ITSM Best Practices

Jan 16 2018

About this summit

IT Service Management is a strategic approach for strategizing, designing, delivering and improving the way IT services align with the overall business. A challenge most organizations face is the process of creating a strategic plan around the practices that gauges the end-to-end delivery of IT solutions. It’s important to measure the progress of your service management plan. Hear from lead experts as they discuss the right metrics to correctly assess your business impact.
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Previously on this summit

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