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IT Project Management

  • Case Study: Transform Threat Investigation With a Stretched Security Team
    Case Study: Transform Threat Investigation With a Stretched Security Team Arabella Hallawell, Sr. Director Advanced Threat Product Marketing + Deb Briggs, CSO, NETSCOUT Recorded: Oct 12 2017 43 mins
    Chief Information Security Officer Reveals How With Arbor Spectrum.

    Attackers continuously have new tools, tactics and practices in their weapons arsenal. Human defenders must shift their strategies to more proactively uncover meaningful threats, and find ways that dramatically accelerate threat investigation.

    Join us to hear:
    - NETSCOUT’s Chief Security Officer discuss how the Arbor Spectrum threat analytics platform was used to help her team take detection and investigation to a new level.
    - In depth examples of how security teams can begin or enhance their detection and investigation of attack campaigns.
  • Hybrid IT in Australia: How to Simplify & Manage Multiple Cloud Environments
    Hybrid IT in Australia: How to Simplify & Manage Multiple Cloud Environments Kelly Morgan, Research VP, Services at 451 Research; Nathan Vandenberg, GM, Data Centre at Dimension Data Recorded: Oct 12 2017 50 mins
    How can your enterprise better manage multiple cloud and non-cloud IT environments to accelerate your digital business? Are you among the 50% of enterprises challenged by the complexity of managing applications and data across hybrid environments?

    Find out what workloads are still on physical IT, where they’re moving to, and why enterprises use migration services to help.

    Join Kelly Morgan, Research Vice President, Services from 451 Research and Nathan Vandenberg, General Manager, Data Centre from Dimension Data on Thursday 12 October 2017, 11:00am – 11:45am, to understand the most common challenges faced when managing multiple IT environments in Australia and how to overcome them.

    We will guide you through the hybrid IT maze and provide you with actionable steps to simplify the complexity of managing multiple enterprise cloud and non-cloud IT environments.

    Join us as we explore the findings from the Hybrid IT report, a 451 Research report commissioned by Dimension Data.
  • Benchmarking Roundup: Summary of 2017 Service and Support Benchmarks
    Benchmarking Roundup: Summary of 2017 Service and Support Benchmarks Jeff Rumburg, Managing Partner at MetricNet Recorded: Oct 10 2017 64 mins
    Many Service and Support professionals are unfamiliar with the key performance indicators (KPIs) that are important to track and trend and even fewer are aware of what constitutes acceptable performance. In this session, Jeff Rumburg will share the results of MetricNet’s 2017 Global Benchmarking Initiative for Service and Support, discuss the methodology, define the KPIs used for benchmarking, and share performance data from more than 140 companies worldwide.
  • Retail Survival in the Age of Digital Disruption
    Retail Survival in the Age of Digital Disruption Sheryl Kingstone 451 Research, Sudesh Girdhari CenturyLink Recorded: Oct 10 2017 57 mins
    Digital transformation is real, and it’s happening – our data in the retail industry lends more insight to the state of the transition. It is an inescapable truth that every business is becoming a digital business empowered by new software initiatives such as AI, Robotics and IoT. The adoption of these disruptive trends will force a divide between business leaders and laggards. With the upcoming Black Friday and Cyber Monday, how prepared are you to meet rising customer expectations. As the pace of innovation accelerates, retailers need to act now. Our Global retail research illustrates a significant gap between digital leaders and laggards and even a modest investment can improve operational efficiencies and agility.

    The retail industry is bursting with digital innovation driving change. This session will review:
    •How differentiation demands digital maturity
    •Transformational technologies essential to create immersive, connected retail experiences across digital and physical worlds
    •The role of cloud services and its impact on customer experience, agility, efficiency and risk
  • Digitalising Enrolment and Onboarding in Highly Regulated Industries
    Digitalising Enrolment and Onboarding in Highly Regulated Industries Mark Greenaway, Digital Media Director, Adobe Recorded: Oct 10 2017 41 mins
    In regulated industries, such as Financial Services, Government and Healthcare, forms and signatures are critical components of enrolment and onboarding interactions. Yet most services still rely on forms and signatures that function poorly on mobile—the very place most consumers spend their time.

    Creating and updating high volumes of forms in a timely manner can also be a huge challenge.

    Join us to learn how Adobe Experience Manager Forms and Adobe Sign can help transform complex forms-based transactions into streamlined and compliant experiences that accelerate business and deliver better customer service.

    In this webinar, learn how to:
    •Provide an end-to-end digital form filling and signing experience across any channel
    •Integrate e-signatures across the document process with Adobe Sign and Adobe Experience Manager integration
  • ServiceNow Innovation in 2017: The Hype vs. The Reality
    ServiceNow Innovation in 2017: The Hype vs. The Reality Ellen Daley, Nadia Skiscim, Devon Scuteri, R. Winston Place, and Meghan Lockwood Recorded: Oct 3 2017 52 mins
    Join our ServiceNow Experts for a virtual conference on ITSM transformation.

    In 2017, you shouldn't be dealing with chaotic help desks or excel sheets. It's time to learn what you're missing.

    It's not just hype, your peers are using ServiceNow to modernize their IT services. Learn how a best-in-class, cloud platform can rapidly reduce costs, lower risk, improve business agility, and boost IT innovation.
  • The Increasing Risk of DDoS Attacks – Are You Adequately Prepared?
    The Increasing Risk of DDoS Attacks – Are You Adequately Prepared? Tom Bienkowski Director of DDoS Product Marketing Arbor Networks + John Pearson Founder and Chief Strategist IP Networks Inc. Recorded: Sep 28 2017 45 mins
    The data is crystal clear. DDoS attacks are dramatically increasing in size, frequency and complexity. Unfortunately, many organizations have been severely impacted by DDoS attacks simply because they either assumed they would never be the target or they thought they had adequate protection in place. Join IP Networks and Arbor Networks - the industry leader in DDoS attack protection products and services to learn:

    -The latest trends in DDoS attacks
    -The importance of proper network visibility for anomaly & DDoS attack detection.
    -Best practices in DDoS attack defense; including an intelligent combination of in-cloud and on-premises attack protection solutions - which offers the most comprehensive form of protection.
  • Take PoE and PoE+ to New Distances
    Take PoE and PoE+ to New Distances Teresa Hoffman, Fiber Optic Product Manager Recorded: Sep 28 2017 27 mins
    Corporations across all industries face the challenge of taking power and data to new distances while meeting higher bandwidth demand. Frequently combined with this challenge is the requirement to provide local power in excess of 100 meters for remote IP-based devices, such as security cameras, wireless access points, emergency blue-light phones and card readers. Learn how OneReach™, a Berk-Tek PoE extender system, combines optical fiber for long-distance gigabit transmission and copper conductors in a single system.

    Register for this BrightTALK™ to learn how you can:

    - Take PoE and PoE+ to distances further than ever before (3,600 ft and 2,400 ft respectively)
    - Simplify your network and device management through centralized IT infrastructure
    - Leverage this game-changing technology to reliably and cost-effectively power remote devices

    Who should attend: IT and Security Professionals
  • Stop Starting. Start Finishing. A look at an Agile Transformation
    Stop Starting. Start Finishing. A look at an Agile Transformation Mahendra Durai & John Depasquale, CA Technologies Recorded: Sep 27 2017 61 mins
    : It's not uncommon to hear about organizations struggling with Agile. Some companies are a year or more in and just aren't seeing the amazing results they expected. Some begin seriously questioning whether the investment has been worth it. While scaling Agile isn't easy, it is worth it.

    Join CA Technologies and Jim Love, CIO ITWC, on Wednesday, September 27th 1:00 PM ET, and hear how CA’s GIS organization decided to stop starting and start finishing.

    During this webinar, we will explore:

    • The obstacles they faced as they embarked on this journey and how they overcame them
    • The benefits they are seeing almost two years later
    • Their vision and roadmap for scaling agile further in their organization

    Agile isn't effortless: it requires executive buy-in, cultural and behavioral changes and, ultimately, the desire to focus on customer value. But spend an hour with Jim and CA and we’ll help you demystify and simplify your agile journey, so you can get more out of it.
  • Modern Financial Management: More Benefits, Fewer Spreadsheets
    Modern Financial Management: More Benefits, Fewer Spreadsheets Andy Jordan, Roffensian Consulting Inc. and Jim Tisch, CA Product Marketing Recorded: Sep 26 2017 57 mins
    The increased pace of project delivery that is a cornerstone of business agility has received a lot of attention, but the focus has always been on planning and execution.  What about control, specifically financial control?  In this eye opening webinar leading portfolio and project management authority Andy Jordan explains how investment planning and forecasting, active financial management and aggressive variance management are prerequisites for successfully delivering modern business management. 

    Join Andy and learn:
    ·         How to build financial management into planning and projects from the ground up
    ·         How to monitor and control actual and forecast spends without significant manual intervention
    ·         The areas where financial control often fails, and how to prevent that
    Plus much more.  As always Andy will provide attendees with some key takeaways they can apply in their organizations today to improve the quality of financial management.  Don’t miss this opportunity to enhance your organization’s ability to deliver consistently improved performance in this critical aspect of project management.
  • Modern PMO - Sense Change and Respond Proactively
    Modern PMO - Sense Change and Respond Proactively Andy Jordan, Roffensian Consulting Inc. and Jim Tisch, CA Product Marketing Recorded: Sep 26 2017 57 mins
    In the rapidly evolving world, the ability for organizations to develop greater agility depends on the ability of their PMO to evolve and grow the role they play.

    What should a Modern PMO be?

    Join Andy Jordan, internationally recognized PMO and PPM expert together with CA Technologies, Jim Tisch to explore the evolution of PMOs to ensure they are ‘future proofed’ to deliver the evolving needs of organizations. Among other topics Andy will explore:

    •The move from business focused to business driving
    •A shift in emphasis from value to cost of value
    •The evolution from strategic to differentiating
    •The steps necessary to make the change

    Delivered in Andy’s signature high energy style this webinar promises to not only challenge the way you think about project execution and the role the PMO plays, but also to think about the implications on other areas of your organization. Andy will provide a roadmap to help you start that journey of evolution and ensure your PMO is ready for the brave new project delivery world ahead.
  • Prevent Service Outages with Operational Intelligence
    Prevent Service Outages with Operational Intelligence Joshua Lin (Senior Product Marketing Manager ITOM) and Puru Amradkar (Senior Product Manager Operational Intelligence) Recorded: Sep 22 2017 62 mins
    See infrastructure anomalies in real-time before services fail.

    Join us for this webinar to learn how to:
    •Proactively analyze infrastructure performance and thresholds
    •Detect anomalies that may indicate service outages
    •Transform from a reactive to proactive approach
  • ITSM and ITIL Framework: Turbocharge Your Metrics With Benchmarking
    ITSM and ITIL Framework: Turbocharge Your Metrics With Benchmarking Jeff Rumburg, Managing Partner at MetricNet Recorded: Sep 21 2017 61 mins
    Industry data shows that support organizations that conduct annual benchmarking are far more likely to achieve world-class performance. Yet fewer than 20% of all support groups engage in benchmarking. In this session, you’ll review performance data from more than 200 support organizations, as well as several case studies that show how your peers have harnessed benchmarking to quantify performance, draw industry comparisons, identify performance gaps, and define the actions necessary to optimize efficiencies.
  • Emerging Applications in Enterprise Environments
    Emerging Applications in Enterprise Environments The TEK Center Recorded: Sep 21 2017 5 mins
    The TEK Center at Berk-Tek is a premier showcase for emerging technologies in enterprise environments. With the growing number of devices that will be connected and powered via power over Ethernet, enterprise networks need to be prepared for increased demand now and in the future. Wireless, video, security and building automation can put major stress on networks in the office, campus, security and medical environments.

    As the internet of everything continues to evolve, your network will be asked to support a multitude of diverse applications. The TEK Center’s expertise in systems standards, networking technologies and emerging applications can help address your network demands.
  • The Digital Trends Shaping IT: How Roles are Changing in a Transforming World
    The Digital Trends Shaping IT: How Roles are Changing in a Transforming World Andrew Warren-Payne, Senior Research Analyst, Econsultancy. Simon Plews, Document Solutions Marketing Manager, Adobe. Recorded: Sep 21 2017 42 mins
    IT is now seen as an increasingly strategic function within the business, and pivotal to organisational attempts to embrace digital transformation and customer experience initiatives. But there are many challenges and barriers that can get in the way of the CIO who wishes to drive through change.

    To explore this in more detail, Adobe and Econsultancy surveyed over 500 IT leaders as part of its Digital Trends report series. This study aims to shine a light on the priorities and pain points that these professionals are facing, and the initiatives they are pushing forward to deliver immediate value to the business and long-term innovation.

    This webinar will reveal these key findings and provide actionable tips for IT leaders to implement, with attendees also receiving a complimentary copy of the 2017 Digital Trends in IT report.
  • How to pick a winning IoT business model
    How to pick a winning IoT business model Mike Bell Canonical, Ian Hughes 451 Research Recorded: Sep 20 2017 63 mins
    Getting started on an IoT project? Are you going to build a business or a liability for yourself? Canonical commissioned a research of 361 IoT professionals to find out how their projects are progressing. The findings were compiled in a report titled Defining IoT Business Models, which explored the practices of organisations currently implementing IoT projects. You can read it for yourself at http://ubunt.eu/vkTPIW

    In this webinar, Canonical's EVP of Devices & IoT and 451 Research's IoT Analyst will discuss our findings as well as the challenges and opportunities businesses will face with the internet of things!

    Join our webinar to find out...
    >How businesses can monetise the internet of things in the long term
    >What skills they need and where to find them
    >How to address fundamental security considerations.
  • Digital Transformation: How Europe will turn disruption into differentiation
    Digital Transformation: How Europe will turn disruption into differentiation Nick Patience 451 Research, Matt Leonard CenturyLink Recorded: Sep 20 2017 59 mins
    Join 451 Research and CenturyLink on the 20th September at 3:00pm UK time, 4:00pm CET, to discuss how enterprises are choosing and deploying digital transformation initiatives for business gain. This webinar will focus on the strategies and actions impacting the European market.

    Organisations of all sizes and in every sector are busy redefining their IT priorities for a digital future, identifying the goals of enhanced customer experience, operational efficiency, business agility and improved risk management as four key pillars for their digital transformation strategies.

    Digital transformation can play out differently depending on a company’s maturity, the vertical sector in which it operates, its employees, its infrastructure, and its ability to innovate. Knowing where to start, and how to maintain momentum is critical.

    Join 451 Research and CenturyLink to learn how European enterprises are making assured first steps, and discover the following:

    - Understand how companies with more progressive digital transformation strategies are prioritising their efforts for competitive differentiation, changing the nature of their business with innovative technologies, and making service provider choices to accelerate results.

    - Gain insights and recommendations from a major survey of the IT priorities of enterprises in Europe.

    - Identify the key shifts in business context that will continue to shape digitisation efforts, and how these need to be reflected in a digital transformation roadmap for IT organisations.
  • Assets vs. Configuration Items
    Assets vs. Configuration Items Ken Laufmann Recorded: Sep 19 2017 28 mins
    What is the difference between an Asset and a Configuration Item?
    There is a lot of confusion as to what the difference is between an Asset and a Configuration Item (CI). When should a new object be an asset and when should it be a CI? In a lot of ways, they are alike, but there are some very important differences between them.


    Presented by ServiceAide a provider of Cloud Service Management, a SaaS ITSM solution focused on Managed Service Providers and IT organizations.
  • ServiceNow Roadmap Check: Make the Last 3 Months Count
    ServiceNow Roadmap Check: Make the Last 3 Months Count Marci Parker, Kaushik Nanavati Recorded: Sep 19 2017 56 mins
    Take the time to check your ServiceNow roadmap. We'll help you identify which projects are worth focusing on for the next 3 months, how to maximize your budget and plan ahead for 2018
  • Thinking of SD-WAN? Critical Factors for a Successful Network Transformation
    Thinking of SD-WAN? Critical Factors for a Successful Network Transformation Jim Duffy 451Research, Karim Eljai NTT Recorded: Sep 19 2017 55 mins
    In a rapidly evolving and digitized economy, the adoption of cloud services is accelerating for companies both small and large who want to remain competitive and relevant to their market and clients. Network transformation becomes critical for enterprises to support these cloud initiatives and in this context the emergence of SD-WAN is very timely. If you are considering SD-WAN to access cloud applications and leverage the Internet for your wide area network, this webinar will provide insight into real life SD-WAN deployment considerations. This knowledge will help you fast track your SD-WAN decision-making process and avoid costly mistakes.

    Join this webinar to learn:
    • How connectivity and security need to be a critical consideration of SD-WAN deployment, both at the data center and small branch office level
    • How SD-WAN network analytics can provide you with detailed visibility into the behavior of your network and can help your IT organization better manage workload and performance
    • Why it’s important to select a partner who is flexible and can offer choices from the design, deployment and management of the transformation
    • And more
  • Achieve Cloud Success with AWS
    Achieve Cloud Success with AWS Manisha Arora (Alliance Architect) and Deaddin Edris (Senior Product Marketing Manager) Recorded: Sep 14 2017 31 mins
    Are your end users able to easily provision the cloud resources they need to do their jobs? Would you like to reduce the costs of cloud usage, while minimizing risk?

    Join us for an informative webinar where experts from AWS and ServiceNow will reveal how you can:

    •Reduce costs, with an in-depth view of enterprise AWS expenses and utilization
    •Ensure consistent business policies across AWS cloud resources and ensuring configurations meet corporate standards
    •Provide end users with an intuitive, self-service catalog to automate the provisioning of AWS cloud resources
  • How to Eliminate Service Outages
    How to Eliminate Service Outages Joshua Lin (Senior Product Marketing Manager, ITOM) and Bill Cypert (Solution Consulting Manager, ITOM) Recorded: Sep 14 2017 60 mins
    Learn how bring service-aware will enable you to:

    •Decrease the time to resolve incidents and service outages
    •Increase internal customer satisfaction with IT
    •Monitor and measure improvements in service availability

    Eliminate outages by managing your operations through a services perspective, consolidating operational information, proactively addressing issues, and quickly remediating incidents.
  • DDS Technical Overview Part II - Applying DDS QoS to Solve Real World Problems
    DDS Technical Overview Part II - Applying DDS QoS to Solve Real World Problems Larry Johnson, OMG; Nina Tucker, Twin Oaks Computing; Gerardo Pardo-Castellote, RTI; Angelo Corsaro, PrismTech Recorded: Sep 14 2017 60 mins
    Introduced in 2004, the Data Distribution Service has developed into a mature and proven connectivity standard within the IIoT. Today, DDS is at the heart of a large number of mission- and business-critical systems such as Air Traffic Control and Management, Train Control Systems, Energy Production Systems, Medical Devices, Autonomous Vehicles, and Smart Cities. Considering the technological trends towards data-centricity and the rate of adoption, tomorrow DDS will be at the heart of an incredible number of Industrial IoT (IIoT) systems.

    To help you become an expert in DDS and expand your skills in the growing DDS market, Object Management Group offers this DDS technical overview webinar series covering three key areas: (1) the essence of DDS and data-centric systems, (2) how to effectively exploit DDS Quality of Service to build applications that perform and scale, and (3) securing your distributed DDS system.

    This webinar, Part II of the OMG DDS Webinar series, will cover in detail the mechanisms available in DDS to meet challenging real-world application requirements; from discovery to state management, information consistency, data durability, reliability and scalable information distribution. With over 20 different quality-of-service (Qos) policies DDS provides ready-made configurable patterns that can be used to meet most of these use-cases. Learn to leverage DDS Qos and patterns to simplify your application code and increase the robustness of your system. Presented by Gerardo Pardo-Castellote, Ph.D., CTO of RTI and Co-Chair of OMG's DDS Special Interest Group.

    Part I: Introduction to DDS and Key Abstractions presented by Angelo Corsaro, Ph.D., of ADLink Technology and co-chair of OMG's DDS Special Interest Group, is available here https://www.brighttalk.com/webcast/12231/252365

    Part III: Using DDS to Secure Data Communications presented by Nina Tucker, Vice President of Twin Oaks Computing here: https://www.brighttalk.com/webcast/12231/252391
  • How to Build a Great Culture in an IT Company - LinkedIn & Hays
    How to Build a Great Culture in an IT Company - LinkedIn & Hays James Milligan, Director, Hays IT - Lisa Finnegan, LinkedIn, HR Director, EMEA Recorded: Sep 13 2017 62 mins
    Register for the What Workers Want webinar for essential recommendations on how to be a more effective employer of IT professionals, making you better able to retain and attract the talent you need.

    LinkedIn’s EMEA HR Director, Lisa Finnegan, will discuss how LinkedIn has created a purpose-led culture, the various factors that contribute this and how this improves retention and attracts talent.

    We explored the priorities of over 13,650 professionals across a broad range of professions and sectors including almost 550 permanent IT professionals to find out what motivates them at work every day and what would encourage them to move to another organisation such as yours.

    Key findings (IT specific):
    · 40% of permanent IT professionals hope for a more challenging role in their next job
    · 80% want third party training but just 45% state they currently receive it
    · 58% want access to mentoring but only 29% state they currently receive it
    · 83% of permanent IT professionals are ambitious, higher than the 78% overall average
    · 25% of permanent IT professionals want to reach C-Suite positions, higher than the 21% overall average
  • Webcast: Tips on Driving E-Signature Adoption in Your Independent Agent Channel
    Webcast: Tips on Driving E-Signature Adoption in Your Independent Agent Channel Andy Jordan, SVP, Corporate Marketing @ GAINSCO Auto Insurance & Andrea Masterton, Director, Corporate Marketing @ eSignLive Recorded: Sep 12 2017 63 mins
    Watch this webcast to hear practical advice from GAINSCO on how to achieve maximum usage and ROI of an e-signature platform. Specifically, the webcast will detail:

    - Adoption benchmarks
    - What factors determine opt-in rates
    - Best practices for driving high adoption
    - Designing an optimal e-signature workflow
    - Change management considerations
  • Cultivating Your Strategic and Creative Thinking
    Cultivating Your Strategic and Creative Thinking Dr. Ted Marra Oct 18 2017 2:00 pm UTC 75 mins
    Join our guest, Dr. Ted Marra as he introduces his new strategic leadership course in Global Risk Academy.

    During the webinar we will cover:

    How does a truly strategic organization think? What is strategic thinking versus strategic planning? What are the vital few factors that will determine your organisation’s long-term success or failure and are they on your radar screen?

    Who should attend.

    People with 10 years management experience minimum up to and including C-Level in all disciplines responsible for strategic decisions or large scale operational issues - so they have large budget and many people reporting to them.

    Managers and senior management from all areas of the organisation having responsibility for planning and achievement of key business objectives.

    Why you should attend.


    - Reflect on how you got where you are as an organisation;

    - What factors were critical to your success? What factors were the basis for your success?

    - What held you back – prevented you from being even more successful?
    - What could you have done differently


    Understand what are the most critical factors that will better ensure your organisation is a “winner” in the future (e.g., next 3-5 years).

    Find out which ones you may be missing and what to do about it before it’s too late and you become just an “average or good” organisation when, with a little effort and the right strategic thinking and creativity, you could take the organisation to the next level of performance and move toward “greatness”.

    How to build exceptional stakeholder relationships and why doing this is critical in especially in turbulent times.
  • Making technology projects succeed
    Making technology projects succeed Micah Garside-White & Ken Laufmann Oct 24 2017 4:00 pm UTC 30 mins
    25% of technology projects fail outright, 20-25% don’t show any ROI, and as much as 50% need massive reworking by the time they are finished.
    Join our open forum, and ask questions as we walk you through what it takes to have a successful a Ticketing Solution. Hear tips, tricks and horror stories from the best.
  • First Impressions are Everything with the Employee Experience
    First Impressions are Everything with the Employee Experience Adam Mason, Tom Sweeney, Meghan Lockwood Oct 24 2017 5:00 pm UTC 60 mins
    Dealing with Employee Onboarding, Tracking, and Provisioning in the Digital Revolution - or Something Better...

    What if you could consumerize the Employee Service experience?

    Making onbaording a breeze for new employees, perhaps even increasing your employee satisfaction score? It's a no brainer right?

    There are a lot of platforms who promise they have the "right recipe" when it comes to HR delivery. Finding out the truth behind a platform can be just as scary as implementing one!

    That's why on Tuesday, October 24th, you should join Adam Mason, VP of Solutions and Innovation, and Tom Sweeney, Bussiness Process Consultant, of Acorio for our October webinar. They'll cover ServiceNow's new product, HR Service Delivery, and help you understand the platform's onboarding experience and what success it can bring to your company's future (and current) employees.

    Find out if your onboarding experience is working.
  • Understanding Software Capitalization: A Multi-Perspective Approach for a PMO
    Understanding Software Capitalization: A Multi-Perspective Approach for a PMO Donna Fitzgerald Executive Director, Nimble PM & Jim Tisch, CA Technologies Oct 26 2017 5:00 pm UTC 60 mins
    Join us for a discussion on a modern capitalization framework to comply with the requirements of SOP 98.1. We will discuss a common-sense, risk-aware approach that works with any software development method for project-oriented work. Once capitalization starts, the PMO will need to be able to show evidence of appropriate financial controls over the project. In this webinar, seasoned PPM and strategy execution expert Donna Fitzgerald explains in detail a framework for modern capitalization. Join Donna to learn:

    •Why the Modern PMO should be deeply involved in the portfolio process
    •Why project managers need to understand what value their software project is designed to deliver.
    •How to eliminate confusion around SOP-98.1
    •How to understand capitalization from an accounting perspective

    Gain key takeaways to apply in your organization today when applying best practices to software capitalization. Don’t miss this opportunity to learn best practices and recommendations to ensure your organization receives the highest possible value in the new world of digital business.
  • Mind the Gap: Business Agility
    Mind the Gap: Business Agility Doug Barth, Gatepoint Research and Deema Dajani, CA Technologies Oct 26 2017 6:00 pm UTC 60 mins
    Why is there a such gap between what senior-level executives believe about business agility, and what their companies actually embrace? Join us for a webinar to find out why and learn how to help close the gap.

    A recent CA-sponsored study on Business Agility throughout the Enterprise revealed that only 12 percent of organizations can claim their whole organization is on the path to business agility --- though more than two-thirds of survey participants agreed that agile organizations are better able to quickly respond to dynamic business conditions.

    The survey also finds that improved Business Agility is expected to deliver:
    •Better competitive advantage
    •Higher customer satisfaction and retention
    •Increased employee productivity and retention
    •Reduced costs
    •Faster time to act on new opportunities

    Yet only 1 in 10 executives said they are leveraging the benefits of agile across their whole organization to achieve speed and responsiveness.

    In this webinar, Doug Barth, founder of Gatepoint Research, will walk us through survey to share the following. Where has agility taken hold across organizations and what results can be expected? What departments are on the horizon to adopt agility and why? What are the biggest deterrents to adoption?

    To help demystify some of the findings and provide guidance over potential hurdles on the path to business agility, he’ll be joined by Deema Dajani, a Senior Transformation Consultant from CA Technologies. Deema thrives on taking Fortune 500 companies through successful, large-scale agile transformations, and is on the business agility front lines every day working to close the gap.
  • Shifting Mindset on Cloud Security Controls
    Shifting Mindset on Cloud Security Controls 451 Analyst: Fernando Montenegro, Cloudvisory Speaker: Richard Eisenberg Oct 26 2017 6:00 pm UTC 60 mins
    “The traditional mindset of ‘lift & shift’ is sub-optimal. Perimeter security controls don’t need to go away, but organizations need to utilize Cloud-Native controls for micro-segmentation and stronger security of cloud resources” Source: 451 Research

    In this webinar, Fernando Montenegro, Information Security Analyst of 451 Research and Richard Eisenberg, VP Client Development of Cloudvisory will outline how companies can successfully transition to optimal Micro-segmentation and Security Orchestration in cloud, hybrid cloud, and multi-cloud environments. Done correctly, this will speed up dev-ops, greatly improve security and lower operational costs.

    1. Understand network security concepts in cloud environments, including difference between perimeter and workload controls.
    2. Learn the benefits of integration between workload security controls and DevOps processes.
    3. See Cloudvisory's approach to workload security with a demo covering key use cases such as discovery, orchestration, micro-segmentation, and auto-remediation.

    About Cloudvisory:
    Cloudvisory continuously discovers and visualizes multi-cloud infrastructures across providers like AWS, Azure, OpenStack...in real-time. It orchestrates and provisions immutable security policies with 24x7 audit and compliance.
  • Foster innovation with SAFe® Lean Startup Cycle and Lean UX
    Foster innovation with SAFe® Lean Startup Cycle and Lean UX Martin Burns, CA Technologies, and Carl Starendal, Scaled Agile, Inc Oct 31 2017 10:00 am UTC 60 mins
    Lean Startup is a concept that has been around for some time, yet there remain many misconceptions. Lean Startup starts at the Portfolio level, and only by beginning at that level can you understand what needs to be created.

    Join us on Tuesday, October 31, as Martin Burns, with CA Technologies, and Carl Starendal, with Scaled Agile, Inc, discuss the importance of building your Lean business case and the impact it has on creating customer satisfaction, with the latest release of SAFe® 4.5.

    Learning Outcomes
    1.Learn how to build a Lean Business Case.
    2.Understand what MVP truly means.
    3.Learn how to evaluate your MVP and determine whether to proceed or stop.

    SAFe is a registered mark of Scaled Agile, Inc.
  • Foster innovation with SAFe® Lean Startup Cycle and Lean UX
    Foster innovation with SAFe® Lean Startup Cycle and Lean UX Martin Burns, CA Technologies, and Carl Starendal, Scaled Agile, Inc Oct 31 2017 5:00 pm UTC 60 mins
    Lean Startup is a concept that has been around for some time, yet there remain many misconceptions. Lean Startup starts at the Portfolio level, and only by beginning at that level can you understand what needs to be created.

    Join us on Tuesday, October 31, as Martin Burns, with CA Technologies, and Carl Starendal, with Scaled Agile, Inc, discuss the importance of building your Lean business case and the impact it has on creating customer satisfaction, with the latest release of SAFe® 4.5.

    Learning Outcomes
    1.Learn how to build a Lean Business Case.
    2.Understand what MVP truly means.
    3.Learn how to evaluate your MVP and determine whether to proceed or stop.

    SAFe is a registered mark of Scaled Agile, Inc.
  • Managed Security Services: The Good, the Bad, and the Ugly
    Managed Security Services: The Good, the Bad, and the Ugly Aaron Sherrill and Dan Thompson, Senior Analysts at 451 Research Nov 2 2017 3:00 pm UTC 60 mins
    We’re past the point of product pushing – that’s actually part of the problem. Selling through the fear, ‘tyranny of the urgent’, or one-off point solutions may close some deals, but it likely won’t turn one-time customers into lasting business relationships. Companies today are looking for well thought out, managed solutions, which will help them minimize cyberattack risks and stay compliant with industry and federal regulations. The question now is, are services that fill those needs worth offering for your organization? In this session we’ll take a look at the following:

    - Where are enterprises struggling and what service(s) can you offer to fits their needs
    - Services that could be good, but are usually poorly delivered
    - Services that use to be strategic but are now just a commodity Services that your company should walk away from immediately (and things your company should quit saying)
    - Should your company even be offering Managed Security Services?
  • Benchmarking Roundup: Summary of 2017 Call Center Benchmarks
    Benchmarking Roundup: Summary of 2017 Call Center Benchmarks Jeff Rumburg, Managing Partner at MetricNet Nov 7 2017 7:00 pm UTC 60 mins
    Many Call Center professionals are unfamiliar with the key performance indicators (KPIs) that are important to track and trend and even fewer are aware of what constitutes acceptable performance. In this session, Jeff Rumburg will share the results of MetricNet’s 2017 Global Benchmarking Initiative for Call Centers, discuss the methodology, define the KPIs used for benchmarking, and share performance data from more than 140 companies worldwide.
  • Future Directions for SysML v2
    Future Directions for SysML v2 Sanford Friedenthal, MBSE Consultant and chair of OMG's SE Special Interest Group and Larry Johnson, OMG VP and Technical Dir Nov 10 2017 4:00 pm UTC 60 mins
    SysML v1 was adopted in 2006, and has been a key enabler of model-based systems engineering (MBSE). Since that time, much has been learned about applying MBSE with SysML. This presentation describes the directions and approach for the next generation of SysML (v2) to provide capabilities that address the limitations of SysML v1, and enable the evolving practice of MBSE.
  • Emerging Trends in ITSM: Any Time, Any Place: The Ultimate Customer Experience!
    Emerging Trends in ITSM: Any Time, Any Place: The Ultimate Customer Experience! Jeff Rumburg, Managing Partner at MetricNet Nov 15 2017 3:00 pm UTC 45 mins
    The growth of multichannel support and BYOD policies has opened up a plethora of new avenues for customers to engage with IT support. This has the potential to create a richer, more satisfying experience for the customer, but savvy support organizations recognize that it isn’t good enough to simply replicate the same service in different channels. It’s really about maximizing the customer experience for each unique channel and device. In this session, you’ll find out how progressive support organizations have harnessed the potential of “any time, any place” support to drive and sustain high levels of customer engagement. You’ll review case studies and benchmarking data that illustrate the power of multichannel, multidevice support in today’s complex IT enterprise.
  • CSO Lessons Learned:Cybersecurity Risk on the Road to Digital Transformation
    CSO Lessons Learned:Cybersecurity Risk on the Road to Digital Transformation Aaron Sherrill Senior Analyst 451 Research, Dave Mahon CSO CenturyLink Nov 15 2017 7:00 pm UTC 60 mins
    Organizations on the journey to digital transformation are encountering new challenges with managing risk. Not only are complex digital transformation initiatives making it difficult for organizations to fully grasp their entire risk profile but digital transformation is also resulting in new types of risk for the company. Organizations with strong risk aversion are in danger of preventing or stifling innovation and change. How can organizations manage risk and create a strategy that empowers digital transformation? What have organizations learned on the road to digital transformation that can help others early on in the journey?
  • DDS Technical Overview Part III - Using DDS to Secure Data Communications
    DDS Technical Overview Part III - Using DDS to Secure Data Communications Larry Johnson, OMG; Nina Tucker, Twin Oaks Computing; Gerardo Pardo-Castellote, RTI; Angelo Corsaro, PrismTech Nov 16 2017 4:00 pm UTC 60 mins
    Introduced in 2004, the Data Distribution Service has developed into a mature and proven connectivity standard within the IIoT. Today, DDS is at the heart of a large number of mission- and business-critical systems such as, Air Traffic Control and Management, Train Control Systems, Energy Production Systems, Medical Devices, Autonomous Vehicles, and Smart Cities. Considering the technological trends towards data-centricity and the rate of adoption, tomorrow DDS will be at the heart of an incredible number of Industrial IoT (IIoT) systems.

    To help you become an expert in DDS and expand your skills in the growing DDS market, Object Management Group offers this DDS technical oveview webinar series covering three key areas: (1) the essence of DDS and data-centric systems, (2) how to effectively exploit DDS Quality of Service to build applications that perform and scale, and (3) securing your distributed DDS system.

    This webinar, Part III of the OMG DDS Webinar series, will take an in-depth look at the latest advances in the DDS standards to meet the demanding cyber-security requirements of today’s industrial connected systems. From authentication and access control to integrity and encryption, learn how to leverage DDS Security features to secure your connected system against cyber attacks, while maintaining a flexible, scalable architecture. Presented by Nina Tucker, Vice President of Twin Oaks Computing.

    Part I of the OMG DDS Webinar Series: Introduction to DDS and Key Abstractions presented by Angelo Corsaro, Ph.D., of ADLink Technologies and co-chair of OMG's DDS Special Interest Group, is available here: https://www.brighttalk.com/webcast/12231/252365

    Part II of the OMG DDS Webinar series: Applying DDS QoS to Solve Real-World Problems, presented by Gerardo Pardo-Castellote, Ph.D., CTO of RTI and Co-Chair of OMG's DDS Special Interest Group, is available here: https://www.brighttalk.com/webcast/12231/252387
  • The Coming Enterprise Service Desk – How Information Technology Can Lead The Way
    The Coming Enterprise Service Desk – How Information Technology Can Lead The Way Jeff Rumburg, Managing Partner at MetricNet Dec 5 2017 7:00 pm UTC 60 mins
    ITIL, and more broadly, IT Service Management, is now a 31-year-old discipline. It was originally established in the UK under the government of Margaret Thatcher in 1985. For those working in IT Service and Support, the implications of this are profound. First, it means that IT support professionals have an enormous body of knowledge to draw upon for industry best practices. Secondly, it almost always means that other corporate services, such as HR, facilities, safety, etc., are far less mature than IT Service and Support. Savvy IT managers recognize this opportunity, and are increasingly taking up the challenge of providing enterprise leadership in corporate services.

    I want to challenge leaders from both IT and non-IT services to give serious thought to the role of enterprise services in your organization. This is the kind of opportunity that doesn’t come along very often. It has the potential to transform the delivery of all services in the enterprise, while saving money and improving the quality of service that your customers receive. Moreover, it can be a game changer for your career. Enterprises worldwide are in desperate need of leadership on this issue. So if you have been looking for that next big career opportunity, it may be right in front of you!