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IT Project Management

  • The Biggest Mistakes Companies Make With a Software Vendor Audit
    The Biggest Mistakes Companies Make With a Software Vendor Audit Patricia Adam Recorded: Mar 21 2017 59 mins
    Patricia Adams will talk you through the biggest mistakes companies make with a software audit and how to avoid them
  • CTO Series - Episode 1: How to know where you are...?
    CTO Series - Episode 1: How to know where you are...? Andrew Bird : Chief Digital Officer & EA Visionary Recorded: Mar 21 2017 34 mins
    As part of our CTO Series for BrightTALK. We start at the beginning: Where are we. Any organisation needs to know where it is....Here is a unique matrix for understanding where you are .... each segment has its traits and which are obvious one you know where you are!
  • The Difference Between Scrum & Kanban
    The Difference Between Scrum & Kanban Christen McLemore, Principal Transformation Consultant at CA Technologies Recorded: Mar 16 2017 61 mins
    Have you been wondering: What’s the difference between Scrum and Kanban? Or do you think they are the same thing? In reality, these two ideas are quite different and understanding these differences is key to choosing the path that will work best for your organization.

    Join us on Thursday, March 16, 10am PT / 1pm ET, for our webinar, where Christen McLemore will dig into this topic. During this webinar, we’ll:

    • Explore the key dimensions of Scrum and Kanban through Principles, Artifacts, Ceremonies, Roles and Metrics
    • Understand the key differentiators between the two development styles
    • Gain knowledge to better advise others on when each model is more suited
  • How Next-Gen Mobile Platforms are Conquering Mobile App Challenges
    How Next-Gen Mobile Platforms are Conquering Mobile App Challenges Chris Marsh, 451 Research; Avinash Harsh, Sonata Software; Michael Ong, Halosys; & Ravi Naik, Former SanDisk CIO Recorded: Mar 15 2017 56 mins
    Enterprises are facing an ever growing demand for mobile applications. To create and manage meaningful and sustainable mobility programs, while keeping up with the pace of this demand, enterprises should seek solutions that help them conquer the top challenges in large scale mobility programs by providing:

    •Security across apps, data, users & devices
    •Reducing cost & increasing the speed of development
    •Seamless connectivity to multiple systems including legacy and home grown environments
    •Holistic & consistent experience across mobile & web channels
    •Deployment of applications to customers, partners, employees and vendors
    •Streamlined post launch operations by providing real time monitoring abilities

    We will discuss these challenges and look at how one of the next generation mobile platforms is simplifying enterprise mobility and addressing these key challenges.
  • Deconstructing Enterprise Security Response
    Deconstructing Enterprise Security Response Jon Oltsik, Senior Principal Analyst, Enterprise Strategic Group & Piero DePaoli, Senior Director of Product Marketing Recorded: Mar 14 2017 60 mins
    Join Jon Oltsik, Senior Principal Analyst at the Enterprise Strategic Group, as he shares his During this webinar, Jon Oltsik, Senior Principal Analyst, Enterprise Strategy Group, will outline the essential capabilities for an effective enterprise threat response architecture.

    •Why incident response automation projects are finally making CISOs’ short lists
    •Why Incident response is “growing up”, leaving behind manual processes and home-grown software
    •The essential functionality for an effective enterprise security response platform
    •The future: Moving from reactive to proactive incident response
     
    The session will include an interactive Q&A session, hosted by Piero DePaoli, Senior Director of Product Marketing for ServiceNow Security.
  • A View of the World's Largest & Fastest Growing Data Center Spot
    A View of the World's Largest & Fastest Growing Data Center Spot Kelly Morgan 451 Research and Mark Kidd Iron Mountain Recorded: Mar 9 2017 33 mins
    A View of the World's Largest & Fastest Growing Data Center Spot and why you should be there

    The Northern Virginia market, which includes multiple locations in/around Washington DC, continues to be one of the largest and fastest growing datacenter hot spots in the world and top market for cloud providers. While much has been said about the area, please join us to discuss the latest in: what makes the market special, why so many firms want datacenter space there, how the market is evolving, and which locations to consider when thinking about a deployment in the area.

    Please join us for a webinar with Kelly Morgan, Vice President at 451 Research and Mark Kidd, Senior Vice President and General Manager for Iron Mountain Data Centers, for a discussion on the Northern Virginia market and Iron Mountain’s approach to the market.
  • Unleashing the Enormous Power of Service Desk KPIs
    Unleashing the Enormous Power of Service Desk KPIs Jeff Rumburg, Managing Partner at MetricNet Recorded: Mar 7 2017 64 mins
    An overview of best practices in Service Desk Performance Measurement.

    HEAR how the industry's top performing Service Desks track and trend their performance!

    LEARN how to use KPIs diagnostically to achieve World-Class Performance!

    APPLY Best Practices in Service Desk Performance Measurement and Management!

    In this webcast, MetricNet will share the key success factors in performance measurement from the industry's top performing Service Desks!
  • What to Look For in a Project & Portfolio Management Solution
    What to Look For in a Project & Portfolio Management Solution Lynn Reling Recorded: Mar 7 2017 60 mins
    Companies invest in Project & Portfolio Management (PPM) solutions because they are looking for a central platform to gain visibility on projects, track and report on progress, and align their strategy to execution. But with so many options in the market, it’s hard to know if you are investing in the solution that is right for your current and future business needs. Join this webinar on Tuesday, March 7, 2017 for an inside view into the key features and functionality to look for in a dynamic PPM solution.

    Whether you are new to PPM automation, or looking to replace a PPM solution you’ve invested in already, this webinar will discuss:
    - Best practices for researching and selecting the right solution for your unique needs
    - Must haves and deal breakers to look out for during the selection process
    - Critical differentiators that will determine your success
  • Operational Excellence: The Key to Safeguarding Your IT Infrastructure
    Operational Excellence: The Key to Safeguarding Your IT Infrastructure Dan Thompson Senior Research Analyst 451 Research and Kelly Sullivan, VP Global Data Center Operations at CenturyLink Recorded: Mar 2 2017 42 mins
    Data center uptime is more critical than ever as more and more business processes are digitized. Having a sound foundation starts with having a solid and reliable data center in which to deploy your IT infrastructure. The data shows that how a data center is run and managed is the single biggest contributor to uptime.

    Join 451 Research Senior Analyst, Dan Thompson, and Kelly Sullivan, VP Global Data Center Operations at CenturyLink for a dialog on how operational excellence is put into practice and has become a core of the organizational culture at CenturyLink.

    Hear real-world experience and insight derived from managing a global fleet of 57 data centers and how the Uptime Institute Management and Operations Stamp of Approval program helped them raise their game through a regiment of continual improvement.
  • Continuous Delivery = Agile + DevOps: Learn more with Guest Forrester
    Continuous Delivery = Agile + DevOps: Learn more with Guest Forrester Forrester VP and Principal Analyst, Diego Lo Giudice and Dan Rice, Agile Advisor, CA Technologies Recorded: Mar 2 2017 59 mins
    The Global Agile Software Application Development Online Survey from Forrester Research, Inc. shows that a third of firms have been practicing agile for more than five years, and 54% have successfully scaled their Agile practices to more than half their teams.*

    People who practice agile methods often talk about "pulling quality forward." This and other agile tenets (delivering early and often, reducing batch size, inspecting and adapting, creating a collaborative culture and focusing on customer value) are designed to help organizations get valuable, high-quality features out the door, fast. But they can't happen just in engineering: agile succeeds as a mindset that's systemic throughout your organization.

    Join CA Technologies and guest speaker Diego Lo Giudice, Forrester VP and Principal Analyst in Application Development + Delivery to find out how YOU can help make your business an agile business by implementing agile both upstream (through your business portfolio) AND downstream (through testing and operations).

    If you're ready for a strategic, collaborative approach to delivering value to customers, then you won’t want to miss this webinar.


    *Forrester Research, Inc. “The 2015 State Of Agile Development: Learn From Agile Expert Firms,” August 2015
  • A View of the World's Largest & Fastest Growing Data Center Spot
    A View of the World's Largest & Fastest Growing Data Center Spot Kelly Morgan 451 Research and Mark Kidd Iron Mountain Recorded: Feb 28 2017 1 min
    A View of the World's Largest & Fastest Growing Data Center Spot and why you should be there

    The Northern Virginia market, which includes multiple locations in/around Washington DC, continues to be one of the largest and fastest growing datacenter hot spots in the world and top market for cloud providers. While much has been said about the area, please join us to discuss the latest in: what makes the market special, why so many firms want datacenter space there, how the market is evolving, and which locations to consider when thinking about a deployment in the area.

    Please join us for a webinar with Kelly Morgan, Vice President at 451 Research and Mark Kidd, Senior Vice President and General Manager for Iron Mountain Data Centers, for a discussion on the Northern Virginia market and Iron Mountain’s approach to the market.
  • Take Agile to the Next Level: Featuring Forrester
    Take Agile to the Next Level: Featuring Forrester Forrester VP and Principal Analyst, Margo Visitacion and Agile Advisor, CA Technologies, Laureen Knudsen Recorded: Feb 28 2017 52 mins
    According to recent research, “67% of high-performing CEOs are actively embracing agility, and 100% of them state that their companies actively experiment with new products and services.”* To deliver what customers really want, improve your bottom line and see teams really engage, you need to go beyond sprints and standups to business-level agile.

    As the speed of business grows and more competitors adopt agile, grassroots approaches just won’t cut it anymore. “Doing agile” doesn’t guarantee business value, and many companies now have the opportunity to connect their overall business strategy to the execution of the work. Are your agile practices improving or flatlining? Better yet, are they benefiting your bottom line?

    Join CA Technologies and guest speaker Margo Visitacion, Forrester VP and Principal Analyst in Enterprise Architecture, on February 28, at 10:00 AM PT / 1:00 PM ET, for a webinar packed with research-backed tips on sustainable, high-performance agile at scale.
  • Service Desk Implementation - 5 Steps to Success
    Service Desk Implementation - 5 Steps to Success Richard Graves and Curtis Shelton Recorded: Feb 23 2017 37 mins
    CSS and ServiceAide are presenting a webinar:
    Service Desk Implementation - 5 Steps to Success
  • IoT Risk Becomes Real
    IoT Risk Becomes Real Chris Rodriguez, Senior Industry Analyst Network Security + Tom Bienkowski, Directror Product Mkt, Arbor Networks Recorded: Feb 23 2017 64 mins
    Vulnerable IoT devices are plentiful and ripe for abuse by threat actors.
    But what exactly is the value of these devices to DDoS attackers?
  • The Forgotten Link: Identifying the Weak Point in Your Network
    The Forgotten Link: Identifying the Weak Point in Your Network Jim Frey, Director of Marketing Recorded: Feb 23 2017 50 mins
    There is a transition happening in our industry right before our eyes. Essentially, 1Gbps drops to the wall outlets are being replaced by 10Gbps drops to the ceiling. This is because, as 802.11ac technology advances and A/V applications like HDBaseT come onto the scene, enterprises are requiring more and more Category 6A connections to handle bandwidth demand to devices. But what happens beyond the devices? Your network, like a chain, it is only as strong as its weakest link.

    This webinar will:
    - Show you how this transition from 1Gbps to 10Gbps is creating a problem you may not know you have.
    - Explain the “Forgotten Link” and how this 10X transition is already starting to overwhelm it.
    - Introduce an engineered solution from Berk-Tek that will solve this emerging problem.
  • What is the Best Connectivity Solution for Your IIoT Systems?
    What is the Best Connectivity Solution for Your IIoT Systems? Andrew Watson, OMG; Angelo Corsaro, PrismTech; Gerardo Pardo-Castellote, RTI; Nina Tucker, Twin Oaks Computing Recorded: Feb 22 2017 60 mins
    Today's computing infrastructure is changing dramatically to support new requirements in design and structure. This is no more evident than in the Internet of Things, where new types of machines driven by vast, complex industrial, distributed systems, can’t operate without connectivity. These new machines will transform our infrastructure into smart freeways, distributed power generation and autonomous driving cars, etc., revolutionizing the workplace and our lives for years to come.

    These new IoT systems need data-centric technology that directly addresses real-time systems to explicitly manage the communications “data model.” No matter what application – from financial trading platforms, to medical devices, to smart electrical grids, to exploration and production and to transportation – industries need solutions to find right data then communicates it to its intended destination in a reliable, flexible, fast, and secure manner.

    To learn more about the proven standard for data-connectivity in mission- and business-critical systems join OMG's webinar featuring experts from the leading DDS middleware vendors; PrismTech, RTI and Twin Oaks Computing
  • Make knowledge management valuable and fun
    Make knowledge management valuable and fun Sebastian Teeling, Knowledge Specialist at ComAround Recorded: Feb 20 2017 37 mins
    More satisfied employees, higher resolution rates, fewer cases for the service desk, and an up-to-date and relevant database. We dare say that this is the result of a structured approach to knowledge management, using proven methods that make knowledge valuable and fun. In this webinar, we tell you how to go about it!

    Service desks should provide high-quality support on time and using limited resources. Nothing strange about that. But how can the service desk work with Knowledge Management and build a qualitative knowledge base concurrently? And what factors motivate the service desk team and make them feel involved and engaged, both in their professional roles and in achieving the objectives established by the organization as a whole? In simple terms, how do you make knowledge valuable and fun?

    In this webinar we demonstrate how the service desk can:
    work to make the knowledge base useful in the long term
    create procedures and processes that engage and motivate
    reduce costs and improve service to the organization

    Listen to Sebastian Teeling, Knowledge Specialist at ComAround, as he demonstrates how the support organization can work to make the knowledge base valuable in the long term and to create procedures and processes that engage and motivate.
  • KCS – the value creating process
    KCS – the value creating process Lena Stormvinge, one of 15 certified KCS trainers in the world Recorded: Feb 20 2017 30 mins
    Effective knowledge management improves the service levels and the service desk work flow dramatically. The support organization will benefit from 60% shorter resolution time, 40% higher first-contact resolution rate, and 30% more satisfied employees.

    In this webinar you will learn:
    - What the established knowledge management methodology KCS (Knowledge-Centered Service) is
    - How KCS can improve the results of self service
    - How modern technology empowers the support team to capture, structure, and share knowledge within the entire organization
    - How the whole organization will benefit, both in the short and the long term

    Listen to Lena Stormvinge, one of 15 certified KCS Trainers in the world, go through the core principles of KCS and demonstrate why a KCS verified knowledge tool matters, and how it creates value to the whole organization.
  • From Board Books to Boardroom: Tales from the Hi-Tech Working Mom Trenches
    From Board Books to Boardroom: Tales from the Hi-Tech Working Mom Trenches Jen Holtvluwer, Director of Digital Marketing, Cherwell Software & Elisabeth Thomas, President, Launch Product Marketing Recorded: Feb 16 2017 60 mins
    There is no question that being a working mom is a challenge. You never feel like you’re actually giving 100% to your family or your work. How do you manage everything amidst exhaustion and not feel guilty? Hear from two, hi-tech mommy marketers on how they have achieved a healthy balance of succeeding in the boardroom and on the home front. For entrepreneurs, learn how to find the right balance required to manage your own business. For women determined to climb the corporate ladder, hear tips on how to keep yourself and/or your team motivated.
  • The Role of the Project Manager in an Agile Business
    The Role of the Project Manager in an Agile Business Ann Konkler, CA Technologies Agile Consultant and PMI-ACP Recorded: Feb 16 2017 57 mins
    More and more organizations are adopting agile methods to help manage complex work and improve project delivery. If you’re a Project Manager, you may be wondering: Is an agile approach right for my organization? Do I have a role on an agile team, and if so, what is it? How do I make agile methods work in my context?

    Join Ann Konkler, Agile Consultant at CA Technologies, on Thursday, February 16, 2017, 10am PT / 1pm ET, to better understand the role of the Project Manager in an agile business. During this webinar, you’ll learn:

    • How Project Managers can have a meaningful role
    • Which agile framework is right for you
    • How to coordinate across teams when some are applying agile methods and others are not

    We want to help you better understand your role as a Project Manager in an agile business. Join us to learn more and bring your questions to this engaging webinar.
  • Making the Case for E-Signature ft Bank of Montreal
    Making the Case for E-Signature ft Bank of Montreal Abe Karar –Director, Business Process & Digitization –Bank of Montreal & Andrea Masterton –Corp Marketing Director –eSignLive Recorded: Feb 8 2017 59 mins
    Watch this webinar for an in-depth look at how to calculate ROI for your financial institution and for key stakeholder.

    Recorded On: February 8th, 2017

    Length: 60 minutes

    Presenters:

    - Abe Karar – Director, Business Process & Digitization, Personal & Commercial Banking – Bank of Montreal
    - Andrea Masterton – Corporate Marketing Director – eSignLive by Vasco

    While important to many top initiatives at retail banks and credit unions, it continues to be a challenge for many banks to prepare a solid business case for e-signature solutions that the many stakeholders across the enterprise can support. But without an e-signature solution, key priorities like paperless account origination, fraud detection and prevention, and seamless customer service cannot be achieved.

    Watch this webinar hosted by Bank Administration Institute (BAI) to learn how to develop a business case that outlines the realistic benefits and costs of an e-signature solution.

    Key Takeaways:

    - Insight into the business drivers banking executives are leveraging to develop the e-signature business case
    - Strategies and tactics to foster enterprise-wide stakeholder buy-in
    - An in-depth look at how to calculate ROI for your financial institution and for key stakeholders
    - Examples of real-world ROI metrics from your peers
  • Vocabularies, Glossaries, or Ontologies for the Spacecraft Ground Systems Domain
    Vocabularies, Glossaries, or Ontologies for the Spacecraft Ground Systems Domain Andrew Watson, Vice President and Technical Director, OMG; Brad Kizzort, Chair, OMG Space DTF, Major Derrick Langley, USAF Recorded: Feb 8 2017 38 mins
    The Object Management Group® (OMG®) Space Domain Task Force completed a second very successful quarterly meeting in Coronado, CA last month during which the Space DTF approved work on several standards initiatives in coordination with NASA, the United States Air Force Space and Missile Center (SMC) Enterprise Ground Services (EGS), and the International Council on Systems on Systems Engineering (INCOSE).

    At the same meeting, the OMG Space DTF issued an RFI entitled: Vocabularies, Glossaries, or Ontologies for the Spacecraft Ground Systems Domain Request For Information. The OMG Space DTF is seeking to normalize the terminology used within the spacecraft ground systems domain. We are seeking information on existing or emerging dictionaries, glossaries, or ontologies in this domain. Additionally, the Space DTF is interested in hearing from organizations that might be interested in this topic. The Space DTF will use these responses to either adopt an existing reference or recommend the development of a new consolidated reference
  • The CSI Imperative
    The CSI Imperative Jeff Rumburg, Managing Partner at MetricNet Recorded: Feb 7 2017 63 mins
    The CSI Imperative – How Successful Support Organizations Institutionalize Continual Service Improvement

    The advent of Chief Service Officers and Chief Improvement Officers offer telling clues about why some support organizations succeed at institutionalizing continual service improvement while most others fail. For these pioneering companies, CSI is not a mere slogan, project or program, but rather a core discipline that is carefully developed, nurtured, and managed over time.

    In this presentation, Mr. Rumburg, who has been retained as an IT service and support expert by some of the world’s largest corporations, will present case studies of support organizations that have successfully built a culture and discipline of continual service improvement. Additionally, he will provide a sample CSI timeline and an empirical model for Continual Service Improvement.

    Attendees will learn about the core discipline of CSI, the role of chief service and chief improvement officers, common pitfalls of implementing CSI, and the five success factors for effective CSI.
  • 2017 Tech M&A Outlook
    2017 Tech M&A Outlook Brenon Daly, Research Director - M&A Recorded: Feb 7 2017 61 mins
    With tech acquirers having spent a record $1 trillion over the past two year, what’s the outlook for M&A activity in 2017? Where will buyers be looking and what do they expect to have to spend? Drawing on data and insight from across 451 Research, our annual Tech M&A Outlook webinar will highlight specific trends in key enterprise IT markets – including information security, software, mobility and IoT -- that will shape dealflow and valuations in the coming year.

    Join Brenon Daly, 451 Research’s Director of Financials, for a look at where the tech M&A market is headed after its recent record run.
  • Redefining the Link: New Year, New Benefits
    Redefining the Link: New Year, New Benefits Mike Connaughton, Market Segment Manager, Data Center Mar 30 2017 2:30 pm UTC 30 mins
    “Own the Link” is a revolutionary approach to specifying the transceivers used in data links. Since its launch in 2016, new tools and products have been added to the program, delivering more benefits than ever before. This short webinar will demonstrate how Own the Link can help you maximize your network, and we’ll look towards the future with a peek at what tomorrow might bring.

    * The first 100 people to pre-register for this webinar will receive a $5 Starbucks gift card via email on 3/29.
  • Security via Automation - Where Do You Draw the Line?
    Security via Automation - Where Do You Draw the Line? Harold Byun, Sr Director of Product Management, ServiceNow & Piero DePaoli, Sr Director of Product Marketing, ServiceNow Mar 30 2017 5:00 pm UTC 60 mins
    Automation in Security. Is your organization doing it? And if so, how much is really being automated? Where does good automation end – giving way to unsafe choices that can spiral out of control? Where should enterprises draw the line?

    Tools designed to enable automatic blocking or isolate a compromised system have been known to inadvertently take down critical business applications, leaving security operations teams wary of "automation." However, there are security tasks that can be safely automated without putting systems or jobs at risk. With more precious time back, security analysts can spend more time hunting and responding to threats.

    Join Harold Byun and Piero DePaoli, security operations product leaders at ServiceNow, as they discuss and demonstrate approaches to no‑risk automation that can help you dramatically improve the effectiveness of your security response program.

    Viewers will learn:

    - Why automation is critical for efficient enterprise security response
    - A short‑list of repetitive, but necessary tasks that are prime candidates for automation
    - Steps to getting started
  • Hybrid IT: How to Simplify & Manage Multiple Enterprise Cloud Environments
    Hybrid IT: How to Simplify & Manage Multiple Enterprise Cloud Environments Kelly Morgan 451 Research and Kevin Leahy Dimension Data Apr 4 2017 3:00 pm UTC 60 mins
    How can your enterprise better manage multiple cloud and non-cloud IT environments to accelerate your digital business?

    Join us, along with Dimension Data, as we discuss:

    -The most common challenges faced when managing multiple IT environments
    -The types of challenges enterprises face in different countries
    -Which applications should be hosted in which environment
    -How to manage these environments more easily
  • How Digital Transformation is Catalyzing the New Era of Customer 360
    How Digital Transformation is Catalyzing the New Era of Customer 360 Sheryl Kingstone, Research Director, 451 Research & David Corrigan, CMO, AllSight Apr 5 2017 3:00 pm UTC 60 mins
    Digital transformation is a pressing concern for most organizations. At the very heart of digital transformation is the idea of better serving your customers by using new digital data sources to understand them deeply, and using that information to improve the customer experience.This transformation is being driven by four c-level roles - the Chief Analytics Officer (CAO), the Chief Data Officer (CDO), the Chief Marketing Officer (CMO) and the Chief Customer Officer (CCO). They are all coming at the same challenge with different customer perspectives - data, analytics, acquisition and experience. A new category of software, Customer Intelligence Management, is rising up to address all of their perspectives.

    In this webinar, you will learn how to combine different sources of big, unstructured and structured customer data into a Customer 360. You’ll see how that data can be enriched, analyzed and discovered to create unique and actionable insights. And you’ll see how the customer journey and each individual customer experience can be improved with an Intelligent Customer 360.

    You will hear from an industry expert, Sheryl Kingstone, Research Director of Business Applications at 451 Research , about organizational strategies to profit from digital transformation and become much more customer-centric. And you’ll hear from David Corrigan, CEO of AllSight, about how leading organizations are using new big data technology and Customer Intelligence Management Systems to improve the customer experience considerably.
  • TOP 10 Pragmatic Tests
    TOP 10 Pragmatic Tests Andrew Bird : Chief Digital Officer & EA Visionary Apr 6 2017 8:00 am UTC 15 mins
    Rarely if ever is there any priority to testing....
    Here is the list which works well.
    Very simple... but will change how you prioritise....
  • The Future of Security Incident Response
    The Future of Security Incident Response Joseph Blankenship, Forrester Senior Analyst and Piero DePaoli, Senior Director, ServiceNow Apr 6 2017 5:00 pm UTC 60 mins
    The era of the megabreach is upon us. And it's had a seismic effect on global businesses. Many name‑brand organizations are spending millions dealing with the aftermath of losing customer data or intellectual property, and others are working as hard as they can to avoid the type of media attention that no one wants.

    The core issue is that security teams are overwhelmed and lack the speed and agility to effectively stop a breach. The only way to make security teams more effective at stopping breaches is to automate security incident response processes.

    Join guest speaker Joseph Blankenship, Forrester Senior Analyst, and Piero DePaoli, Senior Director from ServiceNow's Security Operations team, in this on‑demand webinar as they discuss and demonstrate the following.

    •The need for rules of engagement to defend against breaches
    •Defining policies and workflows to automate much of incident response
    •Best practices for creating a response index
    •Six game‑changers for efficient security incident response ‑ in action
  • The InfoGov Playbook: How a Modern Workforce Needs to Handle Data
    The InfoGov Playbook: How a Modern Workforce Needs to Handle Data Sean Doherty Apr 6 2017 5:00 pm UTC 60 mins
    Information governance (IG) is a hard nut to crack in organizations, where it often lacks proper definition and eludes common user interfaces. As organizations pursue digital transformation and create, collect and use data to determine strategy and command performances, IG makes playbooks for how a modern workforce should appropriately use and consume data assets. This webinar discusses IG as a discipline, framework and collection of technologies to identify, assess and protect information assets and respond to regulatory and litigation risks and global privacy concerns.
  • The Role of IT Leadership in Service and Support
    The Role of IT Leadership in Service and Support Jeff Rumburg, Managing Partner at MetricNet Apr 11 2017 6:00 pm UTC 60 mins
    As the gateway to IT for most end users, service and support is the biggest driver of customer satisfaction and can generate a tremendous return on investment. IT leaders and managers who ignore these facts do so at their own peril, for the simple truth is this: the success and longevity of an IT management team are directly tied to the success of service and support. In this session, Jeff Rumburg will use benchmarking data and case studies to demonstrate the untapped value of all service and support organizations.
  • The Importance of Roles & Organizational Structure in Digital Transformation
    The Importance of Roles & Organizational Structure in Digital Transformation Michael Azoff, Ovum Apr 12 2017 1:00 pm UTC 45 mins
    The convergence of tools and processes has been instrumental in making agile and DevOps successful. The roles and re-structuring of the organization that lead to changes in behavior are just as important, if not more so, than agile process and automated tools. Large enterprises will continue to be multi-speed/hybrid environments. In this session we examine how to make the agile and DevOps cultural change succeed in real companies.
  • PMO: Strategic, Agile and Value Oriented
    PMO: Strategic, Agile and Value Oriented Margo Visitacion, Forrester Apr 12 2017 2:00 pm UTC 50 mins
    Responding to demand for high quality customer experience, firms are pervasively adopting Agile and using those practices to deliver initiatives. Unfortunately, when these digital initiatives scale, the lack of enterprise program management maturity quickly becomes evident. Consistent disciplines are essential, but past PMO failures make IT leadership leery. The next generation PMO takes a center of excellence approach to strike the right balance: stripping bureaucracy to focus on strategy, practice lean portfolio management practices, build competencies, while delivering them in a lightweight service oriented approach.

    This presentation discusses the organizational structures, skill sets, practices and tools that enable modern, Agile PMOs keep organizations focused, mitigate dependencies and measure delivered value.
  • How will GDPR Impact Incident Response and Data Breach Management?
    How will GDPR Impact Incident Response and Data Breach Management? Rebecca Herold, President, SIMBUS360 and CEO, The Privacy Professor, and Dario Forte, CEO, and Founder of DFLabs Apr 12 2017 3:00 pm UTC 60 mins
    Prior to May 2018, global companies operating by any means in the EU are required to be compliant with the new General Data Protection Regulations (GDPR). Non-compliance will result in an expensive alternative compounding the situation with fines, penalties, and legal fees.

    Join Rebecca Herold, President, SIMBUS360 and CEO, The Privacy Professor, and Dario Forte, CEO, and Founder of DFLabs an expert on incident response and data breach management.

    This session will cover key GDPR compliances and how they impact Incident Response and Data Breach Management, wrapping up with a Question & Answer.
    • Understand the 1st steps for personal data protection compliance
    • Anonymizing collected data to protect privacy under GDPR requirements
    • Learn how to broaden Cybersecurity Plans with Incident Response Platform
    • Recommended steps for evaluating requirements for a complete Incident Response management plan
  • Get Agile By Moving From Perfect to Fast
    Get Agile By Moving From Perfect to Fast Jeffrey Hammond, Forrester Apr 12 2017 3:00 pm UTC 50 mins
    Your customers are adopting new product experiences more rapidly than ever before — what Forrester calls “hyperadoption.” These hyper-demanding customers require immediate satisfaction, relentless innovation, and rapid iteration. How do you pivot your teams, processes, and culture to make them more Agile and help them shift from a preference for bulletproof solutions toward a bias for action — and a tolerance for occasional failure?

    In this session Forrester Vice President & Principal Analyst Jeffrey Hammond will review how digital disruptors are replacing traditional development and delivery processes with Agile practices, dev-ops techniques, and a product development mindset. We’ll also examine the cultural impact this shift creates, especially when it comes to recruiting talent and organizing teams. Finally, we’ll examine how delivery tactics and tools are evolving in support of these high-performance Agile development and delivery teams.
  • What is Business Agility?
    What is Business Agility? Stephen Denning Apr 12 2017 4:00 pm UTC 50 mins
    Business agility is an increasingly common theme discussed in organizations, but what is it? Research has shown that there are three laws or principles found across all agile organizations:

    • The law of the customer: An obsession with delighting customers by continuously adding value for customers and users, as well as a recognition of the current need to generate instant, intimate, frictionless value at scale.

    • The law of the small team: Big difficult problems need to be disaggregated into small batches and performed by small cross-functional autonomous teams, working iteratively in short cycles in a state of flow, with fast feedback from customers and end-users.

    • The law of the network: A recognition that, to achieve full business agility, the whole organization needs to embrace the entrepreneurial mindset.

    Pursuit of all three laws is key to sustaining business agility. Individually, none of the observed management practices are new. What is new and different is the way that the management goals, practices and values constitute a coherent and integrated approach to continuous innovation, fueled by a pervasive entrepreneurial mindset.
  • What’s New in CA PPM 15.2?
    What’s New in CA PPM 15.2? Douglas Page, CA Technologies Apr 12 2017 4:00 pm UTC 50 mins
    The latest version of CA Project & Portfolio Management comes with new role-based user experiences and deeper integration into Agile Central. As Millennials keep switching jobs at twice the rate, CA PPM 15.2 helps businesses match evolving skill sets with the right projects. A new feature called Telescoping lets resource managers take care of both long and short term needs from a single screen. Project coordinators can solve staffing issues in real time with new collaboration tools. And the CA PPM time-management app now is available for developers working inside Agile Central. Come see Doug Page, product expert at CA Technologies, demo the new CA PPM 15.2.
  • People, Projects and Performance – What’s Really Going On?
    People, Projects and Performance – What’s Really Going On? Andy Jordan, ProjectManagement.com Apr 12 2017 5:00 pm UTC 45 mins
    Project management is becoming an increasingly complex aspect of how organizations operate. Projects are the vehicles by which strategy is delivered and the largest element in determining whether goals and objectives are achieved. To learn more, CA Technologies commissioned ProejctManagement.com to explore the most common challenges organization face with project execution as well as the factors that lead to organizational success. This global survey examined numerous elements of project delivery – PMOs, resource management, budget and benefit tracking, contributors to and detractors from success, project types and methodologies. Most importantly of all we analyzed the results against our survey respondents’ identification of how successful their organizations were at delivering success through projects. The results are comprehensive and in this webcast, Andy Jordan will present some of the key findings including:

    · The common traits of high performing organizations

    · The most impactful improvements your organization can make to increase success rates

    · The key behaviors successful organizations have adopted – and avoided


    Don’t miss this opportunity to gain a unique insight into one of the broadest surveys of project execution we have ever been a part of. The results will shock and inform and the takeaways will help you grow and improve. All attendees will also be given exclusive access to the full research report. Register today!
  • Creating Digital Businesses
    Creating Digital Businesses Jim Tremlett, Agile Advisor, CA Technologies Apr 12 2017 5:00 pm UTC 50 mins
    The third wave of agility has begun – business agility (Wave 1: agile, Wave 2: scaled agile, Wave 3: business agility).The transformation of enterprises to digital businesses is leading this third wave. In this talk, we’ll discuss what this “digital transformation” entails.

    As evidenced by attendance at the recent, inaugural Business Agility Conference in February, this transformation is most acutely felt in the digital arms of traditional banks and financial services companies were rapidly changing customer expectations and competitive pressures from fintech start-ups are driving the transformation.
  • How Agile is Your Business?
    How Agile is Your Business? Andy Jordan, ProjectManagement.com Apr 12 2017 6:00 pm UTC 45 mins
    Business agility is rapidly becoming the latest hot trend in the agile community, but what exactly does that mean for most organizations? To understand some of the key elements that contribute to successful business agility, CA Technologies commissioned ProjectManagement.com to conduct a global survey. The survey was designed to examine the behaviors and traits of effective project delivery with a focus on business results. We went even deeper than simply asking about agile, we looked at strategic and transformational projects, success rates and cancellation rates, and change and planning. All of these insights helped us to identify the readiness of organizations to embrace business agility and this webcast will discuss some of the key findings including:

    · The areas where organizations are most and least ready for business agility

    · The traits and behaviors of the most successful organizations in areas impacting agility

    · Our recommendations for increasing organizational readiness and agility
  • You Have Scrum Teams, So What? Create Value, Not Just Process
    You Have Scrum Teams, So What? Create Value, Not Just Process Doug Dockery, CA Technologies Apr 12 2017 7:00 pm UTC 50 mins
    Many organizations believe that once they've established Agile/Scrum teams they can pat themselves on the back and mark 'agile' as done at their company. Unfortunately, this isn't the case. Team Agility is almost considered table stakes in modern development organizations and is met with a resounding "so what" from the business. This is because Agility confined to the team level won't solve the organizations larger issues. The promise of agility at scale is the value it brings to the entire enterprise - linking strategy with execution.

    Join Doug Dockery, an architect of Agile solutions and enterprise Agile coach at CA, as he discusses why simply having Agile teams isn’t sufficient to drive maximum value in your organization. By attending, you will learn how to:

    • Build the right thing at the right time
    • Prioritize work by value
    • Facilitate cross-team communication throughout your organization
    • Gain insight to what exactly is being worked on by teams
    • Collect the right agile metrics and how to share with the teams
  • 2017 Pulse of the Profession®: Success Rates Rise
    2017 Pulse of the Profession®: Success Rates Rise Tricia Cabrey, Market Researcher, PMI Apr 12 2017 7:00 pm UTC 45 mins
    PMI’s latest Pulse of the Profession® research suggests a positive change in the way organizations are managing projects and programs. At the same time, the definition of success is evolving, and the ability of projects to deliver what they set out to do—the expected benefits—is just as important as the traditional measures of scope, time, and cost. This presentation will review PMI’s latest findings of how organizations are becoming more mature with their project practices and what factors they are investing in that distinguish more successful project performance.

    In accordance with its Privacy Policy, CA Technologies may disclose your registration information with its partner(s) which assist with this presentation. For more information about CA’s disclosure practices, please visit the CA Privacy Notice here http://www.ca.com/us/privacy.aspx.
  • Business Agility: Avoiding the Four Failure Modes
    Business Agility: Avoiding the Four Failure Modes John Orvos, Sr. Solution Strategist, Agile Business Unit CA Technologies Apr 12 2017 8:00 pm UTC 50 mins
    Empowering people and delivering value faster to customers is what is expected from agile. Business agility enables companies to respond faster to rapidly changing markets and compete with market disruptors. Despite the increasing need for business agility to compete these days, companies have still not been able to accomplish this, and there is a growing list of reasons for agile failures.

    Join your colleagues as John Orvos, a Sr. Agile Solutions Strategist, enlightens us on how to avoid the Four Failure Modes of agile.

    •Company idealism vs. Customer Realism
    •Agile Expert vs. Vision Re-engineer
    •Sideline Cheering vs. Relevant Action
    •Appeasement vs. Accountability

    Please bring your real world questions!
  • Struggle Between Agile and Project Management
    Struggle Between Agile and Project Management Rick Morris, R2 Consulting, LLC Apr 12 2017 9:00 pm UTC 50 mins
    Agile is not a fad, it is a reality. In today’s application economy almost every company is a software company. One of the biggest misconceptions is that Agile is new. However, there is a struggle that seems to be happening between the understanding of the Agile world and the Project Management world. What does it mean to be Agile? If we are an Agile company, do we need Project Management? Is one better than the other? Can the two exist with each other?

    As organizations are looking to eliminate the barrier between ideas and outcomes the impacts of how to prioritize, execute, allocate funding and resources, and embrace change amplify the need to understand the roles and responsibilities of everyone.

    Join Rick Morris, a certified Scrum Agile Master, consultant, best-selling author, mentor, and evangelist for project management as he shares his real life experiences and even how his own thinking has been transformed in what will be an entertaining, enlightening, and lively discussion.
  • PMO in the agile world: Aligning your Org from strategy through execution
    PMO in the agile world: Aligning your Org from strategy through execution Laureen Knudsen, CA Agile Adviser Apr 12 2017 10:00 pm UTC 50 mins
    We’ve said it before, and we’ll say it again: we believe that agile for the business is the key to building a thriving corporation in a fast-paced, competitive world. Business Agility is what helps you prioritize, fund, and commit to the right work, removes blocks so teams are faster and more productive, and allows you to trace, day-to-day, how your teams are delivering against plans.

    It starts with market analysis, strategy and product management, and finishes with steering, releasing, and monitoring what is in the market. This session will provide techniques on how to manage through this entire process. You’ll learn:

    • Why it's vital that you have the right market analysis as a base to your strategic decisions

    • How to align around the same goals and strategy

    • Why you need to track the “Big Data” within your company as much as you track your customers

    • How to distill your strategy into backlogs, releases and sprints
  • The difference between Agile PPM and agile PPM – and why you need both!
    The difference between Agile PPM and agile PPM – and why you need both! Steve Romero, Romero Consulting Apr 12 2017 11:00 pm UTC 45 mins
    Agile development methodology is critical to almost every organization that relies on software development to achieve their enterprise strategy. Companies of every shape and size now rely heavily on agile development projects and programs to quickly and assuredly deliver new products and services to their customers.

    Initially viewed as antithetical to project governance, organizations must recognize agile efforts require the power of project and portfolio management (PPM) to assure agile projects realize enterprise strategic objectives. This webcast will describe the multiple dimensions of “Agile PPM” and what organizations need to do to enable PPM agility in their Agile world.
  • How to facilitate leadership participation for an Agile transformation
    How to facilitate leadership participation for an Agile transformation Joe Vallone, Scaled Agile Inc. Apr 12 2017 11:00 pm UTC 50 mins
    Are you frustrated with leadership wanting to delegate the Agile transformation and not getting involved? Come to this talk and learn about new ways to facilitate leadership engagement, not just buy-in. Learn how to form an Agile Leadership Scrum or Kanban team, where leadership will understand that they are responsible for the success or failure of the Agile transformation.

    As Edwards Deming once said, “It is not enough that top management commit themselves for life to quality and productivity. They must know what it is that they are committed to that is, what they must do. These obligations cannot be delegated.”

    Thus, leaders must understand what it is they must do and what they are committing to for an Agile transformation to be successful.

    There is something for every Agilist in this talk. Leaders will learn a new paradigm for Lean and Agile thinking and understand how they can actively lead an Agile transformation. Agile coaches will gain new tools and techniques for engaging leaders to build a significantly powerful guiding coalition for the transformation. Agile team members will learn how to leverage leadership support to quickly resolve impediments, as well as increase transparency, and coordination.

    Attendees will learn:

    - Creating leadership participation in a Scrum or Kanban team to lead the Agile transformation
    - Overcoming impediments to change management (e.g. leaders don't have time to participate)
    - How to coach leaders to think in terms of Lean and Agile leadership
    - Measuring Agile transformation success at the leadership level and understanding the return on investment
    - Sustaining the change culture so leaders will continue to participate
  • The Seven Essentials for Effective Vulnerability Response
    The Seven Essentials for Effective Vulnerability Response Piero DePaoli, Senior Director, ServiceNow & Myke Lyons, Director, ServiceNow Apr 13 2017 5:00 pm UTC 60 mins
    When a high‑profile vulnerability makes the news, does your team scramble to figure out what's affected and where they should start?

    The top 10 vulnerabilities typically account for 85% of successful exploit traffic. But complex, manual processes and disparate, disconnected tools make it almost impossible for security and IT teams to come together to respond to vulnerabilities before they lead to problems.

    Join Piero DePaoli and Myke Lyons from ServiceNow as they discuss and demonstrate a new approach to vulnerability response that seamlessly connects Security with IT, allowing teams to spend less time managing simple tasks and more time preventing advanced attacks.

    Topics covered include:

    • The essential components of effective vulnerability response
    • Best practices from real‑world implementations
    • Live demonstration of a new approach to security operations