Optimising team performance in competitive times: get more from your teams
As the summer approaches, sports teams across the world are fine-tuning their approach to working together to make the most of their combined talents. Facing world-class competition means teamworking will be vital in achieving the goal to be the best in the world.
As the world economy continues to struggle, the challenge faced by elite athletes is shared by teams in organisations. Leaders, teams and individuals all face increasing pressure to achieve higher and higher levels of performance, often with fewer resources. So how can you embrace a spirit of excellence in your business?
What you will learn:
- The benefits of investing in team development
- How to achieve optimum team performance
- How psychometric instruments and expert facilitation can encourage team development
- Steps taken by an international consulting firm to develop a key leadership team
- Hints and tips for leaders and facilitators in developing high-performing teams
Who should attend:
- Anyone interested in how people working together in teams can become more than ‘the sum of their parts’
- Anyone keen to understand how psychological insights can move teams from simply functioning towards the highest levels of performance
Sign up now to see how psychology can play a vital role in team success.
Business continuity encompasses a loosely defined set of planning, preparatory and related activities which are intended to ensure that an organization's critical business functions will either continue to operate despite serious incidents or disasters that might otherwise have interrupted them, or will be recovered to an operational state within a reasonably short period. As such, business continuity includes three key elements: 1. Resilience: critical business functions and the supporting infrastructure are designed and engineered in such a way that they are materially unaffected by most disruptions, for example through the use of redundancy and spare capacity; 2. Recovery: arrangements are made to recover or restore critical and less critical business functions that fail for some reason. 3. Contingency: the organization establishes a generalized capability and readiness to cope effectively with whatever major incidents and disasters occur, including those that were not, and perhaps could not have been, foreseen. Contingency preparations constitute a last-resort response if resilience and recovery arrangements should prove inadequate in practice.
This webinar will consider the complementary disciplines of security, crisis, business continuity and disaster response, blending theoretical and practical applications. It should interest practitioners and students of organizational resilience at advanced levels as it will bind together the various complementary disciplines necessary to become resilient into a single holistic approach. The webinar will aim to develop insights and discussion about how to match the needs of security and risk to the requirements of business continuity and impact management; and to identify the intuitive and learned skills to anticipate, respond to and recover from the many unwanted issues that can arise and threaten organizational capability.
It will be set in the context of a dynamic, changing world where new threats such as embedded terrorism, social media risk generation, food and logistics security, environmental issues, governance and legislation (as examples) can affect resilience significantly. Many of us look at single elements – this will combine many complementary and potentially conflicting elements in a single analysis and discussion.
Discover how to gain more control over the performance of your vehicles and stop risks from harming your drivers, vehicles, and bottom line. During this webinar, you’ll learn how to significantly reduce risks—and the costs that go along with them.
Grow your business, not your IT. Cloud technology is helping early stage companies focus on rapid growth by eliminating the burden of IT. Come join us to learn about a cloud enabled business management solution that can scale easily to support your business growth.
Well-known writer and presenter Nathaniel Forbes MBCI offers three simple steps to help you give more persuasive presentations.
Whether you’re pitching business continuity management to the C-suite, pleading for your department’s headcount or reporting post-exercise successes, you can move your audience to action with these three steps to a persuasive presentation.
1.Develop a ‘story’.
The human brain has been wired for story since our ancestors drew on cave walls. Every disaster, every invocation, every successful recovery reveals stories of sacrifice, personal resilience and individual initiative. Behind the facts, there’s a story in your presentation, too – one your audience will remember.
2.Make an emotional connection.
People may forget what you said, they may forget what you did, but they’ll never forget how you made them feel. To move people to action - to make them care about business continuity - you must reach for their feelings. Gently…but intentionally.
It’s impossible for anyone to read and listen at the same time. Speaking over text bullets on a screen behind you is distracting and confusing to the audience. Instead, choose powerful images that make your point and support your story. The best ones are often the photographs you take yourself.
You’ve likely already heard, and seen first-hand, the link between sleep deprivation and workplace accidents. You probably recognise the signs of extreme tiredness (yawning, restlessness, head nodding, poor concentration, etc.) and know which policies and procedures are in place to address employees operating while tired. Yet we consistently see employees who are fatigued continue to operate, creating significant risks to themselves and others.
Join Jenny Krasny as she exposes the truth about the stigma of fatigue and discusses how you could be inadvertently reinforcing a culture of shame in your workplace.
Walk away from this webinar equipped with knowledge about fatigue risk, an understanding of how to assess your fatigue culture and some basic tools to make a positive difference.
• To appreciate your own perspectives on fatigue and impact this has on the culture in your workplace
• To equip you with some basic tools to gain awareness about the impacts of fatigue in your organisation
WebRTC technology is quickly transforming video conferencing as we know it, making video more accessible than ever before. We wanted to find a better way to meet right within the browser, so we incorporated this technology into the Lifesize Cloud Web App.
Join Lifesize Product Manager Robert Maloney as he takes you through an in-depth look at the Lifesize Cloud Web App and the benefits that WebRTC brings to video conferencing. In this webinar you will learn:
1. The advantages that WebRTC technology can bring to your solution
2. Best practices for incorporating browser-based video into your network
3. How the Lifesize Cloud Web App will transform meetings throughout your company
We will also provide a live tour of the Lifesize Cloud Web App!
Dealing with what most businesses would classify as emergencies or serious incidents on a regular basis, the Armed Forces and emergency services have a high degree of built-in resilience, being primarily structured for contingencies. Having moved into business continuity after serving 10 years in the British Army Intelligence Corps, Laura Mazzara shares some of the key lessons she has identified from her Army experiences, and how they can be applied to business continuity. Charlie Maclean-Bristol will consider these lessons from a training perspective and how they can be practically applied to BC training.
One of the critical success factors for any BCM programme is competent people to undertake all the BC roles that the programme requires. This webinar will explain how to plan a campaign of training and awareness to ensure that everyone who has a role in the programme knows what their role is and has the appropriate knowledge and skills to undertake their role.
Kathleen and Rob will discuss the benefits of injecting chaos / reality into various kinds of BC/DR exercises. Special attention will be paid to the development and and delivery of complex table-top exercises. They will also talk about how tabletop elements can enhance more traditional DR exercises by injecting realism into what are often extremely artificial events. Tabletop exercises are extremely useful for three reasons:
- They exercise areas of disaster management not often covered in DR and BC testing.
- They exercise those teams that are not often rehearsed together in realistic scenarios.
- They teach loosely formed emergency teams how to work together efficiently and effectively under stressful emergency conditions.
The benefits delivered to BCM programs through the use of tabletop exercises are extraordinary, but many practitioners do not yet have the necessary skills to design and execute them. This webinar will give the audience concrete tactics and techniques, as well as a defined methodology that will lead to tabletop successes.
John Hackston, Head of Research and Development at OPP
How does your MBTI Type affect your preferred work environment? John Hackston, head of research and development at OPP Ltd, presents the results of research into the links between personality and the office environment. Find out why current trends could make the modern office a toxic place for Introverts, and how organisations and Type practitioners can help people adapt to the workplace and the workplace adapt to people.
Betsy Kendall, COO, OPP; Prof. Philippe Rosinski, MD, Rosinski & Company
Integrating the intercultural perspective with insights from MBTI enables coaches to take account of both nature and nurture in their work with coachees. We will use a case study to illustrate the benefits for this approach; the practicalities of how to incorporate the two assessments in coaching and we will provide highlights research using the two assessments in a large international sample.
Betsy Kendall is Chief Operating Officer at OPP, an MBTI expert who oversaw the development and standardisation of MBTI Step I across European languages. She is the author of the European MBTI Step I Manual Supplement and co-author of MBTI and Culture. She is a Chartered Occupational Psychologist and an Associate Fellow of the British Psychological Society.
Professor Philippe Rosinski is a world authority in executive coaching, team coaching, and global leadership development. He is the first European to have been designated Master Certified Coach by the International Coach Federation. The Harvard Business School chose his ground-breaking book Coaching Across Cultures as its featured book recommendation in the category of business leadership. His latest book Global Coaching has been described as “having moved the art and science of coaching to a new level.
For MBTI Step II practitioners. We have recently created some new approaches to MBTI Step II interventions, making it easier to deliver high impact and memorable team development as well as individual coaching. Our new MBTI Step II Qualifying Programme features a host of new resources, exercises and tips, which are also available to existing MBTI Step II practitioners free of charge, alongside several new products designed to facilitate MBTI Step II work. With the help of case study examples, MBTI experts Penny Moyle and Gil Parsons use their extensive knowledge of the MBTI framework and passion for Step II to explain how Step II practitioners can get the most from these latest innovations.
For MBTI Step I practitioners. The MBTI Step I assessment provides an excellent foundation for both individual and team Development Journeys. However, MBTI is sometimes criticised for being too general and broad brush, when in fact the MBTI framework has a great deal more to offer. Step II uncovers the unique individual behind each whole type, explaining differences between two people with the same four-letter type, and identifying overlaps between individuals with different overall preferences.
MBTI experts, Penny Moyle and Gil Parsons, will showcase the latest developments in MBTI Step II, showing how it can be used to build on the MBTI Step I foundation with both individuals and teams. Using case studies, they’ll guide you through Step II facets, ‘Out Of Preference’ scores, and how Step II takes personal development and coaching to another level.
Claire Bremner, Senior Consultant, OPP; Richard Stockhill, MBTI Product Manager, OPP
This webcast will explore how to use the Emotional Judgement Inventory (EJI) to gather useful data about how ‘in tune’ with self and others a leader is likely to be and will provide some practical emotional intelligence ‘to dos’ for leaders. This will prove useful both for leaders and those who work with them in coaching or development contexts.
Principal Consultant, Alice King shares hints and tips for running engaging and dynamic type events. Drawing on her own considerable type knowledge and experience she’ll step through materials and approaches that will enable you to:
•increase the impact of your type events
•save time and create efficiency in the training room
•make core type concepts more accessible
•allow teams to quickly identify patterns in their team type
What will a ‘leader’ look like in 2050? The world is changing physically, technologically and demographically, and this will have a huge impact on HR and in particular leadership. John Hackston, Head of Research and Development at OPP, will describe these trends, the implications for future leaders, and how the MBTI can help.
Experienced type practitioners know that there is always more to learn about psychological type, new ways to enhance training and facilitation skills, better tools for communication, different applications to explore. In this session, participants will explore Jane Kise’s top ten lessons learned from 20 years of experience. Participants will have the chance to reflect on “next steps” in deepening their knowledge and practice, explore new exercises they might use with groups, and consider how the type community can work together to ensure that the use of type has a lasting impact on our clients, customers, and selves.
Jane Kise, Ed.D. is an executive coach, consultant, and author of over 20 books including Intentional Leadership, Introduction to Type and Coaching and Using the MBTI Tool in Organisations. A past president of the Association for Psychological Type International, and a faculty member of the Center for Applications of Psychological Type, Kise consults worldwide, helping individuals and organisations be more intentional about how they plan, lead, influence and change.
The 16PF questionnaire provides powerful insights into personality and behaviour which improve the accuracy of your hiring decisions. Join Ben Vernazza, Senior Consultant at OPP, to find out how to get the most out of 16PF within selection by mapping the 16PF onto the key competencies for the role and assessing the likely fit of your candidates to reduce risk when recruiting.
Ingrid Manning, Head of Group Learning, and John Hackston, Head of R&D at OPP
We don’t all experience time in the same way, and one factor is psychological type. A knowledge of this and type dynamics in particular will help us navigate our way through time. Based on recent research and experiential work, and building on a theme presented by them at the BAPT conference at Greenwich in May 2014, Ingrid Manning, Head of Group Learning, and John Hackston, Head of R&D at OPP, show how our perceiving function holds the key to understanding how we perceive time.
Rob Bailey, Principal Consultant, R&D department, OPP
The 16PF psychometric assessment is a powerful personality questionnaire, trusted by both business and psychologists. While qualification in the instrument is the most effective way to realise its benefits, OPP have developed several applications designed specifically to allow those without qualifications to benefit from the 16PF; these span career guidance, recruitment and self-awareness. Join Rob Bailey, Principal Consultant in OPP’s R&D department, to find out how.
John Hackston, head of research and development at OPP
We are all individuals, and our personality follows a unique path through time and space; but our Type can provide signposts to help us develop over time. John Hackston, head of research and development at OPP, will illustrate how we can use timelines to navigate our way through life, and to help others do so. He will also draw on research to show how insights we can gain from MBTI feedback relate to age trends seen in other personality measures.
Pauline Siddons, Learning Implementation and Development Manager at OPP
We can’t always give people MBTI feedback face to face, so feedback via telephone or video conferencing can provide a useful alternative. Join Pauline Siddons, Learning Implementation and Development Manager at OPP, for a 30 minute webcast in which she will use her many years experience as an MBTI practitioner to provide advice on the best way to approach remote feedback.
Susan Nash, Author, International expert in business applications of Type
Individuals in today’s society face a range of competing pressures and many turn to “time management” to try to obtain support in reducing these challenges. A body of work by Tony Schwartz focuses on managing energy (a renewable resource) versus managing time. His work describes four types of energy (physical, emotional, mental and spiritual) which, when controlled and monitored, can increase productivity and personal resilience. In this session we will review and practice how we can use the knowledge of type to help in raising personal resilience.
About Susan Nash
Susan is an international expert in business applications of Type and Temperament focusing on improving team productivity and leadership effectiveness. Susan has authored "Turning Team Performance Inside Out" published by Davies Black, "Dating, Mating and Relating" and the new "Teamwork from the Inside Out Field Book".
John Hackston, Head of R&D at OPP and Rob Bailey, Principal Consultant R&D at OPP
As MBTI practitioners, we often meet people who are sceptical about the instrument’s potential and credibility as a development tool. Criticisms can range from saying that the tool is nothing more than a horoscope that puts people in unrealistic boxes, to it being based on out-of-date theory and lacking any evidence of reliability and validity.
In this 30 minute webcast OPP practitioners and researchers (and Chartered Psychologists) John Hackston and Rob Bailey discuss the basis for these challenges, why they don’t hold up and how you can respond to them.
John Hackston, Head of R&D at OPP and Melanie Francis, Head of HR at The University of Oxford’s Saïd Business School
Recruiting the right people is never easy, especially for smaller organisations without a dedicated HR team. This webcast will outline the challenges faced by organisations, drawing on real-life examples to show when the best of intentions can have disastrous consequences. We’ll explore a new way of identifying the underlying competencies and attributes needed for success in a job. With the help of Melanie Francis, Head of HR at The University of Oxford’s Saïd Business School, we’ll learn how this new approach has helped them to objectively assess and shortlist candidates against these criteria, using psychometric tools and structured interviews. Even if you have limited experience in this area, you’ll learn how you can achieve greater hiring success simply and cost-effectively.
With more people chasing fewer jobs, and new technology to help, you might think that selection and recruitment is easier than ever; but more applicants is not the same as more good applicants, and more choice of assessments can just lead to confusion.
John will go through the reasons why you should (or shouldn’t) change what you are doing, and how to put together a cost-effective, fair and valid selection process that will enhance your organisation’s reputation.
Join neuroscience and personality expert Dario Nardi, PhD, to get up to speed on the cutting edge of neuroscience. Using colourful slides and humorous anecdotes from his lab, Dario introduces the latest insights and answers:
- How do people of various personality types use their brain differently?
- What's "flow", and how can we get into it?
- Your brain's terrain: What cognitive and emotional skills do you favour?
The co-author of the TKI assessment will provide a deep understanding of how the increasing levels of stress experienced in the workplace can not only prevent people from using the best conflict mode in a given situation (competing, collaborating, compromising, avoiding, or accommodating), but can also push people to react blindly to conflicts with fight, flight, or freeze.
Join Dr Ralph Kilmann on 5 June to find out how you can help people maintain moderate stress (neither high nor low), enabling them to manage their conflicts mindfully and thus successfully.
Dr Penny Moyle, CEO, and John Hackston, Head of R&D, OPP Ltd
Workplace stress is always a hot topic in the HR press, and even more so currently as organisations push to achieve more with reduced resources and budget. Is the media’s portrayal of stress as bad correct – or is stress something we can learn to manage and even harness for positive benefit? Although most of us know what stress feels like, many of us fail to identify the best coping strategies for the productive management of the challenges that we face. And if we have trouble managing our own stress, how can we best support colleagues who experience stress differently?
Penny and John will step through a well-established dynamic model of the stress process and explain how you can build individual and organisational resilience, not only to avoid stress turning into distress, but also to understand when it can be a positive, motivating force.
Personality awareness to unlock individual and team potential
Webcasts to help organisations unlock potential in individuals and teams. Our training, resources and consultancy support effective and innovative people development and talent identification. We are the European distributor of the Myers-Briggs Type Indicator® (MBTI®), 16PF® and other leading psychometric tools.