Please join HDI's, Executive Director, Certification & Training, Rick Joslin as he discusses the results from a recent HDI global research study that focuses on IT Service Management (ITSM) tools and processes organizations deploy to empower users with self-service. Learn how organizations successfully leverage self-service as well as what hurdles they encountered and the steps they took to improve their self-service capabilities.
So whether you are looking for validation, justification, or just want to get a sense of the latest ITSM tools and best practices, you don’t want to miss this webcast!
Attend this webcast to learn:
• What tools and/or process organizations deploy to encourage user self-service
• What benefits or hurdles organizations have experienced with user self-service
• How organizations have overcome the challenges around self-service
This event is approved for 1 Continual Professional Development (CPD) credit.
Today and in the future, Carrier Ethernet (CE) 2.0 will support the automated provisioning of dynamic cloud-based services through NFV and SDN as outlined in MEF’s Third Network vision and Lifecycle Service Orchestration strategy. The MEF’s Professional Certification Program is evolving to keep pace with these rapid developments in our industry.
This webinar will cover two key topics. It will introduce the new MEF C3 Professional Certification program and cover the terminology and concepts of Service Architecture, Connectivity Services, Lifecycle Frameworks and Lifecycle Orchestration. In addition, it will reveal why it is critical to fully understand how to deploy those CE service attributes necessary to support agile cloud services, which are covered in the current MEF-CECP exam.
This webinar is intended for individuals who plan, market, implement, deploy, operate and support CE services.
Take metrics and measurements to the next level: key performance indicators bring transparency into your data center management.
The data center was seen as a cost factor in the past, whereas for modern organizations it is the driver of business. Put a value to its contribution by measuring the right values. Rather than concentrating on technical details of data center operations, business oriented indicators put value to your data center output and allow you to involve your senior management.
In this webcast Oliver Lindner, Business Line Manager for Data Centers, gives you practical examples and shows how to design KPIs that fit your business needs.
As the threat landscape continues to evolve and expand, how best can your security solution adapt to the changes? To keep up with the pace, IT security needs quick and accurate information in order to identify and remediate these incidents. The new updates for Trend Micro OfficeScan and Trend Micro Control Manager offers you just that. A better security with products working together to provide customized defense to help you rapidly adapt and respond to this ever evolving threats.
Join this webinar to learn:
1.Trend Micro’s new technology to protect against Ransomware
2.What’s new with the release of OfficeScan 11 SP1 and Control Manager 6.0 SP3
3.How does our “Connected Threat Defense” fits in your company security
In the landscape of vulnerability management, you know that effective prioritization of vulnerabilities is the difference between "playing the numbers game" and truly being an InfoSec rock star. But too often, our primary resource--the CVSS--is relied on too heavily, with disastrous consequences.
Michael Roytman, Chief Data Scientist at Kenna, will explain what IT security professionals miss by placing too much trust in CVSS when it comes to prioritization efforts. He will also explain what information should absolutely be taken into consideration in order to focus on vulnerabilities posing the greatest risk. Topics covered include:
- Why CVSS sometimes gets it wrong
- Specific examples of serious exploits being given low scores
- What IT security professionals should do to supplement CVSS
- How the proper use of threat intelligence can accelerate your vuln management program
Azure makes substantial infrastructure capabilities available to you with just a click of the mouse, but this isn't the virtualization stack you're used to. HOSTING VP of Product, Sean Bruton, will discuss the gotchas and nuances of the current Azure compute services to help you find success for production applications on Azure.
The value of cloud applications such as Microsoft Office 365 is not just in the ability to simplify usage and management, but in integrating with other often-used cloud business applications, such as communication tools. The ability to manage and track all business communications in one place—calls, texts, faxes and voicemails—and to make and receive calls directly within Office 365, are both productivity advantages that integration can deliver. In this presentation we will discuss the benefits of an integrated Office 365 and business communication system for both IT and the end user.
Kevin Knieriem, VP, Innovation Solutions, SAP, Inc. and Ray Blanchard, Sr. Director, Strategic ISV Alliances, VMware
Join SAP and VMware for this live webinar to learn how you can increase IT agility, simplify management and lower total cost of ownership when you virtualize your SAP HANA ® environment with VMware. We will discuss the new deployment options that are now available, enabling you to run your SAP HANA onsite, offsite or both – without compromise. Also, you will learn best practices for configuring and deploying SAP HANA in a virtual shared storage environment and how you can create, manage and automate new SAP HANA-based capacity on demand, enabling seamless workload mobility for your data center.
During this live webinar, we will discuss:
- Market trends and how SAP customers are transforming they way they run their workloads and data centers
- The new deployment choices for your virtualized SAP HANA environment, on vCloud Suite or newly announced vCloud® Hybrid Service™, and the benefits you can achieve from each option
- Best practices for configuring and deploying SAP HANA on VMware cloud infrastructure
- Getting started: how VMware and SAP together are helping SAP customers assess, create and adopt virtualization strategies for their SAP HANA environments
- Answers to your questions during live Q&A
Register today to learn how you can benefit from virtualizing your SAP HANA environment with VMware and transform your business.
About the presenters:
Kevin Knieriem, Vice President, Innovation Solutions, SAP, Inc.
Dominic Uliano, Virtualization and Cloud Management Practice Lead, North America, SAP, America, Inc.
Ray Blanchard, Sr. Director, Strategic ISV Alliances, VMware, Inc.
Bob Goldsand, Global Alliance Partner Architect, VMware, Inc.
Flexpod is a unified architecture solution that integrates best-in-class compute, storage and network components to deliver a pre-tested, validated, cloud-ready solution that supports SAP on VMware virtualization. In this webinar, NetApp, VMware and our joint customer, FMC Technologies, will introduce how FlexPod can accelerate deployment times up to 40% with automated provisioning in a flexible and scalable environment, simplify management using an application integrated approach for backup and recovery, and reduce risk with a pre-validated design and deployment architecture for virtualized SAP environments.
You’re ready to virtualize your organization’s SAP systems but are concerned about the impact of virtualization changes across your organization. What are the risks? What is the best way to get started?
In this session, we’ll discuss the joint VMware and SAP service and training offerings available to assist your entire organization in a successful SAP migration. Available IP material will be provided as well as delivery guidance and best practices for virtualizing SAP on VMware.
Dick Csaplar – Senior Research Analyst, Aberdeen Group
Much has been written about the benefits of virtualization. However, do these benefits apply to very large, mission critical applications such as SAP?
In November 2011, Aberdeen surveyed 100 enterprises that are using SAP to find out if they have virtualized their SAP deployment, how they did it and what benefits they received. Join us as Dick Csaplar, Senior Research Analyst for Aberdeen, shares the results of this survey and provides insights as to how enterprises are successfully virtualizing their SAP landscapes.
Although the benefits of virtualization are well established, some companies have stopped short of virtualizing their business-critical applications. Uncover the truth about how you can virtualize business-critical applications and achieve benefits such as faster migration to new hardware and faster application upgrades.
Attend this webcast to learn about:
•New capabilities in VMware vSphere® 5 to virtualize business-critical applications
•Customer case studies of companies that have virtualized Oracle and SQL
•New capabilities providing simplified disaster recovery, efficient automated operations and app security
Ray Blanchard – Sr. Director, ISV Alliances VMware; Mark Thorpe - Director, Ecosystems and Channels, SAP
SAP and VMware recently announced a strategic collaboration to develop tools and services that make it easier for you to virtualize and run SAP systems in next-generation cloud infrastructures with increasing levels of automation. Join us to learn more about the key announcements including:
• The creation of a fully virtualized SAP stack from database to applications
• New consulting and global support options to help you evaluate, design, implement, and optimize your virtualized SAP landscapes
• Extended support programs allowing you to better monitor and manage their SAP systems running on VMware
• Creation of a fully virtualized SAP "black box" to accelerate SAP deployments, help automate upgrades and reduce lifetime TCO
Learn how you can leverage this strategic partnership to accelerate your SAP virtualization journey.
Join as VMware shares cross-industry best practices for monitoring the SAP application stack while providing 5 nine’s of availability with built-in Fault Tolerance and full SAP Disaster Recovery plans.
In this session, we explore how to maximize your already-virtualized SAP landscape to proactively ensure virtual/cloud infrastructure performance, provide continuous compliance with operational and regulatory requirements, and optimize resource utilization and cost.
We will also review the best methods for integrating SAPGui into your virtualized environment for seamless and conflict-free execution on end-point devices
Finally we will share how SAP has leveraged a self-service portal to manage and deploy their own SAP install of 25k VM's.
Your Cloud. Complete Flexibility. Non-Stop Reliability.
This VMware-led webinar series will enable SAP application and infrastructure owners to understand:
1. The benefits of virtualizing SAP for both applications and infrastructure owners
2. Howto get started virtualizing SAP
3. Which partners can assist in virtualizing SAP
4. How to maximize a fully virtualized SAP landscape.