Optimizing Delivery in Project & Program Management

Manta Consulting - Gary Grandin
Everything you've always wanted to know about improving efficiencies and throughput with your PMO, but were afraid to ask.

Using a Lean Six Sigma Project approach, Manta Director Gary Grandin provides insight to identify the gaps and increase efficiencies by using IT best practices.

Attend this webinar to:
- Learn about techniques used to drive efficiences, decrease cost and increase throughput
- Increase the effectiveness of your team through the use of analysis tools
- Develop the appropriate process controls, risk management and ensure the right people are in the right roles
May 22 2012
34 mins
Optimizing Delivery in Project & Program Management
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IT Service Management

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  • The C-level suite agrees that aligning business and technology objectives are an essential element in achieving what’s necessary to win, retain and serve their customers, however, are they putting their money where their mouths are? The data tells a different story. According to Forrester Research, while two thirds of CIOs and CMOs agree that the CMO is an active participant in strategic planning, the perception of CIO involvement varies significantly between the two roles. Moreover, half of surveyed PMO leaders feel they have all the tools in place to competently manage the portfolio pipeline. Companies are routinely adopting practices to deliver faster and better; it’s time for executives to do the same. Effectively managing a portfolio that enables business leaders to achieve their strategic objectives requires tooling that supports pragmatic practices in order to gather data at the right level and at the right time.

    This presentation examines portfolio management trends and best practices that high achieving organizations have applied to turbo charge their planning process.

    Forrester Research, Inc., The State Of Strategic Execution In 2015, January 27, 2015

    This event is approved for 1 Professional Development Unit (PDU) credit.
  • The C-level suite agrees that aligning business and technology objectives are an essential element in achieving what’s necessary to win, retain and serve their customers, however, are they putting their money where their mouths are? The data tells a different story. According to Forrester Research, while two thirds of CIOs and CMOs agree that the CMO is an active participant in strategic planning, the perception of CIO involvement varies significantly between the two roles. Moreover, half of surveyed PMO leaders feel they have all the tools in place to competently manage the portfolio pipeline. Companies are routinely adopting practices to deliver faster and better; it’s time for executives to do the same. Effectively managing a portfolio that enables business leaders to achieve their strategic objectives requires tooling that supports pragmatic practices in order to gather data at the right level and at the right time.

    This presentation examines portfolio management trends and best practices that high achieving organizations have applied to turbo charge their planning process.

    Forrester Research, Inc., The State Of Strategic Execution In 2015, January 27, 2015

    This event is approved for 1 Professional Development Unit (PDU) credit.
  • Most IT providers have offers related to big data, cloud, mobility and security, and companies are looking at IT as the way to reduce costs and be competitive during an economic crisis. Investments in IT trends such as cloud computing and big data will rise thanks to a new player in the game: the business departments. This analyst briefing will show why companies are investing in IT, and what will change in 2015.

    Why you should attend:

    - Discover how many companies will adopt big data, cloud, mobility and security in 2015
    - Understand the current scenario of these trends in Latin America
    - Learn what will be different in 2015 regarding each trend
  • At a time when digital transformation is driving significant change across all industry sectors, it is critical that organizations are able to align functional and cross-functional project activities to their strategic objectives. In the digital economy, the lines between technology, new product development, applications, service delivery and change management are increasingly blurred, and it's vital for the business to have an integrated view, not only to support strategic planning and investment prioritization, but also to effectively manage these initiatives through execution. The project portfolio management process must also evolve to handle both fast-moving digital initiatives and longer-term projects, with a shortened feedback loop that engages project teams and business stakeholders, and provides visibility at all levels. This session will address topics including:

    ·How to align projects to business goals in planning AND execution
    ·Why PPM is vital for a digital project portfolio
    ·How PPM can unify cross-functional initiatives
    ·When to consider changes to PPM processes
    ·Why project visibility is critical to successful business change

    This event is approved for 1 Professional Development Unit (PDU) credit.
  • At a time when digital transformation is driving significant change across all industry sectors, it is critical that organizations are able to align functional and cross-functional project activities to their strategic objectives. In the digital economy, the lines between technology, new product development, applications, service delivery and change management are increasingly blurred, and it's vital for the business to have an integrated view, not only to support strategic planning and investment prioritization, but also to effectively manage these initiatives through execution. The project portfolio management process must also evolve to handle both fast-moving digital initiatives and longer-term projects, with a shortened feedback loop that engages project teams and business stakeholders, and provides visibility at all levels. This session will address topics including:

    ·How to align projects to business goals in planning AND execution
    ·Why PPM is vital for a digital project portfolio
    ·How PPM can unify cross-functional initiatives
    ·When to consider changes to PPM processes
    ·Why project visibility is critical to successful business change

    This event is approved for 1 Professional Development Unit (PDU) credit.
  • Join us for a 30-minute live session every Friday, where we’ll tour the RingCentral interface, discuss the latest innovations and features available on the RingCentral platform, and share best practices on leveraging cloud communications for your business. This session features a live demo of RingCentral Office and an open Q&A session led by a Sales Engineer.

    This week tune in and learn about how RingCentral integrates with Google Gmail, Calendar, Docs and more.
  • What is the ISO/IEC 20000 SMS?
    • Problem Management – Basic Concepts
    • Problem Management and the Service Management System
    • Problem Management – Implementation Guidance
    • Q&A
  • WLAN site surveys are valuable to ensure proper performance of networks and that customer requirements are met. But they also require a time investment. To maximize the return on investment (ROI) of surveys, it is imperative to understand what is needed and why. Complicating matters there are many types of active and passive surveys, many lifecycle phases in which to perform them, and many measurements on which to base pass/fail criteria.

    Join us to learn the best practices that drive better results in your site surveys.
  • Mobile is no longer a supplementary channel for the enterprise; It is quickly becoming the primary channel to deliver business critical information and experiences to partners, customers and employees. Join Sarvesh Jagannivas, VP of Product Marketing at MuleSoft, and Uri Sarid, CTO at MuleSoft, as they discuss the mobile enterprise opportunity, and the biggest challenges preventing successful mobile delivery.

    Join this webinar to learn:
    - Why mobile applications are the new imperative for the enterprise
    - The top challenges preventing rapid, scalable and secure mobile application development
    - Three case studies of industry leaders who are building mobile enterprises
  • What sets high-functioning IT organizations apart from the rest? That’s something every IT leader wants to know. After all, we live in a highly competitive business climate and IT performance can be the difference between success and failure. To conquer the challenge, we need to be informed and collaborative and we need to do this in a cost-effective manner.

    In this webcast, you will hear from two experts on some of the technology that’s driving today’s high-functioning IT organizations. Find out how your company can be aligned, agile and ready to respond to ever-changing business requirements and competitive pressures.
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  • CobiT 4.1 to CobiT 5 - How Has It Changed? Recorded: Sep 27 2012 44 mins
    Are you currently using CobiT 4.1 and want to determine whether to adopt CobiT 5?

    Register now to join Manta Consultant, Peter Kingsman, as he takes at look at the changes and improvements in CobiT and how this affects Manta's approach to governance assessments.

    In this 45 minute webinar you will learn about the following key aspects of CobiT 5:
    - Understand the significant changes in CobiT 5
    - Obtain some idea whether using CobiT 5 would be advantageous, depending on your role and your organization
    - See how Manta will utilize CobiT 5
  • CSI: A Practical Perspective Recorded: Jul 24 2012 45 mins
    Have you been using ITIL for years and want to understand how to optimize your practices? Or are you just beginning with ITIL and want to know more about CSI?

    Register now to join Manta Director, Derrick Hazel, as he takes at look at ways to leverage CSI to drive operational efficiency, sustainment and customer satisfaction.

    Continual Service Improvement (CSI) supports changing business objectives by providing a consistently-applied set of processes, procedures and tools to measure, analyze and report on improvement opportunities ensuring maximum benefit and minimum risk to the business.

    In this 45 minute webinar we will explore how to integrate CSI into your organization to:
    - Improve business operations and staff productivity
    - Improve customer satisfaction and relationships
    - Optimize costs and industry best practices
  • Making Best Practice Learning Easy Recorded: Jun 26 2012 44 mins
    When it comes to certified training, the Manta Group focuses on certain best practices - Service Management, Governance, Project Management and Emerging Technologies.

    Attend this webinar to find out why we focus on these best practice areas, and the different training delivery methods available - with a particular focus on why self-paced eLearning is a great learning option.

    As a special bonus, you will get a sneak peak into what the new CobiT 5 training will include.
  • Optimizing Delivery in Project & Program Management Recorded: May 22 2012 34 mins
    Everything you've always wanted to know about improving efficiencies and throughput with your PMO, but were afraid to ask.

    Using a Lean Six Sigma Project approach, Manta Director Gary Grandin provides insight to identify the gaps and increase efficiencies by using IT best practices.

    Attend this webinar to:
    - Learn about techniques used to drive efficiences, decrease cost and increase throughput
    - Increase the effectiveness of your team through the use of analysis tools
    - Develop the appropriate process controls, risk management and ensure the right people are in the right roles
  • Maximizing Your ITIL Investment Using CobiT, Lean Six Sigma or ISO Recorded: Apr 17 2012 45 mins
    Do you find your IT organization in one of the following situations?
    - “I tried to implement ITIL, but it’s fallen apart every time”
    - “I thought implementing ITIL would solve all of my problems”
    - “ITIL solved some of my problems, where do I go from here?”

    Register now to join Manta Consultants Peter Kingsman, Eden Roberts and Craig Dewey as they present three key approaches to ensure your investment in ITIL and SM initiatives are addressing your key problems.

    In this 45 minute webcast you will learn how to incorporate 3 key approaches to maximize ITIL:
    - Risk based approach
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  • The Sponsor Perspective: Project Strategies for Success Recorded: Mar 20 2012 46 mins
    Project managers have long faced the triple constraints of scope, schedule and cost. Yet too often when these hurdles have been overcome, the project might STILL be deemed a failure. Or the project might not add to the project manager'€™s reputation. Why not?

    Project managers deal with delivery, procurement, and people puzzles, to name a few. While real, these are not necessarily aligned with the pain points of a Project Sponsor. The project is merely the cross section where the project manager's and sponsor'€™s interests are temporarily aligned.

    We will explore the perspectives of the Project Sponsor, and assist project managers with strategies for working with sponsors of varying aptitude. This sometimes unwritten world may well hold the keys to project success, and the real results the PM is expected to deliver.

    In this 45 minute webcast you will learn:
    • The traits of a good Sponsor
    • Types of Sponsors and how to work with each
    • What Project Managers can do to line up Sponsor success

    Attendees can also collect a PMI PDU credit for attending this webcast through a Category B entry. Contact info@mantagroup.com for more information.
  • Optimize Your Service Desk Recorded: Feb 15 2012 44 mins
    Join Russ Conwath, Manta Consultant and Will O'Brien, CEO of The Manta Group, as they discuss the best way to create an efficient and effective service desk.

    Manta's assessment methodology is centered around four lenses: Services, Organization, Process and Technology. You will see proof of this methodology in the results from a case study where a service desk was improved at a financial institution.

    In this 45 minute webcast you will take away:
    • Why it is important to look at more than just people, process, tools - The four lenses approach to assessment
    • Common areas to look for service desk optimization opportunities
    • Case study examples of service desk optimizations

    “Optimize Your Service Desk” is co-sponsored by The Manta Group (www.mantagroup.com) and MSI Inc (www.msysintegration.com).
  • Lean Thinking and Principles: Turning Waste into Work Recorded: Jan 24 2012 36 mins
    Are you looking for ways to improve the efficiency of IT services in your organization? Attend this webinar to see an example of Lean principles and how it can help your organization become more efficient and effective.

    This webcast provides an example of how Lean Thinking and Lean Principles were not only used to reduce waste and improve efficiency, but also as an approach to effective organizational change within a financial services company.
  • Achieving Green Data Centres Through Better Process Recorded: Dec 13 2011 44 mins
    As the amount of power consumed by IT continues to rise, the associated cost and environmental impact is becoming increasingly alarming. Power is already the single biggest operating expense in the data centre. However, much of this power is wasted, resulting in unnecessary heat, expense, and upstream carbon emissions.

    In this 45 minute webcast, learn about specific steps you can take to help combat this problem. Learn why having efficient equipment and facilities is not enough and why a holistic program which also encompasses good processes and governance produces the best results. Attendees will review:
    - The problem of power consumption in the data centre, and why a holistic approach is important for achieving the best results
    - Some key elements of process and governance critical to a successful Green IT program and how they impact power consumption
    - Specific steps you can take to help start a Green IT program or advance an existing one
  • Clouds are Fluffy & Safe? Get Better Cloud Governance Recorded: Nov 22 2011 39 mins
    More and more companies are turning to the Cloud to host their confidential data, but are they taking the time to ensure the correct level of governance is in place?

    In this 45 minute presentation, learn about Cloud governance for success and risk reduction. In addition to any questions raised by participants, you will take away the following:
    Market trends and Model shifts
    Know what SAS 70 really means when selecting a cloud provider
    The need for effective cloud governance
    How to build an effective governance framework using ITIL or COBIT

    Get answers to your questions about Cloud governance in this interactive webcast.

    "Clouds are Fluffy and Safe?" is co-sponsored by The Manta Group and MSI.
  • The Best Practice Ecosystem: How to Leverage Best Practices for Optimal Results Recorded: Oct 18 2011 43 mins
    A best practice is a method or technique used to maintain quality as an alternative to mandatory legislated standards, and can be based on self-assessment or benchmarking. In the IT industry ITIL, COBIT, Lean, 6 Sigma, ISO and PMBoK are frequently implemented.

    For best practices to thrive, an environment must be created where best practices complement each other and the system of practices is in balance - The Best Practice Ecosystem.

    In 45 minutes, learn how to get the most out of your investment in IT best practices. In addition to any questions raised by participants, you will take away the following:
    - For best practices to thrive, an environment must be created where best practices complement each other and the system of practices is in balance - The Best Practice Ecosystem.
    - Organizations that invested in best practices recognize significant growth and profit results compared to their competitors who did not invest in best practices.
    - Observe a case study of how a financial organization used the Best Practice Ecosystem to transform their IT organization.

    Service Management, Project Management, Risk Management and other operational disciplines will be examined.
Series focused on optimizing & transforming your IT organization
The Manta Group's free monthly webinar series is a valuable way to discover how to improve the efficiency and effectiveness of your IT organization. By watching our webcasts, you qualify for 1 CPD credit (per webcast) claim directly to priSM.

Over the course of this series we will present insights on topics based in IT Business Performance, IT Management, Governance, Risk & Compliance and Enterprise Architecture.

The Manta Group has been a trusted management consulting partner since 2003. Today our focus is on optimizing business operations, managing transformation and measuring performance over time. We look forward to realizing what's possible for you.

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  • Live at: May 22 2012 4:00 pm
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