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IT Project Management

  • Are You Innovating or Just Keeping the Lights On?
    Are You Innovating or Just Keeping the Lights On? Richard Hawes, Director of Product Marketing, ITBM, ServiceNow and Dave Ludwig, Senior Program Manager, Trinet Recorded: Nov 16 2017 51 mins
    Shift the balance from running the business to changing the business

    Many organizations spend 70-80% of their IT budgets just running their existing infrastructure, leaving only 20-30% for innovative projects. To shift this balance more towards innovation, companies are turning to ServiceNow Project and Portfolio Management (PPM) to improve alignment with business goals and increase the velocity of service improvement and delivery.

    Join us for this webinar, featuring Dave Ludwig, Senior Manager, at TriNet, and learn how IT powers business success to help them drive extraordinary HR services. Hear how TriNet was able to leverage the power of PPM from ServiceNow IT Business Management to:

    •Perform project characterization, including “keep-the-lights-on” (KTLO), non-discretionary, and innovation expenditures
    •Align service projects to corporate goals and roadmaps
    •Use resource planning to shape and determine their portfolio
  • Learn how AI will help you Conquer the Top 5 IT Service Hurdles
    Learn how AI will help you Conquer the Top 5 IT Service Hurdles William Guinn & Forrester Research  Recorded: Nov 16 2017 62 mins
    Learn how to overcome the 5 most common frustrations and efficiency impediments. ServiceAide’s CTO William Guinn will describe how artificial intelligence and a virtual support agent integrated into our Cloud Service Management™ products will aid you to overcome them, as well as how you can lower your ticket volume, resolution time, ticket processing costs, and increase customer satisfaction and IT/support job satisfaction.
  • DDS Technical Overview Part III - Using DDS to Secure Data Communications
    DDS Technical Overview Part III - Using DDS to Secure Data Communications Larry Johnson, OMG; Nina Tucker, Twin Oaks Computing; Gerardo Pardo-Castellote, RTI; Angelo Corsaro, PrismTech Recorded: Nov 16 2017 53 mins
    Introduced in 2004, the Data Distribution Service has developed into a mature and proven connectivity standard within the IIoT. Today, DDS is at the heart of a large number of mission- and business-critical systems such as, Air Traffic Control and Management, Train Control Systems, Energy Production Systems, Medical Devices, Autonomous Vehicles, and Smart Cities. Considering the technological trends towards data-centricity and the rate of adoption, tomorrow DDS will be at the heart of an incredible number of Industrial IoT (IIoT) systems.

    To help you become an expert in DDS and expand your skills in the growing DDS market, Object Management Group offers this DDS technical oveview webinar series covering three key areas: (1) the essence of DDS and data-centric systems, (2) how to effectively exploit DDS Quality of Service to build applications that perform and scale, and (3) securing your distributed DDS system.

    This webinar, Part III of the OMG DDS Webinar series, will take an in-depth look at the latest advances in the DDS standards to meet the demanding cyber-security requirements of today’s industrial connected systems. From authentication and access control to integrity and encryption, learn how to leverage DDS Security features to secure your connected system against cyber attacks, while maintaining a flexible, scalable architecture. Presented by Nina Tucker, Vice President of Twin Oaks Computing.

    Part I of the OMG DDS Webinar Series: Introduction to DDS and Key Abstractions presented by Angelo Corsaro, Ph.D., of ADLink Technologies and co-chair of OMG's DDS Special Interest Group, is available here: https://www.brighttalk.com/webcast/12231/252365

    Part II of the OMG DDS Webinar series: Applying DDS QoS to Solve Real-World Problems, presented by Gerardo Pardo-Castellote, Ph.D., CTO of RTI and Co-Chair of OMG's DDS Special Interest Group, is available here: https://www.brighttalk.com/webcast/12231/252387
  • CSO Lessons Learned:Cybersecurity Risk on the Road to Digital Transformation
    CSO Lessons Learned:Cybersecurity Risk on the Road to Digital Transformation Aaron Sherrill Senior Analyst 451 Research, Dave Mahon CSO CenturyLink Recorded: Nov 15 2017 48 mins
    Organizations on the journey to digital transformation are encountering new challenges with managing risk. Not only are complex digital transformation initiatives making it difficult for organizations to fully grasp their entire risk profile but digital transformation is also resulting in new types of risk for the company. Organizations with strong risk aversion are in danger of preventing or stifling innovation and change. How can organizations manage risk and create a strategy that empowers digital transformation? What have organizations learned on the road to digital transformation that can help others early on in the journey?
  • Emerging Trends in ITSM: Any Time, Any Place: The Ultimate Customer Experience!
    Emerging Trends in ITSM: Any Time, Any Place: The Ultimate Customer Experience! Jeff Rumburg, Managing Partner at MetricNet Recorded: Nov 15 2017 54 mins
    The growth of multichannel support and BYOD policies has opened up a plethora of new avenues for customers to engage with IT support. This has the potential to create a richer, more satisfying experience for the customer, but savvy support organizations recognize that it isn’t good enough to simply replicate the same service in different channels. It’s really about maximizing the customer experience for each unique channel and device. In this session, you’ll find out how progressive support organizations have harnessed the potential of “any time, any place” support to drive and sustain high levels of customer engagement. You’ll review case studies and benchmarking data that illustrate the power of multichannel, multidevice support in today’s complex IT enterprise.
  • Finding Success in Tech Careers: Understanding Where Gender Viewpoints Diverge
    Finding Success in Tech Careers: Understanding Where Gender Viewpoints Diverge Melanie Posey, Research VP Recorded: Nov 15 2017 50 mins
    As part of an ongoing partnership, WITI (Women in Technology International) and 451 Research have joined together to conduct a survey on how gender viewpoints differ in the workplace. The survey, conducted in June and July 2017 and completed by 1,901 respondents currently working in a science, technology, engineering or math (STEM)-related field, touched on a variety of topics to better understand what factors have helped shape employees’ careers and what challenges they face in the workplace. To better understand where gender might result in different points of view, the survey was fielded to both women and men.

    Join 451 Research Vice President Melanie Posey for an interactive webinar as she walks through the key findings of the report.
  • Customer Service Management Lunch & Learn | Acorio
    Customer Service Management Lunch & Learn | Acorio Adam Mason, Marc Scott, Meghan Lockwood, Jordan Pepper, Victoria Carroll Recorded: Nov 14 2017 52 mins
    Join us for our November Lunch and Learn. Today, modern, Customer Support teams use thoughtful, intuitive technology to solve customer issues at light speed. In some cases, they have even transformed from a cost center to a juiced up revenue producer.
    Our Customer Service experts will show how to do just that, with real-world examples from companies winning Customer Service right now, and a live demo.
  • Future Directions for SysML v2
    Future Directions for SysML v2 Sanford Friedenthal, MBSE Consultant and chair of OMG's SE Special Interest Group and Larry Johnson, OMG VP and Technical Dir Recorded: Nov 10 2017 75 mins
    SysML v1 was adopted in 2006, and has been a key enabler of model-based systems engineering (MBSE). Since that time, much has been learned about applying MBSE with SysML. This presentation describes the directions and approach for the next generation of SysML (v2) to provide capabilities that address the limitations of SysML v1, and enable the evolving practice of MBSE.
  • How Novartis creates a mutual value between IT and Business
    How Novartis creates a mutual value between IT and Business Jeannine McConnell, Transformation Strategist, ServiceNow Stephen Cofone,Strategic Programs and Roadmaps Lead, Novartis Recorded: Nov 10 2017 56 mins
    Today’s dynamic technology landscape requires strategic alignment, strong levels of communication, and close and easy collaboration between IT and their business technology consumers. Prioritizing work based on value, shaping demand for IT capabilities, and creating frictionless flow of information are requirements for success.

    Can your organization do better in this area? If so, you’re in good company! Join the discussion on best practices for positioning relationship management at the heart of the Lightspeed Enterprise.

    In this webinar, speakers from ServiceNow and Novartis will discuss:
    •The importance of IT relationship management in business strategy
    •Ways to improve and streamline ongoing daily operations
    •How to support this critical activity, regardless of organizational maturity
  • Rethinking Data Security in a Zero Perimeter World
    Rethinking Data Security in a Zero Perimeter World Eric Ogren 451 Research and Bharath Vasudevan Forcepoint Recorded: Nov 8 2017 58 mins
    IT’s desire to become more nimble and agile has resulted in the rapid adoption of cloud delivered applications. This is not limited to the heavy hitters like salesforce.com for CRM or Office 365 for productivity. There are also applications servicing tasks and functions organizations might choose to outsource. The result is critical data spread across a vast array of resources, both on and off premise. Many organizations may use built-in cloud security functionality on top of their individual legacy deployments. However, this leads to silos of capability, mismatched policies, and noise in the form of alerts needing to be addressed.

    Join Forcepoint and 451 Research as we address how taking a human-centric, risk adaptive approach can transform data security programs.
  • HCTS 2017 Disruptor: Built.io
    HCTS 2017 Disruptor: Built.io Nishant Patel, CEO, Built.io Recorded: Nov 8 2017 4 mins
    This video was captured live, as part of the Disruptor Series at the 2017 Hosting & Cloud Transformation Summit
  • Benchmarking Roundup: Summary of 2017 Call Center Benchmarks
    Benchmarking Roundup: Summary of 2017 Call Center Benchmarks Jeff Rumburg, Managing Partner at MetricNet Recorded: Nov 7 2017 58 mins
    Many Call Center professionals are unfamiliar with the key performance indicators (KPIs) that are important to track and trend and even fewer are aware of what constitutes acceptable performance. In this session, Jeff Rumburg will share the results of MetricNet’s 2017 Global Benchmarking Initiative for Call Centers, discuss the methodology, define the KPIs used for benchmarking, and share performance data from more than 140 companies worldwide.
  • Webcast: From Contract to Close: eSignature’s Impact on Sales Organizations
    Webcast: From Contract to Close: eSignature’s Impact on Sales Organizations Andrew Moravick, Research Analyst, Aberdeen Group & Rahim Kaba, Director of Product Marketing, eSignLive by VASCO Recorded: Nov 6 2017 56 mins
    In this webinar, Aberdeen’s Marketing & Sales Effectiveness Analyst Andrew Moravick teams up with eSignLive to explore the process and performance improvements that organizations can achieve with eSignatures. This webcast covers:

    - The critical operations streamlined and improved by eSignature
    - How to build the optimal eSignature workflow in conjunction with your core systems
    - Insights from successful eSignature deployments
    - CRM, CPQ and contract management integration options

    Watch Now!
  • Drive Software Asset Management Transparency with ServiceNow
    Drive Software Asset Management Transparency with ServiceNow Ryan Wood-Taylor, Product Marketing and Colby Blakeman, Product Management Recorded: Nov 2 2017 38 mins
    Join us for a closer look at the recently launched ServiceNow Software Asset Management solution, which enables IT and finance leaders to take control of their software licenses by procuring, managing and optimizing the software needed to align to the business without surprises.

    In this session, we’ll demonstrate how ServiceNow Software Asset Management allows enterprises to master the management of software licensing on one platform. Topics covered include:

    •Introduction to Software Asset Management
    •Benefits of ServiceNow’s single system of action
    •Normalization process with the software library
    •How to reconcile, reclaim and reassign licenses
  • Managed Security Services: The Good, the Bad, and the Ugly
    Managed Security Services: The Good, the Bad, and the Ugly Aaron Sherrill and Dan Thompson, Senior Analysts at 451 Research Recorded: Nov 2 2017 49 mins
    We’re past the point of product pushing – that’s actually part of the problem. Selling through the fear, ‘tyranny of the urgent’, or one-off point solutions may close some deals, but it likely won’t turn one-time customers into lasting business relationships. Companies today are looking for well thought out, managed solutions, which will help them minimize cyberattack risks and stay compliant with industry and federal regulations. The question now is, are services that fill those needs worth offering for your organization? In this session we’ll take a look at the following:

    - Where are enterprises struggling and what service(s) can you offer to fits their needs
    - Services that could be good, but are usually poorly delivered
    - Services that use to be strategic but are now just a commodity Services that your company should walk away from immediately (and things your company should quit saying)
    - Should your company even be offering Managed Security Services?
  • Foster innovation with SAFe® Lean Startup Cycle and Lean UX
    Foster innovation with SAFe® Lean Startup Cycle and Lean UX Martin Burns, CA Technologies, and Carl Starendal, Scaled Agile, Inc Recorded: Oct 31 2017 59 mins
    Lean Startup is a concept that has been around for some time, yet there remain many misconceptions. Lean Startup starts at the Portfolio level, and only by beginning at that level can you understand what needs to be created.

    Join us on Tuesday, October 31, as Martin Burns, with CA Technologies, and Carl Starendal, with Scaled Agile, Inc, discuss the importance of building your Lean business case and the impact it has on creating customer satisfaction, with the latest release of SAFe® 4.5.

    Learning Outcomes
    1.Learn how to build a Lean Business Case.
    2.Understand what MVP truly means.
    3.Learn how to evaluate your MVP and determine whether to proceed or stop.

    SAFe is a registered mark of Scaled Agile, Inc.
  • Webcast: E-Signatures & Digital Lending: How to Move 99% of Customers off Paper
    Webcast: E-Signatures & Digital Lending: How to Move 99% of Customers off Paper David Smith, Vice President, Application Systems, OneMain & Mary Ellen Power, VP Marketing, eSignLive by VASCO Recorded: Oct 31 2017 61 mins
    In this 60-minute presentation, you’ll learn how OneMain implemented e-signatures in the call center and online channels, then expanded to the branch network.

    Our speakers share firsthand insights and advice on topics like:

    Top e-signature requirements, such as security, deployment, scalability
    Best practices for preparing a national roll-out – including working with regulators on a state-by-state basis
    Designing optimal workflows for remote vs. in-branch transactions
    Preparing the branch network for e-signature
  • Foster innovation with SAFe® Lean Startup Cycle and Lean UX
    Foster innovation with SAFe® Lean Startup Cycle and Lean UX Martin Burns, CA Technologies, and Carl Starendal, Scaled Agile, Inc Recorded: Oct 31 2017 60 mins
    Lean Startup is a concept that has been around for some time, yet there remain many misconceptions. Lean Startup starts at the Portfolio level, and only by beginning at that level can you understand what needs to be created.

    Join us on Tuesday, October 31, as Martin Burns, with CA Technologies, and Carl Starendal, with Scaled Agile, Inc, discuss the importance of building your Lean business case and the impact it has on creating customer satisfaction, with the latest release of SAFe® 4.5.

    Learning Outcomes
    1.Learn how to build a Lean Business Case.
    2.Understand what MVP truly means.
    3.Learn how to evaluate your MVP and determine whether to proceed or stop.

    SAFe is a registered mark of Scaled Agile, Inc.
  • Tiffany Transforms IT Project and Portfolio Management (PPM)
    Tiffany Transforms IT Project and Portfolio Management (PPM) Scott Fuller, Director, Product Management, ServiceNow: Chris Butler, Director, IT PMO of Tiffany: Marcus Walker, Rego Recorded: Oct 30 2017 57 mins
    Tiffany & Co. has long been synonymous with luxury and style. Having used ServiceNow’s ITSM with great success, Tiffany & Co. recognized there was opportunity to enhance their IT Project and Portfolio Management processes and tools to better meet their business needs. The desire to have better visibility into the overall portfolio and resources was a driving factor in taking on the PPM effort.

    Join Chris Butler, Director, IT PMO of Tiffany, and product experts from Rego Consulting and ServiceNow to find out how implementing ServiceNow PPM enabled Tiffany to:

    • Establish common IT processes for demand, project, program, and resource management
    • Improve reporting and efficiency to safeguard the success of its IT projects
    • Maximize adoption rates for its new PPM solution
  • Manage the business of IT with the IT4IT standard and ServiceNow
    Manage the business of IT with the IT4IT standard and ServiceNow Mark Bodman, Sr. Product Manager, ServiceNow Recorded: Oct 27 2017 55 mins
    The IT4IT vision is a vendor-neutral open standard Reference Architecture and value chain-based operating model for managing the business of IT. Join us for this webinar to learn how ServiceNow supports the emerging IT4IT standard. We will discuss how ServiceNow is adopting IT4IT as part of our IT offerings, and our contribution to its evolution.

    CIO’s, PMO and IT leaders should attend this webinar to learn more about:
    •The vision and mission of the IT4IT standard
    •How IT organizations can adopt a IT Value Chain framework
    •How IT4IT complements other models, such as ITIL
    •How ServiceNow products align with the standard
  • Mind the Gap: Business Agility
    Mind the Gap: Business Agility Doug Barth, Gatepoint Research and Deema Dajani, CA Technologies Recorded: Oct 26 2017 34 mins
    Why is there a such gap between what senior-level executives believe about business agility, and what their companies actually embrace? Join us for a webinar to find out why and learn how to help close the gap.

    A recent CA-sponsored study on Business Agility throughout the Enterprise revealed that only 12 percent of organizations can claim their whole organization is on the path to business agility --- though more than two-thirds of survey participants agreed that agile organizations are better able to quickly respond to dynamic business conditions.

    The survey also finds that improved Business Agility is expected to deliver:
    •Better competitive advantage
    •Higher customer satisfaction and retention
    •Increased employee productivity and retention
    •Reduced costs
    •Faster time to act on new opportunities

    Yet only 1 in 10 executives said they are leveraging the benefits of agile across their whole organization to achieve speed and responsiveness.

    In this webinar, Doug Barth, founder of Gatepoint Research, will walk us through survey to share the following. Where has agility taken hold across organizations and what results can be expected? What departments are on the horizon to adopt agility and why? What are the biggest deterrents to adoption?

    To help demystify some of the findings and provide guidance over potential hurdles on the path to business agility, he’ll be joined by Deema Dajani, a Senior Transformation Consultant from CA Technologies. Deema thrives on taking Fortune 500 companies through successful, large-scale agile transformations, and is on the business agility front lines every day working to close the gap.
  • Shifting Mindset on Cloud Security Controls
    Shifting Mindset on Cloud Security Controls 451 Analyst: Fernando Montenegro, Cloudvisory Speaker: Richard Eisenberg Recorded: Oct 26 2017 61 mins
    “The traditional mindset of ‘lift & shift’ is sub-optimal. Perimeter security controls don’t need to go away, but organizations need to utilize Cloud-Native controls for micro-segmentation and stronger security of cloud resources” Source: 451 Research

    In this webinar, Fernando Montenegro, Information Security Analyst of 451 Research and Richard Eisenberg, VP Client Development of Cloudvisory will outline how companies can successfully transition to optimal Micro-segmentation and Security Orchestration in cloud, hybrid cloud, and multi-cloud environments. Done correctly, this will speed up dev-ops, greatly improve security and lower operational costs.

    1. Understand network security concepts in cloud environments, including difference between perimeter and workload controls.
    2. Learn the benefits of integration between workload security controls and DevOps processes.
    3. See Cloudvisory's approach to workload security with a demo covering key use cases such as discovery, orchestration, micro-segmentation, and auto-remediation.

    About Cloudvisory:
    Cloudvisory continuously discovers and visualizes multi-cloud infrastructures across providers like AWS, Azure, OpenStack...in real-time. It orchestrates and provisions immutable security policies with 24x7 audit and compliance.
  • Understanding Software Capitalization: A Multi-Perspective Approach for a PMO
    Understanding Software Capitalization: A Multi-Perspective Approach for a PMO Donna Fitzgerald Executive Director, Nimble PM & Jim Tisch, CA Technologies Recorded: Oct 26 2017 60 mins
    Join us for a discussion on a modern capitalization framework to comply with the requirements of SOP 98.1. We will discuss a common-sense, risk-aware approach that works with any software development method for project-oriented work. Once capitalization starts, the PMO will need to be able to show evidence of appropriate financial controls over the project. In this webinar, seasoned PPM and strategy execution expert Donna Fitzgerald explains in detail a framework for modern capitalization. Join Donna to learn:

    •Why the Modern PMO should be deeply involved in the portfolio process
    •Why project managers need to understand what value their software project is designed to deliver.
    •How to eliminate confusion around SOP-98.1
    •How to understand capitalization from an accounting perspective

    Gain key takeaways to apply in your organization today when applying best practices to software capitalization. Don’t miss this opportunity to learn best practices and recommendations to ensure your organization receives the highest possible value in the new world of digital business.
  • First Impressions are Everything with the Employee Experience
    First Impressions are Everything with the Employee Experience Adam Mason, Tom Sweeney, Meghan Lockwood Recorded: Oct 24 2017 39 mins
    Dealing with Employee Onboarding, Tracking, and Provisioning in the Digital Revolution - or Something Better...

    What if you could consumerize the Employee Service experience?

    Making onbaording a breeze for new employees, perhaps even increasing your employee satisfaction score? It's a no brainer right?

    There are a lot of platforms who promise they have the "right recipe" when it comes to HR delivery. Finding out the truth behind a platform can be just as scary as implementing one!

    That's why on Tuesday, October 24th, you should join Adam Mason, VP of Solutions and Innovation, and Tom Sweeney, Bussiness Process Consultant, of Acorio for our October webinar. They'll cover ServiceNow's new product, HR Service Delivery, and help you understand the platform's onboarding experience and what success it can bring to your company's future (and current) employees.

    Find out if your onboarding experience is working.
  • Making technology projects succeed
    Making technology projects succeed Micah Garside-White & Ken Laufmann Recorded: Oct 24 2017 26 mins
    25% of technology projects fail outright, 20-25% don’t show any ROI, and as much as 50% need massive reworking by the time they are finished.
    Join our open forum, and ask questions as we walk you through what it takes to have a successful a Ticketing Solution. Hear tips, tricks and horror stories from the best.
  • Delivering Leading Edge Products in Leading Edge Ways
    Delivering Leading Edge Products in Leading Edge Ways Andy Jordan, Roffensian Consulting Inc. and Jim Tisch, CA Product Marketing Nov 28 2017 6:00 pm UTC 60 mins
    New product development or NPD has never been more important. In today’s technically driven corporate environment the ability to launch the right products, with the right market positioning, at the right time and at the right price point is critical. But how do organizations ensure they can do that consistently well? Join industry expert Andy Jordan and CA’s own Jim Tisch as they consider:

    •How to leverage Project Portfolio Management or PPM concepts to improve NPD
    •The importance of whole lifecycle management
    •Active pipeline management to ensure optimal alignment
    •The importance of resource and project management to drive results

    Don’t miss this engaging and thought-provoking webinar and improve the most critical aspect of your business today
  • Transforming the Student Experience: A One-Stop Solution for Digital Natives
    Transforming the Student Experience: A One-Stop Solution for Digital Natives Adam Mason, Sheila Pickett, Meghan Lockwood Nov 30 2017 6:00 pm UTC 60 mins
    The mandate to drive digital transformation has finally hit the realm of Higher Education, specifically targeting the “Ed Tech” universe. From the application process up until graduation, colleges and universities are dealing with a student body who have needs and demands that are very different from those of students who graduated even a decade ago. Think about it: the freshmen walking onto campus today have all grown up as consumers within an online community. They don’t just appreciate an intuitive, well-organized web experience, they expect one.

    ServiceNow aids schools in two ways: the platform makes it cheaper, faster, and easier for students to navigate their student portals, and for universities to integrate and consolidate all of their disparate systems. With its intuitive interface, ServiceNow helps higher ed institutions to step away from the dark ages of spreadsheets and un-trackable requests, and instead provide their students and alums with an organized and pleasant web experience.
  • The Millennial Workforce
    The Millennial Workforce Timothy Lietz, Director of Risk Advisory Services, Experis Finance Dec 5 2017 5:00 pm UTC 60 mins
    The Millennial Generation is one of the five generations in today's workforce and now, also the largest! Learn what motivates this powerful generation as they move into leadership roles and mold the future direction of organizations they work within.

    This informative webinar will provide an in-depth look at the Millennial workforce and cover the following aspects of this new generation:
    •A look at the five generations interacting in today's workforce
    •An overview of Millennial Generation characteristics
    •Management tips for all generations to consider
    •Current examples of leading and mentoring Millennials
    Whether you lead Millennials today, have them as teammates or colleagues, or you report to one, this session provides insight into what motivates this powerful generation and the ways they will change our workforce over the coming years.
  • Expressing technology using business terms
    Expressing technology using business terms Andrew Bird, Chief Digital Officer & EA Visionary Dec 6 2017 1:00 pm UTC 45 mins
    Technology is a tool, pure and simple. It’s part of a capability that along with people and processes that solves a business challenge.
    However, all too often the justification falls short and budgets are not approved.

    In this talk, Andrew Bird describes how he presents technology in business terms. How to relate the new world in an irresistible way.
    It's all very well having a great idea, but if you can't justify the benefit you may be unlikely to get the budget.
  • Digital Transformation in Banking: How Network Connectivity Reduces Complexity
    Digital Transformation in Banking: How Network Connectivity Reduces Complexity Mach Flinn, Manager, Financial Services Solutions Consulting, OpenText Dec 6 2017 7:00 pm UTC 60 mins
    As companies seek to improve cash flow, achieve greater cash visibility, consolidate their bank relationships, increase straight through processing, and reduce bank fees and costs, treasurers are undertaking strategic digital transformations of their financial, IT and business operations. Part of that transformation should include an examination of whether their network connectivity is hampering the process.

    In this webcast, OpenText will review its own treasury transformation journey and describe how, by leveraging the capabilities of its Business Network division, it was able to speed up its connectivity to banks and achieve higher STP rates and better cash visibility across its global banking system. We will review the challenges of corporate to bank integration and the solutions that OpenText can provide.

    About our presenter:

    Mach Flinn has over 30 years of B2B electronic commerce experience, and has been working directly with corporate treasury services, banks, and other Financial Services companies across North America, Asia and Europe. With more than 3 decades of global experience in the industry, Mach mentors a team of experienced B2B integration consultants who define solutions that provide integrated connectivity between corporations and their FinServ providers across a variety of banking products, including Treasury Services, Trade, and Securities.
  • 12 Predictions for ServiceNow in 2018 - The Experts Weigh In
    12 Predictions for ServiceNow in 2018 - The Experts Weigh In Ellen Daley, Ian Clayton, Ross Rexer, Adam Mason, Brian Murphy, Jeremy Mandle, Richard Norton, Nick Nash, Meghan Lockwood Dec 12 2017 6:00 pm UTC 60 mins
    Our Experts Weigh In: What ServiceNow trends should you look for in 2018?

    On Tuesday, December 12th, 1:00 PM EST, 10:00 AM PST, join our panel of ServiceNow enthusiasts for a virtual roundtable as they share their predictions for where ServiceNow is going in 2018.

    - How is Artificial Intelligence going to increase your productivity?
    What does ServieNow's aquisition of Qlue and SkyGiraffe mean for its customers?
    - Submit your own questions and network with peers online and get key insights of what other companies are planning for (and prioritizing) in 2018.
  • Transforming to DevOps: Are You Ready for It? (Why You Should Be)
    Transforming to DevOps: Are You Ready for It? (Why You Should Be) Dennis Baldwin Dec 12 2017 6:00 pm UTC 60 mins
    DevOps is a logical extension for many businesses’ Agile culture. Companies embrace DevOps to increase release cadences, establish release predictability and consistency; and creating data transparency for regulatory compliance.
    With DevOps transformation comes increased pressure for business, IT, and operations to collaborate, automate process workflow, enable a continuous quality environment, and create repeatable process performance.
    In this session, Dennis Baldwin covers what to consider in DevOps process and automation, outlines common steps, resource involvement, risks, DevOps best (and worst) practices, and what’s next in DevOps transformation.
    Webinar attendees will learn:
    •What DevOps is and what it isn’t
    •DevOps process vs. automation transformation
    •What and who is involved with initiating DevOps
    •DevOps transformation culture attributes and risks
    •DevOps best and worst practices
    •DevOps industry direction
  • The SAFe® Way to Transform your Established Dev Organization
    The SAFe® Way to Transform your Established Dev Organization Dean Leffingwell, Scaled Agile, Inc & Ashok Reddy, CA Technologies Dec 14 2017 6:00 pm UTC 60 mins
    Can your entire organization be agile? Hint: Yes

    If your organization says it too large or has too many legacy systems to take on an agile transformation, this webinar may change your mind. We’ll dig into how the Mainframe Business at CA Technologies, the founding product of our 40 year old company, embraced the Scaled Agile Framework (SAFe®) to help improve product quality, drive innovation, and create a culture of empowered teams.

    Join Dean Leffingwell, Founder of Scaled Agile, Inc and creator of SAFe®, and Ashok Reddy, General Manager of the Mainframe Business Unit at CA Technologies, to discuss how traditional, mission critical systems, with little room for risk, can push the boundaries of scaling agile and be the leaders for transformation across an organization.

    Since aligning 74 teams to the Scaled Agile Framework over the past eight quarters, the Mainframe Business Unit has:
    •Shipped 56 new product releases with zero defects
    •Reduced the defect backlog by 45%
    •Reduced the support backlog by 44%
    •Deployed 3 new, organically-driven products

    SAFe® is a registered trademark of Scaled Agile, Inc
  • Designing a Distributed Application Using DDS QoS
    Designing a Distributed Application Using DDS QoS Larry Johnson, OMG Vice President; Adam Mitz, Principal Software Engineer at Object Computing, Inc. Jan 17 2018 3:00 pm UTC 60 mins
    DDS Technical Overview Series - Part IV: The OMG Data Distribution Service provides a diverse set of Quality of Service policies. Strategic use of these QoS policies enables intelligent behavior in middleware and allows the application developer to focus on the domain. In this webinar, we examine one application in detail and explore how it uses DDS QoS policies to address several non-functional requirements. We'll also cover the trade-offs involved in different design choices involving DDS QoS and other DDS features. This webinar builds on the Part I and Part II webinars by examining certain QoS policies in more depth and taking a deep dive into a single application as it evolves from simple data transfer to taking full advantage of the Data-Centric Publish/Subscribe model of DDS.
  • .NET Core: Microsoft's Platform Revolution
    .NET Core: Microsoft's Platform Revolution Todd Copeland Feb 8 2018 6:00 pm UTC 60 mins
    [New Date - 2/8/2018] Todd Copeland, Experis IT Senior Director, provides an in-depth examination of .NET Core: what it is, what it isn't, and how it can power transformation for your organization. IT directors, IT managers, solution architects and software engineers – join us for this deep dive into .NET Core.
    (Rescheduled from Dec. 2017)
  • The Coming Enterprise Service Desk – How Information Technology Can Lead The Way
    The Coming Enterprise Service Desk – How Information Technology Can Lead The Way Jeff Rumburg, Managing Partner at MetricNet May 8 2018 6:00 pm UTC 60 mins
    ITIL, and more broadly, IT Service Management, is now a 31-year-old discipline. It was originally established in the UK under the government of Margaret Thatcher in 1985. For those working in IT Service and Support, the implications of this are profound. First, it means that IT support professionals have an enormous body of knowledge to draw upon for industry best practices. Secondly, it almost always means that other corporate services, such as HR, facilities, safety, etc., are far less mature than IT Service and Support. Savvy IT managers recognize this opportunity, and are increasingly taking up the challenge of providing enterprise leadership in corporate services.

    I want to challenge leaders from both IT and non-IT services to give serious thought to the role of enterprise services in your organization. This is the kind of opportunity that doesn’t come along very often. It has the potential to transform the delivery of all services in the enterprise, while saving money and improving the quality of service that your customers receive. Moreover, it can be a game changer for your career. Enterprises worldwide are in desperate need of leadership on this issue. So if you have been looking for that next big career opportunity, it may be right in front of you!