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IT Project Management

  • Vuosi tietosuojaa, mitä jäi vielä tekemättä?
    Vuosi tietosuojaa, mitä jäi vielä tekemättä?
    Jarkko Koivuniemi Recorded: May 24 2019 50 mins
    EU:n tietosuojalainsäädännön piilevät velvoitteet
    Onko liikkumavaraa?
    Henkilötietojen käsittelyprosessit ja dokumentointi
    Edelleen paljon kysymyksiä ilmassa?
    Tietojen kerääminen jatkuu, luvalla vai ilman?
    CRM ja markkinointirekisterit? Muuttuiko mikään?
    Passiivirekisterit – onko niitä vielä?
    Myyttejä ja harhaluuloja tietosuojasta
    Asiakastietojen säilytys ja elinkaarikysymykset
    Tiedonhallinta ja lainsäädäntöä
    Prosessit eri tilanteissa
    Tietosuojan hallintatyön järjestäminen nyt?
    Riskipohjainen lähestymistapa jatkuu
    Tietosuojan arkipäiväistäminen
  • NNT ITSM Integration for Cherwell
    NNT ITSM Integration for Cherwell
    Mark Kedgley Recorded: May 23 2019 6 mins
    NNT has integrated its award-winning Change Tracker ™ Gen7R2 with Cherwell's leading service management framework to enable a closed-loop environment for change management. Approved and authorized changes issued by Cherwell can be validated by NNT Change Tracker Gen7 R2, with a full audit trail of what actually changed and reconciled with the Change Request(s).

    By leveraging NNT’s Closed-Loop Intelligent Change Control Technology, repeated or recurring change patterns can be captured and identified as either harmless or potentially harmful as well, discriminating pre-approved changes from unexpected and unwanted changes. Pre-approved changes may also be forensically profiled ahead of time in order to spot any deviations that may indicate ‘insider threats’.

    This approach drastically improves the ability to spot potential breaches by reducing the “change noise”
    and exposing insider and zero-day malware activity. This approach also helps enable SecureOps.
  • What do real-time payments really mean for corporates?
    What do real-time payments really mean for corporates?
    Gene Neyer - Icon Solutions, Steve Ledford - TCH, Peter Gordon - PAYFI, Adam Rust - Reinvestment Partners Recorded: May 23 2019 63 mins
    Faster Payments have changed the world for the better and many corporates are already reaping the benefits. Corporates being able to pay their employees daily enables better budget management for those living pay check to pay check. This can even mean getting 30 minutes of your life back every week because you don’t have to plan and track your spending. Faster Payments have already made an impact – with more to come!

    In this webinar we will hear from industry experts on the road they took to real-time payments and the wins that have come with adopting new technologies. We will explore the drivers compelling them to adjust their business models, their adoption of new payment options, and how RTP is enabling them to accelerate their growth in this open, data-driven and real-time world.

    This webinar will be moderated by Icon’s Executive Advisor, Gene Neyer, and will discuss how corporates are adapting to these industry changes, exploring:

    •The challenges and opportunities corporates are faced with,
    •Their vision and how they adapt the business case,
    •Interplay between old and new payment methods,
    •The future as they make moves to adapt in this new space.
  • How to Make your Network Smarter with Application Intelligence
    How to Make your Network Smarter with Application Intelligence
    Keith Langridge & Hasan Javed from BT, and Jon Howes & Ricardo Belmar from Infovista Recorded: May 23 2019 25 mins
    The pressure is on to deliver a smarter network for the future. So what’s holding you back? You could be losing around 2.6% of your annual revenues because of slow running applications and downtime.

    It’s tricky to get sufficient visibility of your key applications and as you take on board more cloud services or digitise your operations, you may end up with blind-spots and inefficiencies.

    In our webinar, experts from BT and Infovista will discuss how to get a full end-to-end view across your application and network infrastructure, improve performance and deliver the user experience your customers and employees demand.

    You’ll find out more about :
    • automated control of the user experience, optimised per user
    • how to truly gain the benefits of the cloud in your digital transformation
    • some unique ways to work with Microsoft business applications
    • application intelligence in the era of SD-WAN

    Presenters:
    • Keith Langridge - Vice President, Network Services, BT
    • Hasan Javed - Senior Product Manager,, Connect Intelligence Infovista, BT
    • Jon Howes - Senior Vice President, Global Channels, Infovista
    • Ricardo Belmar - Senior Director, Global Enterprise Marketing, Infovista
  • Nopeuta projektejasi kokonaisarkkitehtuurin avulla!
    Nopeuta projektejasi kokonaisarkkitehtuurin avulla!
    Tarja Raussi, Senior Consultant (Coala) Recorded: May 20 2019 64 mins
    Uusi projekti lähdössä liikkeelle ja kas kummaa, taas selvitetään samoja lähtötietoja ja luodaan uusia kuvauksia. On valitettava tosiasia, etteivät tietämys ja kuvaukset yleensä siirry projektista toiseen. Paitsi silloin, jos sama henkilö on niitä tekemässä. Miten siis saisimme tietämyksen siirtymään? Yksi vastaus on kokonaisarkkitehtuuri! Sen avulla projektien tiettyjä vaiheita saadaan huomattavasti nopeutettua. Ja siitä on apua myös ketterässä maailmassa, vaikka joskus väitetään, että se vain kangistaa. Tule kuulemaan, millaisia hyötyjä voit saada kokonaisarkkitehtuurista kehittämisprojekteihisi!
  • Inhimillisyys ja tunteet työyhteisön voimatekijöinä
    Inhimillisyys ja tunteet työyhteisön voimatekijöinä
    Anniina Hukari, TAITO TRAINING OY Recorded: May 17 2019 30 mins
    - Miten tunteita voisi hyödyntää työyhteisössä?

    - Millaisia tunteita teillä tartutetaan?

    - Mitä inhimillisyys työelämässä on, miten se näkyy ja mihin se vaikuttaa?



    Tunteet vaikuttavat toimintaamme työelämässä enemmän kuin tajuammekaan. Suuri osa päätöksistä tehdään itse asiassa tunteella ja perustellaan järjellä. Tunteet vaikuttavat kaikkeen tekemiseemme ja ne tarttuvat ärhäkän flunssan lailla. Positiivisia tunteita on hyvä tartuttaa, mutta miten niitä negatiivisia tunteita voisi käsitellä yksin, tiiminä entä yhteisönä.

    Voittavassa ja tuloksellisessa organisaatiossa sekä tiimeissä voidaan hyvin.

    - Miten sinä voit omalla toiminnallasi vaikuttaa tunteiden kautta hyvinvointiin ja tulokseen?

    - Mitä fiilistä itse levität ympärillesi?

    - Miten niitä haastavampia tunteita voisi käsitellä?
  • The Top Service Management Trends and Vendors for 2019
    The Top Service Management Trends and Vendors for 2019
    Thomas Mendel; Matt Klassen Recorded: May 16 2019 46 mins
    Service Management is evolving at the pace of the digital economy. Staying ahead of key trends could mean the difference between leader and laggard and has a direct impact on the ability for your IT department to meet the digital needs of the business.

    Join us for this eye-opening webinar featuring Research in Action’s Lead Analyst, Dr. Thomas Mendel Ph.D. with Cherwell’s VP of Product Marketing, Matt Klassen. They will discuss the results of a recent survey and research project targeting over 1500 global enterprises. Find out where Automation, Service Bots, Analytics and ITIL 4 fit into leading organizations Service Management strategies and how the top vendors compare with each other.
  • Navigating Seasonality at H&R Block with RPA
    Navigating Seasonality at H&R Block with RPA
    Asheesh Biyala, RPA Program Lead, H&R Block | Matt Juden-Bloomfield, Head of RPA, Blue Prism Recorded: May 14 2019 57 mins
    Would you appreciate a helping hand to smooth out the seasonal peaks in your workload? With an automated and connected Digital Workforce in place, you always have access to a flexible set of workers, ready to step into the breach.

    H&R Block is a world leader in tax preparation, so tax season brings a real peak in the company’s workload. Using Blue Prism’s connected-RPA has transformed the organization’s ability to react to, deal with and streamline their busy season.

    - Reacting to seasonal workloads -

    During tax season, H&R Block found their operational resources being stretched to maximum capacity. The company needed to process large amounts of incoming paperwork and license renewals, as well as processing and outputting financial data and call-centre email responses in the most efficient ways.

    Implementing a connected Blue Prism Digital Workforce, in tandem with Microsoft Cognitive Services, allowed H&R block to create automated end-to-end processes and reallocate support to the areas of the business that most needed assistance.

    - Flexible support from a Digital Workforce -

    With Blue Prism’s connected-RPA, your organization has a flexible Digital Workforce that’s ready to pick up the slack when busy season hits – taking the stress off your people, streamlining operations and helping you react to dynamic workload changes.

    In this webinar you’ll find out:

    ●How Blue Prism’s connected-RPA supported H&R Block’s processes
    ●How to enable end-to-end unattended processes with Microsoft Cognitive Services
    ●The key benefits of a connected Digital Workforce during periods of high workload

    Speakers:
    ●Asheesh Biyala, RPA Program Lead, H&R Block
    ●Matt Juden-Bloomfield, Head of RPA, Blue Prism

    Make sure to pre-register and join us on May 14. If you can’t make it on the day, a recording will be available on our Webinar page, after the event.
  • WEBINAARI: PRINCE2® – miten prinsiipit ja prosessit kohtaavat
    WEBINAARI: PRINCE2® – miten prinsiipit ja prosessit kohtaavat
    Tarja Isosaari Recorded: May 9 2019 55 mins
    Olet ehkä kuullut tästä yhdestä maailman käytetyimmästä projektinhallintamenetelmästä. Missä sen salaisuus piilee?

    PRINCE2® sisältää seitsemän periaatetta ja seitsemän prosessia projektin sujuvaan läpivientiin. Yksi syy menestyksen takana voi olla menetelmän yleisluontoisuus ja sen sovellettavuus eri kokoisiin ja eri tyyppisiin projekteihin. Siihen voi helposti yhdistää erilaisia työ- ja hallinnointiprosesseja. Käyttämällä oman projektimallinsa pohjana PRINCE2®:ta organisaation ei tarvitse keksiä jokaiseen projektiin omia projektinhallinnan menettelyjä. Lisää syitä osaisi varmaan moni organisaatio kertoa yli 150 maassa eri puolilla maapalloa.

    Tähän menetelmään liittyy paljon “totta vai tarua” -arvailuja. Käydäänpä siis läpi tässä webinaarissa muutama perusperiaate PRINCE2®:n sisältä ja sen soveltamisesta.

    • Mitkä ovat PRINCE2®:n seitsemän periaatetta ja mitä ne käytännössä tarkoittavat?
    • Miten seitsemän prosessia ohjaavat tekemistä ideasta valmiiseen lopputulokseen ja ehkä vähän sen jälkeenkin?
    • Miksi menetelmää tulee aina soveltaa eikä tuijottaa, mitä käsikirja kertoo?
  • What Makes NNT Different From Other File Integrity Monitoring (FIM) Solutions
    What Makes NNT Different From Other File Integrity Monitoring (FIM) Solutions
    Mark Kedgley Recorded: May 9 2019 2 mins
    File Integrity Monitoring (FIM) is a foundational control that involves analyzing operating system and application software files to determine if and when they have changed, how they changed and who made the change using a verification method between a current file state and a known baseline.

    NNT has introduced a number of revolutionary concepts into its suite of products giving FIM the “Integrity” element it is sadly absent in other ‘so-called’ FIM solutions. It also solves the issue of “noise” and "integrity drift" while delivering the necessary manageability and scalability where traditional solutions fall short.

    Noise Reduction - NNT has developed a unique intelligent change control technology which is proven to reduce change noise as much as 99% leaving only unknown, unwanted or unauthorized changes highlighted.

    Prevent Integrity Drift - NNT has a white-list database of over 9 billion known and trusted files in its Fast Cloud Integrity Assurance product that can validate and verify the integrity and authenticity of system and application files in real-time.

    Scalability/Manageability - NNT’s modern, componentized architecture can support at a minimum 10 times more devices with a single console than any competitive FIM solution. This solves the problem of having multiple consoles deployed to manage what a single NNT console can provide.

    Continuous Compliance & Assurance - NNT can deliver continuous compliance in real-time...whatever the standards, regulations or policies. If systems deviate, NNT provides descriptive details on how to rectify the compliance requirement so the issue will no longer present itself.
  • NNT Vulnerability Tracker™ Overview
    NNT Vulnerability Tracker™ Overview
    Mark Kedgley Recorded: May 9 2019 7 mins
    NNT’s Vulnerability Tracker™ identifies known vulnerabilities within software and configuration settings before they can be exploited by a cyber-attack.

    Vulnerability Tracker continuously tests and assesses your IT network and any device connected to it against over 66,000 Network Vulnerability Tests (NVTs).

    New vulnerabilities are added daily through various content providers and industry trusted resources which include over 111,400 CVE and Bugtraq alerts, aggregate compliance rulesets, controls for scan agents and embedded Nmap NSE test routines.

    Our fully distributed architecture provides centrally controlled, scanning mesh even for the largest global enterprise networks and our hyper-fast scanning technology means you can assess over 50,000 endpoints per 24 hours.

    Learn more about NNT Vulnerability Tracker: https://www.newnettechnologies.com/vulnerability-tracker.html
  • NNT FAST™ (File Approved-Safe Technology) Cloud Integrity Assurance
    NNT FAST™ (File Approved-Safe Technology) Cloud Integrity Assurance
    Mark Kedgley Recorded: May 9 2019 4 mins
    Change Tracker Gen 7 R2™ provides the most accurate and effective FIM solution guaranteeing the integrity of your secure IT systems and reporting any changes as they occur. But how do you distinguish between:

    ‘good’ - intended, desirable changes such as updates and patches, and
    ‘bad’ - malicious activity following a breach?

    The smart response is to leverage cloud-based Threat Intelligence to automatically validate file changes as they are detected using an authoritative file whitelist. And now you can use the NNT FAST™ (File Approved-Safe technology) Cloud to do just this, in real-time.

    Learn more about NNT FAST™ Cloud here: https://www.newnettechnologies.com/nnt-fast-cloud-threat-intelligence.html
  • How to exploit a software defined world
    How to exploit a software defined world
    Keith Langridge, Jude Andrew, Dominic Elliott, and Joseph O’Sullivan Recorded: May 9 2019 22 mins
    As we move to a software defined world, in the LAN, WAN and data centre fabric, technology is helping to deliver a step change in customer experience. This could be the move to a self-healing network or transforming the services you offer in the branch through enhanced wi-fi and advanced applications.

    In this webinar, we looked at real world examples of how to deliver moments that matter to your end customer in the branch, to your network team and in your data centre. We also explored the key role of technologies such as SD-WAN, Meraki and Cisco ACI. But technology alone isn’t enough. We considered the other components which need to come together to create the perfect solution.

    Watch our webinar featuring experts from BT and Cisco to find out more.

    Presenters:
    Keith Langridge, VP, network services, BT
    Jude Andrew, Strategic deal lead, BT
    Dominic Elliott, CTO BT global relationship, Cisco
    Joseph O’Sullivan, Portfolio lead, data centre solutions, BT
  • 5 Steps to Boost Your Digital Transformation with Service Management
    5 Steps to Boost Your Digital Transformation with Service Management
    Aria Naderi; Per Strand Recorded: May 8 2019 49 mins
    Essential to your Digital Transformation success is a modern Service Management strategy combined with a state-of-the-art approach to digital knowledge management. During this webinar you’ll learn how the integration of Enterprise Service Management with Knowledge Management can add tangible value to your business, and how the configurability, scalability and security capabilities of an integrated solution have a direct influence on your process and service efficiency. You will also learn how to quantify the ROI and the TCO of an integrated approach for your organization.

    If you’re seeking an easy-to-use integrated solution, see how Cherwell and ComAround make work flow.
  • #wpsm Verkkokaupan webinaari osa 2: Miten löydän ison konversion?
    #wpsm Verkkokaupan webinaari osa 2: Miten löydän ison konversion?
    Kari Wikholm, Wiki*s People Sales Management Recorded: May 7 2019 41 mins
    Webinaarisarja #wpsm alkaa heti mielenkiintoisella haasteella, pitäisikö kehittää omaa verkkokauppaa vai mennä mukaan isompien ketjujen omnichannel-tyyppisiin ratkaisuihin. Erittäin akuutiksi aiheen tekee vuonna 2019 myös täällä Suomessa, että ilmassa on erittäin vahvat tunnusmerkit verkkojätin Amazonin rantautumiseen ainakin pohjoismaihin ellei peräti Suomeen.

    #wpsm järjestää vuoden aikana webinaari sarjan, joka perustuu #wpsm järjestämiin Verkkokaupan koulutuksiin ja myöhemmin ilmestyvään Verkkokaupan käsikirja 2019 materiaaliin. #wpsm konsultti ja koultustoimiston toimitusjohtaja ja valmentaja Kari Wikholmilla on pitkä kokemus eri kivi ja verkkokauppojen avaamisesta ja HC Wiki käy asioita läpi "kauppiaan" kielellä, jota on helppo ymmärtää. Webinaarien sisällöissä HC Wiki käy läpi asioita omien kokemuksien kautta ja peilaa asioita akuuttien 2019 kauppaa ravistelevien aiheiden kautta:

    Vuoden webinaariaiheita:

    Miten rakentaa kaupalle monopoli ja miten asemoida kauppa eri kanavissa?
    Keskity mahdollisimman ison konversion hakemiseen
    Huolehdi, että mainonnan kohdentaminen toimii
    Laita 24/7 palvelu kuntoon ja ymmärrä käyttää kumppaneita
    Muista inhimillisyys, koska asiakas pitää olla aina keskiössä
    Laajenna maksukanavien määrä mahdollisimman isoksi ennen pankkidirektiivi PSD2 tulemista
    Avaa verkkokaupan logistiikkaan oma 24/7 seuranta
    Rakenna selkeä prosessi verkkokaupan liidien koppien ottamiseen
    Miten luodaan yrityksen growth hackering polku ja mitä tarkoittaa etu/takapiha-ajattelu
    Verkko on renki, joten miten pidän itseni jatkossa isäntänä/emäntänä
  • Ratkaisuarkkitehtuurin kuvaaminen käytännössä
    Ratkaisuarkkitehtuurin kuvaaminen käytännössä
    Eetu Niemi, FT, Senior Consultant (Coala) Recorded: May 7 2019 49 mins
    Toimiiko kokonaisarkkitehtuuri ratkaisuarkkitehtuurina? Voisimmeko laittaa kokonaisarkkitehtuurikuvat tarjouspyynnön liitteeksi tai antaa toteutustiimille työn pohjaksi? Harvemmin. Kokonaisarkkitehtuuri on useimmiten sellaisella tasolla, että kaikki oleelliset asiat eivät siitä näy.

    Toisaalta ratkaisuarkkitehtuuria ei kannata tehdä liian tarkallakaan tasolla, etenkin jos tarkoitus on kuitenkin edetä toteutuksessa ketterämmin. Mitkä asiat on oleellista kuvata ratkaisuarkkitehtuurissa ja mitkä voi jättää projektin suunnitteluvaiheeseen? Mahdollisia kuvattavia asioita ja näkökulmia on paljon, joten kuvaamistyöhön on helppo hukkua, jos kuvauksen tavoitteet eivät ole kirkkaina mielessä.

    Webinaarissa kuulet vinkkejä ratkaisuarkkitehtuurin sopivaksi sisällöksi.
  • Show and Tell: Discover Blue Prism v6.5 & Digital Exchange Updates
    Show and Tell: Discover Blue Prism v6.5 & Digital Exchange Updates
    Robert Nicklin, Product Owner, Blue Prism | Bart Peluso, SVP of Product Marketing, Blue Prism Recorded: Apr 25 2019 60 mins
    Join us on April 25th for a preview of find out what is coming with Blue Prism’s v6.5.

    The latest version of our software will include:

    • Full Japanese and simplified Chinese language capabilities - Through a simple drop-down box a customer can select their preferred language on the Blue Prism UI.
    • Data gateways - A new mechanism that allows customers much more control of their data, with the option to send data as duplicates of what is stored in the BP database or to send the information only to the external end point, significantly reducing the amount of database space used for data storage.
    • IPv6 support - Through this feature Blue Prism customers can be confident our connected-RPA platform is ready to evolve with customer environments as they plan, test and take actions to start their transition to using IPv6.
    • Latest updates from the Blue Prism Digital Exchange

    Speakers:
    • Robert Nicklin, Product Owner, Blue Prism
    • Bart Peluso, SVP of Product Marketing, Blue Prism
    • Richard Pauly, Head of Digital Exchange, Blue Prism

    If you have a burning product question to ask, make sure to pre-register and join us on April 25th for this live webinar. If you can’t make it on the day, you can easily watch a recording of the session from our webinar page, after the event.
  • Get Enterprise Provisioning Right Finally
    Get Enterprise Provisioning Right Finally
    Alex Binotto - Sr. Product Manager, One Identity Recorded: Apr 25 2019 46 mins
    Discover how to take the risk out of enterprise identity and access management by managing the challenges of distributed applications and an ever-changing workforce.

    This webinar discusses what to look for in an IAM / IAG solution, and shows best practice examples of:

    - How to react to business changes within the user lifecycle
    - How to ensure people's permissions and access are appropriate to the business function they perform
  • WEBINAARI: Kahdeksan askelta ihmislähtöiseen projektijohtamiseen
    WEBINAARI: Kahdeksan askelta ihmislähtöiseen projektijohtamiseen
    VTT Aaro Ollikainen Recorded: Apr 25 2019 58 mins
    Miten saisin tiimini jäsenet innostumaan? Miten tästä olisi pitänyt heille kertoa? Miten selvitän näiden kahden erimielisyydet?

    Yleensä projektijohtamisessa ja erityisesti sitä käsittelevissä valmennuksissa keskitytään hyvään suunnitteluun, ohjausmenetelmiin ja asioiden johtamiseen. Nämä ovat projektijohtamisen kannalta merkittäviä asioita, mutta usein ihmisten kanssa keskustellessa huolenaiheet liukuvat niin sanottujen pehmeiden arvojen puolelle. Miten motivoidaan, kommunikoidaan ja ratkaistaan ristiriitoja? Niihin eivät projektijohtamisen standardit juuri ota kantaa.

    Tämä webinaari on suunnattu kaikille pienempiä ja isompia projekteja vetäville ja ihmisläheisestä johtamistyylistä kiinnostuneille. Tarkastelemme projektijohtamista kahdeksan askelen kautta. Tule selvittämään, mistä Belbinin tiimiroolista tunnistat itsesi ja miten hevoset liittyvät projektijohtamiseen!
  • 5 Steps to Delivering Many Sites, Lowering Costs, and Improving Governance
    5 Steps to Delivering Many Sites, Lowering Costs, and Improving Governance
    Jenni Lee, Product Marketing Manager, Acquia Recorded: Apr 25 2019 28 mins
    In this webinar, we will cover the following topics:

    - How to transform your IT digital team from a “bottleneck” to a trusted service provider
    - How to implement a site-governance strategy across your organization
    - Best practices for expediting website development and delivery
  • The changing face of Privileged Access Management
    The changing face of Privileged Access Management
    Tyler Reese, One Identity Recorded: Apr 25 2019 41 mins
    Discover how a next-generation PAM solution can help your organisation address common challenges such as:

    - How to secure solutions that protect privileged accounts
    - How to satisfy both auditors and admins with frictionless security
    - How to leverage the cloud without sacrificing security
  • WEBINAARI: Ketterä organisaatio
    WEBINAARI: Ketterä organisaatio
    NATALIYA GERMAN IT-tohtori, toimitusjohtaja ja perustaja, HAFORES Oy Recorded: Apr 25 2019 48 mins
    Mitä se tarkoittaa? Miksi ketteräksi? Miten liikkeelle?

    Tämä webinaari on sinulle, jos

    – kuulut liiketoiminnan tai muun organisaation ylimpään tai keskijohtoon millä tahansa alalla tai olet muuten kiinnostunut organisaation ketteryydestä
    – uskot organisaatiosi potentiaaliin
    – kaipaat kuitenkin enemmän tuloksia ja muutoskykyä, onnistuneempaa digitalisointia, toimivampaa yhteistyötä ja innostavampaa työympäristöä sekä parempaa asiakaskokemusta
    – haluat tehostaa kehittämistä ja etsit siihen käytännön keinoja
    – olet kuullut tai tiedät jo jotain ketteryydestä organisaatiossa ja haluaisit tietää tarkemmin, mitä se käytännössä tarkoittaa, miten se toimisi teidän organisaatiossanne ja miten konkreettisesti voisi edetä
    Webinaarissa käymme läpi:

    – Mitä ketteryys tarkoittaa ajattelutapana ja miten se toteutuu organisaation operatiivisella, taktisella ja strategisella tasolla?
    – Miksi ketteryys kannattaa?
    – Miten liikkeelle?
    Mitä saat?

    – Parempaa ymmärrystä ketterästä ajattelusta ja organisaation ketteryydestä
    – Uusia ajatuksia oman organisaation ja liiketoiminnan kehittämiseen ketterämmäksi
    – Konkreettiset askeleet ja vinkit ketteryyden kehittämiseen
    – Webinaarin materiaalit omaan käyttöön, joten voit viedä viestiä myös muille organisaatiossasi

    Webinaari toimii hyvänä pohjustuksena Tehosta liiketoimintasi kehitystä ketterällä johtamisella -valmennukselle.
  • WISSENSMANAGEMENT DER SCHLÜSSEL ZU EINER ZUKUNFT MIT KI
    WISSENSMANAGEMENT DER SCHLÜSSEL ZU EINER ZUKUNFT MIT KI
    Aria Naderi Recorded: Apr 24 2019 55 mins
    Künstliche Intelligenz, einst auf den Großbildschirm beschränkt, steht den Verbrauchern in Grundform mit Alexa-, Siri- und selbstfahrenden Tesla-Autos zur Verfügung. Aber was bedeutet das für die Wirtschaft? Wir haben vielleicht noch keine Ex-Machina-ähnlichen Roboter, aber engagierte "Futuristen" schließen sich in vielen Unternehmen der C-Suite an, um zukunftssichere Entscheidungen zu treffen und sich auf zukünftige technologische Innovationen vorzubereiten.

    KI-Tools basieren auf datenbankgestützter, prädiktiver Technologie, die die kognitive Leistungsfähigkeit des Menschen verbessert. Lernen Sie mit uns, wie Sie mit guten Wissensmanagementpraktiken eine solide Grundlage für KI-Initiativen schaffen können.
  • Tietoarkkitehtuuri esimerkin avulla
    Tietoarkkitehtuuri esimerkin avulla
    Anna Aaltonen, Senior Consultant (Coala) Recorded: Apr 24 2019 59 mins
    Tietoarkkitehtuuri koetaan haastavimmaksi arkkitehtuurinäkökulmaksi. Tietomalleja ei tunnu syntyvän ja jos syntyykin, niitä ei osata lukea. Vaikka tietoarkkitehtuuriin käyttäisi paljonkin aikaa, voi olla että hyödyllisiä tuotoksia syntyy vähälti. Tarpeita tietoarkkitehtuurille on sitäkin enemmän. Sen avulla olisi tarve hallita kaikenlaista integraatioista GDPR:ään. Mikä avuksi?

    Anna näyttää webinaarissaan esimerkkien avulla, miten lähdetään liikkeelle liiketoiminnan tietotarpeesta ja edetään edelleen muihin kuvauksiin. Liitämme tietoihin rekisterit sekä erilaiset tietoturvaluokitukset. Näet myös miten IT:n nykytilaa kannattaa lähestyä, jotta saadaan riittävät nykytilan inventaariot aikaan käyttämättä niihin aivan hillittömästi aikaa.
  • ServiceNow Knowledge19 Sneak Peek: How to Conquer the Conference
    ServiceNow Knowledge19 Sneak Peek: How to Conquer the Conference
    Ellen Daley, Grant Pulver, Dana Canavan, James Hamilton, Ryan Dinwiddie, Meghan Lockwood Recorded: Apr 23 2019 61 mins
    Learn how to maximize your ServiceNow Knowledge 2019 experience. This team of ServiceNow experts (and Knowledge veterans) will cover everything A-Z K19. Join this webinar to...

    - Learn tips to maximize your experience
    - Uncover the questions our clients ask us the most
    - Find out the three things you absolutely must do to ensure it's the most successful Knowledge conference yet
    - Get a preview of two of Acorio's Presentations at K19
  • Customer Service Today: How ServiceNow is Revolutionizing Customer Experience
    Customer Service Today: How ServiceNow is Revolutionizing Customer Experience
    Ajay Gautam, Richard Norton, Meghan Lockwood May 28 2019 5:00 pm UTC 60 mins
    On Tuesday, May 28th, CSM Practice Lead, Ajay Gautam, and ServiceNow Architect, Richard Norton, are teaming up for a ServiceNow Customer Service Webinar to teach you how to revolutionize your customer experience.

    - Find out what your customers are looking for
    - Learn about customer frustrations (and how to prevent them) plus the customer journey and business drivers
    - Get insight on how ServiceNow CSM can help you
    - Review a handful of CSM use cases we see with our clients
  • A Practical Guide to Optimizing the Customer Journey
    A Practical Guide to Optimizing the Customer Journey
    Eric Hanser - Digital Strategist, Stephen Skidmore - Director of Product Marketing May 29 2019 1:00 pm UTC 54 mins
    Having the best tools can make all the difference when mapping customer journeys, but how do you prepare yourself to get the most out of your investment in these tools?

    In this session, we will take you through the pitfalls that nobody talks about, help you understand the customer moments that matter, and share the importance of creating a culture of optimization.
  • Cloud Deployment Technologies: A practical guide
    Cloud Deployment Technologies: A practical guide
    Karl Scott, Satori Consulting and Claude Baudoin, co-chair, Cloud Working Group May 29 2019 3:00 pm UTC 60 mins
    The new whitepaper from the OMG Cloud Working Group, will help developers, architects, and IT leaders make informed decisions and select the best technology for their specific needs. These technologies span storage, network, and compute services – this Practical Guide focuses on compute options. Jon the paper's authors for a webinar for a review of the many options available (bare metal, VMs, containers, serverless, and more).
  • ITSM Automation—How to Get Started and Score Quick Wins
    ITSM Automation—How to Get Started and Score Quick Wins
    Jon Morley May 30 2019 9:00 am UTC 30 mins
    Join Cherwell for a webinar outlining the need for and top considerations for implementing automation within the IT and service desk environment. As businesses look to streamline processes, there are several ‘quick wins’ to enhance efficiency within existing IT workflows—removing the need for resources to manage common, repetitive tasks, and allowing greater focus on higher value activities.
    In this session we’ll discuss:
    •Why should you automate workflows and processes within the IT service desk
    •What is are the most common IT(SM) automation use cases?
    •How to get started with automation, and demonstrate early—and impressive!—wins

    This webinar is an introductory-level discussion, and is the first in a series of webinars covering various topics around IT automation.
  • Control Room: everything you need to know (and more)
    Control Room: everything you need to know (and more)
    Christian Wells, Senior Product Consultant and Denis Dennehy, Customer Success Director, Blue Prism May 30 2019 3:00 pm UTC 75 mins
    The Control Room is Blue Prism’s command center: it provides a centralised administration console for controlling, monitoring, executing and scheduling automated processes to the Digital Workforce as well as an overall hub for resource management.

    Often underutilized, understanding the Control Room is critical to reaching the full potential of your Connected- RPA Digital Workforce.

    But why getting the best out of your Control Room so important?

    - Scheduling allows for time critical processes to be completed within defined SLAs even during peak volumes without the need to recruit for overtime or out-of-hours human workers.

    - Digital Workers can be allocated to certain processes or can put to work across all processes like a multiskilled worker dependant on volumes. This allows for you to be reactive according to business needs.

    - You have access to all run data and run logs that can tell you exactly what actions have completed by your Digital Workforce; this can be more transparent than actions completed by the human workforce and ensures full auditability of processes automated.

    - It is a real time view of what your Digital Workforce is currently working on, at what speed and how effective it is.


    In this webinar, we’ll be helping you get to the next level with your usage of the Control Room, covering everything you need to know (and more), including:

    - Delivery Methodology

    - Service Model definition of Business as Usual activities and the role of the Controller

    - Controller's Collateral - Operation Handbook and Contingency Planning

    - Control Room Overview

    - Filters

    - Logs

    - Reports

    - Staffing Model: Difference between the Controller (monitoring) and Lead Controller (Scheduling, Resource Management)



    Speakers:
    - Christian Wells, Senior Product Consultant, Blue Prism
    - Denis Dennehy, Customer Success Director, Blue Prism
  • Developing Sharable Care Pathways for Clinical Care
    Developing Sharable Care Pathways for Clinical Care
    Steve Hasley, MD, CMIO, American College of Obstetricians and Gynecologists;Ken Rubin, Director of Standards, Veterans Health Jun 5 2019 2:00 pm UTC 60 mins
    Translating narrative guidelines into a format that is consumable by a digital platform is a challenging but necessary step to improving outcomes in a digital age. A framework for using BPM+ (BPMN, CMMN, DMN) for expressing care pathways will be reviewed, along with the experience of the American College of Obstetricians and Gynecologists in how to put these models into a production system.
  • Connecting Women in RPA
    Connecting Women in RPA
    Katie Payne, Process Automation Lead, Ageas | Erin Boston, Associate Vice President, TD Bank Jun 11 2019 3:00 pm UTC 75 mins
    Diversity has underpinned the success of Blue Prism since its first customer meeting. Our mission is to ensure that we continue to build a strong, global network of highly talented and innovative professionals. With only 17% of the workforce in tech being represented by women, we think it’s important that we showcase the opportunities that exist. And, with only 5% of leaders in tech being represented by women, we also need to champion the talent we have in our marketplace.

    By connecting the champions in our tightly knit network, we can retain the individual talents we have, pioneer an industry relevant community and help women gain a competitive advantage in the market.

    The Blue Prism Women in RPA promise is to provide a network to help you feel empowered, supported and valued. We will celebrate talent and encourage both personal growth and professional development.

    In this webinar you will get the opportunity to discover:
    • Why Blue Prism is doing this now, and what activities we are using to focus on driving diversity
    • Why this is so key for the RPA industry to focus on this now
    • The career opportunities in RPA that more women should pursue
    • The Blue Prism Women in RPA ongoing activities, calendar of events and how to get involved
    • Leaders, sharing about their career in RPA and how to be a successful woman in RPA

    Speakers:
    • Vikki Sly, Chief People Officer, Blue Prism
    • Linda Dotts, Global SVP Partner Strategy, Blue Prism
    • Katie Payne, Process Automation Lead, Ageas
    • Erin Boston, Associate Vice President, TD Bank
    • Xina Seaton, VP Customer Experience, Blue Prism

    Make sure to pre-register and join us on June 11. If you can’t make it on the day, a recording will be available on our Webinar page, after the event.
  • Move From One Bot to Many
    Move From One Bot to Many
    Steve Walker, Roger Arias Jun 13 2019 5:00 pm UTC 30 mins
    Robotic process automation, or RPA, can speed up and improve many rote business processes. Learn how to scale up or expand into other areas of your business with tips to accelerate your success, from technologies to processes, in a center of excellence framework.
  • Leading Research Across the AI Spectrum
    Leading Research Across the AI Spectrum
    Qualcomm Jun 18 2019 5:00 pm UTC 60 mins
    Artificial Intelligence (AI) is revolutionizing industries, products, and core capabilities by delivering dramatically enhanced experiences. However, the deep neural networks of today are growing quickly in size and use too much memory, compute, and energy. Plus, to make AI truly ubiquitous, it needs to run on the end device within a tight power and thermal budget.

    Fundamental research, in AI as well as applying that research, is required to advance AI further and speed up adoption. In this webinar, we’ll discuss:

    *Several research topics across the entire spectrum of AI, such as generalized CNNs and deep generative models
    *AI model optimization research for power efficiency, including compression, quantization, and compilation
    *Advances in AI research to make AI ubiquitous

    Speakers:
    Jilei Hou, Sr. Director, Engineering, Qualcomm Technologies, Inc.

    More speakers coming soon!
  • Your Processes Are Poor, and Now You Want to Automate Them?
    Your Processes Are Poor, and Now You Want to Automate Them?
    Josh Caid, Chief Evangelist, Cherwell Software Jun 20 2019 1:30 pm UTC 45 mins
    Garbage in, garbage out, or so the saying goes. If you get more efficient at garbage, then you too can have a bigger pile of garbage. Automation is an area where “work smarter, not harder” really comes into play. Let’s look at what some companies have done to avoid this.