Human resources is intrinsically linked to business success and requires a thoughtful balance of a variety of complex issues. The human resources community on BrightTALK is made up of thousands of professionals in human resources exchanging human resources best practices and advice. Watch hundreds of on-demand webinars for immediate information or participate in upcoming live webinars and have your questions answered by respected HR thought leaders.
Hunter James, Sr Director, Voiant Group; Jason Loh, Sales Solutions, Anaplan; Linda Connor, Director of Finance, TibcoRecorded: Nov 16 201860 mins
Learn to keep the elements of your go-to-market strategy working in harmony.
Your product and services define what you bring to the market, but your go-to-market is your secret sauce. It’s the strategy that you’re constantly developing to approach, target, and dominate, and it includes how you orchestrate your territory plans, quotas, account segments, incentives, staffing, and KPIs. But how do you tune your go-to-market strategy to strike the perfect note? In this webinar, learn to keep the elements of your go-to-market strategy working in harmony, including:
-How to unify the components of your sales planning process
-Understanding how Anaplan customers gain competitive advantages through improved sales planning
-Ways to align sales territories and quotas to increase the bottom line
Josh Bersin, Deloitte Consulting LLP | Scott Kelly, Hitachi Data SystemsRecorded: Nov 15 201860 mins
Today business moves faster than ever before. Teams are more fluid, projects are more dynamic and skills are in more demand. To stay competitive, companies need a workforce that is responsive, agile, speedy, flexible and customer-focused. As a result, Human Capital leaders are on a transformational journey. It’s not enough for companies to give someone a job, they need to provide employees an optimized, connected experience so they can perform their best.
In this webinar, Josh Bersin of Deloitte and Scott Kelly of Hitachi Data Systems will explore:
- Industry trends shaping the market
- Why old performance management processes and tools are inadequate in the face of business and employee needs
- How data served as the backbone for the case against ratings and rankings
- How Hitachi made performance management exponentially more effective through a culture of continauous feedback and improvement
After this webinar, attendees will have a better understanding of the trends driving the performance management transformation as well as a real world example of how one company actually made the change.
We instinctively know that unleashing our technical product content will make our customers happier and bring benefits to our company. But how can we quantify and measure that value in order to secure the resources needed to transform the digital experience and build a modern technical resource center?
Join Scott Abel, The Content Wrangler, and intelligent content guru, Joe Gelb, President of Zoomin Software as they zoom in to the details and show you how to calculate ROI and build the business case to move up the content value chain towards dynamic content delivery and a cross-touchpoint digital experience.
1. Background to the GDPR
2. Key changes under GDPR
3. GDPR Data Protection Principles
4. Data Processing
5. Obtaining consent
6. Rights of data subjects
7. International data transfers
8. Data breaches
9. Data processors and data protection officers
10. What should your organisation be doing now?
11. Action points
12. How we can help you
Speaker: Alla Fairbrother
Alla Fairbrother is an experienced and effective solicitor with clear business focus and many years of legal expertise supporting businesses of various sizes and industries.
Alla has provided legal support to businesses on various areas of law and has broad UK based international experience in all types of legal matters concerning a particular business, with more in-depth experience in commercial / business law.
TransPar Group of CompaniesRecorded: Nov 14 201864 mins
This webinar will review selected elements of an effective school bus operation management program. If you are new to the field of student transportation or are a student transportation director or school business official who serves as the de facto fleet manager in your organization, this webinar is for you.
Mike Boudreau- Condé Nast, Justin Vandehey- Disco, Myra Cannon- Culture AmpRecorded: Nov 14 201863 mins
Condé Nast is one of the most important and influential media companies of our time. Each day, more than 120 million consumers interact with Condé Nast’s iconic titles which include brands like Vogue, Vanity Fair, Glamour, GQ, The New Yorker, Wired, Allure, and Pitchfork.
During this webinar, you’ll hear from Mike Boudreau, Executive Director of Community and Employee Success, on how Condé Nast uses rapid experimentation and lean startup thinking to measure, learn, and act on employee feedback.
You’ll come away knowing:
-What rapid experimentation and lean startup thinking means in practice
-How to implement lean startup practices as part of your employee engagement strategy
-How to empower your people and teams to drive culture change
-How D&I shapes your company culture as you grow and scale
You will also have an opportunity for a Q&A session with our resident experts.
Tracey Groves, CEO and Founder of Intelligent Ethics, and Sylvia Carrasco, Founder and CEO of Goldex Technologies, discuss the importance of collective accountability in organisations, creating an ethical business in an unregulated market, inclusive recruitment and advertising, how AI systems are being designed, developed, implemented, measured and assessed to drive the right outcomes, the importance of ensuring that human biases aren’t embedded into AI, and the role of governments and schools in educating citizens and future generations about these new, powerful technologies.
There’s often a disconnect between technical communication teams and others within their organization. This disconnect may be organizational, or may be due to the different tools used by each team. Often, this gap is bridged by PDF and many organizations have resigned themselves to the necessity of the emailed PDF review.
Join Scott Abel, The Content Wrangler, and his special guest, Stephani Clark, Customer Success Manager for Jorsek LLC, the makers of easyDITA, to learn how you can get tech writers, engineers, and others to work together in a DITA environment and improve the efficiency of your content development process.
During this presentation, attendees will learn about the problems inherent in collaboration, how unstructured and structured content differ, and what the typical barriers to content collaboration are.
Ron Dimon, Managing Director of Planning and Analytics at Deloitte Consulting LLPRecorded: Nov 13 201846 mins
An increasing number of organizations today are using more accurate, real-time data and encouraging cross-functional collaboration—ultimately driving better-informed decisions about the workforce, investments, and company growth.
In this webinar, Ron Dimon, Managing Director of Planning and Analytics at Deloitte Consulting LLP, will share the benefits of Deloitte’s Connected Planning framework. Currently used by Global 1000 companies, the framework:
-Helps analysts, managers, and executives gain deeper insight into various business functions, including finance, sales, marketing, HR, supply chain, and IT
-Empowers users to connect planning across the organization to drive performance improvements and gain competitive advantage
-Enables true collaboration across the business, globally, with a central data hub
Chloe Hamman - Director People Science - Culture Amp & Dr. David Batman, International Occupational Health Adviser and MemberRecorded: Nov 13 201859 mins
In an increasingly busy working world, more is being expected of employees than ever before. Some people spend more than 50 hours per week at work - and this can lead to a stressed and burnt-out workforce.
However, organisations who encourage workplace wellbeing are creating motivated, engaged, and productive employees.
Are your employees set up to survive in this working world?
On November 13, Join Culture Amp and Virgin Pulse for an interactive discussion about the importance of wellbeing in avoiding burnout. You will hear from Dr. David Batman, a registered medical practitioner and specialist consultant in occupational health, as well as Chloe Hamman, Director of People Science at Culture Amp.
Register and learn:
-What factors lead to workplace burnout
-How to encourage wellbeing in the workplace
- How to measure and understand wellbeing in your company
- Best practices for individuals and organisations to adopt now
Steve Silver, Sales Operations Senior Research Director at SiriusDecisions; Jason Loh, Global Head of Sales Solutions at AnapRecorded: Nov 9 201854 mins
Business leaders and C-suite executives are charged with devising the strategies that chart the future of their organizations. For those strategies to be effective, they need to be executed in the field. What’s the bridge that connects boardroom strategy and field execution? Sales Planning.
Join Steve Silver, Sales Operations Senior Research Director at SiriusDecisions, and Jason Loh, Global Head of Sales Solutions at Anaplan, as they provide a repeatable process and best practices for improving sales planning and transforms high-level strategy into business success.
You’ll learn how:
-Successful sales planning helps you segment your market and align your sales team
-High-performing companies leverage their sales planning processes for better execution
-Best-in-class technology can enhance sales planning by incorporating inputs from across the organization
Newtek Business ServicesRecorded: Nov 8 201850 mins
One of the most important parts of owning a business is payroll. If not done correctly, payroll can be very costly for you! In 2013 alone, the IRS issued $4.5 billion in penalties to businesses who incorrectly calculated their payroll tax. When you take into consideration the varying salaries, shift differentials, and benefit contributions, payroll can become a burden on the business owner. Even for the smallest of companies, payroll processing can be an overwhelming task.
During this webinar, we will address the following:
Mitigate risk in your payroll processing;
Streamline cashflow to ensure payroll need can be met;
Manage, retract, and retain good employees; and
Time management for business owners.
Amanda Clarke and Nick BushRecorded: Nov 8 201860 mins
How often have you heard senior executives state that “nothing is more important to us than our customers” or “customer satisfaction is our number one priority”? And how often have you found that there’s a yawning gap between these stated priorities of the business and the experience delivered to the customer?
According to research company Forrester, “84% of companies aspire to be customer experience (CX) leaders, but only 1 out of 5 deliver good or great CX.” Yet, there are many examples of companies delivering outstanding success by having a clear focus on their customers’ needs and wants and providing a superior experience to deliver those needs and wants.
As Non-Executive Directors or Consultants, we have a duty to ensure that businesses we work with deliver a great result for their customers, people and shareholders. We can do this by bringing the customers’ needs and experience more powerfully into the boardroom.
Drawing on his many years of experience in developing strategies for companies to help them improve their customer experience, Nick Bush will illustrate the importance of genuine customer-centricity to business success and give you some tips to be an effective champion of customer experience in the boardroom.
At the end of this webinar you will be able to:
1.Articulate the advantages to a business of being genuinely customer-centric
2.Understand the distinction between customer experience and customer-centricity
3.Understand the linkage between customer experience and employee experience
4.Use “next practice” thinking to bring fresh perspectives into the boardroom conversation
5.Use a process to identify the return on investment from customer experience initiatives
Melanie Rogers, Training Team Lead at Rosetta StoneRecorded: Nov 7 201856 mins
The population of English Learners is always growing, and that includes adult English Learners! We will talk about some of the challenges when working with adult populations, as well as success stories and successful strategies.
We will have a rousing discussion of the future of fintech from women already driving that future. We will discuss hot topics (of course over tea) such as the payments industry, cryptocurrency, fintech jobs and more!
We'll be tackling such questions as:
- What are the lessons learned as we enter the next age of Fintech?
- Do you need to ‘get’ tech to work in technology?
- What are some of the mistakes to avoid?
- What commercial models make sense?
- What challenges are the payments industry currently seeing?
- How do marketplace payments differ from standard e-commerce payments?
- Can payments do more than is currently possible?
- What's new in fintech marketing?
...and of course YOUR live audience questions first and foremost!
Maya Middlemiss, the managing director of BlockSparks OÜ, and specializes in effective marketing communications for the blockchain and fintech space. Effective storytelling has never been more critical, in this complex and fragmented world, and helping brands and consumers connect and understand each other is her passion.
Anna Tsyupko, one of Wired's Power Payments 10 and CEO and co-founder of Paybase. She has a passion for payments and the opportunities that eMoney infrastructure can offer businesses that require more than a simple payment gateway. Her goal is to ensure all businesses have the freedom to build what they want to build by offering a truly flexible payment solution.
Susie West, founder & CEO of sharedserviceslink, a community for shared services leaders, offering thought leadership for those driving the future of the financial market. She lives in New York and London, and works with her team to cover their global market.
Danny Briskin - Vice President HR at One Medical Group, Ashley Sutton - HR Business Partner at One Medical GroupRecorded: Nov 7 201844 mins
The challenging nature of healthcare can lead caretakers to feeling burnt out, losing motivation and disengaging from patients.
Culture Amp helps healthcare providers identify what’s driving engagement so data-driven decisions can be made to motivate and retain doctors and nurses.
Join us on Wednesday, November 7th at 1 PM EDT / 10 AM PDT for an interactive webinar with Culture Amp’s Senior People Scientist Kenneth Mattos, One Medical’s VP of HR Danny Briskin and HR Business Partner Ashley Sutton.
You’ll come away learning:
- Why employee engagement matters in healthcare
- The key drivers of industry engagement
- Tactics to get and keep your best employees
Adam Conn, Head of Trading at Baillie Gifford, and Mark Fryer, Director and board member of ABSTRACT, discuss improving diversity on trading floors, supporting the next generation of senior talent, accelerating the pace of change at board level, creating inclusive organisations, how flexible working can improve employee retention, why firms with rigid recruitment processes may be missing out, and why we must improve perceptions of financial services in order to attract people from outside the industry.
Jenny Dempsey, Leslie O'Flahavan, Patrick Russell, Erica Marois (Moderator)Recorded: Nov 6 201860 mins
Have you ever had an annoying customer experience? Are you annoying your customers? During a recent #ICMIchat, we asked participants to share their biggest customer service pet peeves. Some of the answers might surprise you. Join us for this fast-paced, fun, and practical webinar. We’ll reveal a list of the top ten ways call centers exasperate their customers, and also offer up tips for breaking the bad habits.
In this webinar, you will learn:
•The top ten ways call centers frustrate customers
•How to avoid committing common customer service failures
•How to deliver more seamless and satisfying agent and customer experience
Join us for an interactive and informative hour, complete with live audience Q&A. Come ready to take notes and ask questions!
Srinivas Krishnamurti, CEO, Zugata and David Mallon, Vice President & Analyst-at-Large, Bersin, Deloitte Consulting LLPRecorded: Nov 6 201847 mins
Organizational culture is a top leadership priority for organizations around the globe. As the system of values, beliefs, and behaviors that represent “the way things work around here,” culture is persistent in ways that individual leaders, strategies, and goals are not. Executives increasingly recognize that a proactive approach to culture is essential to both short term success and long term endurance – and they are looking to human resources to play an important role. Bersin’s* recent High-Impact HR research found that high performance organizations have HR teams that embrace their role as culture shapers, actively helping the organization to both preserve the best of what sets it apart and develop values such as trust, empowerment & experimentation, and inclusion.
In this webcast, we will:
-Summarize current research on organizational culture, including ways to define, monitor, and evaluate it
-Discuss HR’s role as shapers of culture
-Highlight the potential benefits of a proactive approach
*As used in this document, “Deloitte” means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of our legal structure. Certain services may not be available to attest clients under the rules and regulations of public accounting.
This publication contains general information only and Deloitte is not, by means of this publication, rendering accounting, business, financial, investment, legal, tax, or other professional advice or services. This publication is not a substitute for such professional advice or services, nor should it be used as a basis for any decision or action that may affect your business. Before making any decision or taking any action that may affect your business, you should consult a qualified professional advisor. Deloitte shall not be responsible for any loss sustained by any person who relies on this publication.
Barry Saiff and Elrik Jundis, Saiff SolutionsRecorded: Nov 6 201861 mins
In 2018, life is faster. People can access information quickly. Attention spans are short. Multimedia content — videos, animations, infographics — can engage audiences, and make learning fun.
Whether you are producing technical, creative, or eLearning content, outsourcing your multimedia content development can enable you to increase the quality and volume of content produced, beyond your local capacity. The bottom line is that if you want to produce — or produce more — videos and animations, learn how outsourcing can help you achieve your goals.
Join Scott Abel, The Content Wrangler, and his special guests, Barry Saiff, Founder and CEO of Saiff Solutions, and Elrik Jundis, Business Development Manager for Saiff Solutions, for this free, one-hour webinar.
Attendees will learn:
–What specific activities are involved in multimedia outsourcing, and which are easiest to outsource?
–What are the pros and cons of onshore vs. offshore, and freelancers vs. vendor?
–How do I get started, and how can I scale up quickly?
Mark Toth, Chief Legal Officer of ManpowerGroup™ North America, and Neil Alexander, of Littler Mendelson.Recorded: Oct 31 201862 mins
Join ManpowerGroup for a complimentary webinar designed to reduce your employment law nightmares.
In this engaging and interactive webinar, Mark Toth of ManpowerGroup and guest Neil Alexander of Littler Mendelson will answer the world’s most terrifying employment law questions. Mark and Neil will not only address the questions that keep you awake at night but also ensure that you get all the latest employment law news on everything from hiring to firing and beyond.
After this fast-paced hour, you’ll walk away with:
-Answers to difficult legal questions
-Up-to-the-minute information on the latest employment law developments
-Tips and tools on everything from hiring to firing
-Practical solutions based on real-life examples
Your host is Mark Toth, Chief Legal Officer of ManpowerGroup™ North America, a former partner in a major employment law firm, and widely known for his ability to present legal and HR issues in a uniquely entertaining style.
Special guest Neil Alexander, of Littler Mendelson, has represented companies in employment disputes all across the U.S. for the last 25 years. Neil’s practice focus includes unfair competition disputes, whistle blower and retaliation claims, ADA and FMLA disputes, wrongful termination claims and allegations of harassment or discrimination.
ManpowerGroup is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRMSCPSM. This program is valid for 1 PDC for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit www.shrmcertification.org
This webinar is approved for 1 HRCI credit. The use of the HRCI seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.
Sarah Sommers, Co-Founder and Marketing Director at iFundWomen and Olivia Owens, Marketing Manager at iFundWomenRecorded: Oct 31 201853 mins
Join the iFundWomen Coaching Staff for this crowdfunding deep-dive, where you will learn:
1. What exactly rewards-based crowdfunding is
2. If you, and your product or service are right for crowdfunding
3. How to plan a successful campaign
A successful crowdfunding campaign not only gives you the cash to move your business forward, it also gives you the confidence to get to the next level in your funding journey.
Steve Marley, principal at ZS AssociatesNov 20 20189:00 amUTC49 mins
Discover the changing world of incentive compensation. Would a psychologist agree with how we design incentive plans?
Sales compensation plans are traditionally designed around sales roles, and they assume every individual has the same motivations—which psychologists would disagree with. One of the great visions for sales compensation is to provide a level of personalization to sales comp plans to maximize the motivation of individual sales representatives. As a result, more and more companies are tailoring their incentive plans to increase motivation in their sales reps and encourage desired sales behaviors.
Join Steve Marley, co-author of The Future of Sales Compensation, in this webinar as he discusses how companies are enabling personalized incentives to benefit both the individual and the company.
This webinar is brought to you by Anaplan and its partner ZS Associates.
Jacquie Touma, Chaitra Vedullapalli, Terri StephanNov 20 20188:00 pmUTC60 mins
We live in a truly amazing time. Technology is changing almost every aspect of our lives at breathtaking speed. Advances in medicine, education, communication, and productivity have increased life expectancy around the globe and lifted hundreds of millions of people out of poverty.
The ability to connect to people and information instantly is so commonplace that many take it for granted and now, we’ve arrived at the beginning of an era of even more profound transformation, all centered on the cloud. We’re excited to bring more opportunities through cloud computing to address issues in healthcare, the environment, cybersecurity, and underserved communities. And we’ve seen the incredible good that can come from the cloud, but with it also come challenges. For women in technology, there are increased challenges in a cloud-based world.
Women in Cloud initiative is designed to empower female tech entrepreneurs by providing Access, Acceleration, and Actions so women entrepreneurs can take Actions every day to achieve their business goals!
In this webinar, we will share experiences and tips for female tech entrepreneurs in building their cloud B2B with enterprise companies in a simple and predictable way. This is going to be a panel discussion with great conversation with female tech entrepreneurs in driving customer traction.
Also, learn how you can participate in the next cohort of women in cloud accelerator to build your business with enterprise brands!
James Marsh, HRreview; Georgina Brazier, MilkroundNov 22 201811:00 amUTC60 mins
Earlier this year, Milkround investigated the minds of over 5,700 students and graduates, to find out how they feel about taking their first steps into the world of work.
The research found out much about what graduates expect in from their early careers, with interesting insight into predicted salary expectations and the disparities between males and female graduates. Other points reveal the uncertainty around internships and the pressure respondents feel against those who have more work experience or are less in need of a high salary.
Milkround will also present further interesting research around retaining employee’s and what graduates expect in the workplace, with practical advice and tips on how to introduce methods such as reverse mentoring into graduate training programmes.
The webinar will present an opportunity for you to address your own thoughts and challenges around hiring and retaining graduates to discourage job-hopping and ensuring you are developing and shaping graduates in the workplace, and our expert panel will offer recommendations around these themes.
Aaron Goldberg - Market Expert at Content 4 IT, Jason Loh - Global Head, Sales Solutions at AnaplanNov 23 20182:00 pmUTC37 mins
In many organizations, sales metrics are typically driven by a sales-only view that can diverge from the company’s overall business plan at the detail level. This is the result of legacy approaches that have limited integration between sales and business operations metrics.In today’s hyper-competitive landscape, successful digital businesses can no longer afford to operate this way.
Building truly connected sales plans and strategies that are tightly linked to enterprise performance management, CRM, and other critical business data ensures that every part of the organization is working together.
Watch this webcast to gain key insights into incentives and best practices for true sales and business alignment.
Brandon Kulik, Principal, Sales Force Effectiveness Practice, Deloitte; Simmi Mehta, Senior Manager, Sales Force EffectivenesNov 27 201810:00 amUTC43 mins
The sales planning process is constantly changing, with new technologies emerging every day to enhance how we meet business goals.However, sales leaders are struggling to understand the implications of artificial intelligence (AI), data and analytics, digital platforms, and robotics, as well as their impact on the business.
Anaplan and Deloitte invite you to join this on-demand webinar to learn how these key technology disruptors are impacting the sales organization.
After the webinar, you will know:
-How to use macro trends to differentiate yourself from competitors
-What sales and channel operations teams can do to understand and harness new capabilities
-The leadership skills and cultural attitudes needed to adopt changes in a sales organization
Lori Kleiman SPHR SHRM-SCPNov 27 20187:00 pmUTC30 mins
CEO's are focused on long-term success - and the needs of your employees should be too. But how do we know what will impact our organization in 15 years? Business futurists are consulted to predict where trends are going what savvy organizations need to do to complete. Social, environmental, and global issues are touching all businesses today faster and with more impact than ever before. HR departments have to get ahead of the megatrends that are facing their businesses and anticipate trends. Explore the top megatrends CEO's are watching for the next 15 years, and determine how you can implement these to focus your human resources initiatives. Megatrends will change your business in the next ten years. Don't miss this opportunity to get ahead of the curve an bring the latest thought leadership back to your organization.
Megan Brandt, National Account Manager, and Brian Ballenger, Director Strategic National AccountsNov 28 20186:00 pmUTC60 mins
According to a recent study by global consulting group Korn Ferry, roughly 23 percent of retailers were unable to hire the number of temporary workers they needed for the 2017 holiday season. It’s crucial to be able to adapt when demand increases. This can be especially difficult around the holidays when the entire industry is looking for extra help, making it even harder to find the right workers, right away.
During this webinar, PeopleReady’s Megan Brandt, National Account Manager, and Brian Ballenger, Director Strategic National Accounts, will:
-Share insights on common challenges retail and supporting industries struggle with during the Holiday season
-Provide tips to effectively manage those challenges
-Discuss ways companies can get more out of their staffing partnership
-Highlight how JobStack can help with easy ordering during the holidays
Neurodiversity is oft associated with autism spectrum but can include an array of conditions affecting mind and brain. 70-90% of these individuals are unemployed/underemployed, yet they can bring a lot of value to an org with skill sets in high demand.
A neurodiversity program is dedicated to embracing diversity of thought process & background as a way to lead to a more successful and innovative company. Companies SAP, Google, Salesforce, HP, Ford, JP Morgan & Microsoft have already reformed their HR processes in order to recruit neurodiverse talent. Would your org benefit from becoming more welcoming of neurodiversity? What do initiatives look like?
This episode is for anyone who works with or could hire nuerodivergent individuals & who wants to find ways to hire, onboard & support those with cognitive differences. This episode comes after many questions about this topic during our most popular episode on diversity and pay gaps, & fits in with recurring themes like designing the career you love, mentoring, & flexible work.
Tia Shafee [they/them] is a UK civil servant working in disability inclusion, founder and chair of Public Sector Neurodiversity Network, which connects neurodivergent individuals across the UK public sector & gives them a platform to share their experiences.
Samantha Pierce, owner of NeuroDiversity Consulting & founder of the charitable organization Sanchia A Callender, is a training & dev specialist dedicated to creating a thriving empowered community that includes everyone. She enjoys life with her husband & 5 children, two of whom are autistic.
Amy Root, associate director of global solutions with UnitedHealth Group, is an experienced healthcare professional with special expertise in design & innovation, medical tech & business ops. As an autistic adult who is raising a child on the spectrum, Amy is passionate about orgs understanding importance of workplace neurodiversity initiatives & thoughtfully creating neurodiverse teams.
Doug Austin and Tom O'ConnorNov 28 20186:00 pmUTC75 mins
Technology Assisted Review (TAR) has been court approved for nearly seven years now and other technologies and approaches have been proven to save time and money while even improving quality within the discovery process. Yet, many lawyers still have yet to embrace these new technologies and approaches. Why, and what needs to happen to change things? This CLE-approved* webcast will discuss a lawyer’s ethical duty to understand technology, how to address today’s challenges and embrace approaches for addressing those technologies, pertinent case law regarding the use of technology and resources for more information. Topics include:
+ Ethical Duties and Rules for Understanding Technology
+ Addressing Discovery of Various Sources of ESI Data
+ Understanding the Goals for Retrieving Responsive ESI
+ Considerations and Challenges for Using Technology Assisted Review
+ Considerations for Form of Production
+ Key Case Law Related to Technology Challenges
+ Resources for Expanding Your Technical Expertise
+ Recommendations for Becoming Technology Competent
+ Resources for More Information
Doug Austin is the VP of Products and Professional Services for CloudNine where he manages professional services consulting projects for CloudNine clients. Doug has over 25 years of experience providing legal technology consulting, technical project management and software development services to numerous commercial and government clients.
Tom O’Connor is a nationally known consultant, speaker, and writer in the field of computerized litigation support systems. Tom’s consulting experience is primarily in complex litigation matters.
Ellen Daley, Meghan LockwoodNov 28 20186:00 pmUTC60 mins
The first of its kind ServiceNow exclusive insight report includes all new original research providing industry benchmarks on the tactics, challenges, priorities, KPIs, and budgets shared by ServiceNow platform owners and executives across the globe.
Join Acorio's CEO, Ellen Daley, and VP of Strategic Marketing, Meghan Lockwood to learn about the ServiceNow findings.
Raffael Marty, VP Research & Intelligence, and Carl Leonard, Principal Security AnalystNov 29 20185:00 pmUTC49 mins
Innovation thrives when people can collaborate in a trusted manner, leveraging data creatively and freely through technology. This intersection is also the point of greatest vulnerability for your enterprise and the primary source of security breaches driving cyber risk to all-time highs.
In 2019, attackers will stop at nothing to steal our identities, evade detection through new techniques, and bring disruption to our doorsteps. The stakes are high, the world more connected than we could have ever imagined.
Join our webcast now, where we’ll examine topics such as:
- How attacks on industrial IoT could lead to widespread power outages
- When credential theft moves to cloning your face to bypass biometric authentication
- What happens in a world incentivized to commit intellectual property theft at scale
Join Forcepoint's Raffael Marty, VP Research & Intelligence, and Carl Leonard, Principal Security Analyst, for a webcast discussing the most pressing cybersecurity issues – and what you can do to protect against them.
Kara Strubberg, Customer Success Manager, YouEarnedIt & Kara Chambers, VP People, The Motley FoolNov 29 20187:00 pmUTC45 mins
Companies are wasting resources by failing to strategically recognize and reinforce the behaviors that drive their businesses forward.
New research from Gallup indicates that employees who strongly agree that they can link their goals to the organization’s goals are 3.5 times more likely to be engaged. YouEarnedIt has collected real-world examples of how companies use this engagement strategy to drive bottom-line results.
Watch this webinar to learn:
- How to identify employee behaviors that support business needs at every level
- Ways to create a recognition and incentive strategy for boosting these behaviors
- Real-world examples and success stories from organizations
- Intrinsic vs. extrinsic motivation, and which one drives sustainable behavior change
Senior Client Relationship Managers Martin Willis & Andy Parker - Barnett WaddinghamNov 30 201811:00 amUTC30 mins
At our DC Conference, we helped delegates understand the experiences, challenges and thought processes of their members to enable them to make better decisions for their scheme – truly putting themselves in their members’ shoes.
If you were unable to attend the conference, or wish to recap on some of the key messages, we are running a series of bite-size 30 minute webinars to cover some of the topics discussed.
Inspired by the session delivered by Bill McNabb, Chairman of the Board of Vanguard, this webinar will consider how an organisation’s internal structure should reflect the strategy they wish to bring to their proposition.
This includes engaging the workforce to ensure optimum service is provided, assessing relative value and looking forward to identify future trends for both benefit provision and propositional offering.
Learn how to empower yourself with a self-empowering mindset and heart-set.
You know you need a success mindset to be successful. But what exactly is a success mindset? Maybe you are all about mindset, repeating daily affirmations, reading self-help books, watching inspiring YouTube videos, taking loads of action, and yet… not getting what you want in your business or career? Not the job you want? Not enough clients, not the right clients? Not the money you want to make? Or maybe you’re at a certain level, and you want to move to your next level but you just can’t seem to break through that inner glass ceiling?
In this session, led by Regina Huber, we will explore ways to step into a self-empowering mindset and heart-set so you can not only reach for the stars but hold them in your hands, too.
Peter Fitzsimmons from Contexture & Jess Gulick from KatzcyDec 4 20184:30 pmUTC60 mins
Learn what we mean by “Natural Language Processing (NLP)
and Machine Learning” and how can these be deployed to
automatically process, interpret, and organize the growing
volumes of digital documents and other information critical to
your business processes.
In this webinar, we will explain the capabilities and benefits of
NLP and machine learning and present practical applications in
several content-intensive areas including policy and compliance,
media, information services and publishing, legal services, cybersecurity and beyond.
The customer expects fast, personal and engaging experiences, integrated and aligned across touch points in real time.
The Cloud brings along a paradigm shift in the way customers interact with the businesses and what businesses must be prepared for. Understand what the Modern Customer Experience is and how content and customer analytics are keys to success.
Organizations need to have the right tools to capture feedback and provide needed content at each point in the life cycle.
Learn more from our Panel of experts as they share their experiences, best practices, and lessons from leading Companies.
James Marsh, HRreview; Suzanne Courtney, MD, cut-eDec 5 201811:00 amUTC60 mins
Yesterday’s way of working is obsolete. Today’s fast-paced, technology-fueled business environment means that the demands on employees, and the way in which they work, have changed.
Are your employees and your organisation ready to cope with the digital future?
On 5th December at 11.00am our digital readiness expert panel will be hosting a free live webinar to discuss:
•Why digital transformation of the workforce is a priority for all organisations.
•The core set of competencies that is needed to succeed in tomorrow's workplace.
•How digital readiness can be measured and assessed.
•How to approach digital transformation and take action right now.
There will be the opportunity to interact live with our panel on the day by taking part in live polls and posting your questions, many of which will be answered during the webinar.
Scott Abel, Tonie Flores, M.K. Palmore, and Keyaan WilliamsDec 11 20186:00 pmUTC60 mins
All systems have weaknesses – places where a determined attacker has the potential to breach security and either disrupt your organization or steal your data. Defending your organization and its digital assets starts with understanding your vulnerabilities. Therefore, cybersecurity planning must begin with a solid understanding of the places where your systems, processes, and staff are vulnerable to attack.
The single weakest part of any system is the people who use it. People are vulnerable to a wide range of exploits, including social engineering attacks such as phishing, which attempt to fool people into revealing passwords or other sensitive information, to insider threats, where employees take advantage of their position to breach security.
Some of the highest profile security breaches, including the hacking of email messages from the Democratic National Committee (DNC) during the 2016 US elections, have happened because users were fooled by a spear phishing attack – an attack that uses a personalized email message to lure a reader into revealing login information or clicking on a link to malware. Once the hackers gained access to the DNC system, they were able to install tools that allowed them to retrieve email messages and other data.
Cyberattacks can come from software, hardware, and people. Business professionals must defend against attacks from all of these sources. Although it may seem out of your control, you are not helpless against cyberattacks. There are things you can do to help protect your digital assets.
Join Scott Abel, The Content Wrangler, for a discussion about cybersecurity with Toni Flores, editor of “The Language of Cybersecurity," M.K. Palmore, Senior Federal Law Enforcement Executive for the FBI, and cyberdefense specialist, Keyaan Williams of Cyber Leadership and Strategy Solutions, LLC. We’ll discuss the current state of cyber warfare and help you understand a variety of vulnerabilities, exploits, defenses and controls.
The future of technical communication demands greater precision, knowledge, and discipline in how we create content across an omnichannel universe. It also requires better collaborative writing practices that will meet the need for faster delivery of information. The precision we require involves working with more granular content containing richer metadata. The topic becomes a container for these blocks of reusable content. Each block of content is written to evoke the intended reader response for that content. While these smaller blocks of content require more discipline, they are ultimately easier to write as they are more tightly focused on the need for that information.
Join Scott Abel, The Content Wrangler, and his special guest, Rob Hanna, President at Precision Content Authoring Services, for this free one-hour session. Rob will look at some of the writing and analysis techniques they use at Precision Content to enable content for both the present and future—man and machine.
Attendees will learn to see content differently from the perspective of:
–Language Arts for Information vs. Language Arts for Personal Response
–Four cognitive principles for analyzing and organizing information for better comprehension, and
–Information typing and how it relates to defining the intended reader response for that content.
Many women are reluctant to actively promote their value because it feels self-serving or inauthentic. Rather than promote themselves, they prefer to believe that their work will speak for itself. Unfortunately, without the confidence and commitment to share your value with others, you may lose out on important opportunities to raise your visibility, make a bigger impact and advance within your organization.
In this webinar, you’ll learn:
-What it means (and does not mean) to engage in strategic self-promotion
-Why self-promotion is challenging for so many women
-Key benefits to yourself and others when you actively promote your value
-Practical, actionable strategies to help you authentically promote your value across your organization.
Melanie Rogers, Training Team Lead at Rosetta StoneDec 12 20187:00 pmUTC60 mins
Students may be diligently working on their computers, but what are they actually doing? Our reports provide you a wealth of data about students' progress, and success within Rosetta Stone. Today learn about the different reports you can run, and what all that data means once you run the reports! We'll discuss red flags, positive trends, and what teachers should be looking for (and what you can ignore!)
Lori Kleiman SPHR SHRM-SCPDec 12 20187:00 pmUTC30 mins
United States HR teams are pulled in different directions every day. Staying on top of the human resources activities can be complex enough, and compliance must be managed in midst of all of it. There are 6 non-negotiable areas of compliance that have to be incorporated to your daily operations. You must embrace these, and be able to navigate the leadership team to embrace them as well. Lori will share effective method of securing the resources needed to move initiatives forward, you will be sure you leave the program with the tools you need to get it all done. You don’t have to figure it out on your own - join us and get a quick path for 2017 compliance now! Employees are the backbone of every organization and managers know that. When the focus is on getting new customers, creating new revenue streams, making a profit and being innovation - who has time to make employees happy. Aren’t they here to do a job anyway? Well yes, but they still need to know they make a difference. In this program, we’ll look at how happy employees can support your corporate initiatives and actually give you time back. And, it can all happen with minimal effort and budget. Learning Objectives (for our sheet) •Identify what your employees need from you •Align employee appreciation with corporate strategy •Set 3 goals to connect directly with your team •Develop strategies to incorporate engagement into every day work
Learning Objective: Learn about laws being considered in Washington DC for 2018 Implementation techniques for recent compliance obligations Evaluate your own policies and procedures to ensure compliance this year