Leadership

Community information
Leadership styles are continually evolving to incorporate new ways of thinking about employee satisfaction, motivation and performance. Find webinars and videos on the strategies, techniques and qualities that make an effective leader. By participating in this community you will gain insight into current leadership theories and how to optimize employee performance.
  • Implementing video conferencing is no longer an effort of epic proportions. In the past, many professionals shied away from the technology due to perceived complexity and cost. Recent developments have made it MUCH simpler to implement, manage and understand, and completely accessible for companies of all sizes. Join Simon Dudley, Lifesize Video Evangelist, as he reveals how new cloud-based video conferencing solutions can transform the way you do business and how they enable you to connect your office and employees to the world in this fun, yet informative, webinar.

    You will learn:
    •How Lifesize has revolutionized how users utilize video conferencing technology
    •The benefits of having your video environment hosted in the cloud, like freeing up your resources and time
    •How cloud video conferencing can fit your organization’s specific needs, mobilize your workforce, and make your job easier (without breaking the bank!)

    Follow us on Twitter @LifesizeHD and use the hashtag #AskLS to ask questions.
  • Join one of ADP's Divisional Vice Presidents for a live webinar about great sales opportunities on March 10 at 3PM EST.

    It will be an exciting discussion on Human Capital Management and how our cloud based SaaS solution has led to 5 years of double digit growth!

    Join and propel your sales career to the cutting edge.

    This webinar is for exclusive openings across the United States.
  • In the consulting world, time is the most precious commodity. And although video conferencing can help you save time, most consulting professionals have shied away from the technology due to perceived complexity and cost. Recent developments have made it MUCH simpler to implement, manage and understand, and completely accessible for companies of all sizes. Join Simon Dudley, Lifesize Video Evangelist, as he reveals how new cloud-based video conferencing solutions can help get YOUR time back as well as improve your customer service with improved communications. Learn how you can connect yourself, your office and your team to the world in this fun, yet informative, webinar.

    You will learn:
    -How Lifesize has revolutionized how users utilize video conferencing technology
    -The benefits of having your video environment hosted in the cloud, like freeing up your time and resources
    -How cloud video conferencing can fit your organization’s specific needs, mobilize your workforce, and make your job easier (without breaking the bank!)

    Follow us on Twitter @LifesizeHD and use the hashtag #AskLS to ask questions.
  • Business needs to run at the speed of life. Unfortunately, far too often our corporate communications are encumbered by overly complex technology or distance which slows down our decision making and general business processes. In this webinar, Lifesize Video Evangelist, Simon Dudley, will reveal how you can transform your business and save time through the implementation of extremely simple and cost-effective cloud-based video conferencing. Join Simon to learn how you can connect yourself, your office and your team to the world in this fun, yet informative, webinar.

    You will learn:
    -How Lifesize has revolutionized how users utilize video conferencing technology
    -The benefits of having your video environment hosted in the cloud, like freeing up your time and resources
    -How cloud video conferencing can fit your organization’s specific needs, mobilize your workforce, and make your job easier (without breaking the bank!)

    Follow us on Twitter @LifesizeHD and use the hashtag #AskLS to ask questions.
  • - I purchased my trainers from a sports consultant (I have a BCM plan from a consultant – now what?)
    - My trainers have gathered dust (My BCP is covered in dust and coffee stains)
    - Dusting off the trainers and setting goals (Is my plan fit for purpose and what outcome am I wanting to achieve from the exercise?)
    - It’s a long road, with hills and valleys and even a pothole or two (Exercising maturity and challenges along the way)
    - Committed to fit! (Exercising your BCP is a journey in maturity)
  • The 2014 Cost of Data Breach Study, conducted by Ponemon Institute and sponsored by IBM, recently revealed that the costs associated with a data breach are rising. That, coupled with the increased prevalence and sophistication of attacks, might make you think there’s a cloudy forecast for data security.
    There is a silver lining, however, for organizations that want to limit the cost of these incidents; the study also showed that involving business continuity specialists in your security planning and having a continuity plan for your business can:
    - Lower the probability that you will experience a data breach
    - Reduce the follow-on impact of a data breach, should one occur
    - Help cut data breach costs by an average of $9 per compromised record, from $145 to $136
    Join this webcast to hear Paige Poore talk more about why a resiliency plan’s maturity, reach, and role in security planning are key factors in reducing the cost of a data breach and will share her insights based on case studies and experience working with organizations to integrate resiliency into their security planning.
  • Kathleen and Rob will discuss the benefits of injecting chaos / reality into various kinds of BC/DR exercises. Special attention will be paid to the development and and delivery of complex table-top exercises. They will also talk about how tabletop elements can enhance more traditional DR exercises by injecting realism into what are often extremely artificial events. Tabletop exercises are extremely useful for three reasons:

    - They exercise areas of disaster management not often covered in DR and BC testing.
    - They exercise those teams that are not often rehearsed together in realistic scenarios.
    - They teach loosely formed emergency teams how to work together efficiently and effectively under stressful emergency conditions.

    The benefits delivered to BCM programs through the use of tabletop exercises are extraordinary, but many practitioners do not yet have the necessary skills to design and execute them. This webinar will give the audience concrete tactics and techniques, as well as a defined methodology that will lead to tabletop successes.
  • One of the most important activities to address when developing a technology disaster recovery plan is the plan test. The primary mission of the test is to validate that the data backup/recovery, system failover/recovery and system failback/restoration procedures you have defined work correctly. These activities will help you fine-tune your DR plans more precisely, and will ensure that your recovery teams know their roles and responsibilities during and after a recovery. This webinar provides guidance on how to plan and execute a successful DR test.
  • Recognizing the availability of managed services firms that specialize in data backup and disaster recovery, it may make sense for your organization to partner with a firm that offers Disaster Recovery as a Service (DRaaS), especially as it applies to DR plan testing. This webinar provides guidance on key activities to address when planning and executing a DR test in partnership with a DRaaS firm.
  • Many companies have their data backed up but it’s where it is backed up to that is important, the location of that data and how quickly you can access the data to enable the company to continue trading, which is vital.
    Unless you can test these aspects you will not know until it is crunch time if your plan is faulty and by then it may well be too late.
    Most importantly we will be looking at how you can test your plan without disruption to your business. We will also be hearing from Nikki Goringe Larkin, who has recently had to put her BCP into action, on the outcome and how important it is to test your BCP.
  • Phoenix has been recovering technology, people and processes for over 25 years. During that time, they've built up a wealth of knowledge and expertise in recovery situations. No-one is better placed in the industry to understand the significance of testing business continuity and disaster recovery plans.

    In this session, Chris Coulson reviews feedback from Phoenix Recovery Engineers around the country, highlighting the common causes of invocations and the sometimes unexpected issues arising from rehearsal situations. If ever you needed evidence that an untested plan is worthless, you'll get it here! Experience a rehearsal from the perspective of a Phoenix recovery engineer, who will deliver practical tips to take back to your business and we discuss some compelling services that help both rehearsals and real-life invocations, run smoothly.
  • In this webinar, Clare and Helen will be sharing best practice from their CIR award winning supply chain business continuity strategy.
  • This webinar will delve into organizational preparedness, response, recovery, and business continuity considerations for active shooter incidents, including:

    -Training and education before an incident occurs, so that individuals are empowered to make choices as to how they will react when confronted with an active shooter incident, as well as how to best coordinate with law enforcement and other pertinent stakeholders on preparedness measures for an active shooter incident.
    -The importance of emergency notification, and having the tools and procedures in place so that they work seamlessly in emergencies like active shooter incidents that require immediate attention.
    -The crisis management efforts required in the aftermath of an active shooter incident and associated challenges, including public information and outreach, deploying mental health and counseling resources, planning and conducting memorial services, and facilitating the resiliency of the organization and its people.
    -Balancing the response and emotional aftermath of an active shooter incident with business continuity priorities and continuing essential functions and critical operations, including the challenges associated with dedicating the multitude of resources required to manage such an incident.
  • Robert Clark MBCI will use case studies from his new book “Validating Your Business Continuity Plan” to consider the arguments for and against running unannounced live exercises. The studies will be based upon his own first-hand experience along with that of business continuity colleagues that he has worked with over the years. The live unannounced test scenarios will include:

    - Testing for a 9/11 type scenario 16 years before the event
    - Evacuating staff from their normal place of work, closing the building down for three days
    - ICT Disaster Recoveries with a 30 minutes’ notice
    - How a Christmas four day cruise sank a live test before it had even started
  • IT has always been important as the back office, “nervous system” of the business, but now it is front of house, often defining the organisation to its customers. Furthermore, IT is changing rapidly to meet the flexibility, any place, any time and information demands of businesses today. Maintaining the resilience of cloud, mobile, social media, and “big data” based IT services is paramount for the organisation's reputation. But how do we assure this when the complexity and interconnectedness of IT services is increasing? - yet scheduled time to enhance resilience is diminishing.
    Noel and Tony will explore these issues and the ways in which organisations are addressing them based on their experience with working with many of the world's most successful companies.
  • This session will focus on the common risks and threats across the financial services sector that drive clients to invest in designing and delivering simulation exercises to help them build and maintain readiness capabilities. Using a range of case studies, we will explore the benefits and challenges of running exercises in the sector, including some of the drivers and approaches to obtaining senior stakeholder buy-in (budget and time). Participants will learn about some of the key trends and learnings identified across the sector, in particular what best practices they can leverage for their own sector/ industry/ company, as well as what we anticipate the ‘big ticket’ scenarios will be this year.
  • As an organisation’s business continuity programme becomes more mature does the nature of their BC exercising also mature? As programmes evolve and maturity increases does the exercising of BC plans become less important and the exercising of strategies become more important? This webinar explores the subject of what we exercise, what we should be exercising and looks at how software can help facilitate the building of BC capability.
  • Every practitioner dreams that when exercise participants receive the «save the date» invite that they are all excited to attend the next tabletop exercise. This webinar will give tips on how to make tabletop exercises dynamic with real-life examples while meeting set objectives.
  • Whether you’re simply ratifying the completeness of a new business unit plan, testing a single response component, or hosting a complex, unannounced simulation, it is critical to have Exercise Documentation on hand. Utilizing an Exercise Documentation template has many advantages such as:

    - Provide you with an Auditable History that can be used for approvals, budgetary concerns, objective setting and measurement.
    - Create a generic template to accommodate all exercise types.
    - Provide you with a vehicle for follow-up on lessons learned and next steps.
    - Provide you with the framework to create the next exercise.

    This webinar offers you a generic BC Exercise template that can be used for all exercise types and budget levels.
  • Getting, and keeping, Executive engagement for exercises is often the most 'testing time' for the BC practitioner. During his 20 years designing, running and observing Executive BC and Crisis Management exercises Ken Simpson has seen (and made) many mistakes. This session will share 5 of the more common mistakes observed and some learnings to help you avoid make the same mistakes.
  • Regular and representative testing is the only sure-fire way of confirming that you have the capability, people, and processes in place to respond to unplanned events - whether they be positive, such as a sudden increase in demand for your products, or negative, such as a fire in your Head Office. However, at IBM we believe that Resilience should be designed in from the start; not just in IT systems but across the entire seven layer model of all Enterprises - from the Business Strategy, through the Organisational structure, within the Applications that support Business processes, through infrastructure and into the underlying building fabric of office and data centres.
    Dr Martin Jowett and Dr Peter Newport MCBI will outline the important aspects all Enterprises should be adopting to prepare themselves for today's modern Business demands as the need to be 'always on' becomes a reality.
  • This session will focus on sharing some of our thoughts on crisis simulations methodology that creates a lasting value that goes beyond a simple 'fire drill' focusing only on the short term crisis. The foundation to our approach is preparation: the efforts an organisation puts into planning and customizing its crisis simulation approach can pay off many times over when a real crisis strikes- in personal preparedness, process improvement, team coherence, and raw confidence. We will explore what those are in more detail and their benefits of taking such an approach.
  • Given the rising concern for Supply Chain incidents amongst Business Continuity professionals (up 11 places to 5th in BCI Horizon Scan Research Report 2015), we will look at considerations for those businesses managing complex supply chains and a best practice approach for mitigating the associated risks.
  • Tous les professionnels rêvent que les participants aient hâte au prochain exercice sur table lorsqu’ils reçoivent l’invitation. Ce webinaire fournira des trucs sur comment rendre les exercices sur table dynamiques avec des exemples concrets tout en permettant de rencontrer les objectifs fixés.
  • This webinar is based on actual experiences gained in conducting BCM tests under varying conditions and environments, including ICT as well as Business and Incident Management testing across a number of industrial sectors. During the webinar We will be discussing the lessons learnt from some of the following topics relating to recent tests:
    - The challenges of Testing in Africa
    - Relocation testing, announced and unannounced
    - Barriers to effective relocation
    - Environmental, political and geographic obstacles
    - Expectations and Cynicism
    - Social media
    - Component testing, integrating both technical and business challenges
    - The Crisis Management Simulation
    - Real time Scenario based testing – pros and cons
    - Lessons, a snapshot