It's a new year, and time for a change. Are you on the right technology? Legacy CRM systems inevitably hit limitations and you need a path to modernize your technology to stay ahead in this omni-channel and fast-paced world.
Join Mike Milburn, GM & SVP, Service Cloud, Salesforce and David Schmaier, CEO & Founder, Vlocity for an insider’s guide on making the move from legacy on-premise CRM applications to industry-specific cloud solutions using two transformation approaches.
This webinar will dive into how your business can successfully:
- Adopt one of two best-practices in your transition from on-premise to industry cloud
- Focus on industry innovation with 63% faster deployment time
- Increase customer satisfaction by 45%
- Reduce costs by 52% and ensure the stability of back-end systems
Part of SMI Suite, SMI Analytics is the analytics solution for HEAT Service Management®, putting the power of reporting in the hands of the people who need the data; end users, process owners and managers.
Know you need a service catalog, but not ready for a full IT service management (ITSM) program? This webinar will present a practical approach to "reverse engineer" the core elements of a service catalog. ITSM practitioner Greg Sanker will explain how every organization has 'services' whether they know it or not. He will show how to identify your services and create plain-language service descriptions, which help create clarity and form the basis of a functional service catalog.
Greg will show how to bypasses cultural resistance to the "we need a service catalog" approach, and actually create demand (and buy in) for a basic service catalog.
Financial advisors espouse that proper asset allocation during times of market volatility can help us sleep better. There is a parallel in the IT world. With volatility driven by technology advancement, virtual & cloud environments, and consumer demand for the newest applications and hardware, a good night’s sleep for an Asset Manager requires properly managed and optimally allocated hardware and software assets in a constantly changing environment.
This session explores this intimidating world, common pitfalls, prescriptive actions and what the latest technology can do to make sure your assets, licenses and infrastructure are optimally aligned to drive wealth in IT…and let the Asset Manager sleep well without the fear of negative audit findings and exorbitant fines.
Making the transition from service provider to trusted adviser to the C-Suite can be a difficult task. Join Jeanne Morain with special guests Lorenzo Hines (Executive Citi) and Marco Bussadori (GM BMC Software) as they provide prescriptive guidance on aligning Technology and Business initiatives. This session will explore use of mobility and the growing dependency on it as a use case to bridge the chasm between technology leaders and their counterparts based on common ground.
The business trust in IT starts in how it sees IT lead the evolution toward digital systems. If your Self-Service Catalog is simply a listing of information with a basic request portal, adoption and reputation are at risk. ITSM Expert Matt Hooper will discusses how modern self-service systems are focused on creating a delightful user-experience. How the under-pinnings of this experience must leverage modern digital transformation techniques, in order to be truly transformative to how the organization works faster, increases knowledge sharing, and leverages human performance to drive business performance.
Radio Resource Management (RRM) is a feature that automates access point (AP) power and channel configuration. Most enterprise and mid-market Wi-Fi infrastructure providers have this feature, and Wi-Fi engineers are divided on whether or not RRM is beneficial and/or trustworthy, given the extremely diverse range of deployment models and RF environments. In today's market, network stability, dependability, and low TCO are paramount. This presentation takes a comprehensive look at RRM, providing attendees with both immediately useful and longer-term reference information.
Join NetScout and Devin Akin as we deep-dive on this controversial topic.
Devin Akin is the founder of Divergent Dynamics, a Wi-Fi Systems Integrator, Value-Added Reseller (VAR), and Training organization. Akin has over 20 years in IT, with 15 years in WLAN specifically, and was recently named to the TWW Top 100 Wireless Technology Experts list for 2014.
After a record-setting year in 2015, where will the tech M&A market go in 2016? What trends that pushed M&A spending to its highest level since the Internet Bubble burst will continue to drive deals and which ones will wind down? What other sectors are likely to see the most activity this year? And most importantly, what valuations will be handed out in deals over the coming year? Drawing on data and views from across 451 Research, the Tech M&A Outlook webinar maps many of the major developments in the IT landscape (IoT, Big Data, cloud computing) to how those influence corporate acquisition strategies. Join us for a look ahead to what we expect for tech M&A in 2016.
Hear about Playtech’s story of a successful deployment of predictive analytics monitoring method. Playtech implemented the Predictive Analytics as a complementary monitoring to allow additional fault detection in places where standard monitoring can’t be applied. Using its business activity as a health indicator, problems are detected faster, sooner and even before it gets to a complete downtime.
Join us to hear about:
How monitoring your business metrics can provide another method of monitoring
How Predictive Analytics can help detect faults
Why dynamic thresholds can be better than static thresholds.
How easy it is to implement Predictive Analytics and help reduce the MTTR in your organization
Corporations increasingly rely on their enterprise services bus (ESB) as the communication center to link multiple IT systems, applications and data. Unfortunately, when something goes wrong in the ESB it can have a cascading affect, impacting critical applications. Determining the root cause of the problem is a challenge for most IT organizations, since ESBs serve as a ‘black box’, offering little insight into the issue.
Now, you can assess and resolve performance issues for applications that communicate across your ESB, before they affect your users. Join Richard Nikula, Vice President, Product Development and Support at Nastel, to learn how Nastel AutoPilot for CA Cross-Enterprise APM lets you analyze application behavior in real-time in production, test and development environments.
You are invited to register for our upcoming COSO webinar, COSO 2013: Mapping Controls to Principles. Transitioning to the New COSO Framework is top of mind for many organizations. How do you get started? How do you map controls to principles or vice versa? What are some of the preliminary findings organizations are seeing as they head down the path to implement the framework?
Please submit top-of-mind questions during the webinar registration process.
CPE credits will be provided to qualifying attendees.
Protiviti has conducted the second-annual Executive Perspectives on Top Risks Survey. We obtained the views of more than 370 board members and C-suite executives about risks that are likely to affect their organisation in 2014.
Join Managing Director, Mike Purvis and Director, Dirk Verwohlt for a discussion of the report findings.
Internal auditors play a vital role in their organisation’s strategies and daily activities. Your department’s audit plan should be a well-balanced examination that covers regulatory requirements and aligns key risk areas within the organisation.
Join Protiviti's Mark Harrison & Adam Christou, as they help internal audit professionals identify hot topics & emerging trends in 2014 to better execute the department’s strategic focus on risk throughout the year.
Neville Thomas, Head of Internal Audit Group at AMP, Chris Grant, & Ewen Ferguson, Protiviti
IT audit is a dynamic area with high personnel turnover, rapidly changing environments and shifting risk profiles. Protiviti's third-annual IT Audit Benchmarking Survey Report analyses the underlying IT audit trends facing our profession today.
Attend this webinar discussing key findings such as:
• Data security is of paramount concern
• Significant gaps in IT auditing
• Lack of IT audit risk assessments
• Strengthening IT governance practices
Protiviti's Tim Long, Scott Jones, John Atkinson, Steven Stachowicz, Nicole Weber
With nearly 40 percent of the Dodd-Frank Act yet to be implemented, numerous new consumer protection requirements taking effect this year, and the continued strong focus on anti-money laundering and sanctions compliance, regulatory compliance will remain a major challenge for the financial services industry in 2014.
Join Protiviti's Tim Long, Scott Jones, John Atkinson, Steven Stachowicz and Nicole Weber on Wednesday January 29, as they help compliance, risk and internal audit professionals identify some of the important regulatory issues and developments for 2014 that will need to be included in internal audit and compliance programs.
Topics will include:
• Consumer Financial Lending and Deposits Products
• Anti-Money Laundering and Sanctions
• Broker-Dealers and Investment Advisers
• The impact of the Current Environment on Compliance and Internal Audit organizations
CPE credits will be provided to qualifying attendees.
We look forward to having you join us. If you have any questions, contact Esther Veenhuizen at 212.708.6350 or firstname.lastname@example.org.
Brian Christensen, David Brand and Keith Keller, Protiviti
Internal auditors play a vital role in their organization’s strategies and daily activities. Your department’s audit plan should be a well-balanced examination that covers regulatory requirements and aligns key risk areas within the organization. However, in today’s fast changing environment, plans change and the needs of the organization may evolve rapidly. Has your support of the organization kept pace with those changes? Should you make changes to your audit plan to ensure coverage of new risks? Also, do you know what new elements should be included in your 2014 plan?
The objective of this presentation is to help internal audit professionals identify emerging trends in need of attention so that auditors can better execute the department’s strategic focus on risk.
Scott Moritz, Managing Director, Protiviti and Pam Verick, Director, Protiviti
Internal Auditors are often the first line of defense in a company’s fight against fraud and corruption. Indeed, Internal Auditors are often called upon to “pivot” when a routine internal audit unearths red flags that may be indicators of fraud, corruption or misconduct.
This presentation is intended to provide internal auditors with:
•Knowledge of investigative techniques
•The ability to recognize fraud or corruption indicators
•Tools to respond to red flags
Ann Butera, President of the Whole Person Project, Inc. and Ashley Hartley, Director at Protiviti
As a manager, you are likely adept at handling crises on the job. But how do you handle people in crisis? Whether positive or negative, any life-altering event can affect how your employees work, and as the boss, you may be the last person to know. What can you do to diagnose changes in employee performance before it’s too late?
Join Ann Butera, President of the Whole Person Project, Inc. and Protiviti in this webinar to discuss how to mitigate the effects of your employees‘ personal lives on their work lives. We will discuss how the inherent boss/employee relationship can lend itself to misunderstanding, how to recognize the symptoms and warning signs of employees’ crises, and how you can adjust your management style to deal with this.
The World has forever changed. eCommerce is no longer a nice to have…it is a necessity. We live in a very noisy world where technology has changed the way we buy. Time, context and attention are the new currency.
Join us for this webinar where Aaron Greenman, Protiviti Director, will explore how technology has had a significant impact on mobile commerce, the security implications involved and measures to consider.
Adam Brand, Associate Director, Protiviti; Magen Hughes, Consultant, Protiviti
Infosec is known for constantly telling IT to "patch your stuff" to prevent getting compromised. Scan reports with a bunch of red are kicked over the wall, and scary reports showing thousands of vulnerabilities are an all-to-frequent result of a vulnerability assessment. But these scan reports are often lying about the true severity of the vulnerabilities, which creates more work for everyone and leaves Infosec crying wolf more often than it should. In this talk, we take a closer look at the problem with vulnerability ratings and how to have IT fail less by having to patch less, while simultaneously being more secure.
Protiviti is a global business consulting and internal audit firm composed of experts specializing in risk, advisory and transaction services. Our firm includes leading experts in areas of finance and accounting, risk and compliance, technology effectiveness, litigation, investigations and financial restructuring. Our professionals have powerful insights on par with the largest consulting organizations in the world; however, we are more nimble and adept than these competitors in delivering value for our clients.
Protiviti is the leading company dedicated exclusively to risk consulting and internal audit. We help our clients seize new opportunities for growth and profitability while protecting them from their risks. We work with more than 25 percent of the FORTUNE 500®. Our 2,500 professionals in 60 offices worldwide bring powerful insights and proven delivery with a customized blend of competencies to every project.