Launching the World's New Internet Protocol--IPv6

Mark Townsley, Cisco Fellow in Engineering
With the Internet Society (ISOC)-sponsored global launch of IPv6 fast approaching on June 6, 2012, Mark Townsley takes a look back at the progress to date in IPv6 deployment to identify some gaps that still exist in experiencing and living the next generation Internet.
May 15 2012
71 mins
Launching the World's New Internet Protocol--IPv6
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  • Join us for a 30-minute live session every Friday, where we’ll tour the RingCentral interface, discuss the latest innovations and features available on the RingCentral platform, and share best practices on leveraging cloud communications for your business. This session features a live demo of RingCentral Office and an open Q&A session led by a Sales Engineer. This week tune in and learn how your employees can hold multi-point HD video meetings around the world, anytime and anywhere with RingCentral Meetings.
  • Join salesforce.com customer kCura as they describe the value of having a communities platform to create frictionless service experiences with law firms, government agencies, and litigation service providers. Learn how a self-service community experience enables customers to help each other and themselves, letting service teams focus on the big issues. All of these benefits ultimately translate into a frictionless and unified experience for all their customers!

    George Orr is the VP of Client Services for kCura. He leads strategic and implementation initiatives designed to enhance the online experience of customers.
  • Over the past several years, ITSM has evolved dramatically. What was considered mature and effective Service Management a short time ago is barely sufficient today. Does this get you thinking about what is next for ITSM and whether your Service Management solution is the one to take you to the next level? Good! Let’s get together and talk about it. We will look at industry best practices, lessons learned and what you should consider in your future plans to get to the next frontier of ITSM.

    Join George Spalding, Executive Vice President of Pink Elephant, as he presents his thoughts about how we got HERE and what he believes are the next best moves to get us THERE – in the future of ITSM. George Spalding won the 2012 Ron Muns Lifetime Achievement Award from HDI, is one of the world’s most insightful IT Service Management and Support experts and has spent several years as a consultant to the White House, the Smithsonian Institute, and the Federal Bureau of Investigation. George is an ITIL Expert, he is a regular author of IT articles and white papers, and is a presenter at global ITSM conferences and events.
  • Over the past several years, ITSM has evolved dramatically. What was considered mature and effective Service Management a short time ago is barely sufficient today. Does this get you thinking about what is next for ITSM and whether your Service Management solution is the one to take you to the next level? Good! Let’s get together and talk about it. We will look at industry best practices, lessons learned and what you should consider in your future plans to get to the next frontier of ITSM.

    Join George Spalding, Executive Vice President of Pink Elephant, as he presents his thoughts about how we got HERE and what he believes are the next best moves to get us THERE – in the future of ITSM. George Spalding won the 2012 Ron Muns Lifetime Achievement Award from HDI, is one of the world’s most insightful IT Service Management and Support experts and has spent several years as a consultant to the White House, the Smithsonian Institute, and the Federal Bureau of Investigation. George is an ITIL Expert, he is a regular author of IT articles and white papers, and is a presenter at global ITSM conferences and events.
  • The Operations Bridge is “the” solution for IT Operations to effectively address the challenges they face when it comes to managing the new style of IT: complex composite applications, virtualized environments, cloud-based services, big data, and a variety of management solutions from different vendors. In this session, you will learn how the HP Operations Bridge solution allows you to take up those challenges and consolidate all your existing IT monitoring solutions, providing a unique solution to maximize efficiency and improve runtime and performance of your IT services.
  • Enterprises are realizing that the opportunity of data analytics is maximum when the data is fresh and represents the "current reality" of operations or customer experience. The business value of data dramatically falls with its age.

    As IT and line-of-business executives begin to operationalize Hadoop and MPP based batch Big Data analytics, it's time to prepare for the next wave of innovation in data processing.

    Join this webinar on analytics over real-time streaming data.

    You will learn about:
    •How business value is preserved and enhanced using Real-time Streaming Analytics with numerous use-cases in different industry verticals
    •Technical considerations for IT leaders and implementation teams looking to integrate Real-time Streaming Analytics into enterprise architecture roadmap
    •Recommendations for making Real-time Streaming Analytics – real – in your enterprise
    •Impetus StreamAnalytix – an enterprise ready platform for Real-time Streaming Analytics
  • Problem Management is a game changer. It is critical in developing real quality in service delivery. However, very few organisations actually get this aspect of ITSM working well.

    This fourth session in the ITSM Goodness series will look at how we spend too much time focussing on efficient ‘fire-fighting’ (Incident Management), rather than looking at avoiding recurrence or eradicating faults altogether - ultimately a better solution for customer and provider alike. Often there are some simple misunderstandings around what Problem Management is or what is required to make it work. Also it can be difficult to find the right people to make Problem Management happen, particularly as it is not a simple linear process that can be ‘industrialised’ like Incident Management. This session provides simple clear guidelines on what is needed and how to make Problem Management work well for your organisation.

    This 8-part monthly series is designed to provide real-time value to newcomers and take to the next level those already familiar with the approach.

    ITSM Goodness is an approach created by Barclay Rae to deliver practical, proven, successful and accessible advice and guidance for ITSM and IT professionals. The focus is clear and simple – on achieving the right business outcomes from IT, and how this is delivered, via the Customer Experience.
  • The foundation of success for any company is an outstanding customer experience, but we all know the journey toward creating an amazing service culture is a challenging one. While a great culture doesn’t happen overnight, it IS attainable (really!) with the right approach. Join Joel Daly, HOSTING’s COO, as he discusses HOSTING’s journey: the obstacles, the companies we admire, and the process we undertook to reach excellent service.
  • For many IT Service Organisations the selection of their ITSM toolset is one of the most important, and expensive, decisions they can make. Causing huge disruption and extra work as staff are moved from one system to another. The ITSM toolset is like the engine that drives an IT department and its ability to ensure work is prioritised, integrated and moved between support teams. It is utterly critical to the running of an IT department, but if its so important why do so many IT departments only keep a toolset for 3-5 years before moving to another one and starting the process again?

    Join Peter Hubbard, Principal ITSM Consultant at Pink Elephant, as he shares his experiences on what happens during an ‘out of the box’ toolset implementation program, along with his advice and guidance on avoiding typical pitfalls that many implementations could easily avoid.

    Learn about the critical importance of People, Process and Product working in harmony to make sure that your toolset selection and implementation program delivers real business value quickly.

    Learn why ‘Out of the box’ is a dangerous phrase, and there is no such thing in the real world. Peter will be join by Michael Jenkins, a veteran toolset implementer with over 20 such projects behind him as they discuss what happens in an ‘out of the box’ implementation.

    They will discuss how to pick a toolset, the value of use cases, what happens on the vendor ‘demo day’ and what sort of actions you can be undertaking prior to the chosen vendor starting their implementation in order to speed up the process and make sure that your most expensive ITSM decision returns real value.
  • There’s a sea change taking place in service and how consumer ‘journeys’ are taking place. Howard Kendall, founder of the SDI, has spent much time keeping track of what is really going on, how customer expectations are changing, and how we can use leverage this in the service desk industry.

    Join Howard for an informative discussion on how service desk can successfully rise to the challenge of delivering excellent customer service, meeting, and possibly surpassing, the expectations of the customers they support. Howard will provide some top tips that will help to win the hearts and minds of service desk customers and build stronger relationships with end-user constituents, elevating the position of the service desk within the IT organisation.
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  • Unifying Digital Media Content Management – Handling the Complexity Of All Media Recorded: Jul 18 2013 62 mins
    With the explosion of movies and TV programs available to consumers on any device, traditionally siloed content management systems are straining to keep up. Complicating things further is auxiliary content around each title such as poster artwork, chapter thumbnails, supplementary videos. Throw in to the mix music, e-books and digital comics and the content management challenges become near impossible. Unifying the content management systems is key to solving these challenges, and Cisco Videoscape Media Suite is the unified CMS leading the way.
  • Advances in next generation video processing and the impact it will have Recorded: Jan 22 2013 54 mins
    Today we see video traffic doubling each year and becoming the large majority of the traffic within a few years. Video traffic may well account for 70-90% of all traffic.

    Video providers today are all facing some challenges that will be even more impactful as video continues to grow. They can be categorized as follows:
    -The need to Reduce Cost
    -The drive to Increase Revenues
    -The requirement to improve the User Experience
    -These are all occurring in an environment with video growing dramatically but facing issues of monetization and profitability.

    Given the above as a backdrop what and how can you address these issues both from a technical as well as business perspective? How can new emerging video processing offering help address these issues? What if any impact will they have on the profitability and the user experience?
  • Launching the World's New Internet Protocol--IPv6 Recorded: May 15 2012 71 mins
    With the Internet Society (ISOC)-sponsored global launch of IPv6 fast approaching on June 6, 2012, Mark Townsley takes a look back at the progress to date in IPv6 deployment to identify some gaps that still exist in experiencing and living the next generation Internet.
  • Secrets of Cisco Small Innovation Revealed: Next-Generation Hotspot and More... Recorded: May 1 2012 59 mins
    Have You Heard? Next Generation Hotspots are Here!

    The Mobile Internet will grow 18x over the next four years. And there is a three-fold problem service providers face aiming to profit from mobile Internet services:
    -Fragmented user experience as lines blur between consumer and business services on mobile devices
    -Capacity and coverage with limited spectrum and the rise of indoor usage
    -How to define the path to new revenue streams What can Wi-Fi offer to address these concerns?

    Find out through this webcast an innovative approach to address these questions.
  • The Cloud Value Chain Exposed – Takeaways for Network Service Providers Recorded: Mar 15 2012 60 mins
    As cloud computing matures and hype becomes reality, on-demand services are changing the ICT landscape in all its facets. From application and presentation layers down to infrastructure and facility layers, cloud disrupts the status quo.

    In this session you will learn:
    - SaaS trends and impact on ISVs
    - PaaS as a core and growing element of the cloud
    - Battle of Web Grade vs. Enterprise Grade Infrastructure Services
    - Facility and Infrastructure Trends: Often Forgotten Fundamentals
    - Commercial Activities: Channels Are Disrupted by Cloud Brokers
    - Professional Services: Shift Focus to Activities that add More Business Value

    Cisco IBSG takes a unique approach to this industry shift: we visualize the cloud value chain and its complexity, expose the main battlefields and discuss our expectations based on hard facts. More importantly, we discuss the impact on cloud go-to-market strategies for network service providers.
  • Cisco Visual Networking Index Global Mobile Data Traffic Forecast, 2011-2016 Recorded: Mar 13 2012 63 mins
    Join Cisco (Visual Networking Index) VNI analysts in this live webcast as they share their findings and answer your mobile questions.

    -How fast is global mobile data traffic growing?

    -Which regions will grow most quickly and generate the most mobile data traffic?

    -What’s the effect of various device/connection types (smartphones, tablets, laptops, and M2M)?

    -Will mobile cloud applications be a significant factor in mobile data traffic growth?

    -How is 4G adoption changing the mobile landscape?
  • Consumer Cloud: Where is Consumer Entertainment Going? Recorded: Jan 25 2012 67 mins
    The next generation video experience is moving to the cloud. Whether it is broadcast TV, user generated content, online video from aggregators such as Netflix, or direct to consumer from producers large and small. All the video you can imagine will be delivered from the cloud.

    It will be beyond just video new cloud based music, gaming, and other consumer services are being launched each month. These new offerings are far more than just new applications and services they represent an entirely new cloud model. The Consumer Cloud.

    Keywords: TV everywhere, service acceleration, consumer application, advanced services, cloud-based value-added services, service provider
  • Key Deployment Strategies for Voice and Video over LTE Recorded: Nov 17 2011 59 mins
    Mobile operators are moving to all-IP LTE architectures in order to cost-effectively meet consumer demand for advanced voice, video, and messaging services. This migration is complex and challenging and operators need an architecture that is both flexible and capable in order to evolve at an acceptable pace while preserving service quality and reliability.

    Learn how to enable mobile operators to efficiently migrate to an intelligent next-generation mobile network for the optimized delivery of advanced voice, video, and SMS services.
  • Architecting Mobile Backhaul for the Next Generation Internet Recorded: Oct 27 2011 64 mins
    Learn about techniques that are proving to improve profitability of Mobile Backhaul networks by:

    + Reducing OPEX by as much as 70% via backhaul network efficiency gains
    + Scaling networks on-demand to meet 100 times the traffic
    + Simplifying network operations by unifying the network to backhaul any multi-vendor radio over any media
    + Reducing the complexity and cost of operating, deploying, and scaling backhaul of multivendor, multigenerational Radio Access Networks (RANs)
    + Optimizing architecture with specific network designs to meet unique customer needs in this session

    Mobile Backhaul networks continue to strain under the load of exponential Mobile Internet traffic growth. To alleviate the resulting financial pressure of accompanying increases in operating expenses, as well as to scale the networks to meet the ever increasing mobile broadband demand, operators must optimize and cost effectively overhaul these networks. Upgrading the Radio Access Network (RAN) is arguably the most critical investment mobile operators are making in 2010-2012 as they migrate from 2G to 3G+ to improve OPEX, increase teledensity, and unlock additional "Mobile Internet" revenue opportunities.
  • What is WBA Next Generation Hotspot Anyway? Recorded: Jul 21 2011 59 mins
    Tune in to learn more about:
    * The future of Service Provider Wi-Fi networks
    * WFA Hotspot 2.0 Specification
    * WBA Next Generation Roaming Trials
    * How Hotspot 2.0 will open up new revenue opportunities for service providers

    Have you looked at Wi-Fi lately? It has reached a whole new level of scale, security, and sophistication – what the market is calling carrier-grade Wi-Fi. And an industry initiative is underway to make Wi-Fi roaming on par with cellular roaming.

    This webcast will provide an overview of the Wi-Fi Alliance Hotspot 2.0 specification and provide some insight into the upcoming Wireless Broadband Alliance Next Generation Hotspot trials. These trials will set the stage for the future of Wi-Fi, establishing it as a robust, secure technology that will augment and complement 3G and 4G networks for years to come.
  • Everything You Wanted to Know About Policy in Mobile Networks Recorded: Jun 9 2011 54 mins
    By 2015, there will be over 5 billion wireless consumer devices and 400 million mobile-only Internet users with global mobile data traffic growing to over 3.6 exabytes per month. Service providers are under pressure to reduce data delivery costs and simplify network operations, while increasing revenue opportunities. Network evolutions, advanced mobile devices, and unlimited data plans are increasing the costs of managing this tidal wave of mobile data traffic. Cisco expects the signaling and control plane impact to be even larger than the bearer plane therefore significantly affecting policy – which becomes instrumental in making money and therefore becomes mission critical.

    Is your policy solution ready to handle this mobile broadband tidal wave?
    Join us to learn more about Policy and Charging Control solution that provides you with the ability to deliver dynamic, scalable, and customized mobile services to customers -- quickly, reliably, and cost-effectively.
  • Cisco Connected Life User Experience (CLUE) Index Recorded: May 27 2011 55 mins
    The Cisco Connected Life User Experience (CLUE) is a global research initiative that measures the regional adoption rates of select advanced application/services across three user categories - at home (residential services), at work (business services) and on the move (mobile services). This webcast provides a unique perspective on the advanced services that subscribers are using today.
NGN Architecture for Mobile, Video, Data Center, Routing & Switching
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  • Presented by: Mark Townsley, Cisco Fellow in Engineering
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