Hi [[ session.user.profile.firstName ]]

Enabling IT Financial Transparency

What if you could gain valuable insights into who was using your services. Understand the full cost of service delivery and enable decision making?

In this session I intend to discuss how we go about enabling financial transparency through the effective implementation of a Service Cata
What if you could gain valuable insights into who was using your services. Understand the full cost of service delivery and enable decision making?

In this session I intend to discuss how we go about enabling financial transparency through the effective implementation of a Service Catalog and also how we can use consumption data to ensure we attribute costs fairly across the business and ensure appropriate accountability for IT spending.
Recorded May 17 2012 44 mins
Your place is confirmed,
we'll send you email reminders
Presented by
Kulvinder S. Bhupal, Principal Consultant, EMEA, CA Technologies
Presentation preview: Enabling IT Financial Transparency
Recommended for you:
  • Date
  • Rating
  • Views
  • Reach your DevOps Goals with Integrated Solutions Reach your DevOps Goals with Integrated Solutions Ravi Sony, Thomas Krall HPE Recorded: May 5 2016 60 mins
    DevOps is gaining traction in the industry. The idea economy demands faster go to market capabilities with high quality, low risk, and low costs. Achieving the benefits of DevOps requires enablement of some core attributes within the organization including visibility, collaboration, and automation. Join us as we walk through an integrated DevOps Solution and help you accelerate the implementation of Continuous Delivery.

    In this webinar you will learn about:

    The importance of integration of lifecycle products
    Shift-Left optimization via integration
    Providing value to your organization through DevOps and Integration
  • Reach your DevOps Goals with Integrated Solutions Reach your DevOps Goals with Integrated Solutions Ravi Sony, Thomas Krall HPE Recorded: May 5 2016 60 mins
    DevOps is gaining traction in the industry. The idea economy demands faster go to market capabilities with high quality, low risk, and low costs. Achieving the benefits of DevOps requires enablement of some core attributes within the organization including visibility, collaboration, and automation. Join us as we walk through an integrated DevOps Solution and help you accelerate the implementation of Continuous Delivery.

    In this webinar you will learn about:

    The importance of integration of lifecycle products
    Shift-Left optimization via integration
    Providing value to your organization through DevOps and Integration
  • Reach your DevOps Goals with Integrated Solutions Reach your DevOps Goals with Integrated Solutions Ravi Sony, Thomas Krall HPE Recorded: May 5 2016 60 mins
    DevOps is gaining traction in the industry. The idea economy demands faster go to market capabilities with high quality, low risk, and low costs. Achieving the benefits of DevOps requires enablement of some core attributes within the organization including visibility, collaboration, and automation. Join us as we walk through an integrated DevOps Solution and help you accelerate the implementation of Continuous Delivery.

    In this webinar you will learn about:

    The importance of integration of lifecycle products
    Shift-Left optimization via integration
    Providing value to your organization through DevOps and Integration
  • Scary Facts About Online Security Scary Facts About Online Security Tricia Pattee, HOSTING Director of Managed Services Recorded: May 5 2016 29 mins
    As the Internet of Things encourages businesses to embrace big data, IT professionals turn to online resources to house and manage applications. However, cyber attacks are increasingly becoming a matter of “when,” not “if,” leading IT professionals to seek robust security solutions. Still on the fence about whether your small to medium sized enterprise really needs that much protection? Join Tricia Pattee, Product Manager at HOSTING, for a 30 minute webinar about scary facts about online security you need to know. Bring your questions – we’ll host a Q&A at the end of the presentation.
  • Bringing IT All Together — Modern Monitoring for Hybrid IT Bringing IT All Together — Modern Monitoring for Hybrid IT Jay Lyman, 451 Research; Kent Erickson, Zenoss Recorded: May 4 2016 46 mins
    The cloud is here to stay. However, that also means more and more companies are realizing that they’ve built two separate IT teams and are struggling to deliver quality services without a unified view. A true hybrid monitoring solution is the answer to this common problem.

    Join Jay Lyman, Analyst at 451 Research, and Kent Erickson, Alliance Strategist at Zenoss, as they discuss what is shaping hybrid IT, where it's going, and what to do about it.
  • How New Devices Can Help You Make the Most of Windows 10 How New Devices Can Help You Make the Most of Windows 10 David Hollway, Mike Brohoski, & Pang Ngernsupaluck Recorded: May 4 2016 23 mins
    Together, Windows 10 and Intel deliver the productivity, security and manageability you need to advance your business.

    Intel and Microsoft have been collaborating for more than 30 years, creating technology that has changed the way we do business.

    With Windows 10, we’ve taken this partnership to a whole new level, with new hardware lighting up key Windows features that help you stay ahead of security threats, while making it easy for you to manage devices across your business.

    The new devices on Windows 10 and the new Intel 6th generation processor (Skylake) deliver:
    •Better Productivity: Do more and be more productive with improved multi-tasking, less waiting, familiar interface and app compatibility
    •Better Security: Helps protect identity, data and devices against modern security threats
    •Better Manageability: Stay current with less effort, manage devices more effectively, remotely provision and deploy applications

    Watch this webcast to:
    •Discover Windows 10 productivity, security and manageability features that new hardware lights up
    •Learn more about the Intel 6th generation processor (Skylake) and how it helps give time and money back to your company
    •Get additional resources to evaluate when it might be time for new devices and what devices are right for you
  • A Case Study Dissected: How WGBH Transformed their Customer Services Experience A Case Study Dissected: How WGBH Transformed their Customer Services Experience Kate Leggett, VP, Principal Analyst, Forrester and Becky Levy, Associate Director of Member Services & Development, WGBH Recorded: May 3 2016 48 mins
    Join Kate Leggett, VP Principal Analyst at Forrester and Becky Levy, Associate Director of Member Services & Development Operations at WGBH as they discuss tips to transform the customer experience, how to create a profitable customer service strategy, and what technologies to utilize when increasing business and customer value.

    Learn more from WGBH on:

    •The pains of an antiquated, disjointed contact center strategy.
    •Vision for a modern customer service experience.
    •The business value of a consolidated customer engagement strategy through Salesforce
    •How they successfully led the evaluation and four-day implementation of NewVoiceMedia.
    •Their transformation results and lessons learned along the way.

    A lively Q&A will follow this presentation with Kate and Becky – come ready with your questions!
  • How to Improve the ITSM Customer Experience How to Improve the ITSM Customer Experience Marcel Shaw Recorded: Apr 29 2016 55 mins
    Improving the ITSM experience will improve customer satisfaction. In this session, we will take a user-centric approach to discuss methods for ensuring the customer experience is engaging, consistent, and memorable leading to higher customer satisfaction
  • Locking it Down -  How to Influence Change Management Culture Locking it Down - How to Influence Change Management Culture Eric Smith and John Jones Recorded: Apr 28 2016 18 mins
    Change Management challenges – people & process.
    Bring sanity to your IT Change process: Influence the Change Management Culture

    Change Management challenges with people & process – The first in a 3 part series on IT Change Management

    Following the path of Crawl, Walk, and Run; learn to crawl before you fall. Many IT shops have change management where everyone submits changes for work they want done, process and enforcement is simplistic, and reporting is minimal. Join Acorio for this lively discussion as we cover the following topics:

    Culture of Change
    Change Management Steps of Maturity
    Resistance to Process Enforcement
    You’ll come away with a better understanding of the challenges and practical ways to address them.

Embed in website or blog

Successfully added emails: 0
Remove all
  • Title: Enabling IT Financial Transparency
  • Live at: May 17 2012 9:00 am
  • Presented by: Kulvinder S. Bhupal, Principal Consultant, EMEA, CA Technologies
  • From:
Your email has been sent.
or close
You must be logged in to email this