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Leadership

  • How to Improve Team Culture with Collaborative Problem-Solving
    How to Improve Team Culture with Collaborative Problem-Solving
    Dave Landa, Kintone CEO Live 60 mins
    Join our webinar to learn how the Aspiration Engine (AE) problem-solving method helps teams not only solve issues and facilitate communication but also build teamwork, foster transparency, and encourage individual responsibility.

    We’ll showcase how four companies use this method successfully, including one-billion-dollar company who improved their:

    Corporate Culture
    Turnover Rate (30% to 5%!)
    Workplace Reputation

    What you’ll get from this webinar:

    How to use the AE methodology to resolve challenges (even when remote)
    How the AE helps foster a space for people to openly communicate with their team
    How to encourage individuals to take responsibility and raise issues as they occur
  • Cybersecuring Industrial IoT in the 5G era
    Cybersecuring Industrial IoT in the 5G era
    Julia Urbina | CEO de CyberIIot Live 90 mins
    5G hará posible la implementación del Internet de las cosas Industriales pero esto significa que las medidas se seguridad digital se incremente. Es por eso que debemos ir analizando los nuevos riesgos.
  • The 6 Critical Technologies You Need for the Post-Pandemic economy
    The 6 Critical Technologies You Need for the Post-Pandemic economy
    Steve Moritz, Chief Digital Officer, System Soft Technologies & Eric Z. Leonard, Microsoft Practice Lead, SST Live 60 mins
    COVID-19 has precipitated an economic crisis that is forcing companies to confront uncertainty like never before:

    - How to align operating costs with a dwindling top line
    - How to support remote and virtual workers who may never return to classic, physical office space, but still must collaborate and perform at high levels
    - How to manage capacity (people, hardware and software) with demand forecasts being so fluid and uncertain

    This webinar will identify six specific technology solutions that every company must consider to address these challenges, spanning e-commerce, digital workplace, robotic process automation, cloud deployment, and security frameworks.

    Tangible examples will be provided on how these critical technologies can be quickly put into practice and implemented in scalable ways to align with an uncertain future.
  • What Sales Can Learn from Liz Ritzcovan
    What Sales Can Learn from Liz Ritzcovan
    Carole Mahoney, The Sales Coach Expert with guest, Liz Ritzcovan Recorded: May 28 2020 24 mins
    Join Carole Mahoney with special guest Liz Ritzcovan, CRO at Namogoo, as they discuss how to lead sales teams in times of uncertainty. In this 20 minute interview, Carole and Liz will tackle:

    1. Communication strategies and tactics for leading remote teams
    2. Examples of how to empower others and help them focus
    3. Where leaders to focus to be ready for the bound back
  • Selling with Sensitivity
    Selling with Sensitivity
    Paul Watts, The Consultative Selling Expert w/guests Lisa Leitch & Adam Snider Recorded: May 28 2020 53 mins
    Selling with sensitivity may be more important now than ever, this presentation will arm sales professionals and sales leaders with tried and tested approaches to dealing with customers and prospective customers during challenging times. The presentation will take the form of a panel discussion with questions posed and answered, allowing for viewers to chat their questions in also.


    You will learn:

    1. The superpowers to sell with sensitivity
    2. What to do when your customer cannot buy now
    3. Understanding why Consultative Selling is more important than ever
    4. Balancing business with bravery
  • Lessons from Marketing: How to increase your learner engagement
    Lessons from Marketing: How to increase your learner engagement
    Paula Chenea and Katie Johnson, Senior Customer Success Managers at OpenSesame Recorded: May 28 2020 53 mins
    As learning professionals, we know that building a learning and development program does not end as soon as course content and learning materials are simply purchased and delivered. One of the biggest challenges can be the marketing and promoting a learning program to engage learners and increase consumption of content and gain the benefits of your L&D program. Timely communications along with content variety, relevance and accessibility have all been proven techniques to increase initial participation in your training program. But we too often see learner engagement surge during the launch of a company’s training program, only to taper off in later months.

    Join OpenSesame for a webinar on why you need and how to plan a full year of internal marketing communications to not just GET your learners engaged, but KEEP them engaged.
  • Estado actual de la seguridad en México y Latinoamérica
    Estado actual de la seguridad en México y Latinoamérica
    Miguel Ángel Mendoza | Investigador de Seguridad en Eset Recorded: May 28 2020 73 mins
    - Amenazas informáticas en México y Latinoamérica
    - Estado actual de la seguridad en las empresas de la región
    - Enfoques y perspectivas de seguridad para las organizaciones
  • There’s a Book Inside You
    There’s a Book Inside You
    Chad Burmeister, The AI for Sales Expert, with guest, Chandler Bolt Recorded: May 28 2020 30 mins
    Learn how to go from Blank Page to Best Selling Author.

    There’s a book inside you. And Chandler’s goal is to help you find it and turn it into a bestseller to accomplish your unique author motives–even if you’re busy, idea-less, or bad at writing like Chandler.
  • Problem Management in ServiceNow: powered by KT
    Problem Management in ServiceNow: powered by KT
    Sascha Laufenberg Recorded: May 28 2020 36 mins
    ServiceNow customers who use KT's global best-practice, ITIL®-recognized troubleshooting methodology can now integrate these processes with other workflows housed within the ServiceNow environment. Kepner-Tregoe's Root Cause Analysis (RCA) is available on the ServiceNow platform in the form of a scoped app now in its 2nd version. In combination with the ‘Coaching Loops’ functionality, it provides a powerful solution to get to root cause faster, prevent recurring incidents and increase IT stability.

    Sascha Laufenberg, Consultant and IT expert at Kepner-Tregoe will discuss how this app aligns the approach to the process, the technology and to a ‘people’ strategy for Problem Management as well as combining KT’s world-class training, coaching and consulting solutions.

    Here are some results we have delivered
    •74% reduction in Mean-Time-To-Resolution
    •77% reduction in variation
    •40% improved first-time-fix-rate
    •50% reduction in backlog
    •Increased customer satisfaction to +90%

    Takeaways you should expect from this session:
    - Learn how to reduce recurring incidents and get to root cause faster
    - Understand the value of consistent problem documentation and the
    creation of reusable knowledge
    - See how “coaching loops” drive continuous learning and process
    adoption/adherence
    - Learn how this app drives adoption and maximizes the ROI of your
    ServiceNow implementation
  • KT Module 8: "I knew that wouldn't work" - using pessimism productively
    KT Module 8: "I knew that wouldn't work" - using pessimism productively
    Andrew Vermes Recorded: May 28 2020 14 mins
    What’s Homer Simpson’s favourite expression? Let’s try to avoid that..
  • The AM Revolution: Making the Business Case
    The AM Revolution: Making the Business Case
    Moderated by Prof Ian Gibson, Scientific Director, Fraunhofer Project Centre Recorded: May 28 2020 57 mins
    The session will give insight into the current state of industrial additive manufacturing. Highlighting the potential for big corporates and small-medium enterprises and sharing examples of companies that have been able to incorporate additive manufacturing in their existing set-up. But we will also hear what the main challenges and obstacles are. How can a company properly assess whether they are ready for additive manufacturing? What are the most common assumptions and do they prove to be correct? And what do the experts see further down the road, what do they expect in terms of adoption and development of both hardware and materials in the coming 5-10 years?

    Panelist
    • Renko Overmeen, Director of Programs, Aeronamic B.V.
    • Bart Deweerdt, Business Development Manager, Ultimaker
    • Paulo Gennaro, Managing Director, GF Precicast Additive
  • Secure Medical and Personal Protection Supply
    Secure Medical and Personal Protection Supply
    Dr Toni Drescher, Dr Biba Visnjicki & Dr Eddy van Hijum Recorded: May 28 2020 60 mins
    The lack of supplies undermines the entire global effort to stop the spread of COVID-19. Fraunhofer Project Center together with KEX Knowledge Exchange are working together to act as a stable supply chain for protective equipment to Dutch industries

    During this forum, we will be discussing
    - Why we are pushing this initiative and what challenges we are facing?
    - What exactly we are offering to support medical stations and companies
    - How does the process work and how this gives value to the Netherlands?

    Panelists are
    - Dr. Toni Drescher; KEX Knowledge Exchange AG; CEO
    - Dr. Biba Visnjicki; Fraunhofer Project Center; Managing Director
    - Dr. Eddy van Hijum; Deputy at the Province of Overijssel and member of the European Committee of the regions
  • A day in the life of a Senior Information Security Officer
    A day in the life of a Senior Information Security Officer
    Connie Blaney Recorded: May 28 2020 62 mins
    Ever wanted to know what certain roles in cyber security do on a daily basis? Would like to know more behind the titles? Join the webinar series 'A day in the life of' to find out more information.

    This month we speak to Katoria Henry as we dig deeper into what it looks like in the role of a Senior Information Security Officer. She is a proven security professional and leader of ISSO teams and programs within Federal and Cloud Service environments, specializing in Enterprise Risk Management, Cloud Security, and Cyber Security Governance. SME-level expertise on the application of FedRAMP, RMF, PCI-DSS, and the CSF. Katoria’s current role as the Senior Information Systems Security Officer is responsible for enhancing multiple information security programs across various Federal agencies, communicating and advising on cloud migration strategies and adoption, serving as the lead ISSO on an Enterprise-Wide SIEM tool migration (Splunk) project, and documenting complex considerations in application security requirements, contracts, risk assessments, and project plans
  • Hacking Embedded Systems
    Hacking Embedded Systems
    Alisssa Valentina | Cybersecurity Influencer | Content Creator | Hacker | Published Author Recorded: May 27 2020 65 mins
    Alissa está de regreso en 2020 para presentar una nueva serie de hallazgos en su investigación continua sobre las vulnerabilidades de la API. Esta vez, en cambio, revela vulnerabilidades que afectan a los servidores API de las propias instituciones financieras, lo que lleva a transferencias de dinero no autenticadas y cambios en el código PIN de las tarjetas de débito ATM para estos bancos.
  • Inteligencia Artificial en México, ¿Dónde estamos, hacia dónde vamos?
    Inteligencia Artificial en México, ¿Dónde estamos, hacia dónde vamos?
    Luis Alberto Muñoz Ubando | Director de Innovación en Grupo Plenum Recorded: May 27 2020 80 mins
    - Los MOOCs y la realidad virtual como instrumentos para la IA
    - La IA como conducto educativo: Docentes y las bases académicas
    - La pertinencia de los programas educativos en IA
    - Las políticas pendientes a impulsar para apuntalar la IA en la industria
    - ¿Qué formas o modelos de vinculación o colaboración de IA, generan más beneficios para el sectores educativo y empresarial?
    - La política educativa y la IA en México, lecciones de China
  • Rebuild to Rebound in a Pandemic Market
    Rebuild to Rebound in a Pandemic Market
    Denise Kaigler Founder & Principal, MDK Brand Management, LLC Recorded: May 27 2020 58 mins
    Rebuild to Rebound in a Pandemic Market
    5 Tips to Evolving Your Professional Skills and Your Personal Brand

    Experts agree that our ability to plan and evolve during this challenging time will determine our future success. In the upcoming webinar ‘Rebuild to Rebound in a Pandemic Market,’ brand strategist and former corporate executive Denise Kaigler will share her inspirational tips to help you emerge from this crisis more personally defined and professionally prepared to move forward in a forever-changed business climate.

    During the webinar, you will:

    Learn the importance of having a defined personal brand
    Discover the power of embracing your purpose in the COVID-19 era
    Understand the ways to transform your skills to meet changing needs
    Accept that you can emerge stronger, more empowered, and more inspired
  • Forecasting Cyber Threats Post Pandemic
    Forecasting Cyber Threats Post Pandemic
    Richard Stiennon, Kurtis Minder, Jessica Gulick Recorded: May 27 2020 45 mins
    The world has changed, and so has your threat landscape. Join us for a discussion on how cyber attacks have pivoted their tactics and targets. From the latest on phishing kits to video threats, our experts will explore how changes in motives and targets is disrupting and increasing our threat landscape. Learn how to reframe your understanding of your threat profile and better defend and respond to these attacks.

    Our featured experts for this webinar include Richard Stiennon, chief research analyst at IT-Harvest and Kurtis Minder, CEO of GroupSense, GroupSense is a digital risk management company that delivers customer-specific intelligence.
    Here’s What Will Be Discussed:

    1) Threat actors are adapting their tactics and targets
    2) Changes in motives and targets are disrupting and expanding the threat landscape
    3) Understanding your threat profile to create a better cyber defense strategy.
  • Build Your Resilience With Positive Thinking Tools
    Build Your Resilience With Positive Thinking Tools
    Desiree Cocroft Recorded: May 27 2020 50 mins
    Are you struggling to keep a positive mindset as you are running your business, finding personal peace, enjoying your relationships, and/or being a homeschool teacher? I have news for you! There are simple strategies that you can do on a regular basis that can build your resilience to combat negative emotions, which will result in a better sense of life and work fulfillment. In this webinar, you will learn how to develop a positive mindset and activities that you can do to build your resilience in a time when we need it most.

    You’ll learn:
    - Three factors that affect our ability to be resilient if we let them overtake us.
    - Three positive thinking strategies to combat those factors.
    - Three simple activities that you can do right away to increase your positivity and optimism on a daily basis.
  • Detecta y responde a las nuevas amenazas que se expanden en tiempos de COVID-19
    Detecta y responde a las nuevas amenazas que se expanden en tiempos de COVID-19
    Alfredo Cristerna | Sr. Managing Consultant en IBM Recorded: May 27 2020 76 mins
    Los equipos de seguridad deben ajustar su enfoque de detección y respuesta de amenazas para hacer frente a las nuevas amenazas a las redes y puntos finales, ya que el cambio hacia el trabajo remoto ha creado diferentes desafíos. Conozca a como la inteligencia proactiva sobre las amenazas, insights y visibilidad de los puntos finales remotos y de la nube proporciona una mejor gestión del ciclo de vida completo de las amenazas para ayudar a las organizaciones a prevenir, detectar y responder mejor a este modelo de amenaza en evolución.
  • Practices for Leading Remote Sales Teams: WHAT is the Same–HOW is Different
    Practices for Leading Remote Sales Teams: WHAT is the Same–HOW is Different
    Jennifer Leake, The People Analytics Expert & Phil Gerbyshak, The Inside Sales Expert Recorded: May 27 2020 44 mins
    Sales teams have been forced to work remotely and virtually, and you’re still responsible for results. What is different about managing without direct contact and what is the same? Why may previously successful sales reps find themselves challenged when working remotely? This session offers managing best practices for sales teams, 3 key take-aways and a bonus surprise to help ensure sales success for you and your people.


    You will learn:

    1.How to lead with empathy and why it’s important
    2.The Productivity Triangle – a Law of Thirds
    3.The Work is the Same – The Setting is Different … and how to manage/lead this
    4.The Most Important Things to Focus on - Everyday
    5.Three Key Take-aways to Use NOW
  • Seguridad Informática en un mundo Post COVID-19
    Seguridad Informática en un mundo Post COVID-19
    Fernando Thompson | Fundador y Vicepresidente de Thompson Brothers Consulting, S.A. de C.V. y TBSek, S.A. de C.V. Recorded: May 26 2020 68 mins
    - Todo lo que sabías de ciberseguridad cambió.
    - Las cosas nunca volverán a ser como eran antes.
    - Si no te anticipas a lo que viene, estás en serio problemas.
  • Charting your Enterprise Account Strategy for Big Wins during Challenging Times
    Charting your Enterprise Account Strategy for Big Wins during Challenging Times
    Lisa Magnuson, The Landing 7-Figure Deals Expert Recorded: May 26 2020 34 mins
    Do you know how to build a winning strategy to land your largest prospect, especially now during these challenging times? Has the account team mapped out all the strategy elements needed for success? Do you have short, medium and long term account goals that connect to your overall account strategy?

    Target audience: Sales leaders (Sales VP’s, Directors, Managers) and Enterprise salespeople

    You will learn:

    1.Why account strategy development is a fundamental element required to win 5X deals (i.e. contracts valued at 5X your average deal size).
    2.What are the most important aspects to a winning strategy?
    3.How account goals connect to strategy achievement.
    4.Measures to determine if the account team is on the right track and set up for success.

    For those salespeople who want to increase their sales productivity with 5X deal opportunities, charting your enterprise account strategy is essential.
  • Growth Strategy - Growing Your Business Post Lockdown
    Growth Strategy - Growing Your Business Post Lockdown
    John Courtney, non-executive, board advisor and entrepreneur Recorded: May 26 2020 41 mins
    In the third webinar of our COVID-19 series, non-executive, board advisor and serial entrepreneur John Courtney will look to how businesses can grow once the global lockdown has eased.

    With many businesses focussed on firefighting the problems created by the pandemic in the present, it can be easy to overlook the need to consider the future.
    Join John at 5pm on 26th May for his webinar ‘Growth Strategy - growing the business post lockdown’ to understand how to address market gaps left by the economic downturn and understand newly emerging customer needs.

    John will also explore how to communicate with stakeholders and generate custom in a what will be a vastly different business world.
  • Panel: Continuidad del negocio, los nuevos retos de la ciberseguridad
    Panel: Continuidad del negocio, los nuevos retos de la ciberseguridad
    Rubén Quintero | Vicepresidente ISACA CDMX, Roberto Hernández | Presidente ISACA CDMX, Hugo Santamaria | Presidente ISACA GDL Recorded: May 26 2020 82 mins
    En este panel-webinar conoceremos desde el punto de vista de nuestros expertos, las mejores acciones, técnicas y estrategias para conseguir una continuidad del negocio a partir de la seguridad de la información.
    ¿Cómo garantizar una continuidad del negocio a partir de la seguridad de la información?
    La prevención, importante para contrarrestar ataques cibernéticos que vulneren la continuidad del negocio en tiempos de crisis.
  • The Future of Social Engagement
    The Future of Social Engagement
    Chad Burmeister, The AI for Sales Expert with guest, Brian Cook Recorded: May 26 2020 29 mins
    Chad Burmeister, the AI for Sales Expert, will discuss the Future of Social Engagement with Brian Cook, CRO of Grapevine6.

    You will learn:

    1. How AI can be leveraged to personalize content for social engagement
    2. Why is social engagement more important than ever before for executives?
    3. What tools & technologies are most important in today’s selling environment?
  • Panel: Cibercrimen transnacional, compañías bajo amenaza ante la pandemia
    Panel: Cibercrimen transnacional, compañías bajo amenaza ante la pandemia
    Adrián Acosta | Digital Crime Officer , Juan Pablo Castro Director of Technology & Cybersecurity Strategist (Latin America) May 28 2020 9:00 pm UTC 90 mins
    En este panel conoceremos desde el punto de vista de nuestros expertos, las mejores acciones, técnicas y estrategias para prevenir los ataques cibernéticos en tiempos de crisis. Lo anterior derivado del incremento del uso de herramientas digitales, por la pandemia que actualmente enfrentamos.
    ¿Cómo garantizar la seguridad de la información a partir del uso de nuevas tecnologías?
    La prevención, importante para contrarrestar ataques cibernéticos que vulneren la privacidad de los usuarios finales.
    Las organizaciones de seguridad y consultoría ¿Cómo se están preparando para afrontar los nuevos métodos criminales ante el incremento del uso de la tecnología?
  • Career Conversation with Angela Rittenbach
    Career Conversation with Angela Rittenbach
    Elena Steinke WSC Founding Board Member May 28 2020 11:00 pm UTC 60 mins
    Join us at our next Career Conversations session. We'll discuss topics such as: what were some of their work/life challenges, and what skills and education do they see as essential to success?

    Host: Elena Steinke, WSC Founding Board Member

    Guest: Angela Rittenbach

    Angela Rittenbach is the President and CEO of Riverstone Solutions, Inc., an information management and security company located in Huntsville, AL. Riverstone Solutions provides professional services to industry and government agencies, in Enterprise IT solutions including data management, secure cloud services and advanced analytics, Software Engineering and Management Consulting services. The company is a Woman Owned Small Business (WOSB) and Historically Underutilized Business Zone (HUBZone) company.

    Angela is also the President and Founder of CyberReach.Org, a 501(c)3 non-profit organization headquartered in Huntsville, AL. Angela is a long-time advocate for Women in Technology and STEM programs. The mission of CyberReach is to Connect, Prepare and Grow a Qualified and Diverse Cyber Workforce.

    Prior to founding Riverstone Solutions, Angela worked in various industry positions such as system, network and database administration, software engineering, system engineering, database development and program management. Angela received her Bachelor of Science degree in Computer Science from Clemson University.
  • Continuous Audit - Achieve More Through Analytics
    Continuous Audit - Achieve More Through Analytics
    Greg Jordan (Nationwide), Pat Shanahan (Nationwide), Emigdio Zambada (Nationwide), and Brian Sampsel (Covail) May 29 2020 1:00 pm UTC 60 mins
    In honor of International Internal Audit Awareness Month (May 2020), come hear from Greg Jordan, Nationwide's Senior Vice President and Chief Audit Executive, Pat Shanahan, AVP Information Technology Audit Office, Internal Audit and Emigdio Zambada, Nationwide's IA Data Analytics Director, discuss how their department expanded the use of data & analytics by building a continuous auditing program in the cloud. Partnering with Covail, they leveraged advanced analytics like AI and have provided education and resources to all of their auditors to enhance their data analytics skill set.
  • Webinar: Your next client is on LinkedIn but are you ready?
    Webinar: Your next client is on LinkedIn but are you ready?
    Chris Roxburgh - Maguire Training Jun 2 2020 10:00 am UTC 60 mins
    75% of UK business people have a LinkedIn profile, but few prepare it properly for that potential client visit. With over 10 million UK members using LinkedIn every day, it must be worth investing some time in ensuring that your profile makes that all-important good first impression.

    Just as you wouldn’t attend a sales pitch unprepared, wearing shorts and a tee-shirt this webinar will demonstrate how to avoid the online equivalent with your LinkedIn profile. We will demonstrate how to build a profile that will impress visitors and create a hunger to learn more about you and your services.

    5 Key takeaways:

    1.The sheer scale of the opportunity offered by LinkedIn
    2.That by using this most underestimated sales aid properly, you will become one of the 1% who do!
    3.The power of a direct message
    4.The importance of good, mixed content
    5. That people buy people, so do your profile justice
  • Soft Skills Are Hard! Becoming a Well-Rounded Leader
    Soft Skills Are Hard! Becoming a Well-Rounded Leader
    Deb Calvert Jun 2 2020 3:00 pm UTC 45 mins
    Your technical expertise will only take you so far. In every job, there comes a time when the functional knowledge and experience just aren't enough to get the job done. That's why you need soft skills, too. Join me to learn about:

    -- What are "soft skills" any way and why do I need to work on this?
    -- The impact it can make when managers have strong soft skills
    -- How to develop soft skills (no matter what your personality type!)
    -- When and where your soft skills will come in handy

    Become a more well-rounded leader by developing yourself, not just your expertise.
  • Catalytic Live Group Demo
    Catalytic Live Group Demo
    Nasir Feerasta Jun 2 2020 7:00 pm UTC 60 mins
    We’ll give a quick tour of the Catalytic platform and then dive into different use cases, using a “cooking show” format where you’ll learn how to build the smart workflow and also see it running in action. Bring your automation questions!
  • 10 Ways To Accelerate Your Sales Funnel
    10 Ways To Accelerate Your Sales Funnel
    Sales Funnel Advisory Specialist Peter Strohkorb Jun 2 2020 11:00 pm UTC 52 mins
    If you are in Sales then you have a Sales Funnel. Just how effective is it? How can it be streamlined and accelerated for growth?
    In this webinar, Sales Funnel Specialist Peter Strohkorb will present and explain the 10 ways you can streamline and accelerate your Sales Funnel.
    Peter will leave time for your Q&A and he will make you an unbelievable and complimentary offer at the end of the webinar.
    HIGHLY RECOMMENDED
    Register now, or miss out.
  • Returning to the Workplace: EMEA Edition
    Returning to the Workplace: EMEA Edition
    Jessica Brannigan, Culture Amp, Charlotte Burt, Culture Amp, Jess Reoch, HR Director, Rothschild & Co. Jun 3 2020 11:00 am UTC 45 mins
    We will discuss the factors to consider in collecting employee feedback to inform your approach.
    We know that anticipating the potential return to work, and building a strategy around this which is right for your business and your people is front of mind right now.

    At Culture Amp, we’ve put together a ‘Prepare for the Return to Work’ survey to help you to garner employee feedback that you can utilise both to understand the views of your employees, but also use this information to build out the right decisions in relation to this, as well as informing how you may want to communicate and roll out your return to work strategy.

    In this short and sharp 30 minute webinar, our People Scientists Jess Brannigan & Charlotte Burt will run through the considerations for organisations thinking of launching this survey; such as when to launch the survey, the design of our template and key design considerations for you, and thinking ahead to how to make the best use and application of the data you receive back. We'll also gain some insight from HR Director, Jess Reoch on how Rothschild & Co. are preparing for return.
  • Leveraging Conversation Automation in a WFH World
    Leveraging Conversation Automation in a WFH World
    Chad Burmeister, The AI for Sales Expert with guest, Joe Cronin Jun 3 2020 2:00 pm UTC 23 mins
    In this webinar, Chad Burmeister interviews Joe Cronin, VP of ConnectLeader, to uncover creative ways that companies leverage Agent-Assisted Dialing and Conversation Automation to 3-5X their pipeline.

    You will learn:

    1. What is agent assisted dialing...
    2. Why agent-assisted dialing and email cadence is the perfect match...
    3. Call coaching at scale…
  • How to Self Promote w/ Nada Lena Nasserdeen
    How to Self Promote w/ Nada Lena Nasserdeen
    Women's Society of Cyberjutsu Jun 3 2020 10:00 pm UTC 60 mins
    Join the Women's Society of Cyberjutsu for an afternoon with Nada Nasserdeen,MA Founder of Rise Up For You, Motivational Speaker, Educator and Onstage Performance Coach. This webinar we will explore How to Self Promote anything that you do. As women we tend to view self promotion as bragging and this isn't always the case. So here is your opportunity to learn self promotion and how it can benefit you in the long run!
  • Webinar: Deal or No Deal?
    Webinar: Deal or No Deal?
    Spencer Wixom - Vice President of Marketing Jun 4 2020 1:00 pm UTC 60 mins
    In a world where 38% of major purchase efforts end in ‘no deal’, companies find that they badly need to do something different to maintain growth.

    So, they turn to sales training, hoping to help their sellers stand out and engage customers earlier and more effectively. 

    The companies that get transformation right and see consistent, sustainable growth, plan and execute around a foundation supported by six pillars.

    1. Driving Leadership Alignment
    2. Perfecting Message Deployment
    3 Developing Sales Skills
    4. Improving Processes
    5. Managing Sales People
    6. Measuring Processes Effectively

    Register to this webinar to find out more
  • Application Architecture Summit "The No Code Platform Remote Workers Trust"
    Application Architecture Summit "The No Code Platform Remote Workers Trust"
    Dave Landa, Kintone CEO, Nim Grinvald, Kintone Technical Evangelist Jun 4 2020 6:00 pm UTC 39 mins
    Kintone’s award-winning no-code platform gives teams the tools they need to collaborate without sacrificing the security IT teams want. Learn how Kintone helps teams stay effective even while remote with customized databases and workflows to manage all their processes.
  • Bioseguridad: Pandemia y Migración
    Bioseguridad: Pandemia y Migración
    Dr Alejandro Díaz Villalobos Jun 4 2020 10:00 pm UTC 75 mins
    A poco más de dos meses de que se registraran los primeros casos en México y a casi medio año de su origen en China, aun sabemos muy poco sobre el COVID-19.
    Acompáñanos en esta sesión de preguntas y respuestas con el Dr. Alejandro Díaz Villalobos, responsable directo de tratar con el centro de control de enfermedades y prevención, (CDC por sus siglas en inglés) y como preámbulo a su conferencia “Coronavirus, una amenaza global: discusión sobre bioseguridad y bioterrorismo”
  • ISM LIVE: 9th June 11am
    ISM LIVE: 9th June 11am
    ISM Head of Marketing: Adam Brook FISM LISM Jun 9 2020 10:00 am UTC 60 mins
    Join us for an unscripted chat on sales.

    We will be joined by:

    Emma Bennett: LISM, Sales Manager Solvents Business Unit- Banner Chemicals
    Jane Hemmings: LISM, Head of Internal Sales - EMS-CHEMIE
    Jonathan Finch: FISM, Sales Geek
  • How To Create World Class Customer Service - Lessons from Aileen Allkins
    How To Create World Class Customer Service - Lessons from Aileen Allkins
    Aileen Allkins, Recent Microsoft Global Vice President, Customer Service & Support Jun 9 2020 3:00 pm UTC 60 mins
    Delivery of great service to earn customer loyalty is the goal of all Customer Service and Support (CSS) leaders. For years we have known that satisfied employees will mean higher customer satisfaction. So, how can we empower our workforce so they are highly satisfied and thus, highly engaged?

    Our front-line teams, who represent our brand and often have more touchpoints with our customers than anyone else, have an incredibly tough job. They deal with unhappy customers, see the flaws in our products and services, and are often under-equipped in terms of tools and training to deliver the level of service we aspire to achieve.

    Aileen Allkins, recent Microsoft Global Corporate Vice President and a 30-year CSS veteran will share how to develop a thriving, loyal, and engaged CS workforce with an emphasis on the connection between a company’s mission, its culture, people and customers. This webinar will offer insights on:

    • How to design a pathway to achieve differentiation through your
    front-line teams
    • Creating a highly engaged and satisfied workforce even in difficult
    circumstances
    • Setting this to work across medium to large-scale Customer Service
    and Support organizations


    Our Presenter: Aileen Allkins
    Over the course of her 30-year career, Aileen Allkins has been transforming the CSS experience of some of the world’s best-known technology companies. She was most recently the Corporate Vice President of Global CSS at Microsoft, leading a diverse and international team of over 25,000 service professionals to provide world-class support for millions of customers. At Microsoft, Aileen was responsible for leading the CSS organization to achieve numerous industry awards. She has a genuine passion for people and is a strong advocate for front-line teams. Aileen is a fan of KT. During her tenure at Microsoft and Hewlett Packard, she has deployed Kepner-Tregoe tools and practices across both organizations
  • Consolidate Your HR Operations in One Portal with Kintone
    Consolidate Your HR Operations in One Portal with Kintone
    Vincent Dang, HR Coordinator Jun 9 2020 6:00 pm UTC 60 mins
    You’ve gone digital but everything is disconnected. You’re either sharing data between platforms via spreadsheets or relying on face-to-face chats to fix mistakes. Now, with everything moving remote, your tools are all your team has to get the job done. And it’s clear what you have isn’t working.

    Hear HR Coordinator Vincent Dang explain how Kintone’s HR team avoids messy email chains and spreadsheet sharing to streamlining their processes and operations using Kintone. He’ll cover how Kintone’s platform can be adapted to suit any task, and why his team uses it for every process they have.

    Specifically, Vincent will cover how he uses Kintone to:

    Manage recruitment, hiring, and onboarding
    Share data with other HR members without ever losing access to it
    Make communication with his team & stakeholders effortless and easy to track
    Foster a positive culture with all the members of Kintone, even while remote

    This webinar will feature a dedicated walkthrough of Vincent’s processes in Kintone; HR teams looking to find a software solution that will let them consolidate their data, tasks, and communication for an easier, more accountable work experience are strongly encouraged to attend this event.
  • 7 Tips to Pivot Your Marketing
    7 Tips to Pivot Your Marketing
    Tali Hasanov Jun 10 2020 4:00 pm UTC 60 mins
    Businesses all over the world are trying to get creative – how can they reach their customers now that their physical doors may be closed?
    This is the time where the Internet can become your best friend. The biggest thing any business can do is convert to a digital business.

    You'll learn:
    - Important steps to take to up your digital presence
    - Ways to generate and nurture leads digitally
    - Suggested tools to use (most of them have a free plan)
  • The Sales Experience: It’s Not How You Look, It’s How You Feel
    The Sales Experience: It’s Not How You Look, It’s How You Feel
    Melissa Madian, The Sales Experience Expert with guest, Kareen Madian Jun 10 2020 5:00 pm UTC 45 mins
    Do clothes really make the person? In today’s virtual world, how you present yourself onscreen (or in person!) can affect the perception of your brand and consequently the sales experience you provide. Join Melissa Madian and special guest, stylist and fashion consultant Kareen Madian, as they discuss how fashion and style can affect your mood, your personal brand and the sales experience.

    You will learn:

    1. How to dress appropriately in this age of video conferencing.
    2. How to organize your closet and shop for the things you need to make you more efficient.
    3. How to improve your customer experience through style.
  • "You Wouldn't Say That to a Friend": How to Interrupt Negative Self-Talk
    "You Wouldn't Say That to a Friend": How to Interrupt Negative Self-Talk
    Paige Meltzer Jun 10 2020 5:00 pm UTC 60 mins
    Do you ever find yourself saying "I can't do it" or "I'm not good enough"? These are examples of "negative self-talk": the automatic scripts our brains default to in certain situations that can derail us and make us feel small. Negative self-talk can quickly take us down a harsh spiral -- especially in times like these, when the pandemic has exacerbated our challenges and many of us are facing impossible choices and heightened anxiety. In this webinar, we'll learn more about what negative self-talk is, how to identify situations that activate your negative self-talk, and strategies you can adopt to interrupt it and strengthen your resilience.

    Paige Meltzer (she/her) is a strategic change facilitator who builds capacity for more inclusive, innovative, and engaged teams and organizations. Most recently, Paige launched the Women's Center at Wake Forest University, where she developed initiatives and provided coaching to advance gender equity for students, faculty, and staff. Paige holds a PhD from Brown University and brings years of experience in higher ed and nonprofit to her coaching and consulting practice. She lives in the greater Boston area with her family and their dog, Rosie.
  • Elephant Hunting & Mouse Safaris: What the Data Reveals in Property Insurance
    Elephant Hunting & Mouse Safaris: What the Data Reveals in Property Insurance
    Host: Matthew Grant, InsTech London; Todd Rissel, e2Value; Bob Frady, Hazard Hub; Mark Varley, AddressCloud. Jun 11 2020 3:00 pm UTC 45 mins
    The value of data in risk selection and portfolio management is well understood, but with so much choice it can be hard to tell which data really drives an understanding of the risk. Small but significant factors that can be hard to spot but can materially impact the loss potential and cost. Large issues may be obvious, but how well defined are they? Matthew Grant, InsTech London partner, will be talking to three CEOs and founders of successful businesses delivering data and analytics to leading insurance organisations in the US and UK: Todd Rissel of e2Value, Bob Frady of Hazard Hub and Mark Varley of AddressCloud. We'll be learning what it takes to stand out amongst the crowd in today's world of open-source data and sophisticated analytics, talking to our guests and answering your questions. Brought to you with the support of e2Value.
  • Leading Digital Kaizen: Board Level Strategies for Continuous Improvement
    Leading Digital Kaizen: Board Level Strategies for Continuous Improvement
    Michael Crawley Jun 11 2020 4:00 pm UTC 60 mins
    Due to current circumstances, many organizations have had to embrace digital tools and use technology out of necessity in order to communicate, operate and stay running.

    The number of online conversations and people adapting to the ever-changing digital world has increased, therefore it is vital for the board to consider this uptake in digital competence and usage when developing strategic choices for the future.

    The world’s behaviors have changed, and along with this, so must organizations. Creating a flexible working environment, migrating systems to clouds and improving customer experiences are just a few of the ways organizations have already adapted in response to measures set by COVID-19 Pandemic (Global).

    Hosted by Michael Crawley, CEO of Agile Social Learning 360, board advisor and digital transformation expert, our upcoming webinar explores how short-term adaptation should be viewed as a step towards digital transformation with the potential to open new revenue opportunities and offer further flexibility to customers.

    Discover the benefits of becoming a digital champion for your organization and how the impact of the pandemic has evolved mindsets and the future of digital habituation.
  • How to Create a Culture of Continuous Improvement
    How to Create a Culture of Continuous Improvement
    Theo Chiba, Kintone Product Marketing Manager Jun 11 2020 6:00 pm UTC 17 mins
    Kaizen is the Japanese word for improvement and applies to all aspects of the organization, including both the project and the employees themselves. Learn from Kintone's Product Marketing Manager Theo Chiba about how you can use Kintone to create and nurture a culture of continuous improvement where all employees are actively engaged in improving the company. This webinar will show you how Kintone can help improve processes and reduce waste, complete more projects on time and under budget, improve collaboration and learn from past mistakes and triumphs.
  • Designing and Mapping Your Sales Process
    Designing and Mapping Your Sales Process
    Jeff Bajorek, The Fundamentals/Principles Expert with guest Mike Simmons Jun 11 2020 6:00 pm UTC 45 mins
    Focus on a process, and you’ll get results. Focus on results, and you’ll get frustrated. In order to get the most out of your sales process, you need to understand what it is and what needs to happen at each step. Mike Simmons and I will break down the steps of the sales process, define what they are, what they aren’t, and what needs to happen in each so that you can repeatedly and reliably get results.

    You will learn:

    1. You have a sales process whether or not you want to admit it
    2. The difference between a sales process and the buyer’s journey
    3. What a sales process looks like
    4. What happens in each step of the sales process
  • Mary Poppendieck and Developing a Lean Mindset
    Mary Poppendieck and Developing a Lean Mindset
    Jennifer Riggins Jun 15 2020 3:00 pm UTC 75 mins
    We talk to Mary Poppendieck, co-founder of Lean Software Development, taking us from development to leadership to the whole lean mindset. We will talk about lean principles, how lean has evolved over the last 17 years, how it's grown into the DevOps movement, the symbiotic relationship between tech and lean, how the lean mindset can be applied across organizations, the experience of being the lone female voice at the start business agility, and, of course, questions from the audience! Plus, as the whole role seems to have changed, we will talk about life during a pandemic and how lean principles can be applied to ease the burden.
  • Boost Your Executive Presence in Sales: Playbook for Professional Services
    Boost Your Executive Presence in Sales: Playbook for Professional Services
    Amy Franko, The Strategic Sales Expert Jun 15 2020 8:00 pm UTC 45 mins
    Executive presence. Not always easy to define, but it can make or break your sales success. Executive presence is especially important to selling professional services, where you are selling expertise as a trusted advisor.

    While it may be not be a stated factor in a buyer’s decision-making process, executive presence is worth your focus. It’s an indicator to your buyer that you are the best choice.

    In this talk, Amy Franko will share strategies to boost your executive presence in four key pillars: acumen, communication, vitality, and impact. Developing your executive presence will accelerate your trusted advisor status and your sales success.

    You will learn:

    1. Definitions of each executive presence pillar
    2. Specific strategies to build your acumen, communication, vitality, and impact
    3. Keeping an executive presence mindset in sales