Hi {{ session.user.profile.firstName }}

Simple Guide to Adapting and Acting on Changing Customer Needs

Manage webcast
Marc Lawn DBA, Founder, The Business GP
As markets develop and products mature customer needs can change. This is a fundamental area for businesses to get right, but how do I start and what are the things to watch out for? A simple beginners guide to help you on your way Marc is an experienced leader with a track record of delivering world class customer and consumer solutions on an international scale, having won three global accolades, he works with an ethical and sustainable stance. He pioneered the ‘making life easier’ management philosophy, one based on clarity, and has coined a ‘renaissance management’ theory, where senior leaders understand clearly the total context in which they operate. As a consultant to some key blue chip businesses Marc is adding value across the globe, he is a fellow of the RSA, a recent DBA graduate and a member of the IOD. His employment and assignment history covers middle and senior leadership roles in global organisations across multiple industries. Regular expert contributor to The Telegraph Business Club.
Jul 1 2010
49 mins
Simple Guide to Adapting and Acting on Changing Customer Needs
More from this community:

Leadership

  • Date
  • Rating
  • Views

Embed in website or blog

Successfully added emails: 0
Remove all
  • Title: Simple Guide to Adapting and Acting on Changing Customer Needs
  • Live at: Jul 1 2010 9:00 am
  • Presented by: Marc Lawn DBA, Founder, The Business GP
  • From:
Your email has been sent.
or close
You must be logged in to email this