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IT Project Management

  • The Role of the Agile Scrum Master The Role of the Agile Scrum Master Justin Klos, CA Technologies, Services Architect Recorded: Dec 1 2016 49 mins
    A scrum master is the facilitator for an agile development team and provides essential benefits to enable success and remove obstacles.

    Join, Justin Klos, Services Architect, to learn more about the ScrumMaster role. Our three objectives for this webinar:
    •Proficient in Scrum Master role, values, & ceremonies
    •Preparedness to facilitate backlog refinement, daily meeting, & sprint planning
    •Understanding of how to produce artifacts including the product backlog, sprint backlog, & team health metrics

    Following the webinar, we’ll have Q&A, so bring your questions.
  • How LabCorp Improved Resource Management with CA PPM How LabCorp Improved Resource Management with CA PPM Paul Soper, Director of IT Project Management at LabCorp, and Walter Angus, Senior Consultant at CA Recorded: Dec 1 2016 60 mins
    For healthcare companies, managing priorities, projects and resources can be a critical factor in getting to market faster, improving patient outcomes and even saving lives. For LabCorp, working with Rego Consulting to develop an innovative new approach to IT Resource Management—using CA PPM—has powerfully improved their IT Organization’s ability to respond to business needs in delivering solutions. Join LabCorp’s Paul Soper, along with Rob Greca from Rego Consulting and Walter Angus from CA Technologies, to learn how LabCorp utilized data they were already collecting to develop IT labor capacity and supply/demand balancing without creating new business processes. This BrightTalk webinar will be Thursday, December 1 1:00 PM Eastern.
  • GETTING YOUR BI TO DELIVER ACTIONABLE INSIGHTS GETTING YOUR BI TO DELIVER ACTIONABLE INSIGHTS Boris Evelson, VP Principal Analyst at Forrester Research & Sisense Head of Product Strategy, Ani Manian Recorded: Nov 21 2016 66 mins
    Organizations are growing their data environments up to 50% a year, in both size and scope. Yet only a fraction of this data is actually being translated into actionable insights and better decision making. So how do you achieve actionable insights from your BI?
    Translate growing data into actionable insights and better organizational decision making
    Uncover the latest discoveries in BI, Agile BI, big data and artificial intelligence
    Discover best practices for merging business and technology management, to receive valuable insights from your BI
  • DDoS Attacks: The Stakes Have Changed, Have You? DDoS Attacks: The Stakes Have Changed, Have You? Sean Pike – Program Vice President, Security Products, IDC & Tom Bienkowski – Director DDoS Product Marketing, Arbor Networks Recorded: Nov 17 2016 58 mins
    Despite years of headlines, many businesses today are under-invested and ill-prepared to handle modern DDoS attacks. Many wrongly believe they are not being targeted by DDoS attacks, and are in fact experiencing outages due to DDoS attacks that are being attributed to equipment failures or operational error because the companies lack DDoS visibility and defense. Still more rely on existing, more traditional, security devices such as firewalls and intrusion prevention systems (IPS), or a single layer of protection from their ISP or content delivery network (CDN). In each case, these businesses are exposed and only partially protected. Firewalls and IPS are stateful devices that are often targets of DDoS attacks, while cloud-only or CDN protection does not provide adequate protection for critical business applications.

    Join this webinar with Arbor Networks and IDC to understand exactly how the stakes have changed, and what it means for the assumptions organizations have been making with regard to protecting the availability of their business-critical websites, services and applications. In light of the recent attacks, we will expose the multiple attack vectors of the Mirai IoT botnet and provide best practices for mitigation.


    • About the evolution of DDoS attacks
    • The implications for DDoS defense
    • Current best practices in DDoS defense
  • How MSPs and IT Organizations can Empower High Growth w/ ITSM How MSPs and IT Organizations can Empower High Growth w/ ITSM William Guinn, Chief Technology Officer for ServiceAide and Anne Morello, Director of Software Engineering at TriZetto Recorded: Nov 17 2016 37 mins
    Join ServiceAide and our MSP partner: The TriZetto Group, a Cognizant Company
    Trizetto leads in the Healthcare industry with a grow of 12% CAGR through 2020.

    TriZetto delivers world-class, healthcare IT solutions that enable healthcare organizations to work more efficiently and collaboratively to deliver better health.
    TriZetto solutions reach 260,000 care providers, streamline processes for more than 350 payers and touch over half the U.S. insured population

    We will discuss how TriZetto manages to deliver high value ITSM services while reducing their costs and growing their business
  • LTE Network Technology: Bringing Seamless Connectivity to the Enterprise LTE Network Technology: Bringing Seamless Connectivity to the Enterprise Ken Rehbehn -451 Research, Mike Carper -Nokia, Amit Jain- SpiderCloud Recorded: Nov 17 2016 52 mins
    During this webinar, the MulteFire Alliance will provide an overview of MulteFire technology and detail how it provides a new wireless connectivity option for enterprises. MulteFire is an LTE-based technology that operates in unlicensed and shared spectrum, enabling an enterprise to deploy its own high-performance wireless network. 451 Research analyst Ken Rehbehn and Alliance members will discuss MulteFire in enterprise IT applications and share why IT decision makers should start planning to incorporate MulteFire into their networks.

    Attendees will learn how MulteFire:
    •Improves indoor and outdoor capacity
    •Delivers a neutral host to serve any user
    •Offers opportunity to cover more area and devices with fewer nodes than Wi-Fi
    •Leverages LTE’s strong security, authentication, and more
    •Supports features such as VoLTE, LTE broadcast, interface management, advanced radio resource management and more
    •Plans for the continued evolutionary path established for LTE
  • Understanding the 2016 Gartner MQ for WCM & the Evolution of Content Marketing Understanding the 2016 Gartner MQ for WCM & the Evolution of Content Marketing Robert Rose Recorded: Nov 16 2016 55 mins
    Selecting a Content Management System (or Digital Experience Platform) is one of the most important decisions that a business will make on the path to truly comprehensive digital transformation. One of the most trusted reports for evaluating these platforms is the Gartner MQ.

    Robert Rose, bestselling author and senior analyst at Digital Clarity Group, discusses the September 2016 Gartner Magic Quadrant for Web Content Management and its take on the evolution of owned web content. In this context, Rose gives insight into how brands can create a content strategy that drives multiple lines of value.
  • Avoid the pitfalls of integrating real-time communications in SaaS offerings Avoid the pitfalls of integrating real-time communications in SaaS offerings Sean Hsieh, Founder and Chief Product Officer at Flowroute, & Donnie Berkholz, Research Director at 451 Research Recorded: Nov 15 2016 48 mins
    Communications is undergoing a massive transformation from on-premise systems that support generic calling uses, to innovative hosted solutions, allowing organizations to benefit from developers integrating communications tightly into their business processes.

    Much of this shift is causing businesses to migrate away from integration with and maintenance of legacy systems to using hosted PBX, unified communications, and contact center solutions, with the primary goal of freeing internal resources to focus on areas that will differentiate the business. But in moving to hosted offerings, they are often able to tap into increased capabilities with lower barriers to entry and faster time to value. Similarly, some businesses are using the chance to move away from on-premises equipment to adopt highly tailored, industry-specific solutions that integrate all communications into the flow of work and enable them and their customers to benefit from solutions that previously were beyond economic or technical reach.

    As digital transformation becomes pervasive, your customers expect simple, seamless, customized experiences across multiple channels at any time and on any device. Their desire for immediate outcomes is pushing businesses to think outside of the box to implement real-time communications that will ultimately drive transactions.

    During this webcast, we will discuss:
    ● How businesses can programmatically add and customize communication services like voice calling, text messaging and authentication into their applications.
    ● Key factors to help businesses select the right communications provider during the decision-making process
    ● Real-life use cases that have successfully built and deployed real-time communications such as call masking, appointment reminders, call tracking, and contact center.
  • Enterprise Mobility as a Service for the SMB Market Enterprise Mobility as a Service for the SMB Market Chris Marsh, RD of Enterprise Mobility from 451; Craig Riegelhaupt, Director of Product Marketing at Tangoe Recorded: Nov 15 2016 45 mins
    The door is open for the savvy business to get more bang for their buck due to the increased choice from mobile carriers. But increased choice can be paralyzing for the SMB market when it is still coming to grips with some of the basics of enterprise mobility.

    In this webinar, 451 Research will discuss the market trends in enterprise mobility for the SMB market, and how organizations can support remote and mobile workers when carriers are pushing for a return to corporate-liable arrangements. To help focus on this underserved market, Tangoe will provide examples of simple services that can help overcome common hurdles to value creation through Mobility as a Service
  • From Failure to Success – Get There in Fewer Sprints Than Thought Possible 1 PDU From Failure to Success – Get There in Fewer Sprints Than Thought Possible 1 PDU Andy Jordan, ProjectManagement.com Recorded: Nov 15 2016 60 mins
    Join Andy Jordan, ProjectManagement.com as he provides a guide to building a foundation for success before your Agile transformation actually begins. In this presentation, he will address the importance of executive buy-in, setting realistic expectations and aggressive but reasonable growth plans, communication, and the ability to measure progress appropriately. By attending this session, you will learn the importance of a commitment to organizational evolution and the recognition that things can take time - Agile isn’t a silver bullet that makes all problems disappear immediately.

    This session is approved for 1 Project Management Institute (PMI) PMP Credit.
  • CA PPM in der Praxis – Teil 2:  Projekt Portfolio Management – State of the Art CA PPM in der Praxis – Teil 2: Projekt Portfolio Management – State of the Art Andreas Aschauer/Principal Consultant PPM/CA Technologies/ Recorded: Nov 15 2016 50 mins
    Sämtliche Projekte laufen wie geplant, werden rechtzeitig fertig, halten die geplanten Kosten ein und erfüllen die gesetzten Ziele zu 100%!

    Wenn diese Aussage auf Ihr Unternehmen zutrifft, dann können Sie den Teil 2 der PPM Webinar-Reihe gerne auslassen. Für alle anderen bietet sich hier eine Gelegenheit zu erfahren, wie mit CA PPM laufende und geplante Projekte in Einklang mit den Strategien des Unternehmens gebracht werden können. Wie die Machbarkeit aller Vorhaben anhand der vorhandenen Ressourcenkapazitäten und Finanzbudgets definiert werden kann.

    Und sollten Sie hierbei Engpässe bei Ressourcen oder Budgets erkennen, bietet CA PPM die Möglichkeit von Planungs-Szenarien mit denen verschiedene Varianten Ihrer strategischen Planung durchgespielt werden können und ein Optimum ermittelt werden kann.

    Während im Teil 1 der Webinar-Reihe „CA PPM in der Praxis“ die Möglichkeiten des Applikation Portfolio Managements betrachtet wurden, behandelt dieser Teil 2 das Thema Projekt Portfolio Management. Hier werden Projekte, die u. A. als Resultat des Applikation Portfolio Management entstehen, im Sinne einer Geschäftsjahresplanung oder auch unterjährigen Umplanung betrachtet, bewertet und lanciert.

    Wir freuen uns auf Sie.
  • DIGITAL CONTRACTS: THE RISKS AND HOW TO AVOID THEM DIGITAL CONTRACTS: THE RISKS AND HOW TO AVOID THEM Andrea Masterton, Director of Corporate Marketing Recorded: Nov 14 2016 60 mins
    Eliminating paper from contract and procurement processes is a top priority for many organisations interested in reducing risk, cost, and time – to gain a competitive edge in today’s marketplace.

    Unfortunately, companies continue to make basic errors when doing business via the Internet, mobile apps, tablets, and other digital technologies, and one wrong turn can result in major consequences when a dispute arises.

    In this webinar, in partnership with eSignLive by Vasco, we discuss the risks associated with e-contracting and what steps to take to mitigate them and ensure contracts are enforceable.
  • The Role of the Agile Product Owner The Role of the Agile Product Owner Yvonne Kish, CA Technologies, Principal Agile Consultant Recorded: Nov 10 2016 55 mins
    The Agile Product Owner is typically the project’s key stakeholder. They have a deep understanding of how products are used and the value they bring to both customers and the business.

    Join Yvonne Kish, one of our awesome Agile Coaches, to learn more about the Product Owner Role. During this webinar, we’ll dig into:
    •The definition of the Product Owner
    •How the Product Owner role fits within an agile team
    •What a Product Owner actually does

    Following the webinar, we’ll have Q&A, so bring your questions.
  • Preparing ITSM for Digital Business Preparing ITSM for Digital Business Matt Hooper Recorded: Nov 10 2016 56 mins
    All facets of the business demand innovation from IT, but preparing for it requires scope, timing, vision, understanding the competitive landscape, and innovative business processes. This will require new roles, new approaches to funding special projects, value-based metrics, and controls to ensure that the shifts aren't seismic. In this session we'll look at examples of businesses that used big data and analytics, mobile, social media, IoT, or other disruptive technologies to revolutionize their business model, and we'll provide steps that can assist your journey.
  • Systems Engineering and the Internet of Things Systems Engineering and the Internet of Things Matthew Hause,GTM Technical Specialist, Engineering Fellow, PTC and Graham Bleakley Solution Architect, IBM's IoT Watson Grp Recorded: Nov 8 2016 61 mins
    The Internet of Things (IoT) is a complex system of systems (SoS). IoT systems include the electric smart grid, smart manufacturing, autonomous vehicles, smart consumer devices, etc. Technology advancements will continue to evolve to facilitate connection to larger and larger IoT networks and more complex devices. This will be the catalyst that will drive entire infrastructure changes to federal, state, city, and local governments, product development companies, utility and service providers, and even to consumers and their homes. The infrastructure and management will need to be established prior to, or in conjunction with, the smart systems that support them. The future of IoT success is dependent on the application of solid Systems Engineering and Model Based Systems Engineering (MBSE) principles. MBSE enables engineers to manage the definition of interfaces, allocation of behaviors, evolution of technology, and system security: concepts essential to the successful development of IoT applications. Absent of any industry standards, IoT systems would explode in chaos rather than evolve in a controlled manner.
    The Unified Architecture Framework (UAF) provides a means to develop and understand complex system of systems architectures and how they evolve. The Systems Modeling Language (SysML) supports systems engineers to define systems requirements, structure, and behavior throughout the system lifecycle. UAF and SysML combined provide a means of defining complex systems of systems as well as detailed devices and how they work together. IoT success will only be realized through application of up to date, standardized systems engineering languages, processes, and tools.
  • Do I look outdated in this tool suite? Do I look outdated in this tool suite? Andy Jordan, ProjectManagement.com and Jeff Moloughney, Sr. Dir Product Marketing, PPM Recorded: Nov 7 2016 61 mins
    We feel sorry for Andy Jordan, the presenter of this webinar. In his consulting practice he deals with many organizations looking to take project execution to the strategic level, but who think they can succeed with desktop project management tools, spreadsheets and sticky notes. Now Andy shares some war stories and provides practical advice on how to:
    •Recognize when you need new tools
    •Determine what kinds of tools you need
    •Build a tool suite environment that supports your business today and in the future
    •Use tools as an enabler for better performance
    This webinar promises a few laughs, but also a few sobering moments when you likely recognize your organization’s mistakes. Don’t become one of Andy’s war stories, sign up today.
  • Challenges & Opportunities for Women in Tech Challenges & Opportunities for Women in Tech Jessica Voss (Cloud Guru), Cathy Han (42 Tech), Megan Lin (Dropbox), Hilary Stone (MixPanel) Recorded: Nov 2 2016 58 mins
    Join this expert panel in our Women in Tech series to discuss the current state of the industry, where the women in tech community is now and where it needs to be in terms of diversity in tech. In this panel presentation, we'll be highlighting the top challenges barring women from entering tech careers, some of the hurdles in their way as they are climbing up the leadership ladder, as well as potential solutions and learnings from personal and professional experiences.

    - Jessica Voss, Cloud Guru & IT Consultant

    - Cathy Han, CEO of 42 Technologies Inc.
    - Megan Lin, Solutions Architect Team Lead at Dropbox
    - Hilary Stone, Support Engineering Manager at MixPanel
  • Build the Rocket for Your Journey Build the Rocket for Your Journey Eva Tsai, VP Marketing and Business Operations, vArmour Recorded: Nov 1 2016 46 mins
    Eva Tsai will share her experience as a woman in tech charting a journey spanning multiple disciplines and excelling as a strategic business leader, her thoughts on the challenges women are facing, both in entering and advancing in their careers, and what her recommendations are on both professional and personal fronts.

    Presenter Bio:
    Eva has extensive experience leading go-to-market transformation and managing company telemetry to drive growth worldwide. Her innovation and leadership has been recognized with significant industry awards and patents. She was selected by Silicon Valley Business Journal in 2015 as one of Silicon Valley's 100 Most Influential Women and won the 2014 Marketer That Matters™ award, sponsored by The Wall Street Journal. At vArmour, Eva has transformed the company into a growth machine via innovative and well-executed go-to-market strategy, insightful telemetry, and process optimization. vArmour has been named a “Company to Watch” by TechCrunch and a "Cool Vendor" by Gartner. Prior to vArmour, Eva held strategic roles at Citrix, BroadVision and Oracle. Eva holds a BS and a MS in Computer Science from Massachusetts Institute of Technology.
  • Mobile Strategy: The Benefits of Using an Integrated Solution Mobile Strategy: The Benefits of Using an Integrated Solution Chris Marsh, Research Director at 451; Emil Stoychev Progress, Product Manager at Progress Digital Factory for Mobile Recorded: Oct 27 2016 54 mins
    Companies have struggled to find their feet when it comes to combining technology, people and workflow in their mobile application development strategies. All too often fragmented technologies have impeded progress. As technologies mature however and mobile (as distinct from pure web development) becomes better understood, there is light at the end of the tunnel. In particular integration across the lifecycle is delivering significant productivity gains for developers and business stakeholders that makes moving from handfuls of apps to a scaled mobile app strategy more of a reality.
  • Agile for Speed, productivity and … happiness  Agile for Speed, productivity and … happiness  Longda Yin, Principal Agile Consultant Recorded: Oct 27 2016 53 mins
    Agile employees outperform so-called “hard workers” by nearly 20 percent, and research from Korn Ferry found that companies with more agile executives had 25 percent higher profit margins than their peers. Given the pervasiveness of agile in software development circles, and the pervasiveness of software as the backbone for every business today, it’s no surprise that agile tenets have pervaded employee expectations about the workplace. It’s why some of our agile coaches encourage customers to use employee happiness as a productivity metric.  
    Agile cultures are engaging cultures, and engaging cultures produce engaged employees. Are you ready to get going? We can help. Join us on Thursday, October 27, 10am PST / 1pm ET for this engaging webinar.
  • Social Engineering - Are you the weakest link? Social Engineering - Are you the weakest link? Greg Iddon, Technologist, Sophos Recorded: Oct 27 2016 60 mins
    Social Engineering has been around for as long as the crooks have but in a modern online world, running a con game has never been easier. And that’s why we need to be savvy.

    A social engineer can research you on Facebook and LinkedIn; read up about your company on its website; and then target you via email, instant messaging, online surveys…and even by phone, for that personal touch. Worse still, many of the aspects of a so-called “targeted attack” like this can be automated, and repeated on colleague after colleague until someone crumbles.

    Greg Iddon will take you into the murky world of targeted attacks, and show you how to build defences that will prevent one well-meaning employee from giving away the keys to the castle.
  • Agile Service Delivery Agile Service Delivery Claire Agutter and Jayne Groll Recorded: Oct 26 2016 63 mins
    In this lively webinar we are pleased to welcome Claire Agutter of ITSM Zone and Jayne Groll from the DevOps institute to talk about Agile Service Delivery and answer the following questions:
    1. Why are ITSM organizations looking to be more agile?
    2. What does it mean for existing frameworks like ITIL?
    3. What are organizations adopting? (agile ITSM, DevOps)
    4. What is the role of tools and techniques such as process hacking to achieving agile service delivery?
    5. What are the business benefits and value?

    The webinar will cover topics that bridge Delivery Agility and Business Agility in The Agility Series.

    About our presenters:
    Claire Agutter is the lead tutor for ITSM Zone (www.itsm.zone), providers of high quality, accredited online training for IT professionals. Claire uses her background in service management operations and consultancy to blend old and new best practice to give organizations the toolkit they need to deliver business value. From ITIL to DevOps, OBASHI and Agile Service Management, Claire believes in sharing knowledge and experience between organizations, and hosts the popular ITSM Crowd hangouts that provide practical advice to professionals around the world.

    Jayne Groll is a Board Member of the DevOps Institute (DOI). She is also President of ITSM Academy. Jayne carries many IT credentials including ITIL Expert™, Certified ScrumMaster, Certified Agile Service Manager, DevOps Foundation and is a Certified Process Design Engineer (CPDE)™ . Her IT management career spans over 25 years roles across a wide range of industries. Jayne is very active in the ITSM, Agile and DevOps communities and is the author of the Agile Service Management Guide. She is a frequent presenter at local, national and virtual events.
  • Ransomware - To pay or not to pay? Ransomware - To pay or not to pay? Peter Mackenzie, Malware Escalations Manager, Sophos Recorded: Oct 25 2016 60 mins
    Flying spiders, snakes, and ghosts are long gone. Ransomware is now the stuff of nightmares and it’s easy to see why.

    Ransomware has become one of the most widespread and damaging threats internet users now face. Since the infamous CryptoLocker first appeared in 2013, we’ve seen a new era of file-encrypting ransomware variants delivered through spam messages and Exploit Kits, extorting money from home users and businesses alike.

    Join Sophos ransomware pro, Peter Mackenzie, as he shows us how ransomware attacks work, explains why so many new infections keep surfacing, and what practical precautions you can take to protect your organisation.

    If this webinar doesn’t help an IT Hero sleep at night, we don’t know what will.
  • CA PPM in der Praxis – Teil 1: Applikation Portfolio Management CA PPM in der Praxis – Teil 1: Applikation Portfolio Management Peter Säckel/Advisor PPM/CA Technologies Recorded: Oct 25 2016 42 mins
    Wie stellen Sie sicher, dass sich all Ihre Applikationen an Ihren Geschäftszielen ausrichten?
    Passen Sie Ihr Budget für Applikationen regelmäßig an die aktuelle Geschäftsstrategie an?

    Dieses Webinar möchte aufzeigen, wie Sie eine komplette Übersicht zu Ihrer Applikationslandschaft erhalten, diese objektiv hinsichtlich Geschäftszielen bewerten und dabei Redundanzen oder unnötige Applikationen identifizieren.

    Das damit verbundene Einsparungspotential könnte in sinnvolle Innovationen oder Unternehmenstransformation eingesetzt werden.

    Diese Webinar-Reihe beginnt mit dem Thema Applikation Portfolio Management und wird sich in weiterführenden Webinaren mit ausgewählten Themen aus der PPM-Welt ergänzen.
  • Data Center Colocation: Is it the Right Approach for the Enterprise? Data Center Colocation: Is it the Right Approach for the Enterprise? Kelly Morgan - 451 Research, Jim Leach- RagingWire, Bill VanCuren- NCR Recorded: Oct 21 2016 36 mins
    Is Data Center Colocation the Right Approach for the Enterprise? A 451 Conversation with the CIO of NCR.

    Large enterprises have traditionally owned and operated their own data centers. But the capital and personnel requirements of owning and operating your own data centers as well as the strategic distraction, are causing many enterprises to consider replacing their data centers with a mix of colocation and cloud computing.

    In this webinar, Kelly Morgan, Vice President at 451 Research and one of the leading authorities on the economics and finances of the data center and hosting industries, will present the key considerations for enterprises as they evaluate colocation. Then, William VanCuren, Chief Information Officer at NCR, will join Kelly for a discussion on NCR’s hybrid cloud strategy, including their convergence of public cloud and colocation to support the enterprise
  • CA PPM in der Praxis–Teil 3: Operatives Projektmgmt für Einsteiger und Experten CA PPM in der Praxis–Teil 3: Operatives Projektmgmt für Einsteiger und Experten Peter Saeckel/Advisor PPM/CA Technologies/ Dec 6 2016 9:00 am UTC 60 mins
    In Teil 3 geht es um die Aktualität der Daten der laufenden Projekte. Hierzu müssen operative Daten zeitnah und exakt eingebracht werden. Wurde ein Projekt genehmigt, wird es mit geeigneten Mitarbeitern ausgestattet und die Arbeiten verteilt. Es geht aber auch um Zeitrückmeldung der Projektmitarbeiter, Erkennen von Verzögerungen, Handhabung von Change Requests, Überwachung von Kosten uvm. Sollte einer dieser Faktoren zu einer Umplanung des Projekts führen, muss dies auch im Projektportfolio ersichtlich werden, damit die dortige Planung mit validen Daten arbeiten kann.
  • Strategic Agile vs. PPM – a grudge match or BFFs? Strategic Agile vs. PPM – a grudge match or BFFs? Andy Jordan, ProjectManagement.com and Jeff Moloughney, Sr. Dir Product Marketing, PPM Dec 6 2016 5:00 pm UTC 60 mins
    Agile is increasingly becoming a factor at the strategic level. There are a number of different frameworks for scaling Agile and they are starting to touch on the realm of traditional portfolio management. Does that mean portfolio management has to change? Does strategic Agile have to adapt? Are we going to end up with multiple portfolios? In this engaging webinar portfolio management expert Andy Jordan breaks through some of the confusion and offers guidance on:
    •How to incorporate more strategic Agile concepts into portfolio management
    •The importance of differentiating strategic Agile from Agile for strategic projects (they are different)
    •Minimizing disruption and maximizing commitment with strategic Agile
    •Leveraging Agile in all forms of portfolio management
    This webinar promises to challenge some of the Agile stereotypes that exist as Andy offers innovative ideas and approaches that promise to give all organizations a chance to improve portfolio success. Don’t miss out, register today.
  • Year End Tax Update: What You Need to Know to Prepare for 2017 Year End Tax Update: What You Need to Know to Prepare for 2017 Experis Finance Tax Directors: Myron Vansickel, Raj Basi, and Saleem Siddiqi Dec 7 2016 5:00 pm UTC 60 mins
    Year-end tax activities can be overwhelming and put extra stress on you and your tax team. Corporations are often challenged to clarify what their priorities need to be when planning for year-end tax activities. As 2016 comes to a close, there are a number of important items that should be taken into consideration as part of your planning efforts. This 60-minute webinar will update participants on the latest federal, state and international tax developments.

    By attending this session, participants will:

    -International Tax - Learn about international tax updates including BEPS and, in particular, the impact of Country by Country reporting on compliance and reporting obligations as well as Global Indirect Tax (VAT/GST) updates
    -Federal Tax - Understand the latest developments and changes in federal tax including section 179 and bonus depreciation, deductions which were made permanent or extended via tax extenders bill, and other major developments for business entities
    -State and Local Tax - Be aware of critical state income, sales and use tax legislative modifications and case that may impact your business
  • Who You Gonna Call? Arm the Service Desk to Ghost-Bust Issues Before They Occur Who You Gonna Call? Arm the Service Desk to Ghost-Bust Issues Before They Occur Chris Marsh, 451 Research; Chris Dunn, Easy Vista; & Bruce Aboudara, Scalable Software Dec 13 2016 6:00 pm UTC 60 mins
    The Service Desk is at the frontlines of a changing landscape in IT. IT is now, more than ever, required to provide 100% uptime of their services, and provide them to users anytime and anywhere – thanks in large part to the growth in new consumer apps and services accessed through mobile devices.

    To support this demand the service desk must be aware of and prepared for several key trends:

    •Mobile. More and more, users are accessing their services through their mobile devices. Powerful trends are shaping the mobile world that will impact the Service Desk. We in the service desk must adapt, but what does that mean?

    •Service Availability. Users expect their services to always be up – just like they experience with their other mobile apps and should there be an issue, they expect it to be resolved immediately. What can the Service Desk to make this dream a reality?

    •New Technologies. Prompted by this need for always-on, mobile-available services, infrastructure teams are looking toward newer technologies such as public clouds, software defined networking (SDN), and hyperconverged architectures. How does this impact the Service Desk?

    Join, Chris Marsh, lead mobility analyst at 451 research, Chris Dunn, Global Director of Product marketing for EasyVista, and Bruce Aboudara SVP at Scalable Software as they discuss the key trends the service desk need to know about as well as actions the service desk can take to capitalize on those trends.
  • SQL and Search: Impactful Results, Manageable Implementations SQL and Search: Impactful Results, Manageable Implementations Jason Stamper 451 Research Senior Analyst; Kevin Risden Apache Lucene/Solr Committer; Hadoop and Search Tech Lead Dec 14 2016 4:00 pm UTC 60 mins
    Search engines have changed the way everyone accesses information. Apache Solr and Elasticsearch, two open source search engines built on Lucene, have enabled companies to integrate search for a variety of use cases. On the flipside, SQL has been the bedrock for analytics. Joining the power of search and SQL opens up search to users who are familiar with SQL. This combination of technologies allows companies to utilize existing SQL skills to implement innovative search that answer questions previously not possible.
  • Introduction to Unified Architecture Framework® (UAF®) Introduction to Unified Architecture Framework® (UAF®) Edita Mileviciene, Cameo Enterprise Architecture Product Manager, No Magic, Inc. Dec 14 2016 4:00 pm UTC 60 mins
    Unified Architecture Framework® (UAF®) is the newest standard presented by domain experts in Object Management Group® (OMG®). UAF is a new version of the UPDM2 standard, and it addresses the needs of military frameworks (such as DoDAF and MODAF) as well as industry.

    The Unified Architecture Framework offers a structured approach for managing the complexity of systems of systems engineering within the organization in different levels of abstraction. It also provides an infrastructure to ensure complete and correct specification of systems integration using various techniques such as engineering analysis, traceability, and metrics.

    The webinar will demonstrate the complete workflow of systems of systems engineering using the UAF Framework. The workflow includes the activities of defining capability requirements, specifying operational scenarios, providing solutions for operational scenarios, and managing project portfolios required to implement the selected solution.
  • Audits and Agile: Apples & Oranges? Audits and Agile: Apples & Oranges? Laureen Knudsen, Agile Advisor Dec 14 2016 6:00 pm UTC 60 mins
    In many organizations today—such as government, healthcare and banking—the pressure to comply with mandatory regulations feels in conflict with the pressure to move fast, release often and stay open to change. Even as more development teams adopt agile practices, regulatory agencies seem to prefer documentation over working software, templates over discussion, and governance over adaptiveness. So what's a high-compliance organization to do?
    One of the most often heard comments we hear when we talk agile in a highly-regulated environment is that it simply can't be done. If this is common thinking in your organization, you will not want to miss this engaging webinar.
    Laureen Knudsen will show you how to make agile audits easy. With more than 14 years of experience in regulated environments, Laureen designed a lightweight, auditable, product lifecycle allowing highly-regulated organizations to maintain regulatory compliance while reaping the benefits of agile methodologies.
    During this webinar, you’ll learn:
    •How to meet compliance requirements while shifting to agile practices
    •How to effectively use CA Agile Central project data to pass audits quickly and easily
    •How to streamline your product lifecycle
    Who doesn’t want an easier process when it comes to audits? Following the webinar we’ll leave time for Q&A, so bring your questions!
  • How Process Automation Works with On-Boarding/Off-Boarding How Process Automation Works with On-Boarding/Off-Boarding Jeremy Axmacher, Platform Engineer Dec 15 2016 8:00 pm UTC 60 mins
    As many IT professionals know, on-boarding and off-boarding employees takes more than just a conversation with HR. There are dozens of tasks to do before during, and after, that require both time and budget. Join this webinar with CA Technologies’ internal IT team, as they discuss how they use CA Process Automation to automate their own on-boarding and off-boarding processes, remove manual errors, and speed up the delivery of services.

    You will learn:
    How a 12,000 employee company streamlines on-boarding and off-boarding
    How to simplify integration and save time through automation of tasks
    How to ensure employees get on-boarded efficiently so they can provide value faster, and off-boarded quickly and securely
  • How Process Automation Helps CA Technologies Create a Disaster Recovery Strategy How Process Automation Helps CA Technologies Create a Disaster Recovery Strategy Jeremy Axmacher, Platform Engineer Jan 11 2017 8:00 pm UTC 60 mins
    When disaster strikes, your number one priority is fast recovery. But trying to determine the root cause of the problem can be a time consuming, manual process. Join this webinar with CA Technologies’ internal IT team, as they discuss how automation has helped them save time with disaster recovery through consistent, predicable processes – and enabled them to get up and running again seamlessly.

    You will learn:
    How to save money and time from outages – even when the worst happens
    •How to shift your focus from manual problem solving to fast recovery through automation and repeatable processes
    •How keeping an audit trail prevented the team from making the same mistakes in the future
  • Why Agile Seemed Like a Good Idea at the Time - 1 PMI PMP PDU Credit Why Agile Seemed Like a Good Idea at the Time - 1 PMI PMP PDU Credit Andy Jordan, ProjectManagement.com Jan 12 2017 3:00 pm UTC 60 mins
    Organizations are frequently tempted to modify and adapt their Agile approaches as they become more experienced.  As they then try and expand Agile use into other areas, or as they look for ways to integrate Agile and traditional project execution approaches they realize they are facing some unintended consequences.  Join Andy Jordan, ProjectManagement.com as he discusses how best to look at options for enhancing or modifying Agile at your organization and how to ensure you aren’t causing future problems.

    This session is approved for 1 Project Management Institute (PMI) PMP Credit.
  • The Softer Side of IT: Cultivating hard-to-find soft skills in today's workforce The Softer Side of IT: Cultivating hard-to-find soft skills in today's workforce Experis and Right Management Jan 17 2017 7:00 pm UTC 60 mins
    IT leaders are increasingly uncovering the value of soft skills within their workforce. They’re telling us that soft skills—specifically communication and collaboration skills—can be as important as some technical competencies. What is causing increasing demands for soft skills in IT talent? How do IT leaders assess the soft skills of new recruits? Can these skills be developed in existing employees?

    During this webinar, you’ll hear experts from Experis and Right Management discuss the need for improved soft skills within today’s IT workforce and how IT leaders can ensure their workforce has the skills required to succeed in today’s world of work.

    By participating in this webinar, you will:
    Understand the increasing importance of communication and collaboration skills in IT roles today
    Gain greater insight from workforce experts about how to assess new IT recruits for soft skill proficiency
    Learn best-practice strategies for developing communication and collaboration skills within your team

    * Please note that this webinar is not eligible for HRCI credit.
  • How Process Automation Works Within the NOC & Infrastructure How Process Automation Works Within the NOC & Infrastructure Jeremy Axmacher, Platform Engineer Jan 17 2017 8:00 pm UTC 60 mins
    To cope with business demand, servers must be built – which is a highly manual process that often lacks standardization. Join this webinar with CA Technologies’ internal IT team, as they discuss how CA Process Automation enables them to automation core infrastructure tasks, including server deployment, maintenance and retirement – and saved their team 20 hours a day of manual work.

    You will learn:
    How CA Technologies’ internal IT team saves time automating triage and remediation
    How workflows can be easily adapted to detect issues quickly
    How new servers are now deployed within a matter of minutes with standardized builds and security protocols