Know you need a service catalog, but not ready for a full IT service management (ITSM) program? This webinar will present a practical approach to "reverse engineer" the core elements of a service catalog. ITSM practitioner Greg Sanker will explain how every organization has 'services' whether they know it or not. He will show how to identify your services and create plain-language service descriptions, which help create clarity and form the basis of a functional service catalog.
Greg will show how to bypasses cultural resistance to the "we need a service catalog" approach, and actually create demand (and buy in) for a basic service catalog.
Financial advisors espouse that proper asset allocation during times of market volatility can help us sleep better. There is a parallel in the IT world. With volatility driven by technology advancement, virtual & cloud environments, and consumer demand for the newest applications and hardware, a good night’s sleep for an Asset Manager requires properly managed and optimally allocated hardware and software assets in a constantly changing environment.
This session explores this intimidating world, common pitfalls, prescriptive actions and what the latest technology can do to make sure your assets, licenses and infrastructure are optimally aligned to drive wealth in IT…and let the Asset Manager sleep well without the fear of negative audit findings and exorbitant fines.
Making the transition from service provider to trusted adviser to the C-Suite can be a difficult task. Join Jeanne Morain with special guests Lorenzo Hines (Executive Citi) and Marco Bussadori (GM BMC Software) as they provide prescriptive guidance on aligning Technology and Business initiatives. This session will explore use of mobility and the growing dependency on it as a use case to bridge the chasm between technology leaders and their counterparts based on common ground.
The business trust in IT starts in how it sees IT lead the evolution toward digital systems. If your Self-Service Catalog is simply a listing of information with a basic request portal, adoption and reputation are at risk. ITSM Expert Matt Hooper will discusses how modern self-service systems are focused on creating a delightful user-experience. How the under-pinnings of this experience must leverage modern digital transformation techniques, in order to be truly transformative to how the organization works faster, increases knowledge sharing, and leverages human performance to drive business performance.
Radio Resource Management (RRM) is a feature that automates access point (AP) power and channel configuration. Most enterprise and mid-market Wi-Fi infrastructure providers have this feature, and Wi-Fi engineers are divided on whether or not RRM is beneficial and/or trustworthy, given the extremely diverse range of deployment models and RF environments. In today's market, network stability, dependability, and low TCO are paramount. This presentation takes a comprehensive look at RRM, providing attendees with both immediately useful and longer-term reference information.
Join NetScout and Devin Akin as we deep-dive on this controversial topic.
Devin Akin is the founder of Divergent Dynamics, a Wi-Fi Systems Integrator, Value-Added Reseller (VAR), and Training organization. Akin has over 20 years in IT, with 15 years in WLAN specifically, and was recently named to the TWW Top 100 Wireless Technology Experts list for 2014.
After a record-setting year in 2015, where will the tech M&A market go in 2016? What trends that pushed M&A spending to its highest level since the Internet Bubble burst will continue to drive deals and which ones will wind down? What other sectors are likely to see the most activity this year? And most importantly, what valuations will be handed out in deals over the coming year? Drawing on data and views from across 451 Research, the Tech M&A Outlook webinar maps many of the major developments in the IT landscape (IoT, Big Data, cloud computing) to how those influence corporate acquisition strategies. Join us for a look ahead to what we expect for tech M&A in 2016.
Hear about Playtech’s story of a successful deployment of predictive analytics monitoring method. Playtech implemented the Predictive Analytics as a complementary monitoring to allow additional fault detection in places where standard monitoring can’t be applied. Using its business activity as a health indicator, problems are detected faster, sooner and even before it gets to a complete downtime.
Join us to hear about:
How monitoring your business metrics can provide another method of monitoring
How Predictive Analytics can help detect faults
Why dynamic thresholds can be better than static thresholds.
How easy it is to implement Predictive Analytics and help reduce the MTTR in your organization
Corporations increasingly rely on their enterprise services bus (ESB) as the communication center to link multiple IT systems, applications and data. Unfortunately, when something goes wrong in the ESB it can have a cascading affect, impacting critical applications. Determining the root cause of the problem is a challenge for most IT organizations, since ESBs serve as a ‘black box’, offering little insight into the issue.
Now, you can assess and resolve performance issues for applications that communicate across your ESB, before they affect your users. Join Richard Nikula, Vice President, Product Development and Support at Nastel, to learn how Nastel AutoPilot for CA Cross-Enterprise APM lets you analyze application behavior in real-time in production, test and development environments.
It’s 2016. If you were born after 1980, you probably don’t remember a time without the Internet and the Web. You reach for your smartphone as your go-to device to answer questions, order pizza, find the score of a football game, and check the address of your child’s next soccer game.
It should come as no surprise, that you reach for your smart phone or use your browser at work to search for an answer when you have a technical issue. The bottom line is that more and more business users are bypassing the service desk and the self-service portal because they believe they can get answers quicker on the web.
Could this be the beginning of the end for IT Self Service as we know it? Join George Spalding, EVP, Pink Elephant and Jim Blayney, Sr. Product Marketing Mgr. CA Technologies, as they tackle the thorny and divisive issue of whether it’s actually more productive for users to get their own solutions from the web.
Please join the DevOps / Agile CoI for a BrightTalk Session, “Enterprise DevOps – Lessons Learned”, scheduled for 1PM EST on Wednesday, January 27, 2016.
DevOps is a cornerstone to concepts used to drive the implementation, with continuous integration and delivery as methods to deliver the actual solution. In a large enterprise, there are many front-end and back-end systems/processes that need to "talk". This presentation focuses on highlighting and breaking down the silos that exist in order to redirect energy and attention on (the more important) outcomes that are generated from lighter methods to delivery IT systems. This includes establishing similar light weight methods for all groups in the organization to publish updates and changes in the environment with, again, a focus on the values, practices, and outcomes.
Jason Walker, the Lead DevOps Engineer at Target Corporation, will discuss many of the lessons learned and best practices during the adoption of DevOps at Target.
Kevin Knieriem, VP, Innovation Solutions, SAP, Inc. and Ray Blanchard, Sr. Director, Strategic ISV Alliances, VMware
Join SAP and VMware for this live webinar to learn how you can increase IT agility, simplify management and lower total cost of ownership when you virtualize your SAP HANA ® environment with VMware. We will discuss the new deployment options that are now available, enabling you to run your SAP HANA onsite, offsite or both – without compromise. Also, you will learn best practices for configuring and deploying SAP HANA in a virtual shared storage environment and how you can create, manage and automate new SAP HANA-based capacity on demand, enabling seamless workload mobility for your data center.
During this live webinar, we will discuss:
- Market trends and how SAP customers are transforming they way they run their workloads and data centers
- The new deployment choices for your virtualized SAP HANA environment, on vCloud Suite or newly announced vCloud® Hybrid Service™, and the benefits you can achieve from each option
- Best practices for configuring and deploying SAP HANA on VMware cloud infrastructure
- Getting started: how VMware and SAP together are helping SAP customers assess, create and adopt virtualization strategies for their SAP HANA environments
- Answers to your questions during live Q&A
Register today to learn how you can benefit from virtualizing your SAP HANA environment with VMware and transform your business.
About the presenters:
Kevin Knieriem, Vice President, Innovation Solutions, SAP, Inc.
Dominic Uliano, Virtualization and Cloud Management Practice Lead, North America, SAP, America, Inc.
Ray Blanchard, Sr. Director, Strategic ISV Alliances, VMware, Inc.
Bob Goldsand, Global Alliance Partner Architect, VMware, Inc.
Flexpod is a unified architecture solution that integrates best-in-class compute, storage and network components to deliver a pre-tested, validated, cloud-ready solution that supports SAP on VMware virtualization. In this webinar, NetApp, VMware and our joint customer, FMC Technologies, will introduce how FlexPod can accelerate deployment times up to 40% with automated provisioning in a flexible and scalable environment, simplify management using an application integrated approach for backup and recovery, and reduce risk with a pre-validated design and deployment architecture for virtualized SAP environments.
You’re ready to virtualize your organization’s SAP systems but are concerned about the impact of virtualization changes across your organization. What are the risks? What is the best way to get started?
In this session, we’ll discuss the joint VMware and SAP service and training offerings available to assist your entire organization in a successful SAP migration. Available IP material will be provided as well as delivery guidance and best practices for virtualizing SAP on VMware.
Dick Csaplar – Senior Research Analyst, Aberdeen Group
Much has been written about the benefits of virtualization. However, do these benefits apply to very large, mission critical applications such as SAP?
In November 2011, Aberdeen surveyed 100 enterprises that are using SAP to find out if they have virtualized their SAP deployment, how they did it and what benefits they received. Join us as Dick Csaplar, Senior Research Analyst for Aberdeen, shares the results of this survey and provides insights as to how enterprises are successfully virtualizing their SAP landscapes.
Although the benefits of virtualization are well established, some companies have stopped short of virtualizing their business-critical applications. Uncover the truth about how you can virtualize business-critical applications and achieve benefits such as faster migration to new hardware and faster application upgrades.
Attend this webcast to learn about:
•New capabilities in VMware vSphere® 5 to virtualize business-critical applications
•Customer case studies of companies that have virtualized Oracle and SQL
•New capabilities providing simplified disaster recovery, efficient automated operations and app security
Ray Blanchard – Sr. Director, ISV Alliances VMware; Mark Thorpe - Director, Ecosystems and Channels, SAP
SAP and VMware recently announced a strategic collaboration to develop tools and services that make it easier for you to virtualize and run SAP systems in next-generation cloud infrastructures with increasing levels of automation. Join us to learn more about the key announcements including:
• The creation of a fully virtualized SAP stack from database to applications
• New consulting and global support options to help you evaluate, design, implement, and optimize your virtualized SAP landscapes
• Extended support programs allowing you to better monitor and manage their SAP systems running on VMware
• Creation of a fully virtualized SAP "black box" to accelerate SAP deployments, help automate upgrades and reduce lifetime TCO
Learn how you can leverage this strategic partnership to accelerate your SAP virtualization journey.
Join as VMware shares cross-industry best practices for monitoring the SAP application stack while providing 5 nine’s of availability with built-in Fault Tolerance and full SAP Disaster Recovery plans.
In this session, we explore how to maximize your already-virtualized SAP landscape to proactively ensure virtual/cloud infrastructure performance, provide continuous compliance with operational and regulatory requirements, and optimize resource utilization and cost.
We will also review the best methods for integrating SAPGui into your virtualized environment for seamless and conflict-free execution on end-point devices
Finally we will share how SAP has leveraged a self-service portal to manage and deploy their own SAP install of 25k VM's.
Your Cloud. Complete Flexibility. Non-Stop Reliability.
This VMware-led webinar series will enable SAP application and infrastructure owners to understand:
1. The benefits of virtualizing SAP for both applications and infrastructure owners
2. Howto get started virtualizing SAP
3. Which partners can assist in virtualizing SAP
4. How to maximize a fully virtualized SAP landscape.