Hi [[ session.user.profile.firstName ]]

IT Service Management

  • Refresh: How Freshservice has helped Stitch Fix in its journey
    Refresh: How Freshservice has helped Stitch Fix in its journey
    Ravindra Sunku - Director of IT, Stitch Fix | Miguel Adao - Head of Marketing, North America, Freshworks Recorded: Nov 29 2020 15 mins
    Session abstract:
    Join this session to get insights on
    1) How Freshservice won the right to become Stitch Fix's ITSM solution a few years ago.
    2) Why Stitch chose Freshservice to be the important building block of their vision for the IT department.
    3) And, how Freshservice is supporting/enabling several different functions, including Facilities, HR, Security/Incident Management, Vendor Reviews, Engineering etc.
  • Excelling in the Experience Economy
    Excelling in the Experience Economy
    Trevor Schulze - Global CIO, RingCentral & Hunter Muller - President & CEO, HMG Strategy Recorded: Nov 27 2020 44 mins
    As companies build out their Systems of Experience™, CIOs and technology executives must ensure these systems are hyper-personalized for customers and employees and tailor them to address changing behaviors and expectations. Companies that fail to make this pivot will lose out. Watch this webinar and learn:

    * How the Experience Economy is evolving and why companies need to get onboard to survive and thrive
    * Why CIOs and technology executives are at the nexus of this shift and how they can enable their organizations to accelerate into the future
    * Why the rules for customer engagement have changed along with recommendations for decision-makers to adopt
    * Advice on how companies can strengthen their experience strategies now and into the economic future
  • Bring Your Process Models to Life with Signavio Workflow Accelerator
    Bring Your Process Models to Life with Signavio Workflow Accelerator
    Dan Cohen, Consultant at Signavio Recorded: Nov 26 2020 47 mins
    While process models can automate decision-making where possible, what does this look like in practice?

    In this webinar, you will see how a process modeler can draw a simple diagram representing a decision workflow, and then trigger new cases to execute the workflow, notifying stakeholders that decision inputs are needed.

    Workflow Accelerator can take various actions based on user decisions, such as sending out template emails, generating template documents, or executing scripts to integrate with Signavio Process Manager or 3rd party systems. You will see how Workflow Accelerator can weigh the inputs of multiple users to generate the desired outputs, and even automate decisions based on user inputs or data from an external source.

    In this webinar, you will learn:
    -How simple workflows are built and executed in Signavio Workflow Accelerator, and what types of actions Workflow Accelerator is capable of executing
    -How a decision maker, or multiple decision makers, can enter their decisions into an in-flight Workflow
    -How decisions can be automated based on pre-defined data or user form inputs
  • Reducing the Risk of M&A through Data and Integration
    Reducing the Risk of M&A through Data and Integration
    Mike Kiersey, Principal Technologist & Evangelist EMEA, Boomi, Darren Way, CEO, Fifth Step, Phil Lear, COO, Fifth Step Recorded: Nov 26 2020 59 mins
    As organisations adjust their strategies to the economic and humanitarian reaction to the pandemic. With the fog that surrounds us at the moment, resilient companies are still preparing and continue to invest through these challenging times.
    Organisations who continually invest organically or non organically need to integrate business with speed and efficiency, however one of the greater barriers is “data”. Organisations need to improve the ability to integrate IT technology functions, swiftly, securely and with minimal risk and disruption to the business.
    Our joint webinar as we discuss how our two organisations are helping customers achieve the maximum value of M&A, through trusted experience. Boomi and Fifth Step will cover:
    • Understanding and managing the risk of data in due diligence
    • Building a Framework approach for data-driven M&A
    • Integration, aligning the synergy between IT and Business
  • Secure by Design: Achieving a Secure and Compliant OT Environment
    Secure by Design: Achieving a Secure and Compliant OT Environment
    Aasef Iqbal, Sr. Specialist OT Cybersecurity, Fortinet and Peter Pappas, Operations Executive, Dimension Data Recorded: Nov 26 2020 47 mins
    We invite you to join our virtual and exclusive round table breakfast, where we will unpack how you can implement security within your organisation in an efficient, non-disruptive way, to ensure that your OT environment is protected and compliant.

    Presenter: Aasef Iqbal, Sr. Specialist OT Cybersecurity, Fortinet
    Host: Peter Pappas, Operations Executive, Dimension Data
  • Work Reimagined: Returning to Site
    Work Reimagined: Returning to Site
    George Dewar, Flow Specialist, Boomi; Mark Mair Solutions Consultant, EMEA Boomi Recorded: Nov 26 2020 38 mins
    As part of the Work Reimagined series, join George Dewar, Flow Specialist and Mark Mair, Solutions Consultant, who will be giving a technical demo to show you exactly how Boomi can support your Return to Site requirements.

    Assess when workers can return to the office and track crucial re-entry criteria.

    As businesses look to return to site, this is hampered by a lack of workflow decision based on self-attestation and the ability to ‘reserve’ a seat at office locations.

    The Return To Site solution allows you to assess when workers can return to the office and track crucial re-entry criteria.

    Your people can instantly connect with any of their systems from badging, guest access, cleaning sites, or anything else that might be needed as you look to return to site.
  • Single Sign-On & Password Management – Managing Every Access Point
    Single Sign-On & Password Management – Managing Every Access Point
    Barry McMahon, International Product Marketing Manager, IAM and Seamus McLaughlin, Senior Solutions Consultant, LastPass Recorded: Nov 26 2020 31 mins
    Employees need streamlined, secure and simple access to their work, otherwise lose productivity. But more apps, devices, networks and users entering the workplace makes it increasingly complex for IT to simply manage and protect user access.

    Discuss in this replay of this session to learn how the new LastPass Enterprise provides control and security for every access point in the business. The discussion will include:

    - How SSO and password management work together to manage every access point
    - The LastPass journey to evolve from a password manager to a holistic access solution
    - A product deep dive into the new LastPass Enterprise, now including an SSO portal with over 1,200 integrations

    Speakers:
    Brian McMahon, International Product Marketing Manager, IAM
    Seamus McLaughlin, Senior Solutions Consultant, LastPass
  • Enable secure business with NTT´s new Zero Trust maturity assessment
    Enable secure business with NTT´s new Zero Trust maturity assessment
    Marcel Bührer, lic. oec. HSG, CTO, Companjon, Jean Paul Kölbl, Senior Principal Consultant GRC, NTT Ltd. Security division Recorded: Nov 26 2020 40 mins
    As Europe's newest technology company specialising in add-on solutions, Companjon takes a proactive and agile approach when it comes to protecting their information assets. To ensure all business needs are met in a secure way, the review of the current and target state of security posture and the right recommendations are the basis for Companjon´s ongoing security improvement initiatives, spanning across people, process, and technology domains.

    In this 30 min panel discussion, Companjon´s CTO Marcel Bührer and NTTs security expert Jean Paul Kölbl talk about the starting point and challenges, NTTs cybersecurity advisory program, the resulting security roadmap and how a good plan helps to manage risks, maintain compliance and make better decisions based on value risk.

    The expert discussion will be moderated by Arman Aygen, Managing Partner at the training and consulting company A Star. With his technical depth, business acumen and thought leadership, he will put the right questions to the experts garnished with valuable personal experiences.

    Date and time: November 26 2020 at 10:00 am CET

    Presenter:
    Marcel Bührer, lic. oec. HSG, CTO, Companjon
    Jean Paul Kölbl, Senior Principal Consultant GRC, NTT Ltd. Security division
  • Thrive in the Era of Remote Work
    Thrive in the Era of Remote Work
    Kari Nelson, Director Product Marketing Cherwell & Phil Bowermaster Principal Product Marketing Manager Cherwell Recorded: Nov 25 2020 44 mins
    The largest ever remote work experiment is revealing the opportunities available for organizations that can provide the technological and practical supports required for remote workers. Discover how to ensure that your organization is resilient, and enables productivity and efficiency.
  • 2021 Trends: Emerging Technologies & Digital Innovation
    2021 Trends: Emerging Technologies & Digital Innovation
    Ian Howarth, Solutions Architect, iTexico, Improving Mexico | Recorded: Nov 25 2020 68 mins
    Which technologies will be driving digital business transformation in 2021? In today’s environment, business models are evolving and industries are being disrupted faster than anyone could have imagined. Now is the time for you to harness the power of these emerging technologies to solve challenges, win marketing opportunities, and become a disruptor in your industry through digital innovation.
  • Rapport Verizon sur la sécurité des paiements – PSR 2020
    Rapport Verizon sur la sécurité des paiements – PSR 2020
    Xavier Michaud | Abdelkrim Ahmed Bacha Recorded: Nov 25 2020 61 mins
    Les institutions financières et organisations gèrent plusieurs types de données sensibles et mettent en œuvre des efforts importants afin de sécuriser, mettre en conformité leurs périmètres soumis à des exigences réglementaires ou de l’industrie.

    Verizon publie son rapport annuel « Payment Security Report – PSR » depuis 2010 et continue d'offrir un point de vue unique sur l'impact à long terme des standards de sécurité des données de l'industrie des cartes de paiement (PCI DSS).

    Le rapport de Verizon, détaillant la sécurité des cartes de paiement et la conformité au standard PCI DSS, est devenu une lecture incontournable pour chaque entité devant protéger des données privatives dont les cartes bancaires (GDPR/PCIDSS).

    Vous y trouverez des informations sur :
    * Les principales conclusions du rapport 2020 et leurs significations.
    * Les 7 pièges à éviter pour vous aider à faire évoluer votre gestion actuelle de la conformité à un meilleur niveau de maturité.
    * Comment aider à développer la visibilité, le contrôle et la prévisibilité des performances en matière de conformité.
    * Une analyse de l’impact COVID 19 sur la sécurité des paiements et un retour sur les principales mesures à mettre en place.

    En conclusion de cette session, vous aurez la possibilité d’échanger avec nos experts sur les différents challenges et de découvrir d’autres approches à la conformité (PCIDSS/PCI Office/Compliance Office).

    INTERVENANT(S)
    Xavier MICHAUD, Managing Principal Security Consultant, Security Assurance
    Abdelkrim AHMED BACHA, Senior Security Consultant, Security Assurance
  • Customer Spotlight: Ergon Transforming Status Quo to a Data Driven Business
    Customer Spotlight: Ergon Transforming Status Quo to a Data Driven Business
    Jana Branham, CIO, Ergon; Greg Jordan, Director, Enterprise Integration, Ergon; Marcia Morey, Global Director, Boomi Recorded: Nov 25 2020 47 mins
    To grow an Oil & Energy company to a multi-billion business requires actionable strategy from the CIO. Siloed systems and “status quo” processes needed to be re-engineered to a data-driven business, to bring agility and deliver application faster.
  • 製造業向けSD-WAN によるITコストの削減と運用効率の向上
    製造業向けSD-WAN によるITコストの削減と運用効率の向上
    安田 哲, 稲岡 茂 Recorded: Nov 25 2020 56 mins
    2020年は大きな変革の一年でした。あやゆる業種や地域のお客様がコロナ時代の世界に迅速に適応することを余儀なくされました。特に製造業のお客様は、デジタルトランスフォーメーションを加速させ、資産を持たずOPEX のみのクラウドサービスへと移行することでコスト削減を行う戦略へと移行しつつあります。

    11月25日にマネージドSD-WAN への移行メリットとその方法についてご説明します。弊社アリアカのスマートサービスは、どこでも接続でき、ネットワークを介したアプリケーションのパフォーマンスを改善し、体感品質を高めます。またクラウドサービスとダイレクトに接続でき、海外拠点とのグローバルなオーケストレーションとプロビジョンイングで課題を解決する方法についてもご説明します。
    特に海外との通信でSaaSアプリのパフォーマンスに問題を抱えるお客様や、ファイルのやり取りとアプリの同期に何時間もかかってしまい生産性に問題を感じておられるお客様に具体的なソリューションをご紹介します。

    フルマネージドSD-WANサービスとして、アリアカは製造業のお客様のビジネスニーズに迅速かつシームレスにお応えし、設備投資を必要とせず経費のみでIT リソースの迅速なサービス開始を可能にします。

    開催日時:2020年11月25日(水) 午後3~4時

    プレゼンター
    アリアカ・ジャパン シニアシステムズエンジニア 安田 哲   
                リージョナルセールスディレクタ 稲岡 茂
  • Industry 4.0: Radical Digitisation
    Industry 4.0: Radical Digitisation
    Toby Redshaw | Simon Parry | John Crawford Recorded: Nov 25 2020 38 mins
    The pandemic has shone a spotlight on how digital can be a truly transformative investment. Enabling companies to not only boost productivity, but also engage and communicate with their employees, customers and stakeholders in a way that they didn't think possible.

    In this session, we’ll discuss the technologies that forward-thinking business are prioritising and already investing in, such as:
    • Artificial Intelligence and Machine Learning
    • Automation and Robotics
    • Core network technologies and 5G

    Attendees to this webinar will hear about:
    • The importance of maintaining the human touch in organisations by finding the right balance when allocating tasks between automation, AI, and humans
    • Why 5G can be such a game-changer. How it can be used to create private wireless networks that provide secure, high-bandwidth, low-latency connections, enabling exciting new solutions like driverless vehicles such as robots and automated forklifts and near-real-time tracking of manufacturing lines. The range of solutions is huge from tracking to safety, predictive maintenance to digital twins.
    • How to leverage these technologies whilst ensuring that human choices shape the workplace and that we are not drawn into an algorithm-driven structure

    Speakers:
    Toby Redshaw, Senior Vice President – 5G Solutions & Enterprise Innovation, Verizon Business
    Simon Parry, CTO, Nokia Enterprise UK, Nokia
    John Crawford, General Manager, Enterprise Innovation and 5G solutions, Verizon Business
  • Four keys to a successful transition to zero trust network access
    Four keys to a successful transition to zero trust network access
    Akhilesh Dhawan, Michael Stringer Jr. Jason Willis, Christopher Barnum Recorded: Nov 24 2020 58 mins
    Today, remote work is the most predominant version of the “new normal.” What that means is that IT organizations must deliver flexible work alternatives that are all about equipping employees anywhere -- and enabling them to seamlessly do their best work at any time, on any device over any network. This new world has made stringent security like zero trust crucial. A zero trust model relies on contextual awareness to adaptively grant access to authorized employees using patterns based on identity, time, and device posture. Zero trust helps mitigate risk and it improves the user experience. Even more compelling, it eliminates the need for traditional VPNs. The catch is that most IT teams already have a remote access solution in place. So how do you make the switch?

    Join this webinar to hear tips and best practices from security experts who can help.

    - Define your remote access strategy
    - Understand gaps with your existing VPN solution
    - Augment the existing solution with new use cases like BYO, web and SaaS apps
    - Start migration from existing VPN to cloud delivered security solution
  • Tech Tuesdays Episode 4: How IT Teams Can Make 'Return-To-Work' Safer & Better
    Tech Tuesdays Episode 4: How IT Teams Can Make 'Return-To-Work' Safer & Better
    Joy Su, Senior Director of Product Marketing, Freshworks | Nicholas Jager Director, Digital Technology & Cloud, itSMF USA Recorded: Nov 24 2020 20 mins
    Uncertain about returning to work? In this session, we discuss a three-prong approach that IT teams can take to ensure a safer and superior return-to-work experience.
    Key themes:
    1. The workplace limbo
    2. Three-fold thought to return to work
    3. Technology solutions to consider
  • Riding the Innovation Wave: Top 2020 Unified Communications Trends
    Riding the Innovation Wave: Top 2020 Unified Communications Trends
    Nishit Rao - VP of Product Marketing, RingCentral Recorded: Nov 24 2020 37 mins
    2020 is a year of uncertainty. But one thing is certain; the way we work has changed forever. Business Communication preferences and practices have had to change overnight to adapt for the new normal.

    Business communication requirements have changed and a new segment of workers who never had a choice to work from home are now forced to not only work from home, but to keep similar productivity levels. This has placed new demands on unified communications tools. Let's discuss the top three trends of 2020 shaping the Unified Communications business.
  • Network Automation 102: Automate Your Network
    Network Automation 102: Automate Your Network
    Glenn Gray, Sr. Solutions Architect Recorded: Nov 24 2020 39 mins
    Webinar talks about
    - Automate networks with low-code platform
    - Design simple and complex automation workflows
    - Automate across multi-vendor and hybrid infrastructure
    - Benefits of network automation
  • What’s New in Apple OS Upgrades: macOS Big Sur, iPadOS 14, iOS 14 and tvOS 14
    What’s New in Apple OS Upgrades: macOS Big Sur, iPadOS 14, iOS 14 and tvOS 14
    Garrett Denney, Jamf Recorded: Nov 24 2020 36 mins
    Exciting operating system (OS) announcements came out of Apple's Worldwide Developers Conference. And as promised, macOS Big Sur, iPadOS 14, iOS 14 and tvOS 14 will be coming to an Apple device near you. Are you ready?

    In our webinar, What's New in Apple OS Upgrades, we’ll show you what these new operating systems offer for productivity, security and management capabilities.

    We'll cover:
    - A brief overview of macOS Big Sur, iPadOS 14, iOS 14 and tvOS 14
    - New management functionality and what it means for IT
    - How to seamlessly upgrade your Apple fleet
    - How same-day support benefits IT stakeholders
  • How to shape your data centre for the new normal
    How to shape your data centre for the new normal
    Data centre experts from BT and Cisco Recorded: Nov 24 2020 21 mins
    The new normal has accelerated the pace of change. Digital transformation means that your existing data centre needs to deliver more.

    In the next webinar of our 'Shape the future of infrastructure' series, we’ll explore:
    •how to implement new technology in private data centres
    •how to get cloud-like agility within your data centre
    •the features of Cisco ACI and what it delivers.

    Our data centre optimisation portfolio expert, Charles Greenaway, will be joined by Louise O’Neil, head of new customer sales and Gareth Furse, an account manager in solutions SP sales from Cisco to offer their views on the options available to you.

    Speakers:
    •Jonathan Sumner, Head of marketing, Network, Cloud & Consultancy, BT
    •Louise O’Neill, Director, Banking & Financial Services, BT
    •Charles Greenaway, Customer CTO, BT
    •Gareth Furse, Service creation & portfolio manager, Enterprise networking, Cisco
  • Ask the Expert: Making Configuration, Change & Release Management a Reality
    Ask the Expert: Making Configuration, Change & Release Management a Reality
    Harriet Jamieson, Senior Content Manager, BrightTALK and Ben Sapp, Insight Architect, Numerify Recorded: Nov 24 2020 24 mins
    Join Configuration, Change and Release Management expert Ben Sapp as he answers your questions about how to make it a reality.

    We'll start this live session with Ben's 5 FAQ asked questions around Configuration, Change and Release Management, and then we'll answer the audience's burning questions around this facet of IT Service Management.
  • The Outcome of Well-Used Intelligence
    The Outcome of Well-Used Intelligence
    Jens Monrad, Head of FireEye Intelligence EMEA & David Grout, CTO EMEA. Recorded: Nov 24 2020 67 mins
    Cyber Threat Intelligence is a vital component in understanding the current and future threat landscape. But how can organizations make better use of it? What are some of the common pitfalls and how can organizations expand usage across the entire organization?
  • IoT/OT cybersecurity: What’s new in Cyber Vision 3.2?
    IoT/OT cybersecurity: What’s new in Cyber Vision 3.2?
    Laurent Hausermann, Nicolas Deville and Fabien Maisl, Cisco IoT Security Recorded: Nov 24 2020 61 mins
    Protecting industrial networks against cyber threats requires visibility and insights into industrial assets and processes. It requires Cisco Cyber Vision!
    Attend this session to see what Cyber Vision can do for you and learn about the great new features of the new 3.2 release:
    •How can Cyber Vision give you visibility on your industrial assets to help you implement security best practices?
    •What threat detection capabilities does Cyber Vision offer?
    •How does Cyber Vision enhance your existing IT security tools?
    •What are the new features of Cyber Vision 3.2?
    •See a comprehensive demo of Cyber Vision
  • Return to Work Action Plan: Wellness, HR, and IT Infrastructure
    Return to Work Action Plan: Wellness, HR, and IT Infrastructure
    Simon Ratcliffe, Ensono | Mike Kiersey, Dell Boomi | Yvonne Stewart, Dell I Sophie Bryan, Ordinarily Different Ltd. Recorded: Nov 24 2020 54 mins
    "Work Reimagined" For A Hybrid Workforce Episode 2

    The new world is hybrid, and the working environment will never return to how it once was. With this in mind, how can you lead a return to work in a way that reflects the new normal?

    When planning a return to the office, there are a number of key considerations. Leaders must consider how to drive strategy in a way that protects and supports the mental wellbeing of their employees, as well as their physical health. It is important that moving forward, we take the lessons from the pandemic and the hybrid model of work, and apply them to the workplace. Allowing employees to work remotely, supporting their home life, and continuing to push a collaborative effort is key to keeping employees productive and healthy.

    As well as prioritising employee mental health, it is important that organisations have the iT infrastructure in place to monitor and log the data needed for HR and facilities to maintain the proper health and safety restrictions. HR titles will now be intrinsically linked in order to collaborate and ensure the most stringent safety standards. However, your infrastructure must support this. With Boomi solutions, those in HR will be able to track data securely and efficiently, with the ability to interpret data and set up a safe and supportive workplace, keep offices and remote employees connected, and ensure that the digital workspace is safe from disruption.

    In this session we will explore:
    - How to champion the mental wellbeing and wellness of your employees while planning a return to the office
    - How to optimise your existing IT infrastructure to support HR as they log and monitor data, keeping those in the workplace safe
    - How can we ensure that a return to the workplace helps drive social impact, like reducing our carbon footprint and emissions
  • Defining the Data Age
    Defining the Data Age
    James Hodge, Splunk I Ramesh Dontha, Digital Transformation Pro I Amit Bhattacharyya, Vox Media Recorded: Nov 24 2020 52 mins
    The Data Age Series Episode 1

    A recent survey reported that 86% of organisations are not ready for the ‘Data Age’. The force of digital transformation is stronger than ever before, causing data volumes to skyrocket and driving innovation and revenue growth. Data has become the fastest growing business asset, from providing valuable customer insight, to influencing your security strategy. Understanding the ‘Data Age’, and defining what it means for your business, is key to being prepared.

    Join us in this session as we discuss:
    - The transformative technologies that have influenced the ‘Data Age’
    - Trends in technology, from 5G to AI, and augmented reality to IoT, that have advanced digital transformation
    - The level of preparedness in organisations today to survive and capitalise on this coming wave of data
  • TDWI Virtual II 2020 - Simplify your integrations developer life
    TDWI Virtual II 2020 - Simplify your integrations developer life
    Thomas Herrmann, Hannover Rück Nov 30 2020 10:00 am UTC 39 mins
    Am Anfang stand der Aufbau einer strategischen, hybriden Integrationsplattform zur Unterstützung der Anwendungsmodernisierung für die digitale Transformation. Ziel war die Ablösung der Legacy-Integration, basierend auf BizTalk und selbst entwickelten Integrationslösungen. Thorsten Herrmann beschreibt, wie er und sein Team mit Modern Middleware von Boomi Integrationen bestehender und neuer Applikationen realisieren, und so die Cloud First-Strategie des Unternehmens mit einer heterogenen IT Landschaft vereinen. Der Vortrag enthält interessante Anregungen aus erster Hand für jeden Application Integration Lead, Entwickler und Enterprise Architect.
  • Podcast: RegretLocker, OceanLotus, Millions Seized in Cryptocurrency, and more!
    Podcast: RegretLocker, OceanLotus, Millions Seized in Cryptocurrency, and more!
    Digital Shadows Threat Researchers, Stefano De Blasi, Dylan Gray, Adam Cook, and Kim Bromley Nov 30 2020 10:30 am UTC 50 mins
    ShadowTalk hosts Stefano, Kim, Dylan, and Adam bring you the latest in threat intelligence. This week they cover:

    - RegretLocker’s approach to quickly encrypting files - how their
    efficiency compares to counterpart Ryuk
    - Vx Underground’s code used in ransomware attacks
    - APT32, or OceanLotus, using social media and news sites to draw in
    users and redirect them to phishing pages
    - U.S. DoJ seizes $24 Million in cryptocurrency, assisting the Brazilian
    government
  • Financial cyberthreats in 2021
    Financial cyberthreats in 2021
    Security researchers from Kaspersky, Austrian Energy CERT, Banco C6 S.A. and Cetelem Nov 30 2020 2:00 pm UTC 60 mins
    As we near the end of 2020, a challenging year that has turned many things upside down, it is clear that one thing remains unchanged: financial threats are still key security concerns among both individual users and organizations.
    As cybercriminals continually evolve and invest in developing new tools, as well as reinventing themselves and their tactics, techniques and procedures, we should ask what can be learnt from the experiences we faced in 2020 and what financial threats are to come in 2021.
    In this talk, Dmitry Bestuzhev, head of Kaspersky’s Global Research and Analysis Team (GReAT) in Latin America, and Ivan Kwiatkowski, senior security researcher for Kaspersky’s GReAT team in Europe, will present their thoughts through an exclusive overview of the top cyberthreats targeting financial institutions in 2020 and share the company’s predictions for 2021.

    In addition, threat researchers Anchises Moraes from Banco C6 S.A., Olaf Schwarz from Austrian Energy CERT and George Dragusin from Cetelem will join the discussion and tap into Kaspersky’s financial threat predictions for 2021, presenting different angles and his view on what the future will bring.
    During the webinar, attendees will learn about key events that happened in 2020, as well as the latest techniques and tactics used by targeted attack groups who specialize in stealing money from financial institutions.
  • Podcast: RegretLocker, OceanLotus, Millions Seized in Cryptocurrency, and more!
    Podcast: RegretLocker, OceanLotus, Millions Seized in Cryptocurrency, and more!
    Digital Shadows Threat Researchers, Stefano De Blasi, Dylan Gray, Adam Cook, and Kim Bromley Nov 30 2020 7:00 pm UTC 50 mins
    ShadowTalk hosts Stefano, Kim, Dylan, and Adam bring you the latest in threat intelligence. This week they cover:

    - RegretLocker’s approach to quickly encrypting files - how their
    efficiency compares to counterpart Ryuk
    - Vx Underground’s code used in ransomware attacks
    - APT32, or OceanLotus, using social media and news sites to draw in
    users and redirect them to phishing pages
    - U.S. DoJ seizes $24 Million in cryptocurrency, assisting the Brazilian
    government
  • Master the Art of Zero-Touch Deployments
    Master the Art of Zero-Touch Deployments
    Jim Grandbois Nov 30 2020 11:00 pm UTC 25 mins
    In the era of zero-touch deployment, IT can now successfully deploy Mac, iPad and iPhone to users directly without ever having to open the box. Apple’s deployment programs enable this by automating enrolment and configuration from a central location — eliminating the need to ever physically touch the device.

    In this webinar, Master the Art of Zero-Touch Deployments, we will demystify Apple’s deployment programs and walk through what it takes to implement these programs in your organisation.
  • Rethinking Offshore Delivery: Is Your WAN Ready?
    Rethinking Offshore Delivery: Is Your WAN Ready?
    Anish Gogate, Regional Sales Director and Vikram Srivatsa, Solutions Architect, Aryaka Networks Dec 1 2020 6:00 am UTC 45 mins
    It's not a particularly well-kept secret that most delays in an Offshore Delivery set-up are accredited to a company’s inability to secure the necessary infrastructure on time. Take MPLS for instance, it's rigid, prohibitive, plus scheduling with regional providers can stretch the installation process into months.
    When mission-critical connectivity is of the essence, inflexible deployments translate into lost revenue.
    For seamless connectivity into the customer's premises, ODCs need a robust network with guaranteed SLAs. But how do you get the reliability of MPLS with the internet like flexibility?

    Join Aryaka on 1st December at 11:30 AM IST to learn more about achieving standardization across dispersed offshore teams and unlocking the true potential of your business with a plug and play network platform that thinks for itself. You will learn about addressing:

    • The need for flexible bandwidth and connectivity based on customers and projects
    • Utilize new technologies like SD-WAN and WAN optimization to improve connectivity to customer’s network
    • And much more…
  • Accélérez l'encaissement de vos factures et réduisez leurs coûts
    Accélérez l'encaissement de vos factures et réduisez leurs coûts
    Ladan Etemad - Business developper Manager et Karim Bouhzada - Expert solution Dec 1 2020 9:00 am UTC 45 mins
    Vous souhaitez réduire vos délais de paiements, de traitement des litiges et de recouvrement ? Découvrez notre nouvelle solution WL Bill Pay & Match pour un parcours d'encaissement 100% #digital vous permettant d'améliorer votre BFR.
  • A Guide to Being Adaptable: Shifting Strategy and Managing a Remote Workforce
    A Guide to Being Adaptable: Shifting Strategy and Managing a Remote Workforce
    Simon Ratcliffe, Ensono | Mike Kiersey, Dell Boomi I Aaron Peacock, OSCE I Eithne Metcalfe-Bliss, Checkout.com Dec 1 2020 10:00 am UTC 60 mins
    "Work Reimagined" For A Hybrid Workforce Episode 3

    The new normal is here to stay, and hybrid working models are just one of the ways that the workplace has changed. With some employees choosing to return to the office, and some remaining at home, it’s important to be adaptable. Lots of businesses are reacting to core changes and challenges, but how do you move from being reactive to active in your strategy? Now that we know this is the new normal, how can we untangle it and make it work efficiently and productively?

    Moving forward, and applying the lessons learnt over the last few months is key. For example, when onboarding new employees, it’s imperative that though you may be working remotely, the process does not become totally digital. This could be isolating, especially for those entering the workforce for the first time. With Boomi solutions, driving digital processes to optimise on-boarding has never been easier. Processes can be automated, accelerating the on-boarding experience, and connecting new employees to existing management, to prevent a potential disconnect between recruits and management. Creating an efficient mentorship scheme whether in person or from home is key to the remote onboarding process. This is just one example of how to be adaptable in this new environment.

    In this session, we will explore:
    - How to incorporate lessons learned throughout 2020 into your strategy
    - How to keep a distributed workforce productive
    - How to go about onboarding new employees virtually without losing the human element
  • Operationalize Threat Intelligence with Mandiant Security Validation
    Operationalize Threat Intelligence with Mandiant Security Validation
    Alexis Bourbion, Sales, Mandiant Threat Intelligence & David Grout, Director Southern Europe Sales Engineering Dec 1 2020 10:00 am UTC 60 mins
    A recent SANS study showed that while organizations used threat intelligence to hypothesize where attackers may be found, they lack the investigative skills to conduct searches. This limitation exacerbates their struggle to justify the high-cost of cyber defenses and organizations often rely on assumptions to guide decisions and justify decisions.

    This session reveals the actual state of cyber security based on real world data around cyber security controls across enterprise networks, from email, endpoint, network and the cloud. It also explains how security validation can validate, consolidate, recoup and maximize the value from existing investments.
  • Refresh: Scripting service management success - Insights from Elsevier
    Refresh: Scripting service management success - Insights from Elsevier
    Kevin Tomes - Service Assurance Manager, Elsevier | Angélica Reyes - Head of Marketing Europe & UK, Freshworks Dec 1 2020 10:00 am UTC 19 mins
    Session Abstract:
    In this session, get insights on
    1) Elsevier’s lookout for a solution that would align with their ambitious objectives and keep pace with their rapid internal expansion.
    2) How Elsevier embraced Digital Transformation with a cloud-first approach to its IT services & operations
    3) With Freshworks’ Direct Partnership Model, how Elsevier’s IT team operated at an unparalleled scale, speed and efficiency.
  • AIOps platform to guide your hybrid journey from on-premise into the cloud
    AIOps platform to guide your hybrid journey from on-premise into the cloud
    Jared Reimer, CTO, Cascadeo Dec 1 2020 11:00 am UTC 29 mins
    Cloud infrastructures require highly-customized solutions for their various system. Migrating “the right way” to the Cloud and managing a Hybrid Cloud environment is harder than industry pundits would lead you to believe. Many end up resorting to band aid solutions and human power that turn out to be costly in the end.

    Join Jared Reimer, Founder and CEO of Cascadeo in this session as he discusses workload solution for migration and monitoring. As you’re moving workloads and even once they’re moved -- how can you be sure everything is working properly and adequately monitored? How do you provide consistent operational view of both environments?
  • Accessibility Testing: Ensure Superior Digital Experiences For All Customers
    Accessibility Testing: Ensure Superior Digital Experiences For All Customers
    Guy Arieli, CTO Digital.ai (Formerly Experitest) Dec 1 2020 1:00 pm UTC 42 mins
    Achieving digital transformation requires thorough testing of web and mobile applications to ensure stability and a positive user experience.  COVID-19 quarantines have highlighted the lack of access to basic services apps that deliver to users with auditory and visual disabilities, the elderly, and other at-risk groups. This new reality underscores the need for accessibility testing – to hold businesses accountable for building accessible apps and meet compliance and regulatory mandates.

    Join this webinar to learn why accessibility testing is critical and view first-hand how Digital.ai's (formerly Experitest) new accessibility cloud delivers a maximal testing experience for all app users. During this session, we will cover:

    -Why and how to use accessibility cloud
    -Accessibility testing regulations and how legal actions influence testing cycles
    -How to efficiently implement performance and accessibility testing as part of your app testing plan
  • Pragmatic Processes to Profitably Scale Global Products
    Pragmatic Processes to Profitably Scale Global Products
    Ian Beckett, CEO, Eirtight Technology Dec 1 2020 1:00 pm UTC 45 mins
    In this webinar you will learn:
    - Why companies fail to localise products profitably – based on 30 years PLCM deployment in US multinationals
    - An overview of the solutions I have deployed in global manufacturing, telecommunications and services business which reduced cost and drove profitability
    - Pragmatic process evolution in “normally dysfunctional” business driving client satisfaction AND bottom line profitability
    - The benefits of using global standards such TMFORUM, ITIL, LEAN to drive end to end service delivery in multiple verticals
    - Pragmatic business transformation steps

    About Ian Beckett
    Dynamic senior leader in strategic technology management, with more than 30 years experience as a visionary leader at the forefront of international technical product and service delivery for multinational corporations. Demonstrated track record of fostering process excellence across global business units driving innovation, optimising service delivery, minimising waste with resulting positive impact on the bottom line. Strongly market-savvy, with a history of bringing new products into international markets and establishing new business units in targeted regions. Renowned for driving business transformation to position companies in highly competitive markets. Dedicated problem solver able to quickly identify and address business pain points.
  • How do you ensure security and experience when working from home?
    How do you ensure security and experience when working from home?
    Experts from BT and Cisco Dec 1 2020 3:00 pm UTC 30 mins
    Homeworking is here to stay, but everybody who works from home knows the frustration of poorly performing applications. At the same time IT leaders are struggling to keep their services secure and get the visibility and control they need. That’s why they’re looking to deliver the same network services they deploy in the office at home.

    In our latest webinar, together with Cisco we explore:
    o why you need to think about SD-WAN at home as an option
    o different options to support different employees in your organisation
    o how the costs of the solution balance against an office solution.

    Speakers:
    o Andrew Small, Digital Solutions Director, BT
    o Dominic Elliott, CTO BT global relationship, Cisco
    o Paul Crichard, Chief security technology strategist, BT
  • How Procurement and IT Partner for Better SaaS Management at Zuora
    How Procurement and IT Partner for Better SaaS Management at Zuora
    Maria Centeno, Head of Procurement at Zuora Dec 1 2020 4:00 pm UTC 47 mins
    With SaaS now accounting for a significant portion of an enterprise’s software spend, procurement is at the center of strategic business decisions.. Let’s unpack the challenges and opportunities of managing a growing list of IT partners during a fast-paced conversation based on real-world procurement experiences at Zuora.

    Join Maria Centeno, Head of Procurement at Zuora, as she discusses the strategies that her organization implemented to establish a new, more efficient, and more inclusive process for purchasing and renewing SaaS contracts.

    Maria notes, “Sure, we had our spreadsheet for tracking SaaS application licenses like everyone else, but let’s be honest, it wasn’t an effective solution to creating value in our business. We knew we could do better.”

    In this live event, Maria will reveal how a SaaS Management Platform helped her define Procurement’s new approach to SaaS renewals. She will cover:

    What’s procurement’s role in the purchase and renewal process of SaaS applications, and how is it different from traditional software applications?
    How does lack of visibility into SaaS usage impact Procurement’s strategic value?
    What can Procurement do to build a more collaborative purchase process across IT, Legal, and the Business?
    How does SaaS Management software facilitate these processes at Zuora?

    In this live event, Maria will reveal how a SaaS management platform helped her
    Redefine Procurement’s role in the purchase and renewal process of SaaS applications vs. traditional software applications
    Demonstrate Procurement’s strategic value by gaining visibility into actual SaaS usage
    Build a more collaborative purchase process across IT, Legal, and the Business

    This session will be fast-paced and we’ll have live Q&A , so come with questions and expect to engage in a compelling conversation!
  • Network Automation 103 - Orchestrate Your Infrastructure
    Network Automation 103 - Orchestrate Your Infrastructure
    Glenn Gray, Sr. Solutions Architect Dec 1 2020 4:00 pm UTC 35 mins
    A truly intuitive network is one that can operate with minimal human intervention from start to finish. Learn how you can orchestrate your network infrastructure and operations in a multi-vendor ecosystem with AppViewX.
  • The Importance of App Security in the Securitization of DevOps
    The Importance of App Security in the Securitization of DevOps
    Paul Dant, Vice President of Product Management, Security at Digital.ai Dec 1 2020 4:00 pm UTC 57 mins
    DevSecOps is a popular buzzword in the DevOps ecosystem. Understanding why people care about DevSecOps is simple - It extends DevOps processes into software security. The goal of DevSecOps is to build the mindset that everyone is responsible for security — and that security needs to be built into the development process, rather than as a perimeter around apps and data.

    In practice, implementing DevSecOps is problematic, with no single button that can be pushed to achieve DevSecOps. Nor is there a specific tool that can be acquired or particular process to follow.
    Achieving DevSecOps requires a revisiting of existing DevOps processes and IT resources, then designing a comprehensive strategy that integrates application security into all of them.

    Topics in this webinar include:
    • Value of transforming existing DevOps to embrace DevSecOps practices
    • Understanding how to achieve the perfect balance on the DevSecOps 'shift-left' approach
    • Application security and its importance in DevSecOps processes
  • Mac Security Trends in 2020
    Mac Security Trends in 2020
    Patrick Wardle, Andrew Medearis, Matthias Wollnik, Jamf Dec 1 2020 4:00 pm UTC 34 mins
    Organizations have long been discussing best practices and strategies when it comes to securing Windows devices and their networks. However, as Mac usage in the enterprise has grown and shows no signs of slowing, securing Mac endpoints is now a crucial part of the discussion.

    In our webinar, Mac Security Trends in 2020, we'll address several findings from a recent, global survey that assessed how security professionals secure Mac in the enterprise.

    We'll cover:
    - Mac usage in organizations and resulting security concerns
    - The security posture of Mac and how their perception affects deployments
    - The methods organizations are using to secure Mac
  • Empower your first responders with vulnerability response
    Empower your first responders with vulnerability response
    Mike Plavin, senior technical product marketing manager for ServiceNow Security Operations Dec 1 2020 4:00 pm UTC 39 mins
    Vulnerabilities don’t often get the same amount of notice as phishing attacks or advanced persistent threats, but when a critical vulnerability is exploited, your organization could suffer major damage to your business and reputation.

    Join our webinar on improving your vulnerability response. Mike Plavin, senior technical product marketing manager, will share real-world examples of how our customers have used the capabilities of the Now Platform® to address their biggest vulnerability concerns. You’ll walk away with greater insights on:

    -The power and value of risk-based vulnerability response
    -How our customers use automated vulnerability response to reduce triage times
    -The powerful reporting our customers use to drive efficiency
    -How the ServiceNow® Vulnerability Response flow works
  • Make your IT operations resilient and service-aware
    Make your IT operations resilient and service-aware
    Alex Margarit & Thangavel Viswam, ServiceNow Dec 1 2020 4:00 pm UTC 46 mins
    IT operations is the engine that drives service reliability and resilience. By leveraging the combined power of ServiceNow IT Operations Management (ITOM) and ServiceNow IT Service Management (ITSM), we’ve put our own IT operations engine into high gear–and we continue to move faster and faster.

    Alex Margarit, Enterprises Sales Specialist ITX, ServiceNow interviews Thangavel Viswam, Director, IT Operations, ServiceNow on how our IT teams are utilizing our own product and delivering optimal results. Alex and Thangavel will discuss:

    • How each of our IT departments interacts with their customers – ServiceNow employees
    • What has been done to reduce service outages
    • Decreasing Mean time to resolution (MTTR)
    • Giving time back to employees with proactive response with the use of event management
    • The development of intelligence that automates self-healing
  • Webroot 2020 Threat Landscape Roundup
    Webroot 2020 Threat Landscape Roundup
    Tyler Moffitt, Senior Threat Research Analyst @ Webroot Dec 1 2020 4:00 pm UTC 60 mins
    SMBs were one of the major targets for cybercriminals in 2020. In 2019, two out of five SMBs have fallen victim to a ransomware attack. Register now for this 30-minute webinar on the key threats businesses faced during 2020, see what's upcoming in 2021, and get tips to help you to keep your business and clients safe.

    In the webinar, Tyler Moffit will be discussing information theft, information stealers, COVID, AI and machine learning, and all thing that made the cybercrime headlines of 2020.
  • Improve public safety & simplify traffic management with industrial connectivity
    Improve public safety & simplify traffic management with industrial connectivity
    Arik Elberse, Director Product Management, and Stan Schreyer, Sales Manager, Cisco Dec 1 2020 5:00 pm UTC 52 mins
    Rising number of cars on roads, traffic congestion, increase in percentage of connected cars, are all inescapable problems in growing metropolitan cities. There is an increasing need to connect, secure and optimize our critical roadways and intersections infrastructure to respond to these changes to improve public safety, make travel easier for drivers and pedestrians and reduce response times for emergency vehicles and first responders. Remote access to traffic management is also needed with growing demands for communication and data sharing among transportation, police, and emergency responders.

    Join this webinar to learn how Cisco IoT solutions:
    -Secure and connect intelligent transportation systems, allowing vehicles, roadways, and traffic management centers to all communicate in real time.
    -Collect roadside data for analysis, real-time control and visibility.
    -Allow cities and transportation agencies to simplify operations and maintenance.
  • Tech Tuesdays Episode 5:Dynamics of IT in healthcare: A COVID-19 impact analysis
    Tech Tuesdays Episode 5:Dynamics of IT in healthcare: A COVID-19 impact analysis
    Chris Kuhl & Jennifer Lucas, Dayton Children’s Hospital | Joy Su, Senior Director of Product Marketing, Freshworks Dec 1 2020 5:00 pm UTC 28 mins
    What is the impact of the pandemic on IT teams in healthcare? Know best practices from Dayton Children’s Hospital on delivering reliable, fast and secure services in high-pressure situations.
    Agenda:
    1. Impact of COVID-19
    2. Pandemic lessons
    3. Best practices for reliable service delivery
  • Securing Your Expanded Remote Workforce
    Securing Your Expanded Remote Workforce
    Steve Piper, CISSP, Founder & CEO, CyberEdge Group Dec 1 2020 6:00 pm UTC 60 mins
    The COVID-19 pandemic has caused dramatic increases in remote workforces and BYOD policy adoptions, making it more challenging than ever to secure company applications and data. Now that organizations have increased their remote access capacities, it’s now time to explore ways to help secure these remote managed and unmanaged devices to help mitigate the elevated risks of ransomware, data breaches, and other cyberattacks. Join Steve Piper, Founder & CEO of CyberEdge (and proud CISSP), as he:

    - Recaps key findings from a recent COVID-19 impact study
    - Examines the challenges facing today’s IT security teams
    - Suggests ways to invest more in your human firewalls
    - Explores current and emerging security technologies
  • ITSM Alignment: Business and Technology Working Together
    ITSM Alignment: Business and Technology Working Together
    Patrick J Slattery, Fordham University GSAS; John Granato, Tradesman International and Tony Cioffoletti, BTAG Dec 1 2020 6:00 pm UTC 45 mins
    Every business is different but there are some common points of failure to avoid when it comes to successful ITSM. There are certainly some difficult technical break points and challenges, but mature IT shops develop the talent, methods, and tools to address technical challenges. The more common points of frustration and failure are the result of misunderstanding and misalignment between the business and IT. We all recognize that IT and the business can end up with different priorities and sometimes they do not seem to be communicating in the same language.

    To effectively streamline configuration and change and release management IT will need to develop the ability to align with business to understand what is truly needed for success outcomes. This can involve understanding priorities at the board of directors and senior executive levels as well in addition to the input received from local subject matter experts and power users.

    This workshop will address leadership and teaming solutions to common challenges. Participants will learn from case studies and the collective experience of senior managers how to understand the answers to some important ITSM questions, including:

    • Who is in charge? And why?
    • Is the direction real?
    • How complex have you made the solution?
    • Who reaches for the check? – How to engage the business economically.
    • Are you realizing the full benefits of using a target state architecture and roadmap?
    • Who Is setting the pace?
    • What are the “The Moments” and how do we deal with them?
    • When do we declare victory?

    The workshop presenters each have decades of experience in the design, implementation, and maintenance of complex IT solutions for large businesses. They bring a strong complement of IT, Finance, and business expertise. Raising your awareness of the concerns addressed in the workshop will not only help you to be successful in your current role but it will help to prepare you for more senior roles in your career.