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Achieving ETE Integration/Transparency in a Large Scale Multi-Supplier Environme

During 2008 thru 2011 Procter & Gamble completed a successful
End-to-End outsourcing of its global network and infrastructure/applications by integrating the core strengths of two large suppliers, British Telecomm and HP. This webinar will describe how ITIL v3 was used to leverage Procte
During 2008 thru 2011 Procter & Gamble completed a successful
End-to-End outsourcing of its global network and infrastructure/applications by integrating the core strengths of two large suppliers, British Telecomm and HP. This webinar will describe how ITIL v3 was used to leverage Procter & Gamble’s 6 year outsourcing foundation to establish the multi-supplier framework. It will focus on Operational methods employed to achieve, and evaluate a cost effective, reliable, and end user transparent ETE service model.
Recorded Jun 5 2012 62 mins
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Presented by
Daryl Goetz
Presentation preview: Achieving ETE Integration/Transparency in a Large Scale Multi-Supplier Environme
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