Join us on Friday, September 4th for a live online demo. You’ll learn how you can equip both office and at-home agents with enterprise-grade communications to deliver more cohesive and intelligent customer interactions at a lower cost.
RingCentral Contact Center incorporates inbound and outbound voice, email, chat, and SMS capabilities along with sophisticated queue and skills based routing and historical and real-time reporting to drive worker productivity and drive down costs.
AWS and Azure are the only 2 cloud providers that appeared in the “Leaders” quadrant published by Gartner. But, how similar or different are they? Join our webinar to take a closer look at AWS and Azure in terms of their offerings and their fitment for various industry use cases.
•How latest cloud services are simplifying IT processes?
•Closer look at the pros and cons of AWS and Azure
•Industry best practices and key things to keep in mind while selecting AWS or Azure
Patching systems and applications is a huge challenge, and doing it manually is not an option.
In this session Microsoft MVP Raphael Perez will look at the basics of SCCM Automation with PowerShell. You'll learn when automation should be used, get tips on making the most of WMI, SCCM PowerShell cmdlets and some of the techniques he uses when creating automation scripts.
Live attendees of this session will automatically participate in a draw of three editions of Raphael’s latest publication: System Center 2012 R2 Configuration Manager: Automation from Zero to Hero
About Raphael Perez: Raphael is one of the only three ‘Enterprise Client Management MVPs‘ based in UK, specialising in System Center Configuration Manager (SCCM) and with over a decade of front-line enterprise experience of working with Microsoft technology and Management solutions. Raphael has worked on a number of different enterprise SCCM, OS Deployment and Patch Management projects over the years.
Join us on Friday, August 28 for a live online demo. Learn how RingCentral supports your mobile workforce with powerful communications that work on the desktop, desk phone, smartphone, and tablet, making everyone productive and professional no matter where they are.
Understand how cloud-based solutions overcome many of the limitations of legacy PBX systems and make a BYOD environment easier and less costly to manage. See a demo of our powerful mobile app that lets you take HD voice, fax, text, online meetings, conferencing and more with you anywhere on your smart devices.
You’ll see how it works and get answers to your questions. Learn how to:
•Call, text, or fax anyone, anytime from your mobile app with Company Directory
•Use a single business identity with one business number.
•Manage your entire system of locations, departments, extensions, and direct numbers
•Use advanced call control for call flip, transfer, park, recording, and more.
Citrix XenApp and XenDesktop 7.6 are fast becoming the standard platforms for deploying application and desktop virtualization. Based on the new Flexcast Management Architecture (FMA), XenApp and XenDesktop 7.6 provides a unified platform that makes application and desktop delivery fast and easy.
Join us for the Top Eight Best Practices for Deploying Citrix XenApp and XenDesktop 7.6 live webinar to learn how to take advantage of all the new Citrix features and enhancements to improve the security, manageability and remote access of your virtual applications and desktops.
Please join HDI's, Executive Director, Certification & Training, Rick Joslin as he discusses the results from a recent HDI global research study that focuses on IT Service Management (ITSM) tools and processes organizations deploy to empower users with self-service. Learn how organizations successfully leverage self-service as well as what hurdles they encountered and the steps they took to improve their self-service capabilities.
So whether you are looking for validation, justification, or just want to get a sense of the latest ITSM tools and best practices, you don’t want to miss this webcast!
Attend this webcast to learn:
• What tools and/or process organizations deploy to encourage user self-service
• What benefits or hurdles organizations have experienced with user self-service
• How organizations have overcome the challenges around self-service
This event is approved for 1 Continual Professional Development (CPD) credit.
Today and in the future, Carrier Ethernet (CE) 2.0 will support the automated provisioning of dynamic cloud-based services through NFV and SDN as outlined in MEF’s Third Network vision and Lifecycle Service Orchestration strategy. The MEF’s Professional Certification Program is evolving to keep pace with these rapid developments in our industry.
This webinar will cover two key topics. It will introduce the new MEF C3 Professional Certification program and cover the terminology and concepts of Service Architecture, Connectivity Services, Lifecycle Frameworks and Lifecycle Orchestration. In addition, it will reveal why it is critical to fully understand how to deploy those CE service attributes necessary to support agile cloud services, which are covered in the current MEF-CECP exam.
This webinar is intended for individuals who plan, market, implement, deploy, operate and support CE services.
Take metrics and measurements to the next level: key performance indicators bring transparency into your data center management.
The data center was seen as a cost factor in the past, whereas for modern organizations it is the driver of business. Put a value to its contribution by measuring the right values. Rather than concentrating on technical details of data center operations, business oriented indicators put value to your data center output and allow you to involve your senior management.
In this webcast Oliver Lindner, Business Line Manager for Data Centers, gives you practical examples and shows how to design KPIs that fit your business needs.
John Martin, SVP & GM, Storage Delivery, Riverbed; David Giambruno, CIO, Tribune Company; Mike Rinken, IT Director, Mazzetti
Join our webcast for the unveiling of Riverbed SteelFusion™, the only branch converged infrastructure solution on the market. It’s an innovation like no other that will allow you to transform your branch IT architectures, economics and productivity.
“With SteelFusion™, branch data is delivered encrypted from the datacenter at local speed, no matter the distance or location, and enables the restore of operations in a matter of minutes versus days, maintaining high productivity for branch staff.”
- Searl Tate, Director of Engineering, Paul Hastings
In the webcast, Riverbed executives and customers will show how you can:
-Converge standalone servers and storage onto a single branch platform.
-Reduce branch complexity by moving data at the edge into the datacenter.
-Eliminate branch downtime, improve data security, and lower TCO.
“SteelFusion™ has simplified the support of our remote offices significantly strengthening the overall support we provide for the business.”
- Jerry Vigil, IT Director, Bill Barrett Corporation
Branch offices are critical to business, but the usual approach to branch IT leaves you at risk of downtime and thus impact to users and revenue. It's now possible to execute services in the branch delivered from the data center, to speed provisioning and recovery and ensure branch business continuity.
Join Riverbed Technology experts as they discuss real-world case studies of how businesses in industries that depend on remote offices have successfully transformed IT at the edge.
Eric Carter, Director, Product Marketing, Scott Ryan, Sr. Director of ESD Business Development
Join this webcast to learn how EMC and Riverbed deliver the on-ramp to the software defined data center and enable you to:
* Eliminate the pain and risk of branch office IT provisioning and management
* Take advantage of advanced EMC storage technologies to support branch operations
* Manage all your data easier than you ever thought possible
Learn how to instantly recovery branch office servers and data - Best practices from Taneja Group on remote office IT and how the Riverbed SteelFusion (formerly Granite) solution can consolidate your servers and data while delivering true local performance
Join this live webcast where we will announce new Whitewater cloud storage gateways, along with key partners that will change the economics of data protection. Find out how organizations can simultaneously streamline data protection, improve disaster recovery readiness, and reduce operational costs by up to 80%.
Speakers / agenda
All times listed below are EST
2:00 – 2:45pm Whitewater presentation – Jerome Noll
2:45 – 3:30pm Amazon Web Services overview - Joe Lyons
3:30 – 4:00pm Customer testimonials
4:00 – 4:45pm Avnet Cloud Backup for Enterprise overview – Scott Look and Dan Allaby
Webcast covering a new solution for enterprise data protection:
Streamlines IT, Creates a new low cost storage tier, improves DR without the costs of a recovery site, improves RPO and RTO and allows recovery from any location with an internet conection.
Join this webcast to learn how to improve disaster recovery readiness and reduce risk with the public cloud. Identify business requirements, choose the right DR architecture and leverage your existing backup application with cloud storage gateways to assure recovery should the unexpected occur.
This webcast will provide a demonstration of the Riverbed, Veeam and Windows Azure cloud backup solution. See how to configure the Riverbed Whitewater cloud storage gateway with Veeam Backup and Replication V6 to quickly and easily store backup data sets in the Windows Azure cloud.
Join this demonstration of Symantec Backup Exec, Amazon S3 cloud storage and Riverbed's Whitewater cloud storage gateway working together to modernize data protection. This webinar will highlight the setup and configuration of the system and show how fast and easy it is to store Backup Exec data in the Amazon S3 cloud.
Live webcasts for storage, virtualization and IT architects
This channel provides actionable information and best practices for cloud backup and archiving, and converged infrastructure solutions for branch offices. Topics covered are instant provisioning and recovery, DR strategies, streamlined management and security as well as how to speed performance for VDI deployments. This channel features experts from industry leading storage, software and public cloud vendors, in addition to users with experience of these solutions in production environments