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IT Project Management

  • Технический Workshop ESM
    Технический Workshop ESM
    Андрей Косыгин, ведущий архитектор решений Micro Focus в России и СНГ. Recorded: Nov 23 2020 201 mins
    Компания Micro Focus приглашает вас присоединится к виртуальному Техническому семинару по Enterprise Service Management (ESM).

    На семинаре мы не только обсудим, что такое корпоративное управление сервисами Enterprise Service Management, (ESM), но и увидим, как реализовать этот подход с использованием современных средств ITSM

    Сотрудники ИТ-служб уже привыкли к выгодам, которые несет выстраивание процессов на принципах ITIL и ITSM: это удобно, эффективно, безопасно, ИТ со своим делом справляется, бизнес-заказчик доволен. Но зачастую бизнес, который, казалось бы, должен быть кардинальным образом заинтересован в том, чтобы доволен был его клиент, не использует возможности и наработки ИТ в области управления сервисной деятельностью, продолжая работать по старинке. А между тем, поступающие от клиентов обращения теряются, или пересылаются не туда, или остаются без своевременного ответа…

    Хочется верить, что успешная практика ИТ поможет этим организациям. Тем более что с каждым днем мы видим все больше примеров как средств автоматизации, которые успешно позволяют это реализовать, так и компаний, которые уже работают по новым принципам.
  • Apache Kafka® Use Cases for Financial Services
    Apache Kafka® Use Cases for Financial Services
    Tom Green, Senior Solutions Architect, Confluent. Recorded: Nov 20 2020 62 mins
    Traditional systems were designed in an era that predates large-scale distributed systems. These systems often lack the ability to scale to meet the needs of the modern data-driven organisation. Adding to this is the accumulation of technologies and the explosion of data which can result in complex point-to-point integrations where data becomes siloed or separated across the enterprise.

    The demand for fast results and decision making, have generated the need for real-time event streaming and processing of data adoption in financial institutions to be on the competitive edge. Apache Kafka and the Confluent Platform are designed to solve the problems associated with traditional systems and provide a modern, distributed architecture and Real-time Data streaming capability. In addition these technologies open up a range of use cases for Financial Services organisations, many of which will be explored in this talk. .

    By attending this talk you will develop a new understanding of:

    •How Apache Kafka enables a 360 view of the customer

    •How to provide a back bone for distribution of trade data

    •How Kafka and Confluent Platform enable you to meet regulatory requirements for trade information, payments, liquidity

    •How to overcome security concerns with SIEM

    •How to integrate mainframe data with event streaming and the cloud

    •How to reduce fraud with real-time fraud processing, fraud analytics and fraud notifications.

    •How to Develop and enhance microservices.
  • Why Genre Matters for Mobile Game Monetization
    Why Genre Matters for Mobile Game Monetization
    VentureBeat x Facebook Recorded: Nov 19 2020 60 mins
    Learn top rewarded video integrations by game type!

    Research has shown that the ad-supported model of in-game advertising is a major win for
    publishers. By the end of 2019, in-game ads accounted for 17% of total worldwide smartphone
    gaming revenue ($82.6B) – and that number is expected to triple by 2024.

    But no matter your game genre, if your goal is to maximize the revenue impact of ad
    monetization, it’s important to hone in on the right formats and strategies, and stay on top of the
    latest best practices and research on what works best for your genre.

    In this VB Live event, experts will share stats and user sentiment from research and analyst
    reports covering everything from the best ad formats for every game type — from casual and
    hypercasual, to strategy, action, and RPG, social casino games and more.

    You’ll get an in-depth look at the best rewarded video entry points for your game type, including
    what works best for each genre, common placements, design innovations and value exchange.
    And you’ll learn about how to test ads in your game, no matter what genre it is.

    In this webinar you’ll learn:
    - Insights into in-app ad success by genre
    - The best rewarded video entry points for each game genre
    - How to leverage common A/B testing methods
    - How to make sure ad integrations complement in-app purchases
    - How leading publishers test and prove the revenue potential of ads

    - Kiel LeBaron, Senior Director, Ad Monetization, Jam City
    - Hahn Kim, Strategic Partner Manager, Facebook Audience Network
    - Emma Bullen, Product Marketing Manager, Hyper Hippo Entertainment (moderator)
  • How to Achieve a Superior Level of Operational Excellence
    How to Achieve a Superior Level of Operational Excellence
    Joseph Paris, Entrepreneur, Consultant and Author Recorded: Nov 19 2020 48 mins
    Today's business climate is full of volatility. Many companies find themselves in a race with the clock for their survival. The ones making it have learned how to adapt quickly. They can predict threats, identify opportunities and respond to situations in real-time. This doesn't happen by chance...it's intentional; it is orchestrated by leaders who decided to bring their organizations to a 'State of Readiness'.
  • 4 Customer Service Trends & Solutions to Increase Optimization and Efficiency
    4 Customer Service Trends & Solutions to Increase Optimization and Efficiency
    Ajay Gautam, Toni Siragusa, Troy Jensen, Meghan Lockwood Recorded: Nov 19 2020 58 mins
    Join us on Thursday, November 19th at 1:00 PM ET, 10:00 AM PT for our newest webinar, 4 Customer Service Trends & Real-World Industry Solutions to Increase your Optimization and Efficiency Today.

    Sign up for the webinar and find out:

    - Top trends in Customer Service today and how to increase your customer engagement and loyalty in 2021 and beyond
    - Upgrades in CSM from ServiceNow's newest release Paris
    - Real-world stories on how Agent Workspace enables optimization and efficiencies for clients today
  • From the ground up: Building your ideal game studio infrastructure
    From the ground up: Building your ideal game studio infrastructure
    VentureBeat x Akamai Recorded: Nov 19 2020 60 mins
    So you’re starting your own game studio. This is an incredible opportunity! You and your team get to start fresh, with no technical debt, and build the infrastructure of your dreams.

    But what does that look like? Where have other new studios found success and failure? And how can you best build a platform on which to launch your new game? Join our panel of technical and operational experts for help on how to start strong, and prepare to scale. Plus hear from developers at other independent studios about how they started small and achieved big success.

    You will learn about:
    - Tips for starting your own game studio
    - The landmines you should watch out for
    - The best way to approach technical decisions as you grow

    - Glen Schofield, Chief Executive Officer, Striking Distance Studios
    - Emily Greer, Co-founder & CEO, Double Loop Games
    - James Dobrowski, Managing Director, Sharkmob London
    - Jonathan Singer, Senior Manager – Global Games Industry, Akamai
    - Dean Takahashi, Lead Writer, GamesBeat (moderator)
  • How Databricks Is Transforming SaaS Management
    How Databricks Is Transforming SaaS Management
    Mike Hamilton, Head of IT at Databricks and Jody Shapiro, Founder and CEO at Productiv Recorded: Nov 19 2020 54 mins
    Whether COVID-19 and the distribution of the workforce has forced you to think about SaaS management, or it’s something you’ve been thinking about for a long time, IT leaders have renewed urgency to evaluate their SaaS strategy. Specifically, you might be wondering:

    - How do I understand my evolving SaaS portfolio, in a world where the individual and team is empowered to purchase their own SaaS apps?
    - Am I getting value from my existing SaaS applications, and increasing this value over time?
    - Can I leverage data on actual usage to drive helpful budgeting and renewal conversations?

    In this online session, Mike Hamilton, Head of IT at Databricks, will share how he has partnered with Productiv to:

    - Manage the IT stack during hyper growth
    - Drive financial prudence by rightsizing SaaS licenses, ensuring each user has the right licenses and eliminating redundant overlapping apps
    - Deeply understand actual usage of existing applications by team and by feature
  • Why IT has to evolve from running the business
    Why IT has to evolve from running the business
    Andy Jordan, President, Roffensian Consulting S.A Recorded: Nov 19 2020 50 mins
    Watch this webinar with Andy Jordan, President, Roffensian Consulting S.A., focused on how a frank assessment of IT operations and support is the critical first step in any digital transformation project. You’ll gain fresh insight on IT’s changing role in aligning operations with long term business strategy.

    You’ll also learn:
    Why understanding IT’s current state is a key part of preparing for digital transformation.
    The importance of IT operations and support in an agile organization.
    How to assess the current operations and support environment.
  • Mapping Customer Experience and Value Streams
    Mapping Customer Experience and Value Streams
    Barclay Rae Recorded: Nov 19 2020 37 mins
    This session explains the functions, benefits and challenges of mapping – internal work (value streams) and external experience (customer journeys). This is for those who are attempting to move to this way of working and quantifying their work inputs, outputs and outcomes.

    Customer experience (CX) has been a major force of discussion and interest in the ITSM industry over the last 4/5 years – how to identify and map out the customer journey and capture their direct emotional responses to the service experience. This is now a specific capability that is needed to manage and improve the customer experience.

    Value streams are also a focus for discussion as central components of ITIL4, DevOps and other approaches. This is an internal holistic view of how services are delivered across teams, processes, people and tools. The goal is to identify areas of blockage that can be improved and removed to improve efficiency.

    Together these two techniques are essential tools in the ITSM practitioner’s practical portfolio – join to hear about how to do this using some existing and new techniques, plus also how to combine and analyse the output.
  • Digitalisation des ventes en période de crise sanitaire
    Digitalisation des ventes en période de crise sanitaire
    Matthieu Cantais, PSA Banque, Jean-Pierre Couderc, Atos & Fabrice Hugues, Software AG Recorded: Nov 19 2020 55 mins
    En cette période de crise sanitaire et économique, les consommateurs ont recours en masse à l'utilisation des services en ligne pour leurs besoins. PSA Finance a accéléré le développement de la vente et du financement de véhicules en ligne en transformant son SI. Pour se faire, Atos a développé un framework d’optimisation de la plateforme d’intégration webMethods de Software AG. Ce webinaire vous permettra de découvrir comment une plateforme d’intégration innovante peut venir enrichir les systèmes d’information traditionnels et répondre aux nouvelles attentes des clients.

    Avec les interventions de Matthieu Cantais, Responsable de la Stratégie Digitale, PSA Banque - Jean-Pierre Couderc, Architect solutions, Atos - Fabrice Hugues, Directeur Innovation & Solutions, Software AG.
  • Way Beyond RPA for Contact Centers: Set Your ROI Expectations Higher
    Way Beyond RPA for Contact Centers: Set Your ROI Expectations Higher
    Stephen Gush, SYKES; Rosa Marcos Martínez, Telefonica; Blue Prism: Satish Shenoy, Peter Walker & Martin Stevenson Recorded: Nov 19 2020 60 mins
    Contact centers have been investing in automation for years, but outcomes have fallen short. Despite the huge rise in chatbots and other forms of self-service automation, call deflection rates still aren’t contained and customers continue to remain dissatisfied with speed of resolution of their requests.

    Simple Robotic Desktop Automation (RDA) attended automation can’t scale well and misses the mark when it comes to scale, security, speed and compliance. Even Robotic Process Automation (RPA) alone is not enough.

    On top of all that, compliance regulations, back and front-end system complexities, and rising customer expectations are making it hard for large enterprises to attain the ROI they were hoping to see.

    Maybe you’re experiencing these same challenges. And you’re realizing just how much not exploring better solutions is costing you!

    Before you invest in your next automation platform, come learn about the architectural differences provided by Blue Prism Service Assist and how it:
    •Completely simplifies the agent experience
    •Provides attended and unattended automation
    •Delivers better outcomes with your AI/ML investments
    •Offers end-to-end digital process integration
    •Seamlessly ties into your existing contact center agent desktop and ecosystem

    All of this adds up to faster agent onboarding, happier agents, lower agent turnover, faster AHTs, lower operational expense and happier customers. How’s that for ROI?

    Come hear from our expert panel who will discuss real-world examples of telco, energy and financial services contact centers who are experiencing the CX impacts and the rapid ROI acceleration enabled by an intelligent automation solution that goes way beyond RPA.
  • Stream me to the Cloud (and back) with Confluent & MongoDB
    Stream me to the Cloud (and back) with Confluent & MongoDB
    Gianluca Natali, Confluent & Felix Reichenbach, MongoDB Recorded: Nov 19 2020 65 mins
    Companies collect and store their data in various data stores and use a number of business applications and services to access, analyze and act on their data. Pulling all the data from disparate sources is difficult to manage, inefficient and ineffective in producing results. Event streaming and stream processing changes this paradigm. By enabling robust and reactive data pipelines between all your data stores, apps and services, you can make real-time decisions that are critical to your business.

    In this online talk, we’ll explore how and why companies are leveraging Confluent and MongoDB to modernize their architecture and leverage the scalability of the cloud and the velocity of streaming. Based upon a sample retail business scenario, we will explain how changes in an on-premise database are streamed via the Confluent Cloud to MongoDB Atlas and back.

    Key Learnings

    Modernize your architecture without revolutionizing it.

    Stream your data from multiple applications and data centers into the Cloud and back

    Confluent as the Central Nervous System of your architecture

    MongoDB Atlas as the flexible and scalable Modern Data Platform combining data from different sources and powering your frontend applications

    Why MongoDB and Confluent is such a great combination

    This architectural approach will allow you to dynamically scale the customer facing frontend, avoid over provisioning and enable the development team to rapidly implement new functionality which will differentiate you from your competition
  • Exceptional Customer Service in Finance & Manufacturing w/ SFDC & Blue Prism
    Exceptional Customer Service in Finance & Manufacturing w/ SFDC & Blue Prism
    Baman Motivala VP ISV EMEA & APAC at Salesforce, Bruce Mazza VP Global Technical Alliances at Blue Prism Recorded: Nov 18 2020 47 mins
    AI-Powered CRM drives the speed of processing with Exceptional Customer Service

    When combined with SalesForce CRM, Blue Prism’s Intelligent Digital Workforce empowers salespeople and service employees to deliver highly connected, intelligent customer experiences at speed and scale. Handling systems-based tasks faster and more accurately improves the quality and output of customer service. With more time to engage, you can better understand customer needs, exceeding expectations and creating extraordinary, memorable experiences leading to higher customer retention and better opportunities for cross-sell and upsell

    What you will learn:
    See how Salesforce’s Enterprise Cloud Platform and Blue Prism’s Intelligent Automation drives value by providing:
    • A highly differentiated Customer and Employee Experience — Leveraging front-office to back-office intelligent automation.
    • Pre-built integrations — Easily automate manual and repetitive tasks in Salesforce—Entry of customer data, quotes, account updates.
    • A bridge to legacy systems — Reduce friction & gain quicker access to critical data from legacy mainframes.
    • Improved context & decision making with Einstein — Blue Prism fetches additional data from legacy and new systems and external AI/ML models outside of the Salesforce ecosystem to drive better context and decision making.
    • Intelligent automation at scale — Secure, compliant and fully auditable enterprise grade solution.
  • #9 How Automated Testing Helps You Build Better Products And Lowers Your TCO
    #9 How Automated Testing Helps You Build Better Products And Lowers Your TCO
    Sascha Mladenovic (Suitest) & Stefan Blickensdörfer (3SS) Recorded: Nov 18 2020 44 mins
    We are empowering operators & broadcasters to build better products and lower their TCO! Sascha Mladenovic (Suitest) and Stefan Blickensdörfer (3SS) underline in this Spotlight, how Automated Testing can contribute by reducing the cost of finding & fixing bugs. Join to learn about Testing, ask your questions and get to know more about:

    ➡️ How an Automated Testing setup for Smart TVs looks like
    ➡️ How Automated Testing contributes to DevOps
    ➡️ How your product quality increases by applying Automated Testing

    Let's create the Future of Entertainment together!
  • Value-driven Prioritization of Processes and Projects
    Value-driven Prioritization of Processes and Projects
    Shaunie Archer, BPM-D Senior Consultant Recorded: Nov 18 2020 26 mins
    Convert your Strategy into Operational Value-Drivers

    Signavio’s partner, BPM-D’s Value-driven Prioritization approach is designed to address this situation. It delivers the end-to-end operational process analytics companies need to identify in which areas to launch new initiatives and where to re-focus or stop ongoing process improvement projects to achieve your goals.

    BPM-D operationalizes the business strategy through value-drivers, assesses the impact of processes in the strategy as well as their maturity, and defines the relevant enterprise and process performance indicators. Then they use this information to define priorities and appropriate improvement projects. These projects are executed in an end-to-end context leveraging process modeling techniques. The findings will be explained using case examples.

    Attendees of this webinar will learn how to:
    -Convert a strategy into operational value-drivers
    -Identify high impact, low maturity processes most important for your strategy realization
    -Define priorities for improvement projects and resulting project portfolio
    -Improve processes in the appropriate context
  • The Business Imperative of Investing in IT
    The Business Imperative of Investing in IT
    Nancy Gohring, Senior Analyst, 451 Research; John Rakowski, Vp of Product Marketing, LogicMonitor Recorded: Nov 18 2020 59 mins
    In response to the global pandemic, enterprises around the world are prioritizing IT spend to improve the digital customer experience.

    Join 451 Research's Senior Analyst, Nancy Gohring, and LogicMonitor's Vp of Product Marketing, John Rakowski, to discuss the digital shift due to covid-19 and the importance of investing in IT.
  • Leveraging hyperautomation to service new 5G market demands in 2021 and beyond
    Leveraging hyperautomation to service new 5G market demands in 2021 and beyond
    Ahmad Ali, Senior Consultant – Technology Alliances, Blue Prism Recorded: Nov 18 2020 29 mins
    One of the key enterprise adoption patterns that we are witnessing in the telecommunications marketplace is CSPs moving towards an end-to-end and intelligent form of automation to build more impactful applications.

    As we are now entering the era of 5G; Mobile traffic is expected to grow by 31 percent annually between 2019 and 2025 (source: Ericsson). Mobile operators must now look to introduce a sustainable ecosystem with hyperautomation at its core, enabling them to meet and service new market demands in 2021 and beyond.

    Hyperautomation today involves a combination of tools, including Robotic Process Automation (RPA), Process Mining and Artificial Intelligence (AI). In this webinar we are going to discuss how the clever combination of these digital transformation technologies can extend an organisations automation possibility to the next level, so that the previously un-automatable tasks become automated.

    By leveraging hyperautomation operators can transform their processes to become more agile and efficient, affording the operators the opportunity to purpose their human workforce towards more complex orders and higher value activities - specifically in introducing new services to non-traditional market segments in emerging industries, untapping the full commercial opportunity of 5G.
  • The right work done right
    The right work done right
    Andy Jordan, President, Roffensian Consulting S.A. Recorded: Nov 17 2020 56 mins
    How do you measure an IT project team’s performance? A lot of businesses think in terms of output. The more projects a team completes, the more productive they are. But there’s a shift underway. Innovative IT leaders are focusing more on business outcomes, not output — and the change is rewriting the rules for IT governance.

    Join this webinar focusing on this new paradigm. We’ll discuss how project teams need to become more autonomous and proactive to stay aligned with business goals and how IT leaders can empower teams to work in fundamentally new ways.

    - Gain fresh insight into the evolution in IT service paradigms and learn what the changes mean for future projects
    - Find out how IT leaders can emphasize ‘forgiveness over permission’ to make the shift to an outcome-based approach
    - Discover techniques for creating an environment that aligns IT performance with business outcomes and how the shift will affect project teams, IT leadership, and the organization as a whole
  • COVID and mental health: What employers and HR need to know
    COVID and mental health: What employers and HR need to know
    VentureBeat x TriNet Recorded: Nov 17 2020 61 mins
    As the COVID pandemic continues to evolve, employees are struggling under the weight of the unknown. From the stress of working from home or returning to an office environment when regulations are in flux, to the intense pressure on employees with school-age children who are trying to juggle work and impromptu teaching, workers are wrestling with hard choices and difficult issues. The scale of employee mental health support that HR and business leaders must provide is unprecedented.

    In this webinar presented by TriNet and FEI, the Workforce Resilience Experts, you'll learn about the impact that COVID is having on employees' mental health and productivity — and, in turn, how employees’ mental health impacts the health of a company. You’ll learn about the internal strategies organizations need now to support employees, from adapting communication policies, to creating buddy systems for co-workers, flexible work schedules, and more.

    Registration is free!

    You'll learn:

    - What employers need to know about COVID’s impact on the mental health of their employees
    - How the mental strain of COVID may negatively impact the health of a company and employee productivity
    - Best steps and practices companies are taking to help their employees get through this difficult time


    - Christy Yaccarino, Executive Director, Benefit Strategy and Wellness, TriNet
    - Michael McCafferty, Consultant, FEI Behavioral Health
    - Stewart Rogers, Moderator, VentureBeat
  • Way Beyond RPA: Blue Prism Cloud Platform Tour
    Way Beyond RPA: Blue Prism Cloud Platform Tour
    Daniel Welcel, Solution Engineer and Lisa Hackbarth, Global Marketing Recorded: Nov 17 2020 49 mins
    The workplace is undergoing its biggest change in more than a century. In the future, enterprises will be staffed by a combination of human and intelligent digital labor.

    We’re helping businesses across the world prepare for this future, today, by deploying the Blue Prism Cloud Digital Workforce®, a SaaS-based intelligent automation platform, which provides you with a pool of AI-enabled digital workers straight from the cloud.

    So, what exactly is Blue Prism Cloud?

    In this platform tour we’ll dive into:
    • What is Blue Prism Cloud and what makes it unique.
    • How Blue Prism Cloud’s “as a service” platform fits into the broader Blue Prism landscape.
    • A high-level overview of Blue Prism Cloud’s architecture and technology ecosystem which enables you to go way beyond RPA.
    • How Blue Prism Cloud’s “Hub” technology can optimize the way in which you manage your growing pool of digital workers and intelligent automation.
    • Ways that Blue Prism Cloud’s Intelligent Automated Digital Assistant (IADA) can unlock efficiency within your digital and human workforce as you scale up your automation library and your Center of Excellence.
    • Bringing your humans ‘into the loop” of automated processes by leveraging Blue Prism Cloud Interact.

    Blue Prism Cloud’s vision of the digital workforce is based upon a pool of cloud-based digital workers, which are fully equipped with the cognitive skills needed to address a broad range of tasks. Our digital workers aren’t tied to specific processes. Instead they’re directed to work wherever they’re needed, allowing your workforce to scale up or down to meet the fluctuating demands of your business.

    If you’re ready to see what’s possible, register to join us for our next platform tour.
  • Driving Business Outcomes with Digital Product Management
    Driving Business Outcomes with Digital Product Management
    Lynn Reling, Solution Engineering, Broadcom Recorded: Nov 17 2020 25 mins
    The way companies organize to bring products and solutions to market is being rewritten. Join this 30 minute webinar to learn about how organizations are shifting to a customer-centric view to deliver business outcomes.
  • Master IT workflows in federal and government
    Master IT workflows in federal and government
    Bob Osborn, Kristen Hoyt, and Bill Hansey of ServiceNow Recorded: Nov 17 2020 62 mins
    Keeping IT operations running smoothly is essential in the new normal. Join our webinar on connecting people, functions, and systems—driving innovation, increasing business agility, and unlocking productivity.

    By attending, you’ll learn how to master IT workflows in federal and government, including how to:
    -Automate and streamline work by consolidating to a single platform for government
    -Deliver resilient service experiences to support changing needs
    -Scale IT to gain real-time visibility and innovate to establish your digital leadership
  • Pluralsight Flow Delivery Module
    Pluralsight Flow Delivery Module
    TJ McNichols, Director of Sales, Flow EMEA / Kristen Foster-Marks, Back-end Developer Flow Recorded: Nov 17 2020 51 mins
    Pluralsight Flow helps accelerate velocity and release products faster with visibility into your software engineering team. Flow aggregates historical git data into easy-to-understand insights and reports to help make your engineering teams more successful.

    In expanding the capabilities of Flow, Pluralsight has recently added the Delivery Module.

    Join Pluralsight’s TJ McNichols and Kristen Foster-Marks on Tuesday November 17th at 4pm GMT/5pm CET to illustrate how the delivery module focuses on the inputs to engineering to complement insights from commit and PR data.
  • CDP vs. CRM - What's The Difference?
    CDP vs. CRM - What's The Difference?
    Tony Peters, Senior Solutions Consultant, Acquia Asia Recorded: Nov 17 2020 32 mins
    Today, consumers interact with brands across multiple channels.

    This gives brands a multitude of opportunities to collect more customer data and use it to enhance customer experiences.

    Unfortunately, this data gets stored in departmental and functional silos, and brands seldom utilize this data to their utmost potential.

    Although we often read articles along the lines of ‘we live in the data economy’ or ‘data is the new oil,’ it stands true only for organizations that manage their customer data effectively.

    That's why our latest webinar series is designed to help you understand and establish a key link in the larger conversation around better leveraging organizational data – including of course customer data – to drive profitability and differentiated customer experiences.

    In this session you will learn:

    - How a CDP can be relevant to your business?
    - Use cases on effective applications of CDPs to achieve desired results
  • Ransomware Ready – Defend, Protect and Recover your Business the Right Way
    Ransomware Ready – Defend, Protect and Recover your Business the Right Way
    Mujahid Soffee (Veritas), Daniel Goh (Veritas), Ee Liane Koh (Veritas) Recorded: Nov 17 2020 60 mins
    Ransomware is real, dangerous and here to stay. For organizations, with data scattered across multiple locations, it’s crucial to have a unified solution that detects, protects and recovers all their data across physical, virtual and cloud environments.

    While sound backup practices have proven to be an effective way to recover from a ransomware attack, it is only a part of a comprehensive strategy that should be put into play to defend an organization from falling victim to a ransomware attack. Timely detection of a ransomware attack allows organizations to take appropriate remediation action to minimize the risk.

    When it comes to ransomware, there are many preventative steps that can be taken to contain the threat facing an organization such that the need for recovery is reduced or eliminated. In the event a recovery is required, organizations should have the ability to rapidly recover their data.

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  • Pluralsight Cloud Labs Workshop
    Pluralsight Cloud Labs Workshop
    Anthony Campanale, Principle Solutions Architect Nov 24 2020 10:00 am UTC 45 mins
    With Cloud environments becoming the default for many organisations, finding a safe place to develop the associated tech skills is key. Pluralsight’s Cloud Labs enable learners to get hands-on practice in a provisioned cloud environment, in the vendor sandbox of their choice.

    Join Pluralsight’s Anthony Campanale on Tuesday November 24th at 10am GMT to demonstrate how you can develop practical cloud experience with step-by-step instructions and sandboxed environments for public cloud providers (e.g. AWS, Azure, Google Cloud Platform).
  • APIを収益化する3つのステップ 3 Easy Ways to Monetize your APIs
    APIを収益化する3つのステップ 3 Easy Ways to Monetize your APIs
    スリー・ナガラジャン、ソリューション・アーキテクト(アジア)&パヴァン・プラハード、ソフトウェア・エー・ジー Nov 25 2020 1:00 am UTC 54 mins

  • Confluent Control Centre & KSQLDB
    Confluent Control Centre & KSQLDB
    Ala Alsharif, Confluent Nov 25 2020 12:15 pm UTC 32 mins
    Join Ala Alsharif of Confluent for this jam-packed technology in practice session in which you will experience:
    •A demo of Confluent Control Panel
    •A demo of KSQLDB
    •An insight into the ease with which you can build event streaming applications
    •An overview of Confluent’s stream processing capability
  • Secure your license to operate with ARIS Risk & Compliance Management
    Secure your license to operate with ARIS Risk & Compliance Management
    Elke Bastian, ARIS Product Marketing & Georg Wilhelm, ARIS Product Management, both of Software AG Nov 25 2020 2:00 pm UTC 60 mins
    Business is complex, and regulations are tough. Too much risk is bad for business, and too
    much governance is bad for business. You simply can’t achieve proper governance, risk
    management and compliance unless you use smart technologies and processes to manage
    complexity … easily and efficiently. Protect your business from the potentially devastating
    risks of noncompliance while reducing your costs in a very big way.
    Ensure compliance with tough data protection guidelines, like the GDPR, and roll out new policies and guidelines with confirmation management workflow to make sure everybody has read and understood.

    Join this webinar to learn how ARIS Risk & Compliance Management can help you to secure your license to operate.
  • Thrive in the Era of Remote Work
    Thrive in the Era of Remote Work
    Kari Nelson, Director Product Marketing Cherwell & Phil Bowermaster Principal Product Marketing Manager Cherwell Nov 25 2020 11:30 pm UTC 44 mins
    The largest ever remote work experiment is revealing the opportunities available for organizations that can provide the technological and practical supports required for remote workers. Discover how to ensure that your organization is resilient, and enables productivity and efficiency.
  • Financial Industry: Speed, stability & security
    Financial Industry: Speed, stability & security
    John Feeney Solutions Architect GitLab Nov 26 2020 10:00 am UTC 55 mins
    As the financial services sector comes under increased competitive pressure from new entrants to the market, and with the need for accelerated innovation and time-to-market, we explore the importance of agile working practices and software automation. From traditional on-premise applications to modern cloud-native workloads, we look at how GitLab can help companies ship more secure code faster.
  • Bring Your Process Models to Life with Signavio Workflow Accelerator
    Bring Your Process Models to Life with Signavio Workflow Accelerator
    Dan Cohen, Consultant at Signavio Nov 26 2020 4:00 pm UTC 47 mins
    While process models can automate decision-making where possible, what does this look like in practice?

    In this webinar, you will see how a process modeler can draw a simple diagram representing a decision workflow, and then trigger new cases to execute the workflow, notifying stakeholders that decision inputs are needed.

    Workflow Accelerator can take various actions based on user decisions, such as sending out template emails, generating template documents, or executing scripts to integrate with Signavio Process Manager or 3rd party systems. You will see how Workflow Accelerator can weigh the inputs of multiple users to generate the desired outputs, and even automate decisions based on user inputs or data from an external source.

    In this webinar, you will learn:
    -How simple workflows are built and executed in Signavio Workflow Accelerator, and what types of actions Workflow Accelerator is capable of executing
    -How a decision maker, or multiple decision makers, can enter their decisions into an in-flight Workflow
    -How decisions can be automated based on pre-defined data or user form inputs
  • webMethods 10.7: Something big is coming—get a sneak peek
    webMethods 10.7: Something big is coming—get a sneak peek
    Subhash Ramachandran, SVP, Product Management, Software AG Nov 27 2020 1:00 am UTC 56 mins
    We are excited to announce the launch of webMethods 10.7. In this webinar we will give you a sneak peek into its new capabilities. Please join Subhash Ramachandran, SVP of Product Management, who will present several exciting highlights including:
    - A brand new look for the Integration Server administration and monitoring console
    - AppMesh (leveraging API Gateway & Microgateway) for simplifying service mesh implementations
    - Cross-version support and zero downtime fixes for Universal Messaging
    - B2B and EDI migrations to webMethods.io B2B using Cloud Container
    - Ease of use for Installs and Upgrades

    We will also showcase the evolution of the cloud-based webMethods.io platform including highlights from all of the Integration, B2B and API Management SaaS releases in 2020, including:
    - Multi-cloud & Multi-region availability
    - Multi-persona user experience and smart mapping in webMethods.io Integration
    - Self service trading partner on-boarding in webMethods.io B2B
    - Geo based routing & Zero downtime upgrades for webMethods.io API
    - End-to-end hybrid monitoring across cloud and on-premises
    - New Connectors & Recipes
  • Which Project Management Tool is Right for You?
    Which Project Management Tool is Right for You?
    Gabrielle Lafontaine (Unito's Product and Partner Marketing manager) and Jeremie Ponak (Account Executive at Unito) Nov 27 2020 7:00 pm UTC 60 mins
    There's no shortage of project management tools out there. That amount of choice is great, until you actually have to choose one. Need help? Join Unito's workflow experts on November 27th for our "Which project management tool is right for you?" webinar. Bring a question that describes your use case and you'll leave with expert guidance — and hopefully your chosen tool in mind. See you then!
  • Communications Mining: Enabling Intelligent Automation in Capital Markets
    Communications Mining: Enabling Intelligent Automation in Capital Markets
    Stephen Mackintosh, Reinfer & Jerry Wallis, Blue Prism & Rushabh Shah, Deutsche Bank Nov 30 2020 2:00 pm UTC 60 mins
    In this Blue Prism webinar, we invite Deutsche Bank and Re:infer to explore how technology trends are shaping Capital Markets for a new digital future.

    Technology has been a foundational component for growth in Capital Markets. In 2020 and the years ahead, digitisation, advanced analytics and automation offer huge potential for value creation.

    The term ‘HyperAutomation’ is increasingly used to paint this vision of the future. It describes the need for rapid discovery and automation of processes, clients journeys and knowledge worker activity. To enable this vision, the capital markets need digital ecosystems of complementary technologies, citizen developers and intelligent infrastructures.

    Learn how communications mining and robotic process automation are enabling a new value story in capital markets innovation.
  • Get the most out of your DevOps investments
    Get the most out of your DevOps investments
    Alistair Russell, Steve Davies, Colin Fletcher & Sam Hill Dec 1 2020 10:00 am UTC 61 mins
    Cost Saving and Business Benefits of Using SCM, CI and CD for Enterprises Enabled by GitLab
    As an IT leader you are leaning on DevOps methodologies to help your business meet market needs; to do so, your DevOps teams must find ways to accelerate the speed of delivery, decrease code flaws and improve time to market.

    The Total Economic ImpactTM of GitLab - a commissioned study conducted by Forrester Consulting - examined the potential return on investment (ROI) enterprises may realize by deploying GitLab. The purpose of this study was to demonstrate, justify, and realize the tangible value of using one complete DevOps application to both senior management and other key business stakeholders.
    Join our panellists for an in-depth discussion about understanding the fundamentals of value and cost reduction in the ever-changing agile world of software development.

    In this roundtable our experts will cover:
    A framework to evaluate the potential financial impact of DevOps your organisation - DevOps best practices to reduce your ’toolchain tax’
    How some companies improved development and delivery efficiency by over 87%, resulting in over US$23 million in savings
    How applying the right DevOps principles and tooling will help you increase revenue by enabling your organizations to deploy 12 times as many releases
    How with one complete DevOps solution will allow your teams to strengthened quality and security while increasing productivity and collaboration
  • How do you ensure security and experience when working from home?
    How do you ensure security and experience when working from home?
    Experts from BT and Cisco Dec 1 2020 3:00 pm UTC 30 mins
    Homeworking is here to stay, but everybody who works from home knows the frustration of poorly performing applications. At the same time IT leaders are struggling to keep their services secure and get the visibility and control they need. That’s why they’re looking to deliver the same network services they deploy in the office at home.

    In our latest webinar, together with Cisco we explore:
    o why you need to think about SD-WAN at home as an option
    o different options to support different employees in your organisation
    o how the costs of the solution balance against an office solution.

    o Andrew Small, Digital Solutions Director, BT
    o Dominic Elliott, CTO BT global relationship, Cisco
    o Paul Crichard, Chief security technology strategist, BT
  • Alfabet Portfolio Playbook: Managing Innovation for Business Success
    Alfabet Portfolio Playbook: Managing Innovation for Business Success
    David Ferre, Director, Alfabet Product Management, Software AG Dec 1 2020 4:00 pm UTC 45 mins
    Organizations have to be innovative to stay ahead of their competitors and survive the digital business revolution. Innovation is a two-way process. Business strategy and ideas can lead to innovative, potentially patentable business models, products and services. Technology innovations open up new opportunities to, e.g., offer a special customer experience, as well as sleek, self-learning operating models. In this portfolio playbook we will show how EA and portfolio management can support the bidirectional innovation process to facilitate identification of innovations, assessment of their business and technology impact, and manage an innovation roadmap.
  • How Procurement and IT Partner for Better SaaS Management at Zuora
    How Procurement and IT Partner for Better SaaS Management at Zuora
    Maria Centeno, Head of Procurement at Zuora Dec 1 2020 4:00 pm UTC 47 mins
    With SaaS now accounting for a significant portion of an enterprise’s software spend, procurement is at the center of strategic business decisions.. Let’s unpack the challenges and opportunities of managing a growing list of IT partners during a fast-paced conversation based on real-world procurement experiences at Zuora.

    Join Maria Centeno, Head of Procurement at Zuora, as she discusses the strategies that her organization implemented to establish a new, more efficient, and more inclusive process for purchasing and renewing SaaS contracts.

    Maria notes, “Sure, we had our spreadsheet for tracking SaaS application licenses like everyone else, but let’s be honest, it wasn’t an effective solution to creating value in our business. We knew we could do better.”

    In this live event, Maria will reveal how a SaaS Management Platform helped her define Procurement’s new approach to SaaS renewals. She will cover:

    What’s procurement’s role in the purchase and renewal process of SaaS applications, and how is it different from traditional software applications?
    How does lack of visibility into SaaS usage impact Procurement’s strategic value?
    What can Procurement do to build a more collaborative purchase process across IT, Legal, and the Business?
    How does SaaS Management software facilitate these processes at Zuora?

    In this live event, Maria will reveal how a SaaS management platform helped her
    Redefine Procurement’s role in the purchase and renewal process of SaaS applications vs. traditional software applications
    Demonstrate Procurement’s strategic value by gaining visibility into actual SaaS usage
    Build a more collaborative purchase process across IT, Legal, and the Business

    This session will be fast-paced and we’ll have live Q&A , so come with questions and expect to engage in a compelling conversation!
  • Accelerate Innovation and Transformation Through a No-Code Approach
    Accelerate Innovation and Transformation Through a No-Code Approach
    Pierre-André Aeschlimann, Global Sales and Solution Strategy Dec 2 2020 11:00 am UTC 50 mins
    Highly skilled programmers have their merits, but when it comes to innovating quickly—and within your organization’s budget—a better option is to democratize development. This empowers your staff, spurs innovation, and accelerates time-to-market—three factors that are key to a successful digital transformation strategy.

    Supported by compelling customer examples and real-live demonstrations, this webinar will explore:

    -No-code, low-code, and pro-code: What’s the difference (and why it matters)
    -A look at the possibilities offered by an end-to-end, no-code platform
    -An on-the-spot demonstration of Cherwell’s platform and how it can be used to configure and build portals, forms, dashboards, widgets, or even entirely new business applications.
  • Jumpstart your SAP® projects and achieve your goals with ARIS for SAP® Solutions
    Jumpstart your SAP® projects and achieve your goals with ARIS for SAP® Solutions
    Elke Bastian, ARIS Product Marketing & Georg Wilhelm, ARIS Product Management, both of Software AG Dec 2 2020 2:00 pm UTC 60 mins
    Many SAP® projects fail to achieve business objectives. There are various reasons why, starting with vaguely defined business requirements, over inadequate enablement and insufficient training, resulting in badly customized SAP environments and low end-user acceptance. Instead design SAP Solutions that fit the needs of your business. With ARIS for SAP Solutions, you can even reduce SAP implementation and migration times, e. g. SAP S/4HANA®, streamline SAP rollouts and enable the organization efficiently. Set on ARIS for SAP Solutions to connect ARIS with your SAP landscape based on a deep integration with SAP® Solution Manager and SAP Enable Now.

    In this webinar, you will see how you can leverage ARIS for SAP Solutions to achieve your business objectives efficiently.
  • Using Confluent & Google Apigee to Enable your Events on Hybrid Deployment Model
    Using Confluent & Google Apigee to Enable your Events on Hybrid Deployment Model
    Dan Croft, Confluent & Mathilde Fabre, Google Cloud Apigee Dec 2 2020 3:00 pm UTC 58 mins
    Today’s customers expect channels, whether physical or digital, to blend together into a cohesive connected experience. APIs help enterprises to not only meet customer expectations, but also participate in software ecosystems and provide unprecedented opportunities for reach and economies of scale. By attending this online talk hosted by Google Apigee and Confluent you will learn how APIs allow you to streamline, secure and monetize access to your data and services to deliver a cohesive experience. In addition you will see just how easy it is to integrate the Confluent platform with Google Apigee.

    Register now to learn more about:

    •The challenges faced by CIOs face when it comes to getting value out of data
    • How to simplify the capture, generation and consumption of data, in a secure and monitored way
    • How to deal with the exponentially growing volume of data, devices and systems

    • Why Apigee offers a reliable and scalable API management platform

    • How APIs touch every stage of the digital journey

    • The value of having a layer of microservices that allows for agile developments
  • The ITAM Triforce: Discover the power of SAM, HAM, and the CMDB
    The ITAM Triforce: Discover the power of SAM, HAM, and the CMDB
    Daniel Slocum and Eric Martinez of ServiceNow ITAM Dec 2 2020 4:00 pm UTC 57 mins
    The workforce is rapidly changing in the new normal, and your asset management must adapt—requiring increased visibility into your hardware and software estate. Otherwise, the risk of IT overspending will continue to grow.

    Hardware Asset Management (HAM) is a powerful starting point for a robust CMDB—empowering the asset and discovery data Software Asset Management (SAM) needs. Join us as we walk through how you can:
    -See how SAM, HAM, and the CMDB work together for optimal ITAM practices and workflow
    -Showcase SAM, HAM, and CMDB relationships and workflows by demoing cross-product use cases
    -Understand the value ITAM can deliver to your organization’s teams and departments—driving down IT spend and providing crucial data to decision-makers and stakeholders
  • Becoming an Event-Driven Business in the IoT Age: A Case Study
    Becoming an Event-Driven Business in the IoT Age: A Case Study
    Dan Croft, Solutions Architect, Confluent Dec 2 2020 4:15 pm UTC 44 mins
    "According to Gartner, “By the end of 2020 event-sourced, real-time situational awareness will be a required characteristic for 80% of digital business solutions. And 80% of new business ecosystems will require support for event processing.”

    Companies are adopting real-time and event streaming to keep up with business digitisation trends while modernising data architecture and enabling new outcomes for the IoT age.

    In this webinar Confluent discuss:
    - Why event streaming has become so important for business success
    - What it takes to become an event-driven organisation
    - The journey to becoming an event-driven business with Kafka"
    - Compelling customer use cases from a range of industries
    - How the streaming platform has become the backbone of IoT projects within the automotive industry
  • Preparing for launch, reducing risk and managing cost
    Preparing for launch, reducing risk and managing cost
    Andy Jordan, President, Roffensian Consulting S.A Dec 2 2020 6:00 pm UTC 55 mins
    Digital transformation can rocket a business into a new era of innovation and opportunity. But without the right approach to managing your IT and business portfolio and services, you’ll never clear the launch pad.

    Join Andy Jordan, President, Roffensian Consulting S.A. for a discussion of the risks and costs that threaten to ground your plans for digital transformation. You’ll also learn how improved visibility into your app, IT, and business portfolios can help you keep costs in check, align IT services with business priorities, and position your organization to seize new opportunities.

    Join this webinar to:

    -Find out why visibility into your app, business and technology portfolios is essential to achieving digital transformation.
    -Learn more about the best practices for aligning your IT portfolio and services to business initiatives.
    -Discover how to better rationalize portfolio decisions and reduce business risk.
  • How data is revolutionizing game creatives for UA
    How data is revolutionizing game creatives for UA
    VentureBeat x YellowHEAD Dec 2 2020 6:00 pm UTC 60 mins
    Creative is the key to user acquisition and is going through an evolution. Gone are the days of
    guesswork and hunches for creative production — data is now leading the charge, and
    industry/category best practices have evolved. With data, you can optimize creatives for
    different social media platforms, find the right creative for each audience in each geo on each
    platform, drill down to the elements that resonate with your audiences, and more.

    In this VB Live event, GamesBeat, yellowHEAD, Zynga, and Snapchat will discuss how to
    optimize creative for user acquisition; how to create your own set of best practices for every
    target audience and geo; how to gain a competitive edge through new, groundbreaking creative
    processes and technologies; and more.

    Registration is free!

    You'll learn about:
    - How data-based creatives boost user acquisition
    - Developing your own set of best practices
    - Optimizing creatives for every social media platform
    - How to gain a competitive edge in your UA efforts with smart creative ideation
    - And more!

    - Maria Waters, Head of Conversion Optimization, Zynga
    - Oliver Wapshott, Creative Strategist, Snap
    - Noa Miller, Marketing Creative Strategist, yellowHEAD
    - Dean Takahashi, Lead Writer, GamesBeat (moderator)
  • Transforming Handwritten and Print Data in a Digital World
    Transforming Handwritten and Print Data in a Digital World
    Brandyn Campbell, Director of Business Development, Ephesoft Dec 2 2020 6:00 pm UTC 29 mins
    Despite efforts to eradicate handwritten documents, forms, signatures, letters and other printed data are still alive and rampant. From healthcare, government, insurance and financial services industries to departments like accounting and human resources, many employees must manage the collection of handwritten data. However, hand-printed documents, which have traditionally seen low data recognition rates, do not have to be the death of digital transformation initiatives any longer.

    Join this webinar to explore how to automate capture projects on handprint and machine print documents and forms.

    -Learn about newly released capabilities for unstructured handprint extraction and the technology behind it
    -Get a behind-the-scenes look at how a document capture project is configured for handprint data extraction, OMR extraction and signature detection
    -Takeaway 5 key factors to make your digital transformation project successful
  • Protect Adabas data with pervasive encryption on IBM Z®
    Protect Adabas data with pervasive encryption on IBM Z®
    Becky Albin, Senior Director Systems Engineering and David Tipler, Vice President R&D Adabas Mainframe Dec 2 2020 7:00 pm UTC 60 mins
    Protect all your Adabas data and meet compliance mandates quickly and cost-effectively. Take advantage of the latest pervasive encryption capabilities provided with the IBM Z platform with Adabas Encryption for z/OS. Designed to help you protect data efficiently in the digital enterprise, you can choose to encrypt some or all your Adabas data—with no impact to SLAs and no application changes.
    Join Software AG to explore your key questions:
    • What are the security risks facing today’s mainframe in the Digital Enterprise?
    • Why do you need encryption now?
    • Why should you consider IBM pervasive encryption?
    • How does Adabas Encryption support your objectives?
  • Resilience Engineering & Automation: How to Evolve Your IT Department in 2021
    Resilience Engineering & Automation: How to Evolve Your IT Department in 2021
    Charles Betz, DevOps Analyst, Forrester Research & John Rakowski, VP of Product Marketing, LogicMonitor Dec 3 2020 12:00 am UTC 59 mins
    Now more than ever, IT teams are grappling with extreme amounts of pressure and change. However, with change comes opportunity. Register for this webinar to learn how teams can leverage automation and other modern IT technologies to build more efficient, effective and resilient IT organizations in 2021 and beyond.

    Key takeaways:
    - Discover the benefits automation and monitoring can bring to skilled engineers bogged down by repetitive, routine tasks
    - Understand the top 3 benefits and concerns modern IT teams have around implementing automation
    - Identify key strategic IT investment areas for 2021
  • Why Software AG is #1 for API Management
    Why Software AG is #1 for API Management
    David Overos, Sr. Director, webMethods, Software AG Dec 3 2020 1:00 am UTC 29 mins
    The right API Management platform can be the difference between success or failure.

    There are many kinds of API projects. And whether you’re using APIs to provide data and services to your ecosystem for digital transactions, or using APIs with microservices to build digital applications, you need the best possible platform.

    In this webinar, you’ll learn why Software AG’s webMethods is rated the #1 platform and how it can help you:
    • Easily design and publish the highest-quality APIs
    • Get the best possible API user engagement and build a successful API ecosystem
    • Closely align APIs with your strategy
    • Manage APIs and microservices together for security and visibility