Problem & Incident Management

Jan 19 2011

About this summit

Whether you’re resolving a service interruption or discovering root causes, your efficiency and effectiveness has a profound impact on your organization and users. Problem and incident management best practices and software can make a dramatic difference in your success, and this online event will give you the knowledge you need to optimize or integrate these processes at your company.Over the course of the day, experts from around the world will present thought leadership webcasts giving you case studies, best practices and solutions.

Previously on this summit

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Summit in association with:
LinkedIn Group
itSMF USA
Service Desk Institute
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