In this webcast, Redcentric's Len Sumner gives an overview to Managed Database Support. Over the course of the presentation, Len discusses what MDBS is, what the benefits are and, most importantly, how it can help your business.
In this webcast, Steve Mckee, Solutions Specialist at Cisco, discusses how businesses can achieve a better workforce experience through alignment of Real Estate, Information Technology and Human Resources functions.
Clive Atkins (Redcentric), Simon Williams (Brocade)
The New IP is the next dimension in networking. In this webcast, Simon Williams from Brocade and Clive Atkins from Redcentric discuss how the new IP will put customers in control of their own networks allowing them to evolve their networks on their time, their terms.
Clinical applications and software services support new programmes and practises for NHS healthcare professionals, increasing their patient care and efficiencies. Redcentric has 11 years’ experience of helping software providers to securely provide their services over the N3 network, discover how Redcentric can help your organisation in this webcast.
If your organisation wants to connect to the N3 network the processes involved are often considered complex. In this webcast our in-house expert discusses how you can become aligned with Governance requirements and operate effectively to meet the criteria needed to become connected and operate going forward within the N3 network.
The ability to share information and collaborate securely between Trusts, NHS entities and third parties is essential in the modern NHS. A simple concept, but the reality can be quite different. In Mark Hall’s latest webcast he looks at how the NHS can efficiently and securely share information and encourage collaboration with centralised N3 hosting services.
Healthcare professionals can increase mobility by utilising N3 remote access, providing a secure connection to N3 services, information and applications such as patient medical histories and Electronic Prescriptions Service (EPS). Mark Hall discusses how increased mobility within your workforce can benefit patient care and create cost-efficiencies.
Clive Atkins, Business Unit Director (Redcentric) and Simon Williams, Senior Architect (Brocade)
Join our latest webcast to hear Redcentric team up with Market-Leader Brocade to examine Software Defined Networks (SDN). Over the course of the presentation, we will look at use cases and what they promise for the data centre plus explore the journey to SDN and the building blocks you can establish to ready your data centre.
Over the course of this webcast, Paul Smith from Redcentric discusses the infrastructure considerations when looking for an enterprise wireless solution, the benefits of Redcentric’s managed wireless service and the features of our partner’s, Aruba Networks, technology.
As Redcentric faces increasing numbers of servers, applications and devices to manage, Jonathan Birch looks at how they keep control and maintain service delivery by using automation and orchestration. By doing so Redcentric are able to deliver new services faster to businesses whilst controlling cost as the business scales.
Insurance companies today are soon to witness their own version of Uberization. In this webcast you will learn...
•The kind of experiences that can stir instant customer love and loyalty
•With customer data everywhere, how can you wisely give your customers the power of decision making?
•Best CX practices to prevent customer break ups
To get an overview on how you can uber-revolutionize your CX, join Finny, Head, Aspire Systems Digital on this webcast.
Chat is an excellent channel to improve service desk productivity, but when dealing with complex issues, it’s sometimes not enough. If your chat solution is implemented in a standalone silo, then customers may have to transfer to phone support when their issues go beyond the point of text, resulting in a disjointed customer experience. But if the chat transitions directly into a screen-sharing session, the support agent can instantly see and resolve the issue while maintaining a seamless conversation. This session will outline how to increase the value and power of chat through integrating it with other solutions such as remote support, knowledge bases, CRM and more. Turn your service desk into a one-stop-shop with a modern, integrated approach to support.
In our first Helion Cloud Suite web event, we introduced you to the new software suite from HPE that brings together a full range of hybrid cloud capabilities, enabling you to deliver and manage the full spectrum of applications and technologies -- from traditional, virtualized, cloud native and containers -- across a broad range of infrastructure environments.
Join this web event for a deeper dive, and be the first to see this new suite in action:
Manage hybrid and multi-cloud environments
Develop, deploy, and scale cloud-native applications
Drive business performance with focused analytics
More than just a hybrid cloud management platform, the HPE Helion Cloud Suite can help you manage any cloud, any environment, and any technology for any application. Go beyond cloud management, and learn what it means to become a cloud master.
View Part 1 of this 2 part series at: http://www.vivit-worldwide.org/members/group_content_view.asp?group=103644&id=600517
Many Security Operation Centers operate in a reactive mode. They primarily respond to alerts that are being presented to them by implemented detection technologies. And we all know alerts are generated in overwhelming volumes, severely crippling SOC’s effectiveness and efficiency. Today’s threat landscape requires SOCs to operate ever more proactively to keep up with the threat actors. More and more SOCs therefor are actively ‘hunting’ for threats that may be residing in the environment they are to defend. ‘Hunting' however requires a different approach from the traditional, reactive mode, not least for the SOC experts themselves.
Join Matias Bevilacqua, Mandiant Principal Incident Response Consultant, as he discusses tips and tricks for hunting for those lurking threats: what to look for, what tools to use, etc.? You will leave the session with some hands-on material to start turning over stones and uncover threats you never knew were there.
According to the latest annual Webroot Threat Brief, 97% of malware is unique to a specific endpoint, rendering static, signature-database security virtually useless. In fact, many attacks are staged, delivered, and terminated within a matter of hours, or even minutes, having harvested user credentials and other sensitive information. With the rising popularity of polymorphism and other trends, it is more crucial than ever that organizations strengthen their security postures with next-generation endpoint protection and real-time, highly accurate threat intelligence. Join this webinar for an in-depth discussion of the most recent quarter’s malware stats and trends, and how businesses can leverage this data to keep themselves, their users, and their customers safe from advanced attacks.
In 1896, Sakichi Toyoda created “autonomation”, sometimes called intelligent automation. Ever since then manufacturers and, now service providers, have been trying to reduce the number of people involved in nearly every process. There seems to be a prevailing belief that automation is the “magic bullet” to greater efficiency. The downside of humans involves their lack of speed (they are simply slower than machines) and the introduction of human errors into the process. But the upside of people is their brain. They can think, evaluate, assess, question, choose, make decisions and resolve ambiguities. This creates the dilemma we in IT face every time we decide to automate a process. The tools are readily available to accomplish the automation task but have we successfully matured the process to allow it to be automated in the first place or is the “magic bullet” really human intervention? Join Jim Blayney of CA Technologies and George Spalding from Pink Elephant as they noodle on the pros and cons of process automation in IT.
In this webinar you will learn:
- What kind of process is an effective automation candidate?
- How to design a process leading to automation
- Why the pressure to automate sometimes creates an over dependency on tools vs. solutions?
Give Business Consumers Best-of-Breed Tools to Improve Productivity
See how Cherwell Service Management helps your IT team meet the demands of today’s business consumer with a modern, streamlined and easy-to-use self-service portal and service catalog. Learn how to: 1) Adopt a Customer-Centric Approach
2) Strengthen IT Technician Skill Sets
3) Improve Support Interactions with Context
See how One-Step Visual Workflows allow you to easily customize workflows and automate tasks, expediting and improving service delivery to your end users. Learn about Cherwell’s Theme Editor, which enables you to customize your self-service portal(s) to match your corporate brand and increase utilization. Lastly, understand how Cherwell integrates with a wide range of third party solutions, allowing business consumers and IT to use best-of-breed tools to improve productivity.
The need to prioritize vulnerability management (VM) is greater than ever as IT security teams become overwhelmed with trying to protect against every threat that pops up. Organizations that understand the varying risks across vulnerabilities can focus on resolving dangerous exploitation, and avoid wasting crucial time addressing insignificant ones.
We invite you to attend the “Improving on 'Whack-a-Mole' Vulnerability Management” webcast featuring guest speaker Joseph Blankenship, Senior Analyst at Forrester, and Jimmy Graham, Director of Product Management at Qualys.
The following topics will be discussed during the webcast:
* Forrester data trends and insights from real-world client scenarios
* Why vulnerability management needs to be prioritized and elevated
* How Qualys ThreatPROTECT shows you what to remediate first (led by Qualys)
Getting started with MuleSoft? Looking for expert guidance on how to create integrations, manage APIs, and transform data? We'll be talking with a panel of certified MuleSoft developers about their experience working with Anypoint Platform - and we'll be taking your questions!
Attendees will learn:
– Tips and tricks on getting the most out of Anypoint Platform
– Troubleshooting for real-world scenarios
– Recommendations on necessary tools and training for Anypoint Platform
As a leader in IT, you are constantly challenged to build and deliver higher quality services while minimizing cost. This is difficult to do while managing daily operations, meeting service level agreements (SLAs), and sifting through data to pinpoint areas of improvement.
Service automation is a key strategy to drive major improvements across cost, quality and agility in service delivery. There are many areas that could be candidates for automation. Which would be the ones to drive the greatest business impact? This is where analytics come into play. By taking an analytical approach to automation, you’ll be making the best use of the operational data you already have.
Join us and find out how to:
Establish the value of structured communications as a baseline for organizing business goals and services
Leverage leading and lagging indicators to measure performance of a structured process
Align data and analytics to drive action across all stakeholders in an organization
Integrate benchmarking as the next step in business outcome improvement