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RSA Video Testimonial 2

RSA Video Testimonial 2
RSA Video Testimonial 2
Recorded Apr 18 2012 1 min
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Presented by
Dr. David Hotchkiss, CTO, City College SF
Presentation preview: RSA Video Testimonial 2
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  • How New Devices Can Help You Make the Most of Windows 10 How New Devices Can Help You Make the Most of Windows 10 David Hollway, Mike Brohoski, & Pang Ngernsupaluck Recorded: May 4 2016 23 mins
    Together, Windows 10 and Intel deliver the productivity, security and manageability you need to advance your business.

    Intel and Microsoft have been collaborating for more than 30 years, creating technology that has changed the way we do business.

    With Windows 10, we’ve taken this partnership to a whole new level, with new hardware lighting up key Windows features that help you stay ahead of security threats, while making it easy for you to manage devices across your business.

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    Watch this webcast to:
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  • A Case Study Dissected: How WGBH Transformed their Customer Services Experience A Case Study Dissected: How WGBH Transformed their Customer Services Experience Kate Leggett, VP, Principal Analyst, Forrester and Becky Levy, Associate Director of Member Services & Development, WGBH Recorded: May 3 2016 48 mins
    Join Kate Leggett, VP Principal Analyst at Forrester and Becky Levy, Associate Director of Member Services & Development Operations at WGBH as they discuss tips to transform the customer experience, how to create a profitable customer service strategy, and what technologies to utilize when increasing business and customer value.

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    •The pains of an antiquated, disjointed contact center strategy.
    •Vision for a modern customer service experience.
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  • How to Improve the ITSM Customer Experience How to Improve the ITSM Customer Experience Marcel Shaw Recorded: Apr 29 2016 55 mins
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    As wireless networks and usage demands continue their explosive growth, management of and troubleshooting wireless issues demands a standard approach to assure high performance and get to the root cause of issues. In this webinar, Dan Klimke, NETSCOUT Product Manager, will discuss the interdependence between the wired and wireless networks and best practices for troubleshooting issues including:

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  • Mastering Vistara Policies Mastering Vistara Policies David Portnoy, Sales Engineer Recorded: Apr 22 2016 36 mins
    Operations teams face IT environments that are increasingly large, more dynamic, and distributed across private and public cloud infrastructure. To manage such environments effectively, IT operations team must reimagine traditional management models and design new approaches.

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  • Cracking Cultural Change Cracking Cultural Change Helen Windle, ITSM Consultant, Pink Elephant EMEA Recorded: Apr 22 2016 48 mins
    Cultural Change is one of the hardest things to crack within any organisation, let alone within IT. IT is fast paced - moving responsively to the business, technological and even public requirements. However, a required cultural shift from within is rarely successful. On average a mere 30% of Cultural Change Initiatives are successful, and a lot can be lost when it fails!

    Join Helen Windle, ITSM Consultant, as she guides you through the key points to get it right first time.

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  • Title: RSA Video Testimonial 2
  • Live at: Apr 18 2012 5:30 pm
  • Presented by: Dr. David Hotchkiss, CTO, City College SF
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