Julie Mohr, President & ITIL Service Expert, MindTheITGap
Are you tired of hearing about how to implement Change Management and yet when you try it something is still missing? In this session, instead of talking about the perfect implementation of Change Management we take it back to the basics and figure out what is really needed to make Change Management successful. Using a whole-earth approach we will cover the basics, why they are important and what you have to do to make Change Management work. This is a session not to be missed by all Change Managers.