Service Catalog

Dec 05 2012

About this summit

While the service catalog holds significant promise for transforming the way IT does business, IT service catalog implementations are still today a larger cultural, political, and technical undertaking than most organizations realize. Enterprise IT professionals tasked with implementing a real-world service catalog face a host of challenges such as defining and documenting services, managing expectations across the organization, and developing processes to maintain the service catalog. Learn from the experts in the field to help your organization confront these challenges head-on and build an actionable service catalog that aligns IT with the needs of the business.

Previously on this summit

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Summit in association with:
itSMF UK
itSMF USA
Forrester
Linkedin ITIL v2v3 Group
LinkedIn itSMF
priSM
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