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IT Project Management

  • Securing continuous delivery pipelines: ARA and CA Privileged Use Governance
    Securing continuous delivery pipelines: ARA and CA Privileged Use Governance Scott Willson - Product Marketing Director, Release Automation at CA Technologies Recorded: Jun 28 2018 36 mins
    As the world becomes increasingly interconnected, the opportunities for data breaches have risen proportionately. This webcast explains how CA Privileged User Governance (CA-PG) provides the functionality required to safeguard businesses from unauthorized access and breaches.

    This recording was made prior to the acquisition of Automic by CA Technologies; therefore, some old terminology and branding may be in place. Because the Automic Software portfolio has been retained in its entirety by CA Technologies, the content is still accurate and useful.
  • Going the Distance: Innovative Ways to Extend Your Network
    Going the Distance: Innovative Ways to Extend Your Network Teresa Hoffman, Fiber Product Business Manager Recorded: Jun 26 2018 28 mins
    According to the Cisco VNI forecast, global IP traffic is expected to nearly triple between the years 2015 and 2020. Advancements in wireless and A/V technologies are also driving up the demand for bandwidth. As buildings become more connected and more intelligent, the amount of data flowing through your network will continue to increase exponentially. Installing Cat 6A solves the bandwidth challenge in the horizontal. But what about the fiber backbone that needs to support all of those additional 10Gbps drops? And how about wireless access points or security cameras that you need to connect and power out in the parking garage that far exceed the 100 meter distance limitation? This 30-minute webinar will present several solutions for maintaining the reach you need for maximum performance while supporting an ever-increasing amount of bandwidth over your network.

    Attend this webinar if you want to learn about:
    - The evolution of the fiber backbone
    - Wireless requirements for up to 40G in new construction
    - The distances you can reach with different multimode fibers
    - A unique Berk-Tek solution for indoor/outdoor applications
  • CMDB for the Enterprise Mind
    CMDB for the Enterprise Mind Terrell Pursley, Ryan Gillespie, Meghan Lockwood Recorded: Jun 26 2018 59 mins
    Get the rundown of different audiences for the CMDB and how to achieve each of their objectives through out-of-the-box products.

    Plus, Find out...
    - Why CMDB should be your ServiceNow foundation
    - What's the roadmap to success
    - Conventional and specialized uses, including services and dashboards
    - Real-world examples of companies transforming today
  • Top 10 Ways to Fail at DevOps
    Top 10 Ways to Fail at DevOps Ron Gidron - ARA Evangelist and Product Marketing Manager at CA Technologies Recorded: Jun 26 2018 50 mins
    In this webinar, Ron Gidron discusses the Top 10 Ways to Fail at DevOps as learned from organizations around the globe.

    This recording was made prior to the acquisition of Automic by CA Technologies; therefore, some old terminology and branding may be in place. Because the Automic Software portfolio has been retained in its entirety by CA Technologies, the content is still accurate and useful.
  • Learn to Fight Cloud Sprawl and Eliminate Service Outages
    Learn to Fight Cloud Sprawl and Eliminate Service Outages Vid Sista, Director of Technology Solutions Recorded: Jun 20 2018 15 mins
    Adding automation to your IT environment is one of the best ways to fight cloud sprawl and help eliminate service outages. In this 15-minute webinar, Accudata’s Director of Technology Solutions Vid Sista will explain:

    How automation solutions enable you to proactively identify service issues
    Why cloud sprawl is a major threat to IT security – and how you can stop it
    What businesses can do to automate their IT services lifecycle
  • Part 3: Streaming Transformations - Putting the T in Streaming ETL
    Part 3: Streaming Transformations - Putting the T in Streaming ETL Nick Dearden, Director of Engineering, Confluent Recorded: Jun 20 2018 60 mins
    We’ll discuss how to leverage some of the more advanced transformation capabilities available in both KSQL and Kafka Connect, including how to chain them together into powerful combinations for handling tasks such as data-masking, restructuring and aggregations. Using KSQL, you can deliver the streaming transformation capability easily and quickly.

    This is part 3 of 3 in Streaming ETL - The New Data Integration series.
  • Der IT Brennpunkt: GDPR/DSGVO
    Der IT Brennpunkt: GDPR/DSGVO Oliver Stöeckl - Solution Strategist Recorded: Jun 20 2018 43 mins
    Datenschutz und -absicherung sind für Ihre Organisation von entscheidender Bedeutung und keine Verordnung hat weltweit weiter reichende Anforderungen als die DSGVO. Cherwell ISMS bietet eine einfache Möglichkeit, die DSGVO-Artikel Ihren Sicherheitskontrollen zuzuordnen. Darüber hinaus können Sie mit dem Incident Management die Meldefrist von 72 Stunden einhalten und die betroffenen Personen kontaktieren. Schließlich können Sie unser Self-Service-Portal erweitern, um EU-Bürgern eine einfache Möglichkeit zu bieten, Anfragen in Bezug auf Datenzugriff, Berichtigung, Löschung und Portabilität zu erstellen und zu verfolgen.
  • Rekisteröidyn oikeudet ja GDPR: Mitä tulee huomioida
    Rekisteröidyn oikeudet ja GDPR: Mitä tulee huomioida Jan Nieminen Recorded: Jun 19 2018 38 mins
    GDPR antaa rekisteröityneille laajat tietosuojaoikeudet. Rekisterin pitäjän tulee yhdessä tietojen prosessoijan kanssa toteuttaa asianmukaiset toimenpiteet oikeuksien toteuttamiseksi, sekä tehdä niiden käyttämisestä mahdollisimman helppoa. Rekisterin pitäjälle GDPR tuo mukanaan tarkat rekisterinpitovaatimukset, joihin liittyy muun muassa vastausaika rekisteröityneelle, henkilöllisyyden varmistaminen sekä suojattu viestinvaihto.

    Webinaarissa käsitellään, miten organisaatiot saavat etumatkaa kiristyvien tietosuojaoikeuksien hallinnassa käyttäen apuna tietosuojaohjelmistojen tarjoamaa automatiikkaa pyyntöjen vastaanottamissa, prosessoinnissa sekä kommunikoinnissa rekisteröityjen kanssa.

    Jan Nieminen (Account Executive, CIPP/E, OneTrust) is sales and marketing oriented cloud enthusiast. Jan is experienced with helping customers to understand the best solution for them. Jan sees future in cloud technologies and want to take everybody there along with him.
  • Business Outcome Management – The Undervalued Business Priority
    Business Outcome Management – The Undervalued Business Priority Andy Jordan, Roffensian Consulting Inc. and Jim Tisch, CA Product Marketing Recorded: Jun 14 2018 54 mins
    It’s not enough to say you are focused on achieving business outcomes, you have to actually run your business that way

    There has been a lot of focus recently on shifting the focus of portfolio management from project outputs to business outcomes. It’s an important evolution, but how do organizations achieve it? In this webinar industry expert Andy Jordan and CA’s Jim Tisch discuss the concept of business outcome management, exploring the following key areas:

    •The challenge of managing outcomes when there are so many unknowns
    •Elements of business outcome management
    •Integrating business outcomes with the organization

    Andy and Jim will not only explain how business outcome management works, and why it’s crucial, they’ll provide attendees with practical tools to begin improving the quality of outcome management in their own businesses. Don’t miss the opportunity to kick start your strategic performance, sign up today!
  • Vaikuta minuutissa!
    Vaikuta minuutissa! Marsa Bäck Recorded: Jun 14 2018 55 mins
    Hyvä puheenvuoro vie asioita eteenpäin ja luo edellytyksiä tulokselliseen toimintaan. Oman asiantuntemuksen tiiviillä ja napakalla esittämisellä voidaan vakuuttaa kuulija. Webinaari antaa osallistujalle välineitä rakentaa vaikuttava puhe ja auttaa osallistujaa havaitsemaan kuulijoihin vaikuttavia tekijöitä.

    Osallistuja

    - oivaltaa nasevan aloituksen ja dynaamisen lopetuksen merkityksen
    - havaitsee kuulijoihin vaikuttavia tekijöitä
    - saa tietoa vaikuttamisesta

    Keskeisiä sisältöjä

    - kuinka vakuuttaa ja vaikuttaa viestinnällään
    - naseva aloitus, motivoiva rakenne ja dynaaminen lopetus
    - mielenkiinnon herättäminen
    - sanaton viestintä osana vaikuttamista

    Valmentaja Marsa Bäck on kouluttanut yli 45 vuoden ajan. Hänen rautainen kokemuksensa ja erikoistuminen niin äänenkäytön kuin esiintymistaidon valmentamiseen, on auttanut lukuisia ihmisiä ja yrityksiä parempaan vuorovaikutuksen osaamiseen.

    Aihepiirin valmennukset löydät Oppia.fi:stä.
  • Time Management for Better Cost Oversight
    Time Management for Better Cost Oversight Shannon Thoke, Director of CA Recorded: Jun 14 2018 31 mins
    Often, time management is seen as “big brother” to individual contributors. However, the information gathered from time entry provides valuable cost oversight to an organization. Not only can accurate time capture help to ensure accurate cost tracking, but it can assist in capitalizing work and creating innovation tax credits to help an organization’s bottom line. This session will show company’s how to accurately capture timesheets and use this information from a financial perspective.
  • PPM Community Webcast Team Work on Task Boards
    PPM Community Webcast Team Work on Task Boards Michelle Templeton, Sr Principal Consultant, (CA) and Steve Judge, Principal, Business Development (CA) Recorded: Jun 13 2018 25 mins
    CA PPM Task Boards enable you to create a visual task list in minutes. For each project, set your own process flow, assign staff to tasks and prioritize work. Keep all team members in synch and share your plans with other groups and executives.
  • Community Webcast Run Eye Opening Reports
    Community Webcast Run Eye Opening Reports Shannon Thoke, Director of CA PPM Recorded: Jun 13 2018 45 mins
    Learn about advanced reporting in CA PPM, including sharing reports, mixing formats and customizing dashboards. Make better decisions with your data.
  • Webinar Project Management Your Way A New Role Based Experience
    Webinar Project Management Your Way A New Role Based Experience Shannon Thoke, Director of CA PPM Recorded: Jun 13 2018 39 mins
    Come and see how the new project manager experience in CA PPM helps you keep team members informed, track down people and remove obstacles to ensure project confidence. Get an up-close view of the new project management capabilities in CA PPM.
  • PPM Webinar - Modern Resource Mgmt
    PPM Webinar - Modern Resource Mgmt Douglas Page, Advisor, CA Recorded: Jun 13 2018 40 mins
    Many PPM apps force resource managers to navigate through multiple screens or create workflows just to see what people are working on—rendering the data unreliable. The new CA PPM lets you optimize staff utilization across the entire company with a single solution. Come and see for yourself.
  • Herkkyys yrityksen voimavarana
    Herkkyys yrityksen voimavarana Suvi Savolainen Recorded: Jun 13 2018 62 mins
    Herkkien ihmisten yleinen ongelma on se, että he vertaavat itseään muihin ympäristöönsä ja kokevat huonommuutta siitä, etteivät porskuta yhtä järkähtämättömästi eteenpäin kaikissa tilanteissa kuin muut näyttävät tekevän. Heihin kun vaikuttavat ympäristö, piileva ryhmädynamiikka, ääneen sanomattomat tunteet, muiden käsittelemättömät sotkut ja dramaattiset tilanteet. Herkät ylittävät omia rajojaan yrittäessään käyttäytyä mahdollisimman "normaalisti", ajautuen usein toistuvasti kierteeseen, jossa pitää vetäytyä syrjään tasapainottumaan tilanteista. He voivat näin antaa itsestään vääränlaisen vaikutelman ailahtelevaisuudesta, pidättäytyvyydestä ja pelokkuudesta.

    Tule kuulemaan tähän webinaariin siitä, miten näitä herkkiä ihmisiä voisi hyödyntää tärkeänä lisäarvon tuottajana työyhteisössä! Kerron casejani, joissa tilanteita ollaan saatu edistettyä hienoon suuntaan.
  • Turbocharge Your Metrics With Benchmarking!
    Turbocharge Your Metrics With Benchmarking! Jeff Rumburg, Managing Partner at MetricNet Recorded: Jun 12 2018 64 mins
    Industry data shows that support organizations that conduct annual benchmarking are far more likely to achieve world-class performance. Yet fewer than 20% of all support groups engage in benchmarking. In this session, you’ll review performance data from more than 200 support organizations, as well as several case studies that show how your peers have harnessed benchmarking to quantify performance, draw industry comparisons, identify performance gaps, and define the actions necessary to optimize efficiencies.
  • Ask an Agile Expert Virtual Discussion
    Ask an Agile Expert Virtual Discussion Laureen Knudsen, Executive Management, Agile Advisor Recorded: Jun 12 2018 56 mins
    Here's your opportunity to ask an agile expert. Every organization undergoes different pain points during their agile transformation. We've been a part of many of those transformations, and our experts can offer insights and best practices for your organization to overcome those pain points. Join Laureen Knudsen, Advisor, Executive Management at CA Technologies, agile expert and co-author of Modern Business Management: Creating a Built-to-Change Organization and resident agile expert, on Tuesday, June 12, for your opportunity to ask the questions on your mind as your organization starts, expands and scales agile across multiple teams and departments.
  • Creating people-centered organizations that bring humanity, meaning, and purpose
    Creating people-centered organizations that bring humanity, meaning, and purpose Joanna Barclay Recorded: Jun 8 2018 65 mins
    In this webinar you will learn the ABC’s of cultural transformation, a blueprint for cultural change, and find out HOW to engage the intellect and emotions, the head and the heart, to build a high performing workplace.

    “Conscious Culture is written for managers who wish to gain tools and techniques to achieve high performance by inspiring staff, through the alignment of organizational culture, values and ethics, with those of employees. An excellent read!” Dale Forbes, Director, Industry Canada

    Learning Outcomes:
    - The value of cultural capital, the new business paradigm of the 21st century, to attract, engage, and retain high performers;
    - Understand how cultural transformation tools that map, measure and manage corporate culture as a competitive advantage and capital resource.
    - The cost of entropy and lost productivity due to frustration, fear and dysfunction, on the bottom line.
    - Transformational facilitative leadership and how to transform personal excellence into organizational excellence.
    - The 9 steps to building a high performing workplace, a methodology that includes the preparation and implementation phases of the whole system change process to lead the alignment of personal values, organizational values, systems and processes, and vision and mission.

    Joanna Barclay is an author of Conscious Culture, Global Keynote Speaker, and Corporate Leadership Consultant with over 30 years of organizational development experience in America, Europe and Asia, She will share a wealth of practitioner knowledge, case studies and best practices.
  • Achieving End-to-End Continuous Delivery
    Achieving End-to-End Continuous Delivery Scott Willson - Product Marketing Director, Release Automation at CA Technologies Recorded: Jun 7 2018 39 mins
    Listen to Scott Willson, Product Marketing Director of Release Automation for the automation unit at CA, as he reveals a more balanced DevOps view in which an end-to-end deployment pipeline can include both development processes and delivery processes at enterprise scale.
  • Part 2: Steps to Building a Streaming ETL Pipeline with Apache Kafka® and KSQL
    Part 2: Steps to Building a Streaming ETL Pipeline with Apache Kafka® and KSQL Robin Moffatt, Developer Advocate, Confluent Recorded: Jun 6 2018 60 mins
    In this talk, we'll build a streaming data pipeline using nothing but our bare hands, the Kafka Connect API and KSQL. We'll stream data in from MySQL, transform it with KSQL and stream it out to Elasticsearch. Options for integrating databases with Kafka using CDC and Kafka Connect will be covered as well.

    This is part 2 of 3 in Streaming ETL - The New Data Integration series.
  • Service Provider infrastructure evolution trends
    Service Provider infrastructure evolution trends Al Sadowski, Research Director of Voice of the Service Provider Recorded: Jun 5 2018 55 mins
    Service Providers are no longer just purveyors of compute and storage; they are now seen as partners for services beyond basic infrastructure and key allies in hybrid architectures. As such, vendors are now paying more attention to this increasingly important buying center.

    451 Research launched Voice of the Service Provider to both qualify and quantify buying behaviors, business drivers and strategic priorities for the expanding universe of public cloud providers, hosters, MSPs, Telcos, Systems Integrators, SaaS companies, and Colos.

    Join 451 Research’s Al Sadowski, Research Vice President for Voice of the Service Provider, to see highlights from the inaugural Voice of the Service Provider Q1 2018 survey, and learn:

    •The top service providers pain points
    •Which architectures service providers will use next for compute, storage, and networking
    •The areas where service providers are expanding services geographically
    •The resources service providers turn to when they run out of datacenter floor space or power
    •How service providers leverage emerging technologies like GPUs, Blockchain, machine learning/AI, Microservices, and IoT
  • Automating Oracle Financial Close
    Automating Oracle Financial Close Tony Beeston - Product Marketing Manager CA Automation Recorded: Jun 5 2018 55 mins
    Do your month-end close processes take days to complete? Do errors frequently appear in your reports? This webcast describes how automating your Oracle Financial Close systems introduces the agility needed by the digital age.
  • Projektin sidosryhmät – projektin tärkeä voimavara!
    Projektin sidosryhmät – projektin tärkeä voimavara! Sami Lumpola Recorded: Jun 1 2018 39 mins
    Miten johdat ja toteutat menestyksellisesti erilaisia projekteja? Sidosryhmien hallinta on olennainen osa projektia. Sidosryhmien tuen avulla voit nopeuttaa projektin läpiviemistä merkittävästi, varmistaa kriittisten resurssien saatavuuden projektin käyttöön sekä vaikuttaa etukäteen projektin lopputulemana syntyvien muutosten käyttöönottoon organisaatiossa.

    Tule webinaariin syventämään tietämystä projektin sidosryhmistä. Webinaarissa kuullaan projektin sidosryhmien tärkeydestä sekä tarjotaan konkreettisia esimerkkejä keinoista, joiden avulla voidaan löytää ratkaisuja yllättäviinkin sidosryhmähaasteisiin.

    Webinaari on suunnattu henkilöille, jotka haluavat kehittää valmiuksiaan projektien johtamisessa ja ohjaamisessa. Webinaari hyödyttää mm. projektipäälliköitä sekä projektijohtajia, jotka tarvitsevat työkaluja sidosryhmien hallintaan.

    Sami Lumpola on monessa sopassa keitetty kokenut projektitiimien vetäjä, joka näkee luottamussuhteiden rakentamisen tärkeänä ja kiinnostavana niin työelämässä kuin vapaa-ajalla. Tiiminvetäjänä hän on usein saanut kiitosta sujuvasta yhteistyöstä ja projektien määrätietoisesta läpiviemisestä.

    Samin osaamisalueisiin kuuluvat tuotteiden hallinta elinkaaren päästä päähän, prosessien kehittäminen ja uuden liiketoiminnan suunnittelu ja käynnistäminen sekä liiketoiminnan vaativien integraatioprojektien johtaminen.
  • Is a Global Business Service Strategy the new ServiceNow Frontier?
    Is a Global Business Service Strategy the new ServiceNow Frontier? Ellen Daley, Ross Rexer, Grant Pulver, Meghan Lockwood Recorded: May 30 2018 60 mins
    The Executive Corner: Strategies to accelerate your transformation to world-class Employee Services.

    - Find out how leading organizations are centralizing helping employees as they do customers, with a one-stop place to get all services from HR, finance, facilities, and more
    - Learn to recognize if your firm is ripe for leveraging ServiceNow to power your shared service initiative
    - Delight employees and free professional staff for more value-add activities
    - Drive Digital Transformation with lean and 6 Sigma underpinnings with ServiceNow
  • Right Shift, Left Shift, No Shift: How Not to Lose Your Job in a DevOps/CD World
    Right Shift, Left Shift, No Shift: How Not to Lose Your Job in a DevOps/CD World Scott Willson - Product Marketing Director, Release Automation at CA Technologies Jul 17 2018 9:00 am UTC 45 mins
    "You think you understand the situation, but what you don't understand is that the situation just changed."
    - Putnam Investments advertisement

    In today's digital economy there's a lot of communication about how companies will become obsolete and close their doors if they don't adapt and change. It turns out this is true for IT professionals as well. 

    For over two decades, IT Operations has mostly stayed the same. Professionals would rack and stack servers, physically wire networks and configure firewalls, and run a script here and there to address a service ticket. This world is dramatically changing! The world of server computing has evolved so that physically tinkering with hardware is quickly approaching obsolescence. The trend that has been growing and the technical direction that makes the most sense when describing and dealing with cloud resources is code. 

    In this webinar, we discuss the skills and thinking that will be necessary to keep your job as companies, methodologies, and best practices all shift left. We aim to help you make a smart transition. No IT professional need to lose their job if they're willing to adapt and to learn.
  • 5 Things To Consider: Ensuring Your ITSM Tool Supports Digital Transformation
    5 Things To Consider: Ensuring Your ITSM Tool Supports Digital Transformation Stephen Mann, Principal Analyst, ITSM.tools and Chuck Darst, Product Marketing, Cherwell Software Jul 17 2018 11:00 am UTC 60 mins
    At the top of every CIO’s agenda: Digital Transformation. That’s a massive undertaking, so why not start with the essentials - ensure your ITSM tool supports today’s most modern requirements. Think of it as enterprise service management through a digital transformation lens. Join Stephen Mann as he shares 5 ways your ITSM tool must support digital transformation.

    Stephen is Principal and Content Director at the ITSM-focused industry analyst firm ITSM.tools. He is also an independent IT and IT service management marketing content creator, an Associate Analyst at IT industry analyst firm Ovum, and a frequent blogger, writer, and presenter on the challenges and opportunities for IT service management professionals.
  • How to Unlock your Data to Empower your Organization
    How to Unlock your Data to Empower your Organization Treb Gatte from Tumble Road and CA’s Marc Leijten Jul 17 2018 1:30 pm UTC 60 mins
    The pace of business is accelerating and the difference between market leaders and everyone chasing them is often their ability to make decisions faster than their competition.

    Integrating a modern BI tool, like Microsoft Power BI, with a market leading PPM suite creates a game-changing engine that provides insight into the ongoing activities to accomplish your strategy. Insights that can steer and level-up your company in today’s ultra-dynamic market place.

    Join Treb Gatte from Tumble Road and CA’s Marc Leijten to discuss the power of data insight, and to discover how the combination of two market leading tools can take your organization to the next level of project execution.

    During this webinar we’ll discuss:

    •Why single-source reporting could be costing your business up to $200k a year
    •How powerful analytics can transform your company’s data
    •How to connect business intelligence and project execution analytics to identify opportunities and counter competitive threats
    •How to excite your users and stakeholders with easy access and intuitive presentation of information for effective decision making
    •Power BI hints and tips
  • CA Agile Central + CA PPM: Linking Investment Planning to Work Orchestration
    CA Agile Central + CA PPM: Linking Investment Planning to Work Orchestration Laureen Knudsen, Agile Expert, and Lisamarie Manso, PPM Expert Jul 17 2018 5:00 pm UTC 60 mins
    As a CA PPM customer, you have a good handle on the work across your portfolio, but what about your agile work specifically? Agile work, and how that work connects to the overall business strategy is extremely important in understanding the value your entire organization is delivering to the market. To get there, your organization needs to build a cohesive, strategic plan—just one. Not one for different initiatives, or different teams, or different types of investments.

    Join us on July 17th at 10 am PT | 1:00 pm ET for the “Agile Central + PPM: Linking Investment Planning to Work Orchestration” webinar, as CA executive advisor and agile expert Laureen Knudsen and CA PPM expert, Doug Page discuss how such an approach needs to be built, and how to do it with CA Agile Central and CA PPM solutions. They'll also cover:

    -The need for an integrated portfolio to deliver all goals, driven only from the top
    -The importance of a cohesive view of all work regardless of type
    -The role of key leadership, finance and PMO roles in making a realistic plan
    -How to ensure project work (traditional, hybrid and agile) is managed effectively
    -How to handle plan and portfolio adjustments with minimal disruption

    Register for this webinar and learn how to make smarter decisions, in less time, delivering the kind of data insights and portfolio performance your executives expect and your business needs.
  • Hot Topics for Internal Audit
    Hot Topics for Internal Audit Tim Lietz and Ed Williams of Experis Finance Jul 18 2018 4:00 pm UTC 60 mins
    Experis Finance is pleased to announce the first of our Hot Topics Series for Chief Audit Executives and their teams. Our goal is to provide you with a series of webinars that provide practical insights on topics of interest to internal audit professionals. Our first session will cover Agility and preparing for Robotic Process Automation.

    The webinar will provide participants with the following learning objectives:

    •Define Agility in the context of Internal Audit
    •Share pragmatic insights in how to define and execute an Agile transformation
    •Discuss RPA and in practical terms as companies begin to assess, plan and implement
    •Highlight the role of audit in assessing the overall RPA plan
    •Link the opportunities of RPA to the concepts of Agile Auditing

    Presented by:
    Tim Lietz – CIA, CRMA, MBA
    Regional Director, Risk Advisory Services
    Experis Finance

    Ed Williams CIA, CRMA
    Sr. Manager, Risk Advisory Services
    Experis Finance
  • Re-Inventing IT Service Management with Artificial Intelligence
    Re-Inventing IT Service Management with Artificial Intelligence Rich Graves, Director of Product Management @ ServiceAide Jul 18 2018 6:00 pm UTC 45 mins
    Artificial Intelligence has finally come to IT Service Management in the form of a Virtual Agent that can act as a Level-0 analyst. This webinar will explain how Luma, a virtual agent can perform the duties of a Level-0 technician, freeing organizations from the high cost of manning a help desk and providing round-the-clock support. You will see Luma in action, automating self-service, guiding users to create actionable tickets, performing knowledge lookups, and automating tasks such as reset password. Users stay informed of ticket status and can provide feedback whenever and wherever they are through the channel of your choice. Since a Level-0 tech should also unburden senior techs, you’ll see how Luma helps level-2 technicians improve their productivity by managing and assigning tickets, automatically following up with users, and enabling users to access and update ticket information without a human technician in the loop. Finally, see the no-coding tools available to create unique capabilities for your organization if the 200+ out of the box skills need to be extended.
  • 3 Challenges of Distributed Agile Retrospectives & How to Solve Them
    3 Challenges of Distributed Agile Retrospectives & How to Solve Them Michael Ball-Marian, Agile Expert at CA Technologies Jul 19 2018 5:00 pm UTC 60 mins
    Of all the Agile practices, none is more foundational than the inspect & adapt cycle of the retrospective. Even if you struggle with every other aspect of Agile, if you consistently engage in productive retrospectives, you will get better.

    Industry surveys and studies suggest that 80% or more of Agile organizations have at least some distributed teams. Most of the traditional retrospective methods assume that all team members are co-located.

    Running effective retrospectives for distributed teams presents unique challenges, but also, potentially, some great advantages. In this webinar, Agile coach and Instant Agenda co-founder Michael Ball-Marian will discuss the three greatest challenges to running distributed Agile retrospectives and how to solve them. Michael will share a variety of tips and techniques that you can use in any retrospective, co-located or distributed. Finally, he’ll present a few ways in which a distributed retrospective can actually be better than a co-located one.
  • 10 Questions on ServiceNow with Acorio Experts
    10 Questions on ServiceNow with Acorio Experts Ajay Gautam, Damian Broccoli, Jared Romaine, Juliet Acuff, Meghan Lockwood, Ryan Dinwiddie, Sean Duhaime Jul 24 2018 5:00 pm UTC 60 mins
    This panel discussion will feature leading experts from various departments inside Acorio, bringing tactical experience and strategic vision to help you guide your ServiceNow journey today. Learn from Acorio’s hundreds and hundreds of successful go-live’s – and pick the experts’ brains about their experiences in the ServiceNow trenches.
  • The Portfolio Driven Organization
    The Portfolio Driven Organization Andy Jordan, Roffensian Consulting Inc. and Jim Tisch, CA Product Marketing Jul 24 2018 5:00 pm UTC 60 mins
    Portfolio management has become more important in recent years, but for most organizations it’s still a tool they use to support other strategic processes. Industry expert Andy Jordan doesn’t think that’s enough, and in this webinar he explains the concept of a portfolio driven organization. This puts portfolio management at the heart of everything the organization does including:

    - Investment planning and management
    - HR and development strategies
    - Technology strategy
    - Organizational capacity and capability planning

    In Andy’s usual upbeat and thought-provoking style, he’ll explain why portfolio management needs to be the hub of all strategic work in progressive organizations, and he’ll provide attendees with practical tools to start evolving their organization. Don’t miss out, register now.
  • Industrial IoT: What is Missing and What is Next?
    Industrial IoT: What is Missing and What is Next? Ian Hughes, Senior Analyst IoT Jul 26 2018 3:00 pm UTC 60 mins
    451 Research has covered the adoption of Industrial IoT for several years, and it is a significant area to consider both for existing IT providers and for those industries looking to automate further. IIoT has significant long-term equipment installations, brownfield sites, as well as major new installations adopting all of the latest technology, under its umbrella. This area also has the ongoing organizational struggles between Operational Technology (OT) and IT, making projects more complicated to build and deploy. There are also some noticeable gaps in the approaches to IIoT and its related technologies that may not have been dealing with adequately.

    During this webinar, Ian Hughes, Senior Analyst for IoT, VR and AR at 451 Research, will describe the current state of play of IIoT and then introduce some key challenges and opportunities in the future. He will touch on the challenge of defining architectures in IIoT, and testing and implementing solutions. He will further highlight the importance of uniting OT and IT and the role of people in what is often portrayed as a pure automation play, as well as cover how front-line workers will need to engage with IIoT on the shop floor, using tools such as Augmented Reality (AR) to get the full benefit of this digital transformation wave.

    The webinar will be of use to those in the IT industry who will benefit from the OT perspective and vice versa.
  • Service Incident Remediation - Automation
    Service Incident Remediation - Automation Yucem Cagdar - PreSales Manager, CA Automation Jul 30 2018 7:00 am UTC 60 mins
    “Is your IT service desk faced with heavy workload, increasing costs and unsatisfied end users?
    To be fast, automate simple and redundant tasks or tickets. This saves you time and optimizes your costs, while at the same time increasing end-user satisfaction and improving your success rate. Moreover, it means you can invest time and resources into higher priority business-critical tasks and incidents.
  • Easy. Say Goodbye to Excel with ServiceNow CMDB with Discovery
    Easy. Say Goodbye to Excel with ServiceNow CMDB with Discovery Mike Bledsoe, Advisory Solutions Consultant at ServiceNow Jul 31 2018 4:00 pm UTC 15 mins
    Configuration Management Database (CMDB) conjures thoughts of Excel (manual entry—blah); it’s so cumbersome. But what if you could make it easier—automated, cloud based—and proactively eliminate service outages?

    Join our 15-minute webinar with ServiceNow Advisory Solutions Consultant Mike Bledsoe as he discusses common-use cases that prove the value in effective CMDB with ServiceNow’s Discovery solution. We’ve already started seeing how this is changing IT departments’ lives—there’s a reason why ServiceNow is Forbes’ #1 most innovative organization in the nation.
  • Driving DevOps Success with Continuous Integration
    Driving DevOps Success with Continuous Integration Andrés Pérez, Enterprise Solutions Architect, Hitachi Vantara Jul 31 2018 5:00 pm UTC 60 mins
    This webinar will be the first in a series focusing on DevOps and how it can help to create an environment in which builds, tests, and releases of software solutions can be done with more ease and reliability.

    Our presenter Andrés Pérez, who is an Enterprise Solutions Architect for Hitachi Vantara, will be covering:

    What is DevOps?
    - Lifecycle
    - Maturity & Phases
    - Challenges & Goals

    Focus on Continuous Integration
    - Lifecycle Diagram
    - Solution Repository
    - Testing
    - Handling CI

    Along the way we will also explore the various components and technical requirements necessary to install and upgrade the platform.
  • Building for Portfolio Success
    Building for Portfolio Success Andy Jordan, Roffensian Consulting Inc. and Jim Tisch, CA Product Marketing Aug 8 2018 5:00 pm UTC 60 mins
    Today’s organizations are subjected to constant pressure to change. From customer demands to threats from competitors to new technology realities, the only constant is the demand to do more. In this environment organizations can’t just work to succeed, they must be built to succeed. In this webinar industry expert Andy Jordan explores the portfolio success infrastructure. He will cover the role of:

    A single owner driving all strategic activity
    An integrated long-term vision connecting all work
    Modern business management approaches
    The optimal PMO model

    In this webinar you’ll see how each of these different elements needs to combine to form an effective environment for portfolio success and Andy will provide practical tools to help you build the roadmap for integration in your organization.
  • Can your data infrastructure support AI marketing?
    Can your data infrastructure support AI marketing? Michelle Goetz, Principal Analyst, Forrester Aug 9 2018 5:00 pm UTC 60 mins
    Are you AI-ready? You need to be. Artificial intelligence marketing applications are delivering on their promise to source new insights to grow your business fast, AI technology is becoming available to any company looking for a competitive edge, and now’s the time to move, if you want to stay ahead of the curve.

    But the challenge is not just in defining an AI strategy; it requires developing the infrastructure to support it.

    Should you be developing in-house, or look to available technology and collaborate with outside experts? Keep deployment on-premise, or reach for the cloud? Can your current infrastructure, from server performance to processing power, stand up to the demands of increasingly complex AI applications?

    Get ready to level up your marketing strategy with AI, advance your technological capabilities in smart, strategic ways, learn how to make sure your next infrastructure move helps you exploit the AI advantage and more when you join this VB Live event!

    Register for free!

    Attend this webinar and learn:
    * How to tell if your marketing and IT departments are AI-ready
    * The fundamentals of an AI-driven infrastructure
    * The role of clean, definable data goals in successful AI implementation
    * How to scale the AI workload

    Speakers:
    * Michelle Goetz, Principal Analyst, Forrester
    * Rachael Brownell, Moderator, VentureBeat

    More speakers coming soon!
  • Digitalization in the Factory, How to Protect The Network for IIoT
    Digitalization in the Factory, How to Protect The Network for IIoT Rich Karpinski, 451 Research & David Knapp, Chatsworth Aug 16 2018 3:00 pm UTC 60 mins
    This presentation presents recent survey data from 451 Research [VOTE product] on trends in Digitization of the Factory from the perspective of Operational Technologists. Top use cases for the Industrial Internet of Things (IIoT) and the current project focus of IT/OT teams will be discussed. Followed by a discussion of how to protect your technology investment in non-traditional environments, including extending the network onto the factory floor, the wireless overlay, and the addition of compute and storage resources on the site (edge computing).
  • Portfolio Manager Perfection – is there such a thing?
    Portfolio Manager Perfection – is there such a thing? Andy Jordan, Roffensian Consulting Inc. and Jim Tisch, CA Product Marketing Sep 12 2018 5:00 pm UTC 60 mins
    At a time when effective portfolio management can make or break an organization’s ability to deliver on strategy, it is vital to understand the different aspects for Portfolio Management. Please join us on Septemeber 12th to discuss:

    •What to look for in hiring and developing a portfolio manager
    •How to position the role within the management structure for optimal performance
    •How to leverage portfolio management expertise in future career growth

    Andy combines exceptional industry insight with practical experience delivering strategy, which will help you understand how to build perfect portfolio management in your organization.