writer in the field of computerized litigation support systems. Tom’s consulting experience is primarily in complex litigation matters.
  • EU e-Signature Laws – eIDAS and What You Need to Know
    EU e-Signature Laws – eIDAS and What You Need to Know
    John Jolliffe, Strategic Engagement, Adobe Document Cloud. Recorded: Jan 23 2019 46 mins
    When it comes to conducting business with paperless documents, organisations have embraced electronic and digital signatures. The Electronic Identification and Trust Services Regulation (eIDAS) clarifies and simplifies the legal framework for e-signatures across Europe, but how should organisations decide which type of e-signature is appropriate to their needs? And how are new technologies helping to make electronic signatures relevant for the multi-device, highly mobile workspace of today?

    Join our live webinar, to learn:

    • Why e-signatures are essential to your company's success now and in the future.
    • Which three signature types are legal under eIDAS.
    • How to select the right approach for your business.
    • Next-gen e-Signatures and The Cloud Signature Consortium.
  • Post Perimeter Security 101 - Protecting a border-less world
    Post Perimeter Security 101 - Protecting a border-less world
    Aaron Cockerill, Chief Strategy Officer Recorded: Jan 22 2019 29 mins
    What is currently happening the world of security?

    Gartner predicts that 80% of worker tasks will take place on a mobile device by 2020.*

    The perimeter has disappeared. Employees work from anywhere in the world and their devices access corporate data from cloud services outside of traditional security perimeters. Securing data in the post-perimeter world requires organisations enforce their endpoints and establish continuous conditional access to data based on risk.

    During this webinar Aaron Cockrill, CSO at Lookout will talk about:

    - What does a post-perimeter world mean to enterprise security?
    - Why mobility changes the enterprise security paradigm?
    - How to protect data when accessed from outside the corporate perimeter?
    - What are the current and emerging threats?

    * Source Gartner, "Prepare for Unified Endpoint Management to Displace MDM and CMT" June 2018
  • Using people analytics to create exceptional employee experiences
    Using people analytics to create exceptional employee experiences
    Michal Livny - Innovid, Jessica Brook - Culture Amp Recorded: Jan 21 2019 29 mins
    Technological advances are disrupting the status quo and bringing huge turmoil in their wake. Industries are converging, and new competitors emerging, as never before. The nature of work is changing and demand for digital expertise is soaring, while other skills are becoming defunct. Join Culture Amp and Innovid for a discussion on how to make better decisions with people analytics, build a culture of innovation to stay competitive and explore how global organizations deal with cross-cultural differences through data.
  • Diversity & Inclusion: Build a bias-free hiring process
    Diversity & Inclusion: Build a bias-free hiring process
    Melissa Paris - Culture Amp, Kate Glazebrook - Applied Recorded: Jan 18 2019 29 mins
    Companies that focus on D&I have higher levels of employee engagement, innovation, and retention. Join Culture Amp and our partner Applied during this 25 minute webinar, the fifth in our January series, to learn more about how you can use data to drive your Diversity & Inclusion strategy. Removing bias from your hiring process sounds like a myth. It’s not. Hear Melissa and Kate discuss how you can use behavioural and data science to make recruitment smarter, fairer and easier. Melissa will also share the latest findings from Culture Amp’s Diversity, Inclusion and Intersectionality report.
  • The Power of Case Studies: How to Build Credibility, Trust, and Influence
    The Power of Case Studies: How to Build Credibility, Trust, and Influence
    Deborah Monfette Recorded: Jan 17 2019 52 mins
    Proving the success of your B2B products and services is the typical goal and focus of a case study. It’s been used for decades. But times have changed as B2B buyers self-educate and self-select. They anticipate case studies can help them get the information they need to make purchasing decisions.

    Join Scott Abel, The Content Wrangler, and his special guest, Deborah Monfette, Chief Content Writer and Strategist at Contenttriggers LLC, for this free one-hour webinar. In this webinar, Deborah will discuss four major things B2B buyers expect from companies in their search. You’ll learn 3 tips captured from 10 hands-on technology experts. These tips will help you give buyers what they expect and build more credibility, trust, and influence with your case studies even if you’re limited in what you can tell.

    Tip #1 — This key ingredient, often missing, can derail the credibility of your case study.
    Tip #2 — A critical strategy you must implement to build your buyer’s confidence and trust.
    Tip #3 — How to be the go-to resource and help buyers find relevant case studies.

    ABOUT DEB MONFETTE

    Deborah Monfette works with B2B technology companies to create engaging content that helps people see the possibilities for change and solve problems. She is the chief content writer, strategist, and founder at Contenttriggers LLC. Her experience spans over 20 years in high tech where she’s worked directly with customers in dozens of beta programs, conducted over 1000 sales and product demonstrations, and worked in support and training to solve problems and build customer loyalty. Her recipe for content success is a combination of her love for customer experience, creative thinking, storytelling, great design, and simplifying complex ideas.
  • How to create a culture that fosters innovation
    How to create a culture that fosters innovation
    Melissa Paris - Culture Amp Recorded: Jan 17 2019 25 mins
    Businesses globally are constantly being challenged to ‘deliver’ innovation, to be ever more creative. It’s not as simple as having an ‘innovation team’ or ‘innovative’ being a company value so how do you stay in front? We will share examples of how customers are creating a culture that fosters innovation.
  • Leading digital transformation in HR: Are you ready?
    Leading digital transformation in HR: Are you ready?
    James Marsh, HRreview; Suzanne Courtney, MD, cut-e; Lena Justenhoven, Senior Consultant, AON Recorded: Jan 17 2019 62 mins
    Yesterday’s way of working is obsolete. Today’s fast-paced, technology-fueled business environment means that the demands on employees, and the way in which they work, have changed.

    Are your employees and your organisation ready to cope with the digital future?

    On 17th January at 11.00am our digital readiness expert panel will be hosting a free live webinar to discuss:

    •Why digital transformation of the workforce is a priority for all organisations.
    •The core set of competencies that is needed to succeed in tomorrow's workplace.
    •How digital readiness can be measured and assessed.
    •How to approach digital transformation and take action right now.

    There will be the opportunity to interact live with our panel on the day by taking part in live polls and posting your questions, many of which will be answered during the webinar.
  • HR Checkup for 2019: Start the Year Out Right!
    HR Checkup for 2019: Start the Year Out Right!
    Lori Kleiman, SPHR SHRM-SCP Recorded: Jan 16 2019 46 mins
    Ready or not… it’s 2019! Is your HR department ready?

    Start the new year off on the right foot with a checkup of your HR compliance obligations and a review of HR best practices. During this webinar, we'll help to ensure that your documents are where they need to be and that the right policies are in place to support your requirements and culture for the new year.

    In this action-packed webinar we will specifically review:
    • How to do a self-audit of I-9 forms that provides protection from audits and fines
    • Review of employee handbook obligations for the new year
    • What belongs in employee files - and what can you just get rid of!
    • My favorite tool to use for an overall HR Audit - and how to use it

    We'll also cover what is coming down the pike for 2019 and how to get ahead of any changes.
  • The Escalating War for Perks:  What’s Happening To Employee Engagement?
    The Escalating War for Perks: What’s Happening To Employee Engagement?
    Josh Bersin Recorded: Jan 16 2019 62 mins
    Today companies spend over $40 billion a year on perks, well-being programs, and other non-cash benefits. The impact of increased investment in benefits on employee engagement and retention is far from conclusive. For example, while overall employee engagement is increasing slightly, nearly one-third of employees are actively disengaged at work.



    What are the true drivers of employee success? How can HR and business leaders improve the employee experience?

    In this research-based presentation, Josh Bersin, Global Industry Analyst and author, will share the actual drivers of engagement and retention, as well as best practices on how companies can effectively increase engagement and avoid the guesswork that is prevalent today.
  • Uniquely You: Building a Winning Personal Brand
    Uniquely You: Building a Winning Personal Brand
    Stacey Cohen Recorded: Jan 16 2019 62 mins
    Want to make the most out of YOUR brand, stand out from the crowd, and achieve professional success? Unearthing your personal brand allows you to grow your network, secure unique opportunities, and build your client/revenue base.

    Actively crafting and communicating your brand message will yield success throughout your career. Your personal brand follows you tirelessly, and it is informed by everything you post, write, photograph, pin, like, and tweet. To thrive in today’s fiercely competitive and complex environment, you can't leave your personal brand to chance. Instead, to achieve your professional goals and be on top of a decision maker’s short list, you have to make a name for yourself.

    Learn how to strategically take control of your message and begin to articulate your value or “wow” factor.

    Speaker Bio:
    In the world of branding, few experts possess the savvy and instinct of Stacey Cohen. A TEDx speaker and award-winning brand professional who earned her stripes on Madison Avenue and at major television networks before launching her own agency, Cohen specializes in finding, cultivating and perfecting brands.

    Cohen is a sought-after speaker, author and panelist in the realm of personal branding. A staple at industry conferences, Cohen is also a blogger at The Huffington Post and has been featured in Entrepreneur, Forbes, Crain’s, Sales & Marketing and a suite of other national publications. She is Founder, President and CEO of Co- Communications, a full-service marketing and communications agency.. Since 1997, Cohen has coached individuals and businesses across a range of industries — from arts and real estate to hospitality and luxury — and expertly positions their narratives in fiercely competitive markets.
    Stacey holds a B.S. from Syracuse University, MBA from Fordham University and recently completed a certificate program in Media, Technology and Entertainment at NYU Leonard Stern School of Business.
  • Why Lead with Risk? Defining a Risk-Based Cybersecurity Strategy
    Why Lead with Risk? Defining a Risk-Based Cybersecurity Strategy
    Doug Landoll, CEO, Lantego Recorded: Jan 16 2019 35 mins
    Some approaches to information security simply won’t deliver the results required for effective governance. Addressing head-on the primary issue—risk—is the key to a successful strategy.

    In this session, Doug Landoll, CEO of information security compliance consulting firm Lantego, will discuss how to take a risk-first approach to addressing information security. Specific topics include:

    - How to define cybersecurity success
    - Common approaches that fall short
    - Risk-based cybersecurity strategy planning

    Find out how a proactive approach to information security now can help your organization avoid compliance issues later.
  • Democratise L&D, drive engagement & improve retention
    Democratise L&D, drive engagement & improve retention
    Melissa Paris - Culture Amp, Karina Brown - GroHappy Recorded: Jan 16 2019 26 mins
    Leadership & Development is a top driver of engagement and retention, however it often seems that the best development tools and opportunities are reserved for senior employees. How can you ensure every employee in your business has access to the things they need to learn and grow? This webinar, the third in our January series, will focus on; why this topic is now an important business imperative for any size of organization or industry; how businesses are making L&D accessible to all employees; and the impact this has on your business.
  • Principles, Not Prescriptions: The Coming of Age of ContentOps
    Principles, Not Prescriptions: The Coming of Age of ContentOps
    Rahel Anne Bailie, Chief Knowledge Officer at Scroll Recorded: Jan 15 2019 61 mins
    Content operations, ContentOps for short, has been around for a long time, though the average content professional would be hard-pressed to define it. ContentOps means having a system for content production, day in and day out, that allows us to deliver content at scale. Processes that include copy-and-paste have limited capacity, and it's time for organizations to change their processes that have lots of administrative overhead. It's time to replace outdated production methods with streamlined operational models.

    Join Scott Abel, The Content Wrangler, and his special guest, Rahel Anne Bailie, Chief Knowledge Officer at Scroll UK for this free, one-hour webinar. Come learn why ContentOps works nicely with DevOps, which helps software developers uses established processes to create and manage code efficiently, and DesignOps, which helps designers use established processes to create and manage aspects of design more efficiently. We'll talk about why organizations have been slow to adopt ContentOps, and how to move toward using content processes to be able to develop and manage great content efficiently and effectively.

    ABOUT RAHEL ANNE BAILIE

    Rahel Anne Bailie is Chief Knowledge Officer at Scroll, an STC Fellow, an industry author, and a results-driven content strategist. She has a strong track record of developing successful digital content projects, tackling the complexities of managing content for clients globally. Her strength is diagnostics: calculating how to use content to deliver compelling experiences.
  • Using employee feedback to create exceptional experiences at Moneysupermarket
    Using employee feedback to create exceptional experiences at Moneysupermarket
    Nina Hancock - Culture Amp, Alex Miell - MSM, Aneta Weedon - MSM, Chris Jones - Enboarder Recorded: Jan 15 2019 27 mins
    Join Culture Amp, Moneysupermarket and Enboarder for a discussion of how organizations are using feedback to create exceptional experiences across the employee lifecycle. Moneysupermarket will share their people strategy, approach to flexible working, investment in career development and how they’re empowering a culture that supports mental health. They will also cover their approach to a new system of onboarding with Enboarder.
  • 5 ways to use employee feedback to drive your 2019 business strategy
    5 ways to use employee feedback to drive your 2019 business strategy
    Jessica Brook - Culture Amp Recorded: Jan 14 2019 27 mins
    The most successful companies use people data alongside other data types (sales, marketing, operations data) to fuel their business strategy. Culture Amp supports organizations to uncover the areas of focus to ensure they have the right data to make strategic decisions. This webinar, the first in our January series, will focus on; why this topic is now an important business imperative for any size of organization; the importance of having an employee feedback strategy; 5 simple steps to start your feedback strategy; and how (and why) to customize your approach.
  • Mobile Threat Management: Addressing endpoint security’s biggest blind spot
    Mobile Threat Management: Addressing endpoint security’s biggest blind spot
    Phil Hochmuth, Program Director, Enterprise Mobility at IDC Recorded: Jan 14 2019 41 mins
    Lookout invited a special guest, Phil Hochmuth, Program Director, Enterprise Mobility at IDC to talk about the rising implications of employees accessing business data and apps with smartphones.

    On the agenda:

    - The latest research in enterprise mobility adoption

    - Security and the top challenges sourced by IDC

    - How mobile threat management fits into an enterprise endpoint security architecture
  • Trainer's Corner: Keeping the Motivation Going
    Trainer's Corner: Keeping the Motivation Going
    Melanie Rogers, Training Team Lead at Rosetta Stone Recorded: Jan 9 2019 54 mins
    It's a new year! After the holiday break, sometimes it's hard to get back in the groove. We've got some strategies to share to help you and your students get excited about language learning in 2019! We'll share some no-cost and low-cost things to do to prepare for the rest of the school year.
  • How to Leverage Social Media to Grow Your Business
    How to Leverage Social Media to Grow Your Business
    Rachel Pedersen Recorded: Jan 9 2019 52 mins
    In this webinar, you will learn:
    1. How to build your platform
    2. How to create a money printing machine
    3. Branding on social is not what you think
    Speaker Bio:
    Rachel Pedersen is the founder and CEO of the social media agency The Viral Touch, and Social Media United - teaching others how grow personal brands and retain clients.
    Rachel is the symbol of freedom, determination, passion for life and business; making an impact by changing lives of those around her and showing anyone and everyone that they can reach new heights they never thought possible.

    Rachel has helped 100’s of individuals world-wide change the trajectory of their lives by finding freedom from a 9-5 job.

    In just over 2 years Rachel has gone viral reaching 11.3 million, being featured in Glamour, TODAY, Cosmopolitan and US Weekly.

    Rachel has taken her clients from $4k months to $7k days, with a 3-22x ROAS. She has worked with Fortune 500 influencers, celebrities and clients.
  • Transforming Culture with Engagement Insights: A Tactical Guide & Case Study
    Transforming Culture with Engagement Insights: A Tactical Guide & Case Study
    Madhuri Kumar, AVP of Talent Development at JDRF Recorded: Jan 4 2019 56 mins
    JDRF is an organization with a critical mission: to create a world without Type One diabetes (T1D). In service of that mission, the organization has been been experiencing significant growth and change, similar to changes that organizations around the world are grappling with today. These include revamping its business model in the digital age, attracting, hiring and retaining world-class talent, while actively engaging the community it serves through awareness and relevancy.

    To meet these changing demands, JDRF recognized the need to prioritize people and culture, not just business systems and processes. With a intentional strategy to thoughtfully overhaul the employee feedback and engagement process, and to build a culture that’s stronger, more innovative, and committed to continuous improvement, JDRF is on track to changing its trajectory, putting it on a renewed path to accelerate life-changing breakthroughs to cure, prevent and treat T1D and its complications.

    In this webinar, JDRF’s AVP of Talent Development, Madhuri Kumar, will share the journey of JDRF and culture transformation, and provide tactical advice for embarking on change at any organization, large or small.
  • Engage Your Distributed Workforce: Practical Advise, Successes and Lessons Learn
    Engage Your Distributed Workforce: Practical Advise, Successes and Lessons Learn
    Kurt Oborn, Sr. Manager of Organizational Effectiveness at Post Consumer Brands Recorded: Jan 4 2019 57 mins
    In this webinar presented by Lisa Lebow of Glint and Kurt Oborn of Post Consumer Brands, you’ll learn about motivating and retaining a diverse, dispersed workforce. Lisa, a seasoned organizational development consultant, will explain how to overcome the inherent challenges of engaging a workforce that is composed of all types of employees, from strategy and sales to manufacturing or customer service. She’ll provide a framework for understanding the motivations and challenges of all employees and practical advice for empowering local leaders to take simple, impactful action.

    Kurt, the Senior Manager of Organizational Effectiveness at Post Consumer Brands, one of the largest cereal producers in the U.S., will share his story — building a program to listen to, understand, and respond to thousands of employees across the country. He’ll provide practical takeaways, best practices, and lessons learned. You’ll walk away with a list of action items to implement immediately, whether you’ve just begun the engagement journey or consider yourself a seasoned expert.

    In this webinar, you will:
    • Discover a framework for how to effectively engage a diverse and distributed workforce
    • Learn how to empower local leaders and managers to take action on engagement
    • Hear a real-life case study from one of the largest cereal producers in the U.S. on how they strive to keep each of their distinct employee populations engaged
  • Navigating a New Path: Linking Employee Engagement with Business Outcomes
    Navigating a New Path: Linking Employee Engagement with Business Outcomes
    Chad Bennett of Glint and Alex Purcell of United Airlines Recorded: Jan 3 2019 59 mins
    In this webinar, presented by Chad Bennett of Glint and Alex Purcell of United Airlines, you’ll learn how you can begin to identify the specific relationships between employee engagement at your organization and the outcomes that drive the business forward. Bennett, a seasoned organizational development expert, will explain how you can effectively use engagement data to predict outcomes, identify high-potential course-corrections, and empower leaders to take simple, impactful action and drive the business forward.

    Purcell, Sr. Manager, Engagement Technology and Analytics at United Airlines, will relay a real-life case study on how their engagement data impacts their business outcomes. United Airlines’ stated purpose is to help unite the world by connecting people to the moments that matter most. United is delivering on its promise in a complex and dynamic business environment that demands the highest levels of safety, and seeks operational excellence and customer satisfaction.

    It’s not easy and numerous factors, including weather, maintenance, air traffic congestion, etc., can impact airline operations and a customer’s experience from the moment of ticket purchase to arrival at the destination. But, because the airline business is a people business, employee discretion can make all the difference. So, United is exploring new linkages that aim to show how employee engagement drives improved safety and customer satisfaction, as well as partnering with internal stakeholders providing insights into the effectiveness of their work. How will United prove these connections? That is a question United is daring to ask.
  • Understanding the Impact of Labor Laws on Employee Scheduling
    Understanding the Impact of Labor Laws on Employee Scheduling
    Dorothy Pults, Director of Product at Shiftboard Recorded: Dec 27 2018 52 mins
    Organizations that manage a shift-based (and hourly) workforce must contend with complex scheduling rules including labor laws and labor agreements. With more states and even cities supplementing US Labor laws, it can be difficult to keep up with all the changes. Many of these laws impact overtime pay, required break periods, and employee rights around a more predictable schedule–which can significantly increase your labor costs. By understanding labor laws, you can create better employee schedules, reduce overtime, and ensure compliance.

    In this webinar, you will learn:
    • What is driving changes to labor laws in states and cities across the US
    • What are the key labor laws that affect employee scheduling
    • How technology can help you automate and create better schedules

    We will also provide some practical examples to help you understand the complexity of California, Washington, Seattle, and San Francisco labor laws. These same examples are often found in collective bargaining agreements (CBAs).

    About the presenter:
    Dorothy Pults recently completed a significant research project on US and International Labor Laws and GDPR compliance implications for scheduling shift-based (hourly) workforce. Dorothy has held leadership roles in engineering, product management and product marketing at fast growing companies including EMC, Limelight Networks and F5 Networks drive record customer growth and is recognized for her work aligning products to meet the unique needs of customers.
  • Whats New in Performance Management- A fireside chat
    Whats New in Performance Management- A fireside chat
    Aaron Adams, Partner- HR Strategy with Sri Chellappa- President at Engagedly Recorded: Dec 20 2018 33 mins
    Engagedly's annual Fireside Chat where we talk about the changes in the Talent Management field in the area of Performance Management. What some of the trends we have been seeing and how HR and Organizational Leaders are addressing Performance Management and Employee Engagement.
  • 5 Ways to Hire for Hard-to-Fill Roles
    5 Ways to Hire for Hard-to-Fill Roles
    Julie Coucoules - Head of Talent Acquisition at Glassdoor & Loni Brown - Head of Talent Acquisition at Entelo Jan 24 2019 6:00 pm UTC 36 mins
    Filling positions that demand skill sets in short supply is vexing. Especially because many of these roles didn’t exist a decade ago, it’s critical for recruiters to take a fresh approach.

    In our upcoming webinar, Glassdoor’s Global Head of Talent Acquisition, Julie Coucoules, and Entelo’s Head of Recruiting, Loni Brown, will cover strategies that combine traditional recruiting techniques with new tools to help you quickly find the right people for your toughest roles.

    You'll come away knowing how to:

    - Find the right talent for your trickiest roles
    - Optimize job visibility to the right candidates
    - Improve your candidate outreach strategy
    - Incorporate diversity initiatives into this process
  • 10 Incredible Ways You Can Be Hacked Through Email & How To Stop The Bad Guys
    10 Incredible Ways You Can Be Hacked Through Email & How To Stop The Bad Guys
    Roger Grimes, Data-Driven Defense Evangelist Jan 24 2019 6:00 pm UTC 75 mins
    Email is still the #1 attack vector the bad guys use. A whopping 91% of cyberattacks start with a phishing email, but email hacking is much more than phishing and launching malware!

    Join Roger A. Grimes, KnowBe4's Data-Driven Defense Evangelist and security expert with over 30-years of experience, for this webinar where he will explore 10 ways hackers use social engineering to trick your users into revealing sensitive data or enabling malicious code to run. Plus, he'll share a (pre-filmed) hacking demo by KnowBe4's Chief Hacking Officer Kevin Mitnick.

    Roger will teach you:

    •How silent malware launches, remote password hash capture, and how rogue rules work
    •Why rogue documents, establishing fake relationships and getting you to compromise your ethics are so effective
    •Details behind clickjacking and web beacons
    •Actionable steps on how to defend against them all

    If all you were worried about were phishing attempts, think again!
  • What you and your Board need to know when preparing a business for sale
    What you and your Board need to know when preparing a business for sale
    Paul Herman, CEO and Founder of Bluebox Corporate Finance Jan 29 2019 12:30 pm UTC 60 mins
    What you and your Board need to know when preparing a business for sale - 'The Key Steps'

    When it comes to selling a business, preparation is key. We’d be delighted for you to join our webinar as we delve into how to prepare a business for sale to maximise value and achieve the highest possible return. Find out what you can do now to help you and your board prepare for an exit.

    Agenda includes:
    •Is your board ready to sell?
    •Why do most business sale processes collapse?
    •What will an acquirer attribute value to?
    •How will acquirers value the business?
    •What is due diligence and how can you help a board to prepare?
    •Key stages in the sale process

    The webinar will be hosted by Paul Herman, CEO and Founder of Bluebox Corporate Finance. Paul has sold over 70 private businesses during his career, with values ranging between £2m and £200m, and across a wide range of sectors. This includes a number of well-respected UK businesses such as Models Own, Gü, Princess Yachts, Mappin & Webb, Smythson, Watches of Switzerland, TXM Plant and The British Retail Consortium.
  • How to Manage Sales AND Lead People
    How to Manage Sales AND Lead People
    Deb Calvert, Coach and Trainer for Sales Managers Jan 29 2019 4:00 pm UTC 60 mins
    The most effective Sales Managers understand that managing sales is only part of the job. To succeed long term and build the business, you can't ignore the other part of your job -- leading people. Join me to learn how you can out-perform your peers, delight your customers, and support your team members in ways that really matter.
  • What is ServiceNow: Your Primer to Kick-Start Your ServiceNow Transformation
    What is ServiceNow: Your Primer to Kick-Start Your ServiceNow Transformation
    Carleen Carter, John Beasley, Johnny Walker Jan 29 2019 6:00 pm UTC 60 mins
    Just getting started with ServiceNow? Whether you're about to implement the platform or still in the midst of researching, this webinar will introduce you to the innovative platform, what it's made up of, and how to get started on your ServiceNow journey.

    Learn how to build your roadmap, staff projects, plus find out tips for success, from Organization Change Management (OCM) to governance, and rolling ServiceNow out to your company.
  • Communication 101: Making Sure Your Message Is Received
    Communication 101: Making Sure Your Message Is Received
    Deb Calvert, Executive Coach on Interpersonal Skills & Employee Engagement Jan 29 2019 9:00 pm UTC 60 mins
    It's up to you.

    As a manager, supervisor, or HR business partner, delivering the message isn't good enough. If you want to be effective and get things done through other people, you've got to make sure your messages are being received. AND that they're being understood as you intended them.

    That's a lot of responsibility! But it's what will make your job much easier. It's what will make you more effective, more credible, and more capable of reaching your business goals.

    Join me to learn the secrets of making sure your messages are coming through loud & clear.
  • Using Risk Analysis to Enhance Compliance
    Using Risk Analysis to Enhance Compliance
    Andras Cser, Vice President and Principal Analyst, Forrester Jan 30 2019 4:00 pm UTC 20 mins
    For most organizations, compliance is a bottomless pit of cost and effort. Too many infrastructure components and configuration points, too much data and too many places to put it—there are just too many places for threats to hide.

    In this session, Forrester Vice President and Principal Analyst Andras Cser will share how to prioritize security and compliance efforts. Specific topics include:

    - How your auditors are behaving
    - Why risk-based prioritization is the only way to find threats
    - The importance of context
    - Forrester’s recommendations and best practices

    Watch this webcast and learn how to make your organization’s journey to the cloud as safe as possible.
  • Title: The Inside Scoop: Five Tips to Get the Workers You Want
    Title: The Inside Scoop: Five Tips to Get the Workers You Want
    Erica Martin, Senior Recruiter and Johnalynn Wood, Senior Recruiter Jan 30 2019 7:00 pm UTC 60 mins
    Are you struggling to find the talent you need to help your business succeed? If so, you’re not alone. With unemployment at historically low rates, the competition for talent is intense and organizations are having a harder time attracting- and keeping- top workers. Today, employees have certain expectations from their employers and when their needs aren’t met at one organization, they look elsewhere. Our recruiters work with job seekers every day and understand what they need and want from prospective employers – and what ultimately gets them working.

    In this webinar, Senior Recruiters Erica Martin and Johnalynn Wood will give you insights into how you can stand out from the pack when hiring. We’ll go over:

    • Five tips to help build employer/employee relationships so you can better attract and retain talent
    • Examples of how companies we’ve worked with put these practices in action
    • How you can use mobile technology, like JobStack, to aid in recruiting and keeping your top workers
  • 6 Drivers of a Strong Talent Pipeline
    6 Drivers of a Strong Talent Pipeline
    Bambi Grundwerg - iCIMS, Hannah Maslar - Glassdoor, Yolanda Coquia- TextRecruit Jan 31 2019 6:00 pm UTC 54 mins
    In today's employment landscape, employers work harder to attract strong talent pools. It begins with a great first impression on job seekers and continues with a stellar candidate experience that improves talent pipelines.

    Industry innovators iCIMS, Glassdoor and TextRecruit discuss how the candidate experience shapes recruitment in this webinar. You’ll gain insight on how to:

    - Reach on-the-go job seekers
    - Create a smooth application process
    - Strengthen your employer brand
    - Attract talent with relevant job posts
  • Impact of Culture on Talent - Optimising Talent Strategy
    Impact of Culture on Talent - Optimising Talent Strategy
    Laura Pettitt Talent & Engagement Director, News UK Feb 5 2019 1:00 pm UTC 45 mins
    News UK houses two of the most recognised media brands in the English-speaking world and our Technology team is pivotal to us maintaining this position.

    Our mission is to attract and retain the best technical talent and be the best place to work. To achieve our ambition we designed a strategy that follows the full employee lifecycle. Rather than simply making a statement, we intended to devise a measurable strategy to attract, retain and develop the best talent. Our overall objective to create an environment where ‘our people’ love coming to work and can achieve their goals.

    Laura Pettitt, Talent & Engagement Director, News UK
    Laura is an experienced Talent & Engagement Director, skilled in Apprentice Programmes, Brand, Diversity, Engagement, Employer Value Proposition, Recruitment and Talent Management. With proven experience designing & delivering cultural change programmes that have had a positive impact on attrition, diversity, engagement and time to hire.
  • Tapping Into the People Data Within Your Company
    Tapping Into the People Data Within Your Company
    Jennifer Leake, Founder, Assessment Pros LLC Feb 5 2019 2:00 pm UTC 45 mins
    Data is not magic – it’s a set of facts that support decisions to help solve today’s most pressing people issues and strategies. Organizations who collect and understand people data better understand how employees think, learn and behave. Data is vital for decisions in hiring, onboarding, solving performance problems, developing high potential employees, training and any element of human capital management. Supplementing current knowledge and experience is an agile way to answer vital people questions.
    In this presentation, we’ll show you how to better understand employee core behavior and abilities:
    •Learn 6 key personality dimensions and how they influence job performance and fit.
    •Apply data to perform your key role of workforce and people management expert.
    •Gather people metrics and utilize it for hiring/onboarding, team engineering, culture and training.

    For over 20 years, Jennifer Leake has been an Employee Engagement Champion committed to helping others hire the right people; provide them with clear expectations; and develop leaders who know how to manage and motivate individuals for personal and business success.
    She is a Certified Emotional Intelligence Practitioner, a Certified Management Consultant (CMC®) and an employee assessment authority, certified in a variety of business assessments used for hiring, developing and retaining key talent.
  • The PFPS Recipe for Retaining Top Talent
    The PFPS Recipe for Retaining Top Talent
    Deb Calvert, Executive Coach, president of People First Productivity Solutions Feb 5 2019 4:00 pm UTC 45 mins
    Slow down that revolving door of talent! Keep the people you want to have on your team! How? That's the BIG question.

    And we're going to answer it in this webinar. We'll take a look at the research and best practices that make some employers better at retaining top talent than others. Spoiler alert: It's not because they pay more or have better free food in their cafeteria! What they've got is a higher level of employee engagement. And you can have that, too.

    In this presentation, we'll show you how:

    - Employee engagement really does matter when it comes to retention (and every other indicator of business success!)
    - You can boost engagement levels and have a positive impact on retention (and every other indicator of business success!)
    - HR and front line managers can impact employee engagement even in a difficult corporate environment
    - YOU can make a difference that makes a positive impact

    There's a reason that human capital tops the list of C-Suite concerns in 2019. And we're going to cover that, too. We'll address some of the myths and mis-perceptions that get in the way of truly engaging and retaining people in your organization. You'll also receive a free checklist for daily engagement activities that you can distribute to all your managers. Don't miss this presentation from Deb Calvert, president of People First Productivity Solutions -- we can help you build organizational strength by putting PEOPLE first.
  • Future-Proofing Succession Planning; Strategies for Developing Talent Pipeline
    Future-Proofing Succession Planning; Strategies for Developing Talent Pipeline
    Debra Calvert (Moderator) | Lori Kleiman | Further panelists to be announced Feb 5 2019 6:00 pm UTC 60 mins
    In this tight labor market, it's more important than ever to have a strategy for an employee to jump to another company. Companies need to be proactive and have a proper succession plan in place before it's too late.

    In this webcam panel, you will learn about:
    - The importance of engaging employees to retain them
    - An always-on approach to talent pipeline
    - The impact of future trends on succession planning

    Panelists:
    Debra Clavert, President, People First Productivity Solutions (moderator)
    Lori Kleiman, Managing Director, HR Topics
    Further panelists to be announced
  • Building the Workplace of the Future: Five Culture Trends for 2019
    Building the Workplace of the Future: Five Culture Trends for 2019
    Chris Drysdale, Creative Director at OC Tanner, Christina Chau, Senior Content Manager at OC Tanner Feb 5 2019 7:00 pm UTC 60 mins
    The workplace of the future needs to be cultivated now. 2019 provides organizations enormous opportunity to improve their workplace cultures to attract, engage, and retain talent successfully. Five big culture trends this next year will influence how organizations shape their employee experiences.

    In this webinar, Chris Drysdale, Creative Director at O.C. Tanner, and Christina Chau, Senior Content Manager at O.C. Tanner, share the latest research on five new Culture Trends for 2019. Learn how to take advantage of these trends to create a workplace culture where employees thrive.

    Join us to:
    - See brand new research on the current state of workplace culture
    - Learn about the five major culture trends for 2019
    - Get best practices on how to leverage these culture trends to connect people together and build a culture that inspires greatness
  • Hiring Predictions for 2019
    Hiring Predictions for 2019
    Dr. Andrew Chamberlain, Chief Economist at Glassdoor Samantha Zupan, VP of Global Corporate Communications at Glassdoor Feb 5 2019 8:00 pm UTC 44 mins
    As many talent acquisition professionals know all too well, 2018 was a challenging year for hiring. So what will 2019 bring, and how can employers get ahead now?

    Find out from Glassdoor’s Chief Economist, Dr. Andrew Chamberlain, as he shares his predictions!

    You’ll learn:

    - 5 big changes to watch out for in the job market
    - How your company can respond to them today
    - Plus, what made the biggest impact in 2018
  • The Power of Employer Brand for Hiring and Retention
    The Power of Employer Brand for Hiring and Retention
    Bart Macdonald - Sapling, Christina Luconi - Rapid7, Craig Forman - Culture Amp, Jamie Hitchens - Glassdoor Feb 5 2019 9:00 pm UTC 61 mins
    When it comes to hiring and retention, your employer brand is huge. It’s your company’s value proposition combined with overall reputation that prospective and current employees use to evaluate whether or not your company is the right place to work. Employers need to meet high expectations and find innovative ways to communicate their culture to these audiences.

    In this panel webinar, HR leaders from Glassdoor, Sapling, Rapid7, and Culture Amp, will discuss how to leverage your employer brand to attract and retain top talent. Expert panelists from high-performance, hyper-growth organizations will answer your questions and share their practical experience, starting with how to ensure that your company values act as a rallying force for each team member in your company.

    The conversation will also cover these key aspects of building a powerful employer brand:

    - The best employee perks to boost your employer brand
    - How to define and showcase your employer value proposition
    - How to use your organization’s core beliefs as a rallying force for attracting and retaining your top talent
  • Where’s Waldo? Finding top talent in the crowd
    Where’s Waldo? Finding top talent in the crowd
    Lori Kleiman, SPHR SHRM-SCP Feb 5 2019 10:00 pm UTC 30 mins
    Managers lose a key member of their team, and the first thing they do is rush to find a body to fill the seat. Recruiting may be the single most important function of an organization, and it needs to be given the care and attention it deserves. Through our interactive program, we will looks at ways to create a never ending candidate pipeline, interviewing techniques for successful selection and evaluation methods that can ensure success. Resources will be provided to allow you to implement new aspects of your programs today.

    ·Options for filling the candidate pipeline
    ·Creating an interview experience that gets the information you need
    ·Embracing technology while still creating a personal connection
    ·Development in background and credit check compliance
    ·Full cycle recruiting goes beyond the offer letter
  • Using tax relief to fund innovation in your business
    Using tax relief to fund innovation in your business
    Nigel Holmes FCA CTA (Senior Tax Specialist) and Paul O’Kell (Channel Partner Manager) Feb 6 2019 12:00 pm UTC 60 mins
    Introduction into Catax’s three services; Research & Development, Capital Allowances and the Patent Box tax reliefs, and explaining how they can help businesses provide new revenue streams for investing in innovation.

    Agenda:

    Introduction to Catax & our partners
    R&D explained
    Capital Allowances explained
    The Patent Box explained
    The Catax process
    Q&A
  • What's New in Performance Management?
    What's New in Performance Management?
    Aaron Adams, Partner - HR Strategy with Sri Chellappa - President, Engagedly Feb 6 2019 5:00 pm UTC 33 mins
    Engagedly's annual Fireside Chat where we talk about the changes in the Talent Management field in the area of Performance Management. What some of the trends we have been seeing and how HR and Organizational Leaders are addressing Performance Management and Employee Engagement.
  • Creating a Culture of Continuous Feedback & Develepment
    Creating a Culture of Continuous Feedback & Develepment
    Srinivas Krishnamurti Feb 6 2019 6:00 pm UTC 49 mins
    It seems like every day, a new company announces its plan to get rid of the performance review. Rightfully so—according to CEB, a company of 10,000 employees spends an average of 200 manager hours and $35 million annually on this process, which yields little to no return. But before you go and throw away your company’s review process, be prepared with what you will implement instead.

    In order to create a high-performance culture, you will need a more holistic framework that is designed to allow employees to own their development, creating an impact on your company culture and bottom line. Incorporating the practices of continuous feedback and employee development resources are vital staples in creating a performance management process that will help engage and retain employees. In this webinar, Srinivas Krishnamurti, the CEO and co-founder of Zugata, a performance management software company, will walk through how to effectively establish these practices in your company culture.

    You will learn:
    -How to equip employees with actionable feedback that leads to continuous performance improvement
    -How to increase adoption of continuous feedback and development practices amongst employees and management
    -The role that HR and Managers play in employee-owned development and the right cadence for manager check-ins and feedback
    -How real companies have successfully implemented an employee-centric performance model focused on continuous feedback and development
  • The Power of Well-being: Health, Happiness and Success!
    The Power of Well-being: Health, Happiness and Success!
    WHEN Feb 6 2019 6:00 pm UTC 60 mins
    Well-being is more than just living a healthy lifestyle. It is the complex combination of your physical, mental, emotional, and social health factors. Women often focus on the needs of those around them first, putting their own well-being on the back burner. This can result in a range of health issues – both physical and mental.

    During this webinar, three experts will provide guidance to help you improve your overall well-being:

    - 4 Easy Strategies to Boost Your Happiness at Work – Presented by Shelly Ryan, WHEN BEING and CAREER Advisor®, WHEN Manager

    - Well-Being in the Workplace and at Home – Presented by Nancy Friedman, WHEN Chief Being Officer

    - What is Well-Being
    The Key Elements of Well-Being
    How Well-Being Impacts Your Life
    4 Key Tools Proven to Increase Your Well-Being

    - 10 Steps to Finding Love from Within – Presented by Dr. Elaine Stewart, ND, WHEN Chief Health Officer

    - Finding Your WHEN®
  • Linking CX Metrics to Share of Wallet
    Linking CX Metrics to Share of Wallet
    Luke Williams Feb 7 2019 6:00 pm UTC 25 mins
    Join NY Times Bestselling author, Luke Williams, and learn simple tricks about linking CX metrics to share of wallet. You'll learn:

    5 CX metrics you should be tracking: The traditional metrics we track are important, but we have to broaden our metric set to accommodate our new measurements and the financial metrics they predict.

    The progress and the problem with CX metrics: The CX movement has come a long, long way. We understand customers better than ever before, but we still struggle with linking data to predictable outcomes at scale.

    The discovery of the Wallet Allocation Rule and what it means: A simple mathematical discovery has unlocked the formulaic connection between traditional CX metrics and real financial outcomes with just simple adjustments to how we measure and think about customer experience.
  • The Kaleidoscope of Business: How to Gain Control in a VUCA world!
    The Kaleidoscope of Business: How to Gain Control in a VUCA world!
    Lori Kleiman, SPHR SHRM-SCP Feb 12 2019 8:00 pm UTC 30 mins
    Businesses today operate in a VUCA world (Volatile, Uncertain, Complex, and Ambiguous). Organizations and employees are doing everything possible to keep up, but the days of going off to a strategic planning retreat, planning a 5-year vision and executing it are gone.

    In this 30-minute webinar, we'll discuss what leaders of organization and HR must do to adapt to this new and ever-changing world of competing business priorities to ensure continual success. We will identify what causes a VUCA environment and how you can identify where your organization is on the continuum. I'll provide valuable tips to address each situation - whether Volatile, Uncertain, Complex, Ambiguous or all 4.

    Key Takeaways:
    • What is the VUCA world—and why it’s important for you as an HR leader to understand how it operates
    • How to evaluate the areas of HR to be impacted by changes
    • How to establish and advocate for needs of HR and your employees
    • How to align processes with the new initiatives in your organization

    Specifically for HR, we'll review the common needs of today's workplace and give tips and suggestions to help align HR with the changes in the organization, ensure that you gain the resources you need, and establish yourself as the visionary team member that is helping to drive your organization forward.
  • Trainer's Corner: Supporting EL Newcomers and Families
    Trainer's Corner: Supporting EL Newcomers and Families
    Melanie Rogers, Training Team Lead at Rosetta Stone Feb 13 2019 7:00 pm UTC 60 mins
    We have some resources to share with you to help ease the transition to English and the United States for your newcomer students. In addition to resources, we also want to share strategies for family engagement and ways to help your students find success.
  • Why it pays to be family friendly:  How leading employers make work+family work
    Why it pays to be family friendly: How leading employers make work+family work
    James Marsh, HRr; Jennifer Liston-Smith, MFC; Deborah Richards, Diversity & Inclusion Leader at IBM Feb 14 2019 11:00 am UTC 90 mins
    With a workforce that is ever-more age and life-stage diverse, it’s never been more important for organisations to enable their employees to combine Work+Family successfully.

    In this webinar we will share the highlights of My Family Care’s Work+Family Snapshot – exploring the challenges faced by working parents and carers, and their priorities for keeping career on track alongside family.

    We’ll also be discussing the solutions, successes, and lessons learnt by leading employers including IBM as a case study.

    We’ll explore the culture, policies and benefits that contribute to making an organisation family-friendly and inclusive; the trends, benefits, and return on investment for the employer including:

    1.The key trends and innovative practices emerging in UK
    2.How clever employers use family-friendly practice to build their employer brand
    3.How family-friendly practices translate into employee engagement
    4.Measuring the business impact and ROI of these practices

    In this lively webinar, James Marsh will be joined by Panellists including Jennifer Liston-Smith, Director, Head of Coaching and Consultancy at My Family Care, and Deborah Richards, Diversity & Inclusion Leader at IBM.